Category Archives: glassBYTEs Original Story

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PPI: July Shows Mostly Increases in Auto Glass Material Pricing

Prices for materials used in the auto glass industry showed mostly increases in July 2020, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass*, increased by … Continue reading

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Financial Results for Boyd Group Proves Impact of COVID-19

The COVID-19 pandemic definitely made an impact on industry companies, as was shown through the recent financial results for Boyd Group Services Inc. The company, which owns, Gerber Collision and Glass and Glass America, issued its financial results for the … Continue reading

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NSG Group Reports Drop in Revenue, Operatizing Profit

NSG Group reported a drop in revenue and operating profit for each of its segments in the first quarter (Q1) of fiscal year (FY) 2021 (April through June 2020) compared to FY2020 Q1. In total, the company reported $859.9 million* … Continue reading

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Webinar Highlights the Importance of OEM Certification

“You’re making the investment today for the return down the line,” said Connor Smith, CARSTAR original equipment manufacturer (OEM) manager, as he began describing the value in auto glass businesses gaining OEM certifications in an industry webinar. The webinar, The … Continue reading

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AGSC Announces New Meeting Dates

The Auto Glass Safety Council™ (AGSC) has rescheduled its meetings originally scheduled for September. The meetings have been moved to the week of January 11, 2021 in Orlando, Fla. All AGSC and NWRD meetings scheduled for September, including the AGRSS … Continue reading

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Calibration Highlighted in UK Insurance Requirements

Thatcham Research (Thatcham), a not for profit insurer-funded research center, recently published its UK Insurance Industry Requirements (IIR), which, according to the research center, promotes safe repairs for Advanced Driver Assistance Systems (ADAS) equipped vehicles. There is also a specific … Continue reading

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Judge Issues Stipulations and Proposed Protection Order in Ongoing Boycott Lawsuit

A Federal Court Judge recently issued new stipulations and a “proposed” protection order in an ongoing boycott lawsuit that involves several industry companies. The proposed protection order is designed to safeguard confidential business and trade secret information that is consistent … Continue reading

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Connecticut Auto Glass Bill Doesn’t Make it Out of 2020 Session

The auto glass legislation introduced earlier this year has failed to make it out of Connecticut’s 2020 session. The House Bill, also known as HB 5294, looked to “establish an auto glass temporary license to allow auto glass companies doing … Continue reading

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SEMA 2020 is Cancelled

The Specialty Equipment Market Association (SEMA) Show will not be taking place this year. The association made an announcement this afternoon and stated COVID-19 and concerns about unavailable event facilities and services were the cause. “While both event organizers and … Continue reading

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AGSC Issues Recalibration Guidance

The Auto Glass Safety Council (AGSC) has recently released a checklist for use with vehicles that require an Advanced Driver Assistance Systems (ADAS) recalibration after having an auto glass replacement. “Proper calibration of the ADAS system in a vehicle after … Continue reading

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CSN Collision Centres and 1Collision Network Merge

CSN Collision Centres (CSN) and 1Collision Network (1Collision) recently announced the merger of their businesses. The CSN and 1Collision footprint now has 240 locations across North America, with a combined network revenue of over $550 million USD ($750 million CAD). … Continue reading

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Decreases For Miles Driven in Every Region in Latest Report

All road and street travel in the U.S. decreased by 25.5%, or 72.9 billion vehicle miles, for May 2020, compared to May 2019, according to the Federal Highway Administration’s (FHA) most recent numbers. Month-over-month miles driven went up by 24.1% … Continue reading

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Is There a Coin Shortage and Could it Affect Your Business?

Yet another casualty of COVID-19 is a shortage of coins in the U.S., according to media reports and confirmed from the Federal Reserve. This may or may not be affecting retail auto glass businesses, as most people pay via credit … Continue reading

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LKQ Corporation Second Quarter Results Report Improved Revenue Trends and Debt Reduction

LKQ Corporation released its second quarter 2020 revenue of $2.6 billion today which is down 19.1% year-over-year, according to the company. Other results include a net income of $119 million (down 21.2%), an adjusted net income of $161 million (down … Continue reading

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Leaky Windshield Class Action Suit Gets Pulled from Federal Court

The lead plaintiff in a class action lawsuit against Jaguar Land Rover North America LLC (JLRNA), that alleged the manufacturer was responsible for a number of leaky windshields, has filed a notice of dismissal in Tennessee Federal Court. According to … Continue reading

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Corning Emerges with Strong Second Quarter Report

Corning Inc. (Corning) highlighted its strength and positive performance despite COVID-19, attributing it to several initiatives during the company’s second fiscal quarter financial report conference call. Corning manufactures Gorilla Glass, which is found in both the smartphone and automotive industry, … Continue reading

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Class Action Suit Gets a New Set of Stipulations

New stipulations and court dates have been set for an ongoing class action lawsuit centered on alleged defective sunroofs for select Volvo models. The class action suit was filed on behalf of Plaintiffs Joanne Neale, Keri Hay, Kelly McGary, Svein … Continue reading

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PPI: June Shows Upswing in Auto Glass Material Pricing

Prices for materials used in the auto glass industry showed increases in June 2020, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass*, increased by 2.3% on … Continue reading

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Auto Glass America Renews its Protective Order Motion

Auto Glass America LLC, (AGA) revived its motion for a protective order against Allstate this week. The motion is in an effort to “prohibit the disclosure of irrelevant and non-discoverable financial records and information” by AGA’s certified public accountant, Lacy … Continue reading

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OSHA Reminders for Work During Extreme Temperatures

With temperatures soaring across the U.S., the Occupational Safety and Health Administration (OSHA) reminds companies to protect workers during heat exposure, both indoors and out. In the auto glass industry, technicians are busy doing installations, and in glass plants they … Continue reading

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Progressive Issues New Market Pricing

Progressive Insurance recently sent out a notice regarding its new policy on glass market pricing for static, dynamic and dual recalibrations. The auto insurance’s new pricing policy became effective for glass shops at the beginning of the month. Progressive notes … Continue reading

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Let’s Get Inventive: Auto Glass Inventors Share Their Stories

If you missed the May/June issue of AGRR, then you neglected to hear the stories of a few auto glass technicians such as Ben Rorick of TechnaGlass and Jacques Navant of Don’s Mobile Glass, turned inventors, who were profiled in … Continue reading

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AGSC Issues Manual on Providing Services During Pandemic 

The Auto Glass Safety Council has issued a new manual on providing services during the COVID-19 crisis. Dealing with COVID-19 in the Workplace provides manufacturers, suppliers and auto glass repair and replacement companies with information on proper procedures and equipment for … Continue reading

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Volkswagen Dodges a Class Action Lawsuit Over Alleged Defective Sunroofs

Krzysztof Ziarno has voluntarily dismissed a class action lawsuit he filed in April of this year against Volkswagen Group of America (VW). Ziarno was suing the auto manufacturer after alleging the company “knowingly sold models with defective sunroofs” that leaked … Continue reading

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Safelite Solutions Now Powers MAPFRE Insurance’s Auto Glass Program

Safelite Solutions (Safelite) will soon take over claims administration for MAPFRE Insurance in a Massachusetts auto glass program. MAPFRE refers to the program as a single end-to-end management solution that is expected to benefit all of its auto glass claims. … Continue reading

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Federal Judge Denies Motion to Dismiss

U.S. District Judge, Carlos Mendoza, denied Auto Glass America (AGA) and its owner Charles Isaly’s motion to dismiss for lack of subject matter jurisdiction in its assignment of benefits (AOB) fraud lawsuit yesterday. The ongoing legal battle is between Allstate … Continue reading

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Auto Glass Companies Make Global Franchise Listing

Entrepreneur Magazine ranked the top global franchises and several auto glass companies made its 2020 listing. Novus Glass, Ziebart, Glass Doctor and SuperGlass Windshield Repair made it on to the magazine’s Franchise 500. The Annual Franchise 500 ranks franchise companies … Continue reading

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NOVUS Glass Welcomes First Exclusively Mobile Franchise in Canada

Daryll O’Keefe, regional vice president for Fix Network Ontario, recently welcomed Steve Ramdan and Brian Ganase as the first franchise strategic partners to offer auto glass repair and replacement services using the NOVUS Glass mobile van. The van is prepared … Continue reading

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Another Lawsuit Reaches Settlement

The Florida assignment of benefits (AOB) fraud lawsuit between Government Employees Insurance Co., GEICO Indemnity Co., GEICO General Insurance Company and GEICO Casualty Co. (collectively GEICO) and the defendants: Smart Ride (originally organized under the name Chipio Windshield Repair, LLC), … Continue reading

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GEICO Dismisses AOB Fraud Lawsuit Following Settlement

The Central California lawsuit between Government Employees Insurance Co., GEICO Indemnity Co., GEICO General Insurance Company and GEICO Casualty Co. (collectively GEICO) and Winaffix Auto Glass LLC (WAG) and its owners, Tal Elzari and Navid Vatankhahan has ended. According to … Continue reading

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General Motors Posts ADAS Resources

General Motors (GM) recently published a guide for auto glass businesses, auto insurers and consumers on Advanced Driver Assistance Systems (ADAS). The recently published document provides a list of available systems, components involved, and when these require a calibration procedure … Continue reading

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Auto Glass America Issues Response to Lawsuit

Just prior to the official kickoff to the July 4th holiday weekend Auto Glass America (AGA) and its owner Charles Isaly filed a response to a motion for a protective order filed by Auto Glass Inspection Services Inc. (AGIS). This … Continue reading

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Holiday Weekend Update: See Which Shops are Open

Independence Day falls on a Saturday this year and this week glassBYTEs asked auto glass business if they would be open or closed tomorrow in observance of the holiday. The chart below shows the results of our poll. Closed Friday … Continue reading

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Class Action Complaint Filed Against Land Rover For Alleged Windshield Leaking Issue

TH Chiro, PLLC has become the lead plaintiff in a class action complaint, filed in Tennessee, against Jaguar Land Rover North America LLC (JLRNA). In the class action complaint, Chiro alleges the auto manufacturer is responsible for windshield leaks that … Continue reading

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Webinar Highlights What the Industry’s Future in Repair Could Be Like

As more states continue reopening the Collision Industry Electronic Commerce Association (CIECA) took a closer look at the current landscape of the industry. The association hosted a webinar titled “Back to the Future of Collision Repair & How CIECA Brings … Continue reading

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Report Shows Link Between Distracted Driving and Auto Insurance Premiums

The Coronavirus forced the country into a state of constant change for months as medical professionals and government leaders tried to learn as much as they could while offering safety guidelines. The auto glass industry was directly impacted when states … Continue reading

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New Hampshire Bill Dies in Committee

A bill that was pre filed at the end of 2019 and introduced in New Hampshire’s House earlier this year failed to make it out of the Senate. The bill, also known as HB 1455, would have made it “an … Continue reading

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Visibility Issue Prompts NTHSA to Issue Recall

The National Highway Traffic Safety Administration (NHTSA) recently issued three visibility recalls on Highland Ridge RV, Keystone RV Company (Keystone), and Thor Motor Coach (TMC). Each recall states the affected vehicle models have bonding issues. Highland Ridge RV The recall, … Continue reading

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Class Action Complaint Filed Against Mercedes-Benz for Alleged Spontaneous Sunroof Breakage

Bruce Pickens has become the lead plaintiff in a class action complaint, filed in Illinois, against Mercedes-Benz, Daimler AG, Saint-Gobain Sekurit (Saint Gobain), and Napleton Autowerks of Indiana, Inc. (Napleton Autowerks). In the class action complaint, Pickens alleges the German … Continue reading

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Auto Glass Related Companies Make Fortune 500 Listing

