Author Archives: Tara Taffera
Auto Glass Distributor Re-Enters U.S. Market
Nielsen & Moller Auto Glass International (NMAGI) has assembled a new professional team and is re-entering the U.S. market. The company says it’s the right time to fill the void due to the industry-wide issue of supply chain challenges. But … Continue reading
XYG North America Assesses Market Conditions, Excitement about Auto Glass Week and More
In a market challenged by price increases, inflation and labor shortages, representatives at XYG North America discussed their future strategies and goals with glassBYTEs.com/AGRR magazine. “Everyone knows inflation is hitting its highest point,” says Brilli Huen, XYG North America marketing … Continue reading
Make Plans to Attend the First-Ever Auto Glass Week™ 2022 Career Day
The first-ever Auto Glass Week™ (AGW) Career Day kicks off this September 16! Throughout the day, our special guests will gain exposure to passionate industry representatives from different disciplines and have an opportunity to meet with employers that have immediate … Continue reading
Driven Brands Exec Talks Expansion Plans
Driven Brands shot to the number three spot in AGRR magazine’s 2022 list of Top Auto Glass Retailers in the category of companies with $100-$200 million in revenue. In April 2022, the company announced it was acquiring All Star Glass, … Continue reading
President’s Budget Includes $18.1 Million for ADAS Research
This week, The Biden-Harris Administration submitted to Congress the President’s Budget for fiscal year 2023 (FY 2023). A hefty $105 billion will go to the U.S. Department of Transportation, which calls for investments in highway safety, including research into Advanced … Continue reading
Customer Experience is King. Are you Slaying it?
I recently returned from a sales summit targeted towards the home improvement industry. The audience, which ranged from owners to sales representatives and other personnel, received rapid-fire information from all angles for three days. I came away with dozens of … Continue reading
Companies Still Searching for Calibration Solutions and Information
The search is still on for calibration solutions according to exhibitors at last week’s Special Equipment Market Association (SEMA) and aftermarket event AAPEX, both held in Las Vegas. And companies continue to unveil new products to help with growing demand. … Continue reading
Maegan Hance Recognized as ‘Emerging Leader’
Maegan Hance Recognized as ‘Emerging Leader’
PPG Completes $15 Million Expansion at Aerospace Window Plant in California
PPG Completes $15 Million Expansion at Aerospace Window Plant in California
Connected Car Insurance Startup Flock raises $17M Series A led by Chamath Palihapitiya
Connected Car Insurance Startup Flock raises $17M Series A led by Chamath Palihapitiya
Million-Dollar Mercedes: Armoured Limousine Gets V12 All-Wheel-Drive Power, Bulletproof Doors and Glass
Million-Dollar Mercedes: Armoured Limousine Gets V12 All-Wheel-Drive Power, Bulletproof Doors and Glass
Flying Piece of Wood Smashes Through Car Windshield on Ontario Highway
Flying Piece of Wood Smashes Through Car Windshield on Ontario Highway
How Ground-Penetrating Radar Could Help Self-Driving Cars ‘See’ Better
How Ground-Penetrating Radar Could Help Self-Driving Cars ‘See’ Better
Delayed Qatar Airways Passengers Stranded in the Maldives When a Replacement Plane Also Breaks
Delayed Qatar Airways Passengers Stranded in the Maldives When a Replacement Plane Also Breaks
Twelve Crashes in Six Years, Rod Dixon Has Dad Enough
Twelve Crashes in Six Years, Rod Dixon Has Dad Enough
5 Reasons Why You Shouldn’t Opt to Fit a Panoramic Sunroof as an Option on Your New Car
5 Reasons Why You Shouldn’t Opt to Fit a Panoramic Sunroof as an Option on Your New Car
New York Auto Show Canceled Amid Delta Variant Worries
New York Auto Show Canceled Amid Delta Variant Worries
Consumer Reports Concerned Tesla Uses Owners to Test Unsafe Self-Driving Software
Consumer Reports Concerned Tesla Uses Owners to Test Unsafe Self-Driving Software
Car Wash Finally Pays More Than $3K for Damage to Phoenix Woman’s Car
Car Wash Finally Pays More Than $3K for Damage to Phoenix Woman’s Car
Daimler Trucks Adds Safety Equipment as Truck-Related Crash Deaths Fall
