Category Archives: glassBYTEs Original Story
Safelite Seeks to Toss EEOC Sex Discrimination Claims
Safelite has moved to dismiss several counts in an alleged sex-based discrimination lawsuit brought by the U.S. Equal Employment Opportunity Commission (EEOC). The EEOC filed suit on June 29 in the U.S. District Court for the Northern District of Georgia, … Continue reading
AGW in Photos: Highlights from Auto Glass Week™ 2026
Auto Glass Week™ (AGW) 2026 has concluded in San Antonio. The show ran from Aug. 27-29 at the Henry B. Gonzalez Convention Center and provided a packed schedule of education, certification and competition.
State Farm, Safelite Push Back as LYNX Trade Secret Lawsuit Continues
State Farm and Safelite have doubled down on their attempts to end the ongoing lawsuit against them by LYNX Services. The two companies recently filed documents in support of their motions to dismiss the alleged trade secret misappropriation suit. LYNX … Continue reading
AGW™ Day Three Offers a Roadmap for Growth
Jim Ponder, CEO and founder of Turnkey Strategic Relations, opened Saturday’s general session at Auto Glass Week™ with an optimistic message about what it takes to build a stronger business. “Growth adds volume and scale builds capacity,” he said. That … Continue reading
AGW Day Two Looks Beyond Business as Usual
Korey Gobin, sales manager at Delta Kits, opened Friday’s general session by reminding shops that the first phone call from a customer is where business is won or lost. Rather than simply telling customers to bring their vehicles in, Gobin … Continue reading
Day Two Done: AGW™ 2026 in San Antonio
Auto Glass Week™ (AGW) carries on in San Antonio with a morning full of education, and an afternoon filled with demonstrations, certifications and networking. The event continues at the Henry B. González Convention Center through Saturday, Aug. 29.
Auto Glass Week™ 2026 Opens with a Call to Shape the Industry’s Future
Auto Glass Week™ (AGW) opened Thursday, Aug. 27, 2026, in San Antonio with a message that surfaced throughout the day: The industry has an opportunity to take a more active role in its future. Speakers tackled industry integrity, calibration, artificial … Continue reading
California Glass Bill Passes State Legislature
The California Motor Vehicle Glass Act, SB 988, has passed both the state Assembly and the state Senate and is now being processed for review by the governor. The state Assembly voted in favor of amendments to the bill on … Continue reading
Well-Known Calibration Companies Announce Merger
AirPro Diagnostics, an advanced driver assistance systems (ADAS) calibration and diagnostics tools company, has merged with Revv, a vehicle calibration operating service provider. The two companies released a joint statement the morning of Monday, Aug. 24, announcing the close of … Continue reading
Everything You Need to Know About Registration at Auto Glass Week™ 2026
Auto Glass Week™ (AGW) 2026 is almost here. As you prepare for three action-packed days in San Antonio, here is everything you need to know about registration and check-in. Already Registered? Check In at the Registration Counter Bring your I.D. and have … Continue reading
Auto Glass Week™ Welcomes Allied Powers LLC to the Exhibition Floor
Auto Glass Week™ 2026 is excited to welcome Allied Powers LLC as a Cobalt Sponsor to this year’s event in San Antonio, taking place Aug. 27–29. Be sure to visit the Auto Glass Week™ exhibition floor to discover the company’s latest products and solutions. Allied Powers LLC offers … Continue reading
10 Years Later, 7 Top Retailers Lighter
Safelite AutoGlass’ acquisition of Cascade Auto Glass is the latest of many purchases the national provider has made over the past decade. Safelite has now acquired a third of the top 15 companies on the 2016 AGRR Magazine Top Retailers … Continue reading
One Week Until Auto Glass Week™: Don’t Overlook These Opportunities
Auto Glass Week™ 2026 is officially one week away. Now is the time to make sure you are prepared. You can still register online from now until the end of the show so you can pick up your badge quickly on site … Continue reading
Regional Provider Sells to Safelite
An auto glass repair and replacement provider serving several Northwestern states has been acquired by Safelite AutoGlass. Sources say that the deal closed Friday, Aug. 14, and that Cascade Auto Glass announced the sale to its employees on Tuesday, Aug. … Continue reading
Lawsuit Alleges Insurer Doesn’t Pay for Calibration
A recent lawsuit alleges that one major insurer refuses to pay Montana independent automotive repair shops for advanced driver assistance systems (ADAS) calibration. The plaintiffs, consumers Lana Curry and Francis Cote, filed a complaint against State Farm Mutual Automobile Insurance … Continue reading
Teach Your Children Well at Auto Glass Week™’s Family Day
Family Day at Auto Glass Week™ 2026 gives the next generation a chance to experience the auto glass business firsthand in a fun, interactive way. Families are invited to bring their children to Auto Glass Week™ on Saturday, Aug. 29, … Continue reading
More Than an Expo: Don’t Miss These Events on the Exhibition Floor at Auto Glass Week™
Auto Glass Week™ 2026 attendees can enjoy several special events on the show floor at no additional cost. Thursday, Aug. 27 Celebration of Champions – 1 p.m. Auto Glass Week™ officially kicks off the exhibition floor with the Celebration of … Continue reading
Boyd Group Targets Growth in Auto Glass, Calibration
Glass will continue to be a key factor in the organic growth of Glass America’s parent company, according to a recent investor report. The Boyd Group published its second-quarter 2026 financial results on Aug. 12. The company is based in … Continue reading
Time Is Ticking for the Deepest Auto Glass Week™ Registration Discounts
The deepest discounts for Auto Glass Week™ 2026 end Saturday, Aug. 15, at 11:59 p.m. ET. Don’t miss out—sign up now. Register by midnight Saturday HERE and use code DAGR26G to save an additional $100 on qualifying registrations. Auto Glass … Continue reading
Brown Bag Lunch and Roundtables Return to Auto Glass Week™
Back by popular demand, the Brown Bag Lunch and Roundtables at Auto Glass Week™ 2026 will give attendees more time to connect, share ideas and tackle some of the challenges facing today’s auto glass businesses. Taking place Friday, Aug. 28, … Continue reading
AGSC Releases Fall Committee Meeting Schedule
The Auto Glass Safety Council (AGSC) is holding its fall in-person committee meetings in San Antonio during the days leading up to Auto Glass Week™ 2026. The AGSC and National Windshield Repair Division (NWRD) committees will meet Monday, Aug. 24, … Continue reading
Shops Get Caught Between Automaker Positions and Insurance Requirements
An increasing number of automakers have issued position statements requiring original equipment manufacturer (OEM) glass for all windshield replacements. However, many auto glass company owners say that mandate doesn’t match the reality of insurance requirements. “Requiring OEM glass sounds good … Continue reading
Time Is Ticking for the Deepest Auto Glass Week™ Registration Discounts
Deepest discounts for Auto Glass Week™ 2026 end on Aug. 15 at 11:59 p.m. ET. Register in advance HERE to secure these rates. Use code “DAGR26G” to get $100 off qualifying registrations. Auto Glass Week™ 2026 will take place Aug. … Continue reading
The Learning Lab at Auto Glass Week™: Level Up Your Business and Yourself
The Learning Lab at Auto Glass Week™ brings a series of fast-paced, 45-minute sessions focused on the challenges, opportunities and trends shaping today’s auto glass industry. Covering everything from proven marketing strategies and audit insights to personal health and well-being, … Continue reading
Auto Policyholders Switch it Up
Some consumers have stopped looking for new auto insurance policies and have started switching to them instead, according to recent data from JD Power. The consumer intelligence company’s latest report says that auto insurance second-quarter shopping rates are 12.6%, down … Continue reading
Driven Brands Financial Reporting Back on Schedule, Still Contains Restatement Costs
Driven Brands Holdings Inc. (DBHI) has returned to a regular reporting schedule for its second quarter 2026 financial results, executives said in an Aug. 6 investor call. DBHI is the parent company of Auto Glass Now (AGN). In addition to … Continue reading
Safelite Wants Out of State Farm, LYNX Lawsuit
Safelite has moved to dismiss all counts against it in a lawsuit with LYNX Services, arguing that the amended complaint did not strengthen the validity of LYNX’s claims. LYNX filed suit against Safelite Group, its subsidiary Safelite Solutions and State … Continue reading
WRD Glass Tools Inc. Joins as an Auto Glass Week™ Cobalt Sponsor
Auto Glass Week™ 2026 is excited to welcome WRD Glass Tools Inc. as a Cobalt Sponsor to this year’s event in San Antonio, taking place Aug. 27–29, 2026. Be sure to visit the Auto Glass Week™ exhibition floor to discover these companies’ latest products … Continue reading
Four Manufacturers to Offer Adhesive Certifications at Auto Glass Week™
Four adhesive manufacturers will once again offer in-person training and certification, including a Spanish language session, during Auto Glass Week™ (AGW) 2026. The event will be held at the Henry B. González Convention Center in San Antonio, Aug. 27-29. / … Continue reading
Go Hands-On at Auto Glass Week™ With Demos
Do you learn best by doing? Auto Glass Week™ 2026 has ten demonstrations ready for you over three action-packed days. At the exhibition, you will witness live demonstrations by industry experts, guiding you through essential repair, replacement and recalibration techniques. … Continue reading
Another Manufacturer Requires OE Glass
Lucid is the latest of several automakers to release an updated glass position statement requiring the use of original equipment manufacturer (OEM) parts. Unlike some automakers, it also details proper repair and replacement procedures in the position paper itself. Lucid … Continue reading
Auto Glass Safety Council™ to Offer Four Certifications at Auto Glass Week™
The Auto Glass Safety Council™ (AGSC) will once again offer in-person training and certification during Auto Glass Week™ (AGW) 2026. The event will be held at the Henry B. González Convention Center in San Antonio, Aug. 27-29. “AGW is the perfect opportunity for auto glass … Continue reading
Auto Glass Safety Council™ Presents: The Story Behind the Standard
Ready for a close-up? In just a few short weeks, the Auto Glass Safety Council™ (AGSC) documentary will premiere at Auto Glass Week™ in San Antonio, Texas. “Anatomy of a Disruptor: The Auto Glass Safety Council at 25” will cover the … Continue reading
Automaker Faces New Lawsuit in Canada
Another lawsuit alleging the back glass on certain Honda vehicles spontaneously shatters has been filed – this time, in Canada. An anonymous plaintiff, represented by the Lex Group, applied to file a class action lawsuit in the Montreal, Quebec, District … Continue reading
AGRR Magazine Announces 2026 Top Retailers
AGRR magazine has released its 2026 Top Retailers List, including more than 60 auto glass repair and replacement companies across North America. The 2026 Top Retailers span 30 states and two Canadian provinces. Companies of all sizes, from one-location shops … Continue reading
Windshield Wingman LLC Joins as An Auto Glass Week™ Copper Sponsor
Auto Glass Week™ 2026 is excited to welcome Windshield Wingman LLC as a Copper sponsor to this year’s event in San Antonio, taking place Aug. 27–29, 2026. Be sure to visit the Auto Glass Week™ exhibition floor to discover its latest products and solutions. Windshield Wingman LLC is a … Continue reading
Auto Glass Week™ Educational Seminars Continue Aug. 28-29
The conversation continues at Auto Glass Week™ 2026 with a line-up of sessions focused on the issues shaping the future of the auto glass industry. From business strategy and emerging technologies to economic trends and workforce development, attendees will explore … Continue reading
Driven Brands Holds Annual Stockholder Meeting
Driven Brands Holdings Inc. (DBHI) held its annual stockholder meeting on July 28 to vote on several issues, according to a recent filing with the Securities Exchange Commission (SEC). One order of business, according to the filing, was ratifying DBHI’s … Continue reading
Auto Glass Week™ Hotel Discount Rates End Monday, Aug. 3
Time is running out to secure a discounted room at the Auto Glass Week™ 2026 Host Hotel. Rates end Aug. 3, 2026, at 6 p.m. Eastern Time. The San Antonio Marriott Rivercenter (Auto Glass Week™ Headquarters) and The San Antonio Marriott Riverwalk (WFCT Headquarters) are just a moment’s walk from the Henry B. González Convention … Continue reading
Automaker Updates Position to Require OEM Glass, Calibration Procedures
BMW has issued updated windshield replacement position statements requiring auto glass companies to use only BMW parts and calibration systems. The statements, issued July 16, dictate that windshield replacements on all BMW or MINI vehicles must use original equipment manufacturer … Continue reading
Automotive Aftermarket Services Joins as an Auto Glass Week™ Cobalt Sponsor
Auto Glass Week™ 2026 is excited to welcome Automotive Aftermarket Services as a Cobalt sponsor to this year’s event in San Antonio, taking place Aug. 27–29, 2026. Be sure to visit the Auto Glass Week™ exhibition floor to discover the company’s latest products and solutions. … Continue reading
Sharpen Your Competitive Edge with Auto Glass Week™ Educational Seminars
Auto Glass Week™ 2026 attendees will have the opportunity to gain insight from industry leaders, economic experts, futurists and business owners who are navigating industry changes firsthand. The educational program is designed to help auto glass professionals better understand the … Continue reading
Auto Glass Week™ Hotel Group Rates End Aug. 3
The Auto Glass Week™ 2026 Host Hotel’s discounted room blocks are ending Aug. 3, 2026, at 5 p.m. Central Time. The San Antonio Marriott Rivercenter (Auto Glass Week™ Headquarters) and The San Antonio Marriott Riverwalk (WFCT Headquarters) are just a moment’s walk from the Henry B. González Convention Center. These two premier hotels, located in the … Continue reading
New Tariffs on Imports from 60 Countries
While the Supreme Court has blocked the steep tariffs imposed by the White House in early 2025, the administration has enacted new tariffs. The United States Trade Representative Office (USTRO) issued a statement detailing the new tariffs. USTRO says these … Continue reading
GM Publishes Delamination Solution
General Motors’ (GM) customer satisfaction program recently published a remedy for a windshield foam seal delamination issue on one of its models. GM released details to dealers on July 16 on how to fix the issue. The document says that … Continue reading
Should Vendors Stop Delivering to Mobile Shops? Owners Weigh In
Would it help regulate the industry if glass vendors only delivered to brick-and-mortar locations? Or would that impair all mobile operators, including the safety-minded ones? A recent post in an industry Facebook group sparked spirited debate on this topic. A … Continue reading
Meet the 2026 Fastest-Growing Retailers
AGRR magazine is pleased to announce its 2026 Fastest-Growing Retailers. These five companies will be honored in a special ceremony at Auto Glass Week™ 2026. AGRR worked with the research department of its parent company, Key Media and Research (KMR), … Continue reading
Celebrate the Champions at the Closing Party and Awards Ceremony
Join the Auto Glass Week™ Competition finalists and fellow industry professionals at the Closing Party and Awards Ceremony on Saturday, Aug. 29, from 6:30–9:30 p.m. at the Buckhorn Saloon & Museum in San Antonio. This special evening is your chance … Continue reading
Start your Auto Glass Week™ Mornings Strong with Some Conversation and Java
Auto Glass Week™ is bringing back one of the best ways to energize your mornings with the popular “Coffee With …” sessions. Held each morning during the event at 7:30 a.m., the series offers attendees the opportunity to enjoy a … Continue reading
LYNX Amends Alleged Trade Secrets Suit Against State Farm, Safelite
LYNX Services has filed its first amended complaint in an ongoing lawsuit over alleged trade secret misappropriation. It claims that Safelite Solutions has formed a competing glass program management system. The third-party administrator (TPA) LYNX filed suit against State Farm, … Continue reading
Want a Chance to Win a Free Trip to Auto Glass Week™ 2027? Be Part of the Marketing Tank at AGW 2026 and You Might Win
Do you have a great marketing idea that worked great for you? Sharing it with the other participants at Auto Glass Week™ (AGW) just might yield you a complimentary visit to Auto Glass Week™ 2027. The Marketing Tank at Auto … Continue reading
A New Way to Connect with your Peers? It’s a Mystery
Auto Glass Week™ 2026 is offering a unique Mystery Networking Event on Friday, Aug. 28, designed to make meeting new people simple: sign up, show up and see where the evening takes you. You won’t choose your destination or your tablemates. Instead, you will be randomly assigned to groups of … Continue reading
No More Too-Bright Headlights?
Anyone who’s recently driven after dark likely knows what it feels like to be temporarily blinded by the startlingly bright headlights of another car on the road. United States Representative Marie Gluesenkamp Perez has introduced a bill to prevent that … Continue reading
AGSC Officers Meet With Insurance Lawmakers
The National Council of Insurance Legislators (NCOIL) summer meeting is underway. Auto Glass Safety Council (AGSC) president Jacques Navant and vice president Peter Brown are among the attendees. The meeting is being held from July 15 through July 18 in … Continue reading
Auto Glass Week™ Sponsors and Attendees: Beware of Fraudulent Phone Calls
Some Auto Glass Week™ (AGW) 2026 sponsors and attendees have received fraudulent phone calls coming from individuals claiming to be associated with the show. These bad actors falsely claim they are working with AGW or one of its host hotels … Continue reading
Auto Glass Week™ 2026 Welcomes Auto Glass Now as an Enhancement Sponsor
Auto Glass Week™ 2026 is excited to welcome Auto Glass Now as an enhancement sponsor to this year’s event in San Antonio, taking place Aug. 27–29, 2026. They will be sponsoring the first annual Auto Glass Technician Competition (AGTO) Dinner of Champions. Auto Glass Now is a leading nationwide … Continue reading
Make It a Family Matter at Auto Glass Week™ With Family Day
This year, Auto Glass Week™ is offering an innovative way to introduce the next generation to the industry. Family Day is a new initiative created to invite kids to gain a firsthand look at the auto glass industry and experience the excitement of the … Continue reading
Defendant says Amendment is “Futile,” but Plaintiff Can Go Ahead Anyway
Safelite and State Farm don’t oppose LYNX’s bid to submit an amended complaint in the ongoing lawsuit over alleged misappropriation of trade secrets – for now. LYNX Services moved for permission to file the updated document with the U.S. District … Continue reading
Two Days Left to Register for Auto Glass Week™ Competitions
The Auto Glass Week™ 2026 (AGW) registration deadline for the Auto Glass Technician Competition, Calibration Competition and Windshield Repair Competition is only two days away. Those interested in competing have until July 15, 2026, at 11:59 p.m. Eastern to sign … Continue reading
Auto Glass Week™ 2026 Welcomes Returning Cobalt Sponsor
Auto Glass University has once again joined the list of Cobalt sponsors for Auto Glass Week™, taking place in San Antonio Aug. 27–29, 2026. Be sure to visit the Auto Glass Week™ exhibition floor to discover the company’s latest products … Continue reading
“Right-to-Repair” Suit Against John Deere Settled
A settlement between the Federal Trade Commission (FTC) and John Deere guarantees access to its repair information for the next decade. The FTC announced on July 8 that it had settled with John Deere. According to records from the United … Continue reading
Longtime Technician Training Program Under New Ownership
Four industry veterans have acquired the assets of Auto Glass University (AGU). Bob Beranek and his wife Ann Schuelke founded AGU in 2008 and have run the company for the past 18 years. The sale was announced July 8. 2025 … Continue reading
Glass Manufacturer to Close a Tennessee Facility
Carlex Glass America LLC plans to close its manufacturing facility in Vonore, Tennessee, with operations expected to conclude by the end of September 2026. The company says the decision is part of its broader effort to realign its manufacturing footprint, … Continue reading
Registration Deadline for Auto Glass Week™ Competitions Is Closing In
The Auto Glass Week™ 2026 (AGW) registration deadline is fast approaching for the Auto Glass Technician Competition, Calibration Competition and Windshield Repair Competition. Those interested in competing have until July 15, 2026, at 11:59 p.m. Eastern to sign up. Whether you’re a … Continue reading
Automaker Pushes Back in Alleged Defective Windshield Suit
Kia has asked an appellate court to settle a dispute in an ongoing class action lawsuit over allegedly defective windshields. The lawsuit began in a California Central court in 2020 after Yandery Sanchez alleged that Kia knowingly sold defective windshields … Continue reading
New Cobalt Sponsors to Exhibit at Auto Glass Week™ 2026
Auto Glass Week™ 2026 is excited to welcome three new Cobalt Sponsors to this year’s event in San Antonio, taking place Aug. 27–29, 2026. Be sure to visit the Auto Glass Week™ exhibition floor to discover their latest products and solutions up close. … Continue reading
Fire in the Hole! July 4th Celebrations Break Glass
Independence Day fireworks shenanigans are notorious for injuring people and damaging private property. America’s 250th anniversary celebration was no exception, and many car owners reported broken glass. A Salem, Oregon, news publication reported that an explosion involving illegal fireworks shot … Continue reading
Got the Time? One Creative Use for Old Windshields
Windshield recycling doesn’t always mean sending the glass to a special processing facility. Sometimes, the glass gets a new life as a functional or artistic item. One technician posted an image of the coasters he makes from old windshield glass … Continue reading
PGW Employees “Blindsided” by Layoffs, Sources Say
PGW Auto Glass recently eliminated the positions of nearly 60 people, a now-former PGW employee tells glassBYTEs. The employee prefers not to have his name released. The ex-employee worked at PGW’s headquarters in Cranberry, Pennsylvania. “I was called into a … Continue reading
Don’t Miss Auto Glass Week™’s Fourth of July Freedom from Worry Bonus
This Fourth of July holiday, enjoy more than just the celebration; enjoy added peace of mind with the Auto Glass Week™ (AGW) Freedom from Worry Bonus. Between July 3–5, attendees can receive FREE enrollment into the Registration Protection Program, providing … Continue reading
State ADAS Law Takes Effect
Virginia legislation regulating recalibration practices for advanced driver assistance systems (ADAS) took effect July 1. Delegate Karen Carnegie (D) introduced Virginia HB 312 on Jan. 14. As introduced, the bill followed the language of the National Council of Insurance Legislators’ … Continue reading
Mirror Mayhem: TikTok User Blames Installer for Broken Bracket
One recent Safelite customer took to social media to complain about her faulty rearview mirror, but commenters debated whether the fault lay with the glass company. A woman with the username @1208ioc posted a TikTok video showing her rearview mirror … Continue reading
“It’s a Man’s Job”: Safelite Faces Lawsuit Over Alleged Sex Discrimination
The United States Equal Employment Opportunity Commission (EEOC) has filed a proposed class action lawsuit against Safelite Fulfillment for alleged unlawful sex discrimination in its technician hiring practices. The EEOC filed suit on June 29 in the U.S. District Court … Continue reading
LYNX Seeks to Amend Safelite, State Farm Lawsuit
LYNX Services wants to amend its complaint in the lawsuit against Safelite Group and State Farm Insurance, but it doesn’t want anyone to know how. LYNX initially filed suit against State Farm and Safelite on June 27 for alleged trade … Continue reading
Hot, Hot, Hot, but Safe Installs: How to Work in Extreme Temperatures
Towns across the United States have or will experience record-high temperatures the week of June 29, according to CBS News. Many Americans can rely on their air-conditioned homes and offices to keep them cool, but plenty of auto glass technicians … Continue reading
Another Automaker Calls for Replacements Using OEM Parts at Approved Centers
Volvo Cars USA LLC has issued an updated position statement emphasizing the importance of using original equipment manufacturer (OEM) parts during a windshield replacement. “Volvo Cars USA LLC requires all windshield replacements on Volvo vehicles to be performed according to … Continue reading
Auto Glass Week™ 2026 Exclusive 3-for-2 Registration Promotion Ends Tomorrow
Time is running out to maximize your team’s Auto Glass Week™ (AGW) 2026 experience while saving on registration costs. If you’ve been considering bringing additional team members to the industry’s premier event for auto glass repair, replacement and calibration professionals, now is the time to act. The 3-for-2 registration promotion … Continue reading
Auto Glass Week™ 2026 Deadline to Compete in the CSR Competition is Wednesday
The deadline to register for the Auto Glass Week™ 2026 Auto Glass Customer Service Representative Competition is July 1. If you’ve got the skills to compete with the industry’s best, now is the time to sign up. “The competition allows customer service professionals to demonstrate their expertise, industry knowledge and professionalism while competing … Continue reading
More Sponsors Added to the Auto Glass Week™ 2026 Exhibition Floor
Auto Glass Week™ 2026 is excited to welcome a new Cobalt sponsor to this year’s event in San Antonio, taking place Aug. 27–29, 2026. Be sure to visit the Auto Glass Week™ exhibition floor to discover their latest products and solutions. The Mesa, Arizona-based company Shop Controller provides … Continue reading
Windshield Surgeons of Canada Sold to an Industry Stalwart
PGW Auto Glass has announced the acquisition of Canadian auto glass company Windshield Surgeons. The Pennsylvania-based auto glass distributor published a statement the morning of June 24, announcing the purchase. Windshield Surgeons was founded in 1989 and offers auto glass … Continue reading
Auto Glass Week™ 2026 Welcomes Mainstreet Computers to the Exhibition Floor
Auto Glass Week™ 2026 is excited to welcome Mainstreet Computers. Mainstreet will be both a Cobalt sponsor and a sponsor of the Auto Glass Week™ mobile app at this year’s event in San Antonio, taking place Aug. 27–29, 2026. Be sure … Continue reading
In Limbo: Auto Glass Family Still Recovering from Christmas Fire
It’s been six months since a Christmas Day fire burned down Jason and Melissa Martin’s home, and they’re still waiting for things to return to normal. The couple runs Wisefly Auto Glass in Chipley, Florida. Jason is a 2018 Auto … Continue reading
Safelite Says Cookie Claims Miss the Mark
Safelite Group has pushed back against the plaintiff’s mediation bid in a proposed class action lawsuit over alleged illegal website data collection. Michael Winston and David Buehler filed the suit in the United States California Northern District Court on Jan. 23, … Continue reading
The Final Week to Take Advantage of Auto Glass Week™ 2026’s 3-for-2 Registration Offer
Auto Glass Week™ (AGW) 2026 is where the auto glass industry comes together to learn, compete, network and discover the latest innovations shaping the future of repair, replacement and calibration. While attending alone provides valuable insights, the experience is even more impactful when shared with your … Continue reading
Auto Glass Week™ 2026 Welcomes New Sponsors to the Exhibition Floor
Auto Glass Week™ 2026 is excited to welcome new Bronze and Cobalt Sponsors to this year’s event in San Antonio, taking place Aug. 27–29, 2026. Be sure to visit the Auto Glass Week™ exhibition floor to discover their latest products and solutions. Bronze … Continue reading
Driven Brands’ Annual Report Addresses Restatement Issues, AGN Plans
Driven Brands Holdings Inc. (DBHI) has published its 2025 annual report, a more than 200-page description of the company’s current financial and business standing with projections for the future. The June 17 report also addressed DBHI’s recent restatement of certain … Continue reading
North Carolina Removes Motor Vehicle Glass Act Language
North Carolina HB 356 has been amended to omit the section regulating auto glass business and insurance practices. The Auto Glass Safety Council (AGSC), along with other groups and individuals, have worked for modifications to act. HB 356 regulates insurance … Continue reading
Beware of Fraudulent Emails Targeting Sponsors
Any Auto Glass Week™ (AGW) 2026 sponsors, attendees or other stakeholders should beware of fraudulent emails from individuals claiming to work for or with the event. Several bad actors have sent emails to exhibiting sponsors offering to sell AGW attendee … Continue reading
AGSC Publishes NCOIL Position Statement
Legislation based on the National Council of Insurance Legislators (NCOIL) model motor vehicle glass act is being introduced or adopted in more and more states. The Auto Glass Safety Council (AGSC) has released a statement outlining the Council’s position on each … Continue reading
ADAS Tops Training Priorities for Collision Repair Technicians, Survey Says
Technicians have more access to training now than they have in the past five years, according to a recent survey from the ASE Training Managers Council (ATMC). Some topics, like Advanced Driver Assistance Systems (ADAS) training, are particularly popular. ATMC … Continue reading
Registration Deadline Nears for Auto Glass Week™ 2026 Repair, Replacement and Calibration Competitions
Auto Glass Week™ 2026 is calling on the industry’s top technicians to register for the Auto Glass Technician Competition, Auto Glass Calibration Competition and Windshield Repair Competition before the July 15, 2026, deadline. The competitions will take place Aug. 27-29, … Continue reading
Driven Brands Returns to Regular Reporting With Q1 Results
After a delay due to 2025 financial restatements, Driven Brands Holdings Inc. (DBHI) has released its first-quarter 2026 financial results. Executives said in an investor call that DBHI’s subsidiary, Auto Glass Now (AGN), delivered a “strong quarter.” In addition to … Continue reading
California Motor Vehicle Glass Act Advances Again Despite Industry Testimony
California’s proposed Motor Vehicle Glass Repair Act is moving out of the Assembly Judiciary Committee and on to the next phase of the legislative process. The Judiciary Committee convened the morning of June 9 for a hearing on multiple pieces … Continue reading
Auto Glass Week™ 2026 Offers Three for Two Registration for a Limited Time
There is something powerful about experiencing Auto Glass Week™ (AGW) 2026 as a team. The conversations sparked during educational sessions. The ideas exchanged on the exhibition floor. The relationships strengthened over shared meals, networking events and late-night discussions about where the industry is headed. That … Continue reading
Technician Takes Safelite to Court Over Alleged Disability Discrimination
A California technician has sued Safelite for alleged disability discrimination, including claims that a trainer deliberately attempted to injure him. Brandon Slaviero recently filed suit against Safelite AutoGlass and Safelite Solutions in the Superior Court of Contra Costa County, California. … Continue reading
Auto Glass Week™ 2026 to Host Pre-Event Workshop on Protecting Your Business
Auto Glass Week™ 2026 will offer insight into one of the industry’s most pressing challenges during a pre-event session on Wednesday, Aug. 26, from 2 to 5 p.m. The session will focus on navigating today’s complex insurance environment. The workshop, titled “Protecting Your Business in an Unfair Environment,” will provide auto glass owners and … Continue reading
Auto Glass Week™ 2026 Welcomes Two Returning Cobalt Sponsors to the Exhibition Floor
Auto Glass Week™ 2026 is excited to welcome to Cobalt Sponsors to this year’s event in San Antonio, taking place Aug. 27–29, 2026. Be sure to visit the Auto Glass Week™ exhibition floor to discover these companies’ latest products and solutions. IBS Software is a Kansas City, Missouri-based company built … Continue reading
California Glass Bill Advances to Assembly Judiciary Committee
The California Motor Vehicle Glass Act is scheduled to appear before the State Assembly Judiciary Committee at a hearing on June 9. California Senator Tim Grayson (D) introduced SB 988 on Feb. 5. The bill follows model legislation from the National … Continue reading
Driven Brands Faces Deadline to Address NASDAQ Compliance Issue
The Nasdaq Stock Market LLC (NASDAQ) notified Driven Brands Holdings Inc. (DBHI) of noncompliance following the late filing of the company’s first-quarter 2026 financial results. DBHI filed its financial results for the quarter late on May 19 after previously announcing … Continue reading
NCOIL-Inspired State Bills Stall in the Midwest, Move Forward in the South
The auto glass industry in Illinois is breathing a temporary sigh of relief as the state’s Motor Vehicle Glass Act will no longer be considered during this legislative session. Similar legislation in North Carolina, however, was recently introduced. Illinois HB … Continue reading
Auto Glass Week™ 2026 Welcomes More Silver and Bronze Sponsors to the Exhibition Floor
Auto Glass Week™ 2026 is excited to welcome another Silver Sponsor and another Bronze Sponsor to this year’s event in San Antonio, taking place Aug. 27–29, 2026. Be sure to visit the Auto Glass Week™ exhibition floor to discover these companies’ latest products … Continue reading
California Legislation Rises From the Ashes; AGSC Is Ready
The Auto Glass Safety Council (AGSC) is working diligently to educate California lawmakers on concerns surrounding the California Motor Vehicle Glass Act (SB 988), which has regained momentum in the state legislature. The bill incorporates nearly all of the National … Continue reading
2026 Auto Glass Hall of Fame Honorees Announced
The 2026 Auto Glass Hall of Fame inductees have been named. The four industry pillars will be honored during a special ceremony at Auto Glass Week™ (AGW) 2026 in San Antonio. David Leach, chief operating officer of Don’s Mobile Glass, … Continue reading
Small Shop Owner Earns National Recognition
One small business owner has received a major honor by being included in the Marquis Who’s Who in America publication. Leon Haines, owner and operator of 603 Auto Glass, is featured in the “Entrepreneurs, Business Owners and Professionals” category of … Continue reading
If You Give a Website a Cookie: Safelite Web Data Case May Head to Mediation
A lawsuit alleging that Safelite’s website illegally collected data from visitors appears poised for mediation. Plaintiffs Michael Winston and David Buehler filed a proposed class action suit against Safelite Group Inc. in the United States California Northern District Court on … Continue reading
Registration Deadline for CSR Competition Nears
Are you a customer service representative confident in your skills? Sign up for the Auto Glass Week™ 2026 Auto Glass Customer Service Representative (CSR) Competition by July 1 to prove yourself on a national stage. The competition, which is held as … Continue reading
Louisiana Auto Glass Bill Becomes Law
The Louisiana State Governor has signed the Louisiana Motor Vehicle Glass Act into law, making Louisiana the most recent state to adopt legislation based on a model bill from the National Council of Insurance Legislators (NCOIL). Governor Jeff Landry signed … Continue reading
Judge Delays Complaint Amendment in LYNX Suit Against State Farm, Safelite
Following a recent status hearing, LYNX Services has 30 days to file a motion allowing it to amend its complaint against State Farm and Safelite in the ongoing lawsuit over alleged trade secret misappropriation. LYNX must file the motion by … Continue reading
How the 2025 WRO Champion Turned Defeat Into Gold
Bradley Aydelott, the 2025 Windshield Repair Competition (WRO) Grand Champion, says that winning gave him a new perspective on competition and on life. The owner of Glass Monkey in Murfreesboro, Tennessee, took home WRO gold at last year’s Auto Glass Week™ (AGW) in Reno, … Continue reading
Federal Judge Rejects Bid to Invalidate Interlayer Film Patents
A federal district court in Virginia dismissed a lawsuit filed by Kuraray America Inc. seeking to invalidate several Sekisui Chemical Company patents for laminated-glass interlayer film used in automotive glass. Kuraray America filed the suit against Sekisui Chemical in September … Continue reading
Glass Company’s Sponsorship Meets a Fiery End
A NASCAR reporter posted a video of Timmy Hill’s 66 car bursting into flames on pit road during the Coca-Cola 600 on May 24. Hill got out of the car unharmed. Impex Auto Glass was one of his sponsors for … Continue reading
House Bill Advances Right to Repair, ADAS Education and Calibration Integrity Rules
A bill codifying certain “Right to Repair” elements, requiring the creation of an Advanced Driver Assistance Systems (ADAS) consumer education committee and incorporating the ADAS Functionality and Integrity Act has passed the U.S. House Committee on Energy and Commerce. H.R. … Continue reading
Hyundai Issues Major Recall over ADAS Problems
Technicians having a hard time recalibrating certain new model Hyundai vehicles aren’t imagining things. The automaker recently recalled hundreds of thousands of cars for overly sensitive advanced driver assistance systems. Hyundai Motor America issued a voluntary recall on May 18. … Continue reading
Get Recognized as One of the Industry’s Best
Is your company one of the top dealers in the United States? Nominate your company for AGRR magazine’s 2026 Top Dealers list, an annual honor celebrating standout businesses serving the auto glass repair, replacement and recalibration industry. Top Dealers receive national … Continue reading
Another Carmaker Doubles Down on OEM-Only Rules
According to one car manufacturer’s latest position statement, auto glass replacements should be performed only by automaker-certified technicians using original equipment manufacturer (OEM) glass at automaker-certified collision centers. Volvo’s May 11 “Statement on Replacement of Windshields” says it is “essential” … Continue reading
Auto Glass Week™ 2026 Welcomes More Bronze and Cobalt Sponsors to the Exhibition Floor
Auto Glass Week™ 2026 is excited to welcome one additional Bronze Sponsor and two additional Cobalt Sponsors to this year’s event in San Antonio, taking place Aug. 27–29, 2026. Be sure to visit the Auto Glass Week™ exhibition floor to discover these companies’ latest products and solutions. Bronze Glass.com® is a suburban Washington, D.C.-based … Continue reading
LYNX v. State Farm Suit to Continue
LYNX Services and State Farm may soon resume litigation proceedings, according to recent court documents. In October of 2025, the Illinois Central District Court stayed the case and ordered the third-party administrator and the insurer to attempt to settle their … Continue reading
One Southern State’s Glass Bill May Soon Become Law
A bill regulating auto glass business and insurance practices awaits the Louisiana governor’s signature. HB929 was pre-filed on February 27. It appears to follow the model legislation issued by the National Council of Insurance Legislators (NCOIL) and to include a provision requiring … Continue reading
Auto Glass Company Hits the Fast Lane
Anyone in the industry who tunes in to the Coca-Cola 600 race on Sunday may see a familiar logo on the back of the 66 car. Greensboro, North Carolina-based Impex Auto Glass is an associate sponsor for driver Timmy Hill … Continue reading
Driven Brands Cites AGN Reporting Errors in Financial Restatement
Driven Brands Holdings Inc. (DBHI) has released its 2025 financial results. The report says prior Auto Glass Now (AGN) accounting errors contributed to DBHI’s recent restatement. DBHI held an investor call to review its 2025 fourth-quarter and full-year financial results … Continue reading
Pilkington Parent Company’s Financial Results Come with a Tariff Warning
Nippon Sheet Glass (NSG) Group, which operates Pilkington, credits its automotive glass segment for part of its revenue growth in its recent fiscal year 2026 financial report. Automotive glass revenues increased 15.5% while profit decreased 34%. NSG offers architectural, automotive … Continue reading
The Countdown Is On: Your Auto Glass Week™ 2026 Experience Starts Here
The wait is over. The full Attendee Program for Auto Glass Week™ 2026 is officially here, giving you an inside look at everything planned for the industry’s premier event. From high-impact education and live demonstrations to elite competitions and unmatched networking opportunities, this year’s … Continue reading
Tiempo de Capacitación: Tesla Model 3 2023
Escrito por Alfredo Calva 2023 Tesla Model 3 VIN# 5YJ3E1EA6PF614925 Pieza de vidrio# 1587892-00A DOT# 615 1. Reemplazar el vidrio del techo panorámico en un Tesla Modelo 3 2023 puede parecer intimidante la primera vez, pero con las herramientas adecuadas … Continue reading
Remembering Tom “Tommy” Foley
Obituary provided to glassBYTEs by friends of Tom Foley. Tom “Tommy” Foley recently passed away after a battle with cancer. The respected leader in the southwestern automotive glass industry and beyond leaves a legacy of professional excellence and personal impact … Continue reading
Boyd Group Reports Record First Quarter Results