Fortune 500 magazine ranked the biggest American companies in its June/July 2020 issue, a few of which are related to the auto glass and insurance industries. Several were in the top 100: Ford Motor landed the 12th spot earning $155,900 … Continue reading

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Judge Weighs in on Another Protective Order

Auto Glass Inspection Services Inc. (AGIS) urged the Court to grant an order of protection in relating to Auto Glass America, LLC’s (AGA) notices of deposition Duces Tecum. A Duces Tecum is a type of subpoena that requires a witness to … Continue reading

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PPI: May Shows Increase in Auto Glass Material Pricing

Prices for materials used in the auto glass industry showed increases in May 2020, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass*, increased by 1.8% … Continue reading

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Judge Grants Plaintiff’s Class Certification Motion

Federal Court Judge Joseph Dickson made rulings on several matters in Volvo’s ongoing sunroof class action lawsuit this week. According to Judge Dickson’s order, the plaintiffs’ renewed motion for class certification is to be served on the defendant Volvo, on … Continue reading

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Subaru Motions to Dismiss Class Action Lawsuit

Subaru of America Inc. (Subaru) filed a reply brief to further support the company’s motions to dismiss an ongoing class action lawsuit, originally filed by Christine Powell against the auto manufacturer for allegedly defective windshields. The suit also added 15 new … Continue reading

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Adhesion Issue Sparks Recall

The National Highway Traffic Safety Administration (NHTSA) issued a new safety recall of certain Jayco, Inc. (Jayco) buses, medium, and heavy vehicles. The recall states the affected vehicle models’ adhesive bond between the glass and the metal hinge frame of … Continue reading

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LKQ Corporation Announces Second Quarter 2020 Business Update

LKQ Corporation (LKQ), parent company of PGW Auto Glass, announced an update on its second quarter 2020 operating performance through May, as well as an amendment to its Senior Secured Credit Facility. LKQ stated the coronavirus’s effect through May 2020 … Continue reading

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Ford Cautions Against the Use of Aftermarket Glass

Ford Motor Company issued a statement earlier this month, outlining what it says is the need for OEM glass to be used in replacement on the company’s vehicles. The statement says that the “[w]indshield and side glass play an integral … Continue reading

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Guardian Europe Finalizes Sale of Automotive Aftermarket Glass Fabrication and Distribution Business

Guardian Europe S.à r.l. (Guardian) has finalized the sale of its Guardian Automotive  aftermarket glass fabrication and distribution business to PARTER Capital Group AG (PCG). The transaction includes automotive glass fabrication operations in Llodio and Valencia, Spain, and a warehouse … Continue reading

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Webinar Highlights ADAS Calibration Importance

A recent webinar highlighted the importance of Advanced Driver Assistance Systems (ADAS) calibrations and why your technicians should have a record of what they’ve done during the process. The webinar featured Brent Johnson, Chief Collision Technology global product management director, … Continue reading

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PPPFA Guidelines Could Help Your Auto Glass Business

The President signed the Paycheck Protection Program Flexibility Act (PPPFA) into law on June 5, which is geared towards small businesses, including auto glass companies, who qualified for the Paycheck Protection Program (PPP). The House passed the PPPFA on May … Continue reading

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Judge Dismisses Order of Protection Request

A request for an order of protection filed by Auto Glass Inspection Services Inc. (AGIS) was denied this week, as was a motion to reject a non-party Subpoena Deposition Duces Tecum filed by Allstate. In the ongoing lawsuit between Allstate … Continue reading

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Round Two of Subpoenas in Allstate Lawsuit

The ongoing lawsuit between Allstate Insurance Company, Allstate Fire and Casualty Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company (collectively Allstate) and defendants Auto Glass America LLC (AGA) and its owner, Charles Isaly show no signs … Continue reading

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Glass in Space? Check Out the SpaceX Cockpit.

A recent trip into space has become an Internet sensation for many in the glass business, as the shuttle now sports a full glass cockpit. On Saturday, May 30, 2020 SpaceX’s Falcon 9 launched Crew Dragon’s second demonstration mission from … Continue reading

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Vitro to Close Evansville Plant

Vitro Automotive Glass (Vitro) has announced it is closing its auto glass manufacturing plant in Evansville, Ind., by the end of the year. According to Vitro, the economic impact of COVID-19 was a factor in the decision. Vitro previously had … Continue reading

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International Panel Discussed Changes to Auto Insurance Claims in Webinar

Several states have slowly begun to re-open, which means more drivers are expected to return to the roads – a relief for the auto insurance industry. The Claims Bridge International (CBI) hosted a free webinar yesterday; titled “Is COVID-19 Driving … Continue reading

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Hyundai Owners Allege Windshields Spontaneously Break in Class Action Complaint

Lorenzo Ford and Tina Forehand (collectively the plaintiffs) recently filed a class action complaint against Hyundai Motor America (HMA) and Hyundai Motor Company (HMC), (collectively Hyundai or defendants) in Central California. The plaintiffs allege Hyundai manufactured, marketed, distributed, and sold … Continue reading

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Tesla Owner Sues Automaker Over Alleged Defects

Entewan Faragalla recently filed a class action complaint in California against Tesla Inc. and Tesla Motors (collectively Tesla). Faragalla alleges the auto manufacturer’s vehicles are “defective insofar as they are equipped with defective touchscreen media control units (MCU(s)) which routinely fail … Continue reading

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NSG Releases Fiscal Year Financials

Nippon Sheet Glass (NSG) recently released its 2020 fiscal year financial results and it noted the company’s automotive glass sales revenue decreased when compared to the same period last year. NSG is one of the largest auto glass manufacturers in … Continue reading

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Top Private Fleets List a Wide Cross Section – Including AGRR Companies

FleetOwner magazine ranked the top 500 private fleets based on the number of trucks and tractors they operate in its April issue. The list, according to the company, is based on a FleetSeek database that’s continuously updated. FleetOwner noted its data is … Continue reading

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Auto Glass Business Owners Grapple with Employees Who Don’t Want to Come Back

A recent report in FORBES magazine discussed a situation that a number of business owners have found themselves in, and auto glass company owners are no exception. The Federal Coronavirus Aid, Relief, and Economic Security (CARES) Act provides an additional … Continue reading

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Paul Morris Participates in Idea Sharing Summit for Businesses

Paul Morris, president of Jack Morris Auto Glass – Memphis, was recently featured in the Finding Funding segment of a New Normal virtual summit developed by the Tennessee Chamber of Commerce in cooperation with Memphis Mayor Jim Strickland. Jack Morris Auto Glass didn’t … Continue reading

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Auto Glass Inspection Service Objects to Subpoena in AOB Lawsuit

The legal face-off between Allstate Insurance Company, Allstate Fire and Casualty Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company (collectively Allstate) and defendants Auto Glass America LLC (AGA) and its owner, Charles Isaly continues to heat … Continue reading

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Auto Glass Week™ Announces Change of Dates

Auto Glass Week ™ 2020 has been rescheduled. The international event will now be held January 12-14, 2021 at the Orange County Convention Center in Orlando, Florida. The city and venue have remained the same, only the dates have changed … Continue reading

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Boyd Group Reports Sales

Boyd Group Services Inc. (The Boyd Group) released its 2020 first quarter financial report today and noted its sales increased by 12.6% to $628.4 million when compared to the same period in 2019. According to the report, its same-store sales … Continue reading

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California Clamps Down on 1099 Contractors

California often serves as a bellwether for legislation that is slowly adopted in other states throughout the country and an Assembly Bill could have serious implications for auto glass companies that subcontract work to installers as independent (1099) contractors. Assembly … Continue reading

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Mediator Cancels Scheduled Session in Auto Glass AOB Fraud Lawsuit

Mediator Stanford Blake of Tampa, Fla. filed a notice of cancellation today for a virtual mediation set for May 27, 2020 via Zoom in the ongoing legal showdown between Allstate Insurance Company, Allstate Fire and Casualty Insurance Company, Allstate Indemnity … Continue reading

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Auto Glass Replacement Businesses Donate PPE Supplies

The PipeKnife Company (PipeKnife) teamed up with Clean Plus Inc. (Clean Plus) to make a donation of personal protective equipment (PPE) to the Loveland, Colo. police department. The two companies also donated sanitizer, sprayers and nitrile gloves. The donation, which … Continue reading

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Fuyao Releases 2019 Year-End Results and Highlights Future Goals

Fuyao Glass Industry Group (Fuyao) recently released its 2019 annual financial report, which ended on December 31, 2019. The company highlighted its revenue growth, global response to COVID-19, and more in its report. “In 2019, the global economic growth weakened … Continue reading

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Reimbursements Land State Farm in Supreme Court

MRI Associates of Tamps Inc. (MRI Associates) went to the Supreme Court in hopes of overturning a previous ruling in favor of State Farm Insurance Co. (State Farm). The lawsuit centers on State Farm’s method for calculating reimbursements under Florida’s … Continue reading

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Allstate Asks Court to Extend Mediation Date – Court Issues Response

The beginning of May saw new movement in the ongoing assignment of benefits (AOB) fraud lawsuit between Allstate Insurance Company, Allstate Fire and Casualty Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company (collectively Allstate) and defendants … Continue reading

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Judges Deny Class Certification in Honda Lawsuit

A panel of judges denied an appeal which had sought to gain class action status in a lawsuit against Honda Motor Co. (Honda). The lawsuit alleged Honda sold its Pilots with defective power windows. Circuit Court Judges Johnnie Rawlinson and … Continue reading

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Geico Sends Notice On New Market Pricing

Geico recently sent out a notice regarding its new policy on glass market pricing for recalibrations, in the U.S. excluding Florida. The auto insurance’s new pricing policy will become effective for glass shops May 14, 2020. Geico says the rate … Continue reading

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Geico Files Another AOB Fraud Lawsuit – This Time in Arizona

Government Employees Insurance Co., GEICO Indemnity Co., GEICO General Insurance Company and GEICO Casualty Co. (collectively Geico) filed a complaint in Arizona Federal Court against defendants, Auto Glass Express (AGE) and its owners and managers, Danielle Dean and Saxton Lafasto … Continue reading

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First Quarter Results Out for LKQ

LKQ Corporation (LKQ), parent company of PGW Auto Glass, reported several decreases in its first quarter in 2020, according to its latest financial report. The company’s first quarter revenue went down by 3.2%, to the tune of $3 billion. Net … Continue reading

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Volvo Urges Judge to Dismiss Plaintiff Subpoenas in Sunroof Lawsuit

Volvo defense attorneys filed a letter to the presiding judge urging the court to dismiss subpoenas, filed by the plaintiffs, requesting additional information from the Department of Motor Vehicles (DMV) in an ongoing leaking sunroof class action lawsuit. “Nearly six … Continue reading

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Auto Claims Down 50% Says Solera

COVID-19 seems to become more taxing as time continues and more is learned about the virus. Solera recently held a webinar COVID-19 What’s Now and What’s Next, where a panel of the company’s experts addressed how the virus is impacting … Continue reading

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Increases For Miles Driven in Every Region in Latest Miles Driven Report

All road and street travel in the U.S. increased by 2.1%, or 5.3 billion vehicle miles, for January 2020, compared to January 2019, according to the Federal Highway Administration’s (FHA) most recent numbers. This is before the COVID crisis hit … Continue reading

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Industry Webinar Highlights Tracking Workplace COVID-19 Cases and More

COVID-19 has not been a stranger to the industry as multiple auto glass repair and replacement businesses have made adjustments, and in some cases, have temporarily closed in order to help limit the virus’ spread. Vector Solutions hosted a webinar … Continue reading

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National Labor Relations Board Sides in Fuyao’s Favor

