Pop Goes the Windshield: Carmaker Issues Recall for Faulty Bonding

Chrysler (FCA US, LLC) issued a recall on March 28 for some car models because their windshields might detach in a crash.

The automaker is recalling some 2024 Pacificas and Voyagers because they may have improperly bonded windshields, according to the National Highway Safety Traffic Administration (NHTSA) website. A windshield on one of these vehicles could detach in a collision, increasing the risk of injury. The faulty bonding also fails to meet the Federal Motor Vehicle Safety Standard’s requirements for windshield bonding.

According to NHTSA, letters notifying owners of the recall are expected to be mailed May 17.  Chrysler says dealers will replace the windshields on the recalled vehicles for free and advises anyone with questions to contact FCA’s customer service or NHTSA’s hotline.

The FCA recall number is 25B. FCA’s customer service number is 1-800-853-1403, and the NHTSA’s hotline is 1-888-327-4236 or 1-800-424-9153 for the hearing-impaired.

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1 Response to Pop Goes the Windshield: Carmaker Issues Recall for Faulty Bonding

  1. Barbara E Day says:

    this is serious. yet the ones held most accountable are the independent glass shops

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