Author Archives: Abby Bowman
D’Ieteren Names New CEO as Belron Sales Continue to Grow
The D’Ieteren Group announced in an investor call on Sept. 9 that Belron once again accounted for more than 50% of its sales during the first half of 2026. The group is the majority shareholder of Belron, which operates Safelite … Continue reading
Farmers Schools Policyholders on ADAS
Farmers Insurance has released a guide that educates consumers on how Advanced Driver Assistance Systems (ADAS) and calibration can affect repair costs and insurance coverage. The guide explains what ADAS systems are, how they work and common terms that policyholders … Continue reading
Insurance Claims Payments Becoming Less Likely, WSJ Says
According to a recent Wall Street Journal analysis, auto insurers are closing more liability claims without making a payment, leaving some drivers with fewer financial options after a crash. The Journal reviewed thousands of insurance company regulatory filings and found … Continue reading
Triple-I Launches Insurance Affordability Index
The Insurance Information Institute (Triple-I) announced the launch of its Insurance Affordability Index on Sept. 2. The interactive resource is designed to help consumers, policymakers and the media better understand how homeowners and personal auto insurance costs vary nationwide, as well as the … Continue reading
Fix Introduces First NOVUS Crystal Glass Location
Fix Network has announced the opening of NOVUS Crystal Glass Abbotsford, the first location to launch under the NOVUS Crystal Glass banner since the partnership between NOVUS Glass and Crystal Glass in Canada was announced in 2025. There are 12 … Continue reading
New Sign Signifies Family-Run Company’s Resiliency
The Adkins family has officially re-branded their company, formerly Butler Auto Glass, to include their own family name. Read more here.
Safelite Seeks to Toss EEOC Sex Discrimination Claims
Safelite has moved to dismiss several counts in an alleged sex-based discrimination lawsuit brought by the U.S. Equal Employment Opportunity Commission (EEOC). The EEOC filed suit on June 29 in the U.S. District Court for the Northern District of Georgia, … Continue reading
Auto Windscreens Apprenticeship Program Grows
The United Kingdom-based Auto Windscreens has seen an 8% increase in applications for its contact center and automotive glazing technician apprenticeships so far this year, compared with the total for 2025. Auto Windscreens has now received 1,084 applications. Contact center … Continue reading
Man Arrested After Smashing Nearly 90 Car Windshields
Dozens of Richmond drivers returned to their cars to find them un-drivable on the morning of Sept. 1 after an individual smashed nearly 90 cars in a parking lot near Main Street Station. Read more here.
Caliber Expands into New England Through Multi-Location Acquisition
The Caliber family of automotive repair and service brands, including Caliber Collision, Caliber Auto Glass and Caliber Fleet Solutions, announced its expansion into New England. The acquisition of Key Collision marks Caliber’s entry into Maine, New Hampshire and Vermont. The company … Continue reading
AGW in Photos: Highlights from Auto Glass Week™ 2026
Auto Glass Week™ (AGW) 2026 has concluded in San Antonio. The show ran from Aug. 27-29 at the Henry B. Gonzalez Convention Center and provided a packed schedule of education, certification and competition.
State Farm, Safelite Push Back as LYNX Trade Secret Lawsuit Continues
State Farm and Safelite have doubled down on their attempts to end the ongoing lawsuit against them by LYNX Services. The two companies recently filed documents in support of their motions to dismiss the alleged trade secret misappropriation suit. LYNX … Continue reading
Investigation Opened after City Bus Allegedly Damages Driver’s Windshield
Philadelphia’s public bus service organization opened an investigation after a local driver publicized her experience with a broken windshield. Read more here.
Day Two Done: AGW™ 2026 in San Antonio
Auto Glass Week™ (AGW) carries on in San Antonio with a morning full of education, and an afternoon filled with demonstrations, certifications and networking. The event continues at the Henry B. González Convention Center through Saturday, Aug. 29.
California Glass Bill Passes State Legislature
The California Motor Vehicle Glass Act, SB 988, has passed both the state Assembly and the state Senate and is now being processed for review by the governor. The state Assembly voted in favor of amendments to the bill on … Continue reading
Auto Glass Now Launches Nationwide Initiative Supporting Children’s Hospitals
Auto Glass Now has announced the launch of a nationwide fundraising initiative through the Auto Glass Now Foundation to support children’s hospitals and the families they serve across the country. Auto Glass Now customers will be able to add a … Continue reading
Safelite Windshield Replacement Error Knocked Out a Car’s Safety Features, Driver Says
A car owner in Boston claims that an error during a windshield installation knocked out the safety features on her vehicle. Read more here.
Well-Known Calibration Companies Announce Merger
AirPro Diagnostics, an advanced driver assistance systems (ADAS) calibration and diagnostics tools company, has merged with Revv, a vehicle calibration operating service provider. The two companies released a joint statement the morning of Monday, Aug. 24, announcing the close of … Continue reading
Car Insurance Costs Are Rising Again, and Drivers in Over 30 States Could Pay More
Car insurance costs trended higher in the first half of this year after declining in 2025, and a new report projects increases in over 30 states this year. Read more here.
10 Years Later, 7 Top Retailers Lighter
Safelite AutoGlass’ acquisition of Cascade Auto Glass is the latest of many purchases the national provider has made over the past decade. Safelite has now acquired a third of the top 15 companies on the 2016 AGRR Magazine Top Retailers … Continue reading
Dallas to Slap ‘Barnacles’ On Cars With Multiple Unpaid Parking Tickets
Dallas drivers with multiple unpaid parking tickets will soon face a new enforcement measure that could temporarily block their windshields. Read more here.
Australians Switching off Potentially Life-Saving Car Safety Tech
Australians are routinely switching off advanced driver-assistance systems (ADAS) that new research estimates could potentially prevent almost one in five serious road casualties. Read more here.
Regional Provider Sells to Safelite
An auto glass repair and replacement provider serving several Northwestern states has been acquired by Safelite AutoGlass. Sources say that the deal closed Friday, Aug. 14, and that Cascade Auto Glass announced the sale to its employees on Tuesday, Aug. … Continue reading
Lawsuit Alleges Insurer Doesn’t Pay for Calibration
A recent lawsuit alleges that one major insurer refuses to pay Montana independent automotive repair shops for advanced driver assistance systems (ADAS) calibration. The plaintiffs, consumers Lana Curry and Francis Cote, filed a complaint against State Farm Mutual Automobile Insurance … Continue reading
Truck Company Recalls Windshield Wipers
International Motors, LLC has issued a voluntary recall over windshield wiper issues. The company recalled certain 2027 HV, HX, LT, MV and RH trucks, according to the National Highway Traffic Safety Administration (NHTSA). A retaining nut in the wiper assembly … Continue reading
Trooper Breaks Windshield to Rescue Family After Rollover Crash
A Kentucky State Police trooper jumped into action to save a family after a rollover crash in Elizabethtown. Read more here.
Customer Uses Hand Sanitizer as Windshield Washing Fluid
A Montreal-based mechanic discovered that his customer had filled their empty windshield-washing fluid containers with hand sanitizer. Read more here.
Boyd Group Targets Growth in Auto Glass, Calibration
Glass will continue to be a key factor in the organic growth of Glass America’s parent company, according to a recent investor report. The Boyd Group published its second-quarter 2026 financial results on Aug. 12. The company is based in … Continue reading
AGSC Releases Fall Committee Meeting Schedule
The Auto Glass Safety Council (AGSC) is holding its fall in-person committee meetings in San Antonio during the days leading up to Auto Glass Week™ 2026. The AGSC and National Windshield Repair Division (NWRD) committees will meet Monday, Aug. 24, … Continue reading
Inspecting Windshield Bonds Using Vibration
The CEO of Ommatidia Lidar says it is possible to test whether windshields are properly bonded by measuring their vibration response. Read more here.
Shops Get Caught Between Automaker Positions and Insurance Requirements
An increasing number of automakers have issued position statements requiring original equipment manufacturer (OEM) glass for all windshield replacements. However, many auto glass company owners say that mandate doesn’t match the reality of insurance requirements. “Requiring OEM glass sounds good … Continue reading
Auto Policyholders Switch it Up
Some consumers have stopped looking for new auto insurance policies and have started switching to them instead, according to recent data from JD Power. The consumer intelligence company’s latest report says that auto insurance second-quarter shopping rates are 12.6%, down … Continue reading
State Farm Mutual Begins Issuing Dividend Payments
State Farm Mutual Automobile Insurance Company has begun issuing payments to qualifying auto customers as part of its one-time $5 billion cash-back dividend. The dividend is being distributed in waves to eligible customers across more than 49 million State Farm … Continue reading
Auto Glass Company Helps Honor Local Minister
An auto glass company in Deep East Texas is helping honor a local reverend and autobody shop owner for his services to the community. Read more here.
Driven Brands Financial Reporting Back on Schedule, Still Contains Restatement Costs
Driven Brands Holdings Inc. (DBHI) has returned to a regular reporting schedule for its second quarter 2026 financial results, executives said in an Aug. 6 investor call. DBHI is the parent company of Auto Glass Now (AGN). In addition to … Continue reading
Safelite Wants Out of State Farm, LYNX Lawsuit
Safelite has moved to dismiss all counts against it in a lawsuit with LYNX Services, arguing that the amended complaint did not strengthen the validity of LYNX’s claims. LYNX filed suit against Safelite Group, its subsidiary Safelite Solutions and State … Continue reading
Driver Blames “Self-Driving” Technology for Speeding Ticket
A Colorado driver’s attempt to blame their vehicle’s driver-assistance system for a speeding violation is drawing attention after police shared body camera footage of the traffic stop. Read more here.
Girl’s Viral Video in Car with Missing Rear Windshield Brings Help to Family
A viral video showing a young girl in Malaysia waving at motorists from a car without a rear windshield has led a social activist to help a family struggling with financial hardship. Read more here.
Another Manufacturer Requires OE Glass
Lucid is the latest of several automakers to release an updated glass position statement requiring the use of original equipment manufacturer (OEM) parts. Unlike some automakers, it also details proper repair and replacement procedures in the position paper itself. Lucid … Continue reading
Auto Glass Safety Council™ to Offer Four Certifications at Auto Glass Week™
The Auto Glass Safety Council™ (AGSC) will once again offer in-person training and certification during Auto Glass Week™ (AGW) 2026. The event will be held at the Henry B. González Convention Center in San Antonio, Aug. 27-29. “AGW is the perfect opportunity for auto glass … Continue reading
Auto Glass Safety Council™ Presents: The Story Behind the Standard
Ready for a close-up? In just a few short weeks, the Auto Glass Safety Council™ (AGSC) documentary will premiere at Auto Glass Week™ in San Antonio, Texas. “Anatomy of a Disruptor: The Auto Glass Safety Council at 25” will cover the … Continue reading
Auto Glass Businessmen Charged in Carolina Fraud Schemes
Two Carolina businessmen were charged with auto insurance fraud in separate schemes involving made-up tow-truck charges and windshields that were never replaced. Read more here.
Automaker Issues Recall Over Attachment Issues
Ford has voluntarily recalled certain Mustang vehicles for detaching quarter glass. The car manufacturer reported the recall to the National Highway Traffic Safety Administration (NHTSA) on July 28. According to the report, Ford has recalled approximately 86,543 2023-2025 Mustang Mach-E … Continue reading
State Farm to Issue $136M to Louisiana Policyholders
Eligible State Farm auto insurance customers in Louisiana will begin receiving dividend payments this week as the nation’s largest auto insurer returns a portion of stronger-than-expected underwriting results to policyholders. Read more here.
Automaker Faces New Lawsuit in Canada
Another lawsuit alleging the back glass on certain Honda vehicles spontaneously shatters has been filed – this time, in Canada. An anonymous plaintiff, represented by the Lex Group, applied to file a class action lawsuit in the Montreal, Quebec, District … Continue reading
AGRR Magazine Announces 2026 Top Retailers
AGRR magazine has released its 2026 Top Retailers List, including more than 60 auto glass repair and replacement companies across North America. The 2026 Top Retailers span 30 states and two Canadian provinces. Companies of all sizes, from one-location shops … Continue reading
Insurance Publication Calls Gerber TPA Top of its Class
Insurance Business Review named Gerber National Claim Service as its 2026 Top Claim Management Services company. Read more here.
Driven Brands Holds Annual Stockholder Meeting
Driven Brands Holdings Inc. (DBHI) held its annual stockholder meeting on July 28 to vote on several issues, according to a recent filing with the Securities Exchange Commission (SEC). One order of business, according to the filing, was ratifying DBHI’s … Continue reading
Automaker Updates Position to Require OEM Glass, Calibration Procedures
BMW has issued updated windshield replacement position statements requiring auto glass companies to use only BMW parts and calibration systems. The statements, issued July 16, dictate that windshield replacements on all BMW or MINI vehicles must use original equipment manufacturer … Continue reading
New Tariffs on Imports from 60 Countries
While the Supreme Court has blocked the steep tariffs imposed by the White House in early 2025, the administration has enacted new tariffs. The United States Trade Representative Office (USTRO) issued a statement detailing the new tariffs. USTRO says these … Continue reading
GM Publishes Delamination Solution
General Motors’ (GM) customer satisfaction program recently published a remedy for a windshield foam seal delamination issue on one of its models. GM released details to dealers on July 16 on how to fix the issue. The document says that … Continue reading
Should Vendors Stop Delivering to Mobile Shops? Owners Weigh In
Would it help regulate the industry if glass vendors only delivered to brick-and-mortar locations? Or would that impair all mobile operators, including the safety-minded ones? A recent post in an industry Facebook group sparked spirited debate on this topic. A … Continue reading
Meet the 2026 Fastest-Growing Retailers
AGRR magazine is pleased to announce its 2026 Fastest-Growing Retailers. These five companies will be honored in a special ceremony at Auto Glass Week™ 2026. AGRR worked with the research department of its parent company, Key Media and Research (KMR), … Continue reading
LYNX Amends Alleged Trade Secrets Suit Against State Farm, Safelite
LYNX Services has filed its first amended complaint in an ongoing lawsuit over alleged trade secret misappropriation. It claims that Safelite Solutions has formed a competing glass program management system. The third-party administrator (TPA) LYNX filed suit against State Farm, … Continue reading
Speedy Glass USA Expands in Arizona
Speedy Glass USA has relocated its Tucson, Arizona, branch to a new facility on Broadway Boulevard. The new location provides increased capacity to meet growing demand across Speedy Glass USA’s automotive, residential and commercial glass services. The new location is … Continue reading
No More Too-Bright Headlights?
Anyone who’s recently driven after dark likely knows what it feels like to be temporarily blinded by the startlingly bright headlights of another car on the road. United States Representative Marie Gluesenkamp Perez has introduced a bill to prevent that … Continue reading
Man Survives After 5-Foot Metal Rod Pierces His Windshield
A Texas resident is warning drivers to stay vigilant after a metal rod pierced through his windshield within inches of his face on the local expressway. Read more here.
AGSC Officers Meet With Insurance Lawmakers
The National Council of Insurance Legislators (NCOIL) summer meeting is underway. Auto Glass Safety Council (AGSC) president Jacques Navant and vice president Peter Brown are among the attendees. The meeting is being held from July 15 through July 18 in … Continue reading
Drivers Trust Road Safety Tech More Than Experts, Study Finds
New research from Economist Enterprise has found a significant gap between how safe drivers feel on the road and how safe transport professionals believe the roads actually are. Read more here.
Support Grows for New Zealand Consumer Choice Law
The New Zealand Choice of Repairer Industry Leaders Group has announced a growing interest in its advocacy for protecting drivers’ right to choose their preferred repair shop. Read more here.
How Will State’s New QR Code Inspection Stickers Work?
Louisiana is replacing its traditional windshield inspection stickers with QR codes, a decision that has caused confusion among residents. Read more here.
Defendant says Amendment is “Futile,” but Plaintiff Can Go Ahead Anyway
Safelite and State Farm don’t oppose LYNX’s bid to submit an amended complaint in the ongoing lawsuit over alleged misappropriation of trade secrets – for now. LYNX Services moved for permission to file the updated document with the U.S. District … Continue reading
“Right-to-Repair” Suit Against John Deere Settled
A settlement between the Federal Trade Commission (FTC) and John Deere guarantees access to its repair information for the next decade. The FTC announced on July 8 that it had settled with John Deere. According to records from the United … Continue reading
Mustang Recall Over Windshield Wiper Failure
Ford Motor Company has issued a voluntary recall of some Mustang vehicles due to windshield wiper issues. The National Highway Traffic Safety Administration (NHTSA) says Ford has recalled certain 2024-2026 Mustang and 2025-2026 Mustang GTD vehicles. During some cold temperature … Continue reading
Some GMC Hummer EV Owners Say Their Windshields Keep Cracking
Some Hummer EV owners are reporting that they’ve gone through multiple windshields after noticing cracks in their all-electric off-roader’s glass. Read more here.
Insurers Score Record Profits While Consumers Pay
The National Association of Insurance Commissioners, a U.S. group of state insurance regulators, collects data from all insurers every year. Its latest report shows that insurers are seeing record profits. Read more here.
Longtime Technician Training Program Under New Ownership
Four industry veterans have acquired the assets of Auto Glass University (AGU). Bob Beranek and his wife Ann Schuelke founded AGU in 2008 and have run the company for the past 18 years. The sale was announced July 8. 2025 … Continue reading
New NOVUS Location Opens in South Carolina
NOVUS Glass of Greater Augusta is officially open for business following a grand opening event attended by customers, community partners and local leaders. Nearly 100 attendees gathered to celebrate the opening in June, including long-time NOVUS Glass customers, insurance partners … Continue reading
Farmers Cuts Hundreds of Jobs Across Personal, Commercial and Auto Sectors
Farmers Insurance has slashed hundreds of jobs as the company pushes to streamline operations and reduce costs, according to people familiar with the matter. Read more here.
Missouri Business Still Seeing Demand for Hailstorm Damage Repairs
Auto Glass Now is still seeing a need for hail damage repairs nearly three months after the record hailstorm hit Greene County. Read more here.
Road to Higher Vehicle Automation Accelerates
Despite a clear growth trajectory, leading autonomous vehicle providers currently face challenges as manufacturers struggle to move from Level 2 (partial driving automation where the driver is legally responsible) to Level 3 (conditional driving automation where the manufacturer assumes liability) … Continue reading
Automaker Pushes Back in Alleged Defective Windshield Suit
Kia has asked an appellate court to settle a dispute in an ongoing class action lawsuit over allegedly defective windshields. The lawsuit began in a California Central court in 2020 after Yandery Sanchez alleged that Kia knowingly sold defective windshields … Continue reading
Fire in the Hole! July 4th Celebrations Break Glass
Independence Day fireworks shenanigans are notorious for injuring people and damaging private property. America’s 250th anniversary celebration was no exception, and many car owners reported broken glass. A Salem, Oregon, news publication reported that an explosion involving illegal fireworks shot … Continue reading
Insurer Sued over Web Data Tracking
A California resident recently filed suit against Farmers Insurance Company, Inc., alleging that it illegally tracked users’ website activity. The lawsuit appears to mirror an ongoing case against Safelite. Read more here.
Got the Time? One Creative Use for Old Windshields
Windshield recycling doesn’t always mean sending the glass to a special processing facility. Sometimes, the glass gets a new life as a functional or artistic item. One technician posted an image of the coasters he makes from old windshield glass … Continue reading
PGW Employees “Blindsided” by Layoffs, Sources Say
PGW Auto Glass recently eliminated the positions of nearly 60 people, a now-former PGW employee tells glassBYTEs. The employee prefers not to have his name released. The ex-employee worked at PGW’s headquarters in Cranberry, Pennsylvania. “I was called into a … Continue reading
State ADAS Law Takes Effect
Virginia legislation regulating recalibration practices for advanced driver assistance systems (ADAS) took effect July 1. Delegate Karen Carnegie (D) introduced Virginia HB 312 on Jan. 14. As introduced, the bill followed the language of the National Council of Insurance Legislators’ … Continue reading
Mirror Mayhem: TikTok User Blames Installer for Broken Bracket
One recent Safelite customer took to social media to complain about her faulty rearview mirror, but commenters debated whether the fault lay with the glass company. A woman with the username @1208ioc posted a TikTok video showing her rearview mirror … Continue reading
Bond Set at $25K for Driver Accused of Breaking Woman’s Windshield in Road Rage Incident
One Florida driver has to pay for a broken windshield – but not in the way you might think. The Tampa-based driver was arrested after smashing a woman’s windshield in an alleged road rage incident. The judge set the culprit’s … Continue reading
“It’s a Man’s Job”: Safelite Faces Lawsuit Over Alleged Sex Discrimination
The United States Equal Employment Opportunity Commission (EEOC) has filed a proposed class action lawsuit against Safelite Fulfillment for alleged unlawful sex discrimination in its technician hiring practices. The EEOC filed suit on June 29 in the U.S. District Court … Continue reading
LYNX Seeks to Amend Safelite, State Farm Lawsuit
LYNX Services wants to amend its complaint in the lawsuit against Safelite Group and State Farm Insurance, but it doesn’t want anyone to know how. LYNX initially filed suit against State Farm and Safelite on June 27 for alleged trade … Continue reading
Hot, Hot, Hot, but Safe Installs: How to Work in Extreme Temperatures
Towns across the United States have or will experience record-high temperatures the week of June 29, according to CBS News. Many Americans can rely on their air-conditioned homes and offices to keep them cool, but plenty of auto glass technicians … Continue reading
Another Automaker Calls for Replacements Using OEM Parts at Approved Centers
Volvo Cars USA LLC has issued an updated position statement emphasizing the importance of using original equipment manufacturer (OEM) parts during a windshield replacement. “Volvo Cars USA LLC requires all windshield replacements on Volvo vehicles to be performed according to … Continue reading
Auto Glass Week™ 2026 Deadline to Compete in the CSR Competition is Wednesday
The deadline to register for the Auto Glass Week™ 2026 Auto Glass Customer Service Representative Competition is July 1. If you’ve got the skills to compete with the industry’s best, now is the time to sign up. “The competition allows customer service professionals to demonstrate their expertise, industry knowledge and professionalism while competing … Continue reading
Longtime SIKA Senior Territory Manager Retires
SIKA has announced the retirement of Jim Janssen, who served the company for more than 20 years. Janssen joined SIKA in 2005 as a senior territory manager for the Midwest, bringing decades of experience in the automotive glass industry. Prior … Continue reading
Carlex Named a 2026 Ford Supplier of the Year
Carlex has been recognized as a winner at the 2026 Ford Supplier Awards & Summit. Carlex was named a 2026 Ford Supplier of the Year in the Crisis Management category by Ford Motor Company, honoring its outstanding performance, dedication and … Continue reading
Rear Window Shatters, Startling Driver
A Texas woman was filming a vlog in her parked car when one of her rear windows seemingly spontaneously shattered behind her. Read more here.
Windshield Surgeons of Canada Sold to an Industry Stalwart
PGW Auto Glass has announced the acquisition of Canadian auto glass company Windshield Surgeons. The Pennsylvania-based auto glass distributor published a statement the morning of June 24, announcing the purchase. Windshield Surgeons was founded in 1989 and offers auto glass … Continue reading
In Limbo: Auto Glass Family Still Recovering from Christmas Fire
It’s been six months since a Christmas Day fire burned down Jason and Melissa Martin’s home, and they’re still waiting for things to return to normal. The couple runs Wisefly Auto Glass in Chipley, Florida. Jason is a 2018 Auto … Continue reading
Windshield Flies off Tumbling Fire Engine, Hits Man in His Yard
A 77-year-old man was injured after a windshield flew off a tumbling fire engine and slammed into his back as he was doing yard work. Read more here.
Woman Calls for Accountability After Vandals Smash Windshield From Overpass
A Lauderdale County, Alabama, woman says she is facing a windshield replacement after vandals threw an unknown object at her car from an overpass over the weekend. Read more here.
Safelite Says Cookie Claims Miss the Mark
Safelite Group has pushed back against the plaintiff’s mediation bid in a proposed class action lawsuit over alleged illegal website data collection. Michael Winston and David Buehler filed the suit in the United States California Northern District Court on Jan. 23, … Continue reading
Automaker Issues Recall Do-Over
Ford Motor Company issued a voluntary recall for certain improperly repaired window systems. Ford recalled approximately 18,124 2017 Ford Escape vehicles for potentially faulty power-operated window systems that “exert excessive force” if they hit resistance before automatically reversing. According to … Continue reading
Local Crime Decline Hurts Businesses
Automotive break-ins have significantly reduced in Oakland, California. One auto glass repair and replacement company owner says this has hurt his business. Read more here.
Some Drivers Use Doll Heads to Trick Tesla’s Driver Monitoring System
Tesla’s driver monitoring system is designed to ensure motorists remain attentive when using Autopilot and Full Self-Driving (Supervised). Yet some owners have reportedly found an unusual way to bypass those safeguards: by mounting plastic doll heads near the rearview mirror. … Continue reading
Driven Brands’ Annual Report Addresses Restatement Issues, AGN Plans
Driven Brands Holdings Inc. (DBHI) has published its 2025 annual report, a more than 200-page description of the company’s current financial and business standing with projections for the future. The June 17 report also addressed DBHI’s recent restatement of certain … Continue reading
North Carolina Removes Motor Vehicle Glass Act Language
North Carolina HB 356 has been amended to omit the section regulating auto glass business and insurance practices. The Auto Glass Safety Council (AGSC), along with other groups and individuals, have worked for modifications to act. HB 356 regulates insurance … Continue reading
Beware of Fraudulent Emails Targeting Sponsors
Any Auto Glass Week™ (AGW) 2026 sponsors, attendees or other stakeholders should beware of fraudulent emails from individuals claiming to work for or with the event. Several bad actors have sent emails to exhibiting sponsors offering to sell AGW attendee … Continue reading
Texas Shop Receives Local “Best” Award
An auto glass repair and replacement company in Amarillo, Texas, has won a local viewers’ choice award for “Best Glass Repair.” Read more here.
ADAS Tops Training Priorities for Collision Repair Technicians, Survey Says
Technicians have more access to training now than they have in the past five years, according to a recent survey from the ASE Training Managers Council (ATMC). Some topics, like Advanced Driver Assistance Systems (ADAS) training, are particularly popular. ATMC … Continue reading
Mayhem in NYC After Knicks Win: Windshields Smashed, Bus on Fire, More Violence
The New York Knicks won their first NBA championship in 53 years on June 13, and exuberant celebrations turned to vandalism as fans smashed windshields and more. Read more here.
What Auto Insurance Reforms Mean for Canadian Drivers, Passengers
On July 1, Ontario will be switching its auto insurance system to a more “à la carte” model, according to the Insurance Bureau of Canada, unbundling Statutory Accident Benefits to let motorists customize their policies and lower premiums. Read more … Continue reading
Driven Brands Returns to Regular Reporting With Q1 Results
After a delay due to 2025 financial restatements, Driven Brands Holdings Inc. (DBHI) has released its first-quarter 2026 financial results. Executives said in an investor call that DBHI’s subsidiary, Auto Glass Now (AGN), delivered a “strong quarter.” In addition to … Continue reading
California Motor Vehicle Glass Act Advances Again Despite Industry Testimony
California’s proposed Motor Vehicle Glass Repair Act is moving out of the Assembly Judiciary Committee and on to the next phase of the legislative process. The Judiciary Committee convened the morning of June 9 for a hearing on multiple pieces … Continue reading
New Fix Network Shop Opens in Ontario
Fix Auto Meadowvale has opened a new collision repair facility in Mississauga, Ontario, near Highway 401. According to the company, the facility was built to provide collision repair services in the Meadowvale area and includes several features intended to support … Continue reading
Louisiana to Replace Inspection Stickers on Windshields With QR Codes
Louisiana drivers will see a change to their vehicles beginning January 1, 2027. Traditional inspection stickers will be replaced with a new windshield decal that includes a QR code. Read more here.
Technician Takes Safelite to Court Over Alleged Disability Discrimination
A California technician has sued Safelite for alleged disability discrimination, including claims that a trainer deliberately attempted to injure him. Brandon Slaviero recently filed suit against Safelite AutoGlass and Safelite Solutions in the Superior Court of Contra Costa County, California. … Continue reading
California Glass Bill Advances to Assembly Judiciary Committee
The California Motor Vehicle Glass Act is scheduled to appear before the State Assembly Judiciary Committee at a hearing on June 9. California Senator Tim Grayson (D) introduced SB 988 on Feb. 5. The bill follows model legislation from the National … Continue reading
Driven Brands Faces Deadline to Address NASDAQ Compliance Issue
The Nasdaq Stock Market LLC (NASDAQ) notified Driven Brands Holdings Inc. (DBHI) of noncompliance following the late filing of the company’s first-quarter 2026 financial results. DBHI filed its financial results for the quarter late on May 19 after previously announcing … Continue reading
Hawaiian Glass Company Voted Best in Area
Ace Auto Glass in Hawaii has been voted the #1 Best Auto Glass provider by viewers of a local TV news station. The company is a three-generation, family-run business founded in 1975 and has been named KITV’s Best Auto Glass … Continue reading
NCOIL-Inspired State Bills Stall in the Midwest, Move Forward in the South
The auto glass industry in Illinois is breathing a temporary sigh of relief as the state’s Motor Vehicle Glass Act will no longer be considered during this legislative session. Similar legislation in North Carolina, however, was recently introduced. Illinois HB … Continue reading
2026 Auto Glass Hall of Fame Honorees Announced
The 2026 Auto Glass Hall of Fame inductees have been named. The four industry pillars will be honored during a special ceremony at Auto Glass Week™ (AGW) 2026 in San Antonio. David Leach, chief operating officer of Don’s Mobile Glass, … Continue reading
Small Shop Owner Earns National Recognition
One small business owner has received a major honor by being included in the Marquis Who’s Who in America publication. Leon Haines, owner and operator of 603 Auto Glass, is featured in the “Entrepreneurs, Business Owners and Professionals” category of … Continue reading
If You Give a Website a Cookie: Safelite Web Data Case May Head to Mediation
A lawsuit alleging that Safelite’s website illegally collected data from visitors appears poised for mediation. Plaintiffs Michael Winston and David Buehler filed a proposed class action suit against Safelite Group Inc. in the United States California Northern District Court on … Continue reading
Louisiana Auto Glass Bill Becomes Law
The Louisiana State Governor has signed the Louisiana Motor Vehicle Glass Act into law, making Louisiana the most recent state to adopt legislation based on a model bill from the National Council of Insurance Legislators (NCOIL). Governor Jeff Landry signed … Continue reading
New NOVUS Shop Opens in Montreal
Fix Network is growing its footprint in the Montreal area with the launch of NOVUS Dorval. The new facility marks the seventh workshop operated by long-time partner Groupe Zaidane, which also owns four Fix Auto shops and two ProColor Collision … Continue reading
Truck Without a Windshield and With an Oil Drum Seized
Brazilian police recently pulled over a driver whose car had an improvised gas tank made from an oil drum and was missing a windshield and license plates. Read more here.
Judge Delays Complaint Amendment in LYNX Suit Against State Farm, Safelite
Following a recent status hearing, LYNX Services has 30 days to file a motion allowing it to amend its complaint against State Farm and Safelite in the ongoing lawsuit over alleged trade secret misappropriation. LYNX must file the motion by … Continue reading
How the 2025 WRO Champion Turned Defeat Into Gold
Bradley Aydelott, the 2025 Windshield Repair Competition (WRO) Grand Champion, says that winning gave him a new perspective on competition and on life. The owner of Glass Monkey in Murfreesboro, Tennessee, took home WRO gold at last year’s Auto Glass Week™ (AGW) in Reno, … Continue reading
Belron Achieves Q1 Organic Growth Due to “Better Volume Trends” in Insurance
The D’Ieteren Group recently announced some of its first-quarter 2026 financial results. The Belgian company is the majority shareholder for United Kingdom-based Belron. According to the May 28 announcement, Belron’s total sales increased 8% year over year (YoY) in the … Continue reading
Glass Company’s Sponsorship Meets a Fiery End
A NASCAR reporter posted a video of Timmy Hill’s 66 car bursting into flames on pit road during the Coca-Cola 600 on May 24. Hill got out of the car unharmed. Impex Auto Glass was one of his sponsors for … Continue reading
House Bill Advances Right to Repair, ADAS Education and Calibration Integrity Rules
A bill codifying certain “Right to Repair” elements, requiring the creation of an Advanced Driver Assistance Systems (ADAS) consumer education committee and incorporating the ADAS Functionality and Integrity Act has passed the U.S. House Committee on Energy and Commerce. H.R. … Continue reading
Do You Have What It Takes for the Shark (Marketing) Tank?