Fuayo Glass America Inc. (Fuyao) will not be prosecuted by the National Labor Relations Board (NLRB) because the allegations made against the auto glass company in “American Factory” were not timely, according to an agency official. Patricia Nachand, NLRB Ohio … Continue reading

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Industry Webinar Highlights COVID-19 Challenges

As COVID-19 continues to impact the industry, the Collision Industry Electronic Commerce Association (CIECA) hosted a webinar that focused on some of the challenges associated with the continued spread of the virus. “This broadcast is aimed at addressing the many … Continue reading

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More Industry Companies Share Thoughts on COVID-19 Relief Programs

glassBYTEs previously released an article detailing government COVID-19 relief program options for auto glass business owners. Since then, additional companies have come forward and have shared what programs they view as most valuable. “The stimulus package won’t do it all, … Continue reading

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Court Grants Parts and Denies Parts of Tesla’s Motion to Dismiss in Injury Lawsuit

A Federal Judge recently ruled to grant parts and deny parts of Tesla’s motion to dismiss, in its lawsuit with plaintiff, Marlen Mesutovich Izzetov and his minor child. Izzetov has alleged the electric auto manufacturer is responsible for injuries his … Continue reading

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Allstate Asks Court to Allow Response to Show Cause Order

It didn’t take long for Allstate Insurance Company, Allstate Fire and Casualty Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company (collectively Allstate) to file a request to respond to a show cause order in its ongoing … Continue reading

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Judge Discharges Show Cause Orders in Ongoing AOB Fraud Lawsuit

Michael Laurato is a defense attorney in the ongoing battle between Allstate Insurance Company, Allstate Fire and Casualty Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company (collectively Allstate) and defendants Auto Glass America LLC (AGA) and … Continue reading

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Mygrant Files Denial

Mygrant Glass Company Inc. (Mygrant) recently filed a response to O.E.M. Glass Network Inc. and Brooklyn Wholesale Glass Inc. (known together as OEMGN) amended complaint in the boycott lawsuit involving several industry companies. Mygrant denies all of the allegations in … Continue reading

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Vitro Automotriz Glass Closes One of Its Production Lines; Issues Recall

Vitro Automotriz, S.A. de C.V. (Vitro) has announced the company is closing one of its production lines in Meadville, Pa., where more than 100 positions will be impacted by the closing. According to Vitro, the economy, COVID-19 and a need … Continue reading

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COVID-19 Impacts Drivers State-By-State

Mojio recently released a new project that examines COVID-19’s impact on driving behavior. The project analyzes vehicle usage, which has decreased since the virus began to spread according to the company’s data, at both nationwide and state-by-state levels. Mojio designs, … Continue reading

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How CDC Advises Cleaning Up After a Worker Gets Infected

The auto glass industry has tried to combat the spread of COVID-19 by following guidelines from the Occupational Safety and Health Administration (OSHA) as well as local and state government officials. Both Tesla and State Farm have announced having employees … Continue reading

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Industry Experts Share Insight on the Usefulness of Government Relief Programs

The government has created several relief programs as a result of COVID-19’s impact. The Coronavirus Aid, Relief, and Economic Security (CARES) Act, the Paycheck Protection Program (PPP) loan, the Economic Injury Disaster Advance Loan (EIDL), and the Families First Coronavirus … Continue reading

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Mygrant Glass Opens Four Locations

Mygrant Glass has recently opened four new locations, which the company states brings it to a total of 84 operating locations nationwide. The new locations are located as follows: Centennial, Colo., located at 7151 S. Blackhawk Street, Suite 100; Windcrest, … Continue reading

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Allstate Claims Recent Motion to Dismiss was Made in Bad Faith

Allstate Insurance Company, Allstate Fire and Casualty Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company (collectively Allstate) filed a response to the defendants, Auto Glass America LLC (AGA) and its owner, Charles Isaly’s motion to dismiss … Continue reading

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Allstate Claims Recent Motion to Compel was Frivolous – Asks Court to Dismiss it

Allstate Insurance Company, Allstate Fire and Casualty Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company (collectively Allstate) filed a response to the defendants, Auto Glass America LLC (AGA) and its owner, Charles Isaly’s motion to compel … Continue reading

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Understand How the Families First Coronavirus Response Act Affects You

The Families First Coronavirus Response Act (FFCRA) requires certain employers to provide their employees with paid sick leave or expanded family and medical leave for specified reasons related to COVID-19. The Department of Labor’s Wage and Hour Division administers and … Continue reading

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General Motors Works Around the Clock to Meet Ventilator Demand

President Trump signed a memorandum directing the health and human services secretary to use “any and all authority available under the Defense Production Act to require General Motors (GM) to accept, perform, and prioritize federal contracts for ventilators” at the … Continue reading

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Research Firm Takes Stock of COVID-19 in Variety of Areas

Analysts at ABI Research published a white paper analyzing various industries and the potential impacts of COVID-19. glassBYTEs.com breaks it down in a few key areas including automotive sales, transportation and logistics and manufacturing. First in the area of smart … Continue reading

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Safelite Announces Layoffs and Other Measures in Response to COVID-19

Safelite president and CEO Tom Feeney announced major company changes today, due to the effects of COVID-19 on the auto glass industry. According to Feeney, the company has experienced unprecedented change brought on by unimaginable circumstances. “COVID-19 is a major … Continue reading

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Experts Weigh in on Self-Care, Mental and Emotional Wellness During Pandemic

Practicing self-care isn’t anything new, in fact it might be seen as more valuable now that the country has been under additional stress since the COVID-19 outbreak. The virus seems to have everyone on the move as many are working … Continue reading

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Safelite Solutions Stops Contact Center Operations for SGC Network

Safelite Solutions (Safelite) has announced that on Wednesday, March 25th, 2020, Safelite will cease contact center operations for SGC Network Shop Care and transition service needs to its digital channels, due to decreased volume, according to the company’s announcement. All … Continue reading

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Senate Passes Stimulus Package with Relief for Businesses, Individuals

Following days of negotiations and failed attempts, the U.S. Senate finally agreed to a $2 trillion stimulus package Wednesday aimed at propping up U.S. households and businesses amid the COVID-19 outbreak. White House and Senate leaders announced an agreement in … Continue reading

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Allstate Responds to Courts Ruling on Mediation Extension Request

Allstate Insurance Company, Allstate Fire and Casualty Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company (collectively Allstate) filed an unopposed motion that requested additional time for the insurance company to respond to the defendants, Auto Glass … Continue reading

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Auto Insurance Agencies See Reduced Claims Since Virus Outbreak

As more states implement shutdowns in an effort to limit COVID-19’s reach, auto insurance providers run the risk of declines in insurance claims. J. Robert Hunter, Consumer Federation insurance director and Birny Birnbaum, Center for Economic Justice director, wrote a … Continue reading

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Clarifying Essential Employees and Further Effects on Industry Businesses

When California announced yesterday that the state, with the exception of “essential employees,” was on lockdown, many business such as auto glass companies, wanted to make sure that they indeed fall into that essential category. Then this morning the Pennsylvania … Continue reading

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Judge Grants and Denies Parts of Mediation Extension Request in Ongoing Lawsuit

A Florida Middle Court Judge ruled to grant and dismiss portions of Allstate Insurance Company, Allstate Fire and Casualty Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company (collectively Allstate)’s request for additional time prior to its … Continue reading

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Boyd Group Services Inc. Report States Its Sales increased by 22.5%

Boyd Group Services Inc. (The Boyd Group) released its 2019 fourth quarter and full year financial report today and says sales increased by 22.5% to $2.3 billion (from $1.9 billion), when compared to the same time period in 2018. Same-store … Continue reading

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How OSHA Says Companies Should Deal With COVID-19 in the Workplace

As U.S. companies face down the threat of COVID-19, the U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) released input for how to prepare for and minimize impacts. Guidance was developed with the help of the U.S. Department … Continue reading

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COVID-19 Outbreak Prompts Auto Glass Shops to Take Action

As COVID-19 continues to spread some auto glass businesses have implemented additional safety practices to ensure their employees and customers remain protected. glassBYTEs reached out to some industry professionals to learn what if any changes they’ve made. Carlex issued the … Continue reading

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Could the COVID-19 Outbreak Lead to Additional Mediation Time?

The COVID-19, also known as the coronavirus, outbreak sparked Allstate Insurance Company, Allstate Fire and Casualty Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company (collectively Allstate) to request additional time prior to its scheduled mediation with … Continue reading

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XYG Issues Statement in Response to “Auto Glass Industry Faces Calibration Issues from Two Manufacturers” 

XYG is issuing a statement to correct and clarify the claims made in the “Auto Glass Industry Faces Calibration Issues from Two Manufacturers” article. Click here for the full statement from XYG. glassBYTEs issued a statement as well.  

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GM Class Action Lawsuit Gets Pulled From the Courtroom

Jason Truesdell turned the lights off on his class action lawsuit against General Motors LLC (GM) by volunteering to dismiss it. Truesdell filed a complaint against the auto manufacturer alleging a defect in certain 2010-2015 Cadillac SRX vehicle headlights. The … Continue reading

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Industry Members Share Stance Following Virus Outbreak

The coronavirus, also known as COVID-19, sparked national attention following several confirmed cases in the United States. The virus, which originated in China, has already killed more than 4,000 people worldwide, according to CNN, –Several in the auto glass industry … Continue reading

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Subaru Asks Judge to Dismiss Class Action Suit

Subaru of America Inc. (Subaru) recently requested the class action lawsuit, originally filed by Christine Powell against the auto manufacturer for allegedly defective windshields, be dismissed for failing to state a claim and lack of jurisdiction. Last month 15 new … Continue reading

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Associations Speak Out On Connecticut Auto Glass Bill

Associations and businesses have begun to speak out – in both opposition and support – of a new piece of auto glass legislation introduced in Connecticut’s General Assembly. The bill, also known as HB 5294, looks to “establish an auto … Continue reading

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Tornado Impacts Carlex Auto Glass Plant

The Nashville auto glass industry is still feeling the impact of the tornado that swept through Nashville, Tenn. very early in the morning on Tuesday, March 3. The city as a whole has been left with scattered debris, down power … Continue reading

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Report Explores Value of Entering a Trade

Labor shortages have been an ongoing topic of concern for the auto glass industry, as many companies have found interest in entering trades has declined. But that might be changing, according to a recent report from Housecall Pro, which highlights … Continue reading

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Switchable Light Control Glass Selected for Certain Lexus Models

Nippon Sheet Glass Group (NSG) announced that its UMU smart window was selected for Lexus LM, a luxury chauffeured car, which launched in China and South East Asia in late February. The UMU smart window is a switchable light control … Continue reading

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Long-Time Industry Member, Thomas Reid Has Died

Thomas M. Reid, long-time auto glass professional passed away on February 29, 2020 at the age of 67. Reid died in his sleep in the presence of his family, according to Jerry Spears funeral home, located in Columbus, Ohio. Reid … Continue reading

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Judge Grants AGA’s Motion to Compel Allstate to Produce its Pricing Agreements

The legal showdown between plaintiff, Allstate Insurance Company, Allstate Fire and Casualty Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company (collectively Allstate) and the defendants, Auto Glass America LLC (AGA) and its owner, Charles Isaly marches … Continue reading

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DOT Grants Glazing Exemption from Three Vehicle Safety Standards for Automated Vehicles

The Department of Transportation granted a petition this month to Nuro for a temporary exemption from three provisions of Federal Motor Vehicle Safety Standard (FMVSS) No. 500 for low-speed vehicles. The exemptions involve the vehicle’s glazing, as the vehicle, the … Continue reading

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LKQ Corporation Reports Continued Growth in Fourth Quarter