Daimler Trucks Adds Safety Equipment as Truck-Related Crash Deaths Fall
4 Things to Know Before Dealing With a Chipped or Cracked Windshield
4 Things to Know Before Dealing With a Chipped or Cracked Windshield
Infineon and Reality AI Teach Cars How to ‘Hear’
Infineon and Reality AI Teach Cars How to ‘Hear’
Flipped Hood Blocks Motorist’s View While Driving Miles on I-43
Flipped Hood Blocks Motorist’s View While Driving Miles on I-43
Auto Glass Week – The Show Does Go On
Auto Glass Week – The Show Does Go On
Editorial: Fix the Loophole in Michigan Car Insurance Reforms
Editorial: Fix the Loophole in Michigan Car Insurance Reforms
BMW Patents ‘Virtual’ Side Mirror That Projects Image on Window Glass
BMW Patents ‘Virtual’ Side Mirror That Projects Image on Window Glass
Driver Nearly Impaled after Electric Pole, Fence Pole Goes Through Windshield after Crash
Driver Nearly Impaled after Electric Pole, Fence Pole Goes Through Windshield after Crash
Sheppard’s Glass Opens New Location in Chapin
Sheppard’s Glass Opens New Location in Chapin
A Windshield Specialist Talks Tints, Frit Bands, and ’32 Fords
A Windshield Specialist Talks Tints, Frit Bands, and ’32 Fords
La Salle Alum Honored by Beta Gamma Sigma
La Salle Alum Honored by Beta Gamma Sigma
Massachusetts Shop Owners Allege Losing Work: Allege Safelite Solutions Told Customers Shops Weren’t Properly Licensed
Three Massachusetts glass shop owners allege to glassBYTEs that they started noticing an alarming trend in mid-April—customers who called their insurance carriers to get windshields replaced by their shops were told those companies weren’t properly licensed, when in fact they … Continue reading
‘American Factory’ Owner Fuyao Glass To Raise $550 Million, Eyes Solar Market
‘American Factory’ Owner Fuyao Glass To Raise $550 Million, Eyes Solar Market
Florida Legislature Passes Major Changes to Auto, Property Insurance Markets
Florida Legislature Passes Major Changes to Auto, Property Insurance Markets
Bullet Flies Through Windshield on Busy Interstate, Nearly Hits Driver
Bullet Flies Through Windshield on Busy Interstate, Nearly Hits Driver
News 5 Investigates: Windshield Cracks Resurfacing as Construction Company Works on I-10
News 5 Investigates: Windshield Cracks Resurfacing as Construction Company Works on I-10
Gerber Collision & Glass Acquires Two Repair Centers in Denton and Flower Mound, Texas
The Boyd Group Inc. (the “Boyd Group”) announced the acquisition of two collision repair centers in Texas. The repair centers operated as Pro Care Collision, founded in 2001 with a location in Flower Mound followed by the addition of a … Continue reading
Safelite Group Acquires Troy Auto Glass
Safelite® Group, owner of Safelite® AutoGlass, announced today an agreement to acquire the assets of Troy Auto Glass in Troy, Mich. Troy Auto Glass, with one location, offers a variety of services such as auto glass replacement, windshield calibration, fleet … Continue reading
Two U.S. Senators Make New Push to Advance Self-Driving Cars
Two U.S. Senators Make New Push to Advance Self-Driving Cars
ASA Releases Position Statement on Scanning Compensation for Collision Repairers
ASA Releases Position Statement on Scanning Compensation for Collision Repairers
Guy Drives Smashed Subaru Outback Hundreds of Miles While Wearing Safety Glasses
Guy Drives Smashed Subaru Outback Hundreds of Miles While Wearing Safety Glasses
Sika AGM Approves All Proposals Of Board
Sika AGM Approves All Proposals Of Board
‘There was Just Glass Everywhere’: Arizona Woman Describes Terrifying Incident with Flying Debris on Highway
‘There was Just Glass Everywhere’: Arizona Woman Describes Terrifying Incident with Flying Debris on Highway
British Ambulance Worker Dies After Object Hits Vehicle’s Windscreen
British Ambulance Worker Dies After Object Hits Vehicle’s Windscreen
Why Today’s Windshields Are Getting a Lot More Expensive to Replace
Why Today’s Windshields Are Getting a Lot More Expensive to Replace
Geico Insurance Breach Connected to Unemployment Scams in Michigan
Geico Insurance Breach Connected to Unemployment Scams in Michigan
Turtle Crashes Through Windshield of Car Traveling on I-95
Turtle Crashes Through Windshield of Car Traveling on I-95
ON THE BLOGS: Data Can’t Lie… or Can It?
Data Can’t Lie… or Can It?