The Boyd Group announced a successful first quarter during a recent investor call, though executives noted that glass didn’t drive that growth. Boyd operates Glass America as well as several other collision repair and glass brands. Boyd Group earned just … Continue reading
Auto Glass Week™ 2026 Welcomes Three Additional Cobalt Sponsors to the Exhibition Floor
Auto Glass Week™ 2026 is excited to welcome three additional Cobalt Sponsors to this year’s event in San Antonio, taking place Aug. 27–29, 2026. Be sure to visit the Auto Glass Week™ exhibition floor to discover their latest products and solutions. Glass Rebel LLC was … Continue reading
Driven Brands Investor Pushes for a Full Buyout
One Driven Brands Holdings Inc. (DBHI) investor has publicly announced its intent to buy all DBHI shares. ADW Capital Management LLC sent an open letter to DBHI and its controlling shareholder, Roark Capital Group, on April 30. In the letter, … Continue reading
Auto Glass Week™ 2026 Welcomes an Additional Cobalt Sponsor to the Exhibition Floor
Auto Glass Week™ 2026 is excited to welcome back IBS Software as a Cobalt Sponsor of this year’s event in San Antonio, taking place Aug. 27–29, 2026. Be sure to visit the Auto Glass Week™ exhibition floor to discover the company’s latest products and … Continue reading
State Bill Expands Insurance Rule Beyond Glass
A recently proposed Delaware bill appears to widen the scope of a current anti-steering law beyond auto glass. State Senator William Bush introduced House Bill 406 on May 7. The bill proposes amending a subsection of Title 18 of the … Continue reading
State Insurance Committee Advances Auto Glass Bill
The Illinois Motor Vehicle Glass Act has passed out of the Insurance Committee following a May 5 hearing, but not without the promise of further amendment. Representative Thaddeus Jones introduced HB 4373 on Jan. 12. The bill closely follows the … Continue reading
Auto Glass Week™ 2026 Announces Keynote Speaker and Topic: The Insurance-Auto Glass Interface: What the Future Will Bring
Auto Glass Week™ (AGW) has announced that renowned futurist Jonathan Brill will be its 2026 keynote speaker. He will deliver his address on August 27 from 10:30 a.m. to 12:00 p.m. Technology, both automotive and digital, is colliding with global shifts to change the relationships among glass companies, insurers and their mutual … Continue reading
Logo’d Parts Face OEM-Level Scrutiny
Claims administrator Safelite Solutions announced a change in processing logo’d parts, effective Friday, May 1. The Notification According to a document sent to in-network shops on April 30, Safelite Solutions “will begin processing logo’d parts with NAGS Part Numbers™ under … Continue reading
Auto Glass Week™ 2026 Welcomes Two More Cobalt Sponsors to the Exhibition Floor
Auto Glass Week™ 2026 is excited to welcome two more Cobalt Sponsors to this year’s event in San Antonio, taking place Aug. 27–29, 2026. Be sure to visit the Auto Glass Week™ exhibition floor to discover the company’s latest products and solutions. Fuyao North America, Inc., headquartered in South Carolina, … Continue reading
Bill May Overturn State’s Zero Auto Glass Deductible Status
South Carolina may no longer be a “zero deductible” state if a bill making its way through the state legislature passes. Several legislators introduced H.B. 4817 to the House on January 13. It was introduced to the Senate on April … Continue reading
AGSC Fall Committee Meeting Schedule Announced
The Auto Glass Safety Council (AGSC) has released the dates and times for its in-person committee meetings, held in San Antonio Aug. 24-26, in conjunction with Auto Glass Week™ (AGW) 2026. The meetings include the Automotive Glass Replacement Safety Standard™ … Continue reading
AGSC President Attends NCOIL Meeting
Auto Glass Safety Council (AGSC) president Jacques Navant recently attended The National Council of Insurance Legislators’ (NCOIL) spring meeting to learn the “why” behind its policies and position AGSC as the resource on proper auto glass installation practices. The meeting … Continue reading
Auto Glass Week™ 2026 Welcomes Bosch to the Exhibition Floor
Auto Glass Week™ 2026 is excited to welcome Bosch back as a Silver Sponsor to this year’s event in San Antonio, taking place Aug. 27–29, 2026. Be sure to visit the Auto Glass Week™ exhibition floor to discover the company’s latest products and solutions. Bosch is a global supplier of original equipment (OE)-quality automotive components and … Continue reading
Fuyao Executive Denies Intentions to Close U.S. Operations
Despite recent media reports, a Fuyao Glass America spokesperson clarifies that Fuyao Group chair Cao Dewang has no intention to shutter Fuyao’s operations in the United States. “In fact, Chairman Cao was speaking from a general business operation perspective,” Fuyao … Continue reading
State Enacts Recalibration Law, May Soon Pass Loss Estimate Bill
The Virginia legislature has enacted a law regulating recalibration business practices. A law regulating insurers was also introduced. Recalibration Notification Virginia’s Motor Vehicle Glass Act was enacted on April 22. The legislation was introduced in mid-February. The law, as enacted, … Continue reading
California Legislators Hit Pause on Auto Glass Bill
The California Motor Vehicle Glass Act has been placed in a “suspended” file and work on it has ceased. The Auto Glass Safety Council (AGSC) had filed a statement and strongly urged state senators to either remove the anti-competitive provisions … Continue reading
Fuyao Warns U.S. Plants Could Close if Tariffs Bite
The auto glass plant featured in the documentary “An American Factory” may shut its doors if tariffs take too much of a toll, according to reports in Chinese media, but that doesn’t appear to be on the horizon yet. “If … Continue reading
Driven Brands Pushes Back Financial Filing as Restatement Continues
Driven Brands Holdings Inc. (DBHI) has released some preliminary, unaudited financial results and announced a delay in submitting the full information to the Securities and Exchange Commission (SEC). The Charlotte, North Carolina-based company operates several automotive services brands, including Auto … Continue reading
Auto Glass Week™ 2026 Adds Registration Cancellation Protection
Stuff happens. That’s why Auto Glass Week™ (AGW) has added a new service designed to protect attendees if they need to cancel their registration. The Rainprotection Program provides registrants with the opportunity to receive a 100% refund of their registration fees if they are unable to attend … Continue reading
Tesla Draws Hard Lines on Cybertruck Windshield Repair Zones
Vehicles with a unique structure and complex Advanced Driver Assistance Systems (ADAS) technology sometimes require special repair considerations to maintain functionality and safety. That’s especially true on vehicles like the Tesla Cybertruck. To address this, Tesla outlines specific procedures and … Continue reading
Caliber Auto Glass to Sponsor New AGSC Lounge at Auto Glass Week™ 2026
The Auto Glass Safety Council (AGSC) welcomes Caliber Auto Glass as the sponsor for an exclusive lounge area at Auto Glass Week™ (AGW) 2026, held August 27-29 (with pre-event education on August 26) at the Henry B. González Convention Center … Continue reading
Tariff Refund Portal Opens
Certain auto glass suppliers may now be reimbursed for tariff costs. A portal for importers to claim refunds opened the morning of April 20. U.S. Customs and Border Protection (CBP) manages the Consolidated Administration and Processing of Entries (CAPE) portal. … Continue reading
Not Enough Evidence in Exploding Sunroof Suit, Automaker Claims
Mercedes-Benz has moved for a summary judgment in the ongoing case over allegedly spontaneously shattering sunroofs. The automaker filed documents requesting summary judgment with the Georgia Northern U.S. District Court on April 6. Mercedes-Benz alleges that the plaintiffs lack sufficient evidence … Continue reading
Top 6 Reasons to Attend Auto Glass Week™ 2026
Auto Glass Week™ 2026 is just a few short months away, held August 27-29 (with pre-event education on August 26) at the Henry B. González Convention Center in San Antonio. Here are just a few reasons why members of the auto … Continue reading
UK Company Expands with New Warehouse
Charles Pugh Glass and National Windscreens, part of the Cary Group in the United Kingdom, have officially opened a new distribution center in Bolsover, U.K. The new 134,000-square-foot distribution facility houses over 200,000 pieces of glass. This increased storage capacity … Continue reading
California Auto Glass Reform Bill Clears Judiciary Committee, Heads to Appropriations
The California Senate Judiciary Committee has voted to pass as amended and re-refer the California Motor Vehicle Glass Act to the Committee on Appropriations. California Sen. Tim Grayson introduced Senate Bill (SB) 988 on Feb. 5 to regulate auto glass … Continue reading
Industry Pushes Back on California Bill
Auto glass companies in the Golden State are advocating for consumer rights ahead of a hearing for the California Motor Vehicle Glass Act scheduled for April 14. California Senator Tim Grayson (D) introduced SB 988, also known as the California … Continue reading
Auto Glass Week™ 2026 Welcomes Returning Sponsor to the Exhibition Floor
Auto Glass Week™ 2026 is excited to welcome LAUNCH TECH USA back to this year’s event in San Antonio, taking place Aug. 27–29 with pre-event education on Aug. 26. Visit the company on the Auto Glass Week™ exhibition floor to discover their latest products and solutions. LAUNCH TECH USA has more than 32 … Continue reading
Recalls For Windshield Fogging, Detaching Windows and Sunroof Closure
Several automakers have recently issued recalls over glass-related potential malfunctions, according to the National Highway Traffic Safety Administration (NHTSA). Ford Motor Company issued a small voluntary recall affecting around 55 vehicles. The company is recalling certain 2026 Lincoln Aviators and … Continue reading
No Crystal Ball Required: How Pre-Scans Help Prevent Recalibration Woes
The ability to predict problems would make life much easier. It might not stop bad things from happening, but it would certainly help curb the damage. Since psychic foresight isn’t generally an option, it’s best to prepare for the worst … Continue reading
Auto Glass Week™ Competitor Registration Now Open
Competitor registration and sponsorship opportunities are open for Auto Glass Week™ (AGW) 2026. The event will take place Aug. 27–29, with pre-event education scheduled for Aug. 26, at the Henry B. González Convention Center in San Antonio. Competing Technicians interested in … Continue reading
State Auto Glass Claims Bill Moves Forward
An insurance bill in the Sooner State would protect consumers’ right to choose an auto glass company while providing ambiguous requirements for how much insurers should pay for auto glass work. The bill has already made its way from the … Continue reading
Auto Glass Week™ 2026 Welcomes Two More Sponsors
Auto Glass Week™ 2026 welcomes two returning sponsors to the exhibition show floor: VITRO® and ProSet Setting Tool. The companies will travel to San Antonio, August 27–29, 2026, to showcase their innovative products and services firsthand on the exhibition floor. Silver Sponsor VITRO® is … Continue reading
Study Says ADAS Cuts Claims
The Highway Loss Data Institute’s (HLDI) most recent study of one automaker’s Advanced Driver Assistance Systems (ADAS) technology shows how the increasingly complex features affect insurance claims. The HLDI studied model-year 2018-2023 Mazda internal combustion engine vehicles with ADAS features, … Continue reading
Glass Company Ranked Number 1 in its Market
Auto glass repair and aftermarket automotive products retailer Auto One Glass & Accessories has announced that its franchisee in Berkley, Michigan, received a local “best” award. Auto One Berkley was named BusinessRate’s Best Auto Glass Shop in Berkley for 2026. … Continue reading
Van and Bus Companies Issue Recalls of Glass
Braun Corporation and ABC BUS Inc. have both issued voluntary recalls for glass-related issues, the National Highway Traffic Safety Administration (NHTSA) reports. Braun is recalling certain 2023-2024 Ram ProMaster vans because the installed windows do not comply with Federal Motor … Continue reading
California Legislation Moves Forward
The California Motor Vehicle Glass Act is still making its way through the State Senate, but recent changes mean it will no longer impact the state’s insurance code. California Senator Tim Grayson (D) introduced SB 988 on Feb. 5 as … Continue reading
GlasWeld to Sponsor 2026 Windshield Repair Competition
Auto Glass Week™ (AGW) 2026 announces GlasWeld has returned as the Platinum Plus sponsor of the 2026 Windshield Repair Competition. GlasWeld was founded in 1982 in Bend, Oregon. It offers glass repair and scratch removal technology for the automotive, architectural … Continue reading
“It Burned Your Throat to Breathe”: Fuyao Fire Updates
Glass production workers at a Fuyao Glass America facility told a local media outlet they felt obligated to keep working while the plant next door was on fire. The new coatings production facility at the Fuyao plant in Moraine, Ohio, … Continue reading
Auto Glass Week™ 2026 Welcomes AirPro Diagnostics as a Titanium Sponsor
Auto Glass Week™ 2026 welcomes AirPro Diagnostics back to the exhibition floor as a Titanium Sponsor. They are also the official Auto Glass Week™ lanyard sponsor. The company will travel to San Antonio, August 27–29, 2026, to showcase their innovative products and services firsthand on the exhibition floor. AirPro Diagnostics is a Jacksonville, Florida-based … Continue reading
Southern State’s Auto Glass Law Moves Forward
A Louisiana bill regulating auto glass repair and replacement business and insurance practices is poised to move to the next step of the legislative process, but there’s still time to contact State Representatives. HB929, also known as the Louisiana Motor Vehicle … Continue reading
No Windshield Visibility Needed? NHTSA Proposes Exemptions for Automated Cars
Is a clear view through the windshield necessary for a self-driving car? Not according to the National Highway Traffic Safety Administration’s (NHTSA) proposed regulation updates. The federal organization’s push to update the Federal Motor Vehicle Safety Standard (FMVSS) to account … Continue reading
Auto Glass Week™ Welcomes More Cobalt Sponsors
Auto Glass Week™ 2026 welcomes two additional Cobalt sponsors. The PipeKnife Company and VD-K.TOOLS will travel to San Antonio, August 27-29, 2026, to showcase their innovative products and services firsthand on the exhibition floor. The PipeKnife Company began with the invention of the Original PipeKnife in 1987. Now, Golden, Colorado-based company … Continue reading
GM Draws a Hard Line on OE Glass
General Motors’ (GM) updated windshield replacement position statement doubles down on the company’s original equipment (OE) glass stipulation. This time, its reasons involve more than recalibration alone. GM, which operates Chevrolet, Buick and Cadillac, issued a new collision repair position … Continue reading
Auto Glass Week™ Welcomes Cobalt Sponsors
Auto Glass Week™ 2026 welcomes two more Cobalt sponsors. Total Glass Services and Triad Diagnostic Solutions will travel to San Antonio, August 27-29, 2026, to showcase their innovative products and services firsthand on the exhibition floor. Total Glass Services is an independent, family-run automotive glass distributor located in San Jose, California, … Continue reading
Auto Glass Factory Ablaze for More than 13 Hours
A Fuyao Glass America plant in Ohio has been burning since yesterday evening, according to media reports. The roof of the Fuyao Glass America facility in Moraine, Ohio, first caught fire at 8:30 p.m. on March 22, according to the … Continue reading
Judge Allows Lawsuit Against Safelite to Continue
A judge recently blocked Safelite’s bid to dismiss a lawsuit over alleged retaliation for sexual harassment complaints. How it Started Former employee Brittany Williams filed suit against Safelite Group on July 9, 2024. Williams worked for Safelite for 10 years, … Continue reading
Get AGSC Certified at Auto Glass Week™ 2026
The Auto Glass Safety Council (AGSC) will offer up to four live training and certification opportunities at Auto Glass Week™ (AGW) 2026. These include training for the Windshield Repair and Windshield Replacement certifications as well as the Glass Calibration Specialist … Continue reading
NCOIL Encourages State Laws on AI
The National Council of Insurance Legislators (NCOIL) has issued a statement recommending that states consider regulating the use of artificial intelligence (AI) in insurance. It also warns state legislators that the federal government may soon strip them of that authority. … Continue reading
Driven Brands Update: Indenture Amendments, Beneficial Ownership Changes and a Lawsuit
Driven Brands Holdings Inc.’s (DBHI) announcement that it would have to restate several financial reports from the last three years sparked a flurry of activity among investors and at the company itself. DBHI owns and operates Take 5 Oil Change, … Continue reading
Industry Beats Back New England Bill
glassBYTEs has received word that legislation before the Connecticut House of Representatives impacting auto glass repair and replacement business practices will not go forward. A number of industry groups and individuals worked to beat the bill back. HB 5262 was … Continue reading
Auto Glass Week™ 2026 Welcomes Returning Sponsors
Auto Glass Week™ 2026 welcomes two returning sponsors. As cobalt sponsors, Guangdong Pustar Adhesives & Sealants Co., Ltd. and Pilkington North America, Inc. will travel to San Antonio, August 27-29, 2026, to showcase their innovative products and services firsthand on the exhibition floor. Guangdong Pustar Adhesives & Sealants Co., Ltd. is a manufacturer of polyurethane adhesives and … Continue reading
D’Ieteren ‘Very Happy’ with Belron Share, Executives Deny Plans to Sell
Despite recent media reports, D’Ieteren Group is not planning to divest its stake in Belron. Executives of the Belgium-based group announced the news to investors during a recent financial call. “We’re very happy to be the majority shareholder of Belron,” … Continue reading
AGSC Attorney Issues Update on ADAS Functionality and Integrity Act
The Auto Glass Safety Council’s (AGSC) general counsel, Kim Mann, has issued a statement clarifying Federal Bill H.R. 6688’s impact on automotive glass repair and replacement companies. “H.R. 6688, otherwise known as the ‘ADAS Functionality and Integrity Act,’ merely requires … Continue reading
Auto Glass Week™ 2026 Hotel Room Blocks Now Available in San Antonio
Auto Glass Week™ (AGW) 2026 takes place August 27–29, with pre-event education scheduled for August 26, at the Henry B. González Convention Center in San Antonio. The event brings together professionals from across the auto glass repair, replacement and recalibration sectors for several days of education, … Continue reading
One State’s Auto Glass Bill Clears Legislature
A Virginia bill regulating auto glass repair and replacement business practices has passed both state chambers and is almost ready for the governor’s desk. Delegate Karen Carnegie introduced HB 312 on Jan.14. While it generally followed the model language set … Continue reading
Auto Glass Week™ 2026 Welcomes More Sponsors to the Exhibition Floor
Auto Glass Week™ 2026 is excited to welcome two additional sponsors for this year’s event in San Antonio, taking place August 27–29, 2026. Be sure to visit on the Auto Glass Week™ exhibition floor to discover their latest products and … Continue reading
Ford Recalls 600,000 Vehicles over Wiper Issues
Ford has issued a voluntary recall over faulty windshield wipers, according to the National Highway Traffic and Safety Administration (NHTSA). The recall affects five models. Ford submitted a recall report to the NHTSA on March 3. The report says the … Continue reading
Auto Glass Week™ 2026 Welcomes Two New Sponsors
Auto Glass Week™ 2026 welcomes two new cobalt sponsors who will be traveling to San Antonio, August 27-29, 2026. Attendees can explore their innovative products and services firsthand on the exhibition floor. Technical Chemical Company is the manufacturer of Spray-X®, a professional-strength, … Continue reading
Not So Simple: The Real Rules Behind “Zero-Deductible” States
Insurance policies with zero deductible for auto glass can be confusing for consumers and glass shop owners/managers alike. A quick internet query returns eight “zero-deductible” states, including Arizona, Connecticut, Florida, Kentucky, Massachusetts, Minnesota, New York and South Carolina, but the … Continue reading
D’Ieteren May Soon Offer Belron IPO
Bloomberg reports that the D’Ieteren Group has appointed an independent financial services group to “explore strategic options” for its majority share of Belron, including a possible initial public offering (IPO). The publication cites “people familiar with the matter” as saying … Continue reading
Goodbye Mardi Gras, Hello Potential Auto Glass Law
Another state bill regulating auto glass repair, replacement, recalibration and insurance practices is in the works, this time in Louisiana. It is the fourth state to introduce such a bill in 2026. State Representative Gabe Firment prefiled the bill, called … Continue reading
Texas Can’t Enforce Anti-Steering Law in Optometry Case, Judge Says
A federal judge in Texas recently prevented the state from enforcing an anti-steering law in a case involving optometrists. U.S. District Judge James Wesley Hendrix ruled Feb. 20 that the Texas insurance commissioner can’t enforce the law because it is … Continue reading
Federal ADAS Bill Advances in House
A federal bill that would define the limits of proper Advanced Driver Assistance Systems (ADAS) sensor alignment is one step closer to becoming law. The House of Representatives subcommittee on commerce, manufacturing and trade forwarded the “ADAS Functionality and Integrity … Continue reading
Deepest Discounts for Auto Glass Week™ 2026 End February 28
Act now: February 28 is the final day to lock in the deepest discounts when registering for Auto Glass Week™ (AGW) 2026. Don’t miss your chance to secure the deepest discounts before prices increase. There’s no better place to stay ahead of the latest industry developments, build valuable professional connections … Continue reading
Auto Glass Week™ 2026 Welcomes Two New Bronze Sponsors
Auto Glass Week™ 2026 welcomes two new bronze sponsors traveling to San Antonio, August 27-29, 2026. Attendees can explore their innovative products and services firsthand on the Auto Glass Week™ exhibition floor. Bronze Sponsors AGX is a next-generation cloud platform built specifically for auto glass shops, unifying … Continue reading
“I’ve Never Seen Anything Like It”: Northeast Shops Hard at Work after Blizzard
The United States’ most famous groundhog, Punxsutawney Phil, spotted his shadow after emerging from his burrow on Feb. 2. According to more than 100 years of tradition and superstition, that means six more weeks of winter. We’re halfway through Punxsutawney … Continue reading
Driven Brands Stock Sinks After Company Flags Major Accounting Errors
Stock prices for Driven Brands Holdings Inc. (DBHI) dropped substantially Feb. 25 after the company reported to the Securities and Exchange Commission (SEC) that investors should not rely on certain previously issued financial statements. DBHI also postponed the publication of … Continue reading
Tariff Ruling Offers Little Immediate Relief for Industry
Though the Supreme Court has struck down the White House’s tariffs implemented by executive order, auto glass companies may not see financial pressure lift anytime soon. Distributors and others who import auto glass will likely have to wait out litigation … Continue reading
Autel to Sponsor Auto Glass Week™ 2026 Calibration Competition
Auto Glass Week™ 2026 announces Autel as the Platinum Plus sponsor of the Auto Glass Technician Calibration Competition at Auto Glass Week™ (AGW) 2026. Autel provides tools, software and equipment for diagnostics and Advanced Driver Assistance Systems (ADAS) recalibration. The Port Washington, New York-based company was founded … Continue reading
“I Couldn’t Let Go”: How One Repair Shop Owner Fell in Love with the Industry
Editor’s note: In honor of Black History Month, glassBYTEs/AGRR spotlights those whose journeys reflect both the challenges and the triumphs that shape true success. If you would like to nominate someone for coverage, email abowman@glass.com. Keyonna Collins had no firm … Continue reading
The Big Game Makes Bigger Job Rush for Local Auto Glass Shops
Thousands of fans flocked to Levi’s Stadium in Santa Clara, California, on Feb. 8 for Super Bowl LX. While the Seattle Seahawks clinched a 29-13 victory over the New England Patriots, fans’ cars took a different kind of beating that … Continue reading
Auto Glass Week™ 2026 Welcomes New Bronze Sponsors
Auto Glass Week™ 2026 welcomes new sponsors exhibiting in San Antonio Aug. 27-29, 2026. These companies will showcase their products and services on the Auto Glass Week™ exhibition floor. Bronze Sponsors Import Glass Corporation is a family-owned and operated wholesale-only … Continue reading
Bill Regulating ADAS Moves Forward
A House of Representatives subcommittee has advanced the “ADAS Functionality and Integrity Act.” Representative Diana Harshbarger (R, Tennessee) introduced the bipartisan bill in early December 2025. If enacted, the bill would require the National Highway Traffic Safety Administration (NHTSA) to work … Continue reading
One Southern State Moves to Ban Insurance Steering in Auto Repairs
A group of Georgia state legislators recently introduced a bill to curb steering practices and require insurers to allow automotive repair facilities to follow original equipment manufacturer (OEM) guidelines. Legislators Lehman Franklin, Tyler Paul Smith, Ron Stephens, Mike Cheokas, Matthew … Continue reading
Auto Glass Week™ 2026 Welcomes New Copper Sponsors
Auto Glass Week™ 2026 welcomes new Copper sponsors to exhibit in San Antonio, August 27-29, 2026. These companies will showcase their products and services on the Auto Glass Week™ exhibition floor. Copper Sponsors Sika Corporation provides a variety of sealants … Continue reading
Auto Glass Safety Council Meets in Honolulu
The combination of warm sunshine and soft tropical breezes proved incredibly productive for Auto Glass Safety Council (AGSC) members who convened in Hawaii this week. Committees and work groups developed a landmark set of initiatives over two days of nonstop … Continue reading
Tornado Damage Dispute Ends with Multi-Million Win for Auto Glass Maker
A U.S. auto glass manufacturer will receive $14.4 million from its property insurer after winning an alleged breach-of-contract lawsuit. U.S. District Judge Waverly Crenshaw Jr. of the Tennessee Middle District Court ruled in Carlex Glass America’s favor on Jan. 29 … Continue reading
Legislators Modify Proposed Law in Virginia
Changes to an auto glass bill recently introduced in Virginia will alter its nature. Virginia HB 312 was pre-filed on Jan. 9 and then officially introduced on Jan. 14, backed by Delegate Karen Carnegie (D). The bill would add provisions … Continue reading
Registration Is Now Open for Auto Glass Week™ 2026
Early Bird Registration is now open for competitors and attendees at Auto Glass Week™ 2026, set to return to the dynamic city of San Antonio, Texas. Auto Glass Week™ is taking place August 27–29, 2026, with a dedicated pre-event education … Continue reading
Small Recall Over Windshield Adhesion Issues
Ford has issued a voluntary recall of several vehicles due to inadequate windshield bonding. According to the automaker’s report to the National Highway Traffic Safety Administration (NHTSA), a urethane application station at Ford’s Chicago plant broke on Oct. 27. Though … Continue reading
Insurer Settles Unpaid Labor Claims
A major insurance provider recently settled two class-action lawsuits over allegedly unpaid overtime. GEICO and the plaintiffs, six call center workers, settled for approximately $900,000 in late January after several years of litigation. The plaintiffs alleged GEICO didn’t pay them … Continue reading
Rising Recalibrations, Tariffs and Labor Shifts Shaped 2025, Data Company Says
Repair and replacement companies that also offer recalibration can expect demand for that service to continue to grow in volume and complexity soon, according to data analysis by CCC Intelligent Solutions. The data and intelligence company recently released its 2025 … Continue reading
Auto Glass Week™ 2026 Welcomes New Sponsors
Auto Glass Week™ 2026 welcomes a new set of sponsors coming to San Antonio, August 27-29, 2026. These companies will showcase their products and services on the Auto Glass Week™ exhibition floor. Silver Sponsor Equalizer® has played a pivotal role … Continue reading
Snowed In: How the Big Storm Affected Glass Shops
A snowstorm this past weekend left about 185 million people in the United States under winter weather alerts, according to NBC reports. As much of the country digs itself out, keeps itself warm and hits “pause” on work, auto glass … Continue reading
Auto Glass Week™ 2026 Welcomes Top Tier Sponsors
Auto Glass Week™ 2026 welcomes the first top-tier sponsors coming to San Antonio, August 27-29, 2026. These companies will showcase their products and services on the Auto Glass Week™ exhibition floor. Titanium Sponsors Headquartered in Canada, XYG North America is … Continue reading
Noted Expert Bill Lingnell to Lead Glass Expo Hawaii™ Session
Learn the essentials of glass at the Glass Expo Hawaii™ Pre-Session Workshop with Bill Lingnell on Wednesday, February 4, 2026, from 2:00 p.m. to 4:30 p.m. Glass 101 is designed for anyone working in the glass industry for less than … Continue reading
Nissan Has Explosive Problem, Lawsuit Claims
The rear windshields on certain Nissan Rogues are prone to randomly shattering, a recently filed lawsuit alleges. New York residents Nicole Delucia-Roitman and Darren Chang filed the proposed class action suit on Jan. 6. The suit alleges that the backlites … Continue reading
The Bills Keep Coming: State Auto Glass Legislation Wave Continues
New legislative sessions are underway in almost every state. This year’s sessions are bringing a number of proposed laws that would affect the glass industry. New bills regulating automotive glass repair and replacement and insurance practices are on the rise. … Continue reading
OEM or Aftermarket? New State Bill Would Force Clearer Consumer Options
A Midwestern state recently introduced an “Auto Insurance Transparency Act” designed to ensure customers have the chance to choose original equipment manufacturer (OEM) parts instead of aftermarket parts. State representative Mark Johnson introduced the bill to the Ohio House of … Continue reading
Where’s the Limit? Federal Bill Aims for Clear ADAS Rules
By now, much of the auto glass industry knows that if an Advanced Driver Assistance Systems (ADAS) sensor is misaligned by the even the smallest amount, it can affect the whole system’s functions. A newly introduced federal bill would define … Continue reading
But Wait, There’s More: States Roll Out More Auto Glass Bills
The year 2026 has begun with a flurry of legislation. A New York bill proposes adding even more rules to its already extensive auto glass law, enacted in December 2025. Two other states are considering bills that regulate auto glass … Continue reading
Governor Says “No” to Maine Right to Repair Amendment
Maine Governor Janet Mills recently vetoed an amendment to Maine’s Right to Repair Law at the request of “hundreds of independent [automotive] repair shops.” In her veto statement issued Jan. 7, Mills said that the amendment was biased toward automakers’ … Continue reading
New State Auto Glass Law One of the Country’s Strictest
A newly enacted state law in New York includes some of the most restrictive auto glass requirements so far. Not only does it require that a claim number be in place before officially taking on a repair or replacement job, … Continue reading
NHTSA Evaluates Probe into Some Tesla Door Handles
The National Highway Traffic Safety Administration (NHTSA) may conduct a closer examination of the door handle mechanisms in certain Tesla vehicles after a consumer claimed he was trapped inside his car. The NHTSA’s Office of Defect Investigation filed a document … Continue reading
Help Needed! Christmas Day Fire Destroys Auto Glass Couple’s Home
“Everything is gone,” says Melissa Martin of her and her husband’s Florida home after a fire on Christmas Day destroyed the building and all their possessions. Melissa and Jason Martin own Wisefly Auto Glass in Chipley, Florida. Jason Martin is … Continue reading
‘I Want to Make an Impact’: Local Shop President Takes on City Leadership Role
Community engagement can be critical for any local business, including auto glass companies. One California business leader took this principle so seriously that he became his town’s mayor pro tempore. Jimmy Saldana is the president and co-owner of Showcase Auto … Continue reading
Peter Brown Says He’s “Staying Positive” During Cancer Treatment
Peter Brown’s recent biopsy revealed cancer, but he reassures all concerned industry members that his prognosis is good. The Auto Glass Safety Council vice president and president of Tiny & Sons Auto Glass in Pembroke, Massachusetts, learned he had a … Continue reading
Wide-Ranging Auto Glass Bill Proposed in Western State
A bill with some of the strongest regulations for auto glass repair and replacement companies in the country was introduced recently in the state of Washington. Recalibration Notification The bill would require auto glass repair and replacement shops to inform … Continue reading
Glass, United: Industry Veteran Buys Business to Serve Several Sectors
Auto glass typically takes up its own corner of the glass world. Setting a windshield is very different from glazing a skyscraper or installing windows. Still, there’s value in collaboration. One industry veteran plans to bridge those gaps with his … Continue reading
‘Count Me In’: NAGS Innovator and Original AGRSS Member Retires
As the Automotive Glass Replacement Safety Standard™ (AGRSS) 25th anniversary year draws to a close, one of its first committee members is saying farewell to the auto glass industry. Bud Oliver announced at the Sept. 8, 2025, AGRSS Standards Committee … Continue reading
State Farm Once Saw TPA-Retailer Connection as a Dealbreaker
According to State Farm’s former out-tasking agreement with LYNX Services, the insurer would have been able to terminate its relationship with LYNX if the third-party administrator (TPA) owned or operated an auto glass retail company. “If LYNX starts up, acquires … Continue reading
Montana Policy Empowers Shops to Stand Up for Consumers
Handling insurance short-payments can be a difficult job for shop owners. It often involves seemingly endless back-and-forth communication with an insurer that may or may not result in full payment. Auto glass shops in Montana have a more straightforward option. … Continue reading
AGSC Starts New Member Education Initiative
The Auto Glass Safety Council (AGSC) has several upcoming opportunities for those in the auto glass repair, replacement and recalibration industry to better their businesses and prepare for the future. Member Education AGSC is holding a new member webinar on … Continue reading
Double Bubble Trouble? Two Recalls from One Manufacturer
Two voluntary recalls have been issued due to air bubbles in some windshields manufactured for Nissan and Ford Motor Company. Nissan issued a voluntary recall for certain 2025 Nissan Sentra vehicles on Nov. 20. According to its report to the … Continue reading
Will Thanksgiving Road Trips Create More Work?
AAA predicts that at least 73 million people in the United States will hit the road this week, traveling at least 50 miles to be with loved ones for the Thanksgiving holiday. Depending on the region and the weather, the … Continue reading
Labor Trafficking and the Chinese Communist Party: Federal Committee Seeks Answers from Glass Plant
An investigation into alleged labor exploitation connected with the Fuyao Glass America plant in Ohio has caught the attention of the House Appropriations Committee. Some committee members expressed concern about the situation in a report attached to the 2025-2026 Appropriations … Continue reading
Well-Wishes for Peter Brown
AGRR/glassBYTEs invites the auto glass community to keep Peter Brown in their thoughts and prayers as he heads into a procedure on a mass/tumor in his brain. Brown is the vice president of the Auto Glass Safety Council (AGSC) and … Continue reading
Distributor Supports Small Shops with Auto Glass Education
National, regional and even large single-location auto glass companies typically have extensive knowledge, training and resources at their fingertips. Owners and technicians at small, independent shops, however, often lack the time, money or connections it takes to stay up-to-date. One … Continue reading
‘It is Not Public Information’: LYNX Stands Firm on Data Privacy in Unsealed Testimony
Shops listed in LYNX’s METRYX registry don’t just enter into contracts with insurers, says Lisa Langford. They also sign agreements with LYNX. Langford, LYNX’s senior director of client experience, testified in a June 30 emergency hearing during the ongoing lawsuit … Continue reading
Safelite Challenges “Trade Secrets” In Recently Unsealed Testimony
More than 50% of people calling third-party administrators (TPAs) with auto glass claims already have a preferred shop, according to Lisa Langford. Langford, the LYNX senior director of client experience, made the statement during cross-examination at the June 30 emergency … Continue reading
Boyd Group Building Glass Momentum
Brian Kaner, president and CEO of Boyd Group Services Inc., said during a recent investor call that he was “excited” about the company’s third-quarter financial results. The Boyd Group operates Glass America and a variety of other automotive related companies. … Continue reading
AGSC Launches Newest Member Benefit: Bi-Monthly Educational Webinars
The Auto Glass Safety Council (AGSC) is enhancing its educational resources with regular, member-exclusive webinars. Beginning in January 2026, AGSC will host regular webinars on timely, impactful topics that owners and managers can use to elevate their businesses. Webinar topics … Continue reading
ADAS, Glass Take on Vegas
The Specialty Equipment Market Association (SEMA) Show and the Automotive Aftermarket Products Expo (AAPEX) welcomed more than 100,000 attendees from Nov. 4-7, including representatives from companies specializing in Advanced Driver Assistance Systems (ADAS) recalibration. AirPro Diagnostics exhibited at both SEMA … Continue reading
Semi-Truck Recall for ADAS Failure
Autocar LLC has recalled several of its semi-trucks for automatic emergency braking (AEB) issues. According to Autocar’s report to the National Highway Traffic Safety Administration (NHTSA), the AEB systems on some of its 2025-2026 Autocar ACX trucks could fail. The … Continue reading
AGN Welcomes New Leadership Team Members
Auto Glass Now (AGN), has announced the addition of two executives to its leadership team. In September, the company welcomed Jamie Donais as vice president of operations and Jim Williams as vice president of operational excellence. Donais brings decades of … Continue reading
Unsealed LYNX v State Farm Testimony Addresses Industry Sentiment
Offering policyholders without any shop preference a shop other than Safelite is “inherent to LYNX’s business model,” according to testimony provided by Lisa Langford in the LYNX Services vs. State Farm lawsuit. The court recently released Langford’s testimony, with some … Continue reading
AGN Parent Company Flags Q4 Uncertainty Amid Industry ‘Headwinds’
Auto Glass Now’s (AGN) parent company has its eyes on consumer “choppiness” across the collision repair industry going into the fourth quarter, officials told investors in a third-quarter financial call. Charlotte, North Carolina-based Driven Brands held its third quarter 2025 … Continue reading
Windshield Bubbles Prompt Recall
Ford Motor Company has recalled more than 50,000 vehicles for air bubbles in their windshields. According to Ford’s report to the National Highway Safety Administration, filed Oct. 24, the recall impacts 2025 and 2026 Lincoln Corsairs, Lincoln Aviators and Ford … Continue reading
It’s a “Duty”: LYNX’s Reason for Last-Minute Bid to Stop Switch
LYNX Services tried to delay State Farm Insurance’s move to Safelite Solutions less than two business days before the transition was set to take place. But why? According to recently unsealed testimony given by Lisa Langford, it was out of … Continue reading
Patricia Smiley Elected to the Board of Directors of the Auto Glass Safety Council
The Auto Glass Safety Council™ (AGSC) is pleased to welcome its newest board member: Patricia Smiley, president of Columbia, South Carolina-based Quackt Glass. Smiley draws a wealth of auto glass knowledge, including a passion for small business management, from 25 … Continue reading
NSG Financial Report Addresses U.S. Tariff Costs, “Notably Weak” European Profits
Nippon Sheet Glass (NSG) chief financial officer Hiroshi Aiura explained that tariffs on imports to the United States have a “limited” impact on the company because “the glass business is fundamentally a local production for local consumption business,” and NSG … Continue reading
Loose Moonroof Parts Spark Recall
Ford has issued a voluntary recall due to potentially faulty moonroof parts on some of its trucks. The recall affects about 174,853 vehicles, including 2021-2022 Lincoln Navigators, 2022 Ford F-250, F-350 and F-450s, 2021-2022 Ford Expeditions and 2021-2023 Ford F-150s. … Continue reading
Glass Expos™ Expands to Include Auto Glass Industry Education
The Glass Expos™ regional educational program is expanding its event programs to once again include specialized education and exhibition for professionals in the auto glass industry. Glass Expos are regional educational events throughout North America featuring a combination of trade … Continue reading
Legal Battle Over Steering Ends, but Who Won?
