Latest Position Statement Highlights FCA’s Auto Glass Standards

Fiat Chrysler Automobiles US LLC (FCA) released a position statement on auto glass replacement, which states only “authentic Mopar glass is designed, engineered, manufactured and tested to the FCA US LLC internal and government-mandated standards and is the only equivalent to [a vehicle’s] originally installed glass.” FCA also stated a vehicle’s front facing camera must be recalibrated once its windshield is replaced.

“If your vehicle’s windshield is equipped with a forward facing camera (typically integrated in the rearview mirror assembly), the camera must be recalibrated after the windshield has been installed,” a portion of the position statement reads.

The auto maker also said it does not approve of or recognize glass replacement procedures where authentic Mopar parts are not used for Chrysler, Dodge, Jeep, Ram and FIAT vehicles.

“Aftermarket glass manufacturers may represent their products as Original Equipment Equivalent (OEE). No supplier is authorized to utilize FCA US LLC tooling, test equipment or intellectual property in the development or production of aftermarket glass. Aftermarket windshields and mouldings are often made with materials that do not adhere to FCA US LLC performance standards,” a portion of the position statement reads.

Any repairs performed not using Mopar replacement auto glass and not following published repair procedures may expose current or future vehicle owners to unnecessary risk, according to FCA’s statement.

FCA included a list of authentic Mopar glass characteristics, and some of the items listed were:

  • Glass coatings that provide ultraviolet protection and in-cabin heat reduction.
  • Glass may be equipped with enhanced acoustic dampening technologies integrated into the glass assembly.
  • Glass must work with various Advanced Driver Safety System electrical components, including cameras, rain sensors, antennae and heating elements.

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6 Responses to Latest Position Statement Highlights FCA’s Auto Glass Standards

  1. Anonymous says:

    Huh, most cracked windshields I have seen lately have been on 2017 2018 and 2019 jeeps and Ram 1500s. I would rather use a proven aftermarket supplier than the dime a dozen windshields fca are using in production now.

  2. When speaking about aftermarket glass to our customers, we use the phrase “Similar to OEM” and never represent it as being an “Original Equipment Equivalent (OEE) Part,” which implies equal to or the same. In our opinion, using the word similar is a better way to describe alternate brands of glass other than OEM, which seems to put an end to any confusion.

    Just saying…..

  3. Ken says:

    My understanding is that MOPAR does not produce their glass. I tell customers this and state that the windshield we do use is manufactured by the same suppliers we purchase from. Is this a fair statement?

    • Deborah Hernandez says:

      In my opinion, that is a fair statement if the DOT number of the aftermarket glass matches the DOT number of the OEM glass.

  4. Kris says:

    These statements from OEMs are a unscrupulous marketing tool in my opinion as PGW is the OEM supplier to Mopar and I am able to purchase Mopar parts through them directly and the “aftermarket windshield”. According to a few internal contacts the OE supplier will do a run of “Mopar windshields and stamp the bug with the mopar logo and then the “Aftermarket version” and the only difference is that it doesn’t have the MOPAR logo.. Believe it or not this is a manipulative and “illegal” statement by OEMs to not recalibrate windshields and to force OEM. How you might ask….aftermarket glass is DOT certified and must meet DOT standards to be issued a DOT #. These statements are very misleading to consumers and use fear tactics. Also in regards to the dealers threatening to void customers warranty on ADAS equipment it is illegal. This is something we as an Industry need to get together and remind the OEMs of the Moss-Magnuson Act.
    As long as you do a quality install using AGRSS standards and make sure it is calibrated to specifications nothing has changed.

    The aforementioned text is directly from the FTC (Federal Trade Commission) in regards to the Moss-Magnuson.

    Do I have to use the dealer for repairs and maintenance to keep my warranty in effect?
    No. An independent mechanic, a retail chain shop, or even you yourself can do routine maintenance and repairs on your vehicle. In fact, the Magnuson-Moss Warranty Act, which is enforced by the FTC, makes it illegal for manufacturers or dealers to claim that your warranty is void or to deny coverage under your warranty simply because someone other than the dealer did the work. The manufacturer or dealer can, however, require consumers to use select repair facilities if the repair services are provided to consumers free of charge under the warranty.

    That said, there may be certain situations where a repair may not be covered. For example, if you or your mechanic replaced a belt improperly and your engine is damaged as a result, your manufacturer or dealer may deny responsibility for fixing the engine under the warranty. However, according to the FTC, the manufacturer or dealer must be able to demonstrate that it was the improper belt replacement — rather than some other defect — that caused the damage to your engine. The warranty would still be in effect for other parts of your car.

  5. Jonas A Hirschmann says:

    how do you know for sure its oem? if it has the mopar stamp is it oem?

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