Rolladeck Industries Joins Auto Glass Week™ as Cobalt Sponsor
Auto Glass Week™ (AGW) is pleased to welcome Rolladeck Industries as a Cobalt-level sponsor. The show offers three days packed with live demonstrations, competitions, exhibitions and quality educational seminars. The event will be held on June 7-9 in the Orange County … Continue reading
CLASSIFIED AD: Experienced Auto Glass Technicians Needed
CLASSIFIED AD: Experienced Auto Glass Technicians Needed
Safelite Imposes New Documentation Requirements
Safelite Solutions, a leading third-party administrator to the auto glass industry, has issued new policies and procedures for auto glass services companies to submit documentation for reimbursement for recalibration services. Safelite’s new rules, to become effective as of April 23, … Continue reading
10 Superyachts that Make the Most of Glass
10 Superyachts that Make the Most of Glass
Fuyao is Looking to Fill 200+ Positions
Fuyao is Looking to Fill 200+ Positions
Florida Senate Passes No-Fault Auto Insurance Repeal Bill
Florida Senate Passes No-Fault Auto Insurance Repeal Bill
Opinion: Reforms Could Raise Car Insurance Rates
Guest Column: Reforms Could Raise Car Insurance Rates
Audi Brings Augmented Reality to the Head-Up Display
Audi Brings Augmented Reality to the Head-Up Display
Real Madrid’s Team Bus has Window Smashed Ahead of Champions League Clash vs. Liverpool
Real Madrid’s Team Bus has Window Smashed Ahead of Champions League Clash vs. Liverpool
Cracked it: TVNZ’s Longest Running Advert is Off the Air
Cracked it: TVNZ’s Longest Running Advert is Off the Air
PRO Act Passes the House but Fate in Senate Remains Unknown
The Protecting the Right to Organize (PRO) Act passed in the U.S. House of Representatives (HR 482) March 9, seeking to redefine what constitutes an independent contractor. That move has everyone from union leaders, to small businesses trying to figure out … Continue reading
CLASSIFIED AD: Auto Glass Technicians
CLASSIFIED AD: Auto Glass Technicians
Swiss Sika Starts Producing Epoxy Resins in Qatar
Swiss Sika Starts Producing Epoxy Resins in Qatar
Reds Prospect Shatters Car Window with Homer in Minor League Training Camp
Reds Prospect Shatters Car Window with Homer in Minor League Training Camp
Bendix Driver Assistance System Now Standard on International LT, RH
Bendix Driver Assistance System Now Standard on International LT, RH
WATCH NOW: ‘Gorilla’ Hail Smashes Windshield
WATCH NOW: ‘Gorilla’ Hail Smashes Windshield
Solar-Plus-Storage Signaled by Xinyi Internal Sales
Solar-Plus-Storage Signaled by Xinyi Internal Sales
Thousands of Low-Level U.S. Inmates Released in Pandemic Could Be Headed Back to Prison
Thousands of Low-Level U.S. Inmates Released in Pandemic Could Be Headed Back to Prison
‘Extremely Intoxicated’ Aberdeen Man Threw Pane of Glass from Living Room Window
‘Extremely Intoxicated’ Aberdeen Man Threw Pane of Glass from Living Room Window
The Reason Why Dogs Like to Lick Glass
The Reason Why Dogs Like to Lick Glass
Renesas Introduces Complete Power and Functional Safety Solution for R-Car V3H ADAS Camera Systems
Renesas Introduces Complete Power and Functional Safety Solution for R-Car V3H ADAS Camera Systems
What Happens When a Drone Crashes into a Windshield?
What Happens When a Drone Crashes into a Windshield?