A lawsuit over alleged steering between a Maryland collision repair center and State Farm Insurance has been settled weeks after the judge ordered State Farm to provide records of its communications with policyholders. In a case that may have implications … Continue reading
Gen Z is On the Move: Driving More and Embracing Mobility
Despite the narrative that Gen Z is abandoning car ownership, new findings from Enterprise Mobility’s second annual “On the Move” mobility survey show otherwise. According to the survey, the frequency of young people’s use of private vehicles is quietly rising. Weekly or … Continue reading
Austin Windshields Expands Mobile Service Fleet for Same-Day Auto Glass Repairs
Austin Windshields, a mobile auto glass repair and replacement company serving the Austin, Texas, area, has expanded its mobile service capabilities to meet the increasing demand for convenient, same-day windshield repairs and replacements. The expansion enables the company to bring auto … Continue reading
Sponsored: Glass.com Partners with DriveX to Bring AI-Based Auto Glass Technology Across the U.S.
Glass.com Inc. is proud to announce a new partnership with DriveX Technologies, a European-based AI and image-recognition technology company specializing in auto glass damage assessment. Through this collaboration, Glass.com will help DriveX roll out its innovative technology across the United … Continue reading
Disputed Data in LYNX v. State Farm Suit “Outdated,” Safelite Says
Safelite says the data it received wasn’t as good as what it already had. More newly unsealed legal documents from the LYNX Services lawsuit over purported trade secret misappropriation allege that the “trade secrets” Safelite Solutions got weren’t as accurate … Continue reading
NOVUS Announces Canadian Partnership
Fix Network has established a new partnership between its subsidiary NOVUS Glass and Crystal Glass Canada Ltd. This partnership is designed to enhance both companies’ service offerings, expand market reach and foster collaborative benefits for franchisees and customers across the … Continue reading
Industry Mourns the Passing of Eric Applebaum Herson
Eric Applebaum Herson of Herson Glass Company died on Oct. 17, 2025. He was born in Washington, D.C., on March 27, 1949. Maureen Heavner, executive director of the Mid-Atlantic Glass Association, says Herson was a longstanding supporter of the glass … Continue reading
Two Carmakers Issue Recalls for Windshield Problems
BMW of America and Ford Motor Company have both issued small voluntary recalls for windshield-related issues. BMW recalled certain 2026 X4 and X6 vehicles on Oct. 8. According to the automaker’s report to the National Highway Traffic Safety Administration (NHTSA), … Continue reading
Unsealed Testimony Shows Why State Farm Left LYNX
Newly unsealed expert testimony in the ongoing lawsuit between LYNX Services, State Farm and Safelite/Safelite Solutions reveals how State Farm decides job distribution and why the insurer chose to switch third-party administrators (TPAs). State Farm claims section manager Griffin Paul … Continue reading
Founder of International Glass Manufacturer Resigns
The chairperson of one of the world’s largest publicly traded glass manufacturers has stepped down. Fuyao Glass announced that its founder, Cho Tak Wong, resigned as chairperson. He will continue as a director and was also appointed honorary chairperson for … Continue reading
Cerrando la brecha del idioma: AGSC lanza un nuevo comité
El Auto Glass Safety Council (AGSC) ha creado un Comité de Alcance Hispano para ayudar a eliminar las barreras del idioma y ofrecer a los miembros de habla hispana más acceso a educación y recursos sobre el vidrio automotriz. Gilbert … Continue reading
“How Is That Fair?” Shops Say Conflicting OE, Insurance Rules Leave Them Stuck
Imagine this: a newer model Ford rolls into your shop for a replacement. You’ve read Ford’s recently updated position statement encouraging you to use original equipment manufacturer (OEM) glass to help preserve safety functions. You also know the customer’s insurer … Continue reading
AGN Parent Company Closes Securitization for Refinancing
Driven Brands Holdings Inc. announced closing a $500 million securitization issuance to refinance existing debt on Oct. 21. Driven Brands operates Charlotte, North Carolina-based Auto Glass Now. The offering for $500 million of Series 2025-1 Fixed Rate Senior Secured Notes, … Continue reading
Glass.com Partners with European AI Company
Glass.com Inc. has announced a new partnership with DriveX Technologies, a European-based artificial intelligence (AI) and image-recognition technology company specializing in auto glass damage assessment. Glass.com officials say the collaboration is designed to help empower United States auto glass companies … Continue reading
Tesla Insurance Under Fire for Nearly 3,000 Violations
Shop owners and managers having trouble getting paid for Tesla replacements aren’t imagining things. According to the California Department of Insurance (CDI), Tesla Insurance Company (TIC) has received more than a thousand customer complaints in 2025 alone alleging the insurer … Continue reading
No “Haphazard Litigation” Allowed: Judge Pushes Pause on LYNX v State Farm Suit
LYNX Services, State Farm and Safelite/Safelite Solutions must try to resolve their dispute themselves before litigation can continue, the U.S. District Court of Central Illinois, Peoria Division, says. The court issued orders on October 14, granting some recent motions in … Continue reading
Bridging the Language Gap: AGSC Launches New Committee
The Auto Glass Safety Council (AGSC) has inaugurated a Hispanic Outreach Committee to help bridge language barriers and provide Hispanic members with even more access to auto glass education and other services. Gilbert Gutierrez, global education director for AGSC associate … Continue reading
Ford Doubles Down on OEM Glass
Original equipment manufacturer (OEM) glass should be used in all Ford and Lincoln windshield replacements to ensure safety. At least, that’s what the Ford Motor Company (FMC) says. FMC released updated statements about glass replacement for both its Ford and … Continue reading
Omega EDI Acquires Billing Services Provider
Omega EDI has acquired longtime quoting, electronic data interchange (EDI) and billing services provider Data Tranz. “We’re thrilled to welcome the Data Tranz team and customers to the Omega family,” says Josh Schwermer, CEO of Omega EDI. “Data Tranz has … Continue reading
DuPont Executive Named in ‘Fortune’ List
DuPont global vice president and general manager for mobility and materials, Tina Wu, has been named to Fortune’s Most Powerful Women Asia 2025 list. This recognition honors the top 100 women leaders across 14 countries in Asia who are transforming … Continue reading
Mercedes Launches Test Track in Germany
Mercedes-Benz has launched a new headlight testing facility, which it claims is the most advanced light testing center in Europe. Mercedes-Benz opened the Global Proving Ground in Immendingen, near Stuttgart, Germany, to test headlight systems under constant, reproducible conditions, regardless … Continue reading
Speedy Glass Supports Community with Fall Food Drive Partnership
Speedy Glass USA’s Great Falls location has announced its new community initiative, “Project Hunger,” a month-long food drive supporting the Great Falls Community Food Bank in time for the holiday season. The drive will run from Oct. 13 through Nov.14, … Continue reading
More ADAS and Fewer Driver’s Licenses are Ahead, Experts Say
Autonomous vehicles (AVs) are still a novelty in many areas, but some experts predict they’ll be everywhere within 15 years. The Advanced Driver Assistance Systems (ADAS) technology that allows these cars to drive themselves is complex and requires many sensors. … Continue reading
UK Auto Glass Company Announces Insurance Partnership
United Kingdom-based Auto Windscreens has formed a relationship with a U.K. insurance and financing provider. Auto Windscreens will now provide auto glass services to National Farmers Union Mutual Insurance Society (NFU Mutual) insureds. Shaun Atton, Auto Windscreens business development director, … Continue reading
Event Sponsored by Mirror Provider Helps Feed Thousands
Automotive mirror provider Burco helped provide over 2,000 meals to families in need thanks to a recent charity event. Burco sponsored a pickleball tournament in Windsor, Ontario, Canada on October 5 to raise money for Kids Against Hunger Canada.
Is Belron’s New Mobile Recalibration System Ready for the Real World?
Belron has quietly begun rolling out its new “mobile” Advanced Driver Assistance Systems (ADAS) recalibration system. According to reports in industry social media groups, some of the company’s technicians have given the equipment mixed reviews. The switch to this new … Continue reading
‘Let’s Be the Change’: Peter Brown’s Journey from Junkyards to the Carl F. Tompkins Award
How did Peter Brown go from spending his childhood extracting windshields in scrap yards to winning the 2025 Carl F. Tompkins Award for Auto Glass Safety? Brown credits several pivotal moments during his long career. Getting Started Brown has been … Continue reading
Fix Network Announces Change within U.S. Leadership Team
Fix Network, which operates Speedy Glass USA and NOVUS Glass, has announced a leadership transition on its United States team. Lou Berman, vice president of operations and sales for the U.S., will now extend his expertise to both the NOVUS … Continue reading
School Bus Recall for Broken Wipers
International Motors has issued voluntary recalls on some of its school and commercial buses for potential windshield wiper failure, according to the National Highway Traffic Safety Administration (NHTSA). According to the reports International Motors filed with the NHTSA, the wiper … Continue reading
How Auto Glass Gave This Award Winner a New Life
Becoming an auto glass technician was more than just a career change for Gabriel Duran, the Auto Glass Week™ 2025 Ingenuity Award winner. It was a fresh start. Duran was the first official graduate from the Fix Network Apprenticeship Program … Continue reading
Dates for Auto Glass Week™ 2026 Announced
Auto Glass Week™ is returning to the Lone Star State for its 2026 event. The industry’s premier gathering for original equipment and aftermarket automotive glass repair, replacement, and calibration will take place in San Antonio, Texas, August 27–29, 2026, at … Continue reading
AirPro, Opus IVS Lawsuit Now Over
A lawsuit between AirPro Diagnostics and Opus IVS over alleged unfair competition has ended. Judge Linda Parker of the United States District Court for the Eastern District of Michigan, Southern Division, issued a summary judgment on Sept. 29 dismissing AirPro’s … Continue reading
LYNX Responds to Safelite, State Farm Redaction Motions
LYNX Services has one objection to Safelite/Safelite Solutions and State Farm’s requested redactions in the ongoing lawsuit over alleged trade secret misappropriation, according to recent court documents. LYNX filed an updated redaction motion on September 26 with the U.S. District … Continue reading
Autel Announces Donation Initiative to Help Fight Child Hunger
Diagnostic tools and service equipment provider Autel U.S. announced that it will donate $100 for each MaxiSYS Ultra S2 automotive diagnostics tablet sold from September to Dec. 31, 2025, to No Kid Hungry. Autel will donate a maximum of $50,000 … Continue reading
Redacted or Revealed? Another Party Joins State Farm and Safelite in New Motions
Another party has filed its own updated redaction motion in its lawsuit against State Farm and Safelite/Safelite Solutions over alleged trade secret misappropriation. Like the insurer and third-party administrator (TPA), LYNX has filed a more detailed motion to redact certain … Continue reading
Auto Windscreens Rescues UK Emergency Blood Bikes Service
United Kingdom-based Auto Windscreens came to the rescue of a medical supplies transportation service recently after its lead events vehicle suffered a cracked windscreen. Lincolnshire Emergency Blood Bikes Service (LEBBS) was established in 2012 and is a registered, volunteer-run charity … Continue reading
It’s a Secret: State Farm, Safelite Solutions Move to Keep Details Quiet
State Farm and Safelite Solutions have filed more detailed redaction motions in an ongoing lawsuit with LYNX Services over alleged trade secret misappropriation. The insurer and glass company requested the court keep certain details, such as the number of employees … Continue reading
Your Windshield’s Knocking: Hyundai Issues Recall
Hyundai has voluntarily recalled almost 8,000 vehicles because their upper windshield moulding could detach, according to the National Highway Traffic Safety Administration (NHTSA). Hyundai filed an NHTSA report outlining the problem on Sept. 18. Per the report, the stainless-steel upper … Continue reading
Shop Owner Shows Customers Still Love Local
One New Jersey shop owner is on a mission to show that running a small, local business still matters to customers. Michael Cardona founded and runs Windshield Replacement LLC in Morris County, New Jersey. He says his shop has built … Continue reading
Turning Trophies into Trust: Calibration, CSR Champ Inspires Confidence
Two shiny, new trophies in Optic-Kleer OKC Metro North’s lobby in Edmond, Oklahoma, have been catching customers’ attention. Owner/operator Kenneth White brought them home after competing in the 2025 Calibration and the Customer Service Representative (CSR) Competitions at this year’s … Continue reading
The Carl F. Tompkins Award for Auto Glass Safety Goes to: Peter Brown
AGRR editor Abby Bowman spoke with Peter Brown, the 2025 recipient of the Carl F. Tompkins Award for Auto Glass Safety, about what the prestigious recognition means and his family’s history in the industry.
No More “Gremlins”: The WRO Winner’s Comeback Story
“Nobody wants to start a serious journey without guidance,” says Bradley Aydelott, the 2025 GlasWeld Windshield Repair Competition (WRO) champion. He’s had a lot of guidance throughout his career, and this year it helped him win a gold medal. He … Continue reading
Oh Deer? Animal Collisions Decreasing
Many things could break a driver’s windshield, and hitting an animal can be one of the most destructive. Thankfully, one insurer’s recently published data indicates that animal collisions are declining. According to State Farm data released September 16, there were … Continue reading
How the 2025 AGTO Champion Turned a Birthday Surprise into a Gold Medal
Raul Plascencia got an unusual present for his seventh birthday. Instead of just getting presents or cake, the 2025 gold medalist got an early start on an auto glass career. His father brought him to work at his auto glass … Continue reading
Ford Recall for Falling Door Pieces
Ford has voluntarily recalled just over 100,000 vehicles for potentially detaching door trim pieces, according to the National Highway Traffic Safety Administration (NHTSA). According to Ford’s recall report, the B-pillar trim applique on 2016-2019 Taurus vehicles could detach because it … Continue reading
Nothing But “Buzzwords” and “Red Herrings” in LYNX Claims, Safelite Says
Safelite’s latest response to LYNX in an ongoing lawsuit over alleged trade secret misappropriations alleges LYNX “peppers its trade secret-specific allegations with provocative buzzwords in an attempt to give the veneer of a competition claim.” Safelite and State Farm both … Continue reading
California Passes Bill Impacting Windshield Film
California lawmakers recently passed a sweeping transportation bill, including updates to regulations governing windshield and window films. The bill upholds California’s long-standing rule against driving with materials affixed to windshields and windows, but outlines several health-related exceptions. The legislation allows … Continue reading
Meet the Auto Glass Week™ 2025 Winners
Auto Glass Week™ (AGW) 2025 attendees had their pick of “souvenirs” to take home from Reno: certifications, new tools, commemorative challenge coins… and gold medals. Three industry professionals left the event as AGW competition champions, and AGRR magazine spoke with … Continue reading
That’s a First: Auto Glass Pros Earn New AGSC Certifications
Attendees at Auto Glass Week™ 2025 took full advantage of the opportunity to return home with up to eight different industry certifications. Two new certifications from the Auto Glass Safety Council (AGSC) – Glass Advanced Driver Assistance Systems (ADAS) Calibration … Continue reading
All Fogged Up: Toyota Issues Recall
Toyota voluntarily recalled about 94,320 vehicles because of potentially impaired windshield visibility, according to the National Highway Traffic Safety Administration (NHTSA). Toyota’s NHTSA report says the HVAC systems on certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles are faulty, … Continue reading
Techs Make History at Auto Glass Week™ 2025
The Auto Glass Technician Competition (AGTO) finalists stood by their demo vehicles at noon on September 11 with a sense of nervous excitement. A full 90 minutes of work stood between them and a potential gold medal, and all four … Continue reading
Caliber Career Day Shows Students Auto Glass Opportunities
Auto Glass Week™ 2025 brought back a popular special event designed to grow the industry while giving teens exciting career prospects. More than 80 students from two local high schools attended AGW to see all the industry has to offer … Continue reading
Not so Fast: State Farm and Safelite Respond to LYNX
State Farm and Safelite have filed court documents replying to LYNX Services’ latest arguments in the case over alleged trade secret misappropriation. State Farm and Safelite moved to dismiss the lawsuit on August 19, claiming LYNX failed to show any … Continue reading
Auto Glass Experts Adds AI Assessment
North Carolina-based Auto Glass Experts has implemented artificial intelligence windshield damage assessment from an Estonian company. DriveX officials say its program tells customers if they need a repair or replacement based on photos taken on their phones. This helps triage … Continue reading
Announcing Auto Glass Week™ 2025 Competition Winners
Congratulations to the Auto Glass Week™ 2025 competition winners, announced today after three grueling days of competition in Reno, Nevada. Here are the official results of the Auto Glass Technician Competition, Windshield Repair Competition, Calibration Competition and Customer Service Representative … Continue reading
Day Two: AGW 2025 Continues in Reno
The second day of Auto Glass Week™ 2025 saw more timely education, competitions and excitement on the show floor. Patricia Smiley, president of Quackt Glass, Peter Brown, president of Tiny & Sons Auto Glass, and Neil Christensen, president of Nu-Vu … Continue reading
LYNX Counters State Farm, Safelite’s Dismissal Attempt
LYNX Services has responded to State Farm and Safelites’ motions to dismiss the lawsuit involving the alleged misappropriation of trade secrets. In its bid for dismissal, State Farm had alleged that the trade secrets LYNX claimed were being stolen actually … Continue reading
Second Day of Auto Glass Week™ Turns to AI
During Auto Glass Week™ 2025’s second day, exhibitors said they found all the right customers. Speaking of customers, artificial intelligence promises to bring companies more of them in the days ahead.
AGW 2025 Repair, Replacement Competition Finalists Announced
The competition finalists for Auto Glass Week™ (AGW) 2025 have been announced. Stay tuned for a full list of the winners on Thursday, September 11. Find more event coverage, including competition updates, on glassBYTEs.com and AGRR’s Facebook, Instagram and LinkedIn … Continue reading
One Down, Two to Go: Auto Glass Week™ 2025 Day One
The first day of Auto Glass Week™ 2025 in Reno, Nevada, was packed with education, celebration and competition. Follow AGRR editor Abby Bowman as she explores everything the show has to offer.
Auto Glass Week™ Kicks Off with Energy, Insight and Celebration
Auto Glass Week™ 2025 is off to a roaring start in Reno, Nevada. The first day, September 9, included morning educational sessions covering some of the industry’s hottest topics and a lively show floor. Troy Mason, president of Caliber Auto … Continue reading
AGSC Gears Up for Industry Shifts
The auto glass industry has changed rapidly over the past several years, and new technology, legislation and insurance changes promise even more developments. The Auto Glass Safety Council (AGSC) focused on preparing for these changes during the second day of … Continue reading
Kicking Off Auto Glass Week™ and WFCT™ 2025
Auto Glass Week™ 2025 and the International Window Film Conference and Tint-Off™ officially begin today at the Atlantis Casino Resort Spa in Reno, Nevada, but event activities are already underway. WFCT kicked off last night with its 90s party sponsored … Continue reading
Preparing for the Future: AGSC/NWRD Committees Meet in Reno
Auto Glass Week™ starts September 9, but the Auto Glass Safety Council (AGSC) is already hard at work in Reno, Nevada. AGSC and its National Windshield Repair Division (NWRD) discussed how to keep their services and standards up-to-date in a … Continue reading
NAGS Updates Pricing
Effective today, National Auto Glass Specifications (NAGS) has updated NAGS List Prices. The effect of the change on the weighted average of the prices is believed to be about 5.6%, according to those familiar with changes. Mitchell, an Enlyte company, … Continue reading
Windshields Unsealed? BMW Issues Recall
BMW of America issued a voluntary recall because the windshields on some of its vehicles may not be sealed correctly, according to the National Highway Traffic Safety Administration (NHTSA). The NHTSA reports BMW has recalled certain 2026 X5 Plug-in Hybrid, … Continue reading
Auto Glass Now Welcomes New Senior Sales Director
Auto Glass Now (AGN) has announced the appointment of Michael Juliano as senior sales director. Company officials say Juliano has more than 25 years of sales leadership experience spanning multiple industries and joins AGN to continue its focus on strategic … Continue reading
D’Ieteren Group Finances Take Hit from Belron Debt, Officials Say
Belron’s changes in refinancing have lowered the D’Ieteren Group’s financial results, according to the group’s financial report for the first half of 2025. Belgium-based D’Ieteren Group is the majority shareholder of Belron, a United Kingdom-based company that operates multiple automotive … Continue reading
LYNX Needs More Time to File
LYNX Services has moved for more time to file response documents in its alleged misappropriation of trade secrets lawsuit against State Farm and Safelite. LYNX filed the motion on September 2, asking for more time to review and respond to … Continue reading
From the Lips of a Champion: Past AGTO Winners Offer Insights
Auto Glass Week™ (AGW) 2025 is less than a week away in Reno, Nevada, and many of the former Auto Glass Technician Competition (AGTO) champions are gearing up to return to the scene of their success. AGW 2025 is marking … Continue reading
Rain Check? GM Sued Over Allegedly Faulty Wipers
It’s illegal to drive with poor visibility in many states, and for good reason. A recent lawsuit over allegedly defective windshield wipers highlights just some of the consequences of inconsistent windshield visibility. Kevin McKee filed suit against General Motors Company … Continue reading
Fix’s First Apprenticeship Program Graduate to Compete at Auto Glass Week™
Gabriel Duran, an auto glass technician at Speedy Glass USA in Kennewick, Washington, will compete in the 2025 Auto Glass Technician Competition, a national event showcasing some of the industry’s most skilled professionals. The competition takes place during Auto Glass … Continue reading
Phoenix Glass Company Awarded Local “Best In” Award
Superior Replacement Windows, a locally owned and operated Phoenix windshield replacement company serving Maricopa County since 2010, has been awarded the “Best in Phoenix” recognition among local top window glass replacement companies. Officials say the award highlights the company’s exceptional … Continue reading
Pre-Registration Discounts for Auto Glass Week™ End Tomorrow!
There’s still time to be part of the auto glass industry’s most anticipated event of the year—but not much. Pre-registration discounts for Auto Glass Week™ (AGW) 2025 end tomorrow, August 31, 2025. If you haven’t signed up yet, now’s the … Continue reading
GlasWeld Makes Acquisition
GlasWeld has acquired Glass Mechanix Solutions. The deal closed August 28. The repair suppliers are based in Bend, Oregon, and Salt Lake City, respectively. Shiloh Spoo, president of GlasWeld, says acquiring Glass Mechanix was a natural choice. “We have … Continue reading
Cutting through Barriers: Tool Company Helps Disadvantaged Youth
When Dell Skluzak, owner of The PipeKnife Company, set out to give back to the business’s community, working with Easterseals Colorado was a no-brainer. The Lakewood, Colorado, nonprofit runs multiple programs to help people in need in the surrounding communities, … Continue reading
“That Will Not Do”: Judge Denies Redaction in LYNX v State Farm Suit
A Federal court judge has turned down a redaction request in LYNX Services’ case against State Farm and Safelite. According to court records, on August 27, Judge Jonathan Hawley denied the motion from multiple parties requesting that certain case documents … Continue reading
Michigan Shop Moves, Gets New Owner
Auto One Glass & Accessories announced a new owner for its new Oxford, Michigan, location. Mitch Zoldowski began his role as shop owner on August 1. Auto One Oxford was previously located on Clarkston Road in Lake Orion. The shop … Continue reading
WRD Glass Tools Inc. Joins Auto Glass Week™ 2025
Auto Glass Week™ 2025 announces WRD Glass Tools Inc. as one of its newest Cobalt sponsors. The company offers tools for multiple glass industry sectors, including auto glass removal tools. WRD Glass Tools Inc. is based in Burnaby, British Columbia, … Continue reading
Recalibration Techs Can’t Keep Up, Study Says
There are more than 300 automakers in the world, and just about every one of them has its own advanced driver assistance systems (ADAS) recalibration protocol. Are there enough technicians out there that can even handle 10% of that? That’s … Continue reading
Boyd Claims to Outdo Industry Financially
The Boyd Group is “continuing to outperform the industry” with its same-store sales revenue, according to its recent financial report. The company lists about $1.5 billion in total revenue for the first half of 2025. Winnipeg, Canada-based Boyd Group operates … Continue reading
Driven Brands Announces New COO
Driven Brands has appointed Mo Khalid as its new executive vice president and chief operating officer (COO). Driven Brands owns Charlotte, North Carolina-based Auto Glass Now. Khalid transitions from his role as executive vice president and president of the Driven … Continue reading
Auto Glass Week™ 2025 Welcomes AGX
AGX has joined Auto Glass Week™ (AGW) 2025 as a Bronze sponsor. The new company offers a hybrid, artificial intelligence-driven software service designed to help auto glass shops manage multiple parts of their business from one platform. AGX officially launches … Continue reading
State Farm, Safelite Ask Court to Toss LYNX Suit
State Farm and Safelite have moved to dismiss LYNX Services’ lawsuit, claiming the third-party administrator (TPA) failed to show any actual trade secret misappropriation. State Farm also claims LYNX violated an agreement it had with the insurer. On August 19, … Continue reading
Auto Glass Week™ Announces Trainers for New AGSC Certifications
The Auto Glass Safety Council™ (AGSC) will debut two new industry-wide certification programs at Auto Glass Week™ 2025 in Reno, Nevada. The first training and testing sessions for these certifications will be held in meeting room A12 of the Reno-Sparks … Continue reading
Auto Glass Week™ 2025 Welcomes Glass Rebel
Glass Rebel has joined Auto Glass Week™ 2025 as a Cobalt sponsor. The Sagle, Idaho-based company offers an auto glass removal tool with a quick-connect blade system, brushless motor and six adjustable angles. The tool is designed to create quick, … Continue reading
VIN Search Service Updates Recalibration Information
According to the VIN search service provider AutoBolt, some newer Nissan vehicles can’t be recalibrated with an aftermarket device. The company updated its service to note which Nissans must use original equipment manufacturer calibration. Nissan recently changed its diagnostic tools … Continue reading
“We Got Lucky”: Hawaiian Company Faces Second Arson Attack
When Calvin Tamaye of Ace Auto Glass in Hawaii learned that someone had started a fire at one of his shops, his first thought was, “Not again.” The culprit set the trash bin outside Ace’s Hilo location on fire the … Continue reading
Countdown to Auto Glass Week™ 2025: Discounted Rates End August 31
Don’t wait to register for Auto Glass Week™ (AGW) — discounted rates end August 31, 2025, at 11:59 p.m. Join us September 9–11, 2025, in Reno, Nevada, for three days of networking, education, competitions, and innovation. Register by August 31 … Continue reading
Headlight Defect Sparks Ford Recall
Ford voluntarily recalled about 21,765 vehicles after discovering their headlights might fail. According to the automaker’s National Highway Traffic Safety Administration (NHTSA) report, the LED driver modules on certain 2025 Lincoln Nautilus, Mustang Mach E and Mustang vehicles could contain … Continue reading
Recalibrating? The DOT Wants You
The Department of Transportation (DOT) wants to hear from you. The federal organization recently issued a request for information (RFI) about the automated driving systems (ADS) that many auto glass technicians recalibrate. According to the RFI, issued August 18, the … Continue reading
Second Time’s The Fix – Hopefully
Ford is issuing another voluntary recall over its power-operated window systems after an earlier recall failed to fix the problem. According to the automaker’s National Highway Traffic Safety Administration (NHTSA) report, Ford is recalling certain 2024-2025 Lincoln Nautilus vehicles because … Continue reading
New York Auto Glass Icon Passes Away
Ira Turner may have been a pillar of the glass industry in New York, but those closest to him remember him as an avid sailor and a good man. Turner was one of the cofounders of the state glass association … Continue reading
NSG Reports Slight Slump Due to Auto Glass
According to Nippon Sheet Glass’s (NSG) first quarter 2026 financial results, its 3% year-over-year revenue decrease comes from a small decline in its European and Asian auto glass sectors. Pilkington’s parent company reported an overall quarterly revenue of about $1.45 … Continue reading
Auto Glass Week™ 2025 Welcomes Driven Claims
Driven Claims has joined Auto Glass Week™ 2025 as a Cobalt sponsor. The Charlotte, North Carolina-based company is a third-party auto glass claims administrator partnered with several regional insurance providers. Auto Glass Week™ 2025 will be held September 9-11 at … Continue reading
Honda to Techs: Recal is Required
If you’re not already recalibrating windshield-mounted sensors and cameras on all Honda-made vehicles post replacement, get ready. The automaker says it’s a must. Honda released a position statement in July requiring certain pre-scans, post-scans and advanced driver assistance systems (ADAS) recalibration … Continue reading
Redacted Documents Not Filed as Deadline Passes in LYNX v State Farm Suit
Though the deadline for LYNX Services to file redacted versions of some currently sealed court documents in its case against State Farm and Safelite Group was yesterday, August 11, LYNX has yet to do so. The third-party administrator (TPA) owned … Continue reading
State Farm Calls on Experts in Actual Cash Value Suit
State Farm has offered expert testimony from Solera and moved to file certain documents under seal in an ongoing lawsuit over actual cash value (ACV). Plaintiffs from multiple states first filed the suit in 2022. They claim that State Farm … Continue reading
Speedy Glass USA Collaborates with Local Charity
A Speedy Glass USA location in Montana will run a month-long clothing drive called “Project Warmth” to support a local charity. Speedy Glass USA of Great Falls is collecting clothing for Dynamic Recovery, a non-profit that provides addiction and mental … Continue reading
AGSC Debuts Two New Certifications at AGW 2025: AGSC Certified Glass-ADAS Technician and Certified Customer Service Rep
The Auto Glass Safety Council (AGSC) is launching its Glass-ADAS Specialist and Customer Service Representative (CSR) certifications at Auto Glass Week™ 2025. Jacques Navant, AGSC president and technical director of Don’s Mobile Glass in Modesto, California, says he’s excited to … Continue reading
Auto Glass Week™ 2025 Welcomes Iron Hide Covers
Iron Hide Covers has joined Auto Glass Week™ 2025 as a Cobalt sponsor. Damon Badenell founded Iron Hide Covers in the spring of 2025 to create “reasonably-priced, durable covers as professional protection for serious technicians.” Iron Hide Covers are designed … Continue reading
Mobile Business Expands Into New State
Same Day Windshields is expanding into Texas. The Tampa, Florida-based, family-owned company now has locations in six states. Officials say the company now provides mobile auto glass services in Houston and the surrounding communities with response times that “often beat … Continue reading
Subaru Owners Could See Settlement Over Alleged ADAS Flaws
Certain Subaru owners may be eligible for a class action settlement in a lawsuit over allegedly faulty Subaru EyeSight and advanced driver assistance systems (ADAS), according to the settlement website. The site says owners or lessees of the following makes … Continue reading
Tariffs Cause Multi-Billion Revenue Drop, Carmakers Claim
Automakers report multi-billion-dollar revenue hits due to the administration’s tariffs on automotive imports. Reuters reports that Toyota expects to earn about $9.5 billion less than expected, cutting its revenue projections for the year by about 16%. Toyota’s head of finance, … Continue reading
AGSC to Launch New Member Benefit
The Auto Glass Safety Council (AGSC) will soon roll out a new benefit for its registered member companies: quarterly seminars diving into hot industry topics and common problems. “There’s a lot going on in our industry, so I feel it’s … Continue reading
AGN Still “Incubating,” Says Driven CEO
In an investor call the morning of August 5, Driven Brands’ CEO Danny Rivera reported the company is still developing Auto Glass Now (AGN). According to Driven’s second-quarter 2025 financial report, though AGN’s sales have increased slightly, its EBITDA (earnings … Continue reading
Caliber to Go Public
Caliber Holdings intends to offer stock publicly, officials say. The company operates Caliber Auto Glass and Caliber Collision. Caliber Holdings announced July 25 that it confidentially submitted a draft registration statement with the Securities and Exchange Commission (SEC) explaining its … Continue reading
Glass.com® Joins Auto Glass Week™
Auto Glass Week™ 2025 has announced Glass.com® as one of its Bronze sponsors. The company, based in suburban Washington, D.C., offers lead generation services for auto glass shops and other glass industry sectors. Glass.com® also helps connect customers seeking auto … Continue reading
Honda Launches Insurance Company
Honda has launched an “intermediary” insurance company to connect Honda and Acura drivers with insurance providers. According to company officials, Honda Insurance Solutions (HIS) is a licensed insurance agency and provides “competitive” pricing and coverage options for vehicles, motorcycles and … Continue reading
Can AI Replace Auto Glass Jobs?
Should auto glass technicians worry about artificial intelligence (AI) taking their job? Not according to a recent Microsoft study. The technology company collected data from 200,000 conversations with its Bing Copilot AI system. Microsoft found that people used Copilot in … Continue reading
Reminder: Auto Glass Week™ Expands Lodging Options with Two New Host Hotels
The Atlantis Casino Resort Spa is officially sold out for Auto Glass Week™ 2025. To accommodate guests, two additional hotel options have just been added. To ensure everyone has access to convenient and comfortable accommodations, Auto Glass Week™ has secured … Continue reading
Kia, Ford Recall Cars for Window Problems
Two automakers recently issued voluntary recalls on over 100,000 vehicles for rear window issues. According to the National Highway Traffic Safety Administration (NHTSA) Ford Motor Company recalled about 23,111 2025 Lincoln Aviators because their rear windows might close too hard. … Continue reading
Bosch Joins Auto Glass Week™ 2025
Auto Glass Week™ 2025 welcomes Robert Bosch LLC as one of its newest Cobalt sponsors. The Oakbrook Terrace, Illinois-based company offers automotive products, programs and diagnostic tools, including Advanced Driver Assistance Systems (ADAS) windshield-mounted camera recalibration systems. Auto Glass Week™ … Continue reading
Lite v. Life: Safelite Trademark Suit May Soon End
According to the latest documents in a trademark case that hinges on one letter, Safelite Group and Safelife Auto Glass may soon reach a settlement. Safelite Group filed suit against Safelife Auto Glass on March 25 for alleged trademark infringement, … Continue reading
LYNX, State Farm, Safelite Have More Time to File
LYNX Services, State Farm and Safelite now have until mid-August to file critical documents in the case over alleged misappropriation of trade secrets. LYNX filed a lawsuit against State Farm and Safelite on June 27. The sealed complaint purportedly accuses … Continue reading
Auto Glass Week™ Prepares to Honor Top and Fastest Growing Retailers
Auto Glass Week™ invites you to join in honoring AGRR™ magazine’s 2025 Fastest Growing and Top Retailers. More than 25 standout companies will be recognized live on the event’s main stage on the show floor, on September 10, 2025, at … Continue reading
Who? What? Where? Auto Glass Week™ Brings Back the Mystery Networking Dinner
Imagine a dinner where you don’t know where you’re going or who you’ll be dining with. Back by popular demand, Auto Glass Week™ 2025 is holding a Mystery Networking Dinner on Wednesday, September 10, at 7 p.m. Get ready for … Continue reading
Software Supplier Receives “Clarification” from Association
A major software supplier has received a letter of “clarification” from an industry group that accused it of having an exclusive relationship with Safelite and State Farm. In a July 14 letter to the Federal Trade Commission (FTC), the Independent … Continue reading
No Vacancy? No Problem. AGW 2025 Adds Two New Hotels
Auto Glass Week™ (AGW) 2025 attendees unable to secure a room at the sold-out Atlantis Resort Casino Spa now have two more hotel options. The Hyatt Place Reno-Tahoe and Homewood Suites Reno offer discounted rates to AGW attendees. The hotels are 1.9 and … Continue reading
Auto Glass Lease Protection Exempt from State’s Insurance Law
A recently signed act in Ohio says auto glass-specific coverage on leased vehicles is exempt from state insurance laws. Ohio Governor Mike DeWine signed Ohio House Bill 96 on June 30. The act creates state operating appropriations for the coming … Continue reading
“It’s an Art”: There’s More to Recalibration than Safety
Editor’s note: See the upcoming issue of AGRR magazine for more information about the expectations of these and other shop owners when adding recalibration. Email abowman@glass.com if you’ve recently added recalibration and would like to be included. The addition of … Continue reading
Cutting Insurance to Save a Dime: Are Consumers Ditching Glass Coverage?
