Select Vehicle Models Have the Wrong Window Glass

General Motors (GM) issued a recall for select 2016-2019 Chevrolet Express and GMC Savana vans today. GM says that the recall is due to “incorrect window glass” that was installed.

According to the company, both vehicle models affected may feature tempered glass instead of laminated glass in one or both of the rear-quarter windows. Because tempered glass may have been used, the vehicles are not compliant with the current Federal Motor Vehicle Safety Standard for “ejection mitigation.”

As most in the auto glass industry know, tempered glass increases the risk of driver and passenger injury in the event of an accident. This is due to how the glass breaks, tempered glass breaks in small shards that can be widely dispersed. While laminated glass has a thin plastic interlayer between two pieces of glass, which enables a more controlled break if the glass were to be punctured.

“Tempered glass increases the risk of injury in the event of a side-impact or rollover crash,” a portion of the company’s release states.
More than 1,000 vehicles are affected by this recall. Affected rear-quarter windows include the following vehicle models:

  • 2016 Chevrolet Express,
  • 2017 Chevrolet Express,
  • 2018 Chevrolet Express,
  • 2019 Chevrolet Express,
  • 2016 GMC Savana,
  • 2017 GMC Savana,
  • 2018 GMC Savana, and the
  • 2019 GMC Savana.

The company stated it will notify all affect vehicle owners of its recall. Glass shop representatives working on the recalled models can assure their customers their tempered glass windows will be replaced with laminated glass at no cost. Shop owners can advise their customers to contact the Chevrolet or GMC’s customer service centers if they have more questions. Chevrolet customer service number is 1-800-222-1020, and GMC’s customer service number is 1-888-988-7267.

This article is from glassBYTEs™, the free e-newsletter that covers the latest auto glass industry news. Click HERE to sign up—there is no charge. Interested in a deeper dive? Free subscriptions to Auto Glass Repair and Replacement (AGRR) magazine in print or digital format are available. Subscribe at no charge HERE.

This entry was posted in glassBYTEs Original Story and tagged , , , , . Bookmark the permalink.

1 Response to Select Vehicle Models Have the Wrong Window Glass

  1. Pingback: Select Vehicle Models Have the Wrong Window Glass | Auto Glass Safety Council™

Leave a Reply

Your email address will not be published. Required fields are marked *