5 Simple Ways to Avoid Windshield Damage
5 Simple Ways to Avoid Windshield Damage
Introducing the World’s First Vegan Bag Made From Recycled Car Glass
Introducing the World’s First Vegan Bag Made From Recycled Car Glass
CLASSIFIED AD: Experienced Auto Glass Technicians
CLASSIFIED AD: Experienced Auto Glass Technicians
OCSO Investigating After Windows Smashed at FWB Businesses
OCSO Investigating After Windows Smashed at FWB Businesses
Survey: Employees Would Rather Quit Than Lose Remote-Work Flexibility
Survey: Employees Would Rather Quit Than Lose Remote-Work Flexibility
Safety Insurance Now Under Safelite Solutions
Safelite says it’s all part of its usual routine, but some New England auto glass shop owners say it’s anything but. The “it” is a move to Safelite Solution’s claims processing platform by Safety Insurance. Network auto glass shops are … Continue reading
LKQ Posts Positive Financials for Fourth Quarter and Full Year; Poised for Growth
LKQ Corp. reported fourth-quarter and full-year 2020 results today showing some revenue decreases, but the company is still positive despite the “headwinds faced throughout 2020.” In fact, some of the gains posted were company records. LKQ reports that it was … Continue reading
Breaking Down the Government’s Latest Aid Efforts
As businesses continue to struggle from the effects of COVID-19, there are Government funding options available, as the Economic Aid Act was signed into law on December 27th, 2020. It includes an expanded employee retention tax credit, and round 2 … Continue reading
Caliber Named by Forbes as Best Large Employer
Caliber Collision was named to Forbes’ list of America’s Best Large Employers for 2021, which was released today. Five hundred large employers that received the most recommendations made the cut from 50,000 employees in 25 different industries who were asked … Continue reading
Some Shops Say COVID Sanitation Fees Being Denied
Augie DeFeo wants to know why GEICO is suddenly denying the $25 reimbursement for COVID sanitizing even though cases continue to soar. “GEICO has consistently been paying a standard fee of $25 per job for cleaning/sanitizing the vehicle,” says DeFeo, … Continue reading
J.D. Power Reports Auto Insurance Claims Satisfaction Climb to Record High
One silver lining to the COVID-19 pandemic: a 22% decline in frequency of auto insurance repairable claims, translates into a record high level of customer satisfaction, according to the J.D. Power 2020 U.S. Auto Claims Satisfaction Study. Why the transformation? … Continue reading
Financial Results for Boyd Group Proves Impact of COVID-19
The COVID-19 pandemic definitely made an impact on industry companies, as was shown through the recent financial results for Boyd Group Services Inc. The company, which owns, Gerber Collision and Glass and Glass America, issued its financial results for the … Continue reading
Is There a Coin Shortage and Could it Affect Your Business?
Yet another casualty of COVID-19 is a shortage of coins in the U.S., according to media reports and confirmed from the Federal Reserve. This may or may not be affecting retail auto glass businesses, as most people pay via credit … Continue reading
LKQ Corporation Second Quarter Results Report Improved Revenue Trends and Debt Reduction
LKQ Corporation released its second quarter 2020 revenue of $2.6 billion today which is down 19.1% year-over-year, according to the company. Other results include a net income of $119 million (down 21.2%), an adjusted net income of $161 million (down … Continue reading
Automotive Glass Europe Partners Meet Virtually to Set Global Strategy
The 21 global partner companies who make up Automotive Glass Europe (AGE) held their first virtual meeting last week, agreeing on a common strategy for global growth in the face of the Covid-19 pandemic. The meeting introduced Glass Service, the … Continue reading
OSHA Reminders for Work During Extreme Temperatures
With temperatures soaring across the U.S., the Occupational Safety and Health Administration (OSHA) reminds companies to protect workers during heat exposure, both indoors and out. In the auto glass industry, technicians are busy doing installations, and in glass plants they … Continue reading
Import Glass Corporation Opens Location in Florida
Import Glass Corporation (IGC), and automotive glass distributor with 19 locations throughout the U.S., has opened its newest location in Opa Locka, Fla., to service all of South Florida. The company says it offers a full line of OEM and … Continue reading
Guardian Europe Finalizes Sale of Automotive Aftermarket Glass Fabrication and Distribution Business
Guardian Europe S.à r.l. (Guardian) has finalized the sale of its Guardian Automotive aftermarket glass fabrication and distribution business to PARTER Capital Group AG (PCG). The transaction includes automotive glass fabrication operations in Llodio and Valencia, Spain, and a warehouse … Continue reading
Research Firm Takes Stock of COVID-19 in Variety of Areas
Analysts at ABI Research published a white paper analyzing various industries and the potential impacts of COVID-19. glassBYTEs.com breaks it down in a few key areas including automotive sales, transportation and logistics and manufacturing. First in the area of smart … Continue reading