Auto glass shops may be getting fewer customers with auto glass coverage. A recent study by a small insurer says consumers are “downgrading or canceling” their car insurance to save money. According to Raleigh, North Carolina-based Guardian Service, 24% of … Continue reading
Progressive’s Appeal Denied in Total Loss Lawsuit
Progressive Insurance recently lost an appeal in a lawsuit over alleged underpayment for totaled used vehicles. The lawsuit will continue as a class action suit. Several Progressive policyholders filed the suit in April 2022 at the Cuyahoga County Court of … Continue reading
What Happens Without Recalibration? It’s Worse Than You Think
Editor’s Note: This is the second part of an article entitled “‘A Matter of Millimeters’: Research Shows Why ADAS Can’t Be Overlooked,” published July 21. The test results were sobering. An un-calibrated car was headed straight at a testing dummy, … Continue reading
Dallas Company Hits Silver Anniversary
A Texas-based, family-owned company is celebrating 25 years in business. Faith Auto Glass in Dallas has been offering auto glass repair and replacement services to its community since 2000. The company initially just offered windshield repair and replacement, officials say, … Continue reading
“A Matter of Millimeters”: Research Shows Why ADAS Can’t Be Overlooked
Anyone who is in the auto glass industry likely knows that the smallest Advanced Driver Assistance Systems (ADAS) sensor misalignment can cause big problems. But what, exactly, are those problems? One company’s recent research emphasizes ADAS’ safety functions and the … Continue reading
Auto Glass Week™ is Less than 50 Days Away
The industry’s premier event is just around the corner, and it’s not too late to join. Auto Glass Week™ (AGW) 2025 will begin in Reno, Nevada, in less than 50 days. The event, held September 9-11 in the Reno-Sparks Convention … Continue reading
Wrong Glazing Leads to Bus Recall
A bus manufacturer has issued a voluntary recall after discovering some of the vehicles’ door windows don’t meet federal standards. According to the National Highway Traffic Safety Administration (NHTSA), Prevost Car Inc. recalled approximately 35 of its 2018-2019 X3-45 Commuter … Continue reading
Thousands Charged for Unrequested VIN Etching, Lawsuit Claims
A lawsuit claiming a dealership potentially violated state trade practice law with unsolicited VIN etching may soon be granted class action status. Alvin Williams filed a lawsuit against Napoli Motors in Milford, Connecticut, in May 2024 and an amended complaint … Continue reading
Turkish Auto Glass Company Joins Glass Manufacturer’s Network
Global auto glass manufacturer Sekurit recently welcomed a Turkey-based auto glass repair and replacement company as one of its affiliated providers. Officials say Rotaglass Otocam in Istanbul officially joined the Sekurit Partner Network on July 16. According to its website, … Continue reading
Does AI Save Time or Lose Customers? Shop Owners Disagree
As artificial intelligence (AI) slowly creeps into our everyday tasks, auto glass shop owners and managers have mixed opinions about using it to help run their businesses. Zuhair Madanat finds it helpful. The owner of Auto Glass Experts in Huntersville, … Continue reading
Show Us How You Prepare—and You Could Win $100!
Are you gearing up to compete at Auto Glass Week™ (AGW)? Share your preparation process by 11:59 p.m. Eastern on July 17 for a chance to win $100! We want to see what goes into your road to the competition—from … Continue reading
That Was One Expensive Backlite
Auto glass shops are used to dealing with the consequences of accidents, just not typically ones that happen at their shops. One couple’s recent glass replacement left the car with more damage than it started with. Anthony and Heidi Sutton’s … Continue reading
NHTSA Celebrates Fewer Traffic Deaths
The National Highway Traffic Safety Administration (NHTSA) recently released traffic accident data for the first quarter of 2025. The agency estimates that it was the 12th consecutive quarterly decline in accident fatalities. About 8,055 people died in traffic accidents during … Continue reading
How Marketing Helps Shops Stand Out in Shifting Industry
Good marketing is more critical than ever amid recent insurance and glass claims administration changes. They affect almost all auto glass businesses, but those with the strongest marketing say they’re able to stay competitive. Patricia Smiley, president of Columbia, South … Continue reading
Deadline Nears for Alleged Spontaneous Sunroof Shattering Suit
The deadline to certify a class in a suit over allegedly spontaneously breaking sunroofs is weeks away. In March, Judge Dale A. Drozd of the United States District Court of California, Sacramento division, ordered plaintiffs to move for class certification … Continue reading
Registration Closes Tomorrow for the Auto Glass Week™ Customer Service Representative Competition
Tomorrow, July 9, 2025, is the last day to register to compete in the Auto Glass Week™ (AGW) Customer Service Representative (CSR) Competition in Reno, Nevada. Registration closes at 11:59 p.m. Eastern. Registrations to compete close after that date, and … Continue reading
Auto Glass Safety Council Announces Special Member Session at AGW 2025
“It’s been a difficult time in the auto glass industry recently,” said AGSC president Jacques Navant. “So we want to give AGSC’s Registered Member Companies the chance to get together and see some of the solutions we’ve identified for the … Continue reading
Second Time’s The Charm? No Part Inspection Leads to Replacement Challenges
A young couple recently returned from a road trip with an unexpected souvenir: A cracked windshield. Their misadventures trying to get it replaced show why technicians have to pre-inspect both the car and the new part before doing a job. … Continue reading
Are Tax Breaks Ahead for Auto Glass Shops?
Auto glass businesses may soon be able to deduct 100% of the money they put into new technology and equipment from their taxes. Proponents of the One Big Beautiful Bill Act, which just passed Congress, say it will create new … Continue reading
AGSC Debuts New Certifications at Auto Glass Week™ 2025
Auto Glass Safety Council (AGSC) will introduce its two newest certifications at Auto Glass Week™ (AGW) 2025. This means AGW attendees can earn up to eight certifications during their September 9-11 stay in Reno, Nevada. These new certifications will be … Continue reading
Industry Feels Effects of TPA Transition
State Farm officially transitioned from LYNX Services to Safelite Solutions as its third-party administrator (TPA) for auto glass claims on Tuesday, July 1. Reports of alleged steering are already circling the auto glass community. Several people took to popular auto … Continue reading
Ford Issues Recall After Window Parts Fall
Ford recalled over 100,000 units of one of its luxury models because some of its window parts could fly off while driving. According to documents the automaker submitted to the National Highway Traffic Safety Administration, the rear glass run channels … Continue reading
Senior Director Testifies in LYNX vs. State Farm Suit
LYNX Services’ senior director of client experience appeared alongside the company’s lawyer to testify during a June 30 hearing for the LYNX lawsuit against State Farm and Safelite. According to court records, none of the defendant companies had any representatives … Continue reading
Auto Glass Week™ 2025 Welcomes Windshield Skin
Windshield Skin has joined Auto Glass Week™ 2025 as a Cobalt sponsor. The El Dorado Hills, California-based company offers protection film designed to help prevent chips and cracks from typical road debris. It was founded in 2007. Auto Glass Week™ … Continue reading
Judge Denies LYNX’s Bid to Block State Farm-Safelite Switch
A United States District Court denied LYNX Services LLC’s request for a temporary restraining order (TRO) against State Farm Mutual Automobile Insurance Company, Safelite Group Inc. and Safelite Solutions LLC. If granted, the TRO would have halted State Farm’s transition … Continue reading
Total Glass Services Joins Auto Glass Week™ 2025
Auto Glass Week™ 2025 welcomes Total Glass Services from San Jose, California, as one of its newest Cobalt sponsors. The family-run auto glass distributor has been in business for over 30 years, offering rare parts in addition to standard aftermarket … Continue reading
Automaker Issues Sunroof Warning
Polestar Automotive USA has recalled several vehicles for potential sunroof issues, according to the National Highway Traffic Safety Administration (NHTSA). The automaker issued a voluntary recall for certain 2025 Polestar 3 vehicles on June 19. According to the information the … Continue reading
LYNX Asks Court to Stop the Move to Safelite Solutions Coming July 1
On Friday, June 27, LYNX Services LLC filed a legal complaint against State Farm, Safelite Group, and Safelite Solutions LLC. LYNX also asked the Court to temporarily stop the change in third-party administrators from going forward on July 1. Though … Continue reading
Keeping it Cool: How Techs Prevent Heat-related Product Failures
A heatwave blanketing half the country persists, and auto glass technicians must account for its effects on glass and supplies as well as their health. Keeping urethane at temperatures that will allow it to cure properly is one of the … Continue reading
Tesla Offers New Windshield Protection Subscription
Certain Tesla owners can now “subscribe” to a windshield protection plan. The electric vehicle manufacturer promises a free yearly windshield replacement as needed. Tesla’s website says customers who purchase a new or used Tesla can register for the plan within … Continue reading
Caliber Auto Glass to Serve as Lead Sponsor of Auto Glass Career Day
Caliber Auto Glass is the new lead sponsor of Career Day for Auto Glass Week™ (AGW) 2025. Founded in 1997, Caliber’s brands now include more than 1,800 centers nationwide, featuring a full range of complementary automotive services. These include Caliber … Continue reading
AGRR’s 2025 Top Retailers
Editor’s Note: AGRR/glassBYTEs is releasing the 2025 Top Retailers list gradually between June 25-27. Look for the May/June issue of AGRR magazine next week for the final list and more information. AGRR magazine’s highly anticipated 2025 Top Retailers list is … Continue reading
Too Hot to Handle? Techs Take Precautions Amid Heatwave
Summer has just begun, and the United States is already feeling the heat. According to the National Weather Service, a “dangerous” heatwave this week affects over 160 million people from the Lower Mississippi Valley and Midwest to the East Coast. … Continue reading
Texas Police Cars May Soon Sport “Security Glass”
The Texas government will soon begin glazing all law enforcement vehicles with bullet-resistant glass thanks to a new act. The Texas legislature just announced a grant program to provide financial aid to communities that want to replace the glass on … Continue reading
New State Law Regulates Glass for Uber and Lyft Drivers
Connecticut’s Governor signed a bill requiring rideshare app drivers to confirm that critical safety parts on their vehicles, like glass, work properly. Governor Ned Lamont signed Senate Bill 1377 into law on June 23. It says that drivers for “transportation … Continue reading
Shanghai Aphys Donntal Chemicals Co. Joins Auto Glass Week™ 2025
Auto Glass Week™ 2025 welcomes Shanghai Aphys Donntal Chemicals Co., Ltd as one of its newest Cobalt sponsors. The company is based in Shanghai and offers adhesives for several industries, including automotive glass. Shanghai Aphys Donntal Chemicals Co., Ltd also … Continue reading
“The Sky’s the Limit”: Family Opens First Brick-and-Mortar Shop
Just off Route 58 in Suffolk, Virginia, a small auto glass shop’s yellow-and-gold signage stands out among the beige signs of its neighbors. The bright colors and crown-themed logo reflect the pride and hard work that the Wiggins family, owners … Continue reading
Auto Glass Week™ 2025 Announces Keynote Speaker
Brent Gleeson, a decorated Navy SEAL combat veteran, award-winning entrepreneur, two-time best-selling author, founder of EXCELR8 and Forbes leadership columnist, will be the keynote speaker at Auto Glass Week™ (AGW) 2025. His session takes place Tuesday, September 9, at 10:45 … Continue reading
Auto Glass Week™ 2025 Welcomes BY Sealant Inc.
Raleigh, North Carolina-based BY Sealant Inc. has joined Auto Glass Week™ 2025 as a Cobalt sponsor. The company has over 20 years of experience producing polyurethane adhesives, especially for automotive glass bonding. BY Sealant Inc. operates 14 branches across China … Continue reading
Cut It Out: Tech Brings New Removal Skills Home to Family Business
Melissa Rollinson McGinnis has been around auto glass for most of her life as part of her family’s business. Still, she knows there’s plenty more to learn. McGinnis works alongside her sister, Danielle Rollinson, at their mother’s shop in New … Continue reading
Auto Glass Week™ 2025 Welcomes NewBizAI
NewBizAI has joined the list of Auto Glass Week™ 2025 Cobalt sponsors. The Orange, California-based company offers an automated customer service software to auto glass businesses. The software uses artificial intelligence-generated responses to respond to customers as soon as they … Continue reading
High-Tech Auto Glass Maker to Shut Down After Deal Dies
A European auto glass manufacturer facing financial difficulties must shutter operations after its only potential buyer backed out. Belgium-based AGP Group offers specialized, technical automotive glass as well as marine and security products. The group’s United States-based subsidiary, AGP eGlass, … Continue reading
New York Will Soon Require Claim Number for Auto Glass Jobs
A New York bill banning the assignment of benefits (AOB) and requiring shops to get a customer’s claim number before service will likely soon be law. The legislation passed the New York Senate and Assembly on June 13. At press … Continue reading
LynnCo Logistics Joins Auto Glass Week™ 2025
Auto Glass Week™ 2025 welcomes Tulsa, Oklahoma-based LynnCo Logistics as a Cobalt sponsor. The company helps mid-market businesses in many industries, including glass, with transportation and supply chain logistics. Lynn Fritz founded LynnCo Logistics in 1991. Auto Glass Week™ 2025 … Continue reading
Belron Sees Mobile Recalibration and Increase in Cash Jobs Ahead
Safelite will continue to be Belron’s “biggest business” according to a presentation made at the D’Ieteren Group’s recent Investor Day. Carlos Brito, Belron’s chief executive officer (CEO), and Humphrey Singer, chief financial officer (CFO), lead the Belron presentation, focusing on … Continue reading
Glas-PAY by Mainstreet Signs on for Auto Glass Week™ 2025
Auto Glass Week™ 2025 has announced Glas-PAY by Mainstreet as one of its latest Cobalt sponsors. The Livonia, Michigan-based company’s service helps auto glass shops process payments from various sources. The payments automatically post in Mainstreet’s Glas-Avenue software. Auto Glass … Continue reading
Canada Tire Shop Adds Auto Glass with NOVUS
The owner of an Ontario, Canada-based tire shop decided to expand his company with NOVUS Glass. Windsor Tire Inc. owner Erik Smith opened a NOVUS Glass Windsor franchise to offer auto glass repair and replacement services. The shop officially opened … Continue reading
Safelite Hit with Overtime Pay Lawsuit
An assistant store manager (ASM) at Safelite claims she was never paid overtime, despite regularly working more than 40 hours a week. She sued Safelite Fulfillment for allegedly violating the Fair Labor Standards Act (FLSA). According to court documents, Tina … Continue reading
Get a Grip Tools Joins Auto Glass Week™ 2025
Auto Glass Week™ 2025 welcomes Oceanside, California-based Get a Grip Tools as a Cobalt sponsor. Get a Grip Tools provides professional-grade sunshades, including suction cups that technicians can use to mount sunshade umbrellas on windows while they work. Auto Glass … Continue reading
Tesla Recalls Cars for Possible Wiper Mishap
Tesla has voluntarily recalled almost 200 vehicles for potentially blocked windshield wiper nozzles. According to the National Highway Traffic Safety Administration (NHTSA), Tesla recalled about 172 Model Y 2026 vehicles because the hose connector may block the windshield wiper nozzle. … Continue reading
Maine Doesn’t Pass Right to Repair Bill After All
The Maine House and Senate recently defeated a “right to repair” bill. The legislation would have created a registration process and mandatory standards for certain independent motor vehicle repair facilities. Maine’s Joint Committee on Housing and Economic Development recommended not passing … Continue reading
Protect the Car, Win the Customer: Technician Starts New Business
Protecting a car from dents or paint damage is one way to keep customers happy, according to Damon Badenell. “The best advertising is a happy customer,” he says. Badenell is an Auto Glass Safety Council (AGSC) qualified technician in Arizona. … Continue reading
Auto Glass Week™ 2025 Welcomes AE Tools & Computers
Olathe, Kansas-based AE Tools & Computers has joined Auto Glass Week™ 2025 as a Cobalt sponsor. The company offers software for original equipment manufacturers (OEM) and aftermarket systems. AE Tools & Computers also provides an array of OEM aftermarket tools … Continue reading
Georgia Mobile Shop to Serve More Communities
Executive Auto Glass is expanding its service area. Officials say the Cumming, Georgia, mobile auto glass repair and replacement provider will now serve more communities in northern Georgia. Executive Auto Glass officials say the region has a higher demand for … Continue reading
Splitting the Bill: Does Offering a Payment Plan Help Shops?
Consumers sometimes choose national brands over independent shops thanks to brand recognition or advice from a glass claims administrator. But one customer’s reason for not giving a Minneapolis shop his business stumped the owner. Jeremy Bergum of Clear Vision Auto … Continue reading
No Claim Number? No Job
Recent state assignment of benefits (AOB) laws and pending legislation include a stipulation that shops can’t take on insurance work without getting a claim number from the customer. Iowa passed a law in May banning the assignment of benefits and … Continue reading
LockNClimb Joins Auto Glass Week™ 2025
Tulsa, Oklahoma-based LockNClimb, LLC, is one of Auto Glass Week™ 2025’s newest Gold sponsors. LockNClimb provides ergonomic safety ladders to trucking maintenance facilities across the United States. The ladders are designed to help anyone working on big rigs safely access … Continue reading
Time to Party Like It’s 1999 with the AGSC!
Auto Glass Week™ (AGW) is thrilled to partner with the Auto Glass Safety Council™ (AGSC) to throw an all-out 90’s bash you won’t want to miss. Mark your calendars for a night packed with nostalgia and celebration on Tuesday, September … Continue reading
NHTSA Proposes Cleaning Up Federal Auto Glass Standards
The Federal Motor Vehicle Safety Standard (FMVSS) has too many outdated regulations, according to the National Highway Traffic Safety Administration (NHTSA). The agency plans to fix that. NHTSA proposed changing FMVSS regulations for multiple key vehicle safety components on May … Continue reading
Fuyao North America Signs on for Auto Glass Week™ 2025
Auto Glass Week™ 2025 announces Fuyao North America, Inc. as one of its newest Gold sponsors. The Greenville, South Carolina-based company produces both original equipment manufacturer (OEM) and aftermarket auto glass. Its parent company, China-based Fuyao Group, was founded in … Continue reading
NAIC Seeks Guardrails for AI Claims Processing
Artificial Intelligence (AI) is everywhere, including in insurance claims processing. The National Association of Insurance Commissioners (NAIC) wants to help protect consumers against possible risks. NAIC’s Big Data and Artificial Intelligence working group published a request for information (RFI) on … Continue reading
Auto Glass Direct Announces Acquisition
Auto Glass Direct, an independent glass company near New York City, has acquired Vision Quest Auto Glass. Auto Glass Direct was founded in 2018 and is one of the largest independent auto glass repair and replacement companies in the New … Continue reading
Import Glass Corporation Joins Auto Glass Week™ 2025
Auto Glass Week™ 2025 welcomes Import Glass Corporation as one of its newest Bronze sponsors. The Hacienda Heights, California-based company is a family-owned and operated wholesale-only automotive replacement glass distributor. Its 19 warehouse locations serve California, Michigan, Ohio, Kentucky, Southern … Continue reading
The Countdown to Auto Glass Week™ 2025
Auto Glass Week™ (AGW) 2025 is less than 100 days away. Sign up today to join the industry in Reno, Nevada, on Sept. 9-11. Those who register today with discount code* DAGR25G will get $125 off a full or partial … Continue reading
Ford Recalls 1M Vehicles for Camera Display Issue
A recent Ford voluntary recall affects over a dozen models. According to the National Highway Traffic Safety Administration (NHTSA), their rearview images might not display correctly. NHTSA says the recall impacts some 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, … Continue reading
US Vehicles Are Aging. Does This Help the Glass Industry?
Auto glass shop owners and technicians who have noticed more old or used vehicles seeking their services aren’t imagining things. According to recent data, United States vehicles are an average of 12.8 years old. Automotive intelligence provider S&P Global Mobility … Continue reading
Autel to Sponsor Auto Glass Week™ 2025 Calibration Competition
Autel has signed onto Auto Glass Week™ 2025 as the Platinum Plus sponsor of the Auto Glass Technician Calibration Competition. The Port Washington, New York-based company was founded in 2004. It provides tools, software and equipment for diagnostics and Advanced … Continue reading
Auto Glass Week™ 2025 Welcomes Back Career Day for Students and Future Industry Pros
Auto Glass Week™ 2025 is excited to announce the return of Career Day to this year’s highly anticipated schedule of events. The initiative is taking place on Thursday, September 11, 2025, at the Reno-Sparks Convention Center in Reno, Nevada. High … Continue reading
What’s in a Name? A Lot, According to Safelite
Safelite Auto Glass has sued an auto glass company with a name one letter different from its own. The national brand has accused Wisconsin-based Safelife Auto Glass of trademark infringement. According to the legal complaint Safelite filed on March 25, … Continue reading
Driven Brands to Participate in Technology Conference
Driven Brands, the parent company of Auto Glass Now (AGN) and Driven Claims, will appear at an upcoming global technology conference. Officials say the Charlotte, North Carolina-based automotive services company will host a fireside chat at the Baird 2025 Global … Continue reading
Dinol U.S. Inc. Signs on for Auto Glass Week™ 2025
Dinol U.S. Inc. has joined the ranks of Auto Glass Week™ 2025 Cobalt sponsors. The Lewis Center, Ohio-based company offers adhesives and sealants for the whole automotive industry. It also provides products and equipment for the industrial and transportation sectors. … Continue reading
DC Vows to End Traffic Deaths
Auto glass technicians and government traffic organizations share the same safety goal: keeping drivers alive and safe. The Washington, D.C. Highway Safety Office (HSO) intends to eliminate deaths and severe injuries completely by adopting the nationwide Vision Zero project. The … Continue reading
Glass America Parent Company Announces New CEO, Financial Results
The Boyd Group, which operates Glass America, Gerber Collision, Auto Glass Service, Auto Glass Authority and Autoglassonly.com, has a new CEO. Timothy O’Day stepped down as CEO of the Canadian automotive services company on May 14. Brian Kaner, formerly Boyd … Continue reading
Auto Glass Week™ to Offer up Six Certifications
Attendees at Auto Glass Week™ 2025 can return home with more than just amazing knowledge, great new products, and winners’ trophies. Now they can return home with up to six industry certifications. It’s the largest amount of auto glass certifications … Continue reading
Balkan Glass Franchisee Welcomes AI
One of Belron’s European franchises is working with a deep tech company to introduce artificial-intelligence-based windshield inspections. Estonia-based DriveX creates AI-driven vehicle inspection software. UAB Euroglass, a regional Carglass franchisee in Lithuania and Latvia, will offer this software to insurers … Continue reading
Sponsored Link: Adhesive Company Offers Free Samples Via Glass.com
Auto glass shops can request free DINITROL sample kits thanks to the company’s new partnership with Glass.com. Officials say any shop, whether affiliated with Glass.com or not, can request a free kit through its website. The kit will ship directly … Continue reading
Bus Driver Death Sparks Transit Glass Breakthrough
Tony Ricci noticed something was wrong as soon as he entered the building. The business development manager for aftermarket service solutions at Custom Glass Solutions (CGC) was visiting a Philadelphia public transportation facility run by the Southeastern Pennsylvania Transportation Authority … Continue reading
VITRO® Signs on for Auto Glass Week™ 2025
VITRO® has joined Auto Glass Week™ 2025 as its newest Silver sponsor. The Irving, Texas-based company produces glass for multiple sectors, including automotive. VITRO®’s auto glass line specializes in advanced technology original equipment manufacturer (OEM) glass and replacement parts. Auto … Continue reading
Belron Charts Three-Year Global Growth Strategy
United Kingdom-based Belron’s three-year growth strategy includes an emphasis on windshield-mounted camera recalibration, strengthening insurance partnerships and expanding mobile services. Belron’s majority shareholder, the D’Ieteren Group, held its yearly investor day on May 14. The group’s management teams presented non-financial … Continue reading
Nielsen & Moller Expands in Midwest
Nielsen & Moller Auto Glass Distributors recently acquired a rapidly growing auto glass supplier based in New Lenox, Illinois. The California-based company announced the acquisition of Glass Depot on May 19, and officials say Nielsen & Moller will officially launch … Continue reading
Regional Business Acquires New Connecticut Shop
A Connecticut auto glass shop is now operating under a regional company’s name. Payless Auto Glass has locations across Connecticut and Massachusetts. The company added a location in Waterbury, Connecticut, when it acquired Waterbury Auto Glass. Julius Perino operated the … Continue reading
Replacing the Governor’s Windshield? Just Another Day at the Shop
One Florida family-owned business recently replaced the windshield of a much higher-profile customer than usual: their state governor. Sarah Seymour, co-owner of Tallahassee, Florida-based Seminole Auto Glass, posted about the job on her Facebook page. “I got as excited as … Continue reading
AGSC Welcomes New Board Members
The Auto Glass Safety Council (AGSC) named Aric Haarala of Omega EDI and Joshua Levine of Arrow Auto Glass as its newest board members. Haarala is the vice president of Utah-based Omega EDI and vice president of sales and business … Continue reading
New Luxury Limo Glazed With Smart Glass
A new Mercedes-Benz limousine sports mostly smart glass thanks to a partnership with Gauzy. The Tel Aviv-based light and vision control company offers smart glass technology for multiple sectors, including automotive. Officials say the Mercedes-Benz Vision V incorporates Gauzy technology … Continue reading
Automotive Tariffs Persist Despite Trade War De-escalation
The United States’ trade war with China appears to be de-escalating, but automotive-specific tariffs remain. U.S. officials met with Chinese counterparts this past weekend in Geneva, culminating in a 90-day pause and the potential for a substantial decrease in current … Continue reading
Tariffs Take Toll on Global Glass Manufacturer
Şişecam’s latest financial results offer a glimpse of how U.S. tariffs affect the global auto glass industry. The Turkey-based glass and chemical manufacturer released its first-quarter 2025 financial results on May 9. It reported that first-quarter revenue was down 19% … Continue reading
GlasWeld Joins Auto Glass Week™ 2025 as Windshield Repair Competition Sponsor
Auto Glass Week™ 2025 welcomes GlasWeld as its newest Platinum Plus sponsor and Windshield Repair Competition (WRO) sponsor. The company is based in Bend, Oregon. GlasWeld offers windshield repair supplies, including kits and resins. It also provides glass scratch removal … Continue reading
New Iowa Law Regulates Repair Claims to Protect Consumers
Another state has prohibited the assignment of benefits (AOB), continuing a trend that started in Florida and Kentucky. Iowa Governor Kim Reynolds signed the bill into law on May 6 after the Senate approved it on April 28. The bill … Continue reading
Fuyao Glass America Plans Facility Updates
Fuyao Glass America plans to invest $400 million in its Illinois manufacturing facility despite ongoing money laundering and labor exploitation investigations in Moraine, Ohio. Multiple investor publications and Chinese news outlets report that Fuyao is expanding its manufacturing facility in … Continue reading
UK Company Announces Expansion Progress
A United Kingdom-based company has opened three new service centers and expanded several others during the first quarter of 2025. Auto Windscreens officials say the company opened shops in Burton-on-Trent, Salisbury and Caernarfon. According to officials, these new shops have … Continue reading
Diagnostics and Recalibration Company Names New Leaders
Repairify has welcomed a new CEO and chief transformation officer (CTO). Repairify runs several remote diagnostics, calibrations, programming and automotive intelligence brands for the collision and mechanical repair industries. Srisu Subrahmanyam, Repairify’s new CEO, and Keith Crerar, its new CTO, … Continue reading
Owners Share Tips on How Smallest Businesses Can Succeed
Small Business Week ends May 10, but small auto glass shops face unique advantages and challenges year-round. Repair and replacement company owners who are also the sole technicians must strategize to manage their businesses. glassBYTEs/AGRR contacted several shop owners who … Continue reading
Collision and Glass Company Starts 14th Annual Food Drive
Caliber Auto Glass and Caliber Collision began the company’s 14th annual Restoring You Food Drive on May 5. The food drive will run through June 20, and officials say all 1,800-plus Caliber locations in 41 states will accept non-perishable food … Continue reading
Boot Camps Take Training to Texas
The Auto Glass Safety Council (AGSC) held the latest in a series of free educational days in San Antonio on May 7. Over 25 technicians, business owners and managers attended. AGSC offered educational sessions for auto glass business owners and … Continue reading
Belron Canada VP Named New President
A new president will soon take over at Belron Canada as the current leader retires. Michel Savard will retire July 31, officials say. He became company president in 2022 after joining Belron Canada in 2005. Toni Cioffi will take his … Continue reading
Carlex Signs On for Auto Glass Week™ 2025
Carlex is one of Auto Glass Week™ 2025’s newest sponsors. The Nashville, Tennessee-based company is a Bronze sponsor. Carlex provides original equipment manufacturer (OEM) glass for several automakers, plus OE replacement glass. The business opened its first automotive glass plant … Continue reading
Rivian Approves Autel Recalibration System
Electronic vehicle (EV) manufacturer Rivian has approved an Autel Advanced Driver Assistance Systems (ADAS) recalibration tool for use on its vehicles. In February, Rivian sanctioned the Autel IA900 ADAS Calibration System for “ADAS Camera/Sensor Calibration and Aiming” on its vehicles. … Continue reading
Driven Brands Sued Over Alleged Lack of AGN Integration Disclosures
A shareholder recently filed suit against Driven Brands for allegedly not disclosing issues integrating Auto Glass Now (AGN). Jonathan Gaiman filed the lawsuit on May 2, 2025, against Driven Brands Holdings as well as several current and former executives. He … Continue reading
Iowa AOB Bill Goes to Governor
The Iowa legislature has passed auto glass legislation that would prohibit the assignment of benefits (AOB) and regulate auto glass replacement and repair. The bill passed the Iowa Senate on March 19 and the Iowa House on April 21 with … Continue reading
LAUNCH TECH USA Joins Auto Glass Week™ 2025
Ontario, California-based LAUNCH TECH USA is Auto Glass Week™ 2025’s newest Gold sponsor. LAUNCH TECH USA was founded in 2002. The company offers an array of diagnostic and Advanced Driver Assistance Systems (ADAS) recalibration tools and systems. Auto Glass Week™ … Continue reading
Despite Debt Hike, Belron Operator Reports 2024 Success
Belron’s majority owner, the D’Ieteren Group, praised the company’s growth despite a “highly polarized market” in the group’s recently released 2024 annual report. Belgium-based D’Ieteren Group published the report for investors in late April 2025. It outlines the company’s achievements … Continue reading
Alleged Defect Prevents Some Kia Wipers from Wiping
The National Highway Traffic Safety Administration (NHTSA) opened an investigation into potentially defective windshield wipers on certain KIA vehicles. NHTSA announced April 29 that its Office of Defects Investigation (ODI) received five vehicle owner questionnaires detailing a possible defect with … Continue reading
Ontario Business Opens Auto Glass Wing
A family-owned Ontario automotive services company has expanded by adding a NOVUS Glass franchise. Eccles Auto Services Inc. in Dundas, Ontario, added a two-bay auto glass operation with NOVUS Glass. The shop already offered technology-forward services like public charging stations … Continue reading
Ex-Safelite Worker Sues Over Alleged Sex Discrimination
A former Safelite customer advocate in Georgia recently sued the company for discrimination. Kristi Lumpkin, who worked for Safelite in Macon, Georgia, claims her supervisors violated her 1964 Civil Rights Act protections. Title VII of the act prohibits employers from … Continue reading
Fix’s Global Mindset Extends to Claims Administration
Fix Network’s 2025 Global Conference ended Wednesday with an emphasis on global impact. The company’s president and CEO, Steve Leal, says American auto glass businesses will soon see this impact as Fix develops its own claims administrator in the United … Continue reading
CIECA Expands Board of Trustees
The Collision Industry Electronic Commerce (CIECA) has expanded its Board of Trustees, adding a representative from Boyd Group among others. CIECA officials say the board is expanding thanks to continuing membership growth. Five new board members have joined. “On behalf … Continue reading
Fuyao Celebrates President’s Retirement, Welcomes New One
Fuyao North America (FYNA) recently welcomed a new president. The company announced April 3 that Kevin Wheeler has replaced longtime Fuyao employee Dan Martin. Greenville, South Carolina-based Wheeler has been in the glass industry for 40 years, officials say. He’s … Continue reading
Fix Event Inspires Auto Glass Franchisees
The parent company of NOVUS Glass and Speedy Glass USA welcomed over 200 global franchisees to its 2025 Global Conference. Canada-based Fix Network is holding the conference at the Dreams Playa Mujeres Golf & Spa Resort in Cancún, Mexico, April … Continue reading
Autonomous Vehicle Regulations Lifted
The National Highway Traffic Safety Administration (NHTSA) is easing autonomous vehicle regulations to boost American innovation, officials say. U.S. Transportation Secretary Sean P. Duffy announced the launch of the Automated Vehicle (AV) Program on April 24. Officials say the program … Continue reading
Brand Promotes Recalibration for National Car Care Month
One national auto glass chain wants to educate consumers about Advanced Driver Assistance Systems (ADAS). Glass Doctor, a Neighborly company, is celebrating National Car Care Month by urging drivers to make sure their vehicles’ ADAS features are properly calibrated. “As … Continue reading
It’s Time to Secure Your Room for Auto Glass Week™
Auto Glass Week™ (AGW) 2025 is set to take place September 9–11, 2025, at the Reno-Sparks Convention Center in Reno, Nevada. For attendees planning to participate in this premier event dedicated to the automotive glass repair, replacement, and calibration industry, … Continue reading
Expert Breaks Down Tariffs: “Windshields are a Big One”
As the 25% vehicle import tariff continues and the May 3 tariff implementation on auto parts approaches, those in the auto glass and broader automotive industries have a lot of questions. The Collision Industry Electronic Commerce Association (CIECA) recently hosted … Continue reading
Auto Glass Techs Drop the Beat, Not the Windshield
Many things inspire people to write songs: romance, politics, personal struggles… and auto glass. Thanks to two technicians’ creativity, the industry now has its own tunes. Chris Grafe, owner of Texas Glass & Tools, wanted to write an auto glass … Continue reading
VD-K.TOOLS Signs On for Auto Glass Week™ 2025
Golden, Colorado-based VD-K.TOOLS is now an Auto Glass Week™ 2025 Cobalt sponsor. The company provides many tools, including equipment for windshield removal and setting, urethane dispensing and windshield storage. Auto Glass Week™ 2025 will be held Sept. 9-11 at the … Continue reading
AGSC Holds Webinar About State Farm’s Big Switch
State Farm’s upcoming switch in claims administrators from LYNX Services to Safelite Solutions was the subject of a webinar for Auto Glass Safety Council (AGSC) Registered Members today. The AGSC webinar brought together over 100 AGSC Registered Member Companies to … Continue reading
Auto Glass Week™ 2025 Announces Triad Diagnostic Solutions as New Sponsor
Auto Glass Week™ 2025 has welcomed Fishers, Indiana-based Triad Diagnostic Solutions as one of its newest Cobalt sponsors. Triad Diagnostic Solutions offers diagnostic and Advanced Driver Assistance Systems (ADAS) recalibration technology, tools, and training. The company also helps shops navigate … Continue reading
New State Bill May Add Regulations
A bill has been introduced in the Maine House of Representatives to establish a registration process and mandatory standards for certain independent motor vehicle repair facilities. The bill says that shops must align with increasing technology and original equipment manufacturer … Continue reading
Cartier Watch And Bank Accounts Seized in Raid Connected to Glass Plant
More information regarding the ongoing investigation connected with a Fuyao Glass America plant has emerged. Federal agents raided the Fuyao plant in Moraine, Ohio, and other local businesses and residences in July 2024 as part of an ongoing financial crimes … Continue reading
Autel Issues Wide-Spread Software Update
Autel recently updated its calibration and alignment software to include several 2025 vehicles from a range of automakers, company officials say. The diagnostics and recalibration tool company released updates to download on Autel’s MaxiSYS Ultra ADAS advanced diagnostic tablet and … Continue reading
AutoBolt Joins Auto Glass Week™ 2025
Glass part-finding service AutoBolt has joined Auto Glass Week™ 2025 as a Cobalt sponsor. The Toronto-based business allows auto glass shops to input a VIN number and find the correct part for that specific vehicle. Auto Glass Week™ 2025 will … Continue reading
Earth Day Blues: Windshield Recycling Not So Simple
Earth Day is the perfect time for auto glass shops to consider ways to be more sustainable. Windshield recycling would be a great way to take care of the planet, but some things are easier said than done. For auto … Continue reading
Windows Won’t Stop on Some Ford Cars
Ford Motor Company has issued a voluntary recall for vehicles with faulty power-operating window systems. According to the National Highway Traffic Safety Administration (NHTSA), the recall affects certain 2024 Ranger and Lincoln Nautilus models which were improperly repaired under a … Continue reading
TOPDON USA Signs on for Auto Glass Week™ 2025
Automotive equipment provider TOPDON USA has joined Auto Glass Week™ 2025 as a Cobalt sponsor. Rockaway, New Jersey-based TOPDON USA offers various items for the automotive industry, including diagnostic tools and Advanced Driver Assistance Systems recalibration equipment. Auto Glass Week™ … Continue reading
State Farm Strengthens Market Dominance
State Farm tops the National Association of Insurance Commissioners’ (NAIC) annual Market Share Data Reports for the third year in a row. Officials say NAIC’s yearly reports are based on market share data lists created from nationwide premium filings submitted … Continue reading
Precision Pays Off in Post-Replacement Accident
A shop owner and technician proved that adherence to safety standards and attention to detail pay off. Aaron Bradford is the owner of Auto Glass Safety Council (AGSC) Registered Member shop Driftwood Auto Glass in Brunswick, Georgia. He is also … Continue reading
Auto Glass Week™ 2025 Welcomes Sunroof Express
Auto Glass Week™ 2025 announced Sunroof Express as one of its newest Cobalt sponsors. The company is based in Troy, Michigan. Sunroof Express is one of the United States’ leading suppliers of sunroof replacement parts. Founded in 1980, the business … Continue reading
AGRR Magazine Editor Wins Regional Azbee Award
AGRR magazine editor Abby Bowman won a silver award in the Mid-Atlantic region of the American Society of Business Publication Editors’ (ASBPE) Azbee Awards of Excellence. Presented across a range of publication types, including everything from business-to-business and trade magazines to websites, … Continue reading
Competition Woes? The FTC Wants to Hear From You
The Federal Trade Commission (FTC) seeks input on how federal regulations impact competition. The FTC announced April 14 that it launched a public inquiry to find and reduce “anticompetitive regulatory barriers.” Fair competition is an ongoing concern in the auto … Continue reading
Sunroofs Could Open Themselves, Automaker Warns
General Motors has warned dealers that certain models’ sunroofs may open spontaneously. According to a Preliminary Information Bulletin issued March 7, the sunroofs on some 2023-2025 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles could open without anyone touching the … Continue reading
Egyptian Glass Maker Boosts Production
An Egypt-based auto glass manufacturer is putting $10 million toward expanding its auto glass production facilities. The Ramadan City-based Dr. Greiche Group announced April 14 that it will add a new auto glass production facility near its headquarters. Group officials … Continue reading
Spray-X Announced as Auto Glass Week™ 2025 Sponsor
Spray-X has joined Auto Glass Week™ 2025. The Cleburne, Texas-based company is one of the event’s newest Cobalt sponsors. Spray-X offers foaming glass-cleaning sprays for auto glass and household use. Bryan Tackett founded the company in 2010. Early bird discounts … Continue reading
No Tariff Suspension for Auto Glass Industry
Auto glass businesses won’t see any tariff-related cost relief as the White House suspends some tariffs while raising others on imports from China. The administration issued an executive order on April 9 raising tariffs on Chinese imports, including glass, while … Continue reading
South Mountain Supply Joins Auto Glass Week™ 2025
South Mountain Supply of Phoenix has joined Auto Glass Week™ 2025. The tool distributor is one of the event’s newest Cobalt sponsors. The family-owned and operated company offers tools from many brands like GT Tools, UltraWiz, Precision Replacement Parts, Panther … Continue reading
Driven Brands Sells a Major Automotive Services Company
The parent company of Auto Glass Now announced it has sold one of its other businesses. Officials say Charlotte, North Carolina-based Driven Brands sold its car wash brand to Express Wash Operations LLC, which operates as Whistle Express Car Wash. … Continue reading
A Half-Century of Service: Glass Shop Celebrates Golden Anniversary
“Do the thing right. Do the right thing.” That’s All Service Glass’ slogan, and owner Ann Welly is proud to say it still rings true as the business celebrates its 50th anniversary. The company is based in Lima, Ohio, and … Continue reading
Tariffs May Affect US Car Brands More, Report Says
The “Big Three” automakers in Detroit may be more affected by tariffs than some foreign manufacturers, according to an automotive industry analysis company. JATO Dynamics’ research says Ford, General Motors and Stellantis are more likely to be hurt by the … Continue reading
Auto Glass Week™ 2025 Welcomes Sika Corporation
Sika Corporation has joined Auto Glass Week™ 2025. The Madison Heights, Michigan-based company is now one of the event’s Cobalt sponsors. Sika Corporation provides a variety of sealants and adhesives for several industries, including urethane for auto glass. The company … Continue reading
Automotive-Specific Tariffs Expected to Drive Prices Up
The White House’s latest tariff increases will directly impact the auto glass and broader automotive industry. The administration announced a 25% tariff on imported automobiles and automotive parts. On March 26, the White House issued a proclamation creating the tariff … Continue reading
Auto Glass Week™ 2025 Announces ProSet Setting Tool as New Sponsor
ProSet Setting Tool is now an Auto Glass Week™ 2025 Cobalt sponsor. The company is based in Colorado. Christian Foss invented the original ProSet tool, putting more than two decades of experience into developing it. Now, The PipeKnife Company owns … Continue reading
Auto Glass Factory Caught Up in Federal Investigation
Fuyao Glass America’s Moraine, Ohio, location has once again made headlines. Federal prosecutors filed a civil forfeiture complaint naming assets seized during the July 2024 raid. Last summer, federal agents raided Fuyao Glass America’s Moraine, Ohio, location, plus other local … Continue reading
Sekurit Parent Company Pauses Sale Worth Billions
The French building materials and glass producer Saint-Gobain has called off the over $2 billion sale of its auto glass unit, according to reports from Bloomberg. Bloomberg’s unnamed sources told the publication Saint-Gobain canceled the sale thanks to market instability … Continue reading
Companies Have Less BOI Reporting Thanks to Federal Ruling
The United States Department of the Treasury narrowed the existing beneficial ownership information (BOI) requirements under the Corporate Transparency Act (CTA) on March 21. This will ease BOI reporting for auto glass businesses of all sizes. The Treasury’s Financial Crimes Enforcement … Continue reading
Precision Replacement Parts Joins Ranks of Auto Glass Week™ 2025 Sponsors
Precision Replacement Parts has joined Auto Glass Week™ 2025. The Weston, Wisconsin-based company is a Cobalt sponsor for the event. The company provides replacement parts for the auto glass industry and the automotive restoration, farming and industrial markets. Precision Replacement … Continue reading
These Delivery Vehicles Could Lose Wipers, Recall Says
The Oshkosh Corporation has issued a voluntary recall affecting about 169 vehicles. According to the National Highway Traffic Safety Administration (NHTSA), the wiper arm nuts on some of Oshkosh’s 2024-2025 ICE 2WD, ICE AWD, and BEV 2WD Next Generation delivery … Continue reading
Some Shops Make Recycling Work, Others Not So Much
Editor’s note: This is the third and final installment of glassBYTEs’ windshield recycling series. See the next issue of AGRR magazine for a more in-depth exploration of the topic. Shop owners who want to recycle windshields are largely dependent on … Continue reading
AGSC In-Person Training Available Free in Texas
As part of its ongoing initiative to provide education and help members “future-proof” themselves, the Auto Glass Safety Council (AGSC) will offer more live training on May 7 in San Antonio. AGSC and its National Windshield Repair Division (NWRD) are … Continue reading
Pilkington North America, Inc. Signs on for Auto Glass Week™ 2025
Auto Glass Week™ 2025 has welcomed Pilkington North America, Inc. The Urbancrest, Ohio-based company is a Cobalt sponsor. Pilkington North America, Inc. provides original equipment (OE) and aftermarket auto glass, as well as a variety of architectural and interior glass. … Continue reading
What Happens to Recycled Windshields?