LKQ Corporation (LKQ), parent company of PGW Auto Glass, reported growth in its fourth quarter in 2019 and the year as a whole, according to its latest financial report. The company’s annual revenue increased by 5.3%, which is an increase … Continue reading

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Auto Glass Company Offers Repair and Replacement Membership

Leonard Smith spends a lot of time thinking—and in the process created a new way to sell auto glass. Smith, the owner of Jazz Auto Glass with locations in New Orleans and Baton Rouge, sells memberships that offer his customers … Continue reading

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Part Two: Mitchell International’s Industry Trends Report Highlights ADAS and Auto Glass Replacements

Mitchell International, the parent company of National Auto Glass Specifications (NAGS), highlighted how Advanced Driver Assistance Systems (ADAS) has made the auto glass replacement business more complex in its 2019 Fourth Quarter Industry Trends Report. glassBYTEs previously highlighted the company’s … Continue reading

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Mediation Scheduled Following Motion to Dismiss in Fraud Suit

The legal battle between Allstate Insurance Company, Allstate Fire and Casualty Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company (collectively Allstate) and Auto Glass America LLC (AGA) and its owner, Charles Isaly intensified over the past … Continue reading

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Geico Files Complaint Against Winaffix Auto Glass and Its Owners for Alleged Fraud

Government Employees Insurance Co., GEICO Indemnity Co., GEICO General Insurance Company and GEICO Casualty Co. (collectively Geico) has filed a federal lawsuit in Central California against Winaffix Auto Glass LLC (WAG) and its owners, Tal Elzari and Navid Vatankhahan. The … Continue reading

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Bud Oliver Leaves NAGS

National Auto Glass Specifications (NAGS) is losing one of its long-time employees – Bud Oliver, who has served as the product operations director for Mitchell International Inc. has resigned. “I decided to leave the company. I informed them of my … Continue reading

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Windshield Class Action Lawsuit Continues

15 new plaintiffs have been added to a class action lawsuit that was originally filed by Christine Powell against Subaru. The suit alleges Subaru of America Inc. (Subaru) was “manufacturing, marketing and selling new vehicles with defective and dangerous windshields … Continue reading

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Arizona Dealers Weigh in on Latest Proposed AOB Legislation

“It’s a bad bill that’s designed to punish mom and pop shops, the little guys, from billing what we think is fair and reasonable,” said Rex Altree, SafePro Auto Glass president, when referring to new assignment of benefits (AOB) legislation. … Continue reading

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AGA Files Another Motion Against Allstate

Defendants Auto Glass America LLC (AGA) and its owner, Charles Isaly, went back to court Thursday, filing another motion to compel Allstate Insurance Company, Allstate Fire and Casualty Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company … Continue reading

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Consumer Reports Investigates Vehicles with Advanced Safety Systems

Advanced Driver Assistance Systems (ADAS) are becoming the norm when it comes to new automotive options for consumers, as safety has become a mainstream factor. Consumer Reports (CR) magazine recently shed light on this topic by publishing a list of … Continue reading

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Ford’s Faulty Sunroof Lawsuit Ends

U.S. District Judge Ronald B. Leighton granted Ford Motor Company’s (Ford) motion for a summary judgement in a lawsuit filed against the vehicle manufacturer by plaintiffs Jacob and Jessica Beaty. The Judge’s decision was filed in a Washington court yesterday. … Continue reading

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Judge Weighs in on Emergency Motion

U.S. Magistrate Judge Leslie R. Hoffman issued an order today that both grants and denies parts of an emergency motion filed in the ongoing battle between the plaintiff, Allstate Insurance Company (Allstate) and defendants, Auto Glass America LLC (AGA) and … Continue reading

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AGA Issues Fiery Response to Allstate’s Latest Request

“Allstate’s motion is due to be denied because a protective order is not warranted. And even though Allstate apparently thinks the circumstances present an ‘emergency’ situation, we are not even close,” a portion of a response filed by Auto Glass … Continue reading

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The Industry Weighs In On Oscar-Nominated “American Factory”

“American Factory,” a documentary which sparked a mix of reviews from the auto glass industry has been nominated for an Oscar. The awards ceremony will be held this weekend, but before you tune in to see how it fares, we … Continue reading

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Auto Insurance Companies Cheated by Attorney

William K. Sutor III, a Minnesota-based personal injury attorney, pled guilty to felony charges pertaining to a health care conspiracy to increase the amount billed to auto insurance companies following car accidents. Sutor entered a guilty plea this week, and, … Continue reading

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Mitchell International Takes a Look at Industry Trends in Q4

Mitchell International, parent company of National Auto Glass Specifications (NAGS), recently published its 2019 Fourth Quarter Industry Trends Report, which highlight challenges and opportunities with emotional artificial intelligence (emotion AI) and claims; the impact of the increasing risks associated with … Continue reading

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Florida’s Senate Introduces AOB Bill for the Second Time

The state of Florida has introduced assignment of benefit (AOB) legislation for the second time after it was defeated in the Senate Banking and Insurance Subcommittee last year on a split 4-4 vote. The proposed legislation, also known as S312 … Continue reading

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District Court Judge Weighs In On Boycott Lawsuit and Dismisses Some Claims

U.S. District Judge Nicholas G. Garufis dismissed some and allowed some of the claims against urethane manufacturer, Sika Corporation, in an ongoing boycott lawsuit, though the judge said some of the claims were time-barred in the lawsuit’s complaint. O.E.M. Glass … Continue reading

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Latest Miles Driven Report Shows Mostly Decreases

All road and street travel in the U.S. decreased by 0.1%, or 0.1 billion vehicle miles, for November 2019, compared to November 2018, according to the Federal Highway Administration’s (FHA) most recent numbers. Month-over-month miles driven remained the same when … Continue reading

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Safelite Solutions Inks Deal with Westhill

Today Safelite Solutions (Safelite) announced a new strategic partnership with Westhill Inc. (Westhill), an Atlanta-based digital solutions company. According to a Safelite press release, Westhill’s “breakthrough technology redefines the traditional property insurance claims process, resulting in a greatly enhanced policyholder experience.” … Continue reading

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USMCA is Signed; the End of ‘NAFTA Nightmare’

The President has signed the United States Mexico Canada Agreement (USMCA) trade deal in a ceremony that took place at the White House today. The USMCA replaces the nearly 25-year-old trade deal North American Free Trade Agreement (NAFTA). A few highlights of … Continue reading

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New York and West Virginia Introduce New Legislation

Both New York and West Virginia have pieces of legislation, that if passed could impact the auto glass industry. Both legislatures will consider making changes to their current laws in this year’s session. New York New York’s legislation was introduced … Continue reading

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Allstate Issues Second Motion To Compel Response

Allstate Insurance Company (Allstate) went back to the Southern Florida courts and filed a second response to Auto Glass America LLC (AGA) and its owner, Charles Isaly’s motion to compel discovery. Allstate believes AGA and Isaly are attempting to broaden … Continue reading

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PPI: December Auto Glass Materials Show Varied Pricing

Prices for materials used in the auto glass industry saw a variety of results in December 2019, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass, … Continue reading

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Geico Seeks More Than $144,000 Through Lawsuit

Government Employees Insurance Co., Geico Indemnity Co., Geico General Insurance Company and Geico Casualty Co. (collectively Geico) has filed a federal lawsuit in Florida’s middle district against the following parties: Smart Ride (originally organized under the name Chipio Windshield Repair, … Continue reading

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Defendant Vitro Automotriz Agrees with Motion to Dismiss

Vitro Automotriz, S.A. de C.V. (Vitro Automotriz) filed a document to dismiss an amended complaint from O.E.M. Network, Inc. and Brooklyn Wholesale Glass Inc. (collectively labeled OEMGN), after it was added to the list of defendants. It alleges the plaintiff … Continue reading

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Allstate Asks Court to Deny Latest Motion to Compel

Yesterday, Allstate Insurance Company (Allstate) filed a response to a motion to compel filed by Auto Glass America LLC (AGA) and its owner, Charles Isaly, alleging that the insurance company needs “to provide better answers to AGA’s first set of … Continue reading

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Novus Glass Shares Update on Franchisees After Cyber Attack on Payroll

Last fall glassBYTEs reported on a cyber incident that disrupted payroll for certain Novus Glass (Novus) franchisees. Several things have changed since Novus initially responded to the incident, and glassBYTEs reached out to the auto glass company for an update. … Continue reading

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Mitchell International Announces New Merchant Service Provider

Mitchell International announced it has partnered with UpdatePromisePay, powered by UpdatePromise, to be the merchant services provider for Mitchell Cloud Glass. The transition is set to begin in early February 2020, according to Rich Pannazzo, UpdatePromise chief operating officer. “We … Continue reading

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Class Action Lawsuit Filed For Alleged Breach of Contract

George Pappas has become the lead plaintiff in a class action complaint, filed in Illinois, against the Michigan-based insurance provider, Auto Club Insurance Association (ACIA). In the class action complaint, Pappas alleges the association is at fault for breaching a … Continue reading

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AGA Wants Clear Answers in Latest Motion to Compel

Auto Glass America LLC (AGA) and its owner, Charles Isaly, filed another motion to compel stating Allstate Insurance Company (Allstate) “needs to provide better answers to AGA’s first set of interrogatories served.” “Defendant [and counter plaintiff AGA], respectfully requests that … Continue reading

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Arizona Geico Fraud Lawsuit Reaches Settlement Agreement

The ongoing legal battle between Government Employees Insurance Co., Geico Indemnity Co., Geico General Insurance Company and Geico Casualty Co. (collectively Geico), and six parties has come to a close in an Arizona courtroom. According to the joint settlement motion, … Continue reading

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Volkswagen Vehicle Owner Files Class Action Lawsuit for Alleged Defective Sunroof

Sokol Gjonbalaj has become the lead plaintiff in a class action complaint, filed in New York, against Volkswagen Group of America, Inc. and Volkswagen AG (collectively VW). Gjonbalaj alleges the carmaker “knowingly used deceptive practices, to sell tens of thousands … Continue reading

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Safelite Motion in Discrimination Lawsuit Gets Denied

Safelite Fulfillment Inc.’s (Safelite) second motion to dismiss a discrimination lawsuit in New Jersey District Court has been denied. The court has yet to announce additional dates for this ongoing suit. Case Background Walters vs. Safelite began in June 2018 … Continue reading

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Ford Customer Reports Windshield Sealing Issues

A 2015 Ford Transit owner noticed a gap had formed between her windshield and the vehicle’s frame and made an appointment at Pace Glass, located in Texerkana, Texas. Pace not only fixed the issue, but also reported it to Ford … Continue reading

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Webinar Delves into Filing Requirements for OSHA Injury Reports

A webinar hosted by Vector Solutions, delving into how to utilize the company’s software for electronically filing Occupational Safety and Health Administration (OSHA) injury reports, also provided key insights into requirements. The current deadline for OSHA injury forms 301, 300 … Continue reading

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Mercedes-Benz Glass Panel Recall Might Land in Your Shop

The National Highway Traffic Safety Administration (NHTSA) issued a new visibility recall of 79 Mercedes-Benz products affecting 744,852 vehicle owners. Vehicle models from the vehicle manufacturer’s C-, CLK-, CLS- and E-Class lines sold between 2001 and 2011 will be recalled … Continue reading

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Top Stories of the Decade

As we head into 2020, glassBYTEs.com took a look at the most popular stories of the 2010s. The top ten may not be what you expected but they were the most read based on page views. 1. Honda Requires OE … Continue reading

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Drunk Driver Linked to Safelite Kills Person Crossing the Street in Harlem

A drunk driver struck and killed a pedestrian in East Harlem, police told the New York Post. “The fatal crash happened just after 5 p.m. Tuesday when 23-year-old Farkell Hopkins slammed his Safelite auto windshield repair truck into the man, … Continue reading