Clarifying Essential Employees and Further Effects on Industry Businesses
When California announced yesterday that the state, with the exception of “essential employees,” was on lockdown, many business such as auto glass companies, wanted to make sure that they indeed fall into that essential category. Then this morning the Pennsylvania … Continue reading
DOT Grants Glazing Exemption from Three Vehicle Safety Standards for Automated Vehicles
The Department of Transportation granted a petition this month to Nuro for a temporary exemption from three provisions of Federal Motor Vehicle Safety Standard (FMVSS) No. 500 for low-speed vehicles. The exemptions involve the vehicle’s glazing, as the vehicle, the … Continue reading
USMCA is Signed; the End of ‘NAFTA Nightmare’
The President has signed the United States Mexico Canada Agreement (USMCA) trade deal in a ceremony that took place at the White House today. The USMCA replaces the nearly 25-year-old trade deal North American Free Trade Agreement (NAFTA). A few highlights of … Continue reading
Top Stories of the Decade
As we head into 2020, glassBYTEs.com took a look at the most popular stories of the 2010s. The top ten may not be what you expected but they were the most read based on page views. 1. Honda Requires OE … Continue reading
Boyd Group Services Inc. Converts Boyd Group Income Fund to a Corporate Structure
Boyd Group Services Inc. announced the completion of the conversion of Boyd Group Income Fund from an income trust to a public corporation, pursuant to a plan of arrangement under the Canada Business Corporations Act. As a result of the … Continue reading
OSHA Can’t Stop the Music, But Maybe
OSHA Can’t Stop the Music, But Maybe Employers Should
Germany’s Bosch to Offer Lower-Cost Sensors for Self-Driving Cars
Germany’s Bosch to Offer Lower-Cost Sensors for Self-Driving Cars
IBM Artificial Intelligence Can Predict with 95% Accuracy Which Workers are About to Quit Their Jobs
IBM Artificial Intelligence Can Predict with 95% Accuracy Which Workers are About to Quit Their Jobs
Drunk Driver Linked to Safelite Kills Person Crossing the Street in Harlem
A drunk driver struck and killed a pedestrian in East Harlem, police told the New York Post. “The fatal crash happened just after 5 p.m. Tuesday when 23-year-old Farkell Hopkins slammed his Safelite auto windshield repair truck into the man, … Continue reading
CAPA Approves Aftermarket Auto Glass Standard
The Certified Automotive Parts Association (CAPA) Technical Committee has approved the CAPA 801 Standard for the certification of automotive glass. The standard—which CAPA describes as the first in the industry for independently produced aftermarket glass—currently applies to windshields but may … Continue reading
Answering the Calibration Call
Six expert panelists gathered in September at Auto Glass Week 2019 for a two-hour panel discussion covering everything and anything related to performing calibrations. There was so much to report on that we couldn’t fit it all into our article … Continue reading
CodeBlue’s Gary Turner Passes Away
Gary Turner, vice president at HSG/CodeBlue, passed away on December 1 after a battle with cancer. The CodeBlue Family shared the sad news, along with their condolences following his passing. “Gary was a friend to every person he met and … Continue reading
Fuyao Agrees to Pay $1.3 Million to Settle Wage Lawsuit
After more than two years in the courts, a settlement has been reached in an overtime pay case involving Fuyao Glass America—the company has agreed to pay $1.3 million to a group of current and former workers. The proposed settlement … Continue reading
Auto Glass Industry Honors its Veterans
Today, on Veterans Day, we pause to honor all of the industry’s veterans and take a moment to highlight what many auto glass companies are doing today, and every day, to honor them. Many industry companies have made a commitment … Continue reading
Uniban Canada Partners with Nine New Canadian Insurers
Uniban Canada, a Clairus Group company, has recently signed partnership agreements with nine new major Canadian insurance companies for management of their automotive glass claims. Among these new partners are Aviva, Economical Insurance, Edge Mutual, Unica and RSA Insurance. Uniban … Continue reading
AMECA and CIECA Programs: What You Need to Know
If you are not familiar with two industry organizations that relate to setting certifications and standards related to the auto glass industry, in addition to the Auto Glass Safety Council, glassBYTEs takes a look at two such programs today. These … Continue reading
Ensure Customers Will Find you with Google My Business
How do I show up when someone searches for windshield repair? How can I reach more customers using the Google My Business ranking? Ogy Nikolic, CEO at OGO Sense, answered those questions and more for auto glass companies in a … Continue reading
Attendees Have Plenty to Pique Their Interest at SEMA
If you’re a car lover, and yes, if you are in the auto glass industry, SEMA is the place to be this week in Las Vegas. The show opened today and there is plenty of things for auto glass companies … Continue reading
Global Study Shows How Major Cities are Crafting their Mobility Future