While many shops donate used windshields to police academies or rage rooms, others recycle them in the traditional way. glassBYTEs/AGRR consulted one of the largest windshield recycling companies in North America to find out what happens to that glass once … Continue reading
LYNX Parent Company Facing Financial Issues
Shortly before rumors of State Farm’s claims administration switch began circulating, a financial ranking organization downgraded the credit rating of Solera, the parent company of LYNX Services. On March 17, S&P Global downgraded Solera’s issuer credit rating from a B- … Continue reading
Auto Glass Week™ 2025 Welcomes Meteor Creative Inc.
Meteor Creative Inc. is one of Auto Glass Week™ 2025’s newest sponsors. The moulding provider has joined as a Cobalt sponsor. The Dover, Ohio-based company was founded in 1979. It offers precision custom profile extrusion and injection moulding, including FlexiTrim … Continue reading
UK Companies Partner to Expand Service
One of the United Kingdom’s largest national auto glass businesses has acquired another UK company. The Cary Group, which operates as National Windscreens in the UK, announced on March 27 that it would incorporate Masterglass Windscreens Limited on April 1. … Continue reading
State Farm Officially Switches Claims Administrator, Will Job Rotation Change?
State Farm is switching from LYNX Services to Safelite Solutions as its claims administrator on July 1, 2025, according to a letter from the insurer to auto glass shops. At least some State Farm network shops received a letter announcing … Continue reading
Meritool, LLC Joins Auto Glass Week™ 2025
Meritool, LLC has joined the ranks of Auto Glass Week™ 2025 Cobalt sponsors. The tool supplier is based in Salamanca, New York. Meritool, LLC entered the auto glass industry in 1993 by designing and manufacturing cordless caulk guns. It sold … Continue reading
Inspiration Behind “Molly’s Game” to Speak at Auto Company’s Conference
Fix Network has announced Molly Bloom, the inspiration behind the thriller “Molly’s Game,” as a featured speaker at the upcoming Fix Network Global Conference. Fix Network operates several automotive services brands, including NOVUS Glass, Speedy Glass USA and SRP Products. … Continue reading
Thanks, Deer: Truck Loses both Front and Back Windshields
A sheriff’s deputy in Stafford County, Virginia, recently handled a situation where a truck’s windshield broke in an unusual way. Deputy R.T. Kulbeth arrived at the scene of a deer collision to find the vehicle involved sporting a windshield with … Continue reading
State Farm’s Rumored TPA Switch Sparks Industry Concerns
Reports have circulated the industry that State Farm Insurance will soon change its third-party administrator (TPA) from LYNX Services to Safelite Solutions. While these rumors are not confirmed, many auto glass shop owners and management are concerned about how the … Continue reading
Auto Windscreens Announces Latest Partnership
Two United Kingdom auto glass brands have announced a partnership to better serve customers. Auto Windscreens and UK Car Glass are working together to make sure customers can get complete replacement services, including windshield-mounted camera recalibration. According to officials, UK … Continue reading
Tampa-Based Company Set To Multiply Current Locations by 8
Auto Glass Brands LLC has launched an expansion program to add more than 40 locations by 2026. Auto Glass Brands does business as Nations Auto Glass and Mikes Auto Glass. According to officials, it will be targeting its efforts in … Continue reading
Lisle Corporation Signs on for Auto Glass Week™ 2025
Lisle Corporation has joined Auto Glass Week™ 2025 as a Cobalt sponsor. The company is based in Clarinda, Iowa. Lisle Corporation was founded in 1903. It offers specialty tools for automotive technicians, including auto glass techs, as well as lubrication and … Continue reading
How Shops Get Creative Repurposing Old Auto Glass
There’s more than one way to dispose of a windshield. Some shops have found unique ways to give old windshields a new life instead of throwing them away. glassBYTEs/AGRR posted in a few industry Facebook groups asking shops how they … Continue reading
Kaizen Glass Solutions Joins Auto Glass Week™ 2025
Kaizen Glass Solutions is one of Auto Glass Week™ 2025’s newest Cobalt sponsors. The company is based in Hutto, Texas. Kaizen Glass Solutions offers training for auto glass replacement, windshield repair and Advanced Driver Assistance Systems (ADAS) recalibration. Those who … Continue reading
Iowa AOB Ban Makes Progress
Legislation that would prohibit the assignment of benefits (AOB) and regulate auto glass replacement was approved by the Senate Commerce Committee in Iowa on March 10. The bill follows AOB laws enacted in Florida and Kentucky in recent years. It prohibits consumers from … Continue reading
Safelite Faces Proposed Class Action Suit Over Alleged Insurance Surcharges
A former Safelite employee has sued the company for allegedly illegally adding an extra charge to her health insurance because of her tobacco use. Kelly Key of Mobile County, Alabama, filed her suit against the Safelite Group and the company’s … Continue reading
John Bean Joins Auto Glass Week™ 2025
John Bean is now an Auto Glass Week™ 2025 Cobalt sponsor. The company is based in Conway, Arkansas. John Bean offers professional automotive repair equipment, including tools for Advanced Driver Assistance Systems (ADAS) recalibration. The company began in 1925 with … Continue reading
Companies Combine Tech to Create “Largest” Electrochromic Vehicle Window
A film company and a smart window company have collaborated to offer what they claim is “one of the largest electrochromic windows in the automotive industry.” Vancouver-based electrochromic window developer Miru Smart Technologies collaborated with Alpharetta, Georgia-based Argotec, to create … Continue reading
Automaker Recalls Trucks for Window System Failure
Ford has issued a voluntary recall for several trucks with potentially faulty window mechanisms, according to the National Highway Traffic Safety Administration (NHTSA). The recall affects only about nine vehicles. NHTSA says Ford is recalling several 2023 Super Duty F-250 … Continue reading
Boyd Group Cites Fewer Claims as Cause of Earnings Drop
Boyd Group Services Inc., the parent company of Glass America and Gerber Collision & Glass, announced its fourth quarter and 2024 financial results on March 19. The group reported it earned a net of 71.7% less in the 2024 financial … Continue reading
IBS Software Has Signed on to Auto Glass Week™ 2025
Auto Glass Week™ 2025 has welcomed IBS Software as a Cobalt sponsor. The company is based in Kansas City, Missouri. IBS Software offers the Elmo Anywhere auto glass point-of-sale system, which helps businesses manage purchase inventory, appointments and billing. The … Continue reading
Distributors Raise Prices Ahead of Automotive Tariffs
The tariffs on imports from Canada, Mexico and China haven’t yet hit the automotive industry, but auto glass retailers report that distributors have already begun increasing prices. Effective March 4, The White House leveraged 25% tariffs on goods imported from … Continue reading
AGN Expands in New England
Boston has a new auto glass shop thanks to Auto Glass Now (AGN), the Charlotte, North Carolina-based subsidiary of Driven Brands. According to officials, the shop will offer repair and replacement services throughout the Boston market, including Dorchester, Roxbury and … Continue reading
Abby Bowman Named Azbee Award Finalist
AGRR magazine editor Abby Bowman has been named a finalist in the Mid-Atlantic region in the American Society of Business Publication Editors’ (ASBPE) Azbee Awards of Excellence. Presented across a range of publication types, including everything from business-to-business and trade magazines … Continue reading
Groves Incorporated Joins Auto Glass Week™ 2025
Auto Glass Week™ 2025 welcomes Groves Incorporated as a Cobalt sponsor. The company is based in Woodstock, Illinois. Groves Incorporated provides storage and transportation systems for several sectors, including glass. The company’s auto glass offerings include glass racks and tool … Continue reading
Mercedes-Benz Fights Sunroof Lawsuit
Mercedes-Benz disputes a class-action designation in the ongoing lawsuit over allegedly spontaneously shattering sunroofs. In a document submitted to the Georgia Northern U.S. District Court on Feb. 26, 2025, the German company denied all claims against it and argued the … Continue reading
The PipeKnife Company Joins Auto Glass Week™ 2025
The PipeKnife Company is Auto Glass Week™ 2025’s newest sponsor. The tool company is based in Golden, Colorado. The PipeKnife Company offers tools for auto glass removal and installation, plus caulking and glazing tools for the broader glass industry. In … Continue reading
How Glass Companies Can Prepare for ICE Audits Amid Rising Deportations
As deportation activity increases under the new administration, many businesses could be subject to Immigration and Customs Enforcement (ICE) audits or even raids. Glass companies that may be affected can prepare in several ways. PAYCHEX, a company that offers payroll … Continue reading
Driven Brands Reports $237.5M Revenue from Two Hundred Stores
A national automotive services company has released updated 2024 financial information accounting for its new segment organization. Charlotte, North Carolina-based Driven Brands announced it was re-dividing its segments during a Feb. 25 investor call. The Auto Glass Now (AGN) and … Continue reading
Glass Producer Cites Global Difficulties for Lower Financial Results
Şişecam released its financial results for 2024, reporting that its consolidated net sales reached $5 billion*. Şişecam produces glass for multiple sectors, including automotive. Throughout 2024, the company’s international sales accounted for 59% of total sales, investments reached $822 million*, … Continue reading
Auto Glass Week™ 2025 Welcomes Gold Glass – ALP
Gold Glass – ALP is now a Cobalt sponsor for Auto Glass Week™ 2025. The fastener supplier is based in Bohemia, New York. Gold Glass – ALP offers mouldings, trim, hardware and brackets for several industries. The company’s auto glass … Continue reading
Claims Avoidance and Weather Hampered Belron’s 2024 Sales, Executives Report
The D’Ieteren Group, which is the majority shareholder of United Kingdom-based Belron, announced its 2024 financial results on Monday, March 10. Executives reported that Belron earned solid growth for the company, though its North American results remained relatively flat. Columbus, … Continue reading
New Sponsor GMG EnviroSafe Joins Auto Glass Week™ 2025
GMG EnviroSafe has signed onto Auto Glass Week™ 2025 as a Cobalt sponsor. The business offers environmental health and safety (EHS) services. Chicago-based GMG EnviroSafe helps companies achieve EHS compliance by handling assessments, planning, implementation, training and ongoing support. The … Continue reading
Another State Introduces Auto Glass Regulation Bill
A bill establishing standards for auto glass services has been introduced in the New York Senate. The bill’s sponsors say it’s designed to “provide important consumer protections for the replacement and recalibration of automotive safety glass”. The bill would require glass shops … Continue reading
State Targets Steering with New Auto Glass Insurance Bill
A bill prohibiting auto glass insurance steering practices was introduced in February in the South Carolina House. If it becomes law, the bill would strictly regulate the language insurance companies and third-party administrators (TPA) could use with consumers. According to … Continue reading
Auto Glass Week™ 2025 Welcomes Delta Kits
Delta Kits has returned as a Cobalt sponsor for Auto Glass Week™ 2025. The company is based in Eugene, Oregon. Delta Kits offers tools, kits and supplies for windshield repair and headlight restoration, including the popular 36160 EZ-350s Mobile Pro … Continue reading
Auto Services Company Revs Up Partnership
A large automotive services company is renewing its collaboration with a Formula 1 team. Fix Network, which operates NOVUS Glass, Speedy Glass USA and SRP Products, announced a partnership with Stake F1 Team KICK Sauber for the current F1 season. … Continue reading
Safelite Settles Whistleblower Suits for $31 Million
The lawsuits between whistleblower Brian Williams and Safelite Group have ended as both parties agreed on settlements. In January of 2023, Williams filed lawsuits against Safelite on behalf of California and Illinois. He alleged the company violated both states’ insurance … Continue reading
Auto Glass Regulation Bill Hits Another State
Legislation that would prohibit the assignment of benefits (AOB) and regulate auto glass replacement has been introduced in Iowa. Iowa Senate Study Bill 1192 follows the pattern of AOB laws recently enacted in Florida and Kentucky and the a model bill from the National Council of Insurance … Continue reading
Breaking the (Auto) Glass Ceiling
Auto glass has historically been a male-dominated field, but the number of women in the industry is increasing. Between auto glass business owners, executives, technicians and shop managers, women do a little bit of everything. glassBYTEs/AGRR is spotlighting some of … Continue reading
Clean Plus Inc./CPI Divisions Joins Auto Glass Week™ 2025
Clean Plus Inc./CPI Divisions is now an Auto Glass Week™ 2025 Cobalt sponsor. The company is based in West Concord, Minnesota. Clean Plus Inc./CPI Divisions was founded in 1982 and originally only produced hand soap. Now, the business provides cleaning … Continue reading
Tariffs and Retaliation to Affect Glass, Automotive Industries
The previously paused tariffs on imports from Canada, China and Mexico went into effect early this morning. With Canada and China already retaliating, this decision will affect the glass and automotive industries. The current administration announced Monday that, effective March … Continue reading
Glass Company to Shutter Pennsylvania Plant, Cutting 105 Jobs
A glass company is closing its Pennsylvania manufacturing plant, affecting 105 workers. Ohio-based Custom Glass Solutions will close its plant in Trumbauersville, Pennsylvania, in April, according to a recent WARN notice. Custom Glass Solutions’ website says it offers OE glass … Continue reading
Burco Signs on to Auto Glass Week™ 2025
Auto Glass Week™ 2025 has announced Grand Rapids, Michigan-based Burco as a Cobalt sponsor. Founded in 1979, Burco provides automotive mirror glass and mirror supplies, including the popular Redi-Cuts line. Auto Glass Week™ 2025 will be held Sept. 9-11 at … Continue reading
Auto Services Company Names Keynote for 2025 Global Conference
A North American automotive services company has announced the keynote speaker for its annual conference. Fix Network operates NOVUS Glass, Speedy Glass USA and SRP Products. It has invited entrepreneur, investor and business strategist Grant Cardone as the keynote speaker … Continue reading
Judge Decides Who Must Pay for Safelite Lawsuit
Three insurance companies covering Safelite’s legal expenses in a former lawsuit must split the bill equally, according to a United States district court. The court recently settled a lawsuit between the insurance companies disputing how much each had to cover. … Continue reading
Auto Glass Week 2025 Gains AEGIS Tools International
AEGIS Tools International signed onto Auto Glass Week™ 2025 as a Cobalt sponsor. The Laurel, Montana-based company supplies tools for auto glass. The business offers tools for windshield removal, windshield installation, auto glass repair and urethane. Glass equipment provider Wood’s … Continue reading
Drivers Favor ADAS Tech Over Self-Driving Cars, Survey Finds
Drivers are significantly more interested in Advanced Driver Assistance Systems (ADAS) technology than in autonomous vehicles, a recent survey says. According to research from AAA, only 13% of United States drivers would trust riding in self-driving vehicles. Instead, the survey … Continue reading
Registration Is Now Open For 2025 Auto Glass Week™
Get ready for an electrifying experience—attendee and competitor registration for the 2025 Auto Glass Week™ is officially open! This is your chance to be part of the industry’s premier event, happening September 9-11, 2025, in Reno, Nevada. If you’re in … Continue reading
A.N. Designs, Inc./UltraWiz® Joins Auto Glass Week
Auto glass tool company A.N. Designs, Inc./UltraWiz® has signed on to Auto Glass Week™ 2025 as a Cobalt sponsor. Torrington, Connecticut-based A.N. Designs, Inc./UltraWiz® offers tools for auto glass removal. UltraWiz®’s founder, Al Nilsson, started the company after a local … Continue reading
Model State Legislation Initiative Targets Auto Glass Practices
A not for profit group that creates model legislation about insurance issues “for the public good” has created model legislation regulating auto glass repair and replacement business practices. They designed the model so any state in the country could adopt … Continue reading
State Farm Shifts California Fire Costs to Auto Insurance Arm
State Farm plans to absorb the cost of California fire property damage into its auto insurance arm, officials say. The insurer is trying to get California Commissioner Ricardo Lara’s approval of an interim rate increase after paying out over $1 … Continue reading
Driven Brands Appoints New CEO, Reports 2024 Net Loss
Along with its 2024 financial results, Driven Brands announced the transition to a new president and chief executive officer (CEO) during an investor call on the morning of Feb. 25. Charlotte, North Carolina-based company reported revenue of approximately $2.34 billion … Continue reading
Equity Firm Buys ADAS and Diagnostics Company
Private Equity Firm Rotunda Capital Partners has acquired a well-known maker of Advanced Driver Assistance Systems (ADAS) calibration equipment. Rotunda announced the purchase of AirPro Diagnostics on February 25. According to Rotunda officials, the Bethesda, Maryland-based group “is an operationally … Continue reading
Auto Glass Week™ 2025 Gains SRP Products as a Copper Sponsor
SRP Products has joined Auto Glass Week 2025 as a Copper sponsor. The Saint Paul, Minnesota-based company supplies adhesives and cleaners for the auto glass and glass restoration industries. SRP Products offers the popular SRP Velocity line. They provide products … Continue reading
Automaker Group Breaks Position on Federal “Right to Repair” Laws
The automaker-backed group that engaged in a years-long lawsuit against Massachusetts’ Right to Repair law has now recommended legislation to the U.S. Congress advocating for the right while protecting original equipment manufacturer (OEM) procedure. Right to Repair laws require automakers … Continue reading
Auto Glass Week™ 2025 Welcomes Omega EDI as a Bronze Sponsor
Omega EDI has returned as a Bronze sponsor for Auto Glass Week™ 2025. It offers record-keeping and management software for auto glass businesses. The Salt Lake City-based company provides software to help shops with tasks like credit card processing, EDI … Continue reading
3 Car Makers Issue Voluntary Recalls Over Rear Visibility
Multiple car manufacturers have issued voluntary recalls thanks to rearview camera troubles. According to the National Highway Traffic Safety Administration (NHTSA), Chrysler, Maserati North America and Volkswagen Group of America each recalled several models. For Chrysler, the NHTSA says a … Continue reading
State Farm Changes Recalibration Policy
State Farm Insurance has notified members of its National Glass Program that it is changing the approval process for installing original equipment manufacturer (OEM) glass on vehicles with windshield-mounted cameras. The new procedure will go into effect for at least … Continue reading
Acquisition Highlights Symbiotic Relationship Between Glass & Collision Companies
Columbus, Ohio-based CollisonRight LLC recently acquired Mander Collision and Glass, which has several shops in the Milwaukee area. It also acquired Suburban Auto Body, a two-location Virginia collision and glass business, giving it 117 total locations. CollisionRight CEO Rich Harrison … Continue reading
Houston Gains New Recalibration Center Thanks to Glass Distributor
As part of a campaign to provide better customer service and encourage safety, one national auto glass distributor opened a calibration center in Texas. Pennsylvania-based PGW Auto Glass announced the grand opening of the center in Houston, on February 18. … Continue reading
Allstate Knows (Almost) All, Lawsuit Alleges
One auto insurance company faces a class action lawsuit for allegedly illegally gathering personal driving data from its policyholders. Plaintiffs Michael Mahoney and Scott Schultz filed a complaint against Allstate Insurance with a United States District Court in Illinois on … Continue reading
DuPont Signs on as a Bronze Sponsor for Auto Glass Week™ 2025
Auto Glass Week™ 2025 has welcomed DuPont as a Bronze sponsor. The company is based in Auburn Hills, Michigan. DuPont is one of the oldest adhesives manufacturers in the market. It offers original equipment manufacturer-approved aftermarket adhesives for auto glass … Continue reading
Auto Glass Companies Fight for Insurance Approval of Recalibrations
Getting windshield-mounted recalibrations approved and paid for by insurance presents a common frustration for auto glass companies. According to multiple business owners, working with insurers to get properly reimbursed for recalibration jobs takes extra time and effort. Though almost all … Continue reading
Auto Glass Week™ 2025 Gains Mygrant Glass Co. as a Titanium Sponsor
Mygrant Glass Co. has joined Auto Glass Week™ 2025 as a Titanium sponsor. The auto glass distributor is based in Hayward, California. Mygrant Glass Co. is a family-owned business and has over 85 warehouses across the United States. Auto Glass … Continue reading
Autel System Approved by EV Company
One electric vehicle (EV) maker has approved the use of an Autel calibration system on its vehicles. According to officials, Rivian has designated the Autel IA900 system as approved equipment for “ADAS camera/sensor calibration and aiming.” The Irving, California-based automaker … Continue reading
Şişecam Marks 90 Years of Glass Production
Şişecam celebrates its 90th anniversary in 2025. The Turkey-based glass manufacturer began as a national company with 400 employees and has grown to employ more than 24,000, operating 45 production facilities across four continents. Şişecam makes glass for a variety … Continue reading
Right To Repair Remains Law in Massachusetts – For Now
The legal battle over Massachusetts’ right to repair legislation has ended. A federal judge dismissed the last counts in the lawsuit only a month after taking over the case. According to court records, Judge Denise Casper, a U.S. District Court … Continue reading
Auto Glass Companies Join Forces in the UK
United Kingdom-based Auto Windscreens partnered with Optic-Kleer to offer jointly-branded services at some UK locations. Auto Windscreens provides repair, replacement and windshield-mounted camera recalibration services throughout the UK. Optic-Kleer is based in Texas but has franchises in the UK. According … Continue reading
Super Bowl Victory Brings More Business to Some Philly Shops, Less for Others
Every time the Eagles win big, Philadelphia revelers “celebrate” in the city. Fans climb street posts, set fires and smash windows. Sunday’s Super Bowl LIX victory over the Kansas City Chiefs was no exception. For some auto glass shops closest … Continue reading
Collision Association Announces New Leadership, Safelite Solutions’ VP Named Chair
Several new officers, including a Safelite Solutions vice president, have joined the Collision Industry Electronic Commerce Association’s (CIECA) executive committee. Brady Bonner, the vice president of client sales and support for Safelite Solutions, is CIECA’s new chair. Safelite Solutions is … Continue reading
Florida Auto Insurance Rates to Decrease
Several auto insurance companies are lowering their rates in Florida, Governor Ron DeSantis announced. According to officials from the governor’s office, GEICO, Progressive and State Farm have filed to reduce their rates by 10.5%, 8.1% and 6%, respectively. “For the … Continue reading
Glass Producer Faces Global Difficulties, Executives Slash Own Salaries
Nippon Sheet Glass Group (NSG), the parent company of NSG Pilkington, is continuing to battle “adverse conditions” globally, according to its third-quarter financial results for its 2025 fiscal year. The company’s third-quarter financial report says it earned about $4.1 billion … Continue reading
NOVUS Glass Parent Company Names New VP for North American Growth
The parent company of NOVUS Glass and Speedy Glass USA has a new vice president. Longtime Fix Network employee Daryll O’Keefe has been promoted to the role of vice president of strategic business development for North America. According to Fix … Continue reading
Şişecam Taps New Officer for Top Strategy Role
A global glass and chemicals producer has announced a new chief strategy officer. Ali Tolga Ünal takes on the role at Turkey-based Şişecam. The company produces glass for multiple sectors, including automotive glass. According to Şişecam officials, Ünal will be … Continue reading
Techs Sharpen Skills, Earn Certifications at Industry Boot Camps
Auto glass technicians, business owners and managers gathered in Ontario, California, on Wednesday to learn more about their trade and earn more credentials. The Auto Glass Safety Council (AGSC) and its National Windshield Repair Division (NWRD) held technician certification boot … Continue reading
New Bill Could Require New York Shops to Follow OEM Procedures
A bill introduced in the New York State Assembly would require shops to follow original equipment manufacturer (OEM) procedures in making auto repairs. If it becomes law, the bill would mandate auto repair shops not “deviate from the collision repair guidelines, … Continue reading
Insurance Won’t Have to Cover Glass in One State
State legislation that would have required insurance companies to provide auto glass coverage was defeated in the state’s House of Representatives. The North Dakota bill, introduced on January 13, would have required companies offering comprehensive or collision policies in the state … Continue reading
Panther Pro Inc. Signs Onto Auto Glass Week™ 2025 as a Silver Sponsor
Panther Pro Inc. is Auto Glass Week™ 2025’s first Silver sponsor. The company is based in Justin, Texas, and provides tools for auto glass work. Panther Pro Inc. offers windshield replacement tools, but it also operates the brand Duobond which … Continue reading
AGSC Committee Sets the Standard in ADAS Era
With windshield-mounted camera recalibration a now-common part of auto glass replacement, the industry’s safety standard is being updated to include guidelines for working with Advanced Driver Assistance Systems (ADAS). The Auto Glass Safety Council (AGSC) Automotive Glass Replacement Safety Standard … Continue reading
Massachusetts Introduces Bill for Replacement Safety
A bill to regulate auto glass replacement safety standards and based on the Automotive Glass Replacement Safety Standard (AGRSS) has been introduced in Massachusetts. It is patterned after the Maryland 2021 auto glass replacement safety law and would direct the state registrar … Continue reading
Right to Repair Heads to Aloha State
Automobile right-to-repair legislation has been introduced in the Hawaii legislature. The House and Senate companion bills would require auto manufacturers to create platforms to share a vehicle’s diagnostic and repair information and diagnostic repair tools with vehicle owners and their independent … Continue reading
Auto Glass Week™ 2025 Welcomes CarCal Experts as a Gold Sponsor
CarCal Experts has signed onto Auto Glass Week™ 2025 as a Gold sponsor. The Advanced Driver Assistance Systems (ADAS) calibration specialist is based in Thornton, Colorado. The company provides windshield-mounted camera recalibration services. CarCal Experts also offers inspections for all … Continue reading
SIKA Offers Lunch to AGSC Education Attendees
SIKA Corporation will sponsor lunch for attendees of the February 5 Auto Glass Safety Council’s (AGSC) educational sessions. In conjunction with its in-person winter meetings in Ontario, California, AGSC and the National Windshield Repair Division (NWRD) are holding an Auto … Continue reading
Tariffs Imposed by White House Will Impact Auto Industry
The current presidential administration’s long-anticipated tariffs against Canada, China and Mexico were officially announced this past Saturday. These tariffs could potentially impact the automotive industry. According to a White House fact sheet, the United States will implement 25% additional tariffs … Continue reading
New President Takes Helm at Auto Glass Now
Eight months after its last president resigned, Auto Glass Now (AGN) has a new leader. Nathan Edwards has taken on the role Nick Ouimet vacated in May of 2024. Michael Macaluso, executive vice president of paint, collision & glass at … Continue reading
AGSC/NWRD 2025 Winter Meetings Begin
The Auto Glass Safety Council (AGSC) and National Windshield Repair Division (NWRD) in-person winter committee meetings kicked off today in Ontario, California. The AGSC Education Committee was the first to gather on the morning of February 3. The members primarily … Continue reading
Auto Glass Week™ 2025 Gains XYG North America as a Gold Sponsor
XYG North America has signed on as a Gold sponsor for Auto Glass Week™ 2025. The glass manufacturer is based in Markham, Canada. XYG North America makes both architectural and automotive glass. The company provides standard laminated windshields as well … Continue reading
Collision Brand Acquires Regional Glass Business
A large collision repair brand has acquired a regional glass and collision business in the broader Milwaukee, Wisconsin, area. Columbus, Ohio-based CollisonRight LLC acquired Mander Collison and Glass’ seven shops. According to CollisionRight officials, this is one of the company’s … Continue reading
Are Higher Premiums and AI the Future of Car Insurance?
If you’ve heard more customers complain about their car insurance over the past few years, there’s a good reason why. A U.S. Department of the Treasury report details several reasons auto glass business owners can expect more changes in their … Continue reading
Safelite Argues Right to Repair in Maryland
Safelite attorney Michael Moné spoke before the Maryland Senate Finance Committee on January 22. He argued that the existing Maryland Online Data Privacy Act of 2024 should be amended to allow consumers the right to access data from their vehicles. … Continue reading
PGW Auto Glass, LLC Joins Auto Glass Week™ 2025 as a Gold Sponsor
Auto Glass Week™ 2025 welcomes PGW Auto Glass, LLC as one of its first Gold sponsors. The company is a Pennsylvania-based auto glass distributor. PGW Auto Glass, LLC launched its digital point of sale and business management system, Everything Autoglass, … Continue reading
Whistleblowers Claim They Hacked into One Carmaker’s Location Data
A whistleblower claims to have gained digital access to all of an automaker’s vehicles by hacking into his mother’s car. According to the website detailing their alleged findings, Sam Curry and fellow whistleblower Shubham Shaw “discovered a security vulnerability in … Continue reading
New DOT Secretary Takes Oath, Makes Changes
The 20th Secretary of the Department of Transportation has been sworn in. His first official act was to begin an effort to reverse Corporate Average Fuel Economy (CAFE) standards. Sean Duffy took his oath on January 29. According to DOT … Continue reading
Rivian Wants Only Its Techs to do Replacements
Founded in 2009, Rivian is an Irving, California-based company that makes “electric adventure vehicles.” Like most electric vehicles, Rivian trucks and SUVs are equipped with nuanced Advanced Driver Assistance Systems (ADAS). The company sets its standards for replacement, repair and … Continue reading
Equalizer Industries, Inc. Signs Onto Auto Glass Week™ 2025 as Titanium Sponsor
Equalizer Industries, Inc. has joined Auto Glass Week™ 2025 as its first Titanium sponsor. The company is based in Round Rock, Texas, and offers more than 1,200 tools for auto glass repair and replacement. Ray Asbery founded Equalizer Industries, Inc. … Continue reading
Senators Propose Female Crash Test Dummy Requirement
U.S. Senators recently reintroduced a bill to update the testing regulations issued by the National Highway Traffic Safety Administration (NHTSA). One of the main objectives of the bill is to require female crash test dummies. Deb Fischer, a Senator from … Continue reading
State Bill Could Cap Insurance Coverage, Expand Some Consumer Protections
Mississippi insurers will not have to pay more than the “prevailing market amount” for auto glass replacement if a newly proposed state bill passes. The bill, introduced by Mississippi State Senator Robin Robinson on January 20, would amend Section 83-11-501 … Continue reading
Weak European Market Sparks Glass Producer Shift
Thanks to “weak demand” in Europe, a major auto glass producer has altered its production schedule in Germany. The NSG Group announced January 24 that its subsidiary, Pilkington Automotive Deutschland, would adjust production in Witten, Germany. According to group officials, … Continue reading
AirPro Diagnostics Joins Auto Glass Week™ 2025 as Platinum Sponsor
AirPro Diagnostics is Auto Glass Week™ 2025’s first Platinum sponsor. The Jacksonville, Florida-based company offers Advanced Driver Assistance Systems (ADAS) calibration equipment and diagnostics for the automotive industry. The Auggie is one of the company’s most well-known tools in the … Continue reading
Pricing, Insurer Information to Remain Sealed in Ongoing Safelite Suit
Redacted information in the ongoing lawsuit over Safelite’s alleged insurance fraud will stay sealed. Whistleblower Brian Williams sued Safelite in 2022, alleging the company committed insurance fraud by using aftermarket mouldings while billing for original equipment. Williams alleged the company … Continue reading
Hoʻomaikaʻi: Glass Company in Hawaii Celebrates 50 Years
A family-owned auto glass shop in Hawaii is celebrating its 50th anniversary. Founded in 1975, the business now has nine locations across the state’s islands and the United States territory of Guam. Frank and Grace Tamaye founded Ace Auto Glass … Continue reading
Lesniak Family Seeks Help for Unexpected Expenses
The family of Cathleen Lesniak has started a fundraiser to help cover her funeral expenses after her tragic death on January 18. One family member set up a fundraiser to help them. “[Cathleen’s] two sons—a dedicated public school teacher and … Continue reading
Obituary: Lou Green of A-1 Glass
Lou Green, 85, of Lumberton, Texas, died on Jan. 18, 2025. He was born on March 17, 1939, in Haskell, Texas. Green graduated as an Eagle Scout from Lawton High School in 1957. After graduation, he relocated to Southeast Texas … Continue reading
Federal Agency Advances Investigation Into Unfair Float Glass Imports From China and Malaysia
The United States International Trade Commission (USITC) today greenlit an ongoing investigation into illegal float glass imports from China and Malaysia. USITC officials determined that “there is a reasonable indication that a U.S. industry is materially injured because of imports … Continue reading
FTC Brings “Right to Repair” Suit to Farming Equipment
In a move that could have implications for the auto glass industry, the Federal Trade Commission (FTC) filed a lawsuit against John Deere, claiming the company was violating its customers’ right to repair. The legal complaint filed on January 15 … Continue reading
German Court Rules in Belron’s Favor over Right to Repair
A European court ruled in favor of a German auto glass company in a “right to repair” lawsuit. Carglass Germany, which is operated by United Kingdom-based Belron, sued automaker Stellantis over alleged barriers to accessing car data. German auto repair … Continue reading
See Something, Say Something: Handling Industry Mental Health Concerns
Automotive workers have a high rate of mental health concerns, according to data from studies on the industry. Mental health organizations offer tips on how to recognize those who are struggling before disaster strikes. Ben, a charity for wellness support … Continue reading
Will Insurers Foot the Cleanup Bill in Oklahoma?
