GM Issues Recall for Improperly Bonded Windshields

GM sent recall notices to owners of 2023 GMC Acadia, Cadillac XT5 and XT6 models due to improperly bonded windshields. The automaker reported to the National Highway Transportation Safety Administration (NHTSA) that those models may have been assembled without the proper urethane sealant.

According to NHTSA “Part 573 Safety Recall Report 23V-68,” an improperly bonded windshield poses the risk of coming loose during a collision leading to possible injury of the vehicle’s occupants. NHTSA says owners of affected vehicles may notice wind noise while driving or a water leak from the windshield.

According to NHTSA, the issue first came to the automaker’s attention on August 9 when a GM brand quality manager filed a report after a customer complained of a windshield leak on a 2023 GMC Acadia.

GM discovered that the assembly plant built vehicles without the required urethane sealant during one shift on June 10. GM reported to NHTSA that during windshield assembly, a urethane pump hose became disconnected and was no longer dispensing the adhesive required to bond the windshield to the vehicle body.

NHTSA directed dealers to inspect vehicles possibly affected by the defect to ensure the windshield was correctly fixed in place with urethane sealant or if it can be moved. If not bonded, dealers should check to make sure the windshield is not cracked, damaged or broken.

If undamaged, the agency says dealers should apply the proper primer and urethane sealant to bond it properly. Damaged windshields should be replaced and bonded with primer and sealant.

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