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A Look Back At 2019’s Top Stories

Before the New Year kicks off, let’s review the top five stories that created the most traffic on glassBYTEs.com™ throughout 2019. Safelite Acquires TruRoad—owner of J.N. Phillips, TechnaGlass, Harmon and Strategic Claims This year’s most read story involved the Safelite … Continue reading

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PPI: November Auto Glass Materials Show Mixed Pricing

Prices for materials used in the auto glass industry saw mostly increases in November 2019, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass, increased by … Continue reading

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Increases for All Regions Seen In Latest Miles Driven Report

All road and street travel increased by 1%, or 2.1 billion vehicle miles, for October 2019, compared to October 2018, according to the Federal Highway Administration’s (FHA) most recent numbers. Month-over-month miles driven slightly decreased by a total of 0.3% … Continue reading

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Bark Shares How Things Have Changed For His Family Since This Summer

Earlier this year glassBYTEs introduced you to Jamie Bark, owner of Value Auto Glass in Hudson, Wis., and his family. Several things have changed since the auto glass industry rallied and began donating to support the Bark family through his … Continue reading

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CAPA Approves Aftermarket Auto Glass Standard

The Certified Automotive Parts Association (CAPA) Technical Committee has approved the CAPA 801 Standard for the certification of automotive glass. The standard—which CAPA describes as the first in the industry for independently produced aftermarket glass—currently applies to windshields but may … Continue reading

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Tiny & Sons Auto Glass Founder Honored By Local Legislature

Legislative members recently visited Tiny & Sons Auto Glass (Tiny & Sons), located in Pembroke Mass., to highlight its founder, James “Tiny” Brown and present the business with a sign that bears James’ name. The intersection of Route 53 and … Continue reading

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Latest Position Statement Highlights FCA’s Auto Glass Standards

Fiat Chrysler Automobiles US LLC (FCA) released a position statement on auto glass replacement, which states only “authentic Mopar glass is designed, engineered, manufactured and tested to the FCA US LLC internal and government-mandated standards and is the only equivalent … Continue reading

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AGA and its Owner Explain Why They Object to Several of Allstate’s Requests

Auto Glass America LLC (AGA) and its owner, Charles Isaly, filed a response to Allstate Insurance Company’s (Allstate) motion to compel AGA and Isaly’s production of documents in court. According to previous court documents, Allstate requested all invoices and work … Continue reading

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Safelite Responds to Campfield’s Summary Judgement Motion

Safelite Group Inc. (Safelite) responded to the summary judgement motion Richard Campfield, Ultra Bond, Inc. (Ultra Bond) owner and president, filed in Ohio’s federal court. Safelite states Campfield’s motion should be denied in its entirety and a summary judgement should … Continue reading

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Florida AOB Legislation Dies in Committee

Florida’s Senate Banking and Insurance committee meeting ended in a split four-to-four vote on proposed legislation that proponents claimed would help decrease alleged auto glass repair and replacement fraud. The bill, discussed in yesterday’s meeting, sought to prohibit auto glass … Continue reading

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Court Issues Ruling on Motion to Dismiss

U.S. District Court Judge Carlos E. Mendoza denied Allstate’s request to dismiss Auto Glass America LLC (AGA) and its owner Charles Isaly’s counterclaim. Florida’s Middle District Court filed the document today in regard to the Allstate vs. AGA and Isaly … Continue reading

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Answering the Calibration Call

Six expert panelists gathered in September at Auto Glass Week 2019 for a two-hour panel discussion covering everything and anything related to performing calibrations. There was so much to report on that we couldn’t fit it all into our article … Continue reading

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New Hampshire House Rep Pre-Files Auto Glass Calibration Bill

A bill that aims to “[make] it an unfair insurance practice for an insurance company, agent, or adjuster to knowingly fail to pay a claim to the claimant or repairer to the extent the claimant’s vehicle is repaired in conformance … Continue reading

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Court Sets Mediation Date in Allstate vs. Auto Glass America Suit

The U.S. District Court for the Middle District of Florida has set a date of March 20, 2020, for mediation in the ongoing Allstate vs. Auto Glass America Suit. The suit, filed last December by Allstate, alleges that the company … Continue reading

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New Calibration-Only Shop Sees Success

The Calibration Station is open and has already gotten positive feedback, as its primary focus is on recalibrations.  But this location in California is the first of many, according to Jacques Navant, Don’s Mobile Glass technical director. “We’ve developed a … Continue reading

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Auto Glass Businesses Still Going Strong During Latest Snowstorm

A recent snowstorm that included blizzard conditions in some areas reached several states across the upper Northeast and Midwest. It started over the weekend and is expected to continue through today, according to Accuweather meteorologists. Some areas have already taken … Continue reading

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Lawsuit Alleges Glass Company Is Responsible for Driver Accident

Defendants Marvin Martinez and Cooper Glass Company LLC (Cooper Glass) have responded to a complaint by Akara Williams which alleges the company should be held responsible for an automotive accident between one of Cooper Glass’ vehicles and Williams’ vehicle. Both … Continue reading

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Fuyao Agrees to Pay $1.3 Million to Settle Wage Lawsuit

After more than two years in the courts, a settlement has been reached in an overtime pay case involving Fuyao Glass America—the company has agreed to pay $1.3 million to a group of current and former workers.  The proposed settlement … Continue reading

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PPI: October Auto Glass Materials Dip in Pricing

Prices for materials used in the auto glass industry saw mostly decreases in October 2019, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass, increased by … Continue reading

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Two Companies Demonstrated How Windshield Glass Could Change in The Future

Corning Glass and Racing Optics focused on keeping windshield strength and integrity through several demonstrations at this year’s SEMA show in Las Vegas. Watch as a hybrid windshield with additional technology is tested while a growing industry trend could impact … Continue reading

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Joint Motion to Continue and Motion to Compel Filed in Allstate v AGA Lawsuit

“Plaintiffs [Allstate] and defendants [Auto Glass America and Charles Isaly] jointly move for an order continuing all case deadlines for a period of four months in order to allow the parties to fully address the new issues raised in defendants’ … Continue reading

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Judge Grants Caplan v. Bob’s Auto Glass Joint Stipulation to Dismiss

“All pending motions are denied as moot, all hearings are cancelled, and all deadlines are terminated. The clerk of the court is instructed to close this case,” District Court Judge, Robin Rosenberg, ordered in a Southern Florida courtroom yesterday when … Continue reading

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Safelite EVP Discusses Leadership

“Don’t try to plan it all out. Some of us are so linear and put timeframes on ourselves that actually put on more pressure and be open to an opportunity that might be different from what they were thinking because … Continue reading

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Supreme Court Rules Against Auto Insurer Med Exam Requirement

Pennsylvania’s Supreme Court ruled against auto insurer requirements that say policyholders can potentially undergo unlimited medical exams by company-selected physicians to preserve their benefits. The justices issued a six to one finding as a response to a question of law … Continue reading

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Court Issues Final Ruling on Glenn v. Hyundai Lawsuit

A California District Court judge has issued a final ruling in the Billy Glenn v. Hyundai exploding sunroof lawsuit. The court found Hyundai responsible for covering $5.4 million in attorney’s fees as a settlement. The court also stated $5,000 are … Continue reading

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Allstate Asks Court to Dismiss Auto Glass America’s Counterclaim

Allstate recently asked a Florida court judge to dismiss a counterclaim filed by Auto Glass America LLC (AGA) and its owner Charles Isaly. According to Allstate’s filed motion to dismiss, the insurance company is also seeking certain allegations and AGA’s … Continue reading

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Driven Brands Acquires the Clairus Group

Driven Brands announced its acquisition of the Quebec-based Clairus Group (Clairus). According to the company, the move adds 240 physical service locations, over 330 mobile locations, 22 distribution centers, and a claims management platform to the Driven Brands portfolio. Clairus … Continue reading

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Chrysler Lawsuit Involving Leaky Sunroofs Seeks Settlement

The ongoing lawsuit between David Cox and Chrysler could be settled soon. According to court documents, the 2014 class-action lawsuit could reach a settlement agreement of $350,000 for attorneys’ fees and $4,000 that would be awarded to Cox, the plaintiff … Continue reading

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Vitro Issues Backlite Recall

Vitro Automotive, S.A. de C.V. (Vitro) has issued a safety recall due to a “noncompliance that exists in certain automotive glass parts.” According to the company, the noncompliance involves rear automotive glass, also known as backlites, which exceed the allowable … Continue reading

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LKQ Grew Its Revenue by $3.15 Billion in Q3

LKQ Corporation (LKQ), parent company of PGW Auto Glass, reported a $3.15 billion revenue growth in the third quarter growth in the company’s latest financial results. The company reported $3.15 billion for its revenue which represents a 0.8% increase, compared … Continue reading

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The Boyd Group Deems Third Quarter a Success

The Boyd Group Income fund (The Boyd Group) reported successful three and nine-month periods, which ended September 30, 2019, according to the company’s latest financial report and conference call. Sales increased by 23.4% to $567 million, when compared to the … Continue reading

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SEMA Shows Some Glass

This year’s SEMA show proved you can either “go big or go home,” as auto glass companies brought the latest products to the convention center during the four-day event. Glass Mechanix Solutions had a variety of products on display. “We … Continue reading

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Auto Glass Industry Honors its Veterans 

Today, on Veterans Day, we pause to honor all of the industry’s veterans and take a moment to highlight what many auto glass companies are doing today, and every day, to honor them. Many industry companies have made a commitment … Continue reading

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AMECA and CIECA Programs: What You Need to Know

If you are not familiar with two industry organizations that relate to setting certifications and standards related to the auto glass industry, in addition to the Auto Glass Safety Council, glassBYTEs takes a look at two such programs today. These … Continue reading

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Ensure Customers Will Find you with Google My Business

How do I show up when someone searches for windshield repair? How can I reach more customers using the Google My Business ranking? Ogy Nikolic, CEO at OGO Sense, answered those questions and more for auto glass companies in a … Continue reading

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Honda CR-V Structural Defect Concerns Prompt Class Action Lawsuit

Honda is under fire this month after a customer filed a class action lawsuit against the company alleging that a structural defect led to a spontaneous break in the windshield on a Honda CR-V. The plaintiff, Hakeem Hasan, filed the … Continue reading

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Auto Glass Week™ 2020 Dates Announced

Auto Glass Week™ is excited to announce the location and dates for the 2020 show! Join us September 22-24, 2020 at the Orange County Convention Center in Orlando, Fla. This three-day event offers direct access to top industry manufacturers and … Continue reading

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Attendees Have Plenty to Pique Their Interest at SEMA

If you’re a car lover, and yes, if you are in the auto glass industry, SEMA is the place to be this week in Las Vegas. The show opened today and there is plenty of things for auto glass companies … Continue reading

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Global Study Shows How Major Cities are Crafting their Mobility Future

In a recent issue of Auto Glass Repair and Replacement (AGRR) magazine, we looked at how auto glass companies should start preparing today for the mobility changes of tomorrow. That topic of how transportation is changing in the world’s biggest … Continue reading

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Drivers Enjoyed the Roads in August

All road and street travel increased by 0.7%, or 2.1 billion vehicle miles, for August 2019, compared to August 2018, according to the Federal Highway Administration’s (FHA) most recent numbers. Month-over-month miles driven slightly decreased by a total of 0.01% … Continue reading

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Isaly Responds to Allstate’s Complaint, Files a Counterclaim, and Demands a Trial By Jury

Auto Glass America, LLC (AGA) and its owner Charles Isaly filed a response to Allstate’s complaint and a counterclaim this week, and is demanding a trial by jury. Isaly, who is the defendant in the Allstate v. AGA and Isaly … Continue reading