Has one of your marketing strategies set you up for success? Attend the Shark (Marketing) Tank learning lab at Auto Glass Week™ (AGW) 2026 to pitch your idea and possibly win a prize. Marketing expert Patricia Smiley, president of Quackt … Continue reading
Hyundai Issues Major Recall over ADAS Problems
Technicians having a hard time recalibrating certain new model Hyundai vehicles aren’t imagining things. The automaker recently recalled hundreds of thousands of cars for overly sensitive advanced driver assistance systems. Hyundai Motor America issued a voluntary recall on May 18. … Continue reading
Safelite Announces Updated Columbus Office
Safelite has officially reopened its renovated home office in Columbus, Ohio. A ribbon-cutting ceremony on May 14 with city, regional and state leaders marked the milestone. The office campus is anchored by a new glass bridge physically connecting the two … Continue reading
Another Carmaker Doubles Down on OEM-Only Rules
According to one car manufacturer’s latest position statement, auto glass replacements should be performed only by automaker-certified technicians using original equipment manufacturer (OEM) glass at automaker-certified collision centers. Volvo’s May 11 “Statement on Replacement of Windshields” says it is “essential” … Continue reading
LYNX v. State Farm Suit to Continue
LYNX Services and State Farm may soon resume litigation proceedings, according to recent court documents. In October of 2025, the Illinois Central District Court stayed the case and ordered the third-party administrator and the insurer to attempt to settle their … Continue reading
One Southern State’s Glass Bill May Soon Become Law
A bill regulating auto glass business and insurance practices awaits the Louisiana governor’s signature. HB929 was pre-filed on February 27. It appears to follow the model legislation issued by the National Council of Insurance Legislators (NCOIL) and to include a provision requiring … Continue reading
Auto Glass Company Hits the Fast Lane
Anyone in the industry who tunes in to the Coca-Cola 600 race on Sunday may see a familiar logo on the back of the 66 car. Greensboro, North Carolina-based Impex Auto Glass is an associate sponsor for driver Timmy Hill … Continue reading
Driven Brands Cites AGN Reporting Errors in Financial Restatement
Driven Brands Holdings Inc. (DBHI) has released its 2025 financial results. The report says prior Auto Glass Now (AGN) accounting errors contributed to DBHI’s recent restatement. DBHI held an investor call to review its 2025 fourth-quarter and full-year financial results … Continue reading
Pilkington Parent Company’s Financial Results Come with a Tariff Warning
Nippon Sheet Glass (NSG) Group, which operates Pilkington, credits its automotive glass segment for part of its revenue growth in its recent fiscal year 2026 financial report. Automotive glass revenues increased 15.5% while profit decreased 34%. NSG offers architectural, automotive … Continue reading
PGW Announces Senior VP Retirement
Tim Glover, PGW Auto Glass senior vice president of sales, is retiring after 45 years with the company. Glover began his career with the company in Amarillo, Texas, as an inside sales representative, where PGW CEO Todd Fencak says his … Continue reading
Do You Need To Replace Your Inspection Sticker After Windshield Replacement?
A Missouri news outlet responded to a viewer’s question with a detailed explanation of what consumers should do about their inspection stickers following an auto glass replacement. Read more here.
WeRide Launches One-Stage ADAS Developed With Bosch
Autonomous driving technology company WeRide has unveiled an advanced driver assistance system (ADAS), WePilot AiDrive, developed in collaboration with Bosch. This one-stage end-to-end ADAS solution has been announced six months after the mass production of the companies’ two-stage system. Read … Continue reading
Boyd Group Reports Record First Quarter Results
The Boyd Group announced a successful first quarter during a recent investor call, though executives noted that glass didn’t drive that growth. Boyd operates Glass America as well as several other collision repair and glass brands. Boyd Group earned just … Continue reading
Safety Benefits Stack up From Driver Assistance Features
The safety benefits from features like automatic emergency braking, lane departure prevention and high-beam assist stack up as multiple systems are bundled together and updated versions deliver better results, a new study from the Highway Loss Data Institute shows. Read … Continue reading
When Must Cracked Windshields Be Fixed in Texas?
Texas law doesn’t ban cracked windshields outright, but damage that obstructs a driver’s view or creates a safety risk could result in a citation. Read more here.
Driven Brands Investor Pushes for a Full Buyout
One Driven Brands Holdings Inc. (DBHI) investor has publicly announced its intent to buy all DBHI shares. ADW Capital Management LLC sent an open letter to DBHI and its controlling shareholder, Roark Capital Group, on April 30. In the letter, … Continue reading
State Bill Expands Insurance Rule Beyond Glass
A recently proposed Delaware bill appears to widen the scope of a current anti-steering law beyond auto glass. State Senator William Bush introduced House Bill 406 on May 7. The bill proposes amending a subsection of Title 18 of the … Continue reading
Speedy Glass USA Relocates Anchorage Shop to Larger Facility
Speedy Glass USA has relocated its Anchorage – Fifth Avenue operations to a new, larger facility. The new location, 2351 E 4th Ave, Anchorage, Alaska, is located just one mile from its previous site. The facility, now called the Anchorage … Continue reading
Some Chinese EVs Have a New Headlight Feature
At the Beijing Auto Show, Huawei demonstrated headlights that can project a full-color movie onto the wall in front of a parked car, like a private drive-in theater. Read more here.
Tesla Model Y Becomes First Vehicle to Pass NHTSA’s New ADAS Tests Amid Ongoing FSD Scrutiny
Tesla has reached a major milestone in vehicle safety technology after the National Highway Traffic Safety Administration confirmed that the 2026 Tesla Model Y is the first vehicle to pass the agency’s newly expanded Advanced Driver Assistance Systems evaluations. Read … Continue reading
State Insurance Committee Advances Auto Glass Bill
The Illinois Motor Vehicle Glass Act has passed out of the Insurance Committee following a May 5 hearing, but not without the promise of further amendment. Representative Thaddeus Jones introduced HB 4373 on Jan. 12. The bill closely follows the … Continue reading
AGSC Announces Auto Glass Week™ 2026 Training Schedule
The Auto Glass Safety Council (AGSC) will once again offer in-person training and certification during Auto Glass Week™ (AGW) 2026. The event will be held in San Antonio Aug. 27-29. The training sessions are free for registered AGW attendees. Certification … Continue reading
NOVUS Glass Holds National Success Summit
NOVUS Glass U.S. concluded its three-day national Success Summit in Tucson, bringing together franchisees and support team members from across the country to address evolving challenges and opportunities in the auto glass industry. Held April 16–19, the Summit focused on … Continue reading
Logo’d Parts Face OEM-Level Scrutiny
Claims administrator Safelite Solutions announced a change in processing logo’d parts, effective Friday, May 1. The Notification According to a document sent to in-network shops on April 30, Safelite Solutions “will begin processing logo’d parts with NAGS Part Numbers™ under … Continue reading
Bill May Overturn State’s Zero Auto Glass Deductible Status
South Carolina may no longer be a “zero deductible” state if a bill making its way through the state legislature passes. Several legislators introduced H.B. 4817 to the House on January 13. It was introduced to the Senate on April … Continue reading
AGSC Fall Committee Meeting Schedule Announced
The Auto Glass Safety Council (AGSC) has released the dates and times for its in-person committee meetings, held in San Antonio Aug. 24-26, in conjunction with Auto Glass Week™ (AGW) 2026. The meetings include the Automotive Glass Replacement Safety Standard™ … Continue reading
Auto Glass Distributor Hosts Open House
PGW Auto Glass hosted an open house at its Jacksonville, Florida, location on April 22. PGW officials say the event was designed to help its customers network and stay informed about PGW’s offerings. It was also intended as an opportunity … Continue reading
AGSC President Attends NCOIL Meeting
Auto Glass Safety Council (AGSC) president Jacques Navant recently attended The National Council of Insurance Legislators’ (NCOIL) spring meeting to learn the “why” behind its policies and position AGSC as the resource on proper auto glass installation practices. The meeting … Continue reading
Fuyao Executive Denies Intentions to Close U.S. Operations
Despite recent media reports, a Fuyao Glass America spokesperson clarifies that Fuyao Group chair Cao Dewang has no intention to shutter Fuyao’s operations in the United States. “In fact, Chairman Cao was speaking from a general business operation perspective,” Fuyao … Continue reading
State Enacts Recalibration Law, May Soon Pass Loss Estimate Bill
The Virginia legislature has enacted a law regulating recalibration business practices. A law regulating insurers was also introduced. Recalibration Notification Virginia’s Motor Vehicle Glass Act was enacted on April 22. The legislation was introduced in mid-February. The law, as enacted, … Continue reading
California Legislators Hit Pause on Auto Glass Bill
The California Motor Vehicle Glass Act has been placed in a “suspended” file and work on it has ceased. The Auto Glass Safety Council (AGSC) had filed a statement and strongly urged state senators to either remove the anti-competitive provisions … Continue reading
Eastman Launches EV Sunroof Product
Eastman is launching Saflex Evoca XIR.SR, an infrared (IR)‑reflective interlayer developed specifically for sunroofs in electric vehicles (EVs). Building on the 30‑year XIR legacy, Eastman created the Evoca XIR.SR interlayer to reduce solar heat gain and offer a neutral, angle‑stable reflected color. Engineered to … Continue reading
Springfield Auto Glass Shops Inundated With Repair Requests Following Hailstorm
A quick burst of hail in Missouri is now a slow-grinding headache for drivers. Auto glass repair shops are now booked out for days with hundreds of busted windshields. Read more here. See the hail damage here.
Fuyao Warns U.S. Plants Could Close if Tariffs Bite
The auto glass plant featured in the documentary “An American Factory” may shut its doors if tariffs take too much of a toll, according to reports in Chinese media, but that doesn’t appear to be on the horizon yet. “If … Continue reading
Driven Brands Pushes Back Financial Filing as Restatement Continues
Driven Brands Holdings Inc. (DBHI) has released some preliminary, unaudited financial results and announced a delay in submitting the full information to the Securities and Exchange Commission (SEC). The Charlotte, North Carolina-based company operates several automotive services brands, including Auto … Continue reading
U.K. Auto Glass Company Addresses Members of Parliament
Auto Windscreens co-hosted a dinner at the House of Commons alongside parliament member Toby Perkins on April 22. Attendees discussed issues in the automotive industry, including Advanced Driver Assistance Systems (ADAS) calibration, the transition to electric vehicles, recruitment challenges, apprenticeships … Continue reading
Bus Company Issues Recall over Wipers
Blue Bird Bus Company has voluntarily recalled buses over faulty windshield wipers. The vehicle manufacturer issued two separate recalls, one on six 2026 All American transit buses and another on 103 2026-2027 All American school buses, according to the National Highway … Continue reading
Tesla Draws Hard Lines on Cybertruck Windshield Repair Zones
Vehicles with a unique structure and complex Advanced Driver Assistance Systems (ADAS) technology sometimes require special repair considerations to maintain functionality and safety. That’s especially true on vehicles like the Tesla Cybertruck. To address this, Tesla outlines specific procedures and … Continue reading
Finnish Research Center Tests Car Glass Recycling for New ELV Targets
Turku University of Applied Sciences in Finland set up a recycling project to find solutions for safely, efficiently, and profitably removing, recovering and recycling automotive glass. The project was conducted in cooperation with several Finnish companies. Read more here.
‘I Just Closed My Eyes and Prayed’: Woman’s Windshield Hit by Large Object on Highway
A Virginia woman is shaken up after a large object hit her windshield while she was driving on a highway the afternoon of April 20. Read more here.
Tariff Refund Portal Opens
Certain auto glass suppliers may now be reimbursed for tariff costs. A portal for importers to claim refunds opened the morning of April 20. U.S. Customs and Border Protection (CBP) manages the Consolidated Administration and Processing of Entries (CAPE) portal. … Continue reading
Not Enough Evidence in Exploding Sunroof Suit, Automaker Claims
Mercedes-Benz has moved for a summary judgment in the ongoing case over allegedly spontaneously shattering sunroofs. The automaker filed documents requesting summary judgment with the Georgia Northern U.S. District Court on April 6. Mercedes-Benz alleges that the plaintiffs lack sufficient evidence … Continue reading
Top 6 Reasons to Attend Auto Glass Week™ 2026
Auto Glass Week™ 2026 is just a few short months away, held August 27-29 (with pre-event education on August 26) at the Henry B. González Convention Center in San Antonio. Here are just a few reasons why members of the auto … Continue reading
Auto Glass Direct Acquires Assets of Northeastern Glass Company
AGD Group Holdings Inc., known as Auto Glass Direct, announced the acquisition of Clear Vision Auto Glass’s business assets. This strategic purchase extends AGD’s market leadership in the New York to Philadelphia corridor. “Our purchase of Clear Vision in Chadds … Continue reading
U.S. Road Deaths Decline for Fourth Straight Year
Even though the number of deaths on American roads declined for the fourth straight year in 2025, safety experts and advocates caution against celebrating. Read more here.
Hit Hard by Hail: Damaged Police Cruisers and More
Heavy hail pounded parts of northeast Ohio as storms pushed through the area the evening of April 15. The storms damaged the glass on many vehicles, including police cruisers. Read more here.
Best Glass Marks 35 Years of Service in the Greater Phoenix Market
Best Glass is celebrating its 35th anniversary of serving customers throughout the greater Phoenix area with a full range of automotive, residential and commercial glass services. The company was founded in 1991, delivering various glass solutions, ranging from mobile windshield … Continue reading
NTSB Chair Critiques Driver Assistance Systems for Safety Concerns
While convenient, the systems that allow drivers to take their hands off the wheel don’t improve safety because people rely on them too much, the head of the National Transportation Safety Board (NTSB) said April 14. At a hearing on … Continue reading
Industry Pushes Back on California Bill
Auto glass companies in the Golden State are advocating for consumer rights ahead of a hearing for the California Motor Vehicle Glass Act scheduled for April 14. California Senator Tim Grayson (D) introduced SB 988, also known as the California … Continue reading
Wall Street Journal’s “Best Car Insurance Companies of 2026”
Progressive is the best car insurance company in the Wall Street Journal’s analysis, earning five out of five stars. Other top companies from their evaluation include Travelers, GEICO, Auto-Owners, Erie and USAA. Read more here.
No Crystal Ball Required: How Pre-Scans Help Prevent Recalibration Woes
The ability to predict problems would make life much easier. It might not stop bad things from happening, but it would certainly help curb the damage. Since psychic foresight isn’t generally an option, it’s best to prepare for the worst … Continue reading
Widespread Ford Recall Over Windshield Wipers
Ford Motor Company has issued a voluntary recall affecting more than 420,000 vehicles for possible windshield wiper failure. According to the National Highway Traffic Safety Administration (NHTSA), Ford recalled certain 2021-2023 Lincoln Navigator and Expedition vehicles as well as 2022-2023 … Continue reading
Collision Engineering Career Alliance Receives $50,000 Donation from Safelite
Safelite donated $50,000 to support the Collision Engineering Career Alliance (CECA), which has programs at partner schools across the country. CECA helps shape student outcomes and growth by connecting education with industry and influencing how collision repair technicians are trained and retained. “We commend the Enterprise Mobility Foundation for their … Continue reading
New England Pothole Season Leads to Spike in Windshield Damage, Says Payless Auto Glass
As winter gives way to spring across Southern New England, drivers are encountering a familiar but frustrating problem: potholes. According to auto glass experts at Payless Auto Glass, the region’s freeze-thaw cycle and deteriorating road conditions often lead to a … Continue reading
State Auto Glass Claims Bill Moves Forward
An insurance bill in the Sooner State would protect consumers’ right to choose an auto glass company while providing ambiguous requirements for how much insurers should pay for auto glass work. The bill has already made its way from the … Continue reading
Auto Glass Week™ 2026 Welcomes Two More Sponsors
Auto Glass Week™ 2026 welcomes two returning sponsors to the exhibition show floor: VITRO® and ProSet Setting Tool. The companies will travel to San Antonio, August 27–29, 2026, to showcase their innovative products and services firsthand on the exhibition floor. Silver Sponsor VITRO® is … Continue reading
Study Says ADAS Cuts Claims
The Highway Loss Data Institute’s (HLDI) most recent study of one automaker’s Advanced Driver Assistance Systems (ADAS) technology shows how the increasingly complex features affect insurance claims. The HLDI studied model-year 2018-2023 Mazda internal combustion engine vehicles with ADAS features, … Continue reading
Local Texas Police Receive Bullet-Resistant Glass Grant
The Longview, Texas, police department will install bullet-resistant glass in its patrol cars with the assistance of a new $118,000 grant. Read more here.
California Legislation Moves Forward
The California Motor Vehicle Glass Act is still making its way through the State Senate, but recent changes mean it will no longer impact the state’s insurance code. California Senator Tim Grayson (D) introduced SB 988 on Feb. 5 as … Continue reading
Drivers Call Out Tesla for Sharing Stories of Blind and Elderly People Relying on Full Self-Driving Mode
Tesla’s Full Self-Driving mode has been under heavy scrutiny. The name suggests the vehicle drives itself, but that’s not the case. Still, Tesla regularly posts on social media about drivers with impairments relying on the technology. Read more here.
“Belron and Autoglass: How Gary Lubner Built a Glass Empire”
The publication Business Leader UK profiled Gary Lubner, the former CEO of Belron. Read more here.
“It Burned Your Throat to Breathe”: Fuyao Fire Updates
Glass production workers at a Fuyao Glass America facility told a local media outlet they felt obligated to keep working while the plant next door was on fire. The new coatings production facility at the Fuyao plant in Moraine, Ohio, … Continue reading
Southern State’s Auto Glass Law Moves Forward
A Louisiana bill regulating auto glass repair and replacement business and insurance practices is poised to move to the next step of the legislative process, but there’s still time to contact State Representatives. HB929, also known as the Louisiana Motor Vehicle … Continue reading
BMW’s Windshield Display Shakes up Dashboards
BMW is rolling out its new Panoramic Vision system, a pillar-to-pillar windshield projection that replaces traditional dashboards and will be widely adopted across BMW’s lineup. Read more here.
Dennis J. Singleton
Dennis Singleton, a windshield installer who “took pride in his craft,” passed away in Doerun, Georgia, recently. Read more here.
No Windshield Visibility Needed? NHTSA Proposes Exemptions for Automated Cars
Is a clear view through the windshield necessary for a self-driving car? Not according to the National Highway Traffic Safety Administration’s (NHTSA) proposed regulation updates. The federal organization’s push to update the Federal Motor Vehicle Safety Standard (FMVSS) to account … Continue reading
Industry Acquisition Set To Make Pilkington Parent Company Private
Nippon Sheet Glass (NSG), the 106-year-old Japanese company that acquired Pilkington in 2006, announced an agreement with funds managed by affiliates of Apollo (Apollo Funds) and its subsidiaries (collectively, Apollo) to implement a set of fundamental measures through capital restructuring aimed … Continue reading
Activist Investor Pushes Driven Brands to Explore a Sale
An activist investor is pushing automotive service provider Driven Brands to explore a sale or breakup. Read more here.
GM Draws a Hard Line on OE Glass
General Motors’ (GM) updated windshield replacement position statement doubles down on the company’s original equipment (OE) glass stipulation. This time, its reasons involve more than recalibration alone. GM, which operates Chevrolet, Buick and Cadillac, issued a new collision repair position … Continue reading
Automakers Issue Recalls for Too-Dark Tint, Moonroof Issues
Ferrari and Ford have both issued voluntary recalls for separate problems, according to the National Highway Traffic and Safety Administration (NHTSA). Ferrari North America Inc. is recalling certain 2025-2026 12Cilindri vehicles. The rear and side windows have less than 70% … Continue reading
Living in One of These 5 States Could Put You on a Crash Course With Higher Car Insurance Premiums
There’s some good news for many U.S. drivers. According to the National Highway Traffic Safety Administration (NHTSA), traffic deaths dropped in the first half of 2025, falling more than 8% compared to the same period the previous year. That doesn’t … Continue reading
Inspection Failure Caused by ‘Tiny’ Windscreen Mistake
A social media post has ignited debate amongst United Kingdom drivers after one claimed their vehicle failed its inspection due to a “tiny sticker” on the windscreen, despite it being concealed behind the rearview mirror and “scarcely noticeable.” Read more … Continue reading
Auto Glass Factory Ablaze for More than 13 Hours
A Fuyao Glass America plant in Ohio has been burning since yesterday evening, according to media reports. The roof of the Fuyao Glass America facility in Moraine, Ohio, first caught fire at 8:30 p.m. on March 22, according to the … Continue reading
Judge Allows Lawsuit Against Safelite to Continue
A judge recently blocked Safelite’s bid to dismiss a lawsuit over alleged retaliation for sexual harassment complaints. How it Started Former employee Brittany Williams filed suit against Safelite Group on July 9, 2024. Williams worked for Safelite for 10 years, … Continue reading
NCOIL Encourages State Laws on AI
The National Council of Insurance Legislators (NCOIL) has issued a statement recommending that states consider regulating the use of artificial intelligence (AI) in insurance. It also warns state legislators that the federal government may soon strip them of that authority. … Continue reading
Driver Survives After Falling Oak Tree Smashes Truck’s Windshield
A driver survived after a large oak tree toppled over and smashed his truck’s windshield, according to a local sheriff’s office. Read more here.
Windshield Deep and Still Running
One UK resident’s determination to drive through floodwaters highlights the strength of a properly sealed windshield. Read more here.
Driven Brands Update: Indenture Amendments, Beneficial Ownership Changes and a Lawsuit
Driven Brands Holdings Inc.’s (DBHI) announcement that it would have to restate several financial reports from the last three years sparked a flurry of activity among investors and at the company itself. DBHI owns and operates Take 5 Oil Change, … Continue reading
Auto One Announces New Location
Auto One Glass & Accessories has opened its newest location – in Plymouth, Michigan. In addition to auto glass repair, Auto One Plymouth will offer a range of “bolt-on” accessories, such as tonneau covers, nerf bars and trailer hitches. “With … Continue reading
Milwaukee Block Turns into DIY Auto Glass Shop After Overnight Car Break-Ins
For one street in Milwaukee, Saturday morning sounded like an auto glass shop. Neighbors were out with brooms, trash bags and rolls of tape the morning of March 14, sweeping up shattered glass and sealing busted car windows with plastic … Continue reading
1 Year After Rock Smashed her Windshield, Texas Resident Says Overpass Still Needs Improvements
Even one year later, Violeta Medlin said she can still hear the sound of a rock smashing her front windshield. She sat down with her local news outlet to explain her frustration that the overpass that caused the damage still … Continue reading
D’Ieteren ‘Very Happy’ with Belron Share, Executives Deny Plans to Sell
Despite recent media reports, D’Ieteren Group is not planning to divest its stake in Belron. Executives of the Belgium-based group announced the news to investors during a recent financial call. “We’re very happy to be the majority shareholder of Belron,” … Continue reading
Driven Claims Announces Partnership with New England Insurance Provider
The third-party glass claims administrator Driven Claims has announced a strategic partnership with Vermont Mutual Insurance Group, effective March 12. Under this new agreement, Driven Claims will manage all of Vermont Mutual’s auto glass claims. “We are excited to partner … Continue reading
Hail Shatters Weather Storm Trackers’ Windshield
Massive hail hammered weather storm tracker Corey Gerkin’s windshield as he tracked severe storms in Illinois. The hail shattered his windshield ahead of the formation of a tornado near Kankakee, Illinois. Read more here.
One State’s Auto Glass Bill Clears Legislature
A Virginia bill regulating auto glass repair and replacement business practices has passed both state chambers and is almost ready for the governor’s desk. Delegate Karen Carnegie introduced HB 312 on Jan.14. While it generally followed the model language set … Continue reading
Ford Recalls 600,000 Vehicles over Wiper Issues
Ford has issued a voluntary recall over faulty windshield wipers, according to the National Highway Traffic and Safety Administration (NHTSA). The recall affects five models. Ford submitted a recall report to the NHTSA on March 3. The report says the … Continue reading
Driver Reports Vehicle Damage from Falling Rocks
An Atlanta driver reports that rocks are falling from a local bridge onto the traffic below. One of these rocks shattered his windshield. Read more here.
What the 6 Levels of Automation Actually Mean, and How Close Today’s Vehicles Are To True Self-Driving Capability
For decades, the idea of self-driving cars has appeared in science fiction and technology forecasts. In practice, turning that concept into a safe and reliable product has proven complex. Read more here.
Not So Simple: The Real Rules Behind “Zero-Deductible” States
Insurance policies with zero deductible for auto glass can be confusing for consumers and glass shop owners/managers alike. A quick internet query returns eight “zero-deductible” states, including Arizona, Connecticut, Florida, Kentucky, Massachusetts, Minnesota, New York and South Carolina, but the … Continue reading
D’Ieteren May Soon Offer Belron IPO
Bloomberg reports that the D’Ieteren Group has appointed an independent financial services group to “explore strategic options” for its majority share of Belron, including a possible initial public offering (IPO). The publication cites “people familiar with the matter” as saying … Continue reading
Dallas Company Celebrates 26th Anniversary
Faith Auto Glass, a family-owned automotive glass repair shop serving the Dallas area since 2000, marks its 26th year of operations. The milestone reflects more than two decades of providing specialized automotive glass services to Dallas residents and businesses. Read … Continue reading
Goodbye Mardi Gras, Hello Potential Auto Glass Law
Another state bill regulating auto glass repair, replacement, recalibration and insurance practices is in the works, this time in Louisiana. It is the fourth state to introduce such a bill in 2026. State Representative Gabe Firment prefiled the bill, called … Continue reading
Mygrant Glass Joins Auto Glass Week™ 2026 as Titanium Sponsor
Auto Glass Week™ 2026 welcomes a new Titanium Sponsor that will be traveling to San Antonio, August 27-29, 2026. Attendees can explore Mygrant Glass’s innovative products and services firsthand on the Auto Glass Week™ exhibition floor. Mygrant Glass is one … Continue reading
Land Rover Announces Recall Over Sunroof Parts
Jaguar Land Rover North America has issued a voluntary recall over sunroof parts on certain 2023-2026 Range Rover Sport and Range Rover vehicles. According to Jaguar Land Rover’s report to the National Highway Traffic Safety Administration (NHTSA), the panoramic sunroof … Continue reading
State Farm Announces $5 Billion Dividend; $100 Average Refund Coming to Car Insurance Customers
State Farm announced a historic $5 billion dividend for its car insurance members on Feb. 26, the largest in the mutual insurance company’s 103-year history. Read more here.
Federal ADAS Bill Advances in House
A federal bill that would define the limits of proper Advanced Driver Assistance Systems (ADAS) sensor alignment is one step closer to becoming law. The House of Representatives subcommittee on commerce, manufacturing and trade forwarded the “ADAS Functionality and Integrity … Continue reading
“I’ve Never Seen Anything Like It”: Northeast Shops Hard at Work after Blizzard
The United States’ most famous groundhog, Punxsutawney Phil, spotted his shadow after emerging from his burrow on Feb. 2. According to more than 100 years of tradition and superstition, that means six more weeks of winter. We’re halfway through Punxsutawney … Continue reading
Campfield’s Fish Tale Meets a Sad Ending
A 30-foot dead whale washed ashore in Newport Beach on Feb. 18. Local reporters spoke to onlookers, including Ultra Bond owner Rich Campfield, about the grisly scene. Watch the video here and read the story here.
Driven Brands Stock Sinks After Company Flags Major Accounting Errors
Stock prices for Driven Brands Holdings Inc. (DBHI) dropped substantially Feb. 25 after the company reported to the Securities and Exchange Commission (SEC) that investors should not rely on certain previously issued financial statements. DBHI also postponed the publication of … Continue reading
Tariff Ruling Offers Little Immediate Relief for Industry
Though the Supreme Court has struck down the White House’s tariffs implemented by executive order, auto glass companies may not see financial pressure lift anytime soon. Distributors and others who import auto glass will likely have to wait out litigation … Continue reading
Driven Claims Announces Network Operations Manager
Driven Claims has announced the promotion of Kiley Eldreth to manager, network operations. Eldreth joined Driven Claims’ parent company, Driven Brands, in 2023 and has been instrumental in the third-party administrator’s development and growth. Driven Claims officials explain that the … Continue reading
Stellantis Is in a Crisis of Its Own Making
The parent company of Jeep and Dodge just took a $26.5 billion hit on its electric vehicle investment, but “The Verge” reports its problems run much deeper than that. Read more here.
“I Couldn’t Let Go”: How One Repair Shop Owner Fell in Love with the Industry
Editor’s note: In honor of Black History Month, glassBYTEs/AGRR spotlights those whose journeys reflect both the challenges and the triumphs that shape true success. If you would like to nominate someone for coverage, email abowman@glass.com. Keyonna Collins had no firm … Continue reading
Auto Glass Week™ to Offer up Eight Certifications
Attendees at Auto Glass Week™ 2026 can return home with more than just amazing knowledge, great new products, and winners’ trophies. They can return home with up to eight industry certifications. It’s the largest amount of auto glass certifications offered … Continue reading
National Auto Glass Company Expands in Northwest
The repair and replacement provider Auto Glass Now (AGN) has announced its expansion into the Seattle metropolitan area. According to company officials, the Seattle launch will focus on speed, convenience and quality as key priorities for both policyholders and insurance … Continue reading
Cause of Auto Glass Shop Fire Determined
A fire department in Spokane, Washington, determined that the cause of the Feb. 15 fire at Glass Co. was “related to the charging of lithium-ion batteries on the premises” and not intentional. Read more here.
U.S. Auto Insurance Policy Shopping and New Business Growth Continued to Break Records in Q4
Shopping for U.S. auto insurance remained in high gear through the fourth quarter of 2025, according to the latest U.S. Insurance Demand Meter from LexisNexis Risk Solutions. Read more here.
The Big Game Makes Bigger Job Rush for Local Auto Glass Shops
Thousands of fans flocked to Levi’s Stadium in Santa Clara, California, on Feb. 8 for Super Bowl LX. While the Seattle Seahawks clinched a 29-13 victory over the New England Patriots, fans’ cars took a different kind of beating that … Continue reading
Bill Regulating ADAS Moves Forward
A House of Representatives subcommittee has advanced the “ADAS Functionality and Integrity Act.” Representative Diana Harshbarger (R, Tennessee) introduced the bipartisan bill in early December 2025. If enacted, the bill would require the National Highway Traffic Safety Administration (NHTSA) to work … Continue reading
Valentine’s Day and Windshield Replacement
Valentine’s Day is meant for happy couples to celebrate their love, but one auto glass shop owner tells his local news station that he gets more business around the holiday from those who aren’t so happy. Read more here.
Ice from a Semi-Trailer Shatters Van Windshield on Rural Road
Those who are running late in the wintertime might just brush snow and ice off the windshield and let the rest fall off as they drive. Not only is that illegal, but it’s also a safety issue, and a Midwestern … Continue reading
One Southern State Moves to Ban Insurance Steering in Auto Repairs
A group of Georgia state legislators recently introduced a bill to curb steering practices and require insurers to allow automotive repair facilities to follow original equipment manufacturer (OEM) guidelines. Legislators Lehman Franklin, Tyler Paul Smith, Ron Stephens, Mike Cheokas, Matthew … Continue reading
“The Chinese Factory That Opened in the US and Clobbered Its Rivals”
The Wall Street Journal published an analysis of the controversy surrounding the Fuyao Glass America factory in Moraine, Ohio, and its apparent rivalry with a nearby Vitro plant. Read more here.
The ADAS Money Machine: What Automakers Are Missing
While ADAS represents a significant source of profit for automotive OEMs, companies capture only a fraction of this value due to limited adoption, according to a recent survey. Read more here.
Additional Safety Nets Coming to Golf Course After Errant Golf Balls Hit Multiple Vehicles
After multiple reports of golf balls striking vehicles at a Houston golf course, the course could soon add new safety measures. Read more here.
Tornado Damage Dispute Ends with Multi-Million Win for Auto Glass Maker
A U.S. auto glass manufacturer will receive $14.4 million from its property insurer after winning an alleged breach-of-contract lawsuit. U.S. District Judge Waverly Crenshaw Jr. of the Tennessee Middle District Court ruled in Carlex Glass America’s favor on Jan. 29 … Continue reading
NHTSA Opens Investigation After Waymo Self-Driving Vehicle Strikes Child in Santa Monica
The National Highway Traffic Safety Administration (NHTSA) has opened an investigation after a Waymo self-driving vehicle struck a child near an elementary school in Santa Monica, California last week, resulting in minor injuries. The investigation follows a voluntary report submitted … Continue reading
A New $7 Million Bet Signals Confidence in This Auto Services Stock Up 17% From Its November IPO Price
On January 16, Louisbourg Investments disclosed a new position in Boyd Group Services during the fourth quarter, acquiring 46,456 shares in an estimated $7.27 million trade based on quarterly average pricing. Read more here.
Legislators Modify Proposed Law in Virginia
Changes to an auto glass bill recently introduced in Virginia will alter its nature. Virginia HB 312 was pre-filed on Jan. 9 and then officially introduced on Jan. 14, backed by Delegate Karen Carnegie (D). The bill would add provisions … Continue reading
Auto Glass Industry Heads to Aloha State
The Auto Glass Safety Council’s (AGSC) spring in-person committee meetings are about to begin in Honolulu. The committees, including the new Hispanic Outreach Committee, the Insurance Committee and the Manufacturers Committee, will meet at the Alohilani Resort on Feb. 3 … Continue reading
Small Recall Over Windshield Adhesion Issues
Ford has issued a voluntary recall of several vehicles due to inadequate windshield bonding. According to the automaker’s report to the National Highway Traffic Safety Administration (NHTSA), a urethane application station at Ford’s Chicago plant broke on Oct. 27. Though … Continue reading
Austin Windshields Expands Same-Day Car Window Repair Services
Austin Windshields, a mobile auto glass repair and replacement company serving the greater Austin, Texas, area, has expanded its same-day service capabilities to address increasing demand for immediate windshield and auto glass repairs throughout the region. Read more here.
Insurer Settles Unpaid Labor Claims
A major insurance provider recently settled two class-action lawsuits over allegedly unpaid overtime. GEICO and the plaintiffs, six call center workers, settled for approximately $900,000 in late January after several years of litigation. The plaintiffs alleged GEICO didn’t pay them … Continue reading
Safelite Premieres New Video Ad
Several in the industry spotted a new commercial from Safelite AutoGlass while watching television. The video advertisement features the song “Any Way You Want It,” released by the band Journey in 1980. Watch the video here.
