Auto Glass May Get a Pass in New England

The New Hampshire and Rhode Island legislatures are reviewing bills that would impact auto glass businesses in those states.

Amended legislation in New Hampshire would provide an exemption to the state’s insurance claims adjusters’ statute for people who solely handle automobile glass claims.

The provision regarding glass claims personnel was added after the New Hampshire Insurance Department introduced legislation by an amendment in the New Hampshire House. The bill passed the House and the Senate with this new provision and is awaiting action by the governor. If enacted into law, it will become effective January 1, 2025.

A committee report on the bill stated that the Insurance Department’s rationale for the exemption from state regulation (and thus the requirement that insurers use a licensed adjuster) was that glass claims are “simple claims” and are often automated. In addition, the Insurance Committee testified that consumer protections were provided if an insurer denied a claim and that consumers could reach out to the Insurance Department. This legislation benefits glass companies and other third-party administrators who do not have licensed claims adjusters.

Auto glass will also be exempt from a bill passed by the Rhode Island legislature that would prohibit insurers from denying the use of OEM parts for vehicles that are between two and three years old. The glass exemption would address an existing Rhode Island law, allowing car owners to use OEM parts for the repair of their vehicles that are two to three years old.

The legislation passed the Rhode Island Senate on May 7 and the House on June 13. It now moves to the Governor for signature.

This article is from glassBYTEs™, the free e-newsletter that covers the latest auto glass industry news. Click HERE to sign up—there is no charge. Interested in a deeper dive? Free subscriptions to Auto Glass Repair and Replacement (AGRR) magazine in print or digital format are available. Subscribe at no charge HERE.

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