In a recent issue of Auto Glass Repair and Replacement (AGRR) magazine, we looked at how auto glass companies should start preparing today for the mobility changes of tomorrow. That topic of how transportation is changing in the world’s biggest … Continue reading
Installer Creates Unique Wire-Out Tool
Collin Walton, of Don’s Mobile Glass in Merced, Calif., along with Jacques Navant, technical director, saw a need for a wire-out tool that would not damage or scratch a vehicle. They went to work and five-and-a-half years later the “frog” … Continue reading
TPA Talks Calibration Billing
“All calibrations require an authorization—both preliminary and final,” said Paul McFarland, senior director of supply chain management for LYNX Services a Solera Company. McFarland spoke to attendees during a seminar at Auto Glass Week 2019 and gave some insights into … Continue reading
Calibration Panel Packs the House at Auto Glass Week
A two-hour session on calibration almost wasn’t enough time for attendees to ask questions of their peers who were all part of an expert panel held yesterday at Auto Glass Week 2019 in Indianapolis. Moderated by AGRR editorial director Tara … Continue reading
ADAS Committee Discusses Creation of Calibration Best Practices
Members of the Auto Glass Safety Council’s (AGSC) ADAS Committee met yesterday in Indianapolis during Auto Glass Week. The main topic of discussion was the possible creation of a program designed to help educate its members on ADAS and calibrations. … Continue reading
Mason Receives Carl F. Tompkins Award for Excellence
Today at Auto Glass Week™ 2019, Troy Mason of TechnaGlass was honored as the recipient of the tenth annual Carl F. Tompkins Award for Excellence in advancement of auto glass safety. The event is being held this week in Indianapolis. … Continue reading
Fuyao’s Documentary – a Tale of Cultural Clashes
“American Factory,” a documentary movie released on Wednesday on Netflix, follows automotive glass maker Fuyao as it opens a U.S. plant in Moraine, Ohio, at the site of the former GM plant. The movie, which has earned rave reviews, is … Continue reading
Developing and Executing your Company’s Financial Plan
There is a reason it’s called financial planning–you can’t run a business without having a plan when it comes to the finances. Experts such as Justin Krane, president of Krane Financial Solutions, has worked with small business owners for the … Continue reading
Ford Stresses Importance of Glass Repairs
In the recent issue of Ford’s On Target newsletter, aimed at Ford and Lincoln wholesalers and the collision repair industry, the auto maker details the importance of “proper fixed glass repairs.” Ford Motor Company’s Senior Damageability Engineer Gerry Bonanni was … Continue reading
Research Points to Impact Calibration has on Insurance Claims
Vehicle calibrations and their impact are entering into data surrounding auto glass claims, according to recent research. Kay Wakeman, research analyst, Insurance Institute for Highway Safety’s (IIHS) Highway Loss Data Institute, presented some of this info at the recent Automotive … Continue reading
Industry Plagued by Flux and Disruption
“We are on the verge of a major disruption,” said Dhiraj Uikey, glazing manager, SABIC. “Things are coming at a pace a lot faster than we imagined.” Uikey’s comment, made as part of a panel discussion at the recent Auto … Continue reading
OE Industry Seeks More Collaboration
As in any industry, it’s difficult to foster true collaboration among all sides of the chain. But members of the auto OE glazing industry who gathered in roundtable sessions yesterday shared ideas on how to do just that. Four topics … Continue reading
Technology Highlighted at Automotive Conference
Put a bunch of original equipment (OE) manufacturers and engineers in a room and tell them about all of the latest auto glass trends, including the use of more glass. How much glass, they ask? Think of a car as … Continue reading
Employees at LYNX Services Reportedly File OSHA Complaint
News reports have surfaced against LYNX Services, a wholly owned subsidiary of Solera Holdings, Inc., provider of auto glass claim services. Twenty-two employees reportedly filed an Occupational Safety and Health Administration (OSHA) complaint against LYNX Services for not allowing them … Continue reading
Safelite Solutions VP Gives Insight into Program Changes
Auto glass companies say they have encountered challenges with some of the changes that have been implemented recently through the Safelite Solutions Network. Brian O’Mara, senior vice president, Safelite Solutions, talked to AGRR magazine editorial director Tara Taffera about why … Continue reading
Some Networks Revise Pricing
Safelite Solutions sent a notice to its shops on Friday, October 26 alerting them of new pricing from many of the networks. “As a result of the implementation of US trade tariffs on imported Chinese glass, Chubb (including its subsidiary … Continue reading
Mitchell International Announces Sweeping Changes to NAGS at Auto Glass Week
“Based on the complexity of what is happening in the market why is NAGS not changing?” asked John Gilmartin, senior vice president for Mitchell International (NAGS). “I’m here to tell you that we are.” NAGS announced it is going to … Continue reading
