Belron Canada Introduces New Guidewire Marketplace App to Automate Auto Glass Claims

Guidewire and Belron Canada recently announced that Belron Canada’s new Ready for Guidewire validated accelerator is now available to claim center users in the Guidewire Marketplace.

Belron Canada has more than 325 service centers, two distribution centers, 27 warehouses, and more than 1,200 employees across 10 provinces for its auto glass repair, replacement and recalibration business. The company says its self-service solution enables Canadian insurers to digitize and manage their Speedy Glass, Apple Auto Glass and Lebeau Vitres d’autos glass claims end-to-end and free of charge.

“At Belron Canada, creating a solid partnership with our insurance partners has always been our key priority,” says Sylvie Leduc, vice president, brand and customer promise, Belron Canada. “Thinking outside the box and investing in solutions that similarly strive to improve efficiency and raise consumer satisfaction is part of our DNA. This is why we are proud to be offering a solution that will bring savings to our joint customers, efficiency for our network and a best-in-class customer experience.”

According to Belron Canada, its Accelerator for Auto Glass Claim Processing saves time and effort with automatic coverage validation, claim creation, payment and closing; increases efficiency through a streamlined claims process that limits the need for human intervention; and reduces auto glass claims costs overall.

Belron Canada’s solution also applies the insurer’s business rules electronically, further optimizing the claims process.

“We congratulate Belron Canada on the release of its new ClaimCenter app,” said Will Murphy, vice president, global solution alliances, Guidewire. “Belron Canada’s solution allows our shared customers to digitize and automate their glass claim coverage validation and invoicing processes at no charge, saving them time, manual labor and claims costs.”

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