2018 Auto Glass Replacement, Repair Competition Winners Announced

Large-size company AGTO gold medalist Steve Abrahams

The winners of the Pilkington Clear Advantage Auto Glass Technician Competition (AGTO) and the GlasWeld Windshield Repair Competition (WRO) were announced tonight at a ceremony in San Antonio, Texas, where Auto Glass Week™ was held.

Steve Abrahams of Auto Windscreens in Chesterfield, Derbyshire, United Kingdom, took the gold for the AGTO large-size company division, while Jason Martin of Wisefly Auto Glass in Vernon, Fla., took the gold for the AGTO regular-size company division. Each was awarded a prize of $5,000.

Regular-size company AGTO winner Jason Martins

Suzanne Allan of Suzanne’s Windshield Repair in Round Rock, Texas; took the gold in the WRO and also will receive a $5,000 prize.

The silver in the AGTO went to Travis Crebs of TechnaGlass in Taylorsville, Utah, and Collin Walton of Don’s Mobile Glass Inc. in Merced, Calif., took the bronze.

Matt Anderson of Novus Glass Repair and Replacement in Spokane, Wash., took home the silver medal in the WRO and TJ Tirado of Windshield Fitters Inc. in Katy, Texas, came in third with the bronze.

WRO winner Suzanne Allan

The AGTO judges also recognized Martin with the Ingenuity Award for inventing a system that can make a vehicle level no matter where it is located.

Calibration Competition

This was also the first year the Auto Glass Technician Calibration Competition was held. The Auto Glass Technician Calibration Competition is a premier international competition designed to find and honor the auto glass technician who completes the best auto glass calibration. It was sponsored by Opti-Aim.

Auto Glass Technician Calibration Competition winner Josh Bradley

The preliminary rounds were held in the month of August. Based on the initial preliminary rounds, four finalists were invited to compete in the finals round of a static calibration from start to finish.

Those four finalists were: Josh Bradley, Clear Choice Auto Glass in Spartanburg, S.C.; Jon Burra, The Windshield Calibration Center in Phoenix, Ariz.; Chris Prigden, Intermountain Auto Glass in Garden City, Idaho; and Mark Smith, Avizion Glass in Lexington, Ky.

The gold medalist and grand champion was Bradley, who received a prize of $5,000 and bragging rights as the “World’s Best Auto Glass Calibration Technician.”

Customer Service Representative Awards

The gold medalist and grand champion was Olivia Smelcer (Howe)

Also announced tonight were the winners of the Customer Service Representative (CSR) competition, which recognized those who are the voice of the automotive glass industry.

Contestants in the preliminary rounds were divided into four regional competitions across the United States and competed from their offices. Competitors participated in a mystery shopper experience and received a call during the month of August. Companies and their competitors were not notified of the date or time of the call ahead of time. A team of judges graded the call.

One finalist from each region competed in the finals round today. They were: Corella Blanton, Avizion Glass in Lexington, Ky.; Nick Gojcaj, Henderson Glass in Rochester Hills, Mich.; Olivia Smelcer (Howe), Auto Glass Optic-Kleer LLC in Keller, Texas; and LeAnn Lawrence, Glasspro Inc. in Mt. Pleasant, S.C.

The gold medalist and grand champion was Smelcer (Howe), who received a prize of $2,500 and bragging rights as the best Auto Glass Customer Service Representative in the world.

The awards were given tonight in San Antonio, Texas, at the Auto Glass Week Closing Awards Party. Stay tuned to www.glassBYTEs.com™ for additional coverage from Auto Glass Week, which concluded today.

This article is from glassBYTEs™, the free e-newsletter that covers the latest auto glass industry news. Click HERE to sign up—there is no charge. Interested in a deeper dive? Free subscriptions to Auto Glass Repair and Replacement (AGRR) magazine in print or digital format are available. Subscribe at no charge HERE.

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