Rising Recalibrations, Tariffs and Labor Shifts Shaped 2025, Data Company Says
Repair and replacement companies that also offer recalibration can expect demand for that service to continue to grow in volume and complexity soon, according to data analysis by CCC Intelligent Solutions. The data and intelligence company recently released its 2025 … Continue reading
PGW to Open New West Coast Location
PGW Auto Glass will soon open a new location in California. The distributor will have a soft opening for its new Fresno, California, location on Feb. 2, according to PGW west territory director Russ Harvey. The grand opening date has … Continue reading
Minnesota Automotive Education Scholarships Up for Grabs
The Alliance of Automotive Service Providers of Minnesota (AASPMN) will be awarding up to $20,000 in scholarships to select students enrolled in post-secondary auto service or collision repair programs. Scholarship awards will range from $500 to $2,000 per student and … Continue reading
Sheriff’s Deputy Injured After Ice Crashes Through Windshield
A deputy in Anne Arundel County, Maryland, was injured when ice fell off another vehicle and crashed through his windshield on Jan. 28. Read more here.
Snowed In: How the Big Storm Affected Glass Shops
A snowstorm this past weekend left about 185 million people in the United States under winter weather alerts, according to NBC reports. As much of the country digs itself out, keeps itself warm and hits “pause” on work, auto glass … Continue reading
US Safety Board Opens Probe Into Waymo Robotaxis Passing Stopped School Buses
The U.S. National Transportation Safety Board said on Jan. 23 that it is opening an investigation into self-driving car company Waymo after its robotaxis illegally passed stopped school buses in Austin, Texas, at least 19 times since the start of … Continue reading
Nissan Has Explosive Problem, Lawsuit Claims
The rear windshields on certain Nissan Rogues are prone to randomly shattering, a recently filed lawsuit alleges. New York residents Nicole Delucia-Roitman and Darren Chang filed the proposed class action suit on Jan. 6. The suit alleges that the backlites … Continue reading
Congress Targeting Fuyao at Behest of Mexican Competitor, Local Chamber Says
The U.S. House and Senate have sent the White House a package of government funding bills that include a call for the Trump administration to detail investigative steps involving labor practices by Chinese automotive glass producers operating in the United … Continue reading
Belron Reprices Its Outstanding Term Loans
The D’Ieteren Group announced Jan. 16 that Belron has successfully repriced its United States currency and Euro-denominated Term Loans B (TLB), both maturing in October 2031. According to D’Ieteren Group officials, this repricing reflects supportive capital market conditions and Belron’s … Continue reading
Fix Network Announces Global Partnership with TGR Haas F1 Team
Fix Network today announced a new multiyear partnership with the TGR Haas F1 Team ahead of the 2026 FIA Formula 1 World Championship season. Fix Network operates the NOVUS Glass and Speedy Glass USA brands. Fix Network branding will appear … Continue reading
North Texas Officer’s Life Saved by Bullet-Resistant Glass
The Fort Worth, Texas, police officer involved in a shootout last year said bullet-resistant glass in his vehicle is one of the main reasons he is still alive. Read more here.
Will Belron Soon List Multi-Billion IPO?
Belron may soon debut an approximately $27.8 billion stock market listing, according to reports from Reuters and the Financial Times. “People familiar with the situation” tell the Financial Times that Belron executives began early-stage talks with bankers this week. The sources say a listing is … Continue reading
The Bills Keep Coming: State Auto Glass Legislation Wave Continues
New legislative sessions are underway in almost every state. This year’s sessions are bringing a number of proposed laws that would affect the glass industry. New bills regulating automotive glass repair and replacement and insurance practices are on the rise. … Continue reading
ADAS/Diagnostics Company Names New CEO
AirPro Diagnostics has announced the appointment of Driaan Du Toit as chief executive officer. Du Toit is a multinational technology executive with over 20 years of leadership experience in the automotive repair, fleet and insurance industries. He has served in … Continue reading
Sponsored: IMMEDIATE OPENING for Experienced Auto Glass Technician
Impex Auto Glass is hiring immediately for a high-volume, well-established service area covering New Hanover County & Brunswick County, North Carolina. We are seeking a production-ready auto glass technician who can step in and perform from day one. 🔧 What … Continue reading
Custom Glass Manufacturer Keeps It Local for the Australian Bus and Coach Industry
It’s been a little over four decades since Ron Hodgson and his family established Custom Auto Glass. Back in the ‘80s, the business was founded to service all types of vehicle windscreen replacements as well as side and rear glass … Continue reading
Nineteen States Set for Auto Insurance Increases
Mixed rate movement is expected across the US auto insurance market in early 2026, with premiums projected to rise in 19 states and decline in 13 during the first two quarters of the year. Read more here.
Tesla Will Only Offer Subscriptions for Full Self-Driving (Supervised) Going Forward
Tesla is removing the option to pay a one-time fee for its Full Self-Driving (Supervised) driver assistance software, CEO Elon Musk announced Jan. 14. Going forward, the only way to access the feature will be through a monthly subscription. Read more here.
OEM or Aftermarket? New State Bill Would Force Clearer Consumer Options
A Midwestern state recently introduced an “Auto Insurance Transparency Act” designed to ensure customers have the chance to choose original equipment manufacturer (OEM) parts instead of aftermarket parts. State representative Mark Johnson introduced the bill to the Ohio House of … Continue reading
Boyd Group Completes Acquisition of Joe Hudson’s Collision Center
Boyd Group Services Inc. announced Jan. 9 that it had officially closed the acquisition of Joe Hudson’s Collision Center. The Boyd Group also operates Glass America and Gerber Collision & Glass. Boyd Group previously announced the definitive acquisition agreement on … Continue reading
Former Safelite Executive Joins Agero’s Board of Advisors
Agero, a digital driver assistance services and software company, has appointed former Safelite president and CEO Tom Feeney to its board of advisors. Feeney will use his three-plus decades of experience at the national glass provider to guide Agero’s executive … Continue reading
Ford’s Simple Vision for Smart Tech: Make It for Everyone
Ford’s chief EV, digital and design officer Doug Field explains Ford’s vision for automotive smart technology. Read more here.
Tesla Loses Title as World’s Biggest Electric Vehicle Maker
Tesla lost its crown as the world’s bestselling electric vehicle maker on Jan. 2 as political concerns, expiring U.S. tax breaks for buyers and stiff overseas competition pushed sales down for a second year in a row. Read more here.
Boyd Group Services Inc. Announces Regulatory Approval of the Joe Hudson’s Collision Center Acquisition
Boyd Group Services Inc. today announced an update on the acquisition of Joe Hudson’s Collision Center. Read more here.
Where’s the Limit? Federal Bill Aims for Clear ADAS Rules
By now, much of the auto glass industry knows that if an Advanced Driver Assistance Systems (ADAS) sensor is misaligned by the even the smallest amount, it can affect the whole system’s functions. A newly introduced federal bill would define … Continue reading
But Wait, There’s More: States Roll Out More Auto Glass Bills
The year 2026 has begun with a flurry of legislation. A New York bill proposes adding even more rules to its already extensive auto glass law, enacted in December 2025. Two other states are considering bills that regulate auto glass … Continue reading
Governor Says “No” to Maine Right to Repair Amendment
Maine Governor Janet Mills recently vetoed an amendment to Maine’s Right to Repair Law at the request of “hundreds of independent [automotive] repair shops.” In her veto statement issued Jan. 7, Mills said that the amendment was biased toward automakers’ … Continue reading
Sponsored: Auto Glass Academy Expands Training Offerings with New Specialized Courses in ADAS Calibration and Glass Repair
Auto Glass Academy, the leading provider of professional auto glass training since 1992, is excited to announce the launch of two new specialized courses: Calibration Core Essentials and Glass Repair Core Essentials. These innovative programs are designed to equip technicians with … Continue reading
Highline Warren Acquires Sprayway, a Provider in Glass and Surface Care
Highline Warren has announced it has acquired the Sprayway brand from PLZ Corp. Read more here.
By the Numbers: State of Auto Insurance in 2026
Auto insurance in 2026 is projected to increase, on average, by less than 1%, which is the smallest year-over-year increase since 2022. Depending on the state, rates may increase by over 10% or drop by about 6%. Read more here.
One Man Thought He Would Owe Hundreds for a Cracked Rental Car Windshield—Until He Learned About His Credit Card’s Coverage
A staff editor at Forbes writes about how his father’s experience with a cracked windshield helped him learn about his credit card features. Read more here.
New State Auto Glass Law One of the Country’s Strictest
A newly enacted state law in New York includes some of the most restrictive auto glass requirements so far. Not only does it require that a claim number be in place before officially taking on a repair or replacement job, … Continue reading
NHTSA Evaluates Probe into Some Tesla Door Handles
The National Highway Traffic Safety Administration (NHTSA) may conduct a closer examination of the door handle mechanisms in certain Tesla vehicles after a consumer claimed he was trapped inside his car. The NHTSA’s Office of Defect Investigation filed a document … Continue reading
Flex Lanes Triggering Lane-Assist Alarms in High-Tech Vehicles
New “flex lanes” in Phoenix, Arizona, are triggering vehicles’ Advanced Driver Assistance Systems (ADAS). Read more here.
Chinese Automaker Has a Team of Over 5,000 People for ADAS Development, Plans To Invest 14.3 Billion
BYD has assembled a team of over 5,000 people to focus on the development of advanced driving assistance technology and will invest over 100 billion yuan (approximately $14.3 billion) in future intelligent driving technologies. Read more here.
Michigan Company Wins Local Best New Business Award
Auto One Glass & Accessories, an auto glass repair and automotive aftermarket franchise based in Brighton, Michigan, won the Oxford Leaders’ Annual Readers Choice Awards. Customers in the Oxford and Lake Orion, Michigan, area voted Auto One – Oxford as … Continue reading
Ford Issues Recall for Headlights
Ford Motor Company (Ford) has issued a voluntary recall for certain 2025-2026 Mustang Mach-E vehicles. The Light Driver Control Module B (LDCMB) on approximately 45,047 of these vehicles may fail, preventing the turn signals, daytime running lights, low beam and … Continue reading
Help Needed! Christmas Day Fire Destroys Auto Glass Couple’s Home
“Everything is gone,” says Melissa Martin of her and her husband’s Florida home after a fire on Christmas Day destroyed the building and all their possessions. Melissa and Jason Martin own Wisefly Auto Glass in Chipley, Florida. Jason Martin is … Continue reading
‘I Want to Make an Impact’: Local Shop President Takes on City Leadership Role
Community engagement can be critical for any local business, including auto glass companies. One California business leader took this principle so seriously that he became his town’s mayor pro tempore. Jimmy Saldana is the president and co-owner of Showcase Auto … Continue reading
‘Just Another Day’: Waymo Caught Driving Wrong Way on I-35 Frontage Road
An Austin, Texas, resident’s morning commute took an interesting turn on Monday, December 15, as they came face to face with a Waymo — on a one-way road. Read more here.
California Department of Motor Vehicles (DMV) Finds Tesla Violated California State Law
The California DMV finds Tesla Motors in violation of state law for misleadingly using the terms “autopilot” and “Full Self-Driving Capability” in the marketing of their electric vehicles and provides an opportunity for Tesla to address issues prior to an … Continue reading
Wood Crashes Through Car Windshield, Passengers Escape Injury
Idaho authorities said a piece of wood smashed through a car windshield, narrowly missing the passengers. Read more here.
Peter Brown Says He’s “Staying Positive” During Cancer Treatment
Peter Brown’s recent biopsy revealed cancer, but he reassures all concerned industry members that his prognosis is good. The Auto Glass Safety Council vice president and president of Tiny & Sons Auto Glass in Pembroke, Massachusetts, learned he had a … Continue reading
Your Car Might Be Legal — But These 5 Things Still Get Attention
A cracked windshield is among the most frequent reasons why California drivers are pulled over. Read more here.
Teen’s Windshield Shattered by Object Thrown from Passing Car
A Herriman, Utah, father raised concerns about reckless behavior on local roads after his teenage daughter’s windshield was shattered by an object thrown from another vehicle during her first solo nighttime drive. Read more here.
Wide-Ranging Auto Glass Bill Proposed in Western State
A bill with some of the strongest regulations for auto glass repair and replacement companies in the country was introduced recently in the state of Washington. Recalibration Notification The bill would require auto glass repair and replacement shops to inform … Continue reading
Chrysler Recalls Certain Luxury Cars over Headlight Issues
Chrysler has issued a voluntary recall for possible headlight failure, according to the National Highway Traffic Safety Administration (NHTSA). Certain 2024 Alfa Romeo Giulia vehicles may have a misrouted wiring harness, which can cause the headlights to fail. According to … Continue reading
Car Windshield Removed So Driver Could Escape After Crash
The windshield of a vehicle had to be removed after a crash in Marion County, West Virginia, left one person trapped inside the car. Read more here.
5 Auto Insurance Discounts That Are Expiring For Many Drivers In January
January is usually associated with gym memberships and diet plans, but it is also a critical month for consumers’ wallets in ways they might not expect. Auto insurance policies often renew at the start of the year or on a … Continue reading
Glass, United: Industry Veteran Buys Business to Serve Several Sectors
Auto glass typically takes up its own corner of the glass world. Setting a windshield is very different from glazing a skyscraper or installing windows. Still, there’s value in collaboration. One industry veteran plans to bridge those gaps with his … Continue reading
Missouri Glass Shop Announces Opening of 3rd Location
A-2-Z Glass Mobile Service is proud to announce the opening of its third location in Cassville, Missouri. The expansion marks a significant milestone for the company, founded and owned by Bruce Heman, a Sarcoxie native and longtime resident of Aurora. … Continue reading
What the Proposed Fuel Economy Changes Mean for Automakers and Consumers
The White House announced the latest National Highway Traffic Safety Administration (NHTSA) proposed rules for fuel-economy regulations on Dec. 3, 2025. The rules are presented as an opportunity to improve vehicle affordability, and, by extension, potentially improve safety through more … Continue reading
‘We’re Lucky’: Woman Survives After Family Says 2-Foot Chunk of Concrete Fell on Her Windshield
A 53-year-old woman in Chicago is recovering after she was injured by a 2-foot-long chunk of concrete that fell onto her windshield from an overpass. Read more here.
‘Count Me In’: NAGS Innovator and Original AGRSS Member Retires
As the Automotive Glass Replacement Safety Standard™ (AGRSS) 25th anniversary year draws to a close, one of its first committee members is saying farewell to the auto glass industry. Bud Oliver announced at the Sept. 8, 2025, AGRSS Standards Committee … Continue reading
Texas Auto Glass Shop Launches Holiday Giveaway to Help a Community Member in Need
Bill’s Auto Glass in Amarillo, Texas, has announced a community-focused Holiday Windshield Giveaway aimed at providing relief and support to a community member experiencing hardship during the Holiday season. Read more here.
Aisin Spending $11M on Ontario Plant to Build Panoramic Sunroofs for Lexus
The Canadian arm of parts supplier Aisin plans to spend $11 million over the next year to localize production of panoramic sunroofs for the Lexus NX. Read more here.
Driver Dead After Deer Crashes Into Windshield in Indiana
A person has died after an airborne deer hit the windshield of a pickup truck Sunday night in Franklin County, Indiana, according to deputies. Read more here.
State Farm Once Saw TPA-Retailer Connection as a Dealbreaker
According to State Farm’s former out-tasking agreement with LYNX Services, the insurer would have been able to terminate its relationship with LYNX if the third-party administrator (TPA) owned or operated an auto glass retail company. “If LYNX starts up, acquires … Continue reading
Allstate Launches ADAS Calibration Program with Opus IVS
Allstate is rolling out a new advanced driver assistance systems calibration initiative for its Good Hands Repair Network, according to an internal bulletin. Read more here.
Police Warn Truckers After Spotting Those Green “Angry Eyes” Again
Wisconsin and California are both cracking down on truck windshield lighting modifications that could impair visibility. Read more here.
Holiday Grinches Are Smashing Windows and Stealing From Your Neighbors
A column warns communities in Northeast Ohio about car break-ins that occur around the Holidays. Read more here.
Montana Policy Empowers Shops to Stand Up for Consumers
Handling insurance short-payments can be a difficult job for shop owners. It often involves seemingly endless back-and-forth communication with an insurer that may or may not result in full payment. Auto glass shops in Montana have a more straightforward option. … Continue reading
Mr. Auto Glass Awarded Gold as Tampa’s Best Auto Glass Company for 2025
Mr. Auto Glass has received gold as Tampa’s Best Auto Glass Company for 2025, a distinction presented by TampasBest.com and determined directly by Tampa Bay residents. This recognition highlights the company’s strong reputation for professional service, convenient mobile appointments and … Continue reading
Speedy Glass USA Supports Alaska-based Program to Bring Holiday Cheer to Local Children
Speedy Glass USA is proud to support the Anchorage Home Builders Association (AHBA) Shoebox Program. This annual initiative has helped create a “Secret Santa” experience for more than 1,600 local children each year for the past 23 years. This is … Continue reading
Tesla Hikes Model 3/Y Windshield Protection Plan Prices
Tesla is notifying U.S. owners that the price of its Windshield Protection Plan for the Model 3 and Model Y is increasing next year. Read more here.
AGSC Starts New Member Education Initiative
The Auto Glass Safety Council (AGSC) has several upcoming opportunities for those in the auto glass repair, replacement and recalibration industry to better their businesses and prepare for the future. Member Education AGSC is holding a new member webinar on … Continue reading
Driven Brands Changes: AGN Gets Own Segment, Other Brand Gets New Owner
According to a recent statement from Driven Brands, the company is giving Auto Glass Now (AGN) its own financial segment and selling its international car wash brand. Charlotte, North Carolina-based Driven Brands announced the changes on Dec. 2. Starting in … Continue reading
Euro NCAP to Get Tough on ‘Annoying’ ADAS Tech for 2026 Ratings
The European New Car Assessment Programme is overhauling its testing and scoring procedures to clamp down on “annoying” driver assistance systems and to ensure crash-prevention systems are designed for real-world environments. Read more here.
‘It Made Me Feel Like a Sucker’: Long-Running Lawsuits Accuse State Farm of Billion-Dollar Hail Scheme
On Oct. 4, 2023, a vicious hail storm battered the Broken Arrow home of Billy and Lacy Hursh. Billy Hursh, 39, a Tulsa police lieutenant and leader of the SWAT negotiator team, was able to spot gouges to the shingles … Continue reading
Double Bubble Trouble? Two Recalls from One Manufacturer
Two voluntary recalls have been issued due to air bubbles in some windshields manufactured for Nissan and Ford Motor Company. Nissan issued a voluntary recall for certain 2025 Nissan Sentra vehicles on Nov. 20. According to its report to the … Continue reading
State Law Addresses Rear Visibility
Recently enacted state legislation regulates signage on public vehicles to ensure it doesn’t interfere with rear window visibility. Pennsylvania Governor Josh Shapiro signed the legislation on Nov. 12. The act predominantly covers taxes and tax provisions and addresses related items … Continue reading
Even With ADAS Tech, Some Crash Scenarios Remain a Problem, New Report Says
Modern vehicle technology, sophisticated driver assistance systems, and improved infrastructure have all contributed to road safety progress in recent years, yet certain types of crashes continue to persist. Collisions with trees, pedestrians, cyclists and others on two-wheels and rear-enders involving … Continue reading
David Edward LaPoint
David Edward “Ed” LaPoint of Ottumwa, Iowa, passed away at 63 on November 26 at the Ottumwa Regional Health Center. LaPoint was the founder of Auto Glass Express Inc. in the Kansas City area. Read more here.
Will Thanksgiving Road Trips Create More Work?
AAA predicts that at least 73 million people in the United States will hit the road this week, traveling at least 50 miles to be with loved ones for the Thanksgiving holiday. Depending on the region and the weather, the … Continue reading
Carlex Glass America to Expand Manufacturing Presence in Tennessee
Tennessee state officials and Carlex Glass America executives recently announced the company will expand its advanced manufacturing operations in Nashville. The more than $55 million project will create 143 high-skill jobs and equip the Davidson County, Tennessee, campus with next-generation … Continue reading
State Farm Seeks California Auto Rate Cut after Major Increase Last Year
State Farm Mutual Automobile Insurance Co. has requested approval to reduce average private passenger automobile insurance rates by 6.2% in California, citing a decline in physical damage losses. Read more here.
Numerous Vehicles Broken Into During Cleveland Church Service
Parishioners at Olivet Institutional Baptist Church in Cleveland, Ohio, received a rude surprise Sunday morning after returning to their vehicles following the service: they found them broken into. Read more here.
Labor Trafficking and the Chinese Communist Party: Federal Committee Seeks Answers from Glass Plant
An investigation into alleged labor exploitation connected with the Fuyao Glass America plant in Ohio has caught the attention of the House Appropriations Committee. Some committee members expressed concern about the situation in a report attached to the 2025-2026 Appropriations … Continue reading
Well-Wishes for Peter Brown
AGRR/glassBYTEs invites the auto glass community to keep Peter Brown in their thoughts and prayers as he heads into a procedure on a mass/tumor in his brain. Brown is the vice president of the Auto Glass Safety Council (AGSC) and … Continue reading
NHTSA Designs Female Dummy
The U.S. government announced major design changes it wants to implement to make the female version of the vehicle crash test dummy more lifelike, potentially replacing a model used for decades that is based almost entirely around the body of … Continue reading
UK Company Working with Specialists in Glass Recycling
United Kingdom-based Auto Windscreens has partnered with The Green Parts Specialists, a leading vehicle dismantling and recycling specialist in the UK, to tackle one of the automotive industry’s biggest recycling challenges – vehicle glass. The Green Parts Specialists will train … Continue reading
Study Finds Some Australian Drivers Are Apprehensive About ADAS Technology
An Australian study sheds light on how some motorists feel about using car safety features, with implications worldwide. The survey in question shows that a cohort from down under is unwilling to trust all of their car’s ADAS offerings. Read … Continue reading
“The Windshield of My Tesla Cybertruck Cracked for Seemingly No Reason”
Nothing is more frustrating to a new vehicle owner than a very expensive and difficult-to-replace windshield that suddenly fails for no apparent reason. That’s what Tesla Cybertruck owner JC claims happened to him. Read more here.
Distributor Supports Small Shops with Auto Glass Education
National, regional and even large single-location auto glass companies typically have extensive knowledge, training and resources at their fingertips. Owners and technicians at small, independent shops, however, often lack the time, money or connections it takes to stay up-to-date. One … Continue reading
U.S. Consumer Auto Shopping Stays Strong, Research Says
Shopping for auto insurance remained in high gear through the third quarter of 2025, according to the latest U.S. Insurance Demand Meter from LexisNexis Risk Solutions. The quarterly year-over-year shopping growth rate registered as “hot” at 6.4% for Q3, while new policy growth … Continue reading
Tesla Model 3 Owner Says His $2K Windshield Job Became a $6K Fight Over ‘Damage That Wasn’t There’
A Tesla Model 3 owner near Montreal took to social media to narrate a Smart Summon mishap he refused to actually describe, a routine windshield replacement that allegedly ballooned from roughly two thousand dollars to more than six and a … Continue reading
Tesla Obtains Permit to Operate Ride-Hail Service in Arizona
Tesla has obtained a permit to operate a ride-hailing service in Arizona, the state’s Department of Transportation said. Read more here.
Bald Eagle Drops Cat Through Windshield on NC Highway, Driver Says
The North Carolina Highway Patrol reported that a driver’s windshield was smashed in an almost unbelievable accident. Read more here.
‘It is Not Public Information’: LYNX Stands Firm on Data Privacy in Unsealed Testimony
Shops listed in LYNX’s METRYX registry don’t just enter into contracts with insurers, says Lisa Langford. They also sign agreements with LYNX. Langford, LYNX’s senior director of client experience, testified in a June 30 emergency hearing during the ongoing lawsuit … Continue reading
Sponsored: AquaClear, by NOVUS Plastic Polish
AquaClear by NOVUS Plastic Polish delivers fast, streak-free protection that repels water, dirt, and grime for clearer visibility and safer driving. Just clean, wipe, buff, and you’re done – no messy sprays or extra steps. It is versatile enough for … Continue reading
CollisionRight Reaches 125 Shops by Focusing on Longstanding Local Brands
CollisionRight, based in Ohio, recently reached the 125-store milestone with the acquisition of three new stores: Sonny’s Body Shop and Traverse Body and Paint in Traverse City, Michican; Dexter’s in Bradford, Pennsylvania; and Minton in Bloomington, Indiana. Read more here.
Speedy Glass USA Collecting Toys for Tots
Several Speedy Glass USA locations nationwide are participating in this year’s Toys for Tots campaign, supporting local Toys for Tots Chapters. Each participating location will serve as a drop-off site for new, unwrapped toy donations now through December 12, 2025, … Continue reading
Can You Get Pulled Over for Dark Tint in Arizona? Here’s What Law Allows
Arizona has specific window tint laws that you must be sure to follow or risk getting pulled over and getting a ticket. The laws include a windshield tint ban. Read more here.
Expert Explains Sunroof Repair Cost
As the vehicles we drive cost increasingly more, and the components become more advanced, it’s worth taking a look at how someone can end up with a seemingly innocuous repair that threatens to cost more than a car is worth. … Continue reading
Safelite Challenges “Trade Secrets” In Recently Unsealed Testimony
More than 50% of people calling third-party administrators (TPAs) with auto glass claims already have a preferred shop, according to Lisa Langford. Langford, the LYNX senior director of client experience, made the statement during cross-examination at the June 30 emergency … Continue reading
Testing Shows Automotive Glassbreakers Can’t Break Modern Automotive Glass
Window breakers are popular in the car escape tool market, but are they effective? Read more here.
Ernest Ashby
Ernest W. “Ernie” Ashby, 68, of Fort Ashby, West Virginia, passed away at his home on Friday, November 13. Ashby spent many years working in the auto glass industry. Read more here.
How to Change Your Own Windshield Wipers
International Check Your Wipers Day is observed annually on November 16 to remind drivers to check and replace their windshield wipers for optimal visibility. One Sacramento, California, automotive shop showed local news anchors how to change their windshield wipers. Read more … Continue reading
Boyd Group Building Glass Momentum
Brian Kaner, president and CEO of Boyd Group Services Inc., said during a recent investor call that he was “excited” about the company’s third-quarter financial results. The Boyd Group operates Glass America and a variety of other automotive related companies. … Continue reading
Is PGW in Play?
One Equity Partners has been holding management presentations with suitors over the past few weeks for the potential sale of automotive aftermarket company PGW Auto Glass, three sources familiar with the matter told the publication PE Hub. Read more here.
AGSC Launches Newest Member Benefit: Bi-Monthly Educational Webinars
The Auto Glass Safety Council (AGSC) is enhancing its educational resources with regular, member-exclusive webinars. Beginning in January 2026, AGSC will host regular webinars on timely, impactful topics that owners and managers can use to elevate their businesses. Webinar topics … Continue reading
China-Based Company Says Lidar ‘Rapidly Becoming’ Standard ADAS Feature
Hesai Technology, the Shanghai-headquartered maker of lidar units primarily used on cars built in China, has reported sales revenues of RMB 795 million ($112 million) for its latest financial quarter. Read more here.
Canadian Man Shocked at Sunroof Replacement Cost
A man from Newmarket, Canada, says he and his wife were shocked at how much it cost to replace the sunroof on their 2020 Toyota Camry. Read more here.
ADAS, Glass Take on Vegas
The Specialty Equipment Market Association (SEMA) Show and the Automotive Aftermarket Products Expo (AAPEX) welcomed more than 100,000 attendees from Nov. 4-7, including representatives from companies specializing in Advanced Driver Assistance Systems (ADAS) recalibration. AirPro Diagnostics exhibited at both SEMA … Continue reading
Semi-Truck Recall for ADAS Failure
Autocar LLC has recalled several of its semi-trucks for automatic emergency braking (AEB) issues. According to Autocar’s report to the National Highway Traffic Safety Administration (NHTSA), the AEB systems on some of its 2025-2026 Autocar ACX trucks could fail. The … Continue reading
FordDirect Announces Leadership Transition
FordDirect, a joint venture between Ford Motor Company and its dealers, has announced a leadership transition. Effective immediately, Dean Stoneley will conclude his assignment as chief executive officer at FordDirect to assume a new leadership position within Ford Motor Company … Continue reading
General Motors to Enter California Car Insurance Market
General Motors is preparing to launch its auto insurance program in California. The program is scheduled to take effect in March 2026 and represents GM’s latest move to expand beyond vehicle financing and into the insurance space. Read more here.
Glass Shards Fill Driver’s Eyes, Face After Stranger Throws Frozen Balloon at Windshield
A man spent hours in the hospital having glass removed from his eyes and face after a random driver threw a frozen water balloon through his windshield in Marysville, California. Read more here.
Unsealed LYNX v State Farm Testimony Addresses Industry Sentiment
Offering policyholders without any shop preference a shop other than Safelite is “inherent to LYNX’s business model,” according to testimony provided by Lisa Langford in the LYNX Services vs. State Farm lawsuit. The court recently released Langford’s testimony, with some … Continue reading
Firefighters Respond To Second Molten Glass Leak at Glass Plant
Firefighters recently responded to two molten glass leaks at a Fuyao glass plant in Macon County, Illinois. Read more here.
Mercedes Plans 100% LCD Windscreens and 8 Cameras by 2026
Screens keep swelling in new cars as designers chase theatre and tech. A bold move from Stuttgart now raises far bigger questions. Read more here.
AGN Parent Company Flags Q4 Uncertainty Amid Industry ‘Headwinds’
Auto Glass Now’s (AGN) parent company has its eyes on consumer “choppiness” across the collision repair industry going into the fourth quarter, officials told investors in a third-quarter financial call. Charlotte, North Carolina-based Driven Brands held its third quarter 2025 … Continue reading
Windshield Bubbles Prompt Recall
Ford Motor Company has recalled more than 50,000 vehicles for air bubbles in their windshields. According to Ford’s report to the National Highway Safety Administration, filed Oct. 24, the recall impacts 2025 and 2026 Lincoln Corsairs, Lincoln Aviators and Ford … Continue reading
Scientists Suspect Tesla Smashed by Meteor in a ‘World’s First’
Imagine you’re driving on a desert highway in the middle of nowhere in Australia. Suddenly, you hear a crash, see a blinding flash, and find your car filled with smoke. What’s your first reaction? You probably wouldn’t think, “Was I just … Continue reading
Direct Quality Glass Celebrates Raul Plascencia
Direct Quality Auto Glass’s award-winning owner-operator, Raul Plascencia, took home the gold in auto glass replacement at the 2025 Auto Glass Week™ competition in Reno, Nevada. Read more here.
Glass Monkey Celebrates Bradley Aydelott
Glass Monkey is proud to share that our owner, Bradley Aydelott, took home the gold medal in the 2025 Windshield Repair Competition in Reno, Nevada. Read more here.
It’s a “Duty”: LYNX’s Reason for Last-Minute Bid to Stop Switch
LYNX Services tried to delay State Farm Insurance’s move to Safelite Solutions less than two business days before the transition was set to take place. But why? According to recently unsealed testimony given by Lisa Langford, it was out of … Continue reading
Robbie Joe Hubbard
Robbie Joe Hubbard, 59, of Rockingham, passed away on Wednesday, Oct. 29. He had worked at Pilkington Glass in Laurinburg, North Carolina, since 2008. Read more here.
Oakland Artist Picks up Pieces From Car Break-Ins, Finds Success in Reusing Glass
An artist in Oakland, California, uses pieces of shattered auto glass to create art. Read more here
NSG Financial Report Addresses U.S. Tariff Costs, “Notably Weak” European Profits
Nippon Sheet Glass (NSG) chief financial officer Hiroshi Aiura explained that tariffs on imports to the United States have a “limited” impact on the company because “the glass business is fundamentally a local production for local consumption business,” and NSG … Continue reading
Loose Moonroof Parts Spark Recall
Ford has issued a voluntary recall due to potentially faulty moonroof parts on some of its trucks. The recall affects about 174,853 vehicles, including 2021-2022 Lincoln Navigators, 2022 Ford F-250, F-350 and F-450s, 2021-2022 Ford Expeditions and 2021-2023 Ford F-150s. … Continue reading
Halloween: A Night of Horrors for Some Drivers
Misguided Halloween celebrations may just lead to more business for auto glass shops this weekend, according to automotive claims statistics from one insurer. State Farm reports that in 2024 it received almost 27% more automotive claims across the United States … Continue reading
Satisfaction with Auto Insurance Claims Strained by Higher Deductibles, More Total Losses, J.D. Power Finds
Auto insurance rates have finally started to decline from the near-record highs of 2024, but customers are still feeling the sting of several years of sky-high insurance costs when it comes to their claims experience. Read more here.
Driver Arrested in Fatal Pedestrian Crash After Police Learn Trash Bags Blocked Windshield
A driver with her view impaired by trash bags struck two children, a 3-year-old and a 4-year-old, who were standing stationary with their father as he repaired a bike, according to Provo, Utah, authorities. Read more here.
Legal Battle Over Steering Ends, but Who Won?