Oklahoma legislators have proposed amendments to a bill that would require insurers to pay for the removal of broken auto glass after an accident. Both the Oklahoma House of Representatives and Senate introduced bills to amend a current law that … Continue reading
FTC Bans Automaker from Sharing Driver Data in Privacy Crackdown
The Federal Trade Commission (FTC) has cracked down on one automaker’s data collection practices. According to officials, the FTC is banning General Motors and its subsidiary, OnStar, from disclosing drivers’ sensitive location and behavior data to consumer reporting agencies for … Continue reading
Industry Mourns Tragic Loss of ADAS/Auto Glass Trainer and Wife
A 63-year-old former trainer for Autel who worked closely with the auto glass industry shot and killed his wife before turning the gun on himself in an apparent murder-suicide in Wake County, North Carolina the evening of January 18. “My … Continue reading
Courts Give Small Shops a Break from Corporate Transparency Act — for Now
There’s good news for small auto glass shops across the country: the Corporate Transparency Act (CTA) beneficial ownership reporting requirements have been paused indefinitely. What is the CTA and what does that delay mean for small businesses? The CTA stems … Continue reading
Technician Certification Training Coming to California
The Auto Glass Safety Council (AGSC) has announced two in-person technician training and certification sessions in Ontario, California. The sessions will be held in February in conjunction with other AGSC in-person education and committee meetings. According to AGSC officials, training … Continue reading
KMR Art Director Honored with Prestigious Service Award
Dawn Campbell, art director and managing editor for Key Media & Research (KMR), the parent company of AGRR magazine and the glassBYTEs e-newsletter, received the company’s 2024 Award for Extraordinary Service. The honor is presented annually and was named after former president Holly X. … Continue reading
UK Company Launches Calibration Service with New Strategic Leader
A United-Kingdom based national auto glass business has appointed a head of strategic partnerships to oversee its latest venture. Mima Rybanska fills the new role for Auto Windscreens. Company officials say she’s heading the company’s new service, Auto Calibrate, and … Continue reading
OEM vs. Aftermarket: Shop Owners Weigh in on The Great Debate
Editor’s note: The upcoming issue of AGRR magazine will go deeper, exploring the differences between OEM and aftermarket glass. This first glassBYTEs article discusses what retailers think. Are original equipment manufacturer (OEM) glass and aftermarket glass equivalent? glassBYTEs/AGRR recently asked … Continue reading
Rearview Recall Affects 240,000 Teslas
Tesla has issued a voluntary recall affecting almost 240,000 vehicles, according to the National Highway Traffic Safety Administration (NHTSA). The rearview camera image on certain 2024-2025 Model 3 and Model S vehicles and certain 2023-2025 Model X and Model Y … Continue reading
Distributor Parent Company Reshuffles Finance Team
The parent company of a major auto glass distributor has announced a new corporate officer appointment. Japan-based NSG Group, which operates NSG Pilkington, has named Hiroshi Aiura as a corporate officer within the CFO office. According to company officials, Aiura … Continue reading
HUD Technology: Projecting the Future of Auto Glass?
Las Vegas recently hosted the Consumer Electronics Show (CES), and among the gadgets for fashion, fitness and space travel was auto glass image projection technology. Heads-up displays (HUDs) and the like aren’t a new concept, but the products debuted at … Continue reading
Award-Winning Auto Glass Shop Celebrates New Location
A shop in Charlotte, North Carolina, recently celebrated two milestones. After being named the best auto glass shop in its area at the end of 2024, its owner says the business just opened a new location. Auto Glass Experts’ owner, … Continue reading
TPA Debuts Insurance Partnership, New Portal
One third-party administrator (TPA) recently partnered with a regional insurance carrier and launched a new claims management portal. Driven Claims, a TPA based in Charlotte, North Carolina, is working with New England-based Arabella Insurance. “Arbella Insurance has a long history … Continue reading
Regional Group Offers $20K in Scholarships for Aspiring Automotive Technicians
A regional organization for automotive services providers is offering up to $20,000 in scholarships to students in post-secondary automotive education programs. The Alliance of Automotive Service Providers of Minnesota (AASPMN) is awarding $500 -$2,000 to each of the students it … Continue reading
Winter Storms Deliver Mixed Fortunes to U.S. Auto Glass Shops
The long-term 2024-2025 winter forecast called for ice, snow and storms for many parts of the U.S., and the past few days have delivered. The weather brought more business to some auto glass shops after a seemingly slower fall, while … Continue reading
New Judge Aims to End Years-Long Fight Over Massachusetts “Right to Repair” Law
A legal battle over Massachusetts’ expanded “right to repair” law may end soon after several years of litigation. The case has been assigned a new judge who is intent on resolving the issue. In 2020, Massachusetts passed a bill giving … Continue reading
Cybertruck Explosion Highlights “Armor Glass” Misconceptions
A Tesla Cybertruck exploded in Las Vegas on New Year’s Day, bursting the vehicle’s glass. While some might question if it is truly “armor glass” as advertised, auto glass experts say it performed as expected. The explosion occurred in front … Continue reading
Massachusetts Shop Moves to Expand Service
A New England auto glass business is moving and expanding one of its locations to serve customers better, officials announce. Allstate Auto Glass has moved its location in Worcester County, Massachusetts, to Northborough, Massachusetts. Officials say the move to a … Continue reading
“It’s a Distinction”: Shops Show Dedication to Safety
The Auto Glass Safety Council (AGSC) has recently welcomed several new registered member companies. Two of these shops are Lone Pine Auto Glass and Showcase Auto Glass. Tyler Johnson founded Lone Pine Auto Glass in Bellingham, Washington, in 2024. Johnson … Continue reading
Safelite Sued over Alleged Accessibility Violations
A Safelite location in California is facing a civil rights lawsuit after a paraplegic customer alleged the company provided insufficient disability accommodations. According to a complaint filed on December 23, 2024, Michael Rhambo visited the Pasadena, California, location several times … Continue reading
“Sought-After” Setting Tool to be Available Again Soon
The PipeKnife Company has announced that it is still on track to begin offering the ProSet AutoGlass Setting Tool in the first quarter of 2025. In November 2024, the company signed an exclusive worldwide marketing and manufacturing license for the … Continue reading
NHTSA Plan Aims to Streamline Self-Driving Rules
A newly proposed National Highway Traffic Safety Administration (NHTSA) program would help the makers of cars with automated driving systems ensure NHTSA compliance. NHTSA officials say the program would be called the ADS-equipped Vehicle Safety, Transparency, and Evaluation Program (AV … Continue reading
And Now the Forecast for AGRR Businesses – Literally
The arrival of winter typically heralds more auto glass damage than the rest of the year. Sharp temperature drops exacerbate cracks, and ice and snow wreak their own havoc. With shops across the United States reporting an unusually slow fall … Continue reading
New Heated Windshield Clears Frost in 5 Minutes, Automaker Claims
Hyundai Motor Group’s luxury brand has introduced a heated windshield that uses metal-coated heated glass technology. Genesis Motor officials claim the windshield can clear itself of frost in under five minutes. The heating system requires 48 volts, officials say, and … Continue reading
Heads-Up for HUDs: Companies Partner to Improve Technology
Eastman, Covestro and Ceres Holographics are collaborating to advance heads-up display (HUD) technology. The companies hope to meet an increasing manufacturer demand for better safety and user-friendly features. The specialty materials supplier is based in the United States, the polymer … Continue reading
Finnish Plant Gains New Life
With help from a Finnish equipment services company, Pilkington Automotive’s Finland branch hopes to keep its auto glass production running smoothly. Pilkington has retrofitted a line at its plant in Laitila, Finland with services and equipment from Glaston. According to … Continue reading
Pre-Payment Scam Targets Auto Glass Shops
A scam involving pre-payment with seemingly stolen credit card information has been plaguing North Carolina shops, owners report. Larry Diesbach of North Carolina-based Impex Auto Glass and Charlotte shop owners Bobby Aviles of B&C Auto Glass and Brandon Avery of … Continue reading
Backed into Bankruptcy: Automotive Smart Glass Company Owes 100-Plus Creditors
A manufacturer of specialized, technical automotive glass recently filed for bankruptcy with several million dollars in liabilities and over 100 creditors including the U.S. federal government. AGP eGlass is petitioning for chapter seven bankruptcy. AGP eGlass operates out of Michigan … Continue reading
Michigan Bill Could Ease Auto Repair Registration Requirements
A bill that would allow the owner of a motor vehicle repair facility to operate an auxiliary location under the same registration passed the Michigan Senate but is still pending in a House committee during the final days of the … Continue reading
States Get $171 Million to Update Crash Record Systems
To improve the accuracy and accessibility of safety information with updated crash data systems, the National Highway Traffic Safety Administration (NHTSA) is offering $171 million in grants to 19 states and territories. These grants are part of the State Electronic … Continue reading
Tis the Season, But Owners Aren’t Jolly: Are the 2024 Slow Months Slower?
Auto glass shops typically see a slump in business as fall turns to winter, but this year, many business owners have noted that the slow season seems slower than usual. Mike Pugs is the owner and operator of First Class … Continue reading
Cary Group Takes On Deputy CEO
The Cary Group, which operates United Kingdom-based National Windscreens and other European auto glass services brands, has appointed a deputy CEO. In his new position, company officials say Rudolf Rizzolli will help manage the group’s expanding European operations. Rizzolli will … Continue reading
No Windshield? New Performance Car Ditches Glass
To mimic the experience of a Formula 1 racecar, Mercedes-Benz has decided to omit the windshield on the first sports car in its exclusive Mythos series. The company debuted the Mercedes-AMG PureSpeed at the December 8 Formula-1 Grand Prix in … Continue reading
Florida Assignment of Benefits Ban Curbs Lawsuits
Florida auto glass lawsuits have dropped substantially since the passage of legislation banning the assignment of benefits (AOB) in 2023. About 83% fewer cases have hit the courts in 2024 than in 2023, according to state data shared by the … Continue reading
Retired Safelite VP Steve Miggo Passes Away
Steve Miggo, retired executive vice president of Safelite, passed away on December 6 after a long illness. He was 60 years old. Miggo lived in Columbus, Ohio, and was with Safelite from 2008 until he retired in 2022. No additional … Continue reading
Exotic Sports Car Could Lose Glass
The rear window on a certain McLaren coupe may detach, so the manufacturer has issued a voluntary recall, according to the National Highway Traffic Safety Administration (NHTSA). Some McLaren 2021 765LT coupes don’t have enough bonding on the back cabin … Continue reading
Getting Along: Gen-X and Gen-Z Can Still Work Together
Bridging the gap between more experienced technicians and novices may be difficult, but according to many in the industry, it is far from impossible. From working with family to offering inter-generational support, several business owners have found ways to make … Continue reading
Caliber Brings Familiar Face to Executive Role
Caliber has announced an “invaluable” employee will be taking on a new role created to help grow the company. Shawn Hezar will fill the new chief corporate development officer position. He is currently the chief client officer for the Dallas-based … Continue reading
Executive Switch Pending for Canadian Auto Services Company
Boyd Group Services Inc.’s current president and chief operating officer (COO), Brian Kaner, will soon become chief executive officer (CEO) as Timothy O’Day prepares to step down. The Canada-based company runs multiple automotive services brands in North America, including Glass … Continue reading
Sunroof? Yeah, There’s a Recall for That
Mercedes-Benz USA has issued a voluntary recall affecting 23 models and more than 30,000 individual cars due to potentially detaching sunroofs. According to documents submitted to the National Highway Transportation Safety Administration (NHTSA), this is the latest step in an … Continue reading
“Peace of Mind” or Piece of Big Brother?
For drivers in severe crashes, their concerns go beyond just damage to their windshield and car body. One insurer has introduced a feature to provide extra aid to those in major accidents. Progressive Insurance recently launched its Accident Response feature … Continue reading
Auto Glass Maker Celebrates 89 Years
Global glass producer Şişecam is celebrating its 89th anniversary. The Turkey-based company was founded in 1935 and began auto glass production in 1966. According to Şişecam officials, it began with 400 employees producing items like Kerosene lamps and medicine bottles … Continue reading
Gen X vs. Gen Z: Can’t We All Just Get Along? It’s in the Family
Social media is ripe with examples of technicians from different generations who don’t see eye-to-eye on the job. Older techs report a lack of “teachability” in their younger counterparts and newcomers say some experienced techs don’t want to learn the … Continue reading
Transportation Agencies Wave Yellow Flag for Roadway Debris
Between a log piercing a Texas driver’s windshield and a trailer hitch smashing the glass on a semitruck in Utah, recent stories of debris wrecking windshields and endangering drivers abound. State and national transportation authorities report road debris, especially from … Continue reading
Managing Director Role Changes Hands for UK Glass Services Brand
United Kingdom auto glass services brand National Windscreens is transitioning to a new managing director. Stuart Boon is taking over for Peter Watters, who is working toward retirement by the end of 2024. According to company officials, Boon has many … Continue reading
Explaining Replacement Prices to Customers
With recalibration on cars with Advanced Driver Assistance Systems (ADAS) and other factors raising the bill on newer vehicle windshield replacements, shops are left with customers, who range from curious to disgruntled, eager to know why they’re paying more. Shop … Continue reading
Rear Visibility Issues Trigger Two New Recalls
Two carmakers have issued another recall for rearview camera displays not functioning as expected and failing to meet federal safety standards for rear visibility, according to the National Highway Traffic Safety Administration (NHTSA). General Motors’ recall affects about 582 of … Continue reading
Help, I’m Bleeding! Dealing with Jobsite Injuries
Editor’s Note: This article explores first-aid safety and is not official medical advice. Always consult a medical professional for medical questions. Even the most experienced technicians make mistakes. The slip of a knife, the slight mishandling of a piece of … Continue reading
Auto Repair and Windshield Replacement Costs Have Risen. Why?
If your shop has had more customers with “sticker shock” at the cost of a windshield replacement over the past couple of years, you aren’t alone. Alongside collision repair costs, windshield replacement prices on newer models have increased significantly over … Continue reading
Setting Tool Finds New Home With Well-Known Supplier
Technicians will soon be getting one familiar tool from a different source. The PipeKnife Company has signed an exclusive worldwide marketing and manufacturing license for the patented ProSet Auto Glass Setting Tool product line from ProSet LLC. Officials from the … Continue reading
Appellate Court Affirms Class Action Status of Nissan Sunroof Suit
Two years after Nissan’s initial appeal, a U.S. appellate court upheld the class action status of an ongoing case over allegedly spontaneously shattering sunroofs. In 2022, a judge in a U.S. District Court in California approved the lawsuit over allegedly … Continue reading
National Glass, Collision Brand Fixes Car for Army Veteran, Single Mom
A U.S. Army veteran and single mother has a new car thanks in part to a national auto glass and collision company. Gerber Collision & Glass partnered with insurance company GEICO to donate a vehicle through the National Auto Body … Continue reading
Potential Sale or Market Rumor for French Glass Producer?
French glass and building materials producer Saint-Gobain could be considering selling its auto glass segment, according to reports from Bloomberg. The company operates auto glass systems-maker Sekurit and repair and replacement services brand Glassdrive. Unnamed sources “with knowledge of the … Continue reading
“I Think Maybe Your Dad Sent Me”: Shop Rallies Community to Help Single Mom
For one single mom in New Jersey with a vandalized car, a local auto glass shop helped deliver an early holiday miracle. The job touched Chris Burchell, owner of Absolute Auto & Flat Glass in Wayne, New Jersey, from the … Continue reading
NHTSA Questions Limits of Tesla Technology that Uses Windshield-Mounted Cameras
As any technician who frequently replaces Tesla windshields knows, the company’s current Full Self-Driving (FSD) capabilities rely largely on cameras, several of which are windshield-mounted, to monitor a vehicle’s surroundings. However, the National Highway Traffic Safety Administration’s (NHTSA) ongoing evaluation … Continue reading
Need Your Adhesive Lot Number and Expiration Date? There’s an App for That
An auto glass point-of-sale and software company has teamed up with an adhesives company to help shops perform a critical Automotive Glass Replacement Safety Standard (AGRSS) step efficiently. Salt Lake City-based Omega EDI and Wilmington, Delaware-based DuPont have collaborated to … Continue reading
Glass Producer Maintains High Sales Despite Global Unrest
Turkey-based glass production company Sisecam announced overall financial success over the first nine months of 2024 despite “economic fluctuations.” The company supplies glass for multiple sectors of the glass industry, including auto glass. According to company officials, Sisecam reached $3.9 … Continue reading
Labor Law Violation Suit Reaches Settlement
The lawsuit filed against a Louisiana auto glass shop for alleged violations of the Fair Labor Standards Act (FLSA) has reached a settlement after just over three months of litigation. Christopher Rossie filed a collective action lawsuit against his former … Continue reading
NOVUS Glass Parent Company Announces New VP
Automotive services company Fix Network has a new name behind its global communications. The Canada-based company, which operates NOVUS Glass, Speedy Glass USA and SRP, appointed Amanda Gun-Munro as its new global vice president of communications. According to Fix Network … Continue reading
New Partnership Could Advance Glass, Collision, Calibration Relationship
A new partnership between an Advanced Driver Assistance Systems (ADAS) calibration and diagnostics company and an automated ADAS research company has the potential to grow the bond among glass shops, collision repair shops and calibration. AirPro Diagnostics and Revv have … Continue reading
Glass America’s Parent Company “Disappointed” With Group’s Third Quarter Sales
Thanks to what company officials call “continuing soft market conditions,” The Boyd Group Services Inc.’s third-quarter 2024 sales didn’t see much growth. The Manitoba, Canada-based group operates several automotive services brands across North America, including Gerber Collision & Glass, Glass … Continue reading
More Potential Rearview Camera Failures for Ford
Ford has recalled additional vehicles for potential rearview camera failures, according to the National Highway Traffic Safety Administration (NHTSA). The automaker is recalling certain 2023-2024 F-250, F-350 and F-450 vehicles as well as certain 2025 Explorer and Lincoln Aviator vehicles. … Continue reading
Hot and Cold: Driver’s Windshield Breaks after Rapid Elevation Changes
One driver found out the hard way what happens when you start the week with a small rock chip, surrounded by palm trees, and end it in snow at an elevation over 5,000 feet higher. His experience highlights how rapid … Continue reading
Business Owner Opens Glass Franchise Thanks to ADAS
Glass shops entering the Advanced Driver Assistance Systems (ADAS) calibration business have been a prevalent topic in the industry recently, but one Canadian business owner was so passionate about proper calibration that he took the opposite approach. Jason Russell is … Continue reading
D’Ieteren Group Refinancing Goes Forward
Belgium-based D’Ieteren Group has raised around $1.1 billion in bank loans as part of the group’s plan to refinance existing debt, according to officials. These loans consist of two floating rate tranches, officials say. A senior secured bridge loan worth … Continue reading
Glass Has Room to Grow for Driven Brands
Driven Brands executives expressed satisfaction with the whole company’s third quarter 2024 financials in a recent investors call, though they said its Auto Glass Now (AGN) brand continued to be more of a “long-term investment” with a couple of notable … Continue reading
Ownership Percentages of Belron Change
Belron’s minority shareholders have agreed to redistribute some of their stock, according to officials from the company’s majority shareholder, the Belgium-based D’Ieteren Group. The officials say Atessa, one of the minority shareholders, has signed an agreement with the other minority … Continue reading
AGSC In-Person Training Goes International
As part of its “future-proofing” initiative, the Auto Glass Safety Council (AGSC) has announced multiple in-person technician certification training sessions across North America going into 2025. These training sessions provide all the information technicians need to take the AGSC technician … Continue reading
Auto Glass Coating Market is Growing, Research Says
The global automotive functional glass coatings market is worth hundreds of millions of dollars, according to recent market research. A 2024 report from business consulting firm Azoth Analytics says the market was valued at $388.66 million in 2023. The market … Continue reading
Auto Glass Delivers Financial Highs and Lows to Pilkington Parent Company
Nippon Sheet Glass’ (NSG) automotive glass sector delivered mixed results over the past year, according to the group’s global Integrated Report 2024. Though auto glass continues to produce a large chunk of NSG’s sales and the company forecasts plenty of … Continue reading
New Windshield Lawsuit Filed
Another proposed class action lawsuit alleging that the windshields in certain Land Rover Defenders are defective has been filed. This new suit, initiated in September 2024, mirrors a suit filed in 2022. Like the older lawsuit, the plaintiffs claim the … Continue reading
National Auto Glass Company Provides Aid to Foster Care Nonprofit
The Safelite Foundation has announced a partnership with a national nonprofit organization working to improve the lives of children in foster care. The foundation is Columbus, Ohio-based Safelite’s charitable arm. It has invested $1 million and pledged 100,000 “associate volunteer … Continue reading
“It’s Been A Little Overwhelming”: Delayed Hurricane Flooding Hurts Shop
Though most Florida residents and businesses are used to expecting the unexpected when it comes to hurricanes, the aftereffects of Hurricane Milton still blindsided at least one auto glass shop. Though the storm didn’t appear to harm Superior Auto Glass … Continue reading
National Seller Estimates Recent Hurricanes Damaged Most Vehicles in Years
According to data gathered by CARFAX, up to 347,000 vehicles have been damaged by flooding so far in the 2024 hurricane season. The car-selling company reports that about 89,000 vehicles were damaged during the summer, then, in Florida alone, Hurricane … Continue reading
Family-Owned Shop Named Best in State by Customers
One family-owned auto glass shop in Florida has earned its community’s appreciation for the second year in a row. Wisefly Auto Glass in Chipley, Florida, has won the 2024 Best of Florida Award from The Guide to Florida. According to … Continue reading
KMR Announces New Art Director
Key Media & Research (KMR), publisher of AGRR magazine and the glassBYTEs e-newsletter, hired Tim Shaw as its newest art director. Shaw has over two decades of experience as an independent, creative-minded designer, delivering cutting-edge design solutions across magazines, marketing materials and print advertising. From 2010-24, … Continue reading
Certain Pickups Recalled Thanks to Faulty Rearview Mirrors
A major automaker has issued a recall because the glass in the trailer-tow rearview mirrors of some of its popular trucks might fall out, according to the National Highway Traffic Safety Administration (NHTSA). Chrysler is recalling certain 2020-2023 Ram 1500 … Continue reading
Companies Collaborate to Offer ADAS Assistance
A new relationship between PGW Auto Glass and Car ADAS Solutions highlights the growing connection between Advanced Driver Assistance Systems (ADAS) calibration and the auto glass industry. The Pennsylvania-based auto glass distributor and the Utah-based ADAS training and consulting company … Continue reading
D’Ieteren Group Shares Stay in Family
The D’Ieteren Group announced that a corporate entity has gained voting privileges within the company following a transfer of 3,750,000 profit shares. According to group officials, Nicholas D’Ieteren, chair of the group’s board of directors, contributed those shares to Nayarit … Continue reading
Federal Safety Investigation Launched Over Tesla Collisions
The National Highway Traffic Safety Administration (NHTSA) announced that its Office of Defects Investigation (ODI) has opened an investigation into certain Tesla technology following several reports of collisions under reduced visibility. According to the NHTSA, the ODI is conducting a … Continue reading
Allegedly Defective Minivan Doors Spark Class Action Lawsuit
Parents who found their minivan’s sliding door sensors defective and dangerous to their kids and pets recently filed a class action lawsuit against Kia. In the official complaint, filed in the Maryland United States District Court, Rachel and Andrew Langerhans … Continue reading
Sanction Issued in Safelite Suit
In an ongoing lawsuit over an allegedly breached non-compete agreement, a U.S. district court judge has granted Safelite Group Inc.’s motion to sanction a former employee now working at Caliber Auto Glass for evidence spoiling. Safelite filed a lawsuit against … Continue reading
Heavy Medal: Technicians Win Gold at Auto Glass Week™
Two skilled winners walked away from Auto Glass Week™ (AGW) 2024 as gold medalists in the Auto Glass Technician Competition (AGTO) and the Windshield Repair Competition (WRO). Both Jorge Sandoval, AGTO winner and the owner of KD Auto Glass in … Continue reading
Tech Companies Join Forces to Offer Holographic HUD Product
An international optics company has partnered with Hyundai to develop a transparent holographic heads-up display (HUD) product. ZEISS Microoptics is based in Oberkochen, Germany and creates optical and optoelectronic technology. According to company officials, it has already developed a transparent … Continue reading
Windshield Aerodynamics Identified as Source of Persistent Noise in Train
A recent scientific study investigating a constant low-frequency hum in the cabin of high-speed trains found that it was produced by the aerodynamics of the train’s windshield. The noise is caused by airflow around an opening at the bottom of … Continue reading
Settlement Approval Granted in Lawsuit Surrounding “Kia Boys” Thefts
A U.S. district court granted a final settlement approval in a lawsuit involving auto theft as a social media trend. The court approved a $145 million settlement benefitting the owners of certain Hyundai and Kia vehicles targeted by thieves using … Continue reading
Rearview Camera Woes Spread to New Manufacturers
The recent vehicle recalls for rearview camera difficulties continue, this time affecting both Nissan and Porsche. According to the National Highway Traffic Safety Administration (NHTSA), Nissan has issued a recall for some 2024-2025 Rogues and INFINITI QX80 vehicles. The organization … Continue reading
Auto Glass Shops Rally After Milton
Barely two weeks after Hurricane Helene made landfall, sending surprise floods far inland along the East Coast, another hurricane has hit Florida. Though Hurricane Milton’s eye has passed over the peninsular state back out to sea, the damage it left … Continue reading
Short Payments Turn Long: Insurer Ordered to Pay Hospital Over $400 Million
In a case that may have implications for the auto glass industry, Blue Cross Blue Shield has lost a lawsuit over alleged “short payments” to a New Orleans hospital and will have to pay over $420 million, according to local … Continue reading
Major Glass Manufacturer Closing Float Glass Line
Pilkington is closing a float glass line in Gladbeck, Germany. According to officials at the company’s German division, Pilkington Deutschland AG, one of two float glass lines in Gladbeck will close in January 2025. Officials say this means “a significant … Continue reading
Shop Owner Crosses State Lines to Bring Aid to Helene Survivors
As Hurricane Milton approaches landfall, the East Coast is still reeling from the effects of Helene. The storm took Appalachia by surprise with torrential downpours that turned into devastating floodwaters. Members of the auto glass community were affected, but many … Continue reading
Distributor Temporarily Shuts Warehouse Doors Ahead of Hurricane
Hurricane Milton is scheduled to hit Florida on October 9, according to NBC News, and at least one auto glass distributor has taken precautions. In a social media post, PGW Auto Glass announced that its Florida locations have temporarily changed … Continue reading
Belron Prices Notes Issued to Fund Debt Repayment
Belron has priced the senior secured notes it’s offering to fund debt repayment, according to D’Ieteren Group officials. United Kingdom-based Belron operates multiple automotive services brands in Europe and the United States, including Columbus, Ohio-based Safelite. Belgium-based D’Ieteren Group is … Continue reading
Certain Cybertrucks Recalled for Rear Visibility Issues
Tesla has issued another recall affecting Cybertrucks, according to the National Highway Traffic Safety Administration (NHTSA). The rearview cameras on about 27,185 Cybertrucks may not work properly. The NHTSA says Tesla is recalling some 2024 Cybertrucks because “the rearview camera … Continue reading
“We’re So Grateful”: Auto Glass Week™ Attendee Leaves with Huge Prize
One Auto Glass Week™ (AGW) 2024 attendee walked away from the event with more than just great education. Kristina Finn, co-owner of J & K Auto Glass in Pueblo, Colorado, won a brand new calibration equipment system from Autel worth … Continue reading
Calibration Tool Wins International Innovation Award
Automotive equipment provider John Bean has won an international innovation award for its Advanced Driver Assistance Systems (ADAS) calibration accessories. The company’s Tru-Point 3D Positioning of ADAS Calibration accessories won the Workshop and Service Solutions Innovation Award 2024 at Automechanika. … Continue reading
A Crack in the Armor: Recent Cybertruck Windshield Break Baffles Tinters
Tesla says its Cybertrucks sport “shatter-resistant armor glass,” but cracks in their windshields have left owners and automotive services providers alike scratching their heads. Some Cybertruck owners have tested the shatter-resistant claim by jumping on the windshields, resulting in cracks. … Continue reading
Federal Court Rules in Favor of Florida Shop Sued by State Farm
A U.S. District Court recently ruled in favor of a Florida auto glass shop State Farm Insurance had sued for allegedly violating the Florida Deceptive and Unfair Trade Practices Act (FDUTPA). According to the filed court opinion, State Farm had … Continue reading
Technicians and Shop Owners Face Upheaval from Helene
Hurricane Helene took much of the southeastern United States by surprise this past weekend, bombarding coastal states and sending devastating floodwaters as far north and west as Appalachia. Footage of demolished houses and towns turned into lakes overnight is everywhere, … Continue reading
Belron Announces Debt-Repayment Plan Funded by Other Debt
Belron announced today that it is offering billions of dollars worth of senior secured notes to refinance existing debt and fund a payment to its shareholders. The United Kingdom-based Belron operates Columbus, Ohio-based Safelite. According to company officials, Belron is … Continue reading
Major Glass Distributor to Temporarily Close Location
A Mygrant Glass Co. distribution location will be temporarily closed in mid-October 2024, according to an email the company sent customers. glassBYTEs also received the email, which says that the company’s Morrisville, North Carolina, location will be closed October 18-21. … Continue reading
Can Insurers Cry “Right to Repair”? Not According to the Florida Supreme Court
In the latest development of a five-year-long case, the Florida Supreme Court has ruled that GEICO cannot sue an auto glass shop for violating the Florida Motor Vehicle Repair Act (FMVRA). The insurance agency first filed the lawsuit against Kissimmee, … Continue reading
Auto Glass Apprenticeship Gains Well-Known Master Technician as National Trainer
Those entering Fix Network’s Apprenticeship Program (FNAP) will soon learn from a familiar industry voice. James Chapman, an Auto Glass Safety Council (AGSC) certified master technician, former Auto Glass Technician Competition gold medalist and the host of “Put Them on … Continue reading
New Chair, Vice Chair of the AGSC’s AGRSS Standards Committee Elected
The Automotive Glass Replacement Safety Standard (AGRSS) Committee has two new, but familiar, faces at the helm. Peter Brown and James Chapman are the new chair and vice chair of the committee, respectively. The two were voted into the positions … Continue reading
Celebrating the Auto Glass Week™ 2024 Winners
The excitement was high during the AGW competition award ceremony on the evening of September 21. We talked to the winners right after they received their medals to get their initial reactions.