Tariffs Spark Conversation at Auto Glass Week™
On the opening day of Auto Glass Week™ 2018, Henri Tam, president at Xinyi Auto Glass North America, said news of the tariffs affecting auto glass was a huge topic of conversation among attendees. “We will have to pass these … Continue reading
Dwyer Group Acquired by Harvest Partners
Dwyer Group Acquired by Harvest Partners Dwyer Franchising, LLC (Dwyer Group) announced it has been acquired by Harvest Partners, LP, a New York-based private equity firm. The deal marks the fourth and largest private equity transaction of Dwyer Group in … Continue reading
OEMs Share Their Views at Automotive Glazing Event
Representatives of some OEMS shared their views on a variety of auto glass issues yesterday with attendees of Automotive Glazing USA, part of the 4th International CTI Conference. A few representatives mentioned that many regulations in place today are not functional … Continue reading
Rochester OE Meeting Discusses the Industry’s Future—and a Look at Data Involving Glass Claims
Representatives from various segments of the auto glazing industry, including OEM’S, continue their meetings today in Rochester Hills, Mich., as part of the 4th International CTI Conference. One of the many events taking place is the two-day Automotive Glazing USA event. … Continue reading
Two Recalls To Know About
The National Highway Traffic Safety Administration (NHTSA) announced two recalls this week, one of which is directly related to glass—specifically glass not fully tempered. General Motors LLC is recalling certain 2018 Chevrolet Equinox vehicles. “The driver and front passenger door window … Continue reading
Glazing Conference Tackles ADAS and Calibration
Detroit is known as an automotive hub and that is more true than ever this week as CTI International brought its 4th International CTI Conference to the area. AGRR magazine is here to report on the two-day Automotive Glazing USA … Continue reading
JN Phillips Auto Glass Acquires Car Glass of New England
JN Phillips Auto Glass announced today that it has acquired Car Glass of New England, furthering its growth in the Northern New England market. The acquisition also strengthens the company’s presence in the Southern New Hampshire market, and is part … Continue reading
Belron Says 2017 Was Extraordinary in Annual Report
Belron released its 2017 annual report and Gary Lubner, CEO, reported several achievements. Among them was the fact that the company extended its services into home repair, added a new shareholder and expanded the company’s Safelite Solutions program. The report … Continue reading
Michigan-Based Belle Tire to Pay $342K in Back Wages to 1,207 Employees in Midwest
Michigan-Based Belle Tire to pay $342K in Back Wages to 1,207 Employees in Midwest
Should Insurance Companies Directly Control Self-Driving Cars?
Should Insurance Companies Directly Control Self-Driving Cars?
Continental Expands Automated Driving Tests on the Autobahn
Continental Expands Automated Driving Tests on the Autobahn
Blind Passengers Can ‘See’ the View Out a Car Window With This Creation From Ford
Blind Passengers Can ‘See’ the View Out a Car Window With This Creation From Ford
Service AutoGlass Changes Its Model
Service AutoGlass, based in Columbus, Ohio, announced to its customers that it will transition to a will-call only model effective May 14, 2018. “As your auto glass, installation tools and supplies provider, we continuously evaluate our operation to make sure … Continue reading
Gerber Collision & Glass Opens Three Locations in Washington
The Boyd Group Inc. announced in mid-April an acquisition and the opening of three collision repair locations in the Seattle, Wash., area. These centers were operated previously as Professional Collision Group and are located in northern Seattle and the suburbs … Continue reading
Windshield Replacements Spike in Record Year for Snow Plow Spending
Windshield Replacements Spike in Record Year for Snow Plow Spending
Auto Glass Repairmen Say Most Business Now Comes from Car Break-ins
Auto Glass Repairmen Say Most Business Now Comes from Car Break-ins
The Top 100 Franchises for Less Than $150,000
The Top 100 Franchises for Less Than $150,000
Newgarden Tests Modified IndyCar Windshield at Indy
Newgarden Tests Modified IndyCar Windshield at Indy
LKQ Corp. Revenue Increases 16 Percent
LKQ Corp., parent company of PGW Auto Glass, reports that revenue grew 16.1 percent to 2.72 billion in the first quarter of 2018. For the first quarter, parts and services organic revenue growth was 3.7% and acquisition revenue growth was … Continue reading
Tax Reform Success Leads to Trip to D.C. for One Auto Glass Owner
Larry Patterson, owner, Glass Doctor of Dallas Metroplex, says he was pretty shocked when he received an invitation to the White House, a visit he happily made last week. Patterson was invited as part of a group of business owners … Continue reading
Review of Minnesota Department of Commerce Complete
The Minnesota Office of the Legislative Auditor has published its special review regarding the Minnesota Department of Commerce: Investigation of Auto Glass Insurance Processing by Safelite Solutions LLC. More than a year ago, in March 2017, Minnesota lawmakers Rep. Kelly … Continue reading
