New Published Automated Vehicle Report Aims to Educate Your Customers

The U.S. Department of Transportation (USDOT) published Preparing For The Future Of Transportation 3.0 which is filled with the department’s thoughts on how everyone should be preparing for increased technological advancements in the next few years.

It also includes a variety of principles and the department’s strategy to resolve some of the current obstacles in vehicle safety innovation. Some of the principles included are:

  1. Prioritizing safety;
  2. Aim to remain technology neutral;
  3. Modernize regulations; and
  4. Encouraging a consistent regulatory and operational environment.

“The public has legitimate concerns about the safety, security and privacy of automated technology. So I have challenged Silicon Valley and other innovators to step up and help address these concerns and help inform the public about the benefits of automation,” said Elaine Chao, DOT secretary.

The department is highlighting safety for drivers and pedestrians as communities as a whole increase its knowledge on how to use transportation and vehicles that offer more built in, or standard, safety options. Although more technology on the roadways makes transportation “easier” for some it also opens the door to potential safety risks to the public, according to the DOT.

The department’s efforts to educate the public on the best ways to remain safe while utilizing transportation driven by technology can impact you at the shop level too. It’s no surprise that many in the industry agree – “most people aren’t aware of what exactly their vehicle can do,” and finding ways to effectively educate the customer may get easier due to the department’s published report. The more knowledge a customer has about their vehicle may increase their awareness on things like recalibration times, which could save your customer service representatives and your business hours that could be spent elsewhere.

To view the full document, click here.

Look to next week’s article for the next installment of this DOT publication series.

This article is from glassBYTEs™, the free e-newsletter that covers the latest auto glass industry news. Click HERE to sign up—there is no charge. Interested in a deeper dive? Free subscriptions to Auto Glass Repair and Replacement (AGRR) magazine in print or digital format are available. Subscribe at no charge HERE.

This entry was posted in glassBYTEs Original Story and tagged , , , . Bookmark the permalink.

Leave a Reply

Your email address will not be published. Required fields are marked *