British Auto Glass Company Pursues Sustainability With Promotion
National Windscreens, a large British auto glass services brand, has promoted a longtime employee to its new sustainability and compliance manager. According to company officials, it promoted Craig Gibson to this role to show its dedication to “sustainable operations.” Gibson … Continue reading
White House Emphasizes Importance of American Auto Industry, EVs
The National Economic Advisor traveled to Detroit, Michigan, on September 23 to convene the Michigan Workforce Hub and announce action to support America’s automakers and auto workers. According to White House officials, the Biden-Harris administration is working on “ensuring that … Continue reading
“A Ground-Breaking Year”: Looking Back On Auto Glass Week™ 2024
Though Auto Glass Week™ (AGW) 2024 has ended and those who attended are busy settling back into their jobs, the event is still on the minds of many in the industry. Perhaps none as much as Jorge Sandoval, who won … Continue reading
Nothing in the Rearview: Multiple Makers Issue Rear Camera-Related Recalls
Several automakers released recalls for rearview camera-related issues recently. According to reports from the National Highway Traffic Safety Administration (NHTSA), Chrysler, Ford Motor Company and Jaguar Land Rover North America have all recalled several models for the safety hazard. Chrysler’s … Continue reading
Meet the Auto Glass Week™ 2024 Competition Winners
After several days of intense competition, the Auto Glass Technician Competition (AGTO), Windshield Repair Competition (WRO), Auto Glass Calibration Competition and Auto Glass Customer Service Representative Competition winners were announced Saturday night, September 21. Congratulations to all the winners. Auto … Continue reading
Auto Glass Week™ 2024 Draws To A Close
With a record-breaking number of attendees, Auto Glass Week™ (AGW) 2024 remained lively on its last day. The attendees packed into educational sessions and spectated live show-floor demonstrations as well as the Auto Glass Technician Competition (AGTO) and Windshield Repair … Continue reading
AGW 2024 Hits Record-Breaking Number of Attendees
With the last few attendees arriving at Auto Glass Week™ (AGW) 2024 on its final day, the event reached record-breaking numbers. More than 3,000 attendees have visited the event at the Orange County Convention Center in Orlando, Florida. “I never … Continue reading
Carl F. Tompkins Award and Inaugural Auto Glass Industry Lifetime Achievement Award Presented at AGW 2024
On the first day of Auto Glass Week™ 2024, the Carl F. Tompkins Award was presented to one of the industry’s most familiar faces. During the opening session on September 19, Dave Leach, the chief operating officer of Don’s Mobile … Continue reading
Everything ADAS Rules Auto Glass Week™ Day 2 Educational Sessions
Advanced Driver Assistance Systems (ADAS) were the main focus of Auto Glass Week™ day two’s educational sessions. Panels of experts covered topics such as how to fit ADAS into your auto glass business, how to grow your calibration business and … Continue reading
Auto Glass Week™ 2024 Competition Finalists Announced
The finalists for Auto Glass Week™ (AGW) 2024 have been announced. Stay tuned for a full list of the winners on Saturday. Be sure to visit the glassBYTEs website for additional coverage of AGW. We will continue to feature the … Continue reading
Education Abounds on the Opening Day of Auto Glass Week™ 2024
Auto Glass Week™ 2024 has commenced, and the show floor is bustling with visitors and sponsors alike. Before the floor opened on the afternoon of September 19, attendees had the chance to learn more about the industry at six educational … Continue reading
“GaryVee” Schools and Entertains AGW 2024 and WFCT Attendees
Gary Vaynerchuk delivered a high-energy Keynote address to a packed room at Auto Glass Week™ 2024. Vaynerchuck, affectionately known as “GaryVee,” rallied attendees to tackle social media marketing. He shared that he was born in the Soviet Union and, growing … Continue reading
AGSC and NWRD Meetings Wrap Up Before Auto Glass Week™ 2024
The Auto Glass Safety Council (AGSC) and the National Windshield Repair Division (NWRD) concluded their fall in-person committee meetings on September 18. Several committees met, including the AGSC/NWRD Marketing Committee, the AGSC ADAS Committee and the AGSC AGRSS Standards Committee. … Continue reading
AGSC and NWRD Fall Meetings Start Week of Auto Glass Events
The Auto Glass Safety Council (AGSC) and National Windshield Repair Division (NWRD) kicked off their fall committee meetings in Orlando, Florida, on Tuesday afternoon. The AGSC Member Benefits Committee and the Education Committee were the first ones to meet. The … Continue reading
Auto Glass Week™ 2025 Dates, Location and Host Hotel Announced
Auto Glass Week™ will head west in 2025. The “Biggest Little City in the World” of Reno, Nevada, will host the event at the Reno-Sparks Convention Center. The annual event for original equipment and aftermarket automotive glass repair, replacement and calibration … Continue reading
Auto Glass University, Opus IVS, RJ Calibrations and SRP Products are AGW 2024 Cobalt Sponsors
Auto Glass University, Opus IVS, RJ Calibrations and SRP Products round out the Cobalt sponsors for Auto Glass Week™ (AGW) 2024. Auto Glass University is a Sun Prairie, Wisconsin-based company that offers classes on topics like auto glass manufacturing and … Continue reading
Potential ADAS Malfunction Sparks Mazda Recall
Mazda has recalled some models because their forward-sensing camera may malfunction and cause some of the vehicles’ Advanced Driver Assistance Systems (ADAS) to fail. According to a report by the National Highway Traffic Safety Administration (NHTSA), the recall affects about … Continue reading
Auto Glass Week™ Announces Dates, Location for 2025 Special 20th Anniversary
Auto Glass Week™ 2025 (AGW) will return to Reno, Nevada, which is a popular location that last hosted the event in 2015. “We are very excited to be back in Reno,” said account executive Barry Atkins, “and since it’s AGW’s … Continue reading
AGSC Announces Sweeping Enhancements to Its Education Programming and Services
The Auto Glass Safety Council (AGSC) will debut a new series of educational offerings and programs that will enable members to keep up with and profit from changing technology. The AGSC will add a series of regional education events in … Continue reading
Şişecam to Bring Technology-Focused Products to AGW 2024
Şişecam is putting an emphasis on technological advancement at Auto Glass Week™ (AGW) 2024. The auto glass manufacturer, based in Turkey, is a Silver sponsor for AGW. According to company officials, Şişecam has been focusing on “glass integrated with Advanced … Continue reading
Small Auto Glass Business Receives a U.S. Congressional Honor
A small-town auto glass and collision repair shop has been named the “Idaho Small Business of the Month” for September 2024. Jim Risch, a U.S. Senator from Idaho, announced the selection of Anderson’s Body and Glass in American Falls, Idaho. … Continue reading
New EV Runs Off Rented Battery
Drivers in India can now drive one of the country’s first intelligent crossover utility vehicles (CUVs) while essentially renting its battery. According to company officials, automotive manufacturer JSW MG Motor India launched the MG Windsor. JSW MG Motor India claims … Continue reading
Major Auto Glass Manufacturer Announces Potential Closure
Vitro Automotive Glass has “tentative” plans to close its plant in Crestline, Ohio, officials confirm. The plant would close by the end of 2026. A local publication, the Mansfield News Journal in Mansfield, Ohio, reports employees recently found a physical … Continue reading
Abby Bowman Named Editor of AGRR™ Magazine
Key Media & Research (KMR) is pleased to announce the promotion of Abby Bowman to editor of AGRR™ magazine and its glassBYTEs™ e-newsletter. Bowman had been serving as its associate editor. She is responsible for the content and distribution of … Continue reading
Federal Agency Proposes Standard Protecting Pedestrians
The National Highway Traffic Safety Administration (NHTSA) has proposed a new Federal Motor Vehicle Safety Standard (FMVSS) rule to reduce the risk of injuries to pedestrians involved in car crashes. According to NHTSA officials, this proposed rule would set up … Continue reading
“Online Research” Not Enough To Prove Deceit in Alleged Defective Windshield Suit
A judge granted most of an automaker’s motions to dismiss claims against it in a lawsuit alleging the company sold vehicles with defective windshields. According to court documents, the judge ruled that the plaintiffs did not reasonably prove their claims. … Continue reading
Auto Glass Week™ Kicks Off Next Week – Here’s What You Need to Know
Auto Glass Week™ 2024 is almost here! Join us September 19-21 at the Orange County Convention Center (OCCC) in Orlando, Florida, for a premier event packed with industry-leading speakers, cutting-edge demos and exciting giveaways. Here’s what you need to know: … Continue reading
D’Ieteren Group Releases Half-Year Financials
According to the D’Ieteren Group’s half-year financial results for 2024, Belron continues to make a substantial contribution to its profits. The D’Ieteren Group reports an adjusted profit before tax of around $645.5 million, with Belron producing an adjusted profit before … Continue reading
A Taste for Gold, Thirst for Knowledge: Former AGTO Winner Gains More Than Medals
Alfredo Calva has had the drive to win since he was a child. At about 7 years old, he earned a gold medal in his first cross-country race. “That was my very first gold medal,” he says. “I’m a very … Continue reading
Auto Glass Apprenticeship Expands to Several New States
An auto glass apprenticeship program has been approved in three new states. Fix Network has spread its program to train those entering the industry to Arizona, New Mexico and Alaska. Fix Network is based out of Quebec and focuses on … Continue reading
Sika Gains “New” Director of Aftermarket Sales
Sika has a new director of sales, aftermarket, the company announces. Ron Combs has been promoted to the position. Sika produces materials for a variety of industries, including adhesives for the auto glass industry. The company’s U.S. division is based … Continue reading
Industry Mourns Popular “Maverick” and Mentor
The auto glass industry lost a beloved figure this week. Wes Topping, the former president of Elite Auto Glass in Denver and the founder of the Chicago Group, passed away in his Arizona home after an illness. Topping was known … Continue reading
Auto Glass Week™ Registration Available Onsite and Online
There are two ways to register for Auto Glass Week™ 2024 in Orlando, Florida. Online registration is open 24/7, and you can also register at the event itself. Registration will be available from September 18-21 at the Orange County Convention … Continue reading
Band-Aid on a Backlite: Instructions for Fixing A Cracked Frame Cause Concern
A major automobile manufacturer’s instructions for fixing a cracked backlite frame have caused concern in the auto glass industry. Stellantis, the owner of multiple auto brands including Chrysler and RAM, issued a technical service bulletin (TSB) this summer for how … Continue reading
PGW Purchases Distributor from Driven Brands
A major Canadian auto glass distributor has changed hands. Pennsylvania-based PGW Auto Glass acquired PH Vitres d’Autos from North Carolina-based Driven Brands. According to PGW officials, PH Vitres d’Autos is based in Sainte-Perpetue, Quebec, and it has 22 locations across … Continue reading
Auto Glass Week™ 2024 Welcomes Glasswise and SuperGlass Windshield Repair, Inc. as Cobalt Sponsors
Glasswise and SuperGlass Windshield Repair, Inc. have joined the ranks of Auto Glass Week™ (AGW) 2024 Cobalt sponsors. Based in Layton, Utah, Glasswise offers business consulting services to the auto glass industry. The company’s founder, Zack Simonsen, founded the company … Continue reading
Former Safelite Workers File Suits for Alleged Civil Rights Discrimination
Two former Safelite Group Inc. employees have filed separate civil rights lawsuits against the company, alleging discrimination against them for reporting Occupational Safety and Health Administration (OSHA) violations. According to the court documents they filed, both employees worked for the … Continue reading
Equalizer®, Gold Glass – ALP and AEGIS Tools International Donate Supplies To 2024 AGTO
Equalizer®, Gold Glass – ALP and AEGIS Tools International are providing tools and supplies for the 2024 Auto Glass Technician Competition (AGTO). Equalizer® offers a variety of tools for auto glass repair and replacement. The Round Rock, Texas-based company was … Continue reading
Turkey-Based Auto Glass Fabricator Reports Focus on Sustainability
According to its 2023 Sustainability Report, the glass fabricator Şişecam dedicated 63.5% of its total research and development budget to sustainability initiatives. Its report says the Turkey-based company devoted just over $8 million to these projects. Şişecam produces glass for … Continue reading
Major Auto Glass Distributor Heads East
PGW Auto Glass’ Upstate New York customers will now get their auto glass from a location across the state. The Pennsylvania-based distributor has closed its Syracuse, New York, location and moved operations to the suburbs of Albany, New York, about … Continue reading
Dinol U.S., DuPont and Sika Donate Adhesives to Auto Glass Technician Competition
Dinol U.S. Inc., DuPont and Sika Corporation are supplying adhesives for the 2024 Auto Glass Technician Competition (AGTO). Lewis Center, Ohio-based Dinol U.S. Inc. is a supplier of glass bonding systems. The company offers products such as 30-minute SDAT HMNC … Continue reading
Act Now: Pre-registration Pricing Ends August 31st
Auto Glass Week™ 2024 is an unparalleled industry event held September 19-21 in the vibrant city of Orlando, Florida. The deadline for discounted pre-registration pricing ends in four days—secure your spot by August 31 at 11:59 p.m., here. Join industry … Continue reading
Does Safety Matter in Texas? Not So Much When it Comes to Auto Glass
A vehicle with a cracked windshield could pass a Texas state inspection with no problem, according to the state’s current laws. In 2025, a new law goes into effect eliminating non-commercial vehicle inspection altogether. The Texas Department of Public Safety … Continue reading
Pilkington and Burco Donate Glass, Racks to Auto Glass Technician Competition
Pilkington North America Inc. and Burco Mirrors are contributing critical items to the 2024 Auto Glass Technician Competition (AGTO). Pilkington North America Inc. is providing windshields for the competitors to install, and Burco Mirrors is supplying the racks for windshield … Continue reading
Despite Judge’s New Perspective, Dismissal Still Denied in State Farm Lawsuit
While admitting she didn’t properly consider State Farm’s arguments, a federal judge still upheld her denial of State Farm’s proposed lawsuit dismissal. In December 2023, State Farm asked an Illinois district court to dismiss a lawsuit against the company for … Continue reading
Auto Glass Shop Employee Arrested for Rainbow Crosswalk Vandalism
The Metropolitan Nashville Police Department (MNPD) recently arrested a suspect for allegedly vandalizing a rainbow crosswalk with windshield prep primer. According to MNPD officials, the suspect was working for a local auto glass shop during the crime. Isaiah D. Tester, … Continue reading
WRD Glass Tools Inc. Joins Auto Glass Week™ 2024
Auto Glass Week™ 2024 has gained WRD Glass Tools Inc. as a Cobalt sponsor. The company is based out of Burnabay, British Columbia, Canada. It sells tools for auto glass repair and replacement, including removal systems and installation equipment. Auto … Continue reading
Roadside Assistance Companies Join Forces
Roadside assistance and insurance companies Nation Safe Drivers (NSD) and Questx now offer their services together. Boca Raton, Florida-based NSD offers auto glass roadside assistance and St. Johns, Michigan-based Questx offers glass claims management. According to a statement from NSD, … Continue reading
KMR Announces New Digital Content Director
Key Media & Research (KMR), publisher of AGRR magazine and the glassBYTEs e-newsletter, is excited to announce Vinnie Driscoll as its new digital content director. Driscoll is a passionate digital storyteller with over 15 years of editorial experience, all with … Continue reading
Seth Wyatt Brings 18 Years of Leadership Experience to Custom Glass Solutions
Custom Glass Solutions (CGS) has named Seth A. Wyatt as vice president of sales and marketing for original equipment. CGS manufactures a wide range of glass systems for the transportation industry, including automotive glass. CGS officials say Wyatt is an … Continue reading
Federal Judge Halts FTC’s Noncompete Ban, Citing Overreach of Authority
The Federal Trade Commission’s (FTC) push to ban noncompete agreements hit a judicial wall after a federal judge recently ruled that the FTC overstepped its authority. Tax firm Ryan LLC introduced the lawsuit in April. The FTC can still appeal … Continue reading
Shops Get Creative to Find Certain Tempered Glass
Over the past several years, Paul Anaya, president of Nielsen & Moller Auto Glass Distributors, has noticed an industry trend toward purchasing tempered glass from Amazon and eBay. “I think there’s been a shift in where the demand [for tempered … Continue reading
Auto Glass Week™ 2024 Welcomes Kaizen Glass Solutions as a Cobalt Sponsor
Kaizen Glass Solutions has joined Auto Glass Week™ 2024 as a Cobalt sponsor. The company, based in Hutto, Texas, offers skilled trade training. Kaizen Glass Solutions’ three main courses cover auto glass, Advanced Driver Assistance Systems (ADAS) calibrations and flat … Continue reading
Auto Glass Week 2024: The Event of the Year is Just 30 Days Away!
It’s almost here! Only 30 days until Auto Glass Week™ 2024 (AGW). Join the entire auto glass industry at the Orange County Convention Center from September 19-21 in Orlando, Florida. Why Attend Auto Glass Week™? Exceptional Educational Sessions: Gain insights … Continue reading
Thad Ziegler Glass Ends San Marcos Operations After Five Decades
Thad Ziegler Glass has closed its San Marcos, Texas, location after more than 50 years. Company officials confirmed the closure on Monday. Chief operations officer Thad C. Ziegler says the company decided not to renew the lease at the location, … Continue reading
Safelite Undergoes Round of Layoffs
Safelite Group recently parted ways with a number of employees throughout the nation, several affected employees tell glassBYTEs/AGRR. According to glassBYTEs/AGRR’s sources, those laid off include customer service representatives and assistant store managers, among others. Reports that multiple people were … Continue reading
EV Sales Slow as Claims Frequency Rises
Though sales of battery electric vehicles (BEVs) have slowed over the past few quarters, repair claims have grown more frequent for those vehicles, according to a second-quarter analysis by collision repair information provider Mitchell. This includes claims for all vehicle … Continue reading
Auto Glass Week™ 2024 Gains GMG EnviroSafe as a Cobalt Sponsor
GMG EnviroSafe has joined Auto Glass Week™ 2024 as a Cobalt sponsor. The Chicago-based company provides environmental health and safety (EHS) compliance assessments, training and support for a variety of industries, including the automotive services industry. Held September 19-21, Auto … Continue reading
Ford Issues Another Recall For Potential Windshield Wiper Failure
Ford has once again issued a recall for possible windshield wiper failure. This most recent recall affects three different Ford models. According to a National Highway Transportation Safety Administration (NHTSA) report, Ford is recalling some 2023 Bronco Sports, 2023-2024 Mavericks … Continue reading
Caliber Auto Glass Sponsoring The Registration Area at Auto Glass Week™ 2024
Caliber Auto Glass has signed on as Auto Glass Week™ 2024’s Registration sponsor. The company is based in suburban Dallas and has auto glass shops in 27 states. The company offers auto glass repair, replacement and Advanced Driver Assistance Systems … Continue reading
Auto Glass Week™ Pre-Registration Discounts End August 31
The Auto Glass Week™ 2024 deadline at the end of the month for discounted pre-registration pricing is fast approaching, ending on August 31 at 11:59 p.m. Secure your spot here. It is the industry’s must-attend event from September 19-21, held … Continue reading
Falling Glass Plagues Building, Causes Windshield Damage
A glass building in Roanoke, Virginia, has been shedding glass over the past seven years. One incident caused thousands of dollars worth of damage to a vehicle below. According to media reports, glass has fallen from the Carilion Clinic Administrative … Continue reading
Former Employee Sues Shop For Alleged Labor Law Violations
A technician has filed a collective action lawsuit for alleged violations of the Fair Labor Standards Act (FLSA) against a Louisiana auto glass shop. According to the initial complaint submitted to the United States District Court of the middle district … Continue reading
Auto Glass Week™ 2024 Gains New Cobalt Sponsor in NewBizAI
NewBizAI has joined Auto Glass Week™ 2024 as a Cobalt sponsor. The digital assistant services company is based out of Orange, California. NewBizAI offers an artificial intelligence-based chat assistant that helps respond to missed calls, send estimates and schedule jobs. … Continue reading
Pink Suit, Gold Medal: How Winning Opened Doors For 2023 AGTO Medalist
The reigning Auto Glass Technician Competition (AGTO) winner claimed his gold medal in style. James Chapman wore a pink suit and his heart on his sleeve during the award ceremony at Auto Glass Week™ 2023. Earning a medal, he says, … Continue reading
Auto Glass Evolution Joins Auto Glass Week™ 2024 Cobalt Sponsors
Auto Glass Week™ has gained another Cobalt sponsor in Auto Glass Evolution. The company, based out of Ramsey, New Jersey, sells a variety of auto glass tools, from swift fiber cutting lines to setting tools, made by multiple brands. Auto … Continue reading
Executive Switch for Glass America Parent Company
The Boyd Group has a new president and chief operating officer (COO). Brian Kaner will now head the Canada-based company that operates Glass America, Gerber Collison and Glass and Boyd Autobody and Glass. The Boyd Group announced the executive appointment … Continue reading
Don’t Miss the Auto Glass Week™ Closing Party and Awards Ceremony
Cheer on the winners at Auto Glass Week’s grand finale—the Auto Glass Week™ 2024 Closing Party and Awards Ceremony! This is the perfect opportunity to celebrate achievements, cheer on your peers and favorite competitors, end the event on a high … Continue reading
“I Knew I Could Win”: The First AGTO Gold Medalist’s Transformative Win
It takes a lot to win a gold medal. Once you’ve won it, it will affect the rest of your life. In mid-September, one auto glass installer, one repairer, one calibrator and one customer service representative (CSR) will walk away … Continue reading
Repairing The Environment: U.K. Auto Glass Company Releases Annual Sustainability Report
British auto glass repair and replacement company National Windscreens has released its second annual Sustainability Report. The Cary Group, based in Sweden, operates the brand with locations across the United Kingdom. According to a company statement, National Windscreens’ Sustainability Report … Continue reading
Hey J.A.R.V.I.S., Run My Shop: Business Management Systems Keep the Auto Glass Industry Afloat
We live in an age where we can manage almost every facet of our lives digitally. Though we might not have J.A.R.V.I.S., Iron Man’s artificial intelligence-based assistant, we have plenty of non-fictional options. For anything from getting groceries to home … Continue reading
Meteor Creative Inc. Signs Onto Auto Glass Week™ 2024 as A Cobalt Sponsor
Meteor Creative Inc. is a Cobalt sponsor for Auto Glass Week™ 2024. The company is based in Tipp City, Ohio, and makes custom plastic and rubber profile extrusions and injection mouldings. Meteor Creative Inc. was founded in 1979, and it … Continue reading
Windshield Wiper Blade Market To Grow By Billions, Study Says
Like the heads-up display market, the Advanced Driver Assistance Systems (ADAS) market and other markets associated with the auto glass industry, the windshield wiper blade business is on the rise, according to a market study. An Allied Market Research (AMR) … Continue reading
Car ADAS Solutions Joins Auto Glass Week™ 2024 Cobalt Sponsors
Car ADAS Solutions has joined the ranks of Auto Glass Week™ 2024 Cobalt sponsors. The company is based out of South Salt Lake, Utah. Car ADAS Solutions is a training and consulting firm that provides information, education and support to … Continue reading
Electric Bus Manufacturer Recalls Buses For Visibility Issues
Long-range battery-run bus manufacturer Nova Bus (US) Inc. is recalling some of its buses for windshield visibility problems. According to the National Highway Transportation Safety Administration (NHTSA), the windshield glazing on some 2019-2023 LFS and 2019-2020 LFS Artic buses impairs … Continue reading
Major Automaker’s Stance on OEM Glass Highlights Industry Debate
Though Ford says using its OEM glass is the best way to ensure safety and structural integrity when working on Ford vehicles, opinions on the OEM versus aftermarket debate vary wildly in the auto glass industry. The latest volume of … Continue reading
Driven Brands Details Q2 Results and Debuts New CFO
In its quarterly financial report, Auto Glass Now’s parent company, Driven Brands, announced slight financial growth for the second quarter of 2024 when compared to the same quarter last year. The company also announced a new chief financial officer (CFO) … Continue reading
Insurance Company Adjusts Pricing Structure Following Backlash
GEICO announced a partnership with scanning, diagnostics and calibration tool company asTech and an associated “pricing structure” for collision repair shops in July. Now, GEICO says it has updated that pricing structure following largely negative feedback from the shops. This … Continue reading
Auto Glass By Any Other Name: Manufacturer Reports Alleged Impersonators
Major auto glass manufacturer XYG North America warns the public to watch out for impersonators. According to a statement from Canada-based XYG North America, some individuals or entities have been misrepresenting themselves as part of the company or its China-based … Continue reading
Hey Siri, Show Me My Rearview: Apple Files New Patent For Windshield Display
Soon, auto glass technicians might see technology from the same company that makes their cell phones roll into their shops. Apple recently filed a patent for a rearview camera feed that displays on the windshield. According to the abstract of … Continue reading
Auto Glass Week™ 2024 Gains Driven Claims as Cobalt Sponsor
Auto Glass Week™ 2024 has a new Cobalt sponsor in Driven Claims. Driven Claims is the latest venture of Charlotte, North Carolina-based automotive services company Driven Brands. Driven Claims is a third-party administrator launched early summer 2024. To attend Auto … Continue reading
Auto Glass Week™ in Orlando Is Only 50 Days Away
Plan now to attend and make new connections at Auto Glass Week™ 2024! The industry event will be held September 19-21, at the Orange County Convention Center in Orlando, Florida, starting in just a few weeks. To view the event’s … Continue reading
Auto Glass Week™ 2024 Welcomes Auto Glass Now as Education Sponsor
Auto Glass Week™ (AGW) 2024 welcomes Auto Glass Now as the event’s Education Sponsor. Auto Glass Now is an auto glass repair and replacement company based out of Charlotte, North Carolina, with hundreds of shops across the United States. It … Continue reading
Federal Agents Raid Auto Glass Manufacturing Facility in Connection With Labor Exploitation Investigation
Homeland Security led a raid on Fuyao Glass America Inc.’s main location in Moraine, Ohio, on July 26 as part of a broader investigation into potential financial crimes and labor exploitation. According to multiple sources, the investigation targets a third-party … Continue reading
EV Manufacturers Stand Up For New NHTSA Fuel Economy Standards
A group of electric vehicle (EV) manufacturers has stepped into the controversy surrounding the U.S. Department of Transportation’s new fuel economy standards for passenger cars and light trucks. The National Highway Traffic Safety Administration (NHTSA) recently issued a final ruling … Continue reading
Attend Auto Glass Week and You Just Might Win a Brand New Calibration System
Autel is giving Auto Glass Week™ (AGW) ’24 attendees the chance to go home with a huge prize. The diagnostics and calibration equipment company will be giving away brand new Advanced Driver Assistance Systems (ADAS) calibration equipment worth over $20,000. … Continue reading
National Auto Glass Business Joins Charity Organization
Auto Glass Now (AGN) has joined the National Auto Body Council (NABC) philanthropic organization as a level one partner. The auto glass company based in Charlotte, North Carolina, has already contributed to several NABC Recycled Rides projects. The NABC’s other … Continue reading
Whistleblower Complaint Remains Unstricken, Safelite Lawsuit Heads To Trial
A California superior court has denied a motion to strike the whistleblower complaint about Safelite’s alleged insurance fraud clearing the path for the lawsuit to go to trial in 2025. Former Safelite product development and strategy manager Brian Williams filed the … Continue reading
Take Me to Florida: AGN Expands Regional Insurance Partnerships
As part of its initiative to build relationships with regional insurance providers, Auto Glass Now (AGN) recently partnered with two insurance agencies in Florida. The Charlotte, North Carolina-based auto glass company will work with GreatFlorida Insurance and Pearl Holding Group … Continue reading
Auto Glass Week™ Competitor Registration Closes Next Week
Calling all repair and replacement technicians – this is your chance to make history. Join the auto glass industry September 19-21 in Orlando, Florida, at the Orange County Convention Center. There is no time to waste! Registration for the Auto … Continue reading
Import Glass Corporation Signs Onto Auto Glass Week™ as a Bronze Sponsor
Auto Glass Week™ 2024 welcomes Import Glass Corporation as a Bronze sponsor. The wholesale-only, family-owned company is based in City of Industry, California. IGC sells Fuyao auto glass, a full line of Mopar and Carlite parts, major urethane brands as … Continue reading
Safelite Acquires City Auto Glass
City Auto Glass, based in St. Paul, Minnesota, has been sold to the Safelite Group. The deal closed Friday, July 19, 2024, and employees were notified this morning. Founded in 1990, by industry veterans Dale Schenian and Victor (Vic) Hapka, … Continue reading
Systems Down: Shops Report Nationwide Business Management Service Outage
Auto glass shop owners across the United States report that they cannot access their business management systems. Owners using GTS Services by Solera discovered the outage when they arrived at their shops on Friday, July 19. According to shop owners, … Continue reading
Safelite Removes a Number of Regional Leaders
According to sources with knowledge of the situation, Safelite has “separated” from multiple high-level regional employees. They confirm that several regional executives and national account managers, including at least one regional vice president, were affected. The individuals were from three … Continue reading
Glass Equipment Supplier Impacted by Shooting at Trump Rally, Facility Still Closed
Editor’s note: Though this story doesn’t directly affect the auto glass industry, we felt our readers would be interested in this national news that impacts the broader glass industry. A glass equipment supplier in Butler, Pennsylvania, remains closed following the … Continue reading
Here To Stay: Arrow Auto Glass Issues Statement
According to a statement from an Arrow Auto Glass employee, any rumors that Safelite is buying the company are just that. Buddy Flowers, the director of sales and operations at Kingston, Pennsylvania-based Arrow Auto Glass, posted to his LinkedIn profile … Continue reading
Taking On Texas: Family-Owned Distributor Opens Warehouse in Houston
Houston gains a new auto glass warehouse with the opening of Import Glass Corporation’s (IGC) 20th facility. The wholesale-only, family-owned company is based in City of Industry, California, and this will be its first facility in Texas. “We’re very happy … Continue reading
Shop Talk: Installing Auto Glass in Extreme Heat
Editor’s note: With temperatures once again hitting record highs across America, we are re-sharing a condensed version of Jeff Olive’s blog on technician safety in extreme heat. Olive is the Auto Glass Safety Council’s director of quality and training. Heat … Continue reading
Ultimate Guide to Auto Glass Week™
Unlock the full potential of the industry’s event with the Ultimate Guide to Auto Glass Week™ 2024. Today, it is time to unveil the expanded attendee brochure. We invite you to explore all that Auto Glass Week™ 2024 has to … Continue reading
Then There Were Three: Technicians Win Company Competition, Will Go To AGW
Three Caliber Auto Glass technicians will move on to compete in the Auto Glass Technician Olympics (AGTO) at Auto Glass Week™ (AGW) 2024 after winning their company’s own competition. Eight technicians from across the country competed July 8-9 to determine … Continue reading
Double, Double, VIN Bubble and Windshield Defrosting Trouble
2024 Ford F-150s aren’t the only vehicles with windshield woes. Two other companies have recently recalled vehicles for windshield-related safety issues. Nissan North America Inc. recalled some 2024 Sentra vehicles, according to a National Highway Traffic Safety Administration (NHTSA) report. … Continue reading
Finding the Highest Caliber: Auto Glass Company Holds Pre-AGW Technician Competition
With Auto Glass Week™ (AGW) 2024 rapidly approaching, Caliber Auto Glass technicians are vying for a chance to compete by participating in the company’s own Auto Glass Technician competition in suburban Dallas this week. Caliber Auto Glass is holding the … Continue reading
Hold Onto Your Windshields, Folks: Recall Issued for Some F-150s
Those who work on or own 2024 Ford F-150s may want to keep an eye on their windshields. The National Highway Traffic Safety Administration (NHTSA) recently issued another recall on the vehicle, this time for windshields that may detach during … Continue reading
Step-By-Step Auto Glass Demos Every Day at Auto Glass Week™
Do you learn best by doing? Auto Glass Week™ 2024 has tailored its demonstrations for you! Over three action-packed days, September 19-21, you will witness live demonstrations by industry experts, guiding you through essential repair, replacement and recalibration techniques. Register … Continue reading
Red, White and Auto Glass Blues: Shops Prepare for Independence Day Weekend
In two days, people across the United States will gather under fireworks, around crackling bonfires or next to backyard grills to celebrate Independence Day. Many will take road trips to celebrate with friends and family, and they will park in … Continue reading
Certified Service: Glass.com Employee Awarded Customer Service Certification
Glass.com’s director of customer service now has the certification to prove he’s a master of his craft. The National Customer Service Association (NCSA) designated Mike Meabon as a Certified Customer Service Professional (CCSP). The NCSA awards certification to customer service … Continue reading
Auto Glass Manufacturer Expands Shipping Fleet to Combat Supply Chain Disruptions
Neither attacks on the high seas nor labor strikes can stop Xinyi Glass from getting its product where it needs to be. The Hong Kong-based glass manufacturer, which produces auto glass used worldwide, recently added to its container ship collection by … Continue reading
Auto Sector Stands Strong in Pilkington Parent Company’s 2024 Financial Year
Nippon Sheet Glass (NSG) credits its automotive glass sector for the company’s revenue growth in its 2024 financial year. In its annual consolidated financial statement for its financial year ending March 31, 2024, Pilkington Auto Glass’ parent company reported a … Continue reading
New TPA On The Block: Major Auto Services Company Launches New Venture
There’s a new third-party administrator (TPA) in the arena, and its name is Driven Claims. According to Michael Macaluso, Driven Brands’ executive vice president of Paint, Collision, and Glass (PC&G), the company has been in this realm since 2019 with … Continue reading
Hotel Room Block is Filling Up for Auto Glass Week™ 2024
Planning to be a part of Auto Glass Week™ 2024, September 19-21 in Orlando, Florida, at the Orange County Convention Center? Make sure you are booked in the host hotel to heighten your experience. The discounted-rate room block is almost … Continue reading
Young Auto Glass Technician Dies from Car Crash
A 25-year-old auto glass technician from Missouri died June 14 after a collision with a semi-truck. Joseph Anderson was on his way home from his job at Wisecrack Glass Repair. According to OzarksFirst.com, Anderson was driving a van and struck … Continue reading
One Person’s Rescue Is Another’s Repair: Hot Cars Send Jobs to Auto Glass Shops
Every summer, stories of pets or children rescued from hot vehicles flood local news outlets and social media platforms. The stories almost invariably follow the same pattern: someone needs to run into a business for a couple of minutes, and … Continue reading
GlasWeld Signs On As Platinum Plus, Windshield Repair Competition Sponsor for Auto Glass Week™ 2024
GlasWeld is onboard Auto Glass Week™ 2024 at the Platinum Plus level, the highest possible sponsorship tier. GlasWeld is also the naming sponsor of the 2024 Windshield Repair Competition. The family-owned and operated company, founded in 1982 in Bend, Oregon, offers … Continue reading
Tune in Tomorrow: Auto Glass Week™ 2024 Facebook Live
Want to learn more about Auto Glass Week™ (AGW) 2024? Join James Chapman, TJ Tirado, Joel Timmons and AGW’s competition coordinator, Sarah Bauder, on Facebook Live tomorrow, June 26, at 4:00 p.m. EST. One lucky viewer on AGW’s Facebook page … Continue reading
New CEO Heads Glass Repair and Replacement Franchise’s Parent Company
Glass Doctor’s parent company has a new chief executive officer (CEO) after over a year with an interim. Mike Davis is the new CEO of Waco, Texas-based Neighborly. The company’s subsidiary, Glass Doctor, provides glass repair, replacement and other services … Continue reading
Playing Monopoly? Amended Lawsuit Alleges Tesla Restricts “Right to Repair”
The Cybertruck owner shocked by the price of a new windshield isn’t the only one frustrated by Tesla repair parts. Seven Tesla owners are suing the company for allegedly restricting their “right to repair” their electric vehicles (EV). The ongoing … Continue reading
New Cobalt Sponsors Fuyao North America Inc. and Marcy Auto Glass Products Join Auto Glass Week™ 2024
Fuyao North America Inc. and Marcy Auto Glass Products have signed onto Auto Glass Week™ (AGW) 2024 as Cobalt sponsors. Fuyao North America Inc., headquartered in South Carolina, is an auto glass manufacturer whose glass is used globally. The company … Continue reading
Not So Scary: Organizations Help Demystify ADAS Technology
Advanced Driver Assistance Systems (ADAS) technology can appear dauntingly complicated to the trained eye and untrained eye alike, yet understanding it has become a necessary part of auto glass repair and replacement work. With the growing market value and popularity … Continue reading
Auto Glass May Get a Pass in New England
The New Hampshire and Rhode Island legislatures are reviewing bills that would impact auto glass businesses in those states. Amended legislation in New Hampshire would provide an exemption to the state’s insurance claims adjusters’ statute for people who solely handle … Continue reading
I’m Melting! Auto Glass Shops Take Precautions to Beat the Heat
No matter where you are in the United States, today’s weather report can be summarized with three letters: HOT. It is so hot that AP News reports millions of Americans are currently under heat alerts for dangerous conditions. This danger … Continue reading
Auto Glass Week™ 2024 Welcomes Sika Corporation as a Copper Sponsor
Sika Corporation has signed onto Auto Glass Week™ 2024 as a Copper sponsor. The company is based in Madison Heights, Michigan, and provides products for several industries, including residential, home improvement, industry, manufacturing, construction and automotive. Sika Corporation offers products … Continue reading
Cybertruck Owner’s Rock Chip Surprise Highlights Specialty Windshield Hurdles
One new Tesla Cybertruck owner found out the expensive way that “shatter-resistant” glass isn’t indestructible. Anthony Schmidt posted on a Tesla Cybertruck forum that his windshield had received a “bad rock chip.” When he sought windshield replacement through Tesla, the … Continue reading
New Ride for Disabled Vet Thanks in Part to Auto Glass and Collision Company
A disabled U.S. Army veteran raising children and grandchildren finally has a car again thanks to Gerber Collision & Glass of Marietta, Georgia, alongside the National Auto Body Council (NABC) Recycled Rides program and GEICO. The companies gifted former staff … Continue reading
A.N. Designs Inc. and Clean Plus Inc. / CPI Divisions Join Auto Glass Week™ 2024 As Cobalt Sponsors
A.N. Designs, Inc. and Clean Plus, Inc. / CPI Divisions are onboard as Auto Glass Week™ (AGW) 2024 Cobalt tier sponsors. A.N. Designs, Inc. is the manufacturer of UltraWiz® auto glass removal tools for the global replacement industry. Its product … Continue reading
Customer Connections and Safety: Brian Whittaker’s Ideal Combo
Brian Whittaker has been an auto glass technician for more than 15 years, and he has consistently encountered one dilemma. The Auto Glass Safety Council (AGSC) certified technician works at Glass America in Fredericksburg, Virginia, and prides himself on doing … Continue reading
Three’s A Crowd: Experts Weigh In On TPAs
Does the following scenario sound familiar? A customer walks into your shop eager to get their windshield replaced, and you’re happy to help them. Their insurance should cover the work, but you need to check. So you and your potential … Continue reading
Education Abounds at Auto Glass Week™ – Meet Some of the Industry Experts Speaking on Day 1
Join the industry and its leaders at Auto Glass Week™ as it kicks off Thursday, September 19, for a day filled with expert insights and dynamic sessions. The conference holds a full morning and includes the session “Rates and Pricing Trends,” … Continue reading
Sponsored: “Auto Glass Now gets you Auto Glass Now!” Marketing Campaign Entertains and Empathizes
Auto Glass Now’s (AGN) latest marketing campaign is being lauded for entertaining customers and drawing them to the business. In April, the subsidiary of Charlotte, North Carolina-based Driven Brands launched a campaign based on funny, exaggerated imagery and short but … Continue reading
Pilkington Parent Company Doesn’t Snag a Net Profit for 2024
While Nippon Sheet Glass’ (NSG) automotive sector performed well, the company failed to get an overall return on sales (ROS) or net profit during its 2024 financial year. NSG’s 2024 financial year ran from April 1, 2023, to March 31, … Continue reading
You’ve Got a Friend In DFI: Glass.com and Coatings Company Form Partnership
Glass.com has partnered with Diamon-Fusion International (DFI) to offer its customers new auto glass product options. Irvine, California-based DFI sells a variety of hydrophobic glass coatings and glass cleaning products, including a windshield coating marketed to help dispel rain from … Continue reading
The Auto Glass Safety Council Welcomes New Officers
The Auto Glass Safety Council (AGSC) has elected new officers and board members. Jacques Navant, technical director of Don’s Mobile Glass in Modesto, California, has been elected President. He has been a member of the AGSC board of directors for three … Continue reading
Electric or (Com)bust: EV Prices Drop, Claims Severity Remains High
Though electric vehicle (EV) prices have dropped, the severity of insurance claims for their repair still outpaces that for internal combustion engine vehicle (ICE) claims, according to an analysis by collision repair information provider Mitchell. These claims include auto glass … Continue reading
Michael Macaluso Says He Is Only Looking Forward
Auto Glass Now (AGN) has a new captain at its helm. After Nick Ouimet resigned as president of the Charlotte, North Carolina-based company, Michael Macaluso took over his responsibilities. Macaluso is the executive vice president of the Paint, Collision and … Continue reading
New York State of Mind: PGW Expands with Latest Acquisition
PGW Auto Glass has acquired auto glass distributor Interstate Glass of Amityville, New York. The acquisition gives PGW new locations in Queens and Long Island, New York. “We are excited to integrate their operations and expertise with our extensive network … Continue reading
DOJ and FTC to Investigate Companies Engaged in “Serial Acquisitions,” Agencies Seek Information and Feedback
The Federal Trade Commission (FTC) and Justice Department (DOJ) are seeking information as part of a joint inquiry into corporate consolidation strategies, such as “serial acquisitions.” According to the FTC, these strategies happen when a larger organization buys smaller companies … Continue reading
Belron Achieves Mixed Sales Success in First Quarter
Belgium-based D’Ieteren Group, which operates Safelite’s parent company, Belron, reported first-quarter 2024 sales of around $3.3 billion, an increase of 5.4% year over year. UK-based Belron’s total sales increased by 5.8% to about $1.6 billion. According to D’Ieteren’s report, “favorable … Continue reading
Talk About It: Mental Illness Takes A Toll in Auto Glass Industry
There’s famously an important rule for “fight club”: don’t talk about it. While that might be smart for a fictional underground group, that same rule doesn’t apply to mental health. In fact, when it comes to the auto glass industry, … Continue reading
Baseball-Size Hail Strikes Dallas-Fort Worth Area, Overwhelms Auto Glass Shops
A devastating hailstorm rocked the auto glass community again, this time in Texas. Several severe thunderstorms swept over northern Texas on Memorial Day weekend, pelting the Dallas-Fort Worth (DFW) area with hail that locals reported reaching baseball dimensions. As with … Continue reading
Auto Glass Gets Personal: A Customer’s Experience With Windshield Replacement
For auto glass technicians, cracked or chipped windshields are a normal part of life. They see them every day and make their living fixing them. But for their customers, a cracked windshield is more of a catastrophe. To provide the … Continue reading
Heads-Up Display Market Size Worth Billions, Research States
A Market Research Report projects that the heads-up display (HUD) market size will grow from $1.2 billion in 2024 to $2.4 billion in 2030 with a compound annual growth rate of 12.3%. The report states that the consistently rising demand … Continue reading
When Cars (Can’t) Fly: The Importance of ADAS Technology and Calibration
Today’s vehicles have much more subtle but no less impressive technology than the flying cars our forefathers assumed we’d have. While on the surface Advanced Driver Assistance Systems (ADAS) technology certainly doesn’t seem as “cool” as George Jetson’s airborne vehicle, … Continue reading
Auto Glass Academy Brings Training to Two New Locations
Auto Glass Academy expands its educational reach with two new locations over 2,000 miles away from each other. Texas-based Equalizer operates Auto Glass Academy. The Auto Glass Safety Council-accredited academy for auto glass technicians is opening new training locations at … Continue reading
Live on the Edge and Sign Up for the Mystery Networking Dinner
Experience networking like never before at Auto Glass Week™ with our Mystery Networking Dinner on Friday, September 20, starting at 6:30 p.m. Meet at the Registration Desk in the Orange County Convention Center and embark on an evening of surprises … Continue reading
President of Major Auto Glass Brand Resigns
The president of Auto Glass Now (AGN) has resigned, sparking a shakeup in the company’s leadership. Nick Ouimet’s last day with the Charlotte, North Carolina-based auto glass brand was Friday, May 17. He had been with AGN (owned by Driven … Continue reading
Boyd Group Services Reports Quarterly Results
Boyd Group Services Inc. announced quarterly sales growth with $786.5 million in sales in its first quarter 2024 financial results. The Canadian company operates the auto glass brands Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority, … Continue reading
Auto Glass Academy Expanding Training Facility in Texas
Auto Glass Academy will expand its training facility to accommodate more enrollees. Auto Glass Academy is an Auto Glass Safety Council (AGSC)-accredited training program based in Round Rock, Texas, for auto glass technicians. It is a subsidiary of Equalizer, which … Continue reading
Leaving a Legacy: Auto Glass Franchise’s National Trainer Retires
NOVUS Glass’ Jay Bickford has retired after 28 years with the company. His last day was May 10, 2024. He was NOVUS’ national trainer within its human resources department. Quebec-based auto glass, collision and mechanical repair services company Fix Network … Continue reading
Pilkington Parent Company Reports Financial Growth in Automotive Sector
Nippon Sheet Glass Company (NSG) announced it recorded $5.3 billion in revenue during the 2024 financial year and earned around $112.8 million in profit before taxes. NSG’s annual consolidated financial results ran from April 1, 2023, to March 31, 2024. … Continue reading
Insurers Heavily Influenced New Auto Glass Law
On May 8, the National Insurance Crime Bureau (NICB) announced its key involvement in the recent Kentucky legislation regulating the auto glass industry. The NICB is an association of 1,200 property/casualty insurers, vehicle rental companies, auto auctions and self-insured organizations. … Continue reading
ADAS Market Size on the Rise, Research Group Says
A Global Market Insights (GMI) report supports what many auto glass replacement technicians have already observed: the Advanced Driver Assistance Systems (ADAS) market is on the rise. GMI said the ADAS Market size was worth $38.1 billion in 2023. The … Continue reading
200 Down, More to Come: Combo Glass, Collision Brand Hits Milestone
On May 3, Fix Auto USA celebrated the opening of its 200th location in Palm Desert, California. Fix Auto USA is an automotive collision and glass repair brand headquartered in San Diego. The company is a franchise of independently owned … Continue reading
Auto Glass Week™ 2024 Welcomes Nielsen & Moller Auto Glass USA LLC, Triad Diagnostic Solutions and VDK TOOLS as Cobalt Sponsors
Nielsen & Moller Auto Glass USA LLC, Triad Diagnostic Solutions and VDK TOOLS join the list of Auto Glass Week™ (AGW) 2024 Cobalt sponsors. Nielsen & Moller Auto Glass USA LLC is an international auto glass manufacturer that also provides … Continue reading
Fun, Friends…Fore! Be a Part of the Night at the Golf Range for Charity
Auto Glass Week™ (AGW) has a great way to get into the swing of things the night before the event opens. Join us for a Night at the Golf Range for Auto Glass Week™ (AGW) on Wednesday, September 18, at … Continue reading
Where’d the Roof Go? Vans Recalled for Detaching Sunroofs
Ford Motor Company recalled some Transit Connect vehicles because their panoramic roof panels could detach while driving. The National Highway Traffic Safety Administration (NHTSA) reports that the April 26 recall applies to certain 2017-2029 Ford Transit Connect vans. The panoramic … Continue reading
Auto Glass Week™ 2024 Welcomes Collision Hub and LynnCo Logistics as Cobalt Sponsors
Auto Glass Week™ (AGW) 2024 has two new Cobalt sponsors: Collision Hub and LynnCo Logistics. Collision Hub is based in Benton, Arkansas, and provides educational resources for the collision repair industry. LynnCo Logistics provides transportation logistics services to mid-market companies. … Continue reading
Crystal Fusion Technologies Finds New Ownership in APCO Holdings
On May 1, APCO Holdings LLC announced it acquired Crystal Fusion Technologies. Norcross, Georgia-based APCO provides and administers finance and insurance products. Crystal Fusion Technologies, which is based in Lindenhurst, New York, creates products advertised to strengthen and protect auto … Continue reading
Focused on Growth: Driven Brands Announces 2024 Q1 Financial Results
Driven Brands announced a revenue of $572 million in its May 2 financial report for the first quarter of 2024. The Charlotte, North Carolina-based automotive services brand also presented its Q1 financial information to investors on a live-streamed call. Driven … Continue reading
Sunroof Express and The PipeKnife Company Sign onto Auto Glass Week™ 2024 as Cobalt Sponsors
Sunroof Express and The PipeKnife Company have joined Auto Glass Week™ (AGW) 2024 as Cobalt sponsors. Sunroof Express supplies sunroof panels and parts to auto glass repair shops. The company also helps consumers through the process of getting their sunroofs … Continue reading
Book Your Hotel for Auto Glass Week™ 2024!
