Safelite AutoGlass Takes Home Award for Technician App

Safelite AutoGlass has earned a 2014 CX Innovation Award from the Customer Experience Professionals Association (CXPA) for its mobile technician application.

Safelite’s MRM3 smartphone software features everything from daily work order lists to secure payment.

“Safelite strives to be a customer-driven company,” says Tom Feeney, Safelite’s president and CEO. “We are honored that other customer experience professionals see the great value in what we offer to our customers, and we look forward to challenging ourselves to always stay innovative and cutting-edge when it comes to our customers.”

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1 Response to Safelite AutoGlass Takes Home Award for Technician App

  1. John Smith says:

    Its not hard to have the money to do all that when all you do is steer insurance work your way and tell the insureds who don’t have insurance to use safelite. All about customer experience huh? They’re booked out 4 days here for jobs and safelite will not give any other names of companies who can perform the work in a timely manner. Tell the insureds, well schedule in a week when we can do it, but we won’t give you names of anyone else..good luck..JOKE

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