A lawsuit over alleged steering between a Maryland collision repair center and State Farm Insurance has been settled weeks after the judge ordered State Farm to provide records of its communications with policyholders. In a case that may have implications … Continue reading
Disputed Data in LYNX v. State Farm Suit “Outdated,” Safelite Says
Safelite says the data it received wasn’t as good as what it already had. More newly unsealed legal documents from the LYNX Services lawsuit over purported trade secret misappropriation allege that the “trade secrets” Safelite Solutions got weren’t as accurate … Continue reading
Two Carmakers Issue Recalls for Windshield Problems
BMW of America and Ford Motor Company have both issued small voluntary recalls for windshield-related issues. BMW recalled certain 2026 X4 and X6 vehicles on Oct. 8. According to the automaker’s report to the National Highway Traffic Safety Administration (NHTSA), … Continue reading
Florida Tort-Reform Advocates Say Legislative Wins Under Attack
Florida tort-reform supporters pressed their message about the economic costs of excessive litigation during Lawsuit Abuse Awareness Week while conceding that the passage of additional reforms to route out injustices in the civil justice system was unlikely in 2026. Florida … Continue reading
NHTSA Probes Waymo Self-Driving Cars Over School Bus Safety Concerns
The U.S. National Highway Traffic Safety Administration said on Oct. 20 it has opened a preliminary probe into about 2,000 Waymo self-driving vehicles after reports that the company’s robotaxis may have failed to follow traffic safety laws around stopped school … Continue reading
Unsealed Testimony Shows Why State Farm Left LYNX
Newly unsealed expert testimony in the ongoing lawsuit between LYNX Services, State Farm and Safelite/Safelite Solutions reveals how State Farm decides job distribution and why the insurer chose to switch third-party administrators (TPAs). State Farm claims section manager Griffin Paul … Continue reading
GM Plans To Launch Eyes-off Driving, Google AI and Other New In-Vehicle Tech by 2028
General Motors is targeting a suite of new software initiatives for its vehicles over the next three years, including an in-vehicle artificial intelligence assistant from Google and a driver-assistance system that can largely control the vehicle without human interaction or monitoring. … Continue reading
Weather Balloon May Have Cracked Windshield of United Jet That Detoured to Salt Lake City
The National Transportation Safety Board said on Tuesday that a weather balloon may be responsible for cracking the windshield of a United Airlines jet at 36,000 feet, prompting an emergency landing. Read more here.
“How Is That Fair?” Shops Say Conflicting OE, Insurance Rules Leave Them Stuck
Imagine this: a newer model Ford rolls into your shop for a replacement. You’ve read Ford’s recently updated position statement encouraging you to use original equipment manufacturer (OEM) glass to help preserve safety functions. You also know the customer’s insurer … Continue reading
The Tesla Model Y Standard’s Glass Roof Is Permanently Covered — This Is Why
The entry-level Tesla Model Y includes a full glass roof that is invisible from the inside. Read more here.
Pilot Left Bloodied After Mystery Object Smashes Into Boeing 737’s Windshield
A United Airlines captain was injured and forced to make a hasty emergency landing following the unexpected strike on October 16. Read more here.
Tesla Insurance Under Fire for Nearly 3,000 Violations
Shop owners and managers having trouble getting paid for Tesla replacements aren’t imagining things. According to the California Department of Insurance (CDI), Tesla Insurance Company (TIC) has received more than a thousand customer complaints in 2025 alone alleging the insurer … Continue reading
Toronto Shop Announces Expanded Services
Dixie Auto Glass, an automotive glass service provider in the greater Toronto area, has announced an expansion of its same-day windshield replacement capabilities. The company will now serve Mississauga, Brampton and Oakville, Canada. It will also offer extended evening service hours and … Continue reading
AI Takes Center Stage in Software-Defined Vehicle Evolution
As automakers undergo a digital transformation, legacy processes and organizational frameworks present major obstacles to innovation. Read more here.
The Best Windshield Scrapers and Brushes for Getting Rid of Ice and Snow
An NBC editor shares his thoughts on the best tools for removing ice from windshields as winter approaches. Read more here.
No “Haphazard Litigation” Allowed: Judge Pushes Pause on LYNX v State Farm Suit
LYNX Services, State Farm and Safelite/Safelite Solutions must try to resolve their dispute themselves before litigation can continue, the U.S. District Court of Central Illinois, Peoria Division, says. The court issued orders on October 14, granting some recent motions in … Continue reading
Honda Investing in More AI to Enhance Development of Next-Generation ADAS
Honda Motor Co. announced that it has made an additional investment in Helm.ai, a California-based startup, that has key strengths in AI technologies advanced through unsupervised learning. Read more here.
Insurers Weigh Who To Blame When a Self-Driving Car Crashes
As cars begin to drive themselves, the onus of liability gets murkier, which is creating new headaches for the insurance industry. Read more here.
Driverless Taxis Will Hit UK Roads in Just Weeks as US Car Giant Unveils Plans
London residents could soon be hailing taxis with no one behind the wheel as a U.S. tech giant is gearing up to roll out driverless cabs. Read more here.
Sticker Shock: Car Prices Top $50K for First Time in US, Kelley Blue Book Says
With car prices chugging higher in the US, it was only a matter of time before window stickers crossed the $50,000 mark. Read more here.
Bridging the Language Gap: AGSC Launches New Committee
The Auto Glass Safety Council (AGSC) has inaugurated a Hispanic Outreach Committee to help bridge language barriers and provide Hispanic members with even more access to auto glass education and other services. Gilbert Gutierrez, global education director for AGSC associate … Continue reading
Ford Doubles Down on OEM Glass
Original equipment manufacturer (OEM) glass should be used in all Ford and Lincoln windshield replacements to ensure safety. At least, that’s what the Ford Motor Company (FMC) says. FMC released updated statements about glass replacement for both its Ford and … Continue reading
South Korean Startup Offers AI-Equipped Windshield
A South Korean startup named Vueroid is integrating artificial intelligence directly into vehicle windshields, promising to enhance safety and surveillance in ways that could redefine the driving experience. Read more here.
Thousands of Tesla Owners Join Class Action Lawsuit Over ‘Full Self-Driving’ in Australia
Thousands of Tesla owners have reportedly joined a class action lawsuit against the automaker in Australia over false claims about its ‘Full Self-Driving’ (FSD) package. Read more here.
Colorado Regulator Sets New Rules for Insurer Responses to Policy Requests
The Colorado Division of Insurance (DOI) is introducing rules to standardize how home and auto insurers handle requests for certified copies of policies from insureds, claimants and attorneys. Read more here.
Omega EDI Acquires Billing Services Provider
Omega EDI has acquired longtime quoting, electronic data interchange (EDI) and billing services provider Data Tranz. “We’re thrilled to welcome the Data Tranz team and customers to the Omega family,” says Josh Schwermer, CEO of Omega EDI. “Data Tranz has … Continue reading
Soccer Team Plane Forced To Make Emergency Landing after Windshield Cracks Mid-Air
A plane carrying the Nigerian men’s national football team was forced to make a quick emergency landing on Oct. 11 due to a scary issue that occurred shortly after take-off. Read more here.
More ADAS and Fewer Driver’s Licenses are Ahead, Experts Say
Autonomous vehicles (AVs) are still a novelty in many areas, but some experts predict they’ll be everywhere within 15 years. The Advanced Driver Assistance Systems (ADAS) technology that allows these cars to drive themselves is complex and requires many sensors. … Continue reading
Technician Celebrates Equator Crossing During Boat Race
Alastair Golding, a British repair technician, celebrated crossing the Equator while racing across the Atlantic Ocean as part of the Clipper Round the World Yacht Race. Read more here.
Eight Students Hurt as Mini Truck Hits School Bus
Eight children and a female attendant were injured on Oct. 8 when a mini truck carrying steel bars rammed a school bus on a highway in India, piercing the back windshield. Read more here.
Is Belron’s New Mobile Recalibration System Ready for the Real World?
Belron has quietly begun rolling out its new “mobile” Advanced Driver Assistance Systems (ADAS) recalibration system. According to reports in industry social media groups, some of the company’s technicians have given the equipment mixed reviews. The switch to this new … Continue reading
Burco Appoints New VP
Burco has appointed Wes Baughman as vice president of sales and marketing. Baughman brings over 12 years of experience to his new role. Most recently, he served as Burco’s vice president of operations, overseeing the company’s manufacturing, warehouse and shipping … Continue reading
Fleet Groups Warns Drivers About Need for Proper Training to Use ADAS Safely
According to recent reports, many fleet operators have observed drivers misusing functions like automatic emergency braking, adaptive cruise control, and lane-keeping assist – sometimes becoming overly dependent on them or even blaming the car when something goes wrong. Read more … Continue reading
China Bets on Europe for Self-Driving Tech Expansion
Blocked from the U.S. market, Chinese self-driving technology firms are accelerating their push into Europe, setting up headquarters, striking data deals, and road-testing, prompting alarm from local rivals over competition concerns. Read more here.
Louisiana Farm Bureau To Cut Auto Rates for 80,000
Louisiana Insurance Commissioner Tim Temple announced Oct. 3 that Louisiana Farm Bureau Casualty Insurance Company will reduce auto insurance rates by 11.8% for more than 80,000 policyholders statewide beginning Jan. 1. Read more here.
‘Let’s Be the Change’: Peter Brown’s Journey from Junkyards to the Carl F. Tompkins Award
How did Peter Brown go from spending his childhood extracting windshields in scrap yards to winning the 2025 Carl F. Tompkins Award for Auto Glass Safety? Brown credits several pivotal moments during his long career. Getting Started Brown has been … Continue reading
School Bus Recall for Broken Wipers
International Motors has issued voluntary recalls on some of its school and commercial buses for potential windshield wiper failure, according to the National Highway Traffic Safety Administration (NHTSA). According to the reports International Motors filed with the NHTSA, the wiper … Continue reading
‘Not This Guy Again’: Advance Auto Parts Worker Calls Out Customers Who Buy Windshield Wipers and Refuse This Free Store Add-On
An Advanced Auto Parts employee took to social media to explain to consumers why windshield wiper installations are trickier than they might expect. Read more here.
How Auto Glass Gave This Award Winner a New Life
Becoming an auto glass technician was more than just a career change for Gabriel Duran, the Auto Glass Week™ 2025 Ingenuity Award winner. It was a fresh start. Duran was the first official graduate from the Fix Network Apprenticeship Program … Continue reading
AirPro, Opus IVS Lawsuit Now Over
A lawsuit between AirPro Diagnostics and Opus IVS over alleged unfair competition has ended. Judge Linda Parker of the United States District Court for the Eastern District of Michigan, Southern Division, issued a summary judgment on Sept. 29 dismissing AirPro’s … Continue reading
LYNX Responds to Safelite, State Farm Redaction Motions
LYNX Services has one objection to Safelite/Safelite Solutions and State Farm’s requested redactions in the ongoing lawsuit over alleged trade secret misappropriation, according to recent court documents. LYNX filed an updated redaction motion on September 26 with the U.S. District … Continue reading
‘One Down, More Deserving’: Threatening Banner Hung Next to One Honoring Charlie Kirk on Cullman Bridge
On Sept. 11, a banner was hung on a bridge in Cullman, Alabama, reading, “Charlie Kirk Never Forget” next to an American flag. On Sept. 12, a second sign was hung with an ominous message that read, “One down, more deserving.” … Continue reading
Woman Hurt After Metal Falls off Truck, Crashes Through Windshield on Turnpike
A woman was injured after a piece of metal fell off a truck and crashed through her windshield on the Florida Turnpike in Miami-Dade County on October 1, authorities say. Read more here.
Detecting Auto Insurance Fraud in the Age of Generative AI
Generative AI is enabling hyper-realistic fraudulent claims, forcing auto insurers to strengthen fraud detection systems. Read more here.
Redacted or Revealed? Another Party Joins State Farm and Safelite in New Motions
Another party has filed its own updated redaction motion in its lawsuit against State Farm and Safelite/Safelite Solutions over alleged trade secret misappropriation. Like the insurer and third-party administrator (TPA), LYNX has filed a more detailed motion to redact certain … Continue reading
Howard Charles Cantor
Howard Charles Cantor passed away on Sept. 10, 2025, at the age of 79. The Santa Barbara, California, resident founded Auto Body Supply (ABS) Glass. Read more here.
Be Careful, New Jersey: If Your Car Has this Issue, You Need to Get it Fixed
A New Jersey publication tells locals it’s illegal to drive in the state with certain windshield damage. Read more here.
It’s a Secret: State Farm, Safelite Solutions Move to Keep Details Quiet
State Farm and Safelite Solutions have filed more detailed redaction motions in an ongoing lawsuit with LYNX Services over alleged trade secret misappropriation. The insurer and glass company requested the court keep certain details, such as the number of employees … Continue reading
Your Windshield’s Knocking: Hyundai Issues Recall
Hyundai has voluntarily recalled almost 8,000 vehicles because their upper windshield moulding could detach, according to the National Highway Traffic Safety Administration (NHTSA). Hyundai filed an NHTSA report outlining the problem on Sept. 18. Per the report, the stainless-steel upper … Continue reading
Gauzy’s ADAS to Replace Traditional Mirrors on NY Public Buses
Gauzy Ltd, which provides light and vision control technology solutions, has agreed to replace traditional side mirrors with its advanced driver assistance system (ADAS) on New York’s public buses, Investing.com reports. Read more here.
Turning Trophies into Trust: Calibration, CSR Champ Inspires Confidence
Two shiny, new trophies in Optic-Kleer OKC Metro North’s lobby in Edmond, Oklahoma, have been catching customers’ attention. Owner/operator Kenneth White brought them home after competing in the 2025 Calibration and the Customer Service Representative (CSR) Competitions at this year’s … Continue reading
The Carl F. Tompkins Award for Auto Glass Safety Goes to: Peter Brown
AGRR editor Abby Bowman spoke with Peter Brown, the 2025 recipient of the Carl F. Tompkins Award for Auto Glass Safety, about what the prestigious recognition means and his family’s history in the industry.
Honda Opens Manufacturing Equipment Recycling Center
Honda has begun operations of its new Resource Circularity Center, which is designed to give new life to the tools and equipment used in vehicle production and assembly that would otherwise end up in landfills. This includes equipment used at the … Continue reading
Georgia Auto Glass Shop Celebrates Success
Executive Auto Glass, a locally operated mobile auto glass repair company based in Cumming, Georgia, is receiving increasing recognition for its dedication to quality service and customer satisfaction. Read more here.
Ford’s BlueCruise Hands-Free ADAS Is Now Cheaper
Ford has lowered the price of its BlueCruise hands-free highway driving assistant in the United States. The change went into effect at the beginning of the month and owners who already have an active subscription will see the reduced prices at … Continue reading
In Memoriam: Mark Hadley
Moravia, Indiana, resident Mark Hadley passed away on September 20 at age 78. Hadley was a former Tri-County Auto Glass employee and a Vietnam War veteran. Read more here.
No More “Gremlins”: The WRO Winner’s Comeback Story
“Nobody wants to start a serious journey without guidance,” says Bradley Aydelott, the 2025 GlasWeld Windshield Repair Competition (WRO) champion. He’s had a lot of guidance throughout his career, and this year it helped him win a gold medal. He … Continue reading
Caliber Plans IPO as Soon as 2026
Caliber Holdings Inc. is considering an initial public offering that could happen as early as next year. Read more here.
Oh Deer? Animal Collisions Decreasing
Many things could break a driver’s windshield, and hitting an animal can be one of the most destructive. Thankfully, one insurer’s recently published data indicates that animal collisions are declining. According to State Farm data released September 16, there were … Continue reading
Commercial Auto Insurance Losses Hit $4.9 Billion
The commercial auto insurance line posted a $4.9 billion underwriting loss in 2024, marking the 14th consecutive year of losses as social inflation drives claim severity increases averaging 8% annually—more than double the 3% economic inflation rate—according to AM Best’s … Continue reading
How the 2025 AGTO Champion Turned a Birthday Surprise into a Gold Medal
Raul Plascencia got an unusual present for his seventh birthday. Instead of just getting presents or cake, the 2025 gold medalist got an early start on an auto glass career. His father brought him to work at his auto glass … Continue reading
Ford Recall for Falling Door Pieces
Ford has voluntarily recalled just over 100,000 vehicles for potentially detaching door trim pieces, according to the National Highway Traffic Safety Administration (NHTSA). According to Ford’s recall report, the B-pillar trim applique on 2016-2019 Taurus vehicles could detach because it … Continue reading
UK ADAS Group Names Business Relationship Manager
Norwich, United Kingdom-based A1 ADAS Group has appointed Jamie Willis as business relationship manager as the company continues its national expansion. Read more here.
Is It Legal To Tint Your Cars in NJ? Here’s What the Law Says
A local publication cautions New Jersey residents that not all window tinting is legal. Read more here.
Nothing But “Buzzwords” and “Red Herrings” in LYNX Claims, Safelite Says
Safelite’s latest response to LYNX in an ongoing lawsuit over alleged trade secret misappropriations alleges LYNX “peppers its trade secret-specific allegations with provocative buzzwords in an attempt to give the veneer of a competition claim.” Safelite and State Farm both … Continue reading
Stellantis to Recall Nearly 164,000 US Vehicles Over Risk of Detached Door Trim Pieces
Stellantis is recalling nearly 164,000 Jeep vehicles in the U.S. due to issues causing a possible detachment of the trim on the driver and passenger doors, the U.S. National Highway Traffic Safety Administration said September 17. Read more here.
Local Chamber of Commerce Celebrates Auto Glass Shop’s New Location
The Sheridan County, Wyoming, Chamber of Commerce celebrated the new location of 307 Auto Glass with an ambassador’s ribbon-cutting on Friday, Sept. 12, 2025. Read more here.
How Advanced Car Features Are Driving up Insurance Premiums
As automakers push to make driving safer, many new vehicles now come with high-tech features like automatic emergency braking, blind spot detection, and lane-keeping assistance. These tools can reduce crash risks, but while they make roads safer, they’re also contributing … Continue reading
That’s a First: Auto Glass Pros Earn New AGSC Certifications
Attendees at Auto Glass Week™ 2025 took full advantage of the opportunity to return home with up to eight different industry certifications. Two new certifications from the Auto Glass Safety Council (AGSC) – Glass Advanced Driver Assistance Systems (ADAS) Calibration … Continue reading
All Fogged Up: Toyota Issues Recall
Toyota voluntarily recalled about 94,320 vehicles because of potentially impaired windshield visibility, according to the National Highway Traffic Safety Administration (NHTSA). Toyota’s NHTSA report says the HVAC systems on certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles are faulty, … Continue reading
US Personal Auto Insurance Segment Sustains Underwriting Turnaround Into 2025
U.S. personal auto insurers saw the segment’s first-half 2025 direct loss ratio fall again from the same two previous six-month periods, indicating that the significant rebound experienced in 2024 may carry over through 2025, according to a new report. Read more … Continue reading
Ford Says Goodbye to Glass House Headquarters
Ford Motor Company is moving its headquarters down the road from its longtime home in Dearborn, Michigan. In doing so, the auto company is demolishing its current home, long known as the “Glass House” for its vast windowed exterior. The … Continue reading
Mechanic Breaks Customer’s Windshield During Routine Maintenance. So, Who Has to Pay?
A routine strut replacement at a Mississippi tire shop turned into an expensive mistake when a mechanic’s hand slipped at just the wrong moment. Now the shop owner is asking an important question about who should foot the bill when … Continue reading
Techs Make History at Auto Glass Week™ 2025
The Auto Glass Technician Competition (AGTO) finalists stood by their demo vehicles at noon on September 11 with a sense of nervous excitement. A full 90 minutes of work stood between them and a potential gold medal, and all four … Continue reading
Caliber Career Day Shows Students Auto Glass Opportunities
Auto Glass Week™ 2025 brought back a popular special event designed to grow the industry while giving teens exciting career prospects. More than 80 students from two local high schools attended AGW to see all the industry has to offer … Continue reading
Not so Fast: State Farm and Safelite Respond to LYNX
State Farm and Safelite have filed court documents replying to LYNX Services’ latest arguments in the case over alleged trade secret misappropriation. State Farm and Safelite moved to dismiss the lawsuit on August 19, claiming LYNX failed to show any … Continue reading
In Memoriam: Beverly Ann Weatherford
Beverly Ann Weatherford, beloved mother, grandmother, great-grandmother, and great-great-grandmother, passed away peacefully on September 10, 2025, in Casa Grande, Arizona, at the age of 81. She owned T&B Auto Glass in Chandler, Arizona, alongside her husband, Troy Weatherford. Read more … Continue reading
Announcing Auto Glass Week™ 2025 Competition Winners
Congratulations to the Auto Glass Week™ 2025 competition winners, announced today after three grueling days of competition in Reno, Nevada. Here are the official results of the Auto Glass Technician Competition, Windshield Repair Competition, Calibration Competition and Customer Service Representative … Continue reading
Day Two: AGW 2025 Continues in Reno
The second day of Auto Glass Week™ 2025 saw more timely education, competitions and excitement on the show floor. Patricia Smiley, president of Quackt Glass, Peter Brown, president of Tiny & Sons Auto Glass, and Neil Christensen, president of Nu-Vu … Continue reading
LYNX Counters State Farm, Safelite’s Dismissal Attempt
LYNX Services has responded to State Farm and Safelites’ motions to dismiss the lawsuit involving the alleged misappropriation of trade secrets. In its bid for dismissal, State Farm had alleged that the trade secrets LYNX claimed were being stolen actually … Continue reading
Local Construction Disrupts Travelers, Glass Shop Owner Observes
A mobile windshield repair operator in Corpus Christi, Texas, told a local news outlet how nearby roadway construction hindered traffic. Read more here.
Teen Impaled by Concrete Stake that Crashed Through Windshield
An 18-year-old was impaled by a piece of rebar after it hit a car windshield near the Utah-Wyoming border on September 8. Read more here.
AGW 2025 Repair, Replacement Competition Finalists Announced
The competition finalists for Auto Glass Week™ (AGW) 2025 have been announced. Stay tuned for a full list of the winners on Thursday, September 11. Find more event coverage, including competition updates, on glassBYTEs.com and AGRR’s Facebook, Instagram and LinkedIn … Continue reading
Auto Glass Week™ Kicks Off with Energy, Insight and Celebration
Auto Glass Week™ 2025 is off to a roaring start in Reno, Nevada. The first day, September 9, included morning educational sessions covering some of the industry’s hottest topics and a lively show floor. Troy Mason, president of Caliber Auto … Continue reading
AGSC Gears Up for Industry Shifts
The auto glass industry has changed rapidly over the past several years, and new technology, legislation and insurance changes promise even more developments. The Auto Glass Safety Council (AGSC) focused on preparing for these changes during the second day of … Continue reading
AIS Windshield Experts Store Reaches Two Cities In South India
AIS Windshield Experts, one of India’s largest automotive glass repair and replacement brands, has expanded its footprint in two key southern markets with the launch of two new stores in Bengaluru and one in Hyderabad. Read more here.
Business Drivers Turning ADAS off Must Understand Safety Benefits
Despite the benefit these potentially lifesaving in-vehicle assistance aids bring for motorists and other road users alike, recent figures reveal that, among drivers who travel more than 10,000 miles a year—typically those doing so on business—roughly two-thirds never use Advanced … Continue reading
‘Pretty Furious About It’: Couple Wakes Up, Notices Back Windshields Damaged by Tile
Several people woke up on September 7 and saw the back of their windshields shattered by pieces of tile in Clark County, Ohio. Read more here.
Preparing for the Future: AGSC/NWRD Committees Meet in Reno
Auto Glass Week™ starts September 9, but the Auto Glass Safety Council (AGSC) is already hard at work in Reno, Nevada. AGSC and its National Windshield Repair Division (NWRD) discussed how to keep their services and standards up-to-date in a … Continue reading
NAGS Updates Pricing
Effective today, National Auto Glass Specifications (NAGS) has updated NAGS List Prices. The effect of the change on the weighted average of the prices is believed to be about 5.6%, according to those familiar with changes. Mitchell, an Enlyte company, … Continue reading
Windshields Unsealed? BMW Issues Recall
BMW of America issued a voluntary recall because the windshields on some of its vehicles may not be sealed correctly, according to the National Highway Traffic Safety Administration (NHTSA). The NHTSA reports BMW has recalled certain 2026 X5 Plug-in Hybrid, … Continue reading
In Memorium: Harold L. Olson
Hal Olson, 89, passed away peacefully at his Lewiston, Idaho, home on Wednesday, Aug. 27, 2025. Olson worked at Inland Auto Glass for many years. Read more here.
Man Fatally Injured After Wheel Crashes Through Windshield
A Reading, Pennsylvania man was killed in an accident when a tire came loose from another vehicle and hit the windshield of the SUV in which he was traveling, according to state police. Read more here.
D’Ieteren Group Finances Take Hit from Belron Debt, Officials Say
Belron’s changes in refinancing have lowered the D’Ieteren Group’s financial results, according to the group’s financial report for the first half of 2025. Belgium-based D’Ieteren Group is the majority shareholder of Belron, a United Kingdom-based company that operates multiple automotive … Continue reading
LYNX Needs More Time to File
LYNX Services has moved for more time to file response documents in its alleged misappropriation of trade secrets lawsuit against State Farm and Safelite. LYNX filed the motion on September 2, asking for more time to review and respond to … Continue reading
From the Lips of a Champion: Past AGTO Winners Offer Insights
Auto Glass Week™ (AGW) 2025 is less than a week away in Reno, Nevada, and many of the former Auto Glass Technician Competition (AGTO) champions are gearing up to return to the scene of their success. AGW 2025 is marking … Continue reading
Cary Group Expands UK Market Presence Through Acquisition of Nationwide Windscreens
Cary Group has acquired Nationwide Windscreens (York) Limited. The acquisition of Nationwide Windscreens (York) is the fourth acquisition outside of National Windscreens, Cary Groups existing business in the UK. Read more here.
India’s First ADAS Testing Track to Be Completed by December
India’s first dedicated Advanced Driver Assistance Systems (ADAS) testing track by the Automotive Research Association of India (ARAI) is over 90% complete, the organization announced on September 4. Read more here.
Rain Check? GM Sued Over Allegedly Faulty Wipers
It’s illegal to drive with poor visibility in many states, and for good reason. A recent lawsuit over allegedly defective windshield wipers highlights just some of the consequences of inconsistent windshield visibility. Kevin McKee filed suit against General Motors Company … Continue reading
Car Companies are Paying Tariffs so Consumers Don’t Have To
So far, the White House’s trade policies have had almost no effect on new car prices. But almost no one expects that to last. Read more here.
GlasWeld Makes Acquisition
GlasWeld has acquired Glass Mechanix Solutions. The deal closed August 28. The repair suppliers are based in Bend, Oregon, and Salt Lake City, respectively. Shiloh Spoo, president of GlasWeld, says acquiring Glass Mechanix was a natural choice. “We have … Continue reading
Cutting through Barriers: Tool Company Helps Disadvantaged Youth
When Dell Skluzak, owner of The PipeKnife Company, set out to give back to the business’s community, working with Easterseals Colorado was a no-brainer. The Lakewood, Colorado, nonprofit runs multiple programs to help people in need in the surrounding communities, … Continue reading
“That Will Not Do”: Judge Denies Redaction in LYNX v State Farm Suit
A Federal court judge has turned down a redaction request in LYNX Services’ case against State Farm and Safelite. According to court records, on August 27, Judge Jonathan Hawley denied the motion from multiple parties requesting that certain case documents … Continue reading
WRD Glass Tools Inc. Joins Auto Glass Week™ 2025
Auto Glass Week™ 2025 announces WRD Glass Tools Inc. as one of its newest Cobalt sponsors. The company offers tools for multiple glass industry sectors, including auto glass removal tools. WRD Glass Tools Inc. is based in Burnaby, British Columbia, … Continue reading
This Common Car Feature Could Save Lives – But Drivers Don’t Want To Use It
Advanced driver-assistance systems (or ADAS) have been shown to reduce crashes, injuries and insurance claims. Read more here.
Father and Daughter Unharmed After Unusual Accident
A father and daughter are recounting a frightening incident that occurred Saturday morning on the Schuylkill Expressway near Philadelphia, when a piece of plywood flew off another vehicle and smashed through their windshield. Read more here.
Recalibration Techs Can’t Keep Up, Study Says
There are more than 300 automakers in the world, and just about every one of them has its own advanced driver assistance systems (ADAS) recalibration protocol. Are there enough technicians out there that can even handle 10% of that? That’s … Continue reading
U.S. Auto Insurance Shopping Surges 9.4% in Q2 2025
Rate reductions filed by insurers in several states and new vehicle purchases are credited with the uptick in shopping for the best auto insurance deal. Read more here.
Glass, ADAS Shop Moves Buildings After Fire Damages Previous Location
Michigan ADAS Calibrations and Glass opened its doors in a new location on Monday, Aug. 25, just two days after a fire tore through its building in Green Charter Township. Read more here.
Why Do Mercedes Windshields Have a Signature on Them?
It might seem unusual, but Mercedes-Benz owners frequently find fancy signatures etched onto their windshields. Naturally, this perplexes many owners—whose signature is it, and why is it there? Read more here.
Boyd Claims to Outdo Industry Financially
The Boyd Group is “continuing to outperform the industry” with its same-store sales revenue, according to its recent financial report. The company lists about $1.5 billion in total revenue for the first half of 2025. Winnipeg, Canada-based Boyd Group operates … Continue reading
Auto Glass Week™ 2025 Welcomes AGX
AGX has joined Auto Glass Week™ (AGW) 2025 as a Bronze sponsor. The new company offers a hybrid, artificial intelligence-driven software service designed to help auto glass shops manage multiple parts of their business from one platform. AGX officially launches … Continue reading
Fuyao Glass Reports Strong Interim Results and Announces Dividend Distribution
Fuyao Glass Industry Group Co. announced its unaudited interim results for the first half of 2025, reporting a net profit attributable to shareholders of about $0.7 billion. Read more here.
A Niagara Falls Trip, Then Glass Everywhere: How a Bus Tour Turned Deadly
A tour bus, heading back to New York City after a trip to the American side of Niagara Falls, was swerving between lanes on the New York State Thruway when it crashed just after noon on August 22. Read more … Continue reading
State Farm, Safelite Ask Court to Toss LYNX Suit
State Farm and Safelite have moved to dismiss LYNX Services’ lawsuit, claiming the third-party administrator (TPA) failed to show any actual trade secret misappropriation. State Farm also claims LYNX violated an agreement it had with the insurer. On August 19, … Continue reading
Auto Glass Week™ 2025 Welcomes Glass Rebel
Glass Rebel has joined Auto Glass Week™ 2025 as a Cobalt sponsor. The Sagle, Idaho-based company offers an auto glass removal tool with a quick-connect blade system, brushless motor and six adjustable angles. The tool is designed to create quick, … Continue reading
Driven to Present at Investment Banking Group’s Event
Driven Brands recently announced that it will participate in the Goldman Sachs 32nd Annual Global Retailing Conference in New York on September 4. Driven owns Auto Glass Now (AGN) and third-party glass claims administrator Driven Claims. Driven’s “fireside chat” will … Continue reading
“We Got Lucky”: Hawaiian Company Faces Second Arson Attack
When Calvin Tamaye of Ace Auto Glass in Hawaii learned that someone had started a fire at one of his shops, his first thought was, “Not again.” The culprit set the trash bin outside Ace’s Hilo location on fire the … Continue reading
Headlight Defect Sparks Ford Recall
Ford voluntarily recalled about 21,765 vehicles after discovering their headlights might fail. According to the automaker’s National Highway Traffic Safety Administration (NHTSA) report, the LED driver modules on certain 2025 Lincoln Nautilus, Mustang Mach E and Mustang vehicles could contain … Continue reading
‘Thankful I Was Safe’: East Tennessee Man Says He Had To Replace Windshield After Unsecured Load Smashes Into Car
A Knoxville, Tennessee, resident tells his local news station he had to pay out-of-pocket for a windshield replacement after a box flew off the back of someone else’s vehicle. Read more here.
Recalibrating? The DOT Wants You
The Department of Transportation (DOT) wants to hear from you. The federal organization recently issued a request for information (RFI) about the automated driving systems (ADS) that many auto glass technicians recalibrate. According to the RFI, issued August 18, the … Continue reading
Second Time’s The Fix – Hopefully
Ford is issuing another voluntary recall over its power-operated window systems after an earlier recall failed to fix the problem. According to the automaker’s National Highway Traffic Safety Administration (NHTSA) report, Ford is recalling certain 2024-2025 Lincoln Nautilus vehicles because … Continue reading
Arkansas Association Spotlights Local Shop
Now celebrating its 75th anniversary, Capitol Glass Co. was established in 1950 — and has been at the corner of Eighth and South Broadway streets in downtown Little Rock since 1953 — making it the oldest locally owned and operated … Continue reading
Kuwait Allows Vehicle Tinting up to 50%
The Kuwaiti government recently issued a resolution updating the country’s window tinting regulations. Read more here.
Former Russian Miss Universe Contestant, 30, Dies After Elk Smashes Through Windshield
A model and former Miss Universe contestant from Russia died last week from injuries she suffered after an elk crashed through the windshield of her Porsche, according to a report. Read more here.
New York Auto Glass Icon Passes Away
Ira Turner may have been a pillar of the glass industry in New York, but those closest to him remember him as an avid sailor and a good man. Turner was one of the cofounders of the state glass association … Continue reading
NSG Reports Slight Slump Due to Auto Glass
According to Nippon Sheet Glass’s (NSG) first quarter 2026 financial results, its 3% year-over-year revenue decrease comes from a small decline in its European and Asian auto glass sectors. Pilkington’s parent company reported an overall quarterly revenue of about $1.45 … Continue reading
Auto Glass Week™ 2025 Welcomes Driven Claims
Driven Claims has joined Auto Glass Week™ 2025 as a Cobalt sponsor. The Charlotte, North Carolina-based company is a third-party auto glass claims administrator partnered with several regional insurance providers. Auto Glass Week™ 2025 will be held September 9-11 at … Continue reading
With More Self-Driving Cars on the Road, States Put More Rules in Place
Self-driving vehicle technology continues to advance, prompting a wave of liability and safety regulations from state lawmakers. Read more here.
