LYNX Services’ senior director of client experience appeared alongside the company’s lawyer to testify during a June 30 hearing for the LYNX lawsuit against State Farm and Safelite. According to court records, none of the defendant companies had any representatives aside from their attorneys present.
Court records say Lisa Langford of Florida-based glass claims administrator, LYNX, was sworn in to testify. The hearing denied the company’s request for a temporary restraining order (TRO) against State Farm and Safelite ahead of the insurer’s transition from LYNX to Safelite’s third-party glass claims administrator branch, Safelite Stolutions. Judge Jonathan Hawley of the United States District Court of Central Illinois, Peoria division, denied the TRO, and the transition continued as planned today, July 1.
LYNX filed an injunction against State Farm, Safelite and Safelite Solutions on June 27. LYNX claims State Farm and Safelite have misappropriated its trade secrets during State Farm’s claims administrator transition.
LYNX’s complaint is currently sealed, but Hawley ordered both parties to file redacted versions of any sealed documents by July 21. Records of Langford’s testimony are unavailable, and when reached by glassBYTEs/AGRR this afternoon, Langford said she had no comment.