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Corning’s Gorilla Glass is Part of a New Hybrid Laminate Windshield

Corning has partnered with Hyperformance Glass Products (HGP) to manufacture hybrid laminate replacement windshields for Ford F-150 owners, which feature Corning’s Gorilla Glass. The company’s glass is also used in other applications including many smart phones and tablets. “We’ve actually … Continue reading

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The Clairus Group Makes Another Acquisition

Uniban Canada announced the acquisition of Go Glass KW Group, an Ontario-based auto glass repair and replacement network. Uniban Canada is a subsidiary of the Clairus Group, a North American provider of technology-enabled repair, replacement and calibration services for automotive … Continue reading

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Safelite Acquires Quick’s Glass Service

Safelite Group (Safelite), the owner of Safelite AutoGlass, announced its acquisition of Quick’s Glass Service’s assets. According to the company, the transaction was completed at the close of business October 25, 2019. Quick’s Glass Service had been in business for … Continue reading

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Class Action Complaint Filed Against Subaru for Alleged Defective Windshields

Christine Powell has become the lead plaintiff in a class action complaint in New Jersey against Subaru of America (Subaru) alleging the carmaker was “manufacturing, marketing and selling new vehicles with defective and dangerous windshields that were spontaneously and/or unreasonably … Continue reading

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AGSC ADAS Recalibration Event – A Big Hit

The Auto Glass Safety Council (AGSC) hosted an Advanced Driver Assistance Systems (ADAS) recalibration event this week at Sullivan Tire and Auto Service, located in North Attleborough, Mass., of which attendees said was a hit. Roughly 35 people were attendance … Continue reading

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Campfield Files a Summary Judgement Motion in Safelite Lawsuit

Richard Campfield, Ultra Bond owner and president, filed a motion in Ohio’s federal court seeking a summary judgement in certain aspects of Ultra Bond’s Lanham Act claim and Safelite’s counter claim in its lawsuit against Safelite Group, Inc., Safelite Solutions … Continue reading

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Auto Glass Information Leader Releases New Market Report

KMR Research, a division of AGRR™ magazine’s parent company Key Media & Research (KMR), released its U.S. and North American Auto Glass Market Report [2020 Edition] this week. The report is a comprehensive look at the domestic automotive glass industry. … Continue reading

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O.E.M. Glass Network Inc. Files Amended Complaint in N.Y. Court

O.E.M. Glass Network Inc. and Brooklyn Wholesale Glass Inc. (known together as OEMGN) have filed an amended complaint in the ongoing boycott lawsuit involving several auto glass manufacturers. The amended complaint alleges the 10 companies involved “conspired against the company … Continue reading

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Geico Files Complaint Against Six Parties for Fraud

Government Employees Insurance Co., Geico Indemnity Co., Geico General Insurance Company and Geico Casualty Co. (collectively Geico), has filed a complaint against six parties in Arizona, alleging the group participated in “fraudulent acts” which included billing the auto insurer for … Continue reading

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PPI: September Auto Glass Materials Show Consistent Pricing

Prices for materials used in the auto glass industry saw mostly increases in September 2019, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass, increased by … Continue reading

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Louis’ Auto Glass Sheds Light on 90 Year-Old Business

The four generations of family at Washington State’s Louis’ Auto Glass have gone through major changes and expansions since its first location opened in 1929, but this week they get to celebrate its 90th anniversary. Louis Adelstein, founded an auto … Continue reading

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Court Allows Response Extension in Allstate v. Auto Glass America Lawsuit

Magistrate Judge Leslie R. Hoffman signed an order, which allows additional time for the defendants’ response to the plaintiff’s complaint and memorandum of law, in the ongoing Allstate versus Auto Glass America, LLC (AGA) and its owner, Charles Isaly lawsuit. … Continue reading

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Auto Glass Shop Owner Describes How He Handled a Widespread Power Outage

Pacific Gas & Electric (PG&E) conducted a planned power outage that impacted hundreds of thousands of homes and businesses, including auto glass shops, last week. One shop owner recalled how his company handled the experience after finding out about it … Continue reading

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The Quest for Business Success with Carl Tompkins

Carl Tompkins, retired strategic manager at Sika Corporation, held an educational session that he referred to as a quest for success during this year’s Auto Glass Week Morning Coffee With… series. He said the reason for the quest was to … Continue reading

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Pilkington Reps Discuss Auto Glass Quality and ADAS Relationship

“Once a float glass process line begins it stays online between 10-15 years, and a lot of glass is moving through these lines – about 6,000 kilometers annually,” Erica Clouse, Pilkington North America business development manager, said at this year’s … Continue reading

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Industry Professionals Shed Light on If You Should Leave ADAS Features Off

What do you do if a customer brings their vehicle to your shop with its Advanced Driver Assistance Systems (ADAS) features disabled? Do you turn them back on, leave them off, or refuse to operate on it? Also what if … Continue reading

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Geico RICO Lawsuit Could See a New Timeline

The ongoing lawsuit between Geico Insurance Co. (Geico) and Shazam Auto Glass, LLC, (Shazam) and its owner, Sean Martineau has newly proposed court dates following requests for additional time. According to court documents, both parties met and filed a joint … Continue reading

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Trial of Alleged Murderers of PGW Employee Starts Today

Cha’valier Paul, of South Alabama worked as a delivery driver for PGW Auto Glass before he was shot and killed in Albany last year. According to police reports, cousins Demond and Dontavious Wingfield were both charged in the July 2018 … Continue reading

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Panoramic Sunroof Issues Lands Ford in Court

Last week Ford Motor Company (Ford) drivers, Jacob and Jessica Beaty, asked the Washington Federal Court to provide them with certain documents the automaker claims contains confidential information in the Beaty v. Ford exploding sunroof lawsuit. Ford doesn’t want certain … Continue reading

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Fix Network Canada Holds Grand Opening for Training Center

Fix Network Canada (Fix Network) unveiled a new training facility at its grand opening celebration earlier this week. One of the main goals of the new 6,500 square foot building, located in Milton Ontario is to train and further develop … Continue reading

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Court Partially Dismisses Motion in Allstate v. Auto Glass America Lawsuit

A Florida District Court judge ruled to partially approve and partially dismiss certain aspects of a previously filled motion to dismiss in the Allstate versus Auto Glass America, LLC (AGA) and its owner, Charles Isaly lawsuit. The court announced its … Continue reading

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Mercury Insurance Agrees to Pay $41 Million to End 20 Year Legal Battle

Mercury Insurance Co. (Mercury) has agreed to pay $41.2 million to resolve allegations which state its brokers added illegal fees onto auto policyholders’ premiums, according to an announcement made earlier this week. “Today is a testament to the tenacity of … Continue reading

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Driven Brands Announces ABRA Franchise Acquisition

Driven Brands recently announced its acquisition of ABRA Automotive Systems LP, the franchising subsidiary of ABRA Auto Body Repair of America (ABRA). According to the company, the move adds 55 franchised collision repair facilities to Driven Brands’ collision portfolio. The … Continue reading

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Corbin Archer Puts Emphasis on People

Corbin Archer, the president of Glass Mechanix Solutions spoke about getting up-close and personal during his “Morning Coffee With” session at Auto Glass Week (AGW) held in Indianapolis, Ind. The session was designed to provide a relaxed environment for auto … Continue reading

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Installer Creates Unique Wire-Out Tool

Collin Walton, of Don’s Mobile Glass in Merced, Calif., along with Jacques Navant, technical director, saw a need for a wire-out tool that would not damage or scratch a vehicle. They went to work and five-and-a-half years later the “frog” … Continue reading

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Drivers Hit the Road in July

All road and street travel increased by 1.7%, or 4.9 billion vehicle miles, for July 2019, compared to July 2018, according to the Federal Highway Administration’s (FHA) most recent numbers. Month-over-month miles driven barely increased by a total of 0.07% … Continue reading

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New Safelite Commercial Highlights Calibration Services

Safelite recently released a new commercial that highlights two concepts to its customers. Both show a customer going into a brick-and-mortar Safelite location, and one highlights vehicle camera calibration as a necessary service. The commercial, which can be seen on … Continue reading

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Convenient Payments Holdings LLC Acquires Mainstreet Computers Inc.

Mainstreet Computers, Inc. (Mainstreet) has been acquired by Convenient Payments Holdings LLC (Convenient Payments), a portfolio company of Beekman Investment Partners III, LP (Beekman) today. Mainstreet provides business software to the automotive industry. Through its flagship product, Glas-Avenue, Mainstreet offers … Continue reading

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TPA Talks Calibration Billing

“All calibrations require an authorization—both preliminary and final,” said Paul McFarland, senior director of supply chain management for LYNX Services a Solera Company. McFarland spoke to attendees during a seminar at Auto Glass Week 2019 and gave some insights into … Continue reading

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New Legislation is on the Move in Florida

Both the House and the Senate introduced new forms of legislation last week in Florida. The aim is to prevent shops from offering incentives to customers in exchange for making insurance claims for windshield replacements or repairs. House bill, H169 … Continue reading

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Safelite CEO Talks about Latest Acquisition and More

Safelite CEO and president, Tom Feeney, spoke with AGRR/glassBYTEs.com’s Deb Levy late last week about a variety of topics including the company’s recent TruRoad acquisition. Feeney also said there was absolutely no truth to the rumors of a possible acquisition … Continue reading

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Justin Krane Gives Insight on How to Improve Your Business’ Financials

“Has anyone ever felt like they’re not where they should be financially with their business? At some point we’ve all been there but we first need to understand what shape your business is in,” said Justin Krane, president and founder … Continue reading

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Novus Glass Responds To Payroll Issues Some of Its Franchisees Had

“We’ve offered all of the assistance on our part to try and resolve the situation. In addition to that we’ve already partnered with a new payroll company for the franchisees that is rolling out this week,” said Ted Andersen, Novus … Continue reading

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Novus Glass Franchisee Picks Up the Pieces Following “Unexplained Payroll Shutdown”

“It happened so quickly, and now we’re just trying to regroup,” said Matt Anderson, Novus Glass Spokane Valley, Wash. owner, of a cyber incident that robbed his employees of their paychecks. The incident, that happened earlier this month, to one … Continue reading

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Third Point LLC Agrees to Pay $600k Penalty Following Accusations

Third Point LLC (Third Point), an investment advisor, and three funds under its control – Third Point Partners Qualified L.P., Third Point Ultra, Ltd., and Third Point Offshore Fund Ltd., which are collectively the Third Point Funds, recently agreed to … Continue reading

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PPI: August Auto Glass Materials Show Positive Pricing

Prices for materials used in the auto glass industry saw mostly increases in August 2019, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass, increased by … Continue reading

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Alleged Faulty Headlights Spark Lawsuit

Jason Truesdell filed a complaint against General Motors LLC (GM) alleging there is a defect in certain 2010-2015 Cadillac SRX vehicle headlights. Truesdell, according to court documents, brought the class action to the court both for individual reasons and to … Continue reading

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Windshield Wiper Systems Lawsuit Could Result in a $6M Settlement

Tiffin Motor Homes, Inc. (TMH), which represents a proposed class of direct purchasers, recently asked a Michigan Federal Court judge to approve a $6,216,176 settlement against Mitsuba Corp. (Mitsuba) and Denso Corp. (Denso) in a windshield wiper systems lawsuit. The … Continue reading

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Auto Glass America Seeks Answers to Dispositive Motion in Allstate Lawsuit

Auto Glass America, LLC (AGA) and its owner, Charles Isaly, recently filed documents with a Florida District Court regarding its dispositive motion to dismiss. According to court documents, AGA and Islay stated that its dispositive motion to dismiss and supporting … Continue reading