‘I Took Time Off From Work:’ Woman’s Window Shatters From the Heat. Then a Safelite Manager Steps In
A Florida creator’s seemingly simple task of replacing a broken car window started with a simple online appointment. Three weeks later, she’s still trying to soldier on despite no repairs, multiple missed workdays, non-existent customer service, and a viral TikTok. … Continue reading
Honda to Techs: Recal is Required
If you’re not already recalibrating windshield-mounted sensors and cameras on all Honda-made vehicles post replacement, get ready. The automaker says it’s a must. Honda released a position statement in July requiring certain pre-scans, post-scans and advanced driver assistance systems (ADAS) recalibration … Continue reading
Redacted Documents Not Filed as Deadline Passes in LYNX v State Farm Suit
Though the deadline for LYNX Services to file redacted versions of some currently sealed court documents in its case against State Farm and Safelite Group was yesterday, August 11, LYNX has yet to do so. The third-party administrator (TPA) owned … Continue reading
State Farm Calls on Experts in Actual Cash Value Suit
State Farm has offered expert testimony from Solera and moved to file certain documents under seal in an ongoing lawsuit over actual cash value (ACV). Plaintiffs from multiple states first filed the suit in 2022. They claim that State Farm … Continue reading
Ford Faces NHTSA Probe Over B-Pillar Trim Issues in 35,950 Vehicles
The National Highway Traffic Safety Administration (NHTSA) has opened a preliminary evaluation into approximately 35,950 Ford vehicles regarding potential B-pillar trim detachment issues. Read more here.
A Car Owner Said the New Windshield She Had Installed Was Totally Botched
A woman named Lauren took to TikTok to show viewers why she wasn’t happy after she was supposed to get the windshield on her car repaired. Read more here.
AGSC Debuts Two New Certifications at AGW 2025: AGSC Certified Glass-ADAS Technician and Certified Customer Service Rep
The Auto Glass Safety Council (AGSC) is launching its Glass-ADAS Specialist and Customer Service Representative (CSR) certifications at Auto Glass Week™ 2025. Jacques Navant, AGSC president and technical director of Don’s Mobile Glass in Modesto, California, says he’s excited to … Continue reading
Auto Glass Week™ 2025 Welcomes Iron Hide Covers
Iron Hide Covers has joined Auto Glass Week™ 2025 as a Cobalt sponsor. Damon Badenell founded Iron Hide Covers in the spring of 2025 to create “reasonably-priced, durable covers as professional protection for serious technicians.” Iron Hide Covers are designed … Continue reading
Rate Decreases Announced by Florida’s Top Five Auto Insurers
Car insurance rates are falling in Florida, thanks in part to improved company profits and lower costs from reforms aimed at ending excessive auto glass litigation. Read more here.
SIKA Stock Price up 0.8% – Still a Buy?
SIKA AG – unsponsored ADR traded up 0.8% during trading on August 8. The company traded as high as $23.93 and last traded at $23.92. 99,822 shares were traded during mid-day trading, a decline of 28% from the average session … Continue reading
Subaru Owners Could See Settlement Over Alleged ADAS Flaws
Certain Subaru owners may be eligible for a class action settlement in a lawsuit over allegedly faulty Subaru EyeSight and advanced driver assistance systems (ADAS), according to the settlement website. The site says owners or lessees of the following makes … Continue reading
Tariffs Cause Multi-Billion Revenue Drop, Carmakers Claim
Automakers report multi-billion-dollar revenue hits due to the administration’s tariffs on automotive imports. Reuters reports that Toyota expects to earn about $9.5 billion less than expected, cutting its revenue projections for the year by about 16%. Toyota’s head of finance, … Continue reading
AGSC to Launch New Member Benefit
The Auto Glass Safety Council (AGSC) will soon roll out a new benefit for its registered member companies: quarterly seminars diving into hot industry topics and common problems. “There’s a lot going on in our industry, so I feel it’s … Continue reading
Waymo’s New L.A.-Based Robotaxi Has 10 “Windshield” Wipers
Waymo’s robotaxis reportedly use mini “windshield” wipers to keep its autonomous driving sensors and cameras unobstructed. Read more here.
Crackdown on Window Tint Could Cost Hawaiians Hundreds
Police on Hawai‘i Island are warning drivers that certain vehicle modifications are not only illegal but could also come with heavy fines. Read more here.
AGN Still “Incubating,” Says Driven CEO
In an investor call the morning of August 5, Driven Brands’ CEO Danny Rivera reported the company is still developing Auto Glass Now (AGN). According to Driven’s second-quarter 2025 financial report, though AGN’s sales have increased slightly, its EBITDA (earnings … Continue reading
Glass.com® Joins Auto Glass Week™
Auto Glass Week™ 2025 has announced Glass.com® as one of its Bronze sponsors. The company, based in suburban Washington, D.C., offers lead generation services for auto glass shops and other glass industry sectors. Glass.com® also helps connect customers seeking auto … Continue reading
Man Charged With Arson After Auto Shop Fire
A Hilo, Hawaii, man was arrested and charged in connection to an arson incident that occurred on July 25, 2025, at Ace Auto Glass. Read more here.
Honda Launches Insurance Company
Honda has launched an “intermediary” insurance company to connect Honda and Acura drivers with insurance providers. According to company officials, Honda Insurance Solutions (HIS) is a licensed insurance agency and provides “competitive” pricing and coverage options for vehicles, motorcycles and … Continue reading
Can AI Replace Auto Glass Jobs?
Should auto glass technicians worry about artificial intelligence (AI) taking their job? Not according to a recent Microsoft study. The technology company collected data from 200,000 conversations with its Bing Copilot AI system. Microsoft found that people used Copilot in … Continue reading
Kia, Ford Recall Cars for Window Problems
Two automakers recently issued voluntary recalls on over 100,000 vehicles for rear window issues. According to the National Highway Traffic Safety Administration (NHTSA) Ford Motor Company recalled about 23,111 2025 Lincoln Aviators because their rear windows might close too hard. … Continue reading
Bosch Joins Auto Glass Week™ 2025
Auto Glass Week™ 2025 welcomes Robert Bosch LLC as one of its newest Cobalt sponsors. The Oakbrook Terrace, Illinois-based company offers automotive products, programs and diagnostic tools, including Advanced Driver Assistance Systems (ADAS) windshield-mounted camera recalibration systems. Auto Glass Week™ … Continue reading
Lite v. Life: Safelite Trademark Suit May Soon End
According to the latest documents in a trademark case that hinges on one letter, Safelite Group and Safelife Auto Glass may soon reach a settlement. Safelite Group filed suit against Safelife Auto Glass on March 25 for alleged trademark infringement, … Continue reading
LYNX, State Farm, Safelite Have More Time to File
LYNX Services, State Farm and Safelite now have until mid-August to file critical documents in the case over alleged misappropriation of trade secrets. LYNX filed a lawsuit against State Farm and Safelite on June 27. The sealed complaint purportedly accuses … Continue reading
Windshield Illegal Dumping Case Cracked in Florida
A windshield technician was arrested for illegally dumping around 250 used windshields off Taylor Road in Charlotte County, Florida, authorities say. Read more here.
International Shop Network Partners with Calibration Company
Automotive Glass Experts (AGE), one of the largest international networks of independent auto glass specialists, has signed an agreement with a European diagnostics and Advanced Driver Assistance Systems (ADAS) calibration systems company. Italy-based TEXA will provide AGE member companies the … Continue reading
Corvette Concept Car Can Lose Its Roof – On Purpose
General Motors (GM) recently shared its design for a Corvette with a hinged cockpit canopy, which would allow drivers to remove the windshield and roof. GM officials say the “California Corvette” design is “a blank slate to reimagine what the … Continue reading
2025 Car Buyers Want Automation and Safety Tech
Hands-off driving and ADAS safety features top the list of must-haves for new car buyers, according to AutoPacific’s latest research. Read more here.
Software Supplier Receives “Clarification” from Association
A major software supplier has received a letter of “clarification” from an industry group that accused it of having an exclusive relationship with Safelite and State Farm. In a July 14 letter to the Federal Trade Commission (FTC), the Independent … Continue reading
No Vacancy? No Problem. AGW 2025 Adds Two New Hotels
Auto Glass Week™ (AGW) 2025 attendees unable to secure a room at the sold-out Atlantis Resort Casino Spa now have two more hotel options. The Hyatt Place Reno-Tahoe and Homewood Suites Reno offer discounted rates to AGW attendees. The hotels are 1.9 and … Continue reading
Auto Glass Lease Protection Exempt from State’s Insurance Law
A recently signed act in Ohio says auto glass-specific coverage on leased vehicles is exempt from state insurance laws. Ohio Governor Mike DeWine signed Ohio House Bill 96 on June 30. The act creates state operating appropriations for the coming … Continue reading
Glass Doctor Location Offers Replacement Demonstration
The owners of Glass Doctor in West Bend, Wisconsin, showed a local news outlet what goes into replacing a windshield. Read more here.
US Closes Probe into Waymo Self-Driving Collisions, Unexpected Behavior
The National Highway Traffic Safety Administration said July 25 that it has closed a 14-month investigation into a series of minor collisions and unexpected behavior from Alphabet’s Waymo self-driving vehicles without taking further action. Read more here.
“It’s an Art”: There’s More to Recalibration than Safety
Editor’s note: See the upcoming issue of AGRR magazine for more information about the expectations of these and other shop owners when adding recalibration. Email abowman@glass.com if you’ve recently added recalibration and would like to be included. The addition of … Continue reading
Cutting Insurance to Save a Dime: Are Consumers Ditching Glass Coverage?
Auto glass shops may be getting fewer customers with auto glass coverage. A recent study by a small insurer says consumers are “downgrading or canceling” their car insurance to save money. According to Raleigh, North Carolina-based Guardian Service, 24% of … Continue reading
Progressive’s Appeal Denied in Total Loss Lawsuit
Progressive Insurance recently lost an appeal in a lawsuit over alleged underpayment for totaled used vehicles. The lawsuit will continue as a class action suit. Several Progressive policyholders filed the suit in April 2022 at the Cuyahoga County Court of … Continue reading
Driver’s Windshield Was “Frosted” in Crash That Killed Two Teens
According to authorities, the driver who hit and killed two teen girls in Mobile, Alabama, reports not being able to see them out of her frosted-over windshield. Read more here.
What Happens Without Recalibration? It’s Worse Than You Think
Editor’s Note: This is the second part of an article entitled “‘A Matter of Millimeters’: Research Shows Why ADAS Can’t Be Overlooked,” published July 21. The test results were sobering. An un-calibrated car was headed straight at a testing dummy, … Continue reading
Dallas Company Hits Silver Anniversary
A Texas-based, family-owned company is celebrating 25 years in business. Faith Auto Glass in Dallas has been offering auto glass repair and replacement services to its community since 2000. The company initially just offered windshield repair and replacement, officials say, … Continue reading
NHTSA Shedding More Than 25% of Employees
According to Congress data, the U.S. auto safety agency is shedding more than 25% of its employees under financial incentive programs offered by the White House to leave the government. Read more here.
Subway Taps Driven Brands, Burger King Veteran as Next CEO
The Subway sandwich chain has tapped former Driven Brands executive Jonathan Fitzpatrick as the company’s latest CEO, effective July 28. Read more here.
“A Matter of Millimeters”: Research Shows Why ADAS Can’t Be Overlooked
Anyone who is in the auto glass industry likely knows that the smallest Advanced Driver Assistance Systems (ADAS) sensor misalignment can cause big problems. But what, exactly, are those problems? One company’s recent research emphasizes ADAS’ safety functions and the … Continue reading
Auto Glass Week™ is Less than 50 Days Away
The industry’s premier event is just around the corner, and it’s not too late to join. Auto Glass Week™ (AGW) 2025 will begin in Reno, Nevada, in less than 50 days. The event, held September 9-11 in the Reno-Sparks Convention … Continue reading
Wrong Glazing Leads to Bus Recall
A bus manufacturer has issued a voluntary recall after discovering some of the vehicles’ door windows don’t meet federal standards. According to the National Highway Traffic Safety Administration (NHTSA), Prevost Car Inc. recalled approximately 35 of its 2018-2019 X3-45 Commuter … Continue reading
Florida Think Tank Drives State Auto Insurance Reform
Florida’s auto insurance laws date back to 1971, when the average cost of a new car was $3,900 and a gallon of gas was under 40 cents. Floridians now pay nearly $29 billion annually for auto insurance, the highest per-vehicle rate … Continue reading
Church Raises Funds for Local Deputy’s Bullet-Resistant Windshield
A church in Leon County, Texas, has surpassed its fundraising goal to purchase a bullet-resistant windshield for a local sheriff’s deputy following a dangerous situation. Read more here.
Thousands Charged for Unrequested VIN Etching, Lawsuit Claims
A lawsuit claiming a dealership potentially violated state trade practice law with unsolicited VIN etching may soon be granted class action status. Alvin Williams filed a lawsuit against Napoli Motors in Milford, Connecticut, in May 2024 and an amended complaint … Continue reading
Turkish Auto Glass Company Joins Glass Manufacturer’s Network
Global auto glass manufacturer Sekurit recently welcomed a Turkey-based auto glass repair and replacement company as one of its affiliated providers. Officials say Rotaglass Otocam in Istanbul officially joined the Sekurit Partner Network on July 16. According to its website, … Continue reading
Chicken Crashes Into Car Windshield in Viral Dashcam Clip
In a viral dashcam footage, posted by wa_za0309 on TikTok, a black chicken stands calmly by the roadside as the vehicle approaches. Just as the vehicle passes, the chicken suddenly launches itself into the air and crashes directly into the windshield. … Continue reading
Does AI Save Time or Lose Customers? Shop Owners Disagree
As artificial intelligence (AI) slowly creeps into our everyday tasks, auto glass shop owners and managers have mixed opinions about using it to help run their businesses. Zuhair Madanat finds it helpful. The owner of Auto Glass Experts in Huntersville, … Continue reading
New Cadillac EV Uses Gauzy Glass Technology
General Motors recently delivered the first of its new, fully electric vehicle sedans to a customer. The Cadillac CELESTIQ, GM’s first full EV sedan, features Gauzy Ltd.’s suspended particle device (SPD) glass technology. Gauzy is a global leader in light … Continue reading
Michigan Company Offers Free Safety Inspections to Locals
An auto glass business based in the broader Detroit area announced a “Free Windshield Safety Check” campaign for drivers in its community. Officials say the program is designed to raise awareness about the dangers of driving with damaged or improperly … Continue reading
Chip Seal Nightmare: What Is It, and How Can Drivers Avoid Chipped and Broken Windshields
A news outlet in Star, Idaho, explained rock chips, breaks and windshield repair to its readers. Read more here.
That Was One Expensive Backlite
Auto glass shops are used to dealing with the consequences of accidents, just not typically ones that happen at their shops. One couple’s recent glass replacement left the car with more damage than it started with. Anthony and Heidi Sutton’s … Continue reading
Ontario Family Business Owner Adds Glass Franchise
A Canadian business owner recently expanded his automotive services offerings with a NOVUS Glass York Mills franchise. Louie Riccelli converted his York Mills, Ontario, autobody repair businesses into Fix Network franchises. According to Fix officials, he decided to open a … Continue reading
NHTSA Celebrates Fewer Traffic Deaths
The National Highway Traffic Safety Administration (NHTSA) recently released traffic accident data for the first quarter of 2025. The agency estimates that it was the 12th consecutive quarterly decline in accident fatalities. About 8,055 people died in traffic accidents during … Continue reading
How Marketing Helps Shops Stand Out in Shifting Industry
Good marketing is more critical than ever amid recent insurance and glass claims administration changes. They affect almost all auto glass businesses, but those with the strongest marketing say they’re able to stay competitive. Patricia Smiley, president of Columbia, South … Continue reading
Shop Offers Repair Advice to Locals
Local drivers curious about windshield repairs can go to Alderfer Glass in Warminster, Pennsylvania, for answers, according to company officials. The glass shop recently released a statement to community members explaining the safety considerations for doing multiple repairs on the … Continue reading
New Mobile Business Promises Flexibility
A new family-owned auto glass business has opened in northern California. Roseville Windshield & Auto Glass launched in Roseville, California, on July 1. It’s a mobile-only company, which officials say will provide customers with more flexible service. “Roseville residents have … Continue reading
Meet Tommy George: An AGTO Champion Hopeful
On one of his most recent Put Them on The Glass podcast episodes, James Chapman sat down with Tommy George, the general manager of Timpanogos Auto Glass in Pleasant Grove, Utah, and a competitor in the upcoming 2025 Auto Glass … Continue reading
BYD Makes Safety Pledge for Cars with Proprietary Assisted Driving in China
Chinese electric vehicle maker BYD promised on July 9 to take responsibility for losses to cars with its “God’s Eye” assisted driving systems in smart parking scenarios in China. Read more here.
Deadline Nears for Alleged Spontaneous Sunroof Shattering Suit
The deadline to certify a class in a suit over allegedly spontaneously breaking sunroofs is weeks away. In March, Judge Dale A. Drozd of the United States District Court of California, Sacramento division, ordered plaintiffs to move for class certification … Continue reading
Hyundai Approves AGN as Glass Repair Vendor
Auto Glass Now (AGN) has announced a new partnership with Hyundai Motor America. The automaker officially approved Auto Glass Now as a trusted vendor for its network of dealers. This partnership means Hyundai dealers can go to AGN for all … Continue reading
Auto Glass Safety Council Announces Special Member Session at AGW 2025
“It’s been a difficult time in the auto glass industry recently,” said AGSC president Jacques Navant. “So we want to give AGSC’s Registered Member Companies the chance to get together and see some of the solutions we’ve identified for the … Continue reading
Korean Comedian Details Tesla Windshield Repair Experience
Comedian Lee Bong-won shared his experience of paying over $2,000 to fix a broken windshield. Read more here.
Second Time’s The Charm? No Part Inspection Leads to Replacement Challenges
A young couple recently returned from a road trip with an unexpected souvenir: A cracked windshield. Their misadventures trying to get it replaced show why technicians have to pre-inspect both the car and the new part before doing a job. … Continue reading
Cary Group Expands in UK
Cary Group, which operates National Windscreens in the United Kingdom, has acquired Autoscreens Direct Limited. Officials say Autoscreens was founded in 1996 and serves the U.K. communities Watford, Oxford, Banbury, Bicester, Milton Keynes and Slough. Founder John Considine will now … Continue reading
Autel to Grant Scholarships Totaling $25,000
Autel has announced that it’s offering scholarships to students pursuing an automotive repair education. Officials say the program includes prospective auto glass technicians and offers five $5,000 Autel Awarding Excellence scholarships to students who graduated high school in 2025. It is part … Continue reading
2 Men Injured After Large Drum Explodes
Two Oklahoma men were injured after a 50-gallon drum of windshield wiper fluid exploded as they attempted to open it. Read more here.
Are Tax Breaks Ahead for Auto Glass Shops?
Auto glass businesses may soon be able to deduct 100% of the money they put into new technology and equipment from their taxes. Proponents of the One Big Beautiful Bill Act, which just passed Congress, say it will create new … Continue reading
AGSC Debuts New Certifications at Auto Glass Week™ 2025
Auto Glass Safety Council (AGSC) will introduce its two newest certifications at Auto Glass Week™ (AGW) 2025. This means AGW attendees can earn up to eight certifications during their September 9-11 stay in Reno, Nevada. These new certifications will be … Continue reading
Speedy Glass USA Opens Fourth Oregon Shop
Speedy Glass USA is expanding its services in Oregon. The St. Paul, Minnesota-based company has opened its 28th location nationwide. The shop in Milwaukie, Oregon, is Speedy Glass USA’s fourth location in the state. According to company officials, the new … Continue reading
Accountant Who Stole $1.2 Million From Auto Glass Employers Sentenced to Prison
A Massachusetts woman was sentenced to prison for stealing over $1.2 million from an auto glass business where she worked as an accountant, according to the local district attorney’s office. Read more here.
Industry Feels Effects of TPA Transition
State Farm officially transitioned from LYNX Services to Safelite Solutions as its third-party administrator (TPA) for auto glass claims on Tuesday, July 1. Reports of alleged steering are already circling the auto glass community. Several people took to popular auto … Continue reading
Ford Issues Recall After Window Parts Fall
Ford recalled over 100,000 units of one of its luxury models because some of its window parts could fly off while driving. According to documents the automaker submitted to the National Highway Traffic Safety Administration, the rear glass run channels … Continue reading
Senior Director Testifies in LYNX vs. State Farm Suit
LYNX Services’ senior director of client experience appeared alongside the company’s lawyer to testify during a June 30 hearing for the LYNX lawsuit against State Farm and Safelite. According to court records, none of the defendant companies had any representatives … Continue reading
Auto Glass Week™ 2025 Welcomes Windshield Skin
Windshield Skin has joined Auto Glass Week™ 2025 as a Cobalt sponsor. The El Dorado Hills, California-based company offers protection film designed to help prevent chips and cracks from typical road debris. It was founded in 2007. Auto Glass Week™ … Continue reading
Know Your Repair Rights: NC Insurance Commissioner Warns Against Insurer Steering
North Carolina’s insurance commissioner, Mike Causey, is raising awareness about drivers’ right to choose their repair shops after an accident amid complaints that insurers could potentially steer customers to specific body shops. Read more here.
Driver Takes Car to Get Washed, Only to Leave with Huge Crack in Her Windshield
After a trip to the car wash, one woman claims the extreme heat caused her windshield to crack. Read more here.
Judge Denies LYNX’s Bid to Block State Farm-Safelite Switch
A United States District Court denied LYNX Services LLC’s request for a temporary restraining order (TRO) against State Farm Mutual Automobile Insurance Company, Safelite Group Inc. and Safelite Solutions LLC. If granted, the TRO would have halted State Farm’s transition … Continue reading
Total Glass Services Joins Auto Glass Week™ 2025
Auto Glass Week™ 2025 welcomes Total Glass Services from San Jose, California, as one of its newest Cobalt sponsors. The family-run auto glass distributor has been in business for over 30 years, offering rare parts in addition to standard aftermarket … Continue reading
Automaker Issues Sunroof Warning
Polestar Automotive USA has recalled several vehicles for potential sunroof issues, according to the National Highway Traffic Safety Administration (NHTSA). The automaker issued a voluntary recall for certain 2025 Polestar 3 vehicles on June 19. According to the information the … Continue reading
Delaware Lawmakers Approve Task Force to Tackle Rising Auto Insurance Rates
Delaware lawmakers passed a resolution to create an Automobile Insurance Reform Task Force across the state. Read more here.
Keeping it Cool: How Techs Prevent Heat-related Product Failures
A heatwave blanketing half the country persists, and auto glass technicians must account for its effects on glass and supplies as well as their health. Keeping urethane at temperatures that will allow it to cure properly is one of the … Continue reading
Tesla Offers New Windshield Protection Subscription
Certain Tesla owners can now “subscribe” to a windshield protection plan. The electric vehicle manufacturer promises a free yearly windshield replacement as needed. Tesla’s website says customers who purchase a new or used Tesla can register for the plan within … Continue reading
Major Automakers Criticize US Auto Safety Agency, Call for Reform
The Alliance for Automotive Innovation sharply criticized the National Highway Traffic Safety Administration, saying the auto safety regulator is impeding progress and struggling to modernize. Read more here.
Inventor Develops Temporary Replacement for Windshield Wipers
A man developed emergency temporary windshield wipers after the windshield wiper motor on his son’s girlfriend’s car broke. Read more here.
AGRR’s 2025 Top Retailers
Editor’s Note: AGRR/glassBYTEs is releasing the 2025 Top Retailers list gradually between June 25-27. Look for the May/June issue of AGRR magazine next week for the final list and more information. AGRR magazine’s highly anticipated 2025 Top Retailers list is … Continue reading
Too Hot to Handle? Techs Take Precautions Amid Heatwave
Summer has just begun, and the United States is already feeling the heat. According to the National Weather Service, a “dangerous” heatwave this week affects over 160 million people from the Lower Mississippi Valley and Midwest to the East Coast. … Continue reading
Texas Police Cars May Soon Sport “Security Glass”
The Texas government will soon begin glazing all law enforcement vehicles with bullet-resistant glass thanks to a new act. The Texas legislature just announced a grant program to provide financial aid to communities that want to replace the glass on … Continue reading
New State Law Regulates Glass for Uber and Lyft Drivers
Connecticut’s Governor signed a bill requiring rideshare app drivers to confirm that critical safety parts on their vehicles, like glass, work properly. Governor Ned Lamont signed Senate Bill 1377 into law on June 23. It says that drivers for “transportation … Continue reading
Shanghai Aphys Donntal Chemicals Co. Joins Auto Glass Week™ 2025
Auto Glass Week™ 2025 welcomes Shanghai Aphys Donntal Chemicals Co., Ltd as one of its newest Cobalt sponsors. The company is based in Shanghai and offers adhesives for several industries, including automotive glass. Shanghai Aphys Donntal Chemicals Co., Ltd also … Continue reading
Cracks in the System: Auto Glass Insurance Fraud
Alleged auto glass insurance fraud is a billion-dollar problem. From Florida to Kentucky, insurers are battling a wave of fraudulent claims that’s driving up costs for consumers. Read more here.
South African Security Firm Warns of New Scam Targeting Motorists Seeking Windscreen Replacements
Motorists in the country are being cautioned about a new scam targeting those looking to replace damaged windscreens. Read more here.
“The Sky’s the Limit”: Family Opens First Brick-and-Mortar Shop
Just off Route 58 in Suffolk, Virginia, a small auto glass shop’s yellow-and-gold signage stands out among the beige signs of its neighbors. The bright colors and crown-themed logo reflect the pride and hard work that the Wiggins family, owners … Continue reading
Auto Glass Week™ 2025 Welcomes BY Sealant Inc.
Raleigh, North Carolina-based BY Sealant Inc. has joined Auto Glass Week™ 2025 as a Cobalt sponsor. The company has over 20 years of experience producing polyurethane adhesives, especially for automotive glass bonding. BY Sealant Inc. operates 14 branches across China … Continue reading
Tesla Rolls Out Robotaxis in Texas Test
Tesla deployed a small group of self-driving taxis to pick up paying passengers on Sunday in Austin, Texas. CEO Elon Musk announced the “robotaxi launch,” and social-media influencers posted videos of their first rides. Read more here.
New Twist to Racing in the Rain: Crash Leaves IMSA Driver Without a Windshield
Drivers in the IMSA WeatherTech SportsCar Championship Series are accustomed to driving in the rain — but not in the literal sense. That was the situation that TDS Racing driver Steven Thomas found himself nearly an hour into the Sahlen’s … Continue reading
Cut It Out: Tech Brings New Removal Skills Home to Family Business
Melissa Rollinson McGinnis has been around auto glass for most of her life as part of her family’s business. Still, she knows there’s plenty more to learn. McGinnis works alongside her sister, Danielle Rollinson, at their mother’s shop in New … Continue reading
AGN Wins Award for “No Windshield” Marketing
Auto Glass Now (AGN) recently won a marketing award for its “No Windshield” campaign. The Effie Awards recognized the company for its humorous approach to commercials and branding. The campaign won a bronze Effie Award in the automotive aftermarket category … Continue reading
PGW Debuts New Website
PGW Auto Glass has launched its redesigned website. Company officials say the new site will offer customers a more efficient purchasing experience. “PGW’s new website is a testament to PGW’s industry leadership and longstanding desire to support its installer base … Continue reading
Auto Glass Week™ 2025 Welcomes NewBizAI
NewBizAI has joined the list of Auto Glass Week™ 2025 Cobalt sponsors. The Orange, California-based company offers an automated customer service software to auto glass businesses. The software uses artificial intelligence-generated responses to respond to customers as soon as they … Continue reading
Windshield Damage Remains Top Cause of Repair Claims in Germany
Despite the increasing digitalization of cars, the leading cause of vehicle repair claims remains rather mundane and non-technological, according to research in Germany: windshield damage. Read more here.
High-Tech Auto Glass Maker to Shut Down After Deal Dies
A European auto glass manufacturer facing financial difficulties must shutter operations after its only potential buyer backed out. Belgium-based AGP Group offers specialized, technical automotive glass as well as marine and security products. The group’s United States-based subsidiary, AGP eGlass, … Continue reading
New York Will Soon Require Claim Number for Auto Glass Jobs
A New York bill banning the assignment of benefits (AOB) and requiring shops to get a customer’s claim number before service will likely soon be law. The legislation passed the New York Senate and Assembly on June 13. At press … Continue reading
LynnCo Logistics Joins Auto Glass Week™ 2025
Auto Glass Week™ 2025 welcomes Tulsa, Oklahoma-based LynnCo Logistics as a Cobalt sponsor. The company helps mid-market businesses in many industries, including glass, with transportation and supply chain logistics. Lynn Fritz founded LynnCo Logistics in 1991. Auto Glass Week™ 2025 … Continue reading
Drivers Warned ADAS Could Cause Insurance Bill to Spike
Many details meant to help prevent accidents could make things pricier, mainly because these systems are expensive to fix. Read more here.
Canada’s New Driving Law Starts July 2025
Canada’s roads are about to get safer — and stricter. Starting July 1, 2025, the federal government will roll out the New Canada Driving Law 2025, introducing tougher penalties, mandatory ADAS tech in vehicles and national standards for speed and … Continue reading
Belron Sees Mobile Recalibration and Increase in Cash Jobs Ahead
Safelite will continue to be Belron’s “biggest business” according to a presentation made at the D’Ieteren Group’s recent Investor Day. Carlos Brito, Belron’s chief executive officer (CEO), and Humphrey Singer, chief financial officer (CFO), lead the Belron presentation, focusing on … Continue reading
Glas-PAY by Mainstreet Signs on for Auto Glass Week™ 2025
Auto Glass Week™ 2025 has announced Glas-PAY by Mainstreet as one of its latest Cobalt sponsors. The Livonia, Michigan-based company’s service helps auto glass shops process payments from various sources. The payments automatically post in Mainstreet’s Glas-Avenue software. Auto Glass … Continue reading
Canada Tire Shop Adds Auto Glass with NOVUS
The owner of an Ontario, Canada-based tire shop decided to expand his company with NOVUS Glass. Windsor Tire Inc. owner Erik Smith opened a NOVUS Glass Windsor franchise to offer auto glass repair and replacement services. The shop officially opened … Continue reading
Car Crashes into Kentucky Safelite Shop
A car crashed into a Lexington, Kentucky, Safelite location on June 11. Police believe the driver confused the gas pedal with the brake. Read more here.
Home Runs Equal Headaches for Shop Near Stadium
Steve Ottaviano likes baseball as much as the next guy. But the owner of Steve’s Auto Repair in Red Bank, New Jersey, has a big problem with dingers. Read more here.
Safelite Hit with Overtime Pay Lawsuit
An assistant store manager (ASM) at Safelite claims she was never paid overtime, despite regularly working more than 40 hours a week. She sued Safelite Fulfillment for allegedly violating the Fair Labor Standards Act (FLSA). According to court documents, Tina … Continue reading
Get a Grip Tools Joins Auto Glass Week™ 2025
Auto Glass Week™ 2025 welcomes Oceanside, California-based Get a Grip Tools as a Cobalt sponsor. Get a Grip Tools provides professional-grade sunshades, including suction cups that technicians can use to mount sunshade umbrellas on windows while they work. Auto Glass … Continue reading
Tesla Recalls Cars for Possible Wiper Mishap
Tesla has voluntarily recalled almost 200 vehicles for potentially blocked windshield wiper nozzles. According to the National Highway Traffic Safety Administration (NHTSA), Tesla recalled about 172 Model Y 2026 vehicles because the hose connector may block the windshield wiper nozzle. … Continue reading
Teen Crash Risks May Be Increased by Driving Older Vehicles Without ADAS Technology
A new study suggests that teens who drive vehicles less than five years old, most of which are equipped with advanced driver-assistance systems (ADAS), are substantially less likely to be killed in an auto accident. Read more here.
Storm Chaser’s Wild Drive Through Texas Included Windshield-Shattering Hail, Walls of Dust
A weather enthusiast showed why storm chasing is not for the faint of heart. He followed various storms through the Texas Panhandle on June 8, encountering windshield-shattering hail, supercells and towering dust storms. Read more here.
Protect the Car, Win the Customer: Technician Starts New Business
Protecting a car from dents or paint damage is one way to keep customers happy, according to Damon Badenell. “The best advertising is a happy customer,” he says. Badenell is an Auto Glass Safety Council (AGSC) qualified technician in Arizona. … Continue reading
Auto Glass Week™ 2025 Welcomes AE Tools & Computers
Olathe, Kansas-based AE Tools & Computers has joined Auto Glass Week™ 2025 as a Cobalt sponsor. The company offers software for original equipment manufacturers (OEM) and aftermarket systems. AE Tools & Computers also provides an array of OEM aftermarket tools … Continue reading
Georgia Mobile Shop to Serve More Communities
Executive Auto Glass is expanding its service area. Officials say the Cumming, Georgia, mobile auto glass repair and replacement provider will now serve more communities in northern Georgia. Executive Auto Glass officials say the region has a higher demand for … Continue reading
Watch Out for Windshield Obstructions
The Sheriff’s office of Kewaunee County, Wisconsin, reminded locals of the importance of safety glass and having an unobstructed view through the windshield. Read more here.