Secure Your Room Now and save! The Auto Glass Week™ group discount ends on August 28, 2024. AGW has secured a discounted group rate for attendees and sponsors. The Hyatt Regency Orlando is directly connected to the convention center by … Continue reading
Auto Glass Academy and Glass.com Join Forces to Boost Industry
Auto Glass Academy and Glass.com have announced a partnership. This collaboration is designed to address “skilled labor shortages” within the auto glass industry and provide economic incentives and training opportunities to auto glass professionals. Auto Glass Academy is a subsidiary … Continue reading
Fees Are No Breeze: Credit Card Fees Often Cost Auto Glass Shops Thousands
Credit card fees can cost small auto glass shops thousands of dollars annually. Some build the extra cost into their pricing. Deanna Hatch, the office manager of Tiny & Sons Auto Glass in Pembroke, Massachusetts, says she asks customers how … Continue reading
Meiyuan Automotive Glass (Xiamen) Co., Ltd. and Spray-X Join Auto Glass Week™ 2024 Cobalt Sponsors
Auto Glass Week™ (AGW) 2024 has welcomed Meiyuan Automotive Glass (Xiamen) Co., Ltd. and Spray-X as Cobalt sponsors. Meiyuan Automotive Glass (Xiamen) Co., Ltd. was founded in 2019 and is based in Xiamen City, China. The company manufactures auto glass … Continue reading
Last Call: Auto Glass Week™ Early Bird Discounts End Today
Act now – today is the last day to register for Auto Glass Week™ (AGW) and benefit from early-bird discount pricing. There is no better place to learn about the latest developments in the industry, develop professional connections and attend … Continue reading
D’Ieteren Group Publishes 2023 Report, Cites Belron as Main Money Maker
The Belgian company D’Ieteren Group, which owns Belron, published its 2023 annual report on April 29. Belron is the parent company of United States-based Safelite. D’Ieteren Group reports strong financial performance in 2023, with almost $12.5 billion in sales and … Continue reading
Made You Look: Auto Glass Now Launches New Marketing Campaign
Auto Glass Now (AGN) has launched a new marketing campaign designed to grab customers’ attention while representing the company’s spirit. The subsidiary of Driven Brands, based out of Charlotte, North Carolina, released a series of short, humorous commercials and corresponding … Continue reading
Announcing Cobalt Sponsors Guangdong Pustar Adhesives & Sealants Co. Ltd and Precision Replacement Parts Join Auto Glass Week™ 2024
Guangdong Pustar Adhesives & Sealants Co. Ltd and Precision Replacement Parts have signed on as Cobalt sponsors for Auto Glass Week™ (AGW) 2024. Founded in Dongguan, China, in 2003, Guangdong Pustar Adhesives & Sealants Co. Ltd makes adhesive and sealant … Continue reading
Auto Glass Week™ Early Bird Registration Discounts End Tomorrow
TOMORROW, Tuesday, April 30th, marks the final day to benefit from the deepest discounts to attend Auto Glass Week™ (AGW), September 19-21, at the Orange County Convention Center. Secure your discounted rate at autoglassweek.com. This prestigious gathering offers unparalleled access … Continue reading
Noncompete No More? FTC Passes Controversial Ban for Now
On April 23, the Federal Trade Commission (FTC) voted to ban employers from imposing noncompete agreements on almost all workers. The ban, which passed three to two, has already faced legal backlash. According to the rule, employers must tell current … Continue reading
Family Injured in Crash, Sues Safelite and Employee
A family filed a personal injury civil suit against Safelite and a Safelite employee on April 24. The plaintiffs seek over $75,000 in damages. Plaintiffs Virginia and Brandon Mumford allege that Safelite employee Hunter Lee Robertson rear-ended them as they … Continue reading
Deadline for Uninsured Virginian Car Owners Approaches
The July 1 deadline is looming for all car owners with uninsured vehicles registered in Virginia. Under a law passed in 2023, Virginia will no longer allow uninsured vehicles to be registered for a $500 fee. Vehicles can be registered … Continue reading
Meritool LLC and Pilkington North America Inc. Join Cobalt Sponsors for Auto Glass Week™ 2024
Meritool LLC and Pilkington North America Inc. have joined the list of Auto Glass Week™ (AGW) 2024 Cobalt sponsors. Meritool LLC sells a range of adhesive guns to the auto glass industry and beyond. The company began in 1993 with … Continue reading
Register for Auto Glass Week™: Early Registration Discounts End April 30th
Auto Glass Week™ (AGW) 2024 is gearing up to be an unparalleled event, slated for September 19-21 in the vibrant city of Orlando, Florida. Registration discounts are about to end—secure your registration at autoglassweek.com today. The 2024 event will convene … Continue reading
Injured Horses Run Loose in London, Break Auto Glass
Horses from the British Household Cavalry escaped during an exercise on April 24, wreaking havoc in the streets of London. Three soldiers and two horses were injured. Though the soldiers are expected to recover fully, the horses were more critically … Continue reading
Violent Hailstorm Smashes Auto Glass, Makes Local Business Adapt
On Saturday, April 20, a severe storm passed through Rock Hill, South Carolina. The storm wreaked havoc throughout the community and caused extensive auto glass damage. The storm produced winds up to 90 mph and hail at least 2 inches … Continue reading
Additional Cobalt Sponsors Lisle Corporation and Mainstreet Computers LLC Join Auto Glass Week™ 2024
Lisle Corporation and Mainstreet Computers LLC have joined the ranks of Auto Glass Week™ (AGW) 2024 Cobalt sponsors. Lisle Corporation was founded in Clarinda, Iowa, in 1903. The company produces specialty tools, lubrication and tire products, mechanics’ creepers and original equipment … Continue reading
Kaizen Glass Solutions and Glass.com Form Partnership to Benefit Industry
Kaizen Glass Solutions and Glass.com have struck a partnership that will benefit the customers of both companies. Hutto, Texas-based Kaizen Glass Solutions offers training programs for people in the auto and flat glass industries, including an Auto Glass Safety Council … Continue reading
Taking Care of the Earth, One Windshield Repair at a Time
Repairing rather than replacing a windshield is an excellent option for many reasons. It saves the auto glass technician time and saves the customer money. Earth Day is the perfect time to examine another excellent reason: repairing a windshield is … Continue reading
Groves Incorporated and GT Tools Join Auto Glass Week™ 2024 as Cobalt Sponsors
Groves Incorporated and GT Tools have signed onto Auto Glass Week™ (AGW) 2024 as Cobalt sponsors. Based in Woodstock, Illinois, Groves Incorporated produces tools and equipment for storing and handling glass or stone. GT Tools manufactures tools for windshield repair, … Continue reading
AGRR and Sister Publications Take Home Five Azbee Awards
The American Society of Business Publication Editors (ASBPE) presented its Mid-Atlantic Azbee awards last week in Washington, D.C., where AGRR magazine and two of its sister publications took home a combined five awards. Art director Saundra Hutchison netted an award … Continue reading
Volvo Cars Canada Partners with Advanced Glazings Ltd.
Volvo Cars Canada has announced a partnership with Solera® glass. The company’s glass will be used to glaze Volvo’s facilities. The Solera glass line belongs to Advanced Glazings Ltd., and is designed to provide light diffusion and an insulation value … Continue reading
Gold Glass – ALP and Dinol U.S. Inc. Return to Auto Glass Week™
Gold Glass – ALP and Dinol U.S. Inc. are back as Cobalt sponsors of Auto Glass Week™ (AGW) 2024. Gold Glass – ALP is a source for moldings and accessories, including fitted and universal moldings, OEM-quality rain sensor pads, camera … Continue reading
Highlight Event: Night at the Golf Range – A Kick-off Party and Charity Event
Auto Glass Week™ 2024 is about more than advancing your professional skills and knowledge—it’s also an opportunity to come together as a community and support causes that directly impact our industry. Join us Wednesday night on September 18, at Top … Continue reading
Auto Glass Week™ 2024 Welcomes AEGIS Tools International and AutoBolt as Cobalt Sponsors
AEGIS Tools International and AutoBolt have joined Auto Glass Week™ (AGW) 2024 as Cobalt sponsors. Based in Montana, AEGIS Tools International distributes windshield repair kits, glass handling and removal tools worldwide. AutoBolt is a service designed to help auto glass … Continue reading
Auto Glass Hasn’t Gone to the Birds: Why Avian Windshield Collisions are Common
Birds hitting architectural glass has been a well-known problem for years, but birds colliding with windshields is also a dangerous, common occurrence. NorthcentralPA.com reports a red-tailed hawk collided with a windshield on April 11. Local emergency services in Turbot Township, … Continue reading
Automobile Industry Excluded from Recent Oregon Right to Repair Legislation
As the Right to Repair movement spreads throughout the county, Oregon has enacted a consumer electronic equipment bill that was signed into law on March 27. Consumer advocates have praised the latest version of this type of legislation, which will prevent … Continue reading
Panther Pro Inc. Joins Auto Glass Week™ 2024 as a Silver Sponsor
Panther Pro Inc. is a Silver sponsor for Auto Glass Week™ (AGW) 2024. The company specializes in windshield replacement tools. It also maintains the Duobond repair equipment brand and the Scratchaway glass scratch removal brand. Panther Pro Inc. is based … Continue reading
New Federal Law Requires Auto Glass Shops to Register
A federal law increasing reporting requirements for companies operating in the United States took effect on January 1, 2024. The Corporate Transparency Act (CTA) applies to most companies, including small and privately held businesses. The CTA requires more information from … Continue reading
VITRO® Returns to Auto Glass Week™ 2024 as a Silver Sponsor
VITRO® is joining Auto Glass Week™ (AGW) 2024 as a Silver sponsor. The Mexico-based company is one of the largest glass manufacturers in North America. Its automotive division provides the glass needed for replacement windshields, sidelites, backlites, sunroofs and rear … Continue reading
Kentucky Bill Modeled After Florida Auto Glass Legislation Signed into Law
The Governor of Kentucky has signed into law a bill to regulate the auto glass industry. The Kentucky law was modeled after a similar one passed in Florida last year. The new law, which disallows the assignment of benefits in … Continue reading
Omega EDI is Back as an Auto Glass Week™ (AGW) 2024 Bronze Sponsor
Omega EDI is returning to Auto Glass Week™ (AGW) 2024 as a Bronze sponsor. The company is based in Salt Lake City, Utah, and provides software to help auto glass businesses with record keeping and management. AGW is an event … Continue reading
Too Much of a Good Thing? Reaching the Windshield Repair Limit
There are many benefits to repairing a windshield rather than replacing it. It’s usually less expensive, quicker and better for the environment. But what happens when a customer returns with new damage, needing their windshield repaired for the third, fourth … Continue reading
Auto Glass Week™ 2024 Welcomes Burco Mirrors and Carlex Glass as Bronze Sponsors
Burco Mirrors and Carlex Glass have signed onto Auto Glass Week™ (AGW) 2024 as Bronze sponsors. Founded in 1979 in Grand Rapids, Michigan, Burco Mirrors supplies mirror glass to the automotive and consumer markets. It sells the auto mirror replacement … Continue reading
Where’d the Sun Go? Will Auto Glass Shops Hit Pause During Eclipse?
A total solar eclipse will cover large parts of Mexico and the United States on Monday, April 8. Several auto glass shops in the prime viewing area have made special plans for the day of the eclipse. According to a … Continue reading
AirPro Diagnostics Goes Platinum for Auto Glass Week™ 2024
AirPro Diagnostics has joined Auto Glass Week™ (AGW) 2024 as a Platinum and attendee lanyard sponsor. The company provides scanning, diagnostic, programming and calibration tools and services for collision, repair and auto glass shops. This includes tools like the Auggie … Continue reading
Sign Up to Compete at Auto Glass Week™!
Register today to showcase your skills on a global stage at Auto Glass Week™ 2024 (AGW)! This is your gold medal opportunity to compete for the title of “World’s Best” in various divisions. These competitions are a celebration of the … Continue reading
Pop Goes the Windshield: Carmaker Issues Recall for Faulty Bonding
Chrysler (FCA US, LLC) issued a recall on March 28 for some car models because their windshields might detach in a crash. The automaker is recalling some 2024 Pacificas and Voyagers because they may have improperly bonded windshields, according to … Continue reading
Glass.Com® Appoints Mike Wienick As Marketing Manager
Glass.com has announced its appointment of Mike Wienick as marketing manager. Based out of Washington, D.C.’s suburbs, Glass.com connects vehicle owners with local auto glass repair and replacement services. Wienick has decades’ worth of leads-generation experience in the auto glass … Continue reading
Auto Glass Week™ 2024 Welcomes Şişecam as Silver Sponsor
Şişecam is returning as an Auto Glass Week™ (AGW) 2024 Silver sponsor. The company is based in Turkey and produces auto and flat glass, glassware and glass packaging. Its glass is used in the auto glass industry globally. Şişecam has … Continue reading
PGW Auto Glass Gets a New Look to Highlight Software Service
PGW Auto Glass has announced a rebrand following its launch of the “Everything Autoglass” software service. The rebrand includes a new logo. PGW distributes automotive replacement glass, specialty parts, shop accessories and digital services. The company is based in Cranberry … Continue reading
Benson Automotive Glass is Back as a Gold Sponsor for Auto Glass Week™ 2024
Benson Automotive Glass is returning to Auto Glass Week™ (AGW) 2024 as a Gold sponsor. Benson Automotive Glass is one of the top auto glass manufacturers worldwide. The company makes insulated auto glass, heat-reflective auto glass, laminated windshield glass and … Continue reading
Tragic Bridge Collapse Will Affect International Auto Shipments
After a cargo ship collided with a pillar, collapsing Baltimore’s Francis Scott Key Bridge Tuesday, an active search and rescue mission shifted to a salvage operation. The bodies of two construction workers have been recovered. Still, efforts were called off … Continue reading
John Bean Becomes a Silver Sponsor of Auto Glass Week™ 2024
John Bean is joining Auto Glass Week™ (AGW) 2024 as a Silver sponsor. John Bean is a source for innovative aftermarket automotive repair equipment, including wheel aligners, wheel balancers, tire changers, lifts and Advanced Driver Assistance Systems (ADAS) calibration systems. … Continue reading
Auto Glass Business Worth Billions According to Market Research
According to Verified Market Research (VMR) data, the Auto Glass Market was valued at $23.1 billion in 2023. VMR estimates the value will reach $29.25 billion by 2023, meaning a Compound Annual Growth Rate of 5.2% from 2024 to 2030. … Continue reading
Auto Glass Goes Old-School: Classic Cars Require a Special Touch
Replacing glass on classic and vintage cars takes different materials and a little extra know-how than replacing glass on modern vehicles. Michael Nichols, owner of Innovation Auto Glass in Bent Mountain, Virginia, knows this from experience. Innovation Auto Glass offers … Continue reading
Mygrant Glass Company Becomes a Silver Sponsor of Auto Glass Week™ 2024
Auto glass wholesaler Mygrant Glass Company has joined the ranks of Auto Glass Week™ (AGW) 2024 sponsors at the Silver level. Mygrant Glass Company is the largest independent automotive glass distributor in the U.S., with over 5 million square feet … Continue reading
ADAS: There’s a Book for That
As Advanced Driver Assistance Systems (ADAS) become increasingly common in today’s vehicles, auto technicians everywhere are learning how to work with the technology. A new resource is now available, providing a comprehensive guide to that ADAS technology as a whole. … Continue reading
PGW Auto Glass LLC Becomes a Gold Sponsor of Auto Glass Week™ 2024
PGW Auto Glass LLC will be a big part of Auto Glass Week™ (AGW) 2024. The Pennsylvania-based auto glass company has joined as a Gold tier sponsor. PGW Auto Glass is a reputable supplier of high-quality, aftermarket auto glass parts … Continue reading
Plaintiff Dismisses Wrongful Death Lawsuit Against Safelite and Fuyao
The lawsuit against Safelite, Fuyao Glass America Inc. and former Safelite technician Kenneth Hedgespeth has ended. The plaintiff, Anthony Panichelli, voluntarily dismissed the suit on March 18, 2024. Panichelli had sued Safelite, Fuyao Glass America and Hedgespeth for wrongful death, … Continue reading
XYG North America Returns to Auto Glass Week™ as Platinum Plus Sponsor
XYG North America has once again signed on as a Platinum Plus sponsor of Auto Glass Week™ (AGW) 2024 which includes the Auto Glass Technician Olympics (AGTO). The AGTO is focused on the proper replacement of windshields per the Automotive … Continue reading
CSR Superstars: A Crucial Element of any Auto Glass Shop
One of the most important employees of any auto glass shop is someone often taken for granted: the customer service representative (CSR). CSRs are typically the first person a potential customer interacts with. Before a technician even looks at the … Continue reading
Autel Secures Platinum Plus Sponsorship at Auto Glass Week 2024
FOR IMMEDIATE RELEASE MARCH 18, 2024 FOR MORE INFO CONTACT BARRY ATKINS BATKINS@GLASS.COM AUTEL SECURES PLATINUM PLUS SPONSORSHIP AT AUTO GLASS WEEKTM 2024 Autel is making a large splash in Orlando this September as a Platinum Plus sponsor of … Continue reading
Safelite and Fuyao Embroiled in Wrongful Death Lawsuit
A Pennsylvania man has filed a wrongful death and products liability lawsuit against Safelite, Fuyao Glass America Inc. and former Safelite technician Kenneth Hedgespeth for the death of his wife, Cara Mia Francesca Panichelli. Anthony Panichelli’s wife, Cara Mia Francesca, … Continue reading
Auto Glass Now Locations Revamped Thanks to Rebranding Campaign
Over the past year, Auto Glass Now has worked on a rebranding campaign designed to engage customers’ trust and earn their business. This campaign includes revamping the locations Auto Glass Now has acquired to match its brand. These locations have … Continue reading
Auggie Calibration Tool Earns European Stamp of Approval
AirPro Diagnostics’ Auggie has met the EURO New Car Assessment Program (NCAP) safety standard. EURO NCAP tests showed the company’s mobile static Advanced Driver Assistance Systems (ADAS) calibration tool meets the organization’s standard for performing a complete and safe forward-facing … Continue reading
Safelite Insurers Must Return to Court
The United States Sixth Circuit Court of Appeals has vacated and remanded to a district court ruling which said that Zurich American Insurance Co. and Discover Property & Casualty Insurance Co. did not owe money for “equitable contribution” to ACE … Continue reading
Massachusetts Shop Finds New Ownership in Payless Auto Glass and Calibration
Payless Auto Glass and Calibration has announced its acquisition of Patriot Auto Glass in Auburn, Massachusetts. With locations in Connecticut, Rhode Island and Massachusetts, Payless Auto Glass is a New England-based company that’s been in operation since 1987. Acquiring Patriot … Continue reading
Educating for Excellence: AGSC Technician Training and Intermountain Jobbers Open House
On March 9, the Auto Glass Safety Council (AGSC) held a live training session in conjunction with an open house at Intermountain Jobbers in Clearfield, Utah. Several technicians took part in the training and are now eligible to take the … Continue reading
New Global VP Announced for Fix Network, Parent Company of NOVUS Glass
On March 7, Quebec-based Fix Network announced the appointment of Nick Spiers as its new global vice president of strategic operations. The appointment officially took effect March 1. Fix Network is an automotive aftermarket services company with over 2,000 service … Continue reading
D’Ieteren Group, Owner of Belron, Boasts 2023 Financial Success
On March 5, 2024, D’Ieteren Group held a conference call presenting the results of its 2023 financial year, displaying solid growth. D’Ieteren Group is a Belgium-based company that maintains a portfolio of businesses including Belron, D’Ieteren Automotive, D’Ieteren Immo, Moleskine, … Continue reading
It’s Electric: Mitchell Publishes Insight Report on Electric Vehicle Collision
On March 7, Mitchell published its latest trends report titled “Plugged-In: EV Collision Insights 2023 Year in Review.” Mitchell is an Enlyte company that’s a leading provider of information and technology to the collision repair industry, which encompasses auto glass … Continue reading
McLaren or Honda, Gary Blakely Says Replacing Auto Glass is the Same
Gary Blakely of Charlotte, North Carolina, isn’t afraid of much when it comes to auto glass replacement, not even a McLaren. The Quackt Glass Auto Glass market manager says replacing glass on a McLaren is no different from any other … Continue reading
Equalizer® and TOPDON USA Join Auto Glass Week™ 2024 as Bronze-Tier Sponsors
Equalizer® and TOPDON USA have both signed on as Bronze sponsors of Auto Glass Week™ 2024, to be held September 19-21 in Orlando, Florida. Equalizer® is a world leader in inventing and developing new products for the auto glass industry. … Continue reading
AGC Group Departs Russia
AGC Group has officially transferred its operations out of Russia. With the move, the company has fully withdrawn from the Russian market. The companies impacted include AGC Bor Glassworks JSC and AGC Flat Glass Klin LLC. They manufacture and sell … Continue reading
CarCal Experts and DuPont Return to Auto Glass Week™ as Bronze Sponsors
FOR IMMEDIATE RELEASE MARCH 4, 2024 FOR MORE INFO CONTACT BARRY ATKINS BATKINS@GLASS.COM CARCAL EXPERTS AND DUPONT RETURN TO AUTO GLASS WEEK™ AS BRONZE SPONSORS CarCal Experts and DuPont will serve as Bronze sponsors for Auto Glass Week™ 2024, … Continue reading
Liberty Mutual Breaks Policy on Replacement Transportation Coverage, Lawsuit Claims
A proposed class action alleges that Liberty Mutual consistently withdraws replacement transportation coverage earlier than the time stated in its policy. The plaintiffs are a couple from Missouri and a man from Illinois. The couple, Diane and Anthony Watts, and … Continue reading
PGW Auto Glass Acquires AutoglassCRM
PGW Auto Glass LLC has acquired the assets of AutoglassCRM and launched a business tool for auto glass installers called “Everything Autoglass.” Based in Cranberry Township, Pennsylvania, PGW Auto Glass distributes automotive replacement glass, specialty parts, shop accessories and digital … Continue reading
Planes, Trains and Automobiles: Greg Hamilton Masters Auto Glass and So Much More
Editor’s Note: In honor of Black History Month, GlassBYTEs is featuring African American auto glass professionals. Greg Hamilton quite literally built his company from the ground up. He began his auto glass career with Glasspro before opening his own business, … Continue reading
“Florida” Auto Glass Bill Moves Toward Passage in Kentucky
Kentucky legislation, similar to the law enacted in Florida last year, passed the Kentucky State Senate on February 16 and has moved out of a House Committee to consideration on the House floor. The bill, S.B. 29, sponsored by Senator … Continue reading
Wood’s Powr-Grip: 60 Years Strong
Editor’s Note: Wood’s Powr-Grip purchased the assets of AEGIS Tools in July, 2022. Wood’s Powr-Grip (WPG) has hit a new milestone: 60 years in business. The Laurel, Montana-based manufacturer of vacuum lifting tools and equipment was founded in 1964 by … Continue reading
One Goes, One Comes: New Company Forms After Acquisition
Former Thompson Auto Glass employee Charlie DiPrima is setting out on his own. DiPrima is opening his own business following Safelite’s acquisition of Thompson Auto Glass. Safelite finalized the purchase of the New Hampshire-based auto glass services company on January … Continue reading
Safelite’s Expansion Continues with Tri State Auto Glass Acquisition
Safelite’s recent purchase of Tri State Auto Glass is the latest in its many acquisitions. On February 23, AGRR/glassBYTEs confirmed that Safelite bought Tri State Auto Glass. That morning, a local source saw Safelite trucks and signage at one Tri … Continue reading
Already Lucrative Global Rearview Mirror Market Projected to Grow
According to a recent Transparency Market Research (TMR) report, the global automotive rearview mirror market is a several billion dollar business and TMR’s projections show the market’s revenue increasing. According to TMR, the global automotive rearview mirror industry was worth … Continue reading
Driven Brands Reports Significant Financial Growth During 2023 Fiscal Year
In a February 22 conference call meeting, Auto Glass Now’s parent company Driven Brands reported solid financial growth for its 2023 fiscal year and fourth quarter. Driven Brands is based in Charlotte, North Carolina. It is the parent company of … Continue reading
Safelite Makes Another Purchase in the Carolinas
Safelite has acquired the auto glass repair and replacement company Tri State Auto Glass. AGRR/glassBYTEs has confirmed that they completed the transaction. With very rare exceptions, Safelite usually purchases the assets of its acquisitions. Safelite trucks and signage were seen … Continue reading
AGSC Spring Training Sessions Offer Certification and Invaluable Opportunities
The Auto Glass Safety Council (AGSC) is offering in-person training sessions for technicians who wish to become AGSC certified in two locations next month. The first session will take place on March 9, 2024, in Clearfield, Utah. The second session … Continue reading
Autel Settles Proprietary Data Theft Suit for $33.62 Million
On January 16, Autel Corporation and Autel New York settled a $33.62 million lawsuit with Mitchell Repair Information Company and Snap-on over Autel’s alleged theft of proprietary information and data. Mitchell and Snap-on filed suit in U.S. District Court for … Continue reading
Jeep Recalls Wranglers and Grand Cherokees Due to Windshield Defroster Defect
Stellantis, owner of Jeep, recalled nearly 200,000 Wrangler 4ex and Grand Cherokee 4xe plug-in hybrid SUVs due to a software issue that could turn off the vehicles’ windshield defrost system. In January, the National Highway Traffic Safety Administration (NHTSA) opened … Continue reading
GM Expands Hands-Free Driving System to Rural Highways
GM plans to expand access to Super Cruise to allow drivers to use the hands-free Advanced Driver Assistance System (ADAS) on about 750,000 miles of roads in the U.S. and Canada. The expansion, which will nearly double the automaker’s Super … Continue reading
AAA: Reverse Automatic Emergency Braking Not Foolproof
Recent American Automobile Association (AAA) research looked at various simulated collisions across four popular 2023 model-year vehicles equipped with reverse Automatic Emergency Braking (AEB) systems with rear cross-traffic mitigation. According to the group, AEB systems may significantly reduce rear-end collisions. … Continue reading
Auto Glass Safety Council Announces Spring Training Schedule
The Auto Glass Safety Council’s (AGSC) spring training sessions include a two to three-hour-long review course plus the credentials needed to take the AGSC certification test. The sessions are free for technicians who work for AGSC Registered Member Companies and … Continue reading
Allstate to Seek Additional Auto Insurance Rate Increases
Allstate CEO Tom Wilson told investors during the company’s February 8 Fourth Quarter 2024 earnings call that the company plans to pursue further rate increases in its auto insurance business this year. In December 2023, Allstate received approvals for rate … Continue reading
Kaizen Offers ADAS Training Course
Kaizen Glass Solutions announced the launch of its two-day Advanced Driver Assistance Systems (ADAS) training course, designed to equip auto glass professionals with the necessary skills and knowledge to leverage their investment in ADAS technology fully. The course covers a … Continue reading
Safelite Safe Spot Sensory Room Opens in Ohio, Arena
The Columbus Blue Jackets and Nationwide Arena cut the ribbon February 13 on a room sponsored by Safelite for fans who have difficulties processing sensory information. The Safelite Safe Spot sensory room offers a quiet space for people with conditions … Continue reading
European Court Rules on Right to Repair
The European Court of Justice ruled that automakers must give companies that work on or with their vehicles access to the data those vehicles generate and allow access to those data systems. In the U.S., consumer advocates launched a pressure … Continue reading
Auto Glass Sales in the Americas Boost NSG Earnings
NSG’s auto glass sales in the Americas comprised 19%, or $70 million, of the company’s 3rd Quarter 2024 revenue, which compares to $84 million (21%) in European auto glass sales and $40 million (10%) in Asia. On February 9, the … Continue reading
NHTSA Probes Lucid’s Software Fix for Defroster Recall
The National Highway Traffic Safety Administration (NHTSA) opened an investigation into a January Lucid Motors windshield defroster recall over concerns that the automaker’s software update solution may not adequately fix the problem. Lucid issued a recall on January 10 for … Continue reading
Following in Father’s Footsteps, Timothy Williams Continue an Auto Glass Legacy
Editor’s Note: In honor of Black History Month, GlassBYTEs is profiling African American auto glass professionals. Timothy Williams learned the auto glass repair and replacement trade, working alongside his dad, Charlie Williams, doing basic shop chores like sweeping, running errands, … Continue reading
Strong Auto Glass Sales Drive NSG’s 3Q 2024 Revenue
On February 9, NSG reported 3rd Quarter 2024 revenue of $4.1 billion, an 8.2% increase from prior-year revenue of $3.8 billion, driven by continued improvement in its auto glass segment. Operating profits also increased to $215,000 million in the quarter, … Continue reading
Consumer Advocates Press FTC on Right to Repair
Right to Repair laws remain of paramount importance to the auto glass industry. The consumer advocates Public Interest Research Group (PIRG) and its allies have pressed the Federal Trade Commission (FTC) to move forward on Right to Repair regulations to … Continue reading
Auto Glass Experts Inks Deal with Johnson Window Films
Johnson Window Films partnered with Automotive Glass Experts (AGE) to supply the automotive glass repair and replacement company with its window film products. The partnership provides “a comprehensive range of window film applications as a complementary service in AGE workstations,” … Continue reading
Nissan Recalls 2024 Muranos Due to Detaching Glass Panels
The National Highway Traffic Safety Administration (NHTSA) issued a recall for 2024 Nissan Murano vehicles because an incorrect primer may have been used during the installation of quarter glass assemblies. Nissan had alerted NHTSA that the urethane adhesive bond may … Continue reading
Illinois to Replace Windshield Toll Transponders with Stickers
The Illinois Tollway in January began moving away from traditional windshield-mounted transponders to sticker tags, which the agency says will be more efficient and cost-effective. Drivers with a current working transponder mounted on their windshield will not have to switch … Continue reading
U.S. Transportation Secretary Expresses Concern over VR Headsets
U.S. Transportation Secretary Pete Buttigieg on February 5 warned drivers to pay attention at all times when behind the wheel of an automobile after videos emerged of people wearing virtual reality (VR) headsets while driving. Buttigieg responded on X, formerly … Continue reading
Sunroof Case against Mercedes-Benz Moves Forward
A judge in the U.S District Court for the Northern District of Georgia gave a green light to a lawsuit against Mercedes-Benz alleging that panoramic sunroofs in some models are prone to randomly shatter under normal conditions. The lawsuit began … Continue reading

