Ford Recalls 2023 Super Duty Trucks for Window Sensor

The National Highway Traffic and Safety Administration (NHTSA) issued a recall for four models of 2023 Ford Super Duty trucks last month.

A safety recall report dated July 21 indicates an estimated 1,339 total F250, F350, F450 and F550 trucks have “a software level which may not properly detect an obstacle while closing under certain circumstances.”

The recall report states that the anti-pinch feature may not detect an obstacle “near the top flange” preventing it from automatically reversing direction. The defect is attributed to “low power conditions or a reset” while the window is in operation, and the report indicates that the “door module will relearn the limits of the window range within two up-down window cycles, at which point the anti-pinch feature will return to intended function.”

“Affected vehicles were inadvertently shipped with an improper software level in the driver and passenger door modules. These units were intended to be flashed with an updated software version that removed the potential for the unintended behavior,” the report also states.

The estimated number of affected vehicles is based on plant records that the company said it reviewed to determine which batches might need updated software. Ford is looking at 913 F-250 vehicles, 353 F-350 vehicles, 24 F-450 vehicles and 49 F-550 vehicles.

Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the driver door module and passenger door module software updated, though drivers concerned if their vehicle is one that needs updating can call Ford’s toll-free line (1-866-436-7332) or contact a local Ford or Lincoln dealer.

This article is from glassBYTEs™, the free e-newsletter that covers the latest auto glass industry news. Click HERE to sign up—there is no charge. Interested in a deeper dive? Free subscriptions to Auto Glass Repair and Replacement (AGRR) magazine in print or digital format are available. Subscribe at no charge HERE.

This entry was posted in glassBYTEs Original Story and tagged , , . Bookmark the permalink.

Leave a Reply

Your email address will not be published. Required fields are marked *