Splitting the Bill: Does Offering a Payment Plan Help Shops?
Consumers sometimes choose national brands over independent shops thanks to brand recognition or advice from a glass claims administrator. But one customer’s reason for not giving a Minneapolis shop his business stumped the owner. Jeremy Bergum of Clear Vision Auto … Continue reading
No Claim Number? No Job
Recent state assignment of benefits (AOB) laws and pending legislation include a stipulation that shops can’t take on insurance work without getting a claim number from the customer. Iowa passed a law in May banning the assignment of benefits and … Continue reading
LockNClimb Joins Auto Glass Week™ 2025
Tulsa, Oklahoma-based LockNClimb, LLC, is one of Auto Glass Week™ 2025’s newest Gold sponsors. LockNClimb provides ergonomic safety ladders to trucking maintenance facilities across the United States. The ladders are designed to help anyone working on big rigs safely access … Continue reading
In Memoriam: Richard McCarthy
Richard E. McCarthy, a lifelong resident of Natick, passed away on Sunday, June 1, at the age of 70. He spent several years working with Auto Glass Installers of Natick. Read more here.
NHTSA Proposes Cleaning Up Federal Auto Glass Standards
The Federal Motor Vehicle Safety Standard (FMVSS) has too many outdated regulations, according to the National Highway Traffic Safety Administration (NHTSA). The agency plans to fix that. NHTSA proposed changing FMVSS regulations for multiple key vehicle safety components on May … Continue reading
Fuyao North America Signs on for Auto Glass Week™ 2025
Auto Glass Week™ 2025 announces Fuyao North America, Inc. as one of its newest Gold sponsors. The Greenville, South Carolina-based company produces both original equipment manufacturer (OEM) and aftermarket auto glass. Its parent company, China-based Fuyao Group, was founded in … Continue reading
How Can the Autonomous Industry Be Insured?
Driverless vehicles may promise safer roads, but without the right insurance frameworks, they risk hitting a wall; mobility expert Brandon Schuh explains what’s at stake. Read more here.
Louisiana Governor Signs Bills to Lower Auto Insurance Rates
Louisiana’s governor signed a sweeping package of auto insurance reform bills Wednesday, promising to lower the cost of coverage in Louisiana by cracking down on what he calls “frivolous lawsuits” and strengthening oversight of the insurance industry. Read more here.
PGW Auto Glass Acquires Regional Glass Distributor
PGW Auto Glass LLC has acquired Dakotaland Autoglass, one of the largest independent distributors of automotive replacement glass, paint and related supplies in the Upper Midwest and a leader in auto glass repair and replacement. Based in Sioux Falls, South … Continue reading
NAIC Seeks Guardrails for AI Claims Processing
Artificial Intelligence (AI) is everywhere, including in insurance claims processing. The National Association of Insurance Commissioners (NAIC) wants to help protect consumers against possible risks. NAIC’s Big Data and Artificial Intelligence working group published a request for information (RFI) on … Continue reading
Auto Glass Direct Announces Acquisition
Auto Glass Direct, an independent glass company near New York City, has acquired Vision Quest Auto Glass. Auto Glass Direct was founded in 2018 and is one of the largest independent auto glass repair and replacement companies in the New … Continue reading
Import Glass Corporation Joins Auto Glass Week™ 2025
Auto Glass Week™ 2025 welcomes Import Glass Corporation as one of its newest Bronze sponsors. The Hacienda Heights, California-based company is a family-owned and operated wholesale-only automotive replacement glass distributor. Its 19 warehouse locations serve California, Michigan, Ohio, Kentucky, Southern … Continue reading
Ford Recalls 1M Vehicles for Camera Display Issue
A recent Ford voluntary recall affects over a dozen models. According to the National Highway Traffic Safety Administration (NHTSA), their rearview images might not display correctly. NHTSA says the recall impacts some 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, … Continue reading
Miami Officer Appears To Shoot Car Driver Through Windshield While Clinging to Hood
Video captured the moment a Miami police officer clung to the hood of a man’s moving car and appeared to fire through the windshield, striking the driver. Watch the video here.
US Vehicles Are Aging. Does This Help the Glass Industry?
Auto glass shop owners and technicians who have noticed more old or used vehicles seeking their services aren’t imagining things. According to recent data, United States vehicles are an average of 12.8 years old. Automotive intelligence provider S&P Global Mobility … Continue reading
Autel to Sponsor Auto Glass Week™ 2025 Calibration Competition
Autel has signed onto Auto Glass Week™ 2025 as the Platinum Plus sponsor of the Auto Glass Technician Calibration Competition. The Port Washington, New York-based company was founded in 2004. It provides tools, software and equipment for diagnostics and Advanced … Continue reading
Auto Shanghai 2025 Wasn’t Just a Car Show. It Was a Warning to the West
After taking some of the best Western auto talent, China’s car industry is about to dominate globally with charging rates, ranges, luxury design, technology, and sheer volumes. Read more here.
That’s One Way To Do It: NASCAR Driver Cleans Windshield Mid-race
It’s important to have a clear view through your windshield, especially for racecar drivers. Ryan McGee and Kyle Petty discuss the 1986 Cup Series race at Richmond Raceway, where Dale Earnhardt cleaned his No. 3 Chevrolet’s windshield during the contest. … Continue reading
What’s in a Name? A Lot, According to Safelite
Safelite Auto Glass has sued an auto glass company with a name one letter different from its own. The national brand has accused Wisconsin-based Safelife Auto Glass of trademark infringement. According to the legal complaint Safelite filed on March 25, … Continue reading
Driven Brands to Participate in Technology Conference
Driven Brands, the parent company of Auto Glass Now (AGN) and Driven Claims, will appear at an upcoming global technology conference. Officials say the Charlotte, North Carolina-based automotive services company will host a fireside chat at the Baird 2025 Global … Continue reading
Dinol U.S. Inc. Signs on for Auto Glass Week™ 2025
Dinol U.S. Inc. has joined the ranks of Auto Glass Week™ 2025 Cobalt sponsors. The Lewis Center, Ohio-based company offers adhesives and sealants for the whole automotive industry. It also provides products and equipment for the industrial and transportation sectors. … Continue reading
Safelite-Run Charity Presents Fishing Tournament Prize
The City Auto Glass Foundation, now operated by Safelite, sponsored a local Minnesota fishing tournament. Read more here.
Man Allegedly Hits 120MPH With ‘Smashed Windscreen’ And Children in Car
Social Services in Belfast, Ireland, have been contacted after a man allegedly drove at 120mph in a car with a smashed windscreen, with children inside. Read more here.
DC Vows to End Traffic Deaths
Auto glass technicians and government traffic organizations share the same safety goal: keeping drivers alive and safe. The Washington, D.C. Highway Safety Office (HSO) intends to eliminate deaths and severe injuries completely by adopting the nationwide Vision Zero project. The … Continue reading
Glass America Parent Company Announces New CEO, Financial Results
The Boyd Group, which operates Glass America, Gerber Collision, Auto Glass Service, Auto Glass Authority and Autoglassonly.com, has a new CEO. Timothy O’Day stepped down as CEO of the Canadian automotive services company on May 14. Brian Kaner, formerly Boyd … Continue reading
Balkan Glass Franchisee Welcomes AI
One of Belron’s European franchises is working with a deep tech company to introduce artificial-intelligence-based windshield inspections. Estonia-based DriveX creates AI-driven vehicle inspection software. UAB Euroglass, a regional Carglass franchisee in Lithuania and Latvia, will offer this software to insurers … Continue reading
Sponsored Link: Adhesive Company Offers Free Samples Via Glass.com
Auto glass shops can request free DINITROL sample kits thanks to the company’s new partnership with Glass.com. Officials say any shop, whether affiliated with Glass.com or not, can request a free kit through its website. The kit will ship directly … Continue reading
In Memoriam: Virginia Mahserjian
Virginia (Moroukian) Mahserjian, 83, died peacefully at home on Tuesday, May 20, 2025. She assisted her husband, George, and son, Art, with the bookwork at the family business, George’s Auto Glass & Upholstery in Watervliet, New York. Read more here.
Bus Driver Death Sparks Transit Glass Breakthrough
Tony Ricci noticed something was wrong as soon as he entered the building. The business development manager for aftermarket service solutions at Custom Glass Solutions (CGC) was visiting a Philadelphia public transportation facility run by the Southeastern Pennsylvania Transportation Authority … Continue reading
VITRO® Signs on for Auto Glass Week™ 2025
VITRO® has joined Auto Glass Week™ 2025 as its newest Silver sponsor. The Irving, Texas-based company produces glass for multiple sectors, including automotive. VITRO®’s auto glass line specializes in advanced technology original equipment manufacturer (OEM) glass and replacement parts. Auto … Continue reading
How Different Global Markets Are Adopting & Integrating ADAS Technologies Into Everyday Driving
While Advanced Driver Assistance Systems (ADAS) adoption varies across regions, its global momentum is undeniable. Read more here.
Shop Introduces Eco-Friendly Windshield Recycling Program in Michigan
As part of its continued commitment to customer care and environmental responsibility, Sterling Heights, Michigan-based SaveOnAutoGlass launched its new Eco-Friendly Windshield Recycling Program across the state. Read more here.
Belron Charts Three-Year Global Growth Strategy
United Kingdom-based Belron’s three-year growth strategy includes an emphasis on windshield-mounted camera recalibration, strengthening insurance partnerships and expanding mobile services. Belron’s majority shareholder, the D’Ieteren Group, held its yearly investor day on May 14. The group’s management teams presented non-financial … Continue reading
Nielsen & Moller Expands in Midwest
Nielsen & Moller Auto Glass Distributors recently acquired a rapidly growing auto glass supplier based in New Lenox, Illinois. The California-based company announced the acquisition of Glass Depot on May 19, and officials say Nielsen & Moller will officially launch … Continue reading
Regional Business Acquires New Connecticut Shop
A Connecticut auto glass shop is now operating under a regional company’s name. Payless Auto Glass has locations across Connecticut and Massachusetts. The company added a location in Waterbury, Connecticut, when it acquired Waterbury Auto Glass. Julius Perino operated the … Continue reading
Replacing the Governor’s Windshield? Just Another Day at the Shop
One Florida family-owned business recently replaced the windshield of a much higher-profile customer than usual: their state governor. Sarah Seymour, co-owner of Tallahassee, Florida-based Seminole Auto Glass, posted about the job on her Facebook page. “I got as excited as … Continue reading
Sika Stock Rating Upgraded by Private Securities Firm
Sanford C. Bernstein upgraded shares of Sika to a strong-buy rating in a research note issued to investors on Tuesday morning. Read more here.
AGSC Welcomes New Board Members
The Auto Glass Safety Council (AGSC) named Aric Haarala of Omega EDI and Joshua Levine of Arrow Auto Glass as its newest board members. Haarala is the vice president of Utah-based Omega EDI and vice president of sales and business … Continue reading
New Luxury Limo Glazed With Smart Glass
A new Mercedes-Benz limousine sports mostly smart glass thanks to a partnership with Gauzy. The Tel Aviv-based light and vision control company offers smart glass technology for multiple sectors, including automotive. Officials say the Mercedes-Benz Vision V incorporates Gauzy technology … Continue reading
UK Business Notices Rise in Vehicle Damage
Armstrong Windscreens, which operates across two counties in the United Kingdom, shared a post on social media saying they have noticed an increase in “random damage” in local towns. Read more here.
Automotive Tariffs Persist Despite Trade War De-escalation
The United States’ trade war with China appears to be de-escalating, but automotive-specific tariffs remain. U.S. officials met with Chinese counterparts this past weekend in Geneva, culminating in a 90-day pause and the potential for a substantial decrease in current … Continue reading
Tariffs Take Toll on Global Glass Manufacturer
Şişecam’s latest financial results offer a glimpse of how U.S. tariffs affect the global auto glass industry. The Turkey-based glass and chemical manufacturer released its first-quarter 2025 financial results on May 9. It reported that first-quarter revenue was down 19% … Continue reading
GlasWeld Joins Auto Glass Week™ 2025 as Windshield Repair Competition Sponsor
Auto Glass Week™ 2025 welcomes GlasWeld as its newest Platinum Plus sponsor and Windshield Repair Competition (WRO) sponsor. The company is based in Bend, Oregon. GlasWeld offers windshield repair supplies, including kits and resins. It also provides glass scratch removal … Continue reading
Auto Glass Business Helps Police Solve Crime
An 18-year-old man has been sentenced to 30 days in jail for a hit-and-run incident in Charlottetown on Prince Edward Island that left a pedestrian with serious injuries. Information from a local auto glass technician helped police find the suspect. … Continue reading
Former Golf Pro Details Scary Shattered Windshield Incident in Private Jet
Greg Norman revealed details of a scary incident when the windshield of his private jet shattered. Read more here.
Finnish Companies Develop Headset-Free Mixed Reality Windshields
Finnish startup Distance Technologies recently announced a partnership with defense and technology company Patria to create a headset-free mixed reality system that can display real-time 3D tactical data on a vehicle’s windshield. Read more here.
New Iowa Law Regulates Repair Claims to Protect Consumers
Another state has prohibited the assignment of benefits (AOB), continuing a trend that started in Florida and Kentucky. Iowa Governor Kim Reynolds signed the bill into law on May 6 after the Senate approved it on April 28. The bill … Continue reading
Fuyao Glass America Plans Facility Updates
Fuyao Glass America plans to invest $400 million in its Illinois manufacturing facility despite ongoing money laundering and labor exploitation investigations in Moraine, Ohio. Multiple investor publications and Chinese news outlets report that Fuyao is expanding its manufacturing facility in … Continue reading
UK Company Announces Expansion Progress
A United Kingdom-based company has opened three new service centers and expanded several others during the first quarter of 2025. Auto Windscreens officials say the company opened shops in Burton-on-Trent, Salisbury and Caernarfon. According to officials, these new shops have … Continue reading
Diagnostics and Recalibration Company Names New Leaders
Repairify has welcomed a new CEO and chief transformation officer (CTO). Repairify runs several remote diagnostics, calibrations, programming and automotive intelligence brands for the collision and mechanical repair industries. Srisu Subrahmanyam, Repairify’s new CEO, and Keith Crerar, its new CTO, … Continue reading
Commercial Vehicle Forecast Cut for 2025
Trucking industry tariffs and broader economic uncertainties have led to a downward revision in S&P Global Mobility’s 2025 global commercial vehicle forecast. Read more here.
Owners Share Tips on How Smallest Businesses Can Succeed
Small Business Week ends May 10, but small auto glass shops face unique advantages and challenges year-round. Repair and replacement company owners who are also the sole technicians must strategize to manage their businesses. glassBYTEs/AGRR contacted several shop owners who … Continue reading
Collision and Glass Company Starts 14th Annual Food Drive
Caliber Auto Glass and Caliber Collision began the company’s 14th annual Restoring You Food Drive on May 5. The food drive will run through June 20, and officials say all 1,800-plus Caliber locations in 41 states will accept non-perishable food … Continue reading
Boot Camps Take Training to Texas
The Auto Glass Safety Council (AGSC) held the latest in a series of free educational days in San Antonio on May 7. Over 25 technicians, business owners and managers attended. AGSC offered educational sessions for auto glass business owners and … Continue reading
Belron Canada VP Named New President
A new president will soon take over at Belron Canada as the current leader retires. Michel Savard will retire July 31, officials say. He became company president in 2022 after joining Belron Canada in 2005. Toni Cioffi will take his … Continue reading
Carlex Signs On for Auto Glass Week™ 2025
Carlex is one of Auto Glass Week™ 2025’s newest sponsors. The Nashville, Tennessee-based company is a Bronze sponsor. Carlex provides original equipment manufacturer (OEM) glass for several automakers, plus OE replacement glass. The business opened its first automotive glass plant … Continue reading
Rivian Approves Autel Recalibration System
Electronic vehicle (EV) manufacturer Rivian has approved an Autel Advanced Driver Assistance Systems (ADAS) recalibration tool for use on its vehicles. In February, Rivian sanctioned the Autel IA900 ADAS Calibration System for “ADAS Camera/Sensor Calibration and Aiming” on its vehicles. … Continue reading
Driven Brands Sued Over Alleged Lack of AGN Integration Disclosures
A shareholder recently filed suit against Driven Brands for allegedly not disclosing issues integrating Auto Glass Now (AGN). Jonathan Gaiman filed the lawsuit on May 2, 2025, against Driven Brands Holdings as well as several current and former executives. He … Continue reading
LAUNCH TECH USA Joins Auto Glass Week™ 2025
Ontario, California-based LAUNCH TECH USA is Auto Glass Week™ 2025’s newest Gold sponsor. LAUNCH TECH USA was founded in 2002. The company offers an array of diagnostic and Advanced Driver Assistance Systems (ADAS) recalibration tools and systems. Auto Glass Week™ … Continue reading
Driver Says Insurance Dropped Him for 4 Claims in 4 Years (Plus, a Speeding Ticket)
Mario Black said he was driving on Interstate 485 when he swerved to avoid a deer and hit the guardrail. He was ok, but his SUV wasn’t. He told a local journalist that his State Farm insurance covered most of … Continue reading
Despite Debt Hike, Belron Operator Reports 2024 Success
Belron’s majority owner, the D’Ieteren Group, praised the company’s growth despite a “highly polarized market” in the group’s recently released 2024 annual report. Belgium-based D’Ieteren Group published the report for investors in late April 2025. It outlines the company’s achievements … Continue reading
Alleged Defect Prevents Some Kia Wipers from Wiping
The National Highway Traffic Safety Administration (NHTSA) opened an investigation into potentially defective windshield wipers on certain KIA vehicles. NHTSA announced April 29 that its Office of Defects Investigation (ODI) received five vehicle owner questionnaires detailing a possible defect with … Continue reading
Automobile Insurance Has Held the Top Spot in the US Property and Casualty Market for Over a Decade
Automobile insurance continues to dominate the US property and casualty insurance market, after 10 years of holding the highest market share across all lines of business. Read more here.
Ontario Business Opens Auto Glass Wing
A family-owned Ontario automotive services company has expanded by adding a NOVUS Glass franchise. Eccles Auto Services Inc. in Dundas, Ontario, added a two-bay auto glass operation with NOVUS Glass. The shop already offered technology-forward services like public charging stations … Continue reading
Eight Windshields Smashed in One Neighborhood, Leaving Residents With Unexpected Expenses
Several neighbors in Baltimore say their windshields were smashed overnight on Thursday as ring cameras on several homes captured the alleged vandals in the act. Read more here.
Ex-Safelite Worker Sues Over Alleged Sex Discrimination
A former Safelite customer advocate in Georgia recently sued the company for discrimination. Kristi Lumpkin, who worked for Safelite in Macon, Georgia, claims her supervisors violated her 1964 Civil Rights Act protections. Title VII of the act prohibits employers from … Continue reading
Fix’s Global Mindset Extends to Claims Administration
Fix Network’s 2025 Global Conference ended Wednesday with an emphasis on global impact. The company’s president and CEO, Steve Leal, says American auto glass businesses will soon see this impact as Fix develops its own claims administrator in the United … Continue reading
CIECA Expands Board of Trustees
The Collision Industry Electronic Commerce (CIECA) has expanded its Board of Trustees, adding a representative from Boyd Group among others. CIECA officials say the board is expanding thanks to continuing membership growth. Five new board members have joined. “On behalf … Continue reading
Fuyao Celebrates President’s Retirement, Welcomes New One
Fuyao North America (FYNA) recently welcomed a new president. The company announced April 3 that Kevin Wheeler has replaced longtime Fuyao employee Dan Martin. Greenville, South Carolina-based Wheeler has been in the glass industry for 40 years, officials say. He’s … Continue reading
Nanny’s Quick Thinking Saved Her and Two Children From a Fiery Car
The fire blew out the nanny’s car’s windshield, melted the front tires and destroyed the front seats of her 2016 Toyota as the flames increased with intense heat. Read more here.
Fix Event Inspires Auto Glass Franchisees
The parent company of NOVUS Glass and Speedy Glass USA welcomed over 200 global franchisees to its 2025 Global Conference. Canada-based Fix Network is holding the conference at the Dreams Playa Mujeres Golf & Spa Resort in Cancún, Mexico, April … Continue reading
Autonomous Vehicle Regulations Lifted
The National Highway Traffic Safety Administration (NHTSA) is easing autonomous vehicle regulations to boost American innovation, officials say. U.S. Transportation Secretary Sean P. Duffy announced the launch of the Automated Vehicle (AV) Program on April 24. Officials say the program … Continue reading
Brand Promotes Recalibration for National Car Care Month
One national auto glass chain wants to educate consumers about Advanced Driver Assistance Systems (ADAS). Glass Doctor, a Neighborly company, is celebrating National Car Care Month by urging drivers to make sure their vehicles’ ADAS features are properly calibrated. “As … Continue reading
Saint-Gobain Shares Rise After Company Posts Higher Sales, Reassures on Tariffs
Saint-Gobain shares rose after the company reported higher revenue for the first quarter, confirmed its full-year outlook and said it has no direct exposure to customs tariffs. Saint-Gobain recently paused the sale of its auto glass unit. Read more here.
Driver Hits Turkey That Then Flew Through Windshield Along Interstate
Michigan State Police are asking drivers to be cautious after a turkey flew through a driver’s windshield along I-96 this week. Read more here.
Expert Breaks Down Tariffs: “Windshields are a Big One”
As the 25% vehicle import tariff continues and the May 3 tariff implementation on auto parts approaches, those in the auto glass and broader automotive industries have a lot of questions. The Collision Industry Electronic Commerce Association (CIECA) recently hosted … Continue reading
Auto Glass Techs Drop the Beat, Not the Windshield
Many things inspire people to write songs: romance, politics, personal struggles… and auto glass. Thanks to two technicians’ creativity, the industry now has its own tunes. Chris Grafe, owner of Texas Glass & Tools, wanted to write an auto glass … Continue reading
VD-K.TOOLS Signs On for Auto Glass Week™ 2025
Golden, Colorado-based VD-K.TOOLS is now an Auto Glass Week™ 2025 Cobalt sponsor. The company provides many tools, including equipment for windshield removal and setting, urethane dispensing and windshield storage. Auto Glass Week™ 2025 will be held Sept. 9-11 at the … Continue reading
2025 Auto Insurance Statistics and Consumer Report
To better understand the current state of the auto insurance market, the publication FinanceBuzz put together a market report to share current trends in the auto insurance sector, how consumers are responding to those trends and what the industry can … Continue reading
Woodpecker Damages More Than 20 Vehicles in Massachusetts Town
For weeks, Rockport locals have dealt with broken car windshields and side mirrors. Resident Janelle Favaloro was able to capture a photo of the culprit: a large, crow-sized bird whacking away at vehicles. Read more here.
AGSC Holds Webinar About State Farm’s Big Switch
State Farm’s upcoming switch in claims administrators from LYNX Services to Safelite Solutions was the subject of a webinar for Auto Glass Safety Council (AGSC) Registered Members today. The AGSC webinar brought together over 100 AGSC Registered Member Companies to … Continue reading
Auto Glass Week™ 2025 Announces Triad Diagnostic Solutions as New Sponsor
Auto Glass Week™ 2025 has welcomed Fishers, Indiana-based Triad Diagnostic Solutions as one of its newest Cobalt sponsors. Triad Diagnostic Solutions offers diagnostic and Advanced Driver Assistance Systems (ADAS) recalibration technology, tools, and training. The company also helps shops navigate … Continue reading
Driven Brands Appoints New Chief Accounting Officer
Driven Brands Holdings Inc. has announced the appointment of Rebecca Fondell as the new Senior Vice President and Chief Accounting Officer, effective May 9, 2025. Read more here.
Top 25 Advanced Driver Assistance Systems Companies in 2025
Advanced Driver Assistance Systems (ADAS) are increasingly central to automotive innovation, offering features that make driving safer, more comfortable and more intelligent. Read more here.
Cartier Watch And Bank Accounts Seized in Raid Connected to Glass Plant
More information regarding the ongoing investigation connected with a Fuyao Glass America plant has emerged. Federal agents raided the Fuyao plant in Moraine, Ohio, and other local businesses and residences in July 2024 as part of an ongoing financial crimes … Continue reading
Autel Issues Wide-Spread Software Update
Autel recently updated its calibration and alignment software to include several 2025 vehicles from a range of automakers, company officials say. The diagnostics and recalibration tool company released updates to download on Autel’s MaxiSYS Ultra ADAS advanced diagnostic tablet and … Continue reading
AutoBolt Joins Auto Glass Week™ 2025
Glass part-finding service AutoBolt has joined Auto Glass Week™ 2025 as a Cobalt sponsor. The Toronto-based business allows auto glass shops to input a VIN number and find the correct part for that specific vehicle. Auto Glass Week™ 2025 will … Continue reading
Earth Day Blues: Windshield Recycling Not So Simple
Earth Day is the perfect time for auto glass shops to consider ways to be more sustainable. Windshield recycling would be a great way to take care of the planet, but some things are easier said than done. For auto … Continue reading
China Prohibits Misleading Ads Promising “Smart Driving” and “Autonomous Driving”
In a broad regulatory attempt to strengthen monitoring of advanced driver assistance systems (ADAS), assisted driving and over-the-air (OTA) upgrades, China is prohibiting the use of phrases like “smart driving” and “autonomous driving” in automobile ads. Read more here.
College Students to Test Device For Hail Protection
Northern Illinois University students performing hail research are creating an expanded metal mesh system to protect their vehicle’s windshield from damage as they study in the field. Read more here.
Windows Won’t Stop on Some Ford Cars
Ford Motor Company has issued a voluntary recall for vehicles with faulty power-operating window systems. According to the National Highway Traffic Safety Administration (NHTSA), the recall affects certain 2024 Ranger and Lincoln Nautilus models which were improperly repaired under a … Continue reading
TOPDON USA Signs on for Auto Glass Week™ 2025
Automotive equipment provider TOPDON USA has joined Auto Glass Week™ 2025 as a Cobalt sponsor. Rockaway, New Jersey-based TOPDON USA offers various items for the automotive industry, including diagnostic tools and Advanced Driver Assistance Systems recalibration equipment. Auto Glass Week™ … Continue reading
In Memoriam: Jimmie Brown
Jimmie Brown of Columbia, South Carolina, recently passed away. The 80-year-old spent 22 years of his career working for Auto Safety Glass in Columbia. Read more here.
Japan Responds to Trade War
Following trade negotiations with the White House, the Japanese Government is considering simplifying automotive inspections. Read more here.
State Farm Strengthens Market Dominance
State Farm tops the National Association of Insurance Commissioners’ (NAIC) annual Market Share Data Reports for the third year in a row. Officials say NAIC’s yearly reports are based on market share data lists created from nationwide premium filings submitted … Continue reading
Precision Pays Off in Post-Replacement Accident
A shop owner and technician proved that adherence to safety standards and attention to detail pay off. Aaron Bradford is the owner of Auto Glass Safety Council (AGSC) Registered Member shop Driftwood Auto Glass in Brunswick, Georgia. He is also … Continue reading
Auto Glass Week™ 2025 Welcomes Sunroof Express
Auto Glass Week™ 2025 announced Sunroof Express as one of its newest Cobalt sponsors. The company is based in Troy, Michigan. Sunroof Express is one of the United States’ leading suppliers of sunroof replacement parts. Founded in 1980, the business … Continue reading
Glass Doctor Demonstrates Windshield Installation
The Glass Doctor location in West Bend, Wisconsin, demonstrated a windshield replacement for a local news outlet. Read more here.
St. Louis Ranks in Top 5 U.S. Cities for Toughest Car Maintenance
Common issues in St. Louis include transmission and windshield repairs, with weather conditions and older roads contributing to the city’s ranking. Chicago tops the list of toughest cities for car upkeep, followed by Atlanta, Philadelphia and Detroit. Read more here.
Competition Woes? The FTC Wants to Hear From You
The Federal Trade Commission (FTC) seeks input on how federal regulations impact competition. The FTC announced April 14 that it launched a public inquiry to find and reduce “anticompetitive regulatory barriers.” Fair competition is an ongoing concern in the auto … Continue reading
Sunroofs Could Open Themselves, Automaker Warns
General Motors has warned dealers that certain models’ sunroofs may open spontaneously. According to a Preliminary Information Bulletin issued March 7, the sunroofs on some 2023-2025 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles could open without anyone touching the … Continue reading
Egyptian Glass Maker Boosts Production
An Egypt-based auto glass manufacturer is putting $10 million toward expanding its auto glass production facilities. The Ramadan City-based Dr. Greiche Group announced April 14 that it will add a new auto glass production facility near its headquarters. Group officials … Continue reading
Spray-X Announced as Auto Glass Week™ 2025 Sponsor
Spray-X has joined Auto Glass Week™ 2025. The Cleburne, Texas-based company is one of the event’s newest Cobalt sponsors. Spray-X offers foaming glass-cleaning sprays for auto glass and household use. Bryan Tackett founded the company in 2010. Early bird discounts … Continue reading
Spring Threats to Your Car: Why Pollen and Rodents Could Cost You Thousands
Although pollen might seem like a harmless byproduct of spring, it can pose serious problems for your vehicle if left unaddressed. A pollen-covered windshield can quickly become a safety hazard. When mixed with windshield washer fluid, that yellow dust can … Continue reading
No Tariff Suspension for Auto Glass Industry
Auto glass businesses won’t see any tariff-related cost relief as the White House suspends some tariffs while raising others on imports from China. The administration issued an executive order on April 9 raising tariffs on Chinese imports, including glass, while … Continue reading
South Mountain Supply Joins Auto Glass Week™ 2025
South Mountain Supply of Phoenix has joined Auto Glass Week™ 2025. The tool distributor is one of the event’s newest Cobalt sponsors. The family-owned and operated company offers tools from many brands like GT Tools, UltraWiz, Precision Replacement Parts, Panther … Continue reading
Driven Brands Sells a Major Automotive Services Company
The parent company of Auto Glass Now announced it has sold one of its other businesses. Officials say Charlotte, North Carolina-based Driven Brands sold its car wash brand to Express Wash Operations LLC, which operates as Whistle Express Car Wash. … Continue reading
Businesses in Des Moines Adapt To Rising Costs Amid Tariff Increases
An Iowa auto glass business is finding creative ways to manage rising costs after the White House’s decision to increase tariffs on Chinese imports. Read more here.
Canadian Auto Glass Business Owner Running for Office
The owner of Jewell Auto Glass is running for Canadian federal office as an independent candidate. Read more here.
A Half-Century of Service: Glass Shop Celebrates Golden Anniversary
“Do the thing right. Do the right thing.” That’s All Service Glass’ slogan, and owner Ann Welly is proud to say it still rings true as the business celebrates its 50th anniversary. The company is based in Lima, Ohio, and … Continue reading
Tariffs May Affect US Car Brands More, Report Says
The “Big Three” automakers in Detroit may be more affected by tariffs than some foreign manufacturers, according to an automotive industry analysis company. JATO Dynamics’ research says Ford, General Motors and Stellantis are more likely to be hurt by the … Continue reading
Auto Glass Week™ 2025 Welcomes Sika Corporation
Sika Corporation has joined Auto Glass Week™ 2025. The Madison Heights, Michigan-based company is now one of the event’s Cobalt sponsors. Sika Corporation provides a variety of sealants and adhesives for several industries, including urethane for auto glass. The company … Continue reading
China’s DeepRoute.ai Teams up With Qualcomm for ADAS Solutions
The technologies will support features such as urban autopilot navigation, highway driving assistance and automated parking. Read more here.
UK Police Clarify Laws on Rescuing Dogs From Cars
British police are warning locals of the legal ramifications of breaking into vehicles to rescue pets. Read more here.
Automotive-Specific Tariffs Expected to Drive Prices Up
The White House’s latest tariff increases will directly impact the auto glass and broader automotive industry. The administration announced a 25% tariff on imported automobiles and automotive parts. On March 26, the White House issued a proclamation creating the tariff … Continue reading
Auto Glass Week™ 2025 Announces ProSet Setting Tool as New Sponsor
ProSet Setting Tool is now an Auto Glass Week™ 2025 Cobalt sponsor. The company is based in Colorado. Christian Foss invented the original ProSet tool, putting more than two decades of experience into developing it. Now, The PipeKnife Company owns … Continue reading
Minnesota Lawmakers Propose Auto Insurance Program for Low-Income Residents
Minnesota lawmakers have introduced a bill that would establish a low-cost auto insurance program for low-income residents. Read more here.
More Than 3,000 Sets of Free Windshield Wipers Distributed in D.C. Metro Area’s First Wiper Week
The Washington, D.C. metropolitan area held its inaugural Wiper Week, April 1-5, an initiative emphasizing the critical correlation between windshield wipers and road safety. Read more here.
High-Tech Windshields and the Law Are Reasons To Have Comprehensive Car Insurance
A South Carolina news publication told readers why the cost of windshields on Advanced Driver Assistance Systems (ADAS)-equipped cars should encourage them to get comprehensive car insurance. Read more here.