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Auto Glass Week Competition Winners Announced

The names of the Pilkington Clear Advantage Auto Glass Technician Competition (AGTO) and GlasWeld Windshield Repair Competition (WRO) winners were unveiled tonight at Auto Glass Week™ 2019 in Indianapolis. Also announced was the winner of the Calibration and Customer Service … Continue reading

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Calibration Panel Packs the House at Auto Glass Week

A two-hour session on calibration almost wasn’t enough time for attendees to ask questions of their peers who were all part of an expert panel held yesterday at Auto Glass Week 2019 in Indianapolis. Moderated by AGRR editorial director Tara … Continue reading

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NAGS Seminar Showcased New Options

“Spoiler alert, we’re not altering the NAGS methodology,” said Debbie Day, general manager and executive vice president of Mitchell Auto Physical Damages. That opening statement came as a surprise to attendees who were expecting an update on last year’s announcement … Continue reading

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AGTO, WRO Finalists Are Announced

The names of the Pilkington Clear Advantage Auto Glass Technician Competition (AGTO) and GlasWeld Windshield Repair Competition (WRO) finalists were announced tonight. The finalists in the AGTO are (in alphabetical order): Travis Crebs of Techna Glass in Taylorsville, Utah; Macenzie … Continue reading

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Industry Roundtables, Rate of Change Keynote and Other Topics Lite Up Auto Glass Week

Auto glass industry experts from around the world are gathered in Indianapolis for this year’s Auto Glass Week where attendees have the opportunity to view product displays, watch competitors compete for the ultimate title, and learn current industry trends and … Continue reading

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ADAS Committee Discusses Creation of Calibration Best Practices

Members of the Auto Glass Safety Council’s (AGSC) ADAS Committee met yesterday in Indianapolis during Auto Glass Week. The main topic of discussion was the possible creation of a program designed to help educate its members on ADAS and calibrations. … Continue reading

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Mason Receives Carl F. Tompkins Award for Excellence

Today at Auto Glass Week™ 2019, Troy Mason of TechnaGlass was honored as the recipient of the tenth annual Carl F. Tompkins Award for Excellence in advancement of auto glass safety. The event is being held this week in Indianapolis. … Continue reading

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Tom Higginbottom, Longtime Mygrant Employee, Passes Away

Longtime Mygrant employee Tom Higginbottom died early Saturday morning in California. Higginbottom spent more than 37 years, almost his whole career, at Mygrant Glass in a variety of positions including sales and market manager and zone manager. He retired in … Continue reading

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Auto Glass Week™ Gears Up in Indy

Auto Glass Week™ 2019 opens tomorrow morning at the Indianapolis Convention Center in downtown Indy. More than 40 speakers, 30 presentations, four competitions and a packed trade show floor along with a chance to win a brand new Chevy Silverado … Continue reading

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Hurricane Dorian And Tips Shops Should Know

Hurricane Dorian is expected to impact portions of the Bahamas and several areas, including West Palm Beach, in Florida, as early as tomorrow, according to NBC News. Many auto glass shops in the area have started preparing, with one offering … Continue reading

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Progressive Looks to Consolidate Class Action Lawsuit over Medical Short Pay

Progressive Select Insurance Co. (Progressive) has recently been in Florida’s federal courtroom over a class action lawsuit, which could have implications for the auto glass industry, led by MRI provider Clearview Imaging LLC (Clearview). The lawsuit centers on medical providers … Continue reading

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Proposed Changes to Hours of Service for Commercial Drivers “Enhances Flexibility”

A recent notice of proposed rulemaking could change hours of service (HOS) rules for commercial motor vehicle drivers, including those who transport glass. According to the U.S. Department of Transportation’s Federal Motor Carrier Safety Administration (FMCSA), the rule seeks to … Continue reading

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Analysis: Sizing up a Shifting Market with Safelite’s Latest Acquisition

The U.S. auto glass repair and replacement market is increasingly concentrated in some respects but highly fragmented outside of a few major players. Those major players have, in recent years, overtaken large shares of the market through mergers and acquisitions. … Continue reading

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John Gilmartin Has Left NAGS

National Auto Glass Specifications (NAGS) adjusted its leadership team following John Gilmartin’s departure. Gilmartin had served as senior vice president of service, operations, and global markets for Mitchell International, Inc. “John is leaving Mitchell [International] and has effectively moved on … Continue reading

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Fuyao Documentary Sparks Company Response

Fuyao Glass America (FGA) issued a response to “American Factory,” a documentary released Wednesday on Netflix, that followed Fuyao, an automotive glass maker, as it opened a U.S. plant in Moraine, Ohio, at the site of the former GM plant. … Continue reading

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Fuyao’s Documentary – a Tale of Cultural Clashes

“American Factory,” a documentary movie released on Wednesday on Netflix, follows automotive glass maker Fuyao as it opens a U.S. plant in Moraine, Ohio, at the site of the former GM plant. The movie, which has earned rave reviews, is … Continue reading

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Acquisition Announcement Generates Industry Reactions

Yesterday Safelite announced its acquisition of TruRoad and its combined businesses, and since then various news outlets and social media sites have responded to the news, creating a bit of a buzz both nationally and internationally in the auto glass … Continue reading

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Safelite Acquires TruRoad—owner of J.N. Phillips, TechnaGlass, Harmon and Strategic Claims

Safelite Group (Safelite), owner of Safelite AutoGlass, has acquired the combined businesses of TruRoad. TruRoad owns several businesses that include: JN Phillips Auto Glass, TechnaGlass, Windshield Centers, Carolina Windshield Centers, and Harmon AutoGlass service brands and StrategicClaim software and services … Continue reading

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State Farm Changes Rotational Jobs and Discount NAGS Pricing

State Farm’s Glass Claims Services sent out a notice to its National Glass Program participants yesterday that will impact the rotation of jobs among retailers and change the limit for customized offers. According to the company, its new policy changes … Continue reading

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Thousands Impacted By Latest Recalls

Visibility and structure were two areas of concern highlighted in recalls issued by the National Highway Traffic Safety Administration (NHTSA). The companies involved are Mazda North American Operations (Mazda), Hino Motors Sales U.S.A., Inc. (Hino), and BYD Coach & Bus … Continue reading

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PPI: July Auto Glass Materials Show Mostly Positive Pricing

Prices for materials used in the auto glass industry saw both increases and decreases in June 2019, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass, … Continue reading

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Family Insurance Teams Up with Trans North America Glass Network

The TAG Network recently announced its second partnership since officially launching its claims management services in Canada. Family Insurance Solutions has transitioned its glass claims management to the TAG Network. “We are thrilled to partner with Family Insurance Solutions to … Continue reading

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The Boyd Group Income Fund Announces New CEO and Q2 Results

The Boyd Group Income fund (The Boyd Group) announced its CEO succession plan and its second quarter results during its conference call, today. The CEO succession plan will have the company’s current CEO, Brock Bulbuck, move into an executive chair … Continue reading

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King Shows Frustration Amid Waiting to Be Confirmed and Steps Down

“How do you know when you are working too hard? When your vacation is reported as a career change,” a LinkedIn post from Deputy NHTSA Administrator Heidi King reads, who will now be resigning effective August 31, 2019. The post … Continue reading

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Schools in Session: NSG/Pilkington Gives Students a Lesson in Manufacturing

A group of middle school students recently had the opportunity to step out of the classroom and learn about manufacturing firsthand. Pilkington’s team at its Rossford, Ohio, plant had been seeking outreach opportunities to teach students about manufacturing even before … Continue reading

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Corning Reports Growth in All Areas in Q2

Corning Inc. (Corning) highlighted its strong second quarter, attributing it to year-over-year growth in all businesses during the company’s second fiscal quarter financial report conference call. Corning manufactures Gorilla Glass, which is found in both the smartphone and automotive industry, … Continue reading

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AGSC to Update Repair Standard

The National Windshield Repair Division (NWRD) of the Auto Glass Safety Council (AGSC) has announced the formation of a new ANSI committee to develop a standard for windshield repair. The standard will be the successor to the Repair of Laminated … Continue reading

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T&T Tinting Specialists, Inc. Adds Windshield Repair Service

Auto glass repair is gaining interest in other industries under the automotive umbrella, like window film. T&T Tinting Specialists, Inc. (T&T), located in Hawaii, has had windshield repair as an additional service for several months. T&T’s CEO and president, Tommy … Continue reading

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Florida CFO Pushes for More AOB Reform Awareness

“The auto glass version of assignment of benefits (AOB) has got to be dealt with,” said Jimmy Patronis, chief financial officer for the state of Florida. The concern over AOB has been a growing for insurers in Florida over the … Continue reading

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Sika Sees Growth in First Half of 2019

Sika published its half-year financial report which highlights its achievements and growth during its first six months of 2019. In it the company mentioned its 9.6% sales increase, as well as growth in all of its regions. Sika provides products … Continue reading

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Karl Alberti Dies at 98

Auto glass industry legend Karl K. Alberti, died Sunday, July 28, 2019 in ProMedica Ebeid Hospice Residence in Ohio at the age of 98. After Alberti graduated from Libbey High School in 1938 he and his grandfather, Max Benkow, founded … Continue reading

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Recalls That May Come Into Your Shop

Visibility and spontaneous glass breakage were focal points of the latest recalls issued by the National Highway Traffic Safety Administration (NHTSA). The auto manufacturers involved are Daimler Vans USA, LLC (DVUSA), Maserati North America, Inc. (Maserati), and Gillig LLC (Gillig). … Continue reading

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Drivers Hit the Road in May

All road and street travel improved by 1%, or 3 billion vehicle miles, for May 2019, compared to May 2018, according to the Federal Highway Administration’s most recent numbers. Month-over-month miles driven decreased by 0.6% compared to April 2019. Overall … Continue reading

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Fuyao Glass America Inc. Faces $724,380 in Federal Penalties

Fuyao Glass America Inc. (Fuyao) has been cited by the U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) for allegedly exposing its employees to multiple safety and health hazards at its Moraine, Ohio, glass plant. According to OSHA, … Continue reading

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Industry Family Pushes Forward Following Physical Illnesses

“I didn’t expect the auto glass industry to rally behind me and my family and support us, I’m thankful for each and every one of them,” said Jamie Bark, owner of Value Auto Glass in Hudson, Wis. Bark and his … Continue reading

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Trans North America Glass Network Now Handles Auto Glass Claims in Canada

Fix Network World announced the Trans North America Glass Network (TAG Network) has launched in Canada. “With our acquisition of the TAG Network in June 2017, it has always been our intention to make this third-party administrator of auto glass … Continue reading

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LKQ Corporation Reports Expected Earnings for Second Quarter

LKQ Corporation (LKQ), parent company of PGW Auto Glass, had a successful second quarter, according to the company’s latest financial results released today. The company reported a 7.2% or $3.25 billion increase in its revenue. This is compared to its … Continue reading

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Shazam Auto Glass and Its Owner File Motion to Dismiss Fraud Lawsuit

Shazam Auto Glass, LLC, (Shazam) and its owner, Sean Martineau have filed a motion to dismiss its lawsuit against Geico Insurance Co.’s (Geico). Shazam and Martineau stated Geico’s complaint is “due to be dismissed for lack of subject matter jurisdiction … Continue reading

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AAA Reports Highlight Gains in Knowing Vehicle Glass Types

“Approximately 33% of 2018 vehicle models have laminated windows,” according to the National Auto Glass Specification catalog. Meanwhile, most of your customers aren’t aware of what glass their vehicle has, which can be hazardous for them, according to recent data … Continue reading

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Geico and Advantage Auto Glass Settle Fraud Lawsuit

