Author Archives: Tom Herron

Federal Regulators Take Aim at Headlight Glare, Outdated Lighting Rules

Six in 10 drivers say headlight glare is a problem after dark, and nearly three-quarters of those affected say it’s worsened over the past decade, according to a March AAA survey. On October 6, the National Highway Traffic Safety Administration … Continue reading →

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Senators Question Growing Share of Auto Claims Closed Without Payment

About 45% of auto liability and medical insurance claims resolved in 2025 resulted in no payment, up from 35% a decade earlier, according to The Wall Street Journal. Now, two U.S. senators want to know why. Sens. Elizabeth Warren, D-Massachusetts … Continue reading →

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Peak Animal-Collision Season Gives Shops a Customer-Education Opportunity

Deer account for more vehicle collision claims than any other animal, and drivers are entering the time of year when the risk is highest. For auto glass shops, the findings can become part of the customer conversation this fall, whether … Continue reading →

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Heavy-Equipment Glass: Tips and Best Practices from the Field

Heavy-equipment glass can be some of the most profitable work in the automotive glass business, and for a good reason, according to Victor Ng. Ng, owner and manager of Xpress Auto Glass in Newark, New Jersey, has spent more than … Continue reading →

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Tariffs Put More Pressure on Auto Glass Shops

Tariff costs are beginning to show up in what auto glass shops pay for windshields. Reymundo Menchaca, owner of Auto Glass Pros in San Antonio, Texas, has seen glass prices increase about 5% to 10%. “As a business, we have … Continue reading →

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California Enacts New Auto Glass Repair Rules

California Gov. Gavin Newsom signed Senate Bill 988, the California Motor Vehicle Glass Act, on Sept. 27, setting new requirements for auto glass shops handling windshield work and insurance claims. The law requires shops to tell customers whether a vehicle … Continue reading →

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Allstate Faces Proposed Class Action Over Short Pays on Rental Reimbursements

Allstate is facing a proposed class action over rental car reimbursement. The plaintiffs allege Allstate arranged rentals through Enterprise Rent-A-Car but did not reimburse the full amount charged. The lawsuit was filed Aug. 21 in U.S. District Court in Chicago … Continue reading →

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Vehicle and Insurance Costs Put Affordability in Focus for Auto Glass Shops

Drivers are facing high vehicle ownership costs, while auto insurance is taking a larger share of household income. For auto glass shops, that means customers may be weighing windshield work against a long list of other vehicle-related costs. The Cost … Continue reading →

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IceBlue Looks Different, but the Real Story Is the Heat

Anyone who has ever opened a car door after working on it in the summer sun has felt the blast of hot air letting them know immediately just how much heat has built up inside. To help combat this issue, … Continue reading →

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