Auto Glass Factory Caught Up in Federal Investigation
Fuyao Glass America’s Moraine, Ohio, location has once again made headlines. Federal prosecutors filed a civil forfeiture complaint naming assets seized during the July 2024 raid. Last summer, federal agents raided Fuyao Glass America’s Moraine, Ohio, location, plus other local … Continue reading
Sekurit Parent Company Pauses Sale Worth Billions
The French building materials and glass producer Saint-Gobain has called off the over $2 billion sale of its auto glass unit, according to reports from Bloomberg. Bloomberg’s unnamed sources told the publication Saint-Gobain canceled the sale thanks to market instability … Continue reading
Precision Replacement Parts Joins Ranks of Auto Glass Week™ 2025 Sponsors
Precision Replacement Parts has joined Auto Glass Week™ 2025. The Weston, Wisconsin-based company is a Cobalt sponsor for the event. The company provides replacement parts for the auto glass industry and the automotive restoration, farming and industrial markets. Precision Replacement … Continue reading
These Delivery Vehicles Could Lose Wipers, Recall Says
The Oshkosh Corporation has issued a voluntary recall affecting about 169 vehicles. According to the National Highway Traffic Safety Administration (NHTSA), the wiper arm nuts on some of Oshkosh’s 2024-2025 ICE 2WD, ICE AWD, and BEV 2WD Next Generation delivery … Continue reading
Some Shops Make Recycling Work, Others Not So Much
Editor’s note: This is the third and final installment of glassBYTEs’ windshield recycling series. See the next issue of AGRR magazine for a more in-depth exploration of the topic. Shop owners who want to recycle windshields are largely dependent on … Continue reading
AGSC In-Person Training Available Free in Texas
As part of its ongoing initiative to provide education and help members “future-proof” themselves, the Auto Glass Safety Council (AGSC) will offer more live training on May 7 in San Antonio. AGSC and its National Windshield Repair Division (NWRD) are … Continue reading
Pilkington North America, Inc. Signs on for Auto Glass Week™ 2025
Auto Glass Week™ 2025 has welcomed Pilkington North America, Inc. The Urbancrest, Ohio-based company is a Cobalt sponsor. Pilkington North America, Inc. provides original equipment (OE) and aftermarket auto glass, as well as a variety of architectural and interior glass. … Continue reading
Business Owner Sucked Into Vacuum Referral Scheme
A dustup over an expensive vacuum cleaner ended with a $545 judgment. John Sobhani, the owner of Port Coquitlam, Canada-based Diamond Auto Glass, paid $4,509 for the vacuum and power nozzle before concluding he’d been scammed. Read more here.
Women Gets Windshield Repaired After Accident. There’s Just One Problem
A woman took her car to a body shop and got her windshield ostensibly repaired. But what it’s doing now led her to express concern that it wasn’t really fixed. Read more here.
What Happens to Recycled Windshields?
While many shops donate used windshields to police academies or rage rooms, others recycle them in the traditional way. glassBYTEs/AGRR consulted one of the largest windshield recycling companies in North America to find out what happens to that glass once … Continue reading
LYNX Parent Company Facing Financial Issues
Shortly before rumors of State Farm’s claims administration switch began circulating, a financial ranking organization downgraded the credit rating of Solera, the parent company of LYNX Services. On March 17, S&P Global downgraded Solera’s issuer credit rating from a B- … Continue reading
Auto Glass Week™ 2025 Welcomes Meteor Creative Inc.
Meteor Creative Inc. is one of Auto Glass Week™ 2025’s newest sponsors. The moulding provider has joined as a Cobalt sponsor. The Dover, Ohio-based company was founded in 1979. It offers precision custom profile extrusion and injection moulding, including FlexiTrim … Continue reading
UK Companies Partner to Expand Service
One of the United Kingdom’s largest national auto glass businesses has acquired another UK company. The Cary Group, which operates as National Windscreens in the UK, announced on March 27 that it would incorporate Masterglass Windscreens Limited on April 1. … Continue reading
Florida House Advances Bill to End No-Fault Auto Insurance
The Florida House Commerce Committee’s Insurance Subcommittee has advanced several bills aimed at reshaping the state’s insurance landscape, including legislation to repeal Florida’s no-fault automobile insurance system and modify various property insurance regulations. Read more here.
State Farm Officially Switches Claims Administrator, Will Job Rotation Change?
State Farm is switching from LYNX Services to Safelite Solutions as its claims administrator on July 1, 2025, according to a letter from the insurer to auto glass shops. At least some State Farm network shops received a letter announcing … Continue reading
Meritool, LLC Joins Auto Glass Week™ 2025
Meritool, LLC has joined the ranks of Auto Glass Week™ 2025 Cobalt sponsors. The tool supplier is based in Salamanca, New York. Meritool, LLC entered the auto glass industry in 1993 by designing and manufacturing cordless caulk guns. It sold … Continue reading
Inspiration Behind “Molly’s Game” to Speak at Auto Company’s Conference
Fix Network has announced Molly Bloom, the inspiration behind the thriller “Molly’s Game,” as a featured speaker at the upcoming Fix Network Global Conference. Fix Network operates several automotive services brands, including NOVUS Glass, Speedy Glass USA and SRP Products. … Continue reading
Thanks, Deer: Truck Loses both Front and Back Windshields
A sheriff’s deputy in Stafford County, Virginia, recently handled a situation where a truck’s windshield broke in an unusual way. Deputy R.T. Kulbeth arrived at the scene of a deer collision to find the vehicle involved sporting a windshield with … Continue reading
Auto Glass Repair Shop in Texas Prepares for More Tariff Impacts
The director of operations for Lewisville, Texas-based Platinum Auto Glass explains how the tariffs on imports from Mexico impact auto glass. Read more here.
Fire Department Gifted New Window for Fire Truck After Viral Video
Firefighters in Hammon, Oklahoma, had to break the window of their fire truck in order to move it out of harm’s way. A local auto glass shop donated a new window and his services. Read more here.
State Farm’s Rumored TPA Switch Sparks Industry Concerns
Reports have circulated the industry that State Farm Insurance will soon change its third-party administrator (TPA) from LYNX Services to Safelite Solutions. While these rumors are not confirmed, many auto glass shop owners and management are concerned about how the … Continue reading
Auto Windscreens Announces Latest Partnership
Two United Kingdom auto glass brands have announced a partnership to better serve customers. Auto Windscreens and UK Car Glass are working together to make sure customers can get complete replacement services, including windshield-mounted camera recalibration. According to officials, UK … Continue reading
Tampa-Based Company Set To Multiply Current Locations by 8
Auto Glass Brands LLC has launched an expansion program to add more than 40 locations by 2026. Auto Glass Brands does business as Nations Auto Glass and Mikes Auto Glass. According to officials, it will be targeting its efforts in … Continue reading
Lisle Corporation Signs on for Auto Glass Week™ 2025
Lisle Corporation has joined Auto Glass Week™ 2025 as a Cobalt sponsor. The company is based in Clarinda, Iowa. Lisle Corporation was founded in 1903. It offers specialty tools for automotive technicians, including auto glass techs, as well as lubrication and … Continue reading
Giant Hail Smashes Sunroof During Texas Storms
When a Texas driver and her mother got caught in severe thunderstorms moving through Kerrville Sunday, giant hail cracked the windshield repeatedly, making it impossible to see. And when they pulled it over, it only got worse. Read more here.
How Shops Get Creative Repurposing Old Auto Glass
There’s more than one way to dispose of a windshield. Some shops have found unique ways to give old windshields a new life instead of throwing them away. glassBYTEs/AGRR posted in a few industry Facebook groups asking shops how they … Continue reading
Kaizen Glass Solutions Joins Auto Glass Week™ 2025
Kaizen Glass Solutions is one of Auto Glass Week™ 2025’s newest Cobalt sponsors. The company is based in Hutto, Texas. Kaizen Glass Solutions offers training for auto glass replacement, windshield repair and Advanced Driver Assistance Systems (ADAS) recalibration. Those who … Continue reading
Auto Insurance Rates May Be Stabilizing. Why Are Premiums Still Going Up?
Nobody likes to get a bill, but when it comes to car insurance, chances are customers have been extra wary of receiving renewal letters lately. Read more here.
Odd Long-Snouted Creature Attacks Hiker, Rips off Windshield Wiper
A man was returning from a hike in southern Arizona when he saw an odd long-snouted animal on the hood of his car, local law enforcement said. The animal ripped off the hiker’s windshield wiper, then lunged at him. Read … Continue reading
Safelite Faces Proposed Class Action Suit Over Alleged Insurance Surcharges
A former Safelite employee has sued the company for allegedly illegally adding an extra charge to her health insurance because of her tobacco use. Kelly Key of Mobile County, Alabama, filed her suit against the Safelite Group and the company’s … Continue reading
John Bean Joins Auto Glass Week™ 2025
John Bean is now an Auto Glass Week™ 2025 Cobalt sponsor. The company is based in Conway, Arkansas. John Bean offers professional automotive repair equipment, including tools for Advanced Driver Assistance Systems (ADAS) recalibration. The company began in 1925 with … Continue reading
Companies Combine Tech to Create “Largest” Electrochromic Vehicle Window
A film company and a smart window company have collaborated to offer what they claim is “one of the largest electrochromic windows in the automotive industry.” Vancouver-based electrochromic window developer Miru Smart Technologies collaborated with Alpharetta, Georgia-based Argotec, to create … Continue reading
Automaker Recalls Trucks for Window System Failure
Ford has issued a voluntary recall for several trucks with potentially faulty window mechanisms, according to the National Highway Traffic Safety Administration (NHTSA). The recall affects only about nine vehicles. NHTSA says Ford is recalling several 2023 Super Duty F-250 … Continue reading
Volvo Recreates Unusual Road Incidents With AI for Safer ADAS Features
Volvo has implemented a cutting-edge technique for reconstructing scenes in 3D virtual worlds to help its cars’ safety software expect the unexpected. Read more here.
Texas Driver Survives Metal Rod Smashing Through Windshield
A man in southeast Texas is warning other drivers about the dangers of debris on the road after a metal rod smashed through his windshield. Read more here.
Boyd Group Cites Fewer Claims as Cause of Earnings Drop
Boyd Group Services Inc., the parent company of Glass America and Gerber Collision & Glass, announced its fourth quarter and 2024 financial results on March 19. The group reported it earned a net of 71.7% less in the 2024 financial … Continue reading
IBS Software Has Signed on to Auto Glass Week™ 2025
Auto Glass Week™ 2025 has welcomed IBS Software as a Cobalt sponsor. The company is based in Kansas City, Missouri. IBS Software offers the Elmo Anywhere auto glass point-of-sale system, which helps businesses manage purchase inventory, appointments and billing. The … Continue reading
Pushing the Boundaries of Information in the AGRR Industry
AGRR’s editor, Abby Bowman, made a guest appearance on James Chapman’s Put Them on the Glass Podcast March 18. She and Chapman discussed learning the industry, women’s presence in auto glass, upcoming articles and Auto Glass Week™ 2025.
Florida Governor Opposes No-Fault Auto Insurance Repeal, but Lawmakers Press On
As the 2025 legislative session rolls forward, Florida’s governor is standing firm against efforts to repeal the state’s no-fault auto insurance system. That’s as some state lawmakers are once again attempting to make the change, arguing that it would save … Continue reading
What Goes Into Replacing a Vehicle’s Windshield
A news outlet in Northern British Columbia visited an auto glass shop in Prince George to show consumers how a windshield is replaced. Read more here.
Distributors Raise Prices Ahead of Automotive Tariffs
The tariffs on imports from Canada, Mexico and China haven’t yet hit the automotive industry, but auto glass retailers report that distributors have already begun increasing prices. Effective March 4, The White House leveraged 25% tariffs on goods imported from … Continue reading
AGN Expands in New England
Boston has a new auto glass shop thanks to Auto Glass Now (AGN), the Charlotte, North Carolina-based subsidiary of Driven Brands. According to officials, the shop will offer repair and replacement services throughout the Boston market, including Dorchester, Roxbury and … Continue reading
Groves Incorporated Joins Auto Glass Week™ 2025
Auto Glass Week™ 2025 welcomes Groves Incorporated as a Cobalt sponsor. The company is based in Woodstock, Illinois. Groves Incorporated provides storage and transportation systems for several sectors, including glass. The company’s auto glass offerings include glass racks and tool … Continue reading
Shop Celebrates 32 Years, Grand Reopening
Advantage Glass Plus marked its grand reopening and customer appreciation day on Friday with a ribbon-cutting ceremony hosted by the Chamber in Hays, Texas. Read more here.
Mercedes-Benz Fights Sunroof Lawsuit
Mercedes-Benz disputes a class-action designation in the ongoing lawsuit over allegedly spontaneously shattering sunroofs. In a document submitted to the Georgia Northern U.S. District Court on Feb. 26, 2025, the German company denied all claims against it and argued the … Continue reading
The PipeKnife Company Joins Auto Glass Week™ 2025
The PipeKnife Company is Auto Glass Week™ 2025’s newest sponsor. The tool company is based in Golden, Colorado. The PipeKnife Company offers tools for auto glass removal and installation, plus caulking and glazing tools for the broader glass industry. In … Continue reading
In Memoriam: Ronald Wayne Branstad
Ronald Wayne Branstad, 72, passed away on March 8 after a battle with liver cancer. He owned an auto glass repair shop in Osage, Iowa. Read more here.
Experts Warn of Global Shift That Could Cause Car Insurance Prices To Skyrocket
Insurance industry experts are bracing for impact following the current administration’s tariff announcements. Read more here.
How Glass Companies Can Prepare for ICE Audits Amid Rising Deportations
As deportation activity increases under the new administration, many businesses could be subject to Immigration and Customs Enforcement (ICE) audits or even raids. Glass companies that may be affected can prepare in several ways. PAYCHEX, a company that offers payroll … Continue reading
Driven Brands Reports $237.5M Revenue from Two Hundred Stores
A national automotive services company has released updated 2024 financial information accounting for its new segment organization. Charlotte, North Carolina-based Driven Brands announced it was re-dividing its segments during a Feb. 25 investor call. The Auto Glass Now (AGN) and … Continue reading
Auto Glass Week™ 2025 Welcomes Gold Glass – ALP
Gold Glass – ALP is now a Cobalt sponsor for Auto Glass Week™ 2025. The fastener supplier is based in Bohemia, New York. Gold Glass – ALP offers mouldings, trim, hardware and brackets for several industries. The company’s auto glass … Continue reading
State Farm Executive Fired Over Comments on Premium Hikes After California Wildfires
An executive for insurance giant State Farm was fired this week after he was recorded on an undercover video making comments about the insurer’s premium increases in response to Southern California wildfires. Read more here.
Claims Avoidance and Weather Hampered Belron’s 2024 Sales, Executives Report
The D’Ieteren Group, which is the majority shareholder of United Kingdom-based Belron, announced its 2024 financial results on Monday, March 10. Executives reported that Belron earned solid growth for the company, though its North American results remained relatively flat. Columbus, … Continue reading
New Sponsor GMG EnviroSafe Joins Auto Glass Week™ 2025
GMG EnviroSafe has signed onto Auto Glass Week™ 2025 as a Cobalt sponsor. The business offers environmental health and safety (EHS) services. Chicago-based GMG EnviroSafe helps companies achieve EHS compliance by handling assessments, planning, implementation, training and ongoing support. The … Continue reading
Window-Breaking Invention Helps Save Lives and Keep Officers Safe
Joe Johnson invented a device — called a Shatterball — to breach tempered auto glass windows during emergencies. Read more here.
New York Sues Allstate Over Data Breach, Alleged Security Lapses
New York state sued Allstate on March 10, accusing the insurer’s National General unit of failing to report a data breach that exposed drivers’ license numbers, and lacking reasonable safeguards to protect drivers’ private information. Read more here.
State Targets Steering with New Auto Glass Insurance Bill
A bill prohibiting auto glass insurance steering practices was introduced in February in the South Carolina House. If it becomes law, the bill would strictly regulate the language insurance companies and third-party administrators (TPA) could use with consumers. According to … Continue reading
Auto Glass Week™ 2025 Welcomes Delta Kits
Delta Kits has returned as a Cobalt sponsor for Auto Glass Week™ 2025. The company is based in Eugene, Oregon. Delta Kits offers tools, kits and supplies for windshield repair and headlight restoration, including the popular 36160 EZ-350s Mobile Pro … Continue reading
Auto Services Company Revs Up Partnership
A large automotive services company is renewing its collaboration with a Formula 1 team. Fix Network, which operates NOVUS Glass, Speedy Glass USA and SRP Products, announced a partnership with Stake F1 Team KICK Sauber for the current F1 season. … Continue reading
Safety Tips for Repairing Cracked Big Rig Windshields
Broken and cracked windshields are a recurring problem for big rig drivers, and driving a DOT-regulated truck with such damage that may implode on the highway is dangerous. Read more here.
High Winds Flip Board Onto Car’s Windshield on NYC Bridge
A driver on the Verrazzano Bridge in New York City barely escaped what could have been a tragic accident. Video captured Wednesday shows a board flying off a pickup truck and hitting the windshield of a car heading in the … Continue reading
Safelite Settles Whistleblower Suits for $31 Million
The lawsuits between whistleblower Brian Williams and Safelite Group have ended as both parties agreed on settlements. In January of 2023, Williams filed lawsuits against Safelite on behalf of California and Illinois. He alleged the company violated both states’ insurance … Continue reading
Auto Glass Regulation Bill Hits Another State
Legislation that would prohibit the assignment of benefits (AOB) and regulate auto glass replacement has been introduced in Iowa. Iowa Senate Study Bill 1192 follows the pattern of AOB laws recently enacted in Florida and Kentucky and the a model bill from the National Council of Insurance … Continue reading
Breaking the (Auto) Glass Ceiling
Auto glass has historically been a male-dominated field, but the number of women in the industry is increasing. Between auto glass business owners, executives, technicians and shop managers, women do a little bit of everything. glassBYTEs/AGRR is spotlighting some of … Continue reading
Clean Plus Inc./CPI Divisions Joins Auto Glass Week™ 2025
Clean Plus Inc./CPI Divisions is now an Auto Glass Week™ 2025 Cobalt sponsor. The company is based in West Concord, Minnesota. Clean Plus Inc./CPI Divisions was founded in 1982 and originally only produced hand soap. Now, the business provides cleaning … Continue reading
Texas Police Department To Deploy Windshield Device for Unpaid Parking Fines
Starting Monday, March 10, the city of San Marcos, Texas, is introducing a new tool to help crack down on unpaid parking violations. Read more here.
Over 4,000 Ford Explorer Vehicles Recalled in Vietnam for Safety Inspection
Ford Motor Company has announced a recall of 4,142 Ford Explorer vehicles in Vietnam to inspect and replace the exterior trim on the A-pillar, as part of the automaker’s global safety recall program. Read more here.
Tariffs and Retaliation to Affect Glass, Automotive Industries
The previously paused tariffs on imports from Canada, China and Mexico went into effect early this morning. With Canada and China already retaliating, this decision will affect the glass and automotive industries. The current administration announced Monday that, effective March … Continue reading
Glass Company to Shutter Pennsylvania Plant, Cutting 105 Jobs
A glass company is closing its Pennsylvania manufacturing plant, affecting 105 workers. Ohio-based Custom Glass Solutions will close its plant in Trumbauersville, Pennsylvania, in April, according to a recent WARN notice. Custom Glass Solutions’ website says it offers OE glass … Continue reading
Burco Signs on to Auto Glass Week™ 2025
Auto Glass Week™ 2025 has announced Grand Rapids, Michigan-based Burco as a Cobalt sponsor. Founded in 1979, Burco provides automotive mirror glass and mirror supplies, including the popular Redi-Cuts line. Auto Glass Week™ 2025 will be held Sept. 9-11 at … Continue reading
Auto Services Company Names Keynote for 2025 Global Conference
A North American automotive services company has announced the keynote speaker for its annual conference. Fix Network operates NOVUS Glass, Speedy Glass USA and SRP Products. It has invited entrepreneur, investor and business strategist Grant Cardone as the keynote speaker … Continue reading
How Tariffs Could Impact the Cost of Auto Insurance
The tariffs on products from Canada, Mexico and China may drive up costs for auto repairs and possibly insurance, too. Read more here.
Judge Decides Who Must Pay for Safelite Lawsuit
Three insurance companies covering Safelite’s legal expenses in a former lawsuit must split the bill equally, according to a United States district court. The court recently settled a lawsuit between the insurance companies disputing how much each had to cover. … Continue reading
Auto Glass Week 2025 Gains AEGIS Tools International
AEGIS Tools International signed onto Auto Glass Week™ 2025 as a Cobalt sponsor. The Laurel, Montana-based company supplies tools for auto glass. The business offers tools for windshield removal, windshield installation, auto glass repair and urethane. Glass equipment provider Wood’s … Continue reading
Drivers Favor ADAS Tech Over Self-Driving Cars, Survey Finds
Drivers are significantly more interested in Advanced Driver Assistance Systems (ADAS) technology than in autonomous vehicles, a recent survey says. According to research from AAA, only 13% of United States drivers would trust riding in self-driving vehicles. Instead, the survey … Continue reading
Elderly Drivers ‘Particularly’ at Risk With Many Unaware of Safety Features
In the United Kingdom, older drivers are “particularly” vulnerable on the roads, with many not utilizing crucial safety features in their gas, diesel and electric vehicles effectively. Read more here.
City Tests Bullet-Resistant Glass Enclosures Aimed At Protecting Bus Drivers
Philadelphia’s public transit system is moving forward with plans to test-run bullet-resistant glass enclosures for drivers on city buses, joining other cities hoping to provide more protection for drivers who often face violence and harassment from passengers. Read more here.
A.N. Designs, Inc./UltraWiz® Joins Auto Glass Week
Auto glass tool company A.N. Designs, Inc./UltraWiz® has signed on to Auto Glass Week™ 2025 as a Cobalt sponsor. Torrington, Connecticut-based A.N. Designs, Inc./UltraWiz® offers tools for auto glass removal. UltraWiz®’s founder, Al Nilsson, started the company after a local … Continue reading
Model State Legislation Initiative Targets Auto Glass Practices
A not for profit group that creates model legislation about insurance issues “for the public good” has created model legislation regulating auto glass repair and replacement business practices. They designed the model so any state in the country could adopt … Continue reading
State Farm Shifts California Fire Costs to Auto Insurance Arm
State Farm plans to absorb the cost of California fire property damage into its auto insurance arm, officials say. The insurer is trying to get California Commissioner Ricardo Lara’s approval of an interim rate increase after paying out over $1 … Continue reading
Florida Voters Push for Insurance Reform Amendment
A proposed constitutional amendment aims to prevent insurers from canceling policies for Florida customers who have not violated their terms. The amendment would apply to all types of insurance, including home and auto. Read more here.
Battery Smashes Through Woman’s Windshield on State Turnpike
A woman says she is lucky to be alive after a large battery came flying though her car’s windshield while she was driving on the Florida Turnpike. The battery hit the woman in the head, but she was able to … Continue reading
Driven Brands Appoints New CEO, Reports 2024 Net Loss
Along with its 2024 financial results, Driven Brands announced the transition to a new president and chief executive officer (CEO) during an investor call on the morning of Feb. 25. Charlotte, North Carolina-based company reported revenue of approximately $2.34 billion … Continue reading
Equity Firm Buys ADAS and Diagnostics Company
Private Equity Firm Rotunda Capital Partners has acquired a well-known maker of Advanced Driver Assistance Systems (ADAS) calibration equipment. Rotunda announced the purchase of AirPro Diagnostics on February 25. According to Rotunda officials, the Bethesda, Maryland-based group “is an operationally … Continue reading
Auto Glass Week™ 2025 Gains SRP Products as a Copper Sponsor
SRP Products has joined Auto Glass Week 2025 as a Copper sponsor. The Saint Paul, Minnesota-based company supplies adhesives and cleaners for the auto glass and glass restoration industries. SRP Products offers the popular SRP Velocity line. They provide products … Continue reading
National Highway Traffic Safety Administration Laid off 4% of Staff, Spokesperson Says
The National Highway Traffic Safety Administration laid off 4% of its staff as part of a government-wide trimming of probationary employees, a spokesperson said Feb. 24. Read more here.
Floridians File Damage Claims for Windshields Cracked on State Road
Only two bridges connect Amelia Island to the rest of Nassau County: the Amelia River Bridge and Nassau Sound Bridge. A small section of the road before the Amelia River Bridge, between Yulee and the island, has been leaving drivers … Continue reading
Automaker Group Breaks Position on Federal “Right to Repair” Laws
The automaker-backed group that engaged in a years-long lawsuit against Massachusetts’ Right to Repair law has now recommended legislation to the U.S. Congress advocating for the right while protecting original equipment manufacturer (OEM) procedure. Right to Repair laws require automakers … Continue reading
Auto Glass Week™ 2025 Welcomes Omega EDI as a Bronze Sponsor
Omega EDI has returned as a Bronze sponsor for Auto Glass Week™ 2025. It offers record-keeping and management software for auto glass businesses. The Salt Lake City-based company provides software to help shops with tasks like credit card processing, EDI … Continue reading
3 Car Makers Issue Voluntary Recalls Over Rear Visibility
Multiple car manufacturers have issued voluntary recalls thanks to rearview camera troubles. According to the National Highway Traffic Safety Administration (NHTSA), Chrysler, Maserati North America and Volkswagen Group of America each recalled several models. For Chrysler, the NHTSA says a … Continue reading
Chunk of Ice Crashes Through Trucker’s Windshield on Highway
A truck driver suffered minor injuries after ice shattered his windshield while traveling on a Pennsylvania highway after a snowstorm. Read more here.
Did a Rock Hit Your Windshield, or Did Your Windshield Hit a Rock?
The media brand Wired explained to drivers how windshield damage occurs. Read more here.
State Farm Changes Recalibration Policy
State Farm Insurance has notified members of its National Glass Program that it is changing the approval process for installing original equipment manufacturer (OEM) glass on vehicles with windshield-mounted cameras. The new procedure will go into effect for at least … Continue reading
Acquisition Highlights Symbiotic Relationship Between Glass & Collision Companies
Columbus, Ohio-based CollisonRight LLC recently acquired Mander Collision and Glass, which has several shops in the Milwaukee area. It also acquired Suburban Auto Body, a two-location Virginia collision and glass business, giving it 117 total locations. CollisionRight CEO Rich Harrison … Continue reading
Houston Gains New Recalibration Center Thanks to Glass Distributor
As part of a campaign to provide better customer service and encourage safety, one national auto glass distributor opened a calibration center in Texas. Pennsylvania-based PGW Auto Glass announced the grand opening of the center in Houston, on February 18. … Continue reading
Allstate Knows (Almost) All, Lawsuit Alleges
One auto insurance company faces a class action lawsuit for allegedly illegally gathering personal driving data from its policyholders. Plaintiffs Michael Mahoney and Scott Schultz filed a complaint against Allstate Insurance with a United States District Court in Illinois on … Continue reading
DuPont Signs on as a Bronze Sponsor for Auto Glass Week™ 2025
Auto Glass Week™ 2025 has welcomed DuPont as a Bronze sponsor. The company is based in Auburn Hills, Michigan. DuPont is one of the oldest adhesives manufacturers in the market. It offers original equipment manufacturer-approved aftermarket adhesives for auto glass … Continue reading
Flying Ice Sheets Causing Danger on Roads After Ice Storm
A recent ice storm prompted a flood of calls to shops in New York. One auto glass business said by noon Feb. 17, it had received more than 100 calls from people hoping to get their windshield fixed. Read more … Continue reading
Auto Glass Companies Fight for Insurance Approval of Recalibrations
Getting windshield-mounted recalibrations approved and paid for by insurance presents a common frustration for auto glass companies. According to multiple business owners, working with insurers to get properly reimbursed for recalibration jobs takes extra time and effort. Though almost all … Continue reading
Auto Glass Week™ 2025 Gains Mygrant Glass Co. as a Titanium Sponsor
Mygrant Glass Co. has joined Auto Glass Week™ 2025 as a Titanium sponsor. The auto glass distributor is based in Hayward, California. Mygrant Glass Co. is a family-owned business and has over 85 warehouses across the United States. Auto Glass … Continue reading
Autel System Approved by EV Company
One electric vehicle (EV) maker has approved the use of an Autel calibration system on its vehicles. According to officials, Rivian has designated the Autel IA900 system as approved equipment for “ADAS camera/sensor calibration and aiming.” The Irving, California-based automaker … Continue reading
Metal Bar Crashes Through Windshield Striking School Bus Driver
A metal bar launched through a school bus windshield in Northshore, Washington, and hit driver Stewart O’Leary in the chest. Read more here.
Right To Repair Remains Law in Massachusetts – For Now
The legal battle over Massachusetts’ right to repair legislation has ended. A federal judge dismissed the last counts in the lawsuit only a month after taking over the case. According to court records, Judge Denise Casper, a U.S. District Court … Continue reading
Auto Glass Companies Join Forces in the UK
United Kingdom-based Auto Windscreens partnered with Optic-Kleer to offer jointly-branded services at some UK locations. Auto Windscreens provides repair, replacement and windshield-mounted camera recalibration services throughout the UK. Optic-Kleer is based in Texas but has franchises in the UK. According … Continue reading
Super Bowl Victory Brings More Business to Some Philly Shops, Less for Others
Every time the Eagles win big, Philadelphia revelers “celebrate” in the city. Fans climb street posts, set fires and smash windows. Sunday’s Super Bowl LIX victory over the Kansas City Chiefs was no exception. For some auto glass shops closest … Continue reading
Collision Association Announces New Leadership, Safelite Solutions’ VP Named Chair
Several new officers, including a Safelite Solutions vice president, have joined the Collision Industry Electronic Commerce Association’s (CIECA) executive committee. Brady Bonner, the vice president of client sales and support for Safelite Solutions, is CIECA’s new chair. Safelite Solutions is … Continue reading
Florida Auto Insurance Rates to Decrease
Several auto insurance companies are lowering their rates in Florida, Governor Ron DeSantis announced. According to officials from the governor’s office, GEICO, Progressive and State Farm have filed to reduce their rates by 10.5%, 8.1% and 6%, respectively. “For the … Continue reading
Fire Destroys Automobile Detailing, Windshield Repair Business
A fire destroyed Morrissette Inc., an automobile detailing and windshield repair business in Waterville, Maine, on February 9. Read more here.
Ring Video Shows Suspected Burglars Breaking Into Car Through Sunroof
Nashville Metro Police posted home video footage of a group breaking into a car through its sunroof. Read more here.
Glass Producer Faces Global Difficulties, Executives Slash Own Salaries
Nippon Sheet Glass Group (NSG), the parent company of NSG Pilkington, is continuing to battle “adverse conditions” globally, according to its third-quarter financial results for its 2025 fiscal year. The company’s third-quarter financial report says it earned about $4.1 billion … Continue reading
NOVUS Glass Parent Company Names New VP for North American Growth
The parent company of NOVUS Glass and Speedy Glass USA has a new vice president. Longtime Fix Network employee Daryll O’Keefe has been promoted to the role of vice president of strategic business development for North America. According to Fix … Continue reading
Şişecam Taps New Officer for Top Strategy Role
A global glass and chemicals producer has announced a new chief strategy officer. Ali Tolga Ünal takes on the role at Turkey-based Şişecam. The company produces glass for multiple sectors, including automotive glass. According to Şişecam officials, Ünal will be … Continue reading
Glass Doctor Franchisee Realizes Dream
For years, Jeff Chabot dreamed of owning his own business. To help narrow down what type of business he might want to pursue, Jeff began studying franchises. Read more here.
New NOVUS Glass Truck and RV Center Opens in Wyoming
NOVUS Glass of Cheyenne’s Truck and RV Center is open for business following a community-focused grand opening event. Read more here.
Techs Sharpen Skills, Earn Certifications at Industry Boot Camps
Auto glass technicians, business owners and managers gathered in Ontario, California, on Wednesday to learn more about their trade and earn more credentials. The Auto Glass Safety Council (AGSC) and its National Windshield Repair Division (NWRD) held technician certification boot … Continue reading
Panther Pro Inc. Signs Onto Auto Glass Week™ 2025 as a Silver Sponsor
Panther Pro Inc. is Auto Glass Week™ 2025’s first Silver sponsor. The company is based in Justin, Texas, and provides tools for auto glass work. Panther Pro Inc. offers windshield replacement tools, but it also operates the brand Duobond which … Continue reading
Historic Snowfall Leads to Spike in Windshield Repairs Across Northwest Florida
Some auto glass shops in northwest Florida say they are busier than ever repairing and replacing windshields. Read more here.
AGSC Committee Sets the Standard in ADAS Era
With windshield-mounted camera recalibration a now-common part of auto glass replacement, the industry’s safety standard is being updated to include guidelines for working with Advanced Driver Assistance Systems (ADAS). The Auto Glass Safety Council (AGSC) Automotive Glass Replacement Safety Standard … Continue reading
Auto Glass Week™ 2025 Welcomes CarCal Experts as a Gold Sponsor
CarCal Experts has signed onto Auto Glass Week™ 2025 as a Gold sponsor. The Advanced Driver Assistance Systems (ADAS) calibration specialist is based in Thornton, Colorado. The company provides windshield-mounted camera recalibration services. CarCal Experts also offers inspections for all … Continue reading
SIKA Offers Lunch to AGSC Education Attendees
SIKA Corporation will sponsor lunch for attendees of the February 5 Auto Glass Safety Council’s (AGSC) educational sessions. In conjunction with its in-person winter meetings in Ontario, California, AGSC and the National Windshield Repair Division (NWRD) are holding an Auto … Continue reading
New President Takes Helm at Auto Glass Now
Eight months after its last president resigned, Auto Glass Now (AGN) has a new leader. Nathan Edwards has taken on the role Nick Ouimet vacated in May of 2024. Michael Macaluso, executive vice president of paint, collision & glass at … Continue reading
AGSC/NWRD 2025 Winter Meetings Begin
The Auto Glass Safety Council (AGSC) and National Windshield Repair Division (NWRD) in-person winter committee meetings kicked off today in Ontario, California. The AGSC Education Committee was the first to gather on the morning of February 3. The members primarily … Continue reading
Auto Glass Week™ 2025 Gains XYG North America as a Gold Sponsor
XYG North America has signed on as a Gold sponsor for Auto Glass Week™ 2025. The glass manufacturer is based in Markham, Canada. XYG North America makes both architectural and automotive glass. The company provides standard laminated windshields as well … Continue reading
Collision Brand Acquires Regional Glass Business
A large collision repair brand has acquired a regional glass and collision business in the broader Milwaukee, Wisconsin, area. Columbus, Ohio-based CollisonRight LLC acquired Mander Collison and Glass’ seven shops. According to CollisionRight officials, this is one of the company’s … Continue reading
Are Higher Premiums and AI the Future of Car Insurance?
