Caliber Signs Enterprise Agreement to License Mitchell Cloud Estimating

Mitchell International and Caliber Collision have entered into an agreement that will give the latter, and all of its current and future locations, access to Mitchell’s cloud estimating, integrated repair procedures and more.

The companies announced in a joint news release that the multi-year licensing agreement will also provide Caliber locations with miScore, an analytics and reporting solution, as well as a paintless dent repair calculator. The companies write that enhancements to Caliber’s software solutions and data analytics will allow it to better monitor performance.

“Mitchell’s focus on innovation and support of proper and safe repairs are the perfect complement to Caliber’s purpose of Restoring the Rhythm of Your Life® for customers nationwide,” said Caliber chief client officer Shawn Hezar. “This agreement ensures that we will continue to exceed customer expectations by delivering safe, efficient and accurate repairs, while also assisting a growing network of carriers with their direct repair programs.”

More than 200 Caliber centers and 1,000 teammates have already undergone training with respect to the new resources. The remaining centers will be added throughout 2023.

“Transitioning from single-location contracts to an enterprise agreement represents a significant milestone in our longstanding relationship with Caliber,” said Debbie Day, executive vice president and general manager of Mitchell’s Auto Physical Damage division. “We look forward to working alongside our largest collision repair client as Caliber expands its choice of insurance partners, gains new market coverage and reaches new customers.”

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