Fuyao Reports on 2017 Successes and Challenges for Future
Fuyao Glass Industry Group released its 2017 annual report recently, which unveiled some interesting insights into the efficiencies of this global glass maker. In the report, the company identified its core competitiveness, successes and challenges for the future. When analyzing … Continue reading
Artificial Intelligence Coming to Auto Glass—and Insurance
Artificial Intelligence (AI) is coming to the auto glass and insurance industries. Case in point, Mitchell International is exploring a computer vision application that uses image recognition to confirm repair vs. replace decisions. This is according to the company’s 2017 … Continue reading
Legislation in Louisiana and West Virginia Affects Auto Glass Companies in Those States
A piece of legislation has passed in West Virginia updating safety glass language, while a bill has been pre-filed in Louisiana regarding service contract agreements. Louisiana Rep. Paula Davis has pre-filed a bill that “moves the regulation of motor vehicle … Continue reading
Build a New Revenue Stream with Sideview Mirrors
Your customer likely doesn’t know you can repair/replace their sideview mirror. They know your store, know your logo and they hum your auto glass replacement jingle, but more often than not, they go to a dealership to fix their broken … Continue reading
Arizona Auto Shops Prepare to Lobby for Anti-Steering Legislation
Members of the Arizona Auto Glass Association and the Safety Glass Association of Arizona are making final preparations today as they appear before legislators tomorrow to encourage passage of legislation that would prevent steering. The bill, SB 1155, would strengthen … Continue reading
Campfield Files Amended Complaint While Safelite Files Motion to Dismiss
Is the case of Campfield vs. Safelite close to a resolution? Not quite. On February 7, Richard Campfield filed a 60-page amended complaint, including a jury demand, to his original lawsuit filed in August 2015. The next day Safelite filed … Continue reading
Promoting your Strengths—and Accolades
Small business owners know that promotion is one of the major keys to success. Promote any awards, achievements or certifications in all your marketing channels so your potential customers know you are focused on constant improvement and success. Alfredo Calva … Continue reading
Fuyao Workers Vote No to Union
After months of news reports and guessing of “will they” or “won’t they?” employees at Fuyao Glass America Inc. voted against joining the United Auto Workers (UAW) union. According to the UAW website, the vote was 444 in favor to 868 … Continue reading
What’s Changing in Auto Insurance: A Lot
It was a packed house in the Auto Glass Week™ session regarding what’s changing in auto insurance. James Lynch, vice president, data and information services, and chief actuary for the Insurance Information Institute, discussed how autonomous vehicles will affect the … Continue reading
Auto Glass Week™ Show Floor Busy and New Products Abound
Auto Glass Week officially opened yesterday, and of course one of the highlights was the new products on the show floor. PGW talked about all its offerings, including the fact that it now offers Bosch Power Tools. Company representative Monica … Continue reading
Proposed Tax Plan Could Help Boost Small Businesses
The complete overhaul of the U.S. tax system proposed this week by the administration could help small businesses such as those offer auto glass repair and replacement services. Large corporations would benefit from the plan to cut the corporate tax … Continue reading
New York Bill Aims to Prevent Steering
A bill introduced in New York this week (NY A 8111) would amend the Insurance Law concerning windshield repairs and replacement. The proposed legislation “prohibits automotive insurance companies or their agent from requiring or suggesting their insured utilize a specific … Continue reading
On the Blogs: What Can you Not Live Without?
I am, of course, referring to your job in the auto glass industry, when I ask: what app, website or trick could you not live without on the road? But first, a little about me and why I am asking. … Continue reading
Industry Groups Give Trump’s Tax Plan a Qualified Thumbs-Up
President Trump unveiled his proposal to dramatically remake the U.S. tax code, and many of the provisions are seen as a plus for family-owned businesses. Under the president’s plan, all American businesses would face a much lower tax rate — … Continue reading
NAGS Benchmark: Further Details Revealed
AGRR magazine delved deep into the National Auto Glass Specifications (NAGS) benchmark in its May-June 2017 investigative article: IS NAGS broken? Today we reveal additional parts of our interview with John Gilmartin, senior vice president of services and operations at … Continue reading
Skidmore Management Reveals More Details on Novus Deal
Fix Auto World announced yesterday that it purchased the assets of 11 glass and automotive aftermarket companies, previously owned by the Skidmore Group. This means quite a bit of change. In an exclusive interview today, glassBYTEs.com spoke with Rick Christiaanse, chief … Continue reading