If you’ve heard more customers complain about their car insurance over the past few years, there’s a good reason why. A U.S. Department of the Treasury report details several reasons auto glass business owners can expect more changes in their … Continue reading
Safelite Argues Right to Repair in Maryland
Safelite attorney Michael Moné spoke before the Maryland Senate Finance Committee on January 22. He argued that the existing Maryland Online Data Privacy Act of 2024 should be amended to allow consumers the right to access data from their vehicles. … Continue reading
PGW Auto Glass, LLC Joins Auto Glass Week™ 2025 as a Gold Sponsor
Auto Glass Week™ 2025 welcomes PGW Auto Glass, LLC as one of its first Gold sponsors. The company is a Pennsylvania-based auto glass distributor. PGW Auto Glass, LLC launched its digital point of sale and business management system, Everything Autoglass, … Continue reading
Whistleblowers Claim They Hacked into One Carmaker’s Location Data
A whistleblower claims to have gained digital access to all of an automaker’s vehicles by hacking into his mother’s car. According to the website detailing their alleged findings, Sam Curry and fellow whistleblower Shubham Shaw “discovered a security vulnerability in … Continue reading
New DOT Secretary Takes Oath, Makes Changes
The 20th Secretary of the Department of Transportation has been sworn in. His first official act was to begin an effort to reverse Corporate Average Fuel Economy (CAFE) standards. Sean Duffy took his oath on January 29. According to DOT … Continue reading
Texas Man Could Face Charges After Using 3-Month-Old Baby To Wipe Snow off Windshield
A Texas man could be hit with criminal charges after he was seen in a viral TikTok video using a real-life baby to wipe snow off a car, according to reports. Read more here.
Rivian Wants Only Its Techs to do Replacements
Founded in 2009, Rivian is an Irving, California-based company that makes “electric adventure vehicles.” Like most electric vehicles, Rivian trucks and SUVs are equipped with nuanced Advanced Driver Assistance Systems (ADAS). The company sets its standards for replacement, repair and … Continue reading
Equalizer Industries, Inc. Signs Onto Auto Glass Week™ 2025 as Titanium Sponsor
Equalizer Industries, Inc. has joined Auto Glass Week™ 2025 as its first Titanium sponsor. The company is based in Round Rock, Texas, and offers more than 1,200 tools for auto glass repair and replacement. Ray Asbery founded Equalizer Industries, Inc. … Continue reading
Senators Propose Female Crash Test Dummy Requirement
U.S. Senators recently reintroduced a bill to update the testing regulations issued by the National Highway Traffic Safety Administration (NHTSA). One of the main objectives of the bill is to require female crash test dummies. Deb Fischer, a Senator from … Continue reading
Flying Snow Shatters Windshield; Why You Need to Clear the Snow off Your Car
Footage released by the Chase County Sheriff’s Office shows a block of compacted snow flying off an oncoming vehicle and smashing a truck’s windshield in Cedar Point, Kansas. Read more here.
State Bill Could Cap Insurance Coverage, Expand Some Consumer Protections
Mississippi insurers will not have to pay more than the “prevailing market amount” for auto glass replacement if a newly proposed state bill passes. The bill, introduced by Mississippi State Senator Robin Robinson on January 20, would amend Section 83-11-501 … Continue reading
Weak European Market Sparks Glass Producer Shift
Thanks to “weak demand” in Europe, a major auto glass producer has altered its production schedule in Germany. The NSG Group announced January 24 that its subsidiary, Pilkington Automotive Deutschland, would adjust production in Witten, Germany. According to group officials, … Continue reading
AirPro Diagnostics Joins Auto Glass Week™ 2025 as Platinum Sponsor
AirPro Diagnostics is Auto Glass Week™ 2025’s first Platinum sponsor. The Jacksonville, Florida-based company offers Advanced Driver Assistance Systems (ADAS) calibration equipment and diagnostics for the automotive industry. The Auggie is one of the company’s most well-known tools in the … Continue reading
Pricing, Insurer Information to Remain Sealed in Ongoing Safelite Suit
Redacted information in the ongoing lawsuit over Safelite’s alleged insurance fraud will stay sealed. Whistleblower Brian Williams sued Safelite in 2022, alleging the company committed insurance fraud by using aftermarket mouldings while billing for original equipment. Williams alleged the company … Continue reading
Vehicle’s Windshield Severely Damaged in Crash Into Utility Box, 3 Uninjured
Three people, including a child, escaped a crash in southeastern Wisconsin uninjured after their vehicle left the road and crashed into a utility box on Saturday afternoon. Read more here.
Hoʻomaikaʻi: Glass Company in Hawaii Celebrates 50 Years
A family-owned auto glass shop in Hawaii is celebrating its 50th anniversary. Founded in 1975, the business now has nine locations across the state’s islands and the United States territory of Guam. Frank and Grace Tamaye founded Ace Auto Glass … Continue reading
Lesniak Family Seeks Help for Unexpected Expenses
The family of Cathleen Lesniak has started a fundraiser to help cover her funeral expenses after her tragic death on January 18. One family member set up a fundraiser to help them. “[Cathleen’s] two sons—a dedicated public school teacher and … Continue reading
FTC Brings “Right to Repair” Suit to Farming Equipment
In a move that could have implications for the auto glass industry, the Federal Trade Commission (FTC) filed a lawsuit against John Deere, claiming the company was violating its customers’ right to repair. The legal complaint filed on January 15 … Continue reading
German Court Rules in Belron’s Favor over Right to Repair
A European court ruled in favor of a German auto glass company in a “right to repair” lawsuit. Carglass Germany, which is operated by United Kingdom-based Belron, sued automaker Stellantis over alleged barriers to accessing car data. German auto repair … Continue reading
J.D. Power’s Insurance Intelligence Report: Get Ready for a ‘Shop-a-Palooza’ in 2025
If 2024 was the year of the sky-high insurance premium, 2025 is shaping up to be the year when everyone is shopping for a lower rate. Read more here.
See Something, Say Something: Handling Industry Mental Health Concerns
Automotive workers have a high rate of mental health concerns, according to data from studies on the industry. Mental health organizations offer tips on how to recognize those who are struggling before disaster strikes. Ben, a charity for wellness support … Continue reading
Will Insurers Foot the Cleanup Bill in Oklahoma?
Oklahoma legislators have proposed amendments to a bill that would require insurers to pay for the removal of broken auto glass after an accident. Both the Oklahoma House of Representatives and Senate introduced bills to amend a current law that … Continue reading
FTC Bans Automaker from Sharing Driver Data in Privacy Crackdown
The Federal Trade Commission (FTC) has cracked down on one automaker’s data collection practices. According to officials, the FTC is banning General Motors and its subsidiary, OnStar, from disclosing drivers’ sensitive location and behavior data to consumer reporting agencies for … Continue reading
Uber Driver Takes Legal Fight to Employer After Windshield Cracks
A British Columbia, Canada, legal case raised an interesting question regarding how car insurance works for Uber drivers. Read more here.
Technician Certification Training Coming to California
The Auto Glass Safety Council (AGSC) has announced two in-person technician training and certification sessions in Ontario, California. The sessions will be held in February in conjunction with other AGSC in-person education and committee meetings. According to AGSC officials, training … Continue reading
UK Company Launches Calibration Service with New Strategic Leader
A United-Kingdom based national auto glass business has appointed a head of strategic partnerships to oversee its latest venture. Mima Rybanska fills the new role for Auto Windscreens. Company officials say she’s heading the company’s new service, Auto Calibrate, and … Continue reading
NOVUS Glass Franchise Expands, Son Adds New Services
NOVUS Glass in Grand Junction, Colorado, needed more space to add a few new services to its repertoire, and it didn’t need to go far to get it. Read more here.
OEM vs. Aftermarket: Shop Owners Weigh in on The Great Debate
Editor’s note: The upcoming issue of AGRR magazine will go deeper, exploring the differences between OEM and aftermarket glass. This first glassBYTEs article discusses what retailers think. Are original equipment manufacturer (OEM) glass and aftermarket glass equivalent? glassBYTEs/AGRR recently asked … Continue reading
Rearview Recall Affects 240,000 Teslas
Tesla has issued a voluntary recall affecting almost 240,000 vehicles, according to the National Highway Traffic Safety Administration (NHTSA). The rearview camera image on certain 2024-2025 Model 3 and Model S vehicles and certain 2023-2025 Model X and Model Y … Continue reading
Distributor Parent Company Reshuffles Finance Team
The parent company of a major auto glass distributor has announced a new corporate officer appointment. Japan-based NSG Group, which operates NSG Pilkington, has named Hiroshi Aiura as a corporate officer within the CFO office. According to company officials, Aiura … Continue reading
Why Car Insurance Prices Are Rising So Much Even Though Inflation Is Cooling
The past couple of years have been tough on consumers’ wallets. Inflation has affected groceries, gas and lots of other everyday expenses — and auto insurance is no exception. Read more here.
Family’s Car Windshield Smashed by Falling Meteorite
A shocked family woke up to find a meteorite had smashed the windshield of their parked car after dismissing the loud noise in the night as a firework. Read more here.
HUD Technology: Projecting the Future of Auto Glass?
Las Vegas recently hosted the Consumer Electronics Show (CES), and among the gadgets for fashion, fitness and space travel was auto glass image projection technology. Heads-up displays (HUDs) and the like aren’t a new concept, but the products debuted at … Continue reading
Award-Winning Auto Glass Shop Celebrates New Location
A shop in Charlotte, North Carolina, recently celebrated two milestones. After being named the best auto glass shop in its area at the end of 2024, its owner says the business just opened a new location. Auto Glass Experts’ owner, … Continue reading
TPA Debuts Insurance Partnership, New Portal
One third-party administrator (TPA) recently partnered with a regional insurance carrier and launched a new claims management portal. Driven Claims, a TPA based in Charlotte, North Carolina, is working with New England-based Arabella Insurance. “Arbella Insurance has a long history … Continue reading
Regional Group Offers $20K in Scholarships for Aspiring Automotive Technicians
A regional organization for automotive services providers is offering up to $20,000 in scholarships to students in post-secondary automotive education programs. The Alliance of Automotive Service Providers of Minnesota (AASPMN) is awarding $500 -$2,000 to each of the students it … Continue reading
Watch: Flying Block of Ice Smashes Through Kansas Truck Driver’s Windshield
A semi-truck driver experienced a harrowing close call on January 9 when a flying block of ice dislodged from the roof of an oncoming van and smashed through his windshield on US Highway 50. Read more here.
Winter Storms Deliver Mixed Fortunes to U.S. Auto Glass Shops
The long-term 2024-2025 winter forecast called for ice, snow and storms for many parts of the U.S., and the past few days have delivered. The weather brought more business to some auto glass shops after a seemingly slower fall, while … Continue reading
New Judge Aims to End Years-Long Fight Over Massachusetts “Right to Repair” Law
A legal battle over Massachusetts’ expanded “right to repair” law may end soon after several years of litigation. The case has been assigned a new judge who is intent on resolving the issue. In 2020, Massachusetts passed a bill giving … Continue reading
License Plate Readers Are Leaking Real-Time Video Feeds and Vehicle Data
In just 20 minutes the morning of January 7, an automated license-plate-recognition (ALPR) system in Nashville, Tennessee, captured photographs and detailed information from nearly 1,000 vehicles as they passed by. Among them: eight black Jeep Wranglers, six Honda Accords, an … Continue reading
Glass Repair Business Working To Fix Windows Broken During Car Break-Ins Ahead of Predicted Winter Weather
The frigid weather has complicated things for the dozens of Nashville residents whose car windows were smashed in by thieves. Read more here.
Commercial Vehicle Drops Load of Glass on Local Roadway
The driver of a commercial vehicle faces several charges following a lost-load incident that sent glass crashing across a roadway in Canada. Read more here.
Cybertruck Explosion Highlights “Armor Glass” Misconceptions
A Tesla Cybertruck exploded in Las Vegas on New Year’s Day, bursting the vehicle’s glass. While some might question if it is truly “armor glass” as advertised, auto glass experts say it performed as expected. The explosion occurred in front … Continue reading
Massachusetts Shop Moves to Expand Service
A New England auto glass business is moving and expanding one of its locations to serve customers better, officials announce. Allstate Auto Glass has moved its location in Worcester County, Massachusetts, to Northborough, Massachusetts. Officials say the move to a … Continue reading
“It’s a Distinction”: Shops Show Dedication to Safety
The Auto Glass Safety Council (AGSC) has recently welcomed several new registered member companies. Two of these shops are Lone Pine Auto Glass and Showcase Auto Glass. Tyler Johnson founded Lone Pine Auto Glass in Bellingham, Washington, in 2024. Johnson … Continue reading
Honda Adopts Bioplastic for Motorcycle’s Bodywork and Windshield
Honda has selected Durabio, a bio-based engineering plastic from Mitsubishi Chemical, for the colored bodywork and windshield of its X-ADV motorcycles, which debuted in Japan in December 2024. Read more here.
Winter-Proofing Your Car May Come In Handy During These Cold Days
The police department in Jackson, Tennessee, provided tips to drivers on how to prepare your car for winter weather. Read more here.
Safelite Sued over Alleged Accessibility Violations
A Safelite location in California is facing a civil rights lawsuit after a paraplegic customer alleged the company provided insufficient disability accommodations. According to a complaint filed on December 23, 2024, Michael Rhambo visited the Pasadena, California, location several times … Continue reading
“Sought-After” Setting Tool to be Available Again Soon
The PipeKnife Company has announced that it is still on track to begin offering the ProSet AutoGlass Setting Tool in the first quarter of 2025. In November 2024, the company signed an exclusive worldwide marketing and manufacturing license for the … Continue reading
UK Drivers Amazed by Simple Car Button Trick to Melt Ice on Windshields Quickly
Any hints of spring have been brutally overshadowed as Britain faces a cold snap, with icy conditions greeting many this morning and snow expected to continue falling throughout the week. As temperatures take a dive, early risers are met with … Continue reading
Police Search for Juveniles who Threw Rock from Overpass, Smashing Car Windshield
The San Luis Obispo Police Department is searching for a group of juveniles who broke a car window last month, the agency posted on Instagram on Wednesday. Read more here.
Caught on Camera: Man Smashes ANC Commissioner’s Car Window, Steals Purse
A D.C. official is among the latest victims of car break-ins and theft, and video cameras caught the suspect smashing her car window and running off with her purse. Read more here.
NHTSA Plan Aims to Streamline Self-Driving Rules
A newly proposed National Highway Traffic Safety Administration (NHTSA) program would help the makers of cars with automated driving systems ensure NHTSA compliance. NHTSA officials say the program would be called the ADS-equipped Vehicle Safety, Transparency, and Evaluation Program (AV … Continue reading
Former Boohoo Warehouse Snapped up by Windshield Repairer
United Kingdom auto glass company Allscreens Nationwide has finalized a deal to acquire a warehouse in Leicester that used to belong to the fashion brand Boohoo. Read more here.
And Now the Forecast for AGRR Businesses – Literally
The arrival of winter typically heralds more auto glass damage than the rest of the year. Sharp temperature drops exacerbate cracks, and ice and snow wreak their own havoc. With shops across the United States reporting an unusually slow fall … Continue reading
New Heated Windshield Clears Frost in 5 Minutes, Automaker Claims
Hyundai Motor Group’s luxury brand has introduced a heated windshield that uses metal-coated heated glass technology. Genesis Motor officials claim the windshield can clear itself of frost in under five minutes. The heating system requires 48 volts, officials say, and … Continue reading
Top U.S. Auto-Safety Regulator Finalizes Whistleblower Program Rules
The National Highway Traffic Safety Administration said it has finalized rules governing its whistleblower award program, fulfilling a requirement imposed almost nine years ago by Congress. Read more here.
Proposed Auto Body and Glass Shop Faces Opposition From Senior Housing
A proposed Caliber facility in Manchester, Connecticut, could face resistance from a nearby senior housing complex as its residents continue to move in. Read more here.
Woman Wins Appeal in Civil Suit Against State Farm
A Bloomington, Illinois, woman has won her appeal in a federal racial discrimination lawsuit against State Farm Insurance Co. Read more here.
Heads-Up for HUDs: Companies Partner to Improve Technology
Eastman, Covestro and Ceres Holographics are collaborating to advance heads-up display (HUD) technology. The companies hope to meet an increasing manufacturer demand for better safety and user-friendly features. The specialty materials supplier is based in the United States, the polymer … Continue reading
Finnish Plant Gains New Life
With help from a Finnish equipment services company, Pilkington Automotive’s Finland branch hopes to keep its auto glass production running smoothly. Pilkington has retrofitted a line at its plant in Laitila, Finland with services and equipment from Glaston. According to … Continue reading
Repair by Insurance Company’s Preferred Shop Leaves Car Paying the Price
A Hillsborough County, Florida, man thought he did everything right when he used the collision repair shop his car insurance company recommended, but said his car paid the price and ended up with additional damage. Read more here.
Pre-Payment Scam Targets Auto Glass Shops
A scam involving pre-payment with seemingly stolen credit card information has been plaguing North Carolina shops, owners report. Larry Diesbach of North Carolina-based Impex Auto Glass and Charlotte shop owners Bobby Aviles of B&C Auto Glass and Brandon Avery of … Continue reading
“When Is It Time To Emphasize Safety”: Broken Sunroof Frustrates Korean Driver
South Korea has had its heaviest snow in 11 years as of November, and it has damaged vehicles. One driver says his sunroof collapsed under the weight of the snow and he’s frustrated the dealership doesn’t agree that there is … Continue reading
Is It Against the Law To Have Ice on Your Windshield in Idaho?
Scraping snow and ice off the windshield becomes a daily wintertime chore in Idaho, but if not done properly, the consequences could be costly. While it might be tempting for drivers to scrape as fast and as little as possible, that isn’t legal … Continue reading
In Memoriam: Robert Alexander Fox
Robert Alexander Fox died on Thursday, December 12 at the age of 87. He was born on March 26, 1937, in Port Hastings, Canada. Fox lived a life rich in hard work, adventure, and dedication to his family and business. … Continue reading
County Court Sentences Man to 7 Years After Tire Strikes, Kills 18-Year-Old
A Cincinnati man will spend seven years in jail after a crash in which a truck tire flew through a windshield on the interstate, killing an 18-year-old woman. Read more here.
Backed into Bankruptcy: Automotive Smart Glass Company Owes 100-Plus Creditors
A manufacturer of specialized, technical automotive glass recently filed for bankruptcy with several million dollars in liabilities and over 100 creditors including the U.S. federal government. AGP eGlass is petitioning for chapter seven bankruptcy. AGP eGlass operates out of Michigan … Continue reading
States Get $171 Million to Update Crash Record Systems
To improve the accuracy and accessibility of safety information with updated crash data systems, the National Highway Traffic Safety Administration (NHTSA) is offering $171 million in grants to 19 states and territories. These grants are part of the State Electronic … Continue reading
Cat Deploys First Self-Driving 777 Dump Truck for Aggregates Industry (Video)
Caterpillar continues its advancements in autonomous haul trucks, revealing its first deployment of the technology for the aggregates industry. Read more here.
State Farm To Raise California Car Insurance Rates by Double Digits for Second Year in a Row
California drivers insured by State Farm can expect to see their rates rise by double digits for the second year in a row in 2025. On Friday, the insurer was approved to raise rates on personal auto insurance by an average of 17.7% starting at the end … Continue reading
Tis the Season, But Owners Aren’t Jolly: Are the 2024 Slow Months Slower?
Auto glass shops typically see a slump in business as fall turns to winter, but this year, many business owners have noted that the slow season seems slower than usual. Mike Pugs is the owner and operator of First Class … Continue reading
Cary Group Takes On Deputy CEO
The Cary Group, which operates United Kingdom-based National Windscreens and other European auto glass services brands, has appointed a deputy CEO. In his new position, company officials say Rudolf Rizzolli will help manage the group’s expanding European operations. Rizzolli will … Continue reading
No Windshield? New Performance Car Ditches Glass
To mimic the experience of a Formula 1 racecar, Mercedes-Benz has decided to omit the windshield on the first sports car in its exclusive Mythos series. The company debuted the Mercedes-AMG PureSpeed at the December 8 Formula-1 Grand Prix in … Continue reading
Is It Legal To Drive With a Frosty Windshield in Texas? State Law Has No Chill
The Texas Transportation Code prohibits drivers from operating motor vehicles with any objects or materials attached to the windshield, side window, or rear window that reduce or obstruct the driver’s clear view. Read more here.
Stranger Saves Man’s Life, Pulling Him From Sinking Car
A heroic story unfolded in Jackson, Michigan, where a father of four and devoted husband had his life saved by a stranger. A local ended up skidding on black ice into a pond, and though he punctured the windshield, he … Continue reading
Florida Assignment of Benefits Ban Curbs Lawsuits
Florida auto glass lawsuits have dropped substantially since the passage of legislation banning the assignment of benefits (AOB) in 2023. About 83% fewer cases have hit the courts in 2024 than in 2023, according to state data shared by the … Continue reading
Retired Safelite VP Steve Miggo Passes Away
Steve Miggo, retired executive vice president of Safelite, passed away on December 6 after a long illness. He was 60 years old. Miggo lived in Columbus, Ohio, and was with Safelite from 2008 until he retired in 2022. No additional … Continue reading
Exotic Sports Car Could Lose Glass
The rear window on a certain McLaren coupe may detach, so the manufacturer has issued a voluntary recall, according to the National Highway Traffic Safety Administration (NHTSA). Some McLaren 2021 765LT coupes don’t have enough bonding on the back cabin … Continue reading
Australian Man Dies After Object Crashes Through His Windshield
A Canberra, Australia, resident has died on the interstate after being hit by an object that reportedly fell off a camper trailer. Read more here.
Irish Police Investigate Incident Where Car Window Left “In Bits” by Thief
The gardaí (Irish police force) is investigating an incident where a thief smashed a window of a car parked outside the owner’s house in Limerick, Ireland. Read more here.
Watch: Pilot Lands Safely After Vulture Smashes Through Plane’s Windshield
A single-engine aircraft ferrying five passengers in Brazil had a narrow escape when a vulture crashed through the plane’s cockpit windshield and hung in front of its pilot for the remainder of the flight. Read more here.
Getting Along: Gen-X and Gen-Z Can Still Work Together
Bridging the gap between more experienced technicians and novices may be difficult, but according to many in the industry, it is far from impossible. From working with family to offering inter-generational support, several business owners have found ways to make … Continue reading
Caliber Brings Familiar Face to Executive Role
Caliber has announced an “invaluable” employee will be taking on a new role created to help grow the company. Shawn Hezar will fill the new chief corporate development officer position. He is currently the chief client officer for the Dallas-based … Continue reading
Executive Switch Pending for Canadian Auto Services Company
Boyd Group Services Inc.’s current president and chief operating officer (COO), Brian Kaner, will soon become chief executive officer (CEO) as Timothy O’Day prepares to step down. The Canada-based company runs multiple automotive services brands in North America, including Glass … Continue reading
Shop Warns Customers of Recent Scammers
A Topeka, Kansas, company has been a victim of a scam, and it’s making sure its customers stay safe. King Auto Glass announced on social media that they’ve recently been scammed. The scammers are claiming to represent the company. Read more here.
“Thought It Was a Bomb That Went Off”: Man’s Windshield Shattered While Driving Down Interstate
A Southwest Washington man was driving on Interstate 205 when someone threw something that turned out to be plastic, water-absorbent beads at his car. Read more here.
Sunroof? Yeah, There’s a Recall for That
Mercedes-Benz USA has issued a voluntary recall affecting 23 models and more than 30,000 individual cars due to potentially detaching sunroofs. According to documents submitted to the National Highway Transportation Safety Administration (NHTSA), this is the latest step in an … Continue reading
“Peace of Mind” or Piece of Big Brother?
For drivers in severe crashes, their concerns go beyond just damage to their windshield and car body. One insurer has introduced a feature to provide extra aid to those in major accidents. Progressive Insurance recently launched its Accident Response feature … Continue reading
Auto Glass Maker Celebrates 89 Years
Global glass producer Şişecam is celebrating its 89th anniversary. The Turkey-based company was founded in 1935 and began auto glass production in 1966. According to Şişecam officials, it began with 400 employees producing items like Kerosene lamps and medicine bottles … Continue reading
Town’s Christmas Car Giveaway Celebrates 21 Years of Holiday Generosity
For more than two decades, a Christmas car giveaway has been a cherished tradition in Chilliwack, Canada, bringing joy and support to deserving families during the holiday season. A number of local businesses, including Tom’s Auto Glass, join Fix Auto … Continue reading
Drivers Warned To Follow New Side Mirror Rule Despite It Being “Silly”
United Kingdom drivers are being warned they should adhere to side mirror warnings as we head towards Christmas in a bid to keep the mirrors from freezing and reducing visibility. Read more here.
Gen X vs. Gen Z: Can’t We All Just Get Along? It’s in the Family
Social media is ripe with examples of technicians from different generations who don’t see eye-to-eye on the job. Older techs report a lack of “teachability” in their younger counterparts and newcomers say some experienced techs don’t want to learn the … Continue reading
Good Samaritan Rescues Woman From Overturned Car on Thanksgiving Morning
A woman got a second chance at life early Thanksgiving Day when a good Samaritan rescued her from an overturned car by smashing a window in Houston, Texas. Read more here.
Wild Turkey Goes Through Windshield of Truck
A man was heading home after celebrating a family member’s acceptance into the University of Notre Dame when a wild turkey crashed halfway through his windshield. Read more here.
Snowplow Debris Causes Thousands in Vehicle Damage
One local in Calgary, Canada, has been avoiding her normal commute route because her windshield was damaged by debris tossed up by a snowplow. Read more here.
Suspects Punched Man, Smashed His Car Window in Parking Lot
Authorities say two men followed the victim to his car in a parking lot in Commack, New York, punched him and smashed his window. Read more here.
Transportation Agencies Wave Yellow Flag for Roadway Debris
Between a log piercing a Texas driver’s windshield and a trailer hitch smashing the glass on a semitruck in Utah, recent stories of debris wrecking windshields and endangering drivers abound. State and national transportation authorities report road debris, especially from … Continue reading
Managing Director Role Changes Hands for UK Glass Services Brand
United Kingdom auto glass services brand National Windscreens is transitioning to a new managing director. Stuart Boon is taking over for Peter Watters, who is working toward retirement by the end of 2024. According to company officials, Boon has many … Continue reading
Kia Syros To Get Panoramic Sunroof, Launch Early Next Year
According to a new teaser video, the Kia Syros will come equipped with a panoramic sunroof. The other major highlight is a new vertically-stacked, tri-LED projected headlight flanked by L-shaped LED DRL. Read more here.
Charities, Local Businesses Bring Aid to Residents of Western North Carolina
Several charitable organizations and a diverse group of community partners in Iredell County have worked hard over a six-week period to help victims of Hurricane Helene in Western North Carolina. B&B Auto Glass is one of the businesses that contributed. … Continue reading
Explaining Replacement Prices to Customers
With recalibration on cars with Advanced Driver Assistance Systems (ADAS) and other factors raising the bill on newer vehicle windshield replacements, shops are left with customers, who range from curious to disgruntled, eager to know why they’re paying more. Shop … Continue reading
Rear Visibility Issues Trigger Two New Recalls
Two carmakers have issued another recall for rearview camera displays not functioning as expected and failing to meet federal safety standards for rear visibility, according to the National Highway Traffic Safety Administration (NHTSA). General Motors’ recall affects about 582 of … Continue reading
Mechanic Dies After Saving Friends in Landslide Tragedy
Mechanic Anil Singh died after his van plunged into a landslip in Princes Town, Trinidad and Tobago. Despite suffering severe injuries, he made the ultimate sacrifice by breaking the windshield of the crashed van to save his trapped friends. Read … Continue reading
Man Issues PSA for Other Drivers Over How To Avoid Paying $600 for Broken Car Windshield
One TikTok user told drivers that if the debris damaging a windshield came from a dump truck, they might be able to get the dump truck’s company to pay for the replacement. Read more here.
Log Slams Into Windshield of Texas Driver
A Final Destination-like reality hit hard for a San Antonio, Texas, driver who was cut by a smashed windshield when an unsecured log went flying across an interstate highway. Read more here.
Trailer Hitch Damages Nine Cars on Highway, No Injuries Reported
A loose trailer hitch crashed into a semitruck driver’s windshield after another car kicked it up on November 24. According to local authorities, the trailer hitch damaged eight cars and one semi traveling southbound on the highway in Clearfield, Utah. … Continue reading
Help, I’m Bleeding! Dealing with Jobsite Injuries
Editor’s Note: This article explores first-aid safety and is not official medical advice. Always consult a medical professional for medical questions. Even the most experienced technicians make mistakes. The slip of a knife, the slight mishandling of a piece of … Continue reading
Video Shows Police Smash Sunroof, Saving Man From Car Submerged in Pool
Phoenix police recently released a dramatic video of an officer rescuing a man who they say drove his car into a pool. Read more here.
Amtrak Train Impaled Through Windshield by Downed Tree During Bomb Cyclone
An Amtrak Cascades train struck a downed tree during a recent windstorm, causing significant damage to the cab car. Train 519 was on its way from Vancouver, B.C. to Seattle when it struck a tree that had fallen onto the tracks … Continue reading
“I’m Just Glad I Didn’t Die!”: 70-Year-Old War Veteran Shot Through Car Window
A man told police that at about 3 p.m. on November 15 he was sitting in his car, waiting on a friend near Dr. Martin Luther King Drive in St. Louis, Missouri, when he heard shots fired. One bullet shattered … Continue reading
Auto Repair and Windshield Replacement Costs Have Risen. Why?
If your shop has had more customers with “sticker shock” at the cost of a windshield replacement over the past couple of years, you aren’t alone. Alongside collision repair costs, windshield replacement prices on newer models have increased significantly over … Continue reading
Setting Tool Finds New Home With Well-Known Supplier
Technicians will soon be getting one familiar tool from a different source. The PipeKnife Company has signed an exclusive worldwide marketing and manufacturing license for the patented ProSet Auto Glass Setting Tool product line from ProSet LLC. Officials from the … Continue reading
Auto Glass Repair Business To Host Grand Opening of Physical Store
Chip Control Auto Glass is hosting a grand opening in collaboration with the Greater Killeen Chamber of Commerce on Wednesday, Nov. 20, in Killeen, Texas. Read more here.
GSA Capital Partners LLP Acquires 48,858 Shares of Driven Brands Holdings Inc.
GSA Capital Partners LLP bought a new position in shares of Driven Brands Holdings Inc. during the third quarter, according to its most recent filing with the SEC. The fund bought 48,858 shares of the company’s stock, valued at approximately … Continue reading
Tools Reported Stolen From Auto Glass Shop
Several tools were reported stolen from an auto glass business in Hopkinsville, Kentucky, the morning of November 14. Local police say someone took a drill, an impact driver, batteries, a glue gun, and several other tools while damaging a vehicle … Continue reading
UK Drivers Warned Never To Use Popular “Hack” to Clear Windshields
United Kingdom Drivers are being warned that they could risk damaging their windshields this winter all thanks to a common “hack.” With the colder months now here, many drivers will be waiting longer to de-fog or de-ice their cars. Read … Continue reading
Appellate Court Affirms Class Action Status of Nissan Sunroof Suit
Two years after Nissan’s initial appeal, a U.S. appellate court upheld the class action status of an ongoing case over allegedly spontaneously shattering sunroofs. In 2022, a judge in a U.S. District Court in California approved the lawsuit over allegedly … Continue reading
National Glass, Collision Brand Fixes Car for Army Veteran, Single Mom
A U.S. Army veteran and single mother has a new car thanks in part to a national auto glass and collision company. Gerber Collision & Glass partnered with insurance company GEICO to donate a vehicle through the National Auto Body … Continue reading
Saint-Gobain: Price Target Raised by Financial Services Group
Noting that Saint-Gobain is “studying the potential sale of its automotive glass unit,” according to Bloomberg, the research firm Oddo BHF believes that such a divestment “could only be a first step to a more ambitious strategy.” Read more here.
Debris Through Windshield Seriously Injures Passenger on Highway
A passenger was seriously injured on November 16 when debris came through the windshield of a vehicle on U.S. 395 in Nevada. Read more here.
Potential Sale or Market Rumor for French Glass Producer?
French glass and building materials producer Saint-Gobain could be considering selling its auto glass segment, according to reports from Bloomberg. The company operates auto glass systems-maker Sekurit and repair and replacement services brand Glassdrive. Unnamed sources “with knowledge of the … Continue reading
“I Think Maybe Your Dad Sent Me”: Shop Rallies Community to Help Single Mom
For one single mom in New Jersey with a vandalized car, a local auto glass shop helped deliver an early holiday miracle. The job touched Chris Burchell, owner of Absolute Auto & Flat Glass in Wayne, New Jersey, from the … Continue reading

