The National Highway Traffic Safety Administration (NHTSA) on November 3 issued a recall notice for seven 2024 Mercedes GLC 300 vehicles in the U.S. due to the chance of front, rear, and fixed sidelites coming loose. Citing an issue with adhesives, NHTSA says the windshield may not properly support the front airbags in the case of deployment.
“The front, rear, and fixed side windows may not be properly secured and can detach,” the NHTSA said in a November 8 letter to Mercedes-Benz AG (MBAG). “In addition, the front airbags may not be properly supported by the windshield during deployment,” creating a serious safety issue.
Recall notice 23V-741 warned that detached windows may cause road hazards and increase the risk of a crash or injury. Also, improperly supported airbags increase the possibility of injury during a collision.
According to the recall notice, in mid-September 2023, the company became aware of “an irregularity in the production process, during which the adhesive on one window had unexpected material characteristics.” MBAG analyzed the adhesive and concluded that the batch delivered did not meet specifications.
In October 2023, MBAG and its supplier discovered that some barrels of adhesive were mislabeled. They then narrowed down the range of vehicles affected by the mistake. Therefore, the company could not rule out a potential safety risk and conducted a recall.
Car owners will be notified of the voluntary recall before January 2, 2024.
Read the specific recall notice HERE.