The ongoing lawsuit between Government Employees Insurance Co., GEICO Indemnity Co., GEICO General Insurance Company and GEICO Casualty Co. (collectively Geico) and Advantage Auto Glass, LLC, (AAG) and its owner, Jeremy Solheim, has ended. Recently filed court documents state both … Continue reading

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PPI: June Auto Glass Materials Show Mixed Pricing

Prices for materials used in the auto glass industry saw both increases and decreases in June 2019, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass, … Continue reading

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State Rankings in Infrastructure Released

America’s top states for business ranking is now available. The annual CNBC study ranks all 50 states based on their scores in ten categories of competitiveness. “Our exclusive study scores all states on 64 metrics across 10 categories of competitiveness. … Continue reading

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Nissan Gives Out asTech Scanning Tools

Nissan North America (Nissan) teamed up with asTech® for a new program. According to the auto manufacturer, Nissan will provide complimentary asTech scanning devices to its entire certified network of collision repairers. “By giving our shops the tools to scan … Continue reading

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Three Recalls That Should Be on Your Radar

Three new recalls were issued by the National Highway Traffic Safety Administration (NHTSA) that may impact your business. The auto manufacturers involved are Subaru of America. Inc. (Subaru), LA West, Inc. (LA West), and Mercedes-Benz USA, LLC. (MBUSA). Subaru Just … Continue reading

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Wilson vs. Safelite Lawsuit Comes to an End Through Court of Appeals

The United States’ Sixth Circuit Court of Appeals three judge panel ruled to dismiss Dan Wilson’s lawsuit which highlighted employee benefit plan issues at Safelite Group, Inc. (Safelite) last week. “This dispute centers on what constitutes an employee pension benefit … Continue reading

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Cactus Collides with Windshield

An accidental crash between a saguaro cactus and a windshield left a Tuscan driver with minor injuries—and some jail time. The prickly plant incident happened earlier this week in the Catalina Foothills, Ariz. area. According to the Pima County Sheriff’s … Continue reading

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Perrone Robotics Spread Autonomous Transportation

Perrone Robotics has launched a three-month pilot autonomous shuttle program in partnership with JAUNT and Virginia’s Albemarle County. The company’s goal is to increase mobility options for people across the country. Headquartered in Crozet, Va., Perrone Robotics has been developing … Continue reading

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Supreme Court Sides with Auto Glass Shop in Lawsuit

The four-year legal battle between a Vermont auto repair shop and Nationwide Mutual Insurance Company (Nationwide) has come to an end. The Supreme Court ruled in favor of Parker’s Classic Auto Works, Ltd. (PCAW). A Superior Court judge previously ruled … Continue reading

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Two Earthquakes Strike California Over Holiday Weekend

California experienced two earthquakes over the Fourth of July holiday weekend. According to Key Media & Research, California has more auto glass shops than any other state in the U.S., as well as the largest number of registered vehicles. World … Continue reading

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New Date for Geico Fraud Response

Government Employees Insurance Co., GEICO Indemnity Co., GEICO General Insurance Company and GEICO Casualty Co. (collectively Geico) initially opposed the request by Advantage Auto Glass, LLC, (AAG) and its owner, Jeremy Solheim’s for additional time to respond to its complaint. … Continue reading

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Boyd Group Income Fund Reports Cyber-Attack

Owners of Boyd Group Income Fund (the Boyd Group), detected a ransomware attack on a subset of its information technology systems in late June. According to the Boyd Group, once the attack was detected, steps were immediately taken to contain … Continue reading

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Tesla Director Brings Big Glass Discussion to International Conference

When it comes to the latest developments driving the future of glass manufacturing, Glass Performance Days (GPD), which takes place biennially in Tampere, Finland, is the place to be. Around 1,000 participants representing a wide range of the architectural glass … Continue reading

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Developing and Executing your Company’s Financial Plan

There is a reason it’s called financial planning–you can’t run a business without having a plan when it comes to the finances. Experts such as Justin Krane, president of Krane Financial Solutions, has worked with small business owners for the … Continue reading

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April 2019 Travel Up 2.5 Percent Over 2018

All road and street travel improved by 2.5 percent, or 6.8 billion vehicle miles, for April 2019, compared to April 2018, according to the Federal Highway Administration’s most recent numbers. Month-over-month miles driven increased by 3.4 percent compared to March … Continue reading

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Ford Stresses Importance of Glass Repairs

In the recent issue of Ford’s On Target newsletter, aimed at Ford and Lincoln wholesalers and the collision repair industry, the auto maker details the importance of “proper fixed glass repairs.” Ford Motor Company’s Senior Damageability Engineer Gerry Bonanni was … Continue reading

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Hyundai’s Exploding Sunroof Lawsuit Final Hearing to Be Had

A U.S. District Court of California judge has set the date for the settlement hearing for an ongoing legal battle between Billy Glenn and Hyundai. The hearing is scheduled for August 12, 2019. The lawsuit began four years ago when … Continue reading

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Geico’s Florida Fraud Case May Get a New Date

Geico Insurance Co.’s (Geico) Florida lawsuit against Shazam Auto Glass, LLC, (Shazam) and its owner, Sean Martineau, might have a new date in court. Yesterday Martineau and his company, requested an extension to respond to Geico’s allegations against them. Geico … Continue reading

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Cleararc Capital Inc. Acquires New Stake in LKQ Co.

Cleararc Capital Inc. acquired 7,620 shares of LKQ Co. (LKQ) during its first quarter, according to a recent disclosure with the Securities and Exchange Commission (SEC). The firm acquired approximately $216,000 in LKQ’s shares. Other institutional investors have also added … Continue reading

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PPI: May Auto Glass Materials Show Increased Pricing

Prices for almost all materials used in the auto glass industry mostly saw increases in May 2019, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass, … Continue reading

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Auto Glass Bill Passes in Both Houses

New Hampshire might have a new law on its hands, since one of its bills has been approved by both the House and the Senate and is headed to its Governor. The bill, also known as H664, recently added auto … Continue reading

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Recent Webinar Highlights the Future of First Notice of Loss Claims

Advancements in first notice of loss (FNOL) are already available and the benefits to integrating more technology could boost a customer’s overall experience, according to Michael Naoom in his recent webinar. Naoom is the assistant vice president of Safelite Solutions … Continue reading

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New Louisiana Law Forbids Insurers from Recommending Repair Shops

Louisiana has a new law, as its legislature announced House Bill 411, was enacted last week. The law, also known as HB 411, “requires that an insurer shall provide notice in any circumstance to the insured that there is no … Continue reading

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Rhode Island is One Step Closer to Gaining a New Law

Rhode Island’s legislature continues its work on Senate Bill 850. The bill requires that a vehicle owner be notified in writing or by electronic mail that aftermarket glass installations may require recalibration of safety related systems. The Senate passed the … Continue reading

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Why Choosing the Right Insurance Impacts Your Shop

There are a few insurance policies industry experts say are beneficial for auto glass companies to have. Of them, auto liability, general liability and workers compensation should be the main options needed, as stated in a recent webinar given by … Continue reading

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The PipeKnife Company Purchases Product Rights

The PipeKnife Company of Golden, Colo., announced it purchased several window defrosting installation and repair product lines from Planned Products LLC. According to the PipeKnife Company, the sale became effective earlier this month. Three items were purchased in this transaction, … Continue reading

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Geico Files Complaint Against Shazam Auto Glass, LLC and Owner for Fraud

Geico Insurance Co. (Geico) has filed a federal lawsuit in Florida against Shazam Auto Glass, LLC, (Shazam) and its owner, Sean Martineau. The insurance company alleges Shazam and Martineau are responsible for a “fraudulent scheme” that included falsifying windshield replacement … Continue reading

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Roof Hatch and Mirror Glass Recalls Surface – What You Should Know

The National Highway Traffic Safety Administration (NHTSA) issued two new recalls that directly impact the auto glass industry. The auto manufacturers involved are Motor Coach Industries (MCI) and PACCAR Incorporated (PACCAR). PACCAR Thousands of 2020 Peterbilt 520 and 579 vehicles … Continue reading

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Auto Glass Gets Added Back into New Hampshire Bill

A New Hampshire bill that originally excluded auto glass companies will now incorporate them. The bill, also referred to as H664-FN and H664, originally aimed to require an insurer to reimburse a repairer for all repairs only if the repairer … Continue reading

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Select Vehicle Models Have the Wrong Window Glass

General Motors (GM) issued a recall for select 2016-2019 Chevrolet Express and GMC Savana vans today. GM says that the recall is due to “incorrect window glass” that was installed. According to the company, both vehicle models affected may feature … Continue reading

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New Legislation Introduced In New York

A bill in the New York state legislature outlines guidelines for the use of original equipment materials and procedures (OEM) in collision repair shops. The bill, also known as A8050, was introduced in the Assembly and was sponsored by Assemblyman … Continue reading

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Research Points to Impact Calibration has on Insurance Claims

Vehicle calibrations and their impact are entering into data surrounding auto glass claims, according to recent research. Kay Wakeman, research analyst, Insurance Institute for Highway Safety’s (IIHS) Highway Loss Data Institute, presented some of this info at the recent Automotive … Continue reading

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Safelite Worker Has Fatal Accident at Distribution Center

A Safelite employee died while working at the company’s Braselton, Ga., distribution center late last month. According to the Occupational Safety and Health Administration (OSHA) Atlanta East division’s supervisor, a report of the incident was filed in a timely manner … Continue reading

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Nextech AutoGlass Opens in New Berlin Today

The New Berlin, WI company previously known as Paustian’s Auto Glass has a new name – and a grand opening today to celebrate. CEO Rick Paustian, explains the new name, Nextech AutoGlass™ LLC (Nextech). “I grew up in New Berlin, … Continue reading

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March Drivers Weren’t Afraid To Hit the Roads

Updated travel numbers show drivers have been behind the wheel a little more often as the number of miles driven increased in March 2019. All road and street travel improved by 0.3%, or 0.9 billion vehicle miles, compared to March … Continue reading

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Kia Exploding Sunroof Case Could Continue

Kia Motors America, Inc. (Kia) could soon be headed to the Sixth Circuit Court of Appeals over alleged defects in its sunroofs found in some of its models. Tom Kondash, and several others, originally filed a lawsuit in July of … Continue reading

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Sunshine State’s New Law Goes into Effect July 1st

Florida’s Gov. Ron DeSantis recently signed an assignment of benefits (AOB) reform bill into law. The legislation, also referred to as H7065, originally included auto glass but after going through several revisions both the Senate and the House excluded the … Continue reading

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Insurers Might Be Unable To Sway Its Auto Glass Customers To Certain Shops Due to New Bill

A Minnesota bill that aims to “prohibit an adjuster or insurer from certain actions relating to motor vehicle repairs and claims,” was recently introduced in the House. The bill, also known as H 2919 also seeks to remove portions of the … Continue reading

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PPI: April Auto Glass Materials Show Mixed Pricing

Prices for almost all materials used in the auto glass industry saw slight decreases in April 2019, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass, … Continue reading

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Several Support Calibration During Rhode Island Hearing

Representatives from Allstate Insurance and Safelite spoke at the Rhode Island Committee on Corporations hearing last week to voice concerns over vague language in proposed legislation regarding calibration. The two pieces of legislation referenced throughout the hearing were House Bill … Continue reading

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Honda States New Requirements for Post Collision Diagnostic and Scan Tools

Honda recently released new language for its requirements for minimum diagnostic scans, inspections and calibrations done on vehicles following a collision. A main highlight featured the need to calibrate vehicles with an Advanced Driver Assistance System (ADAS). “In addition, these … Continue reading

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Industry Plagued by Flux and Disruption

“We are on the verge of a major disruption,” said Dhiraj Uikey, glazing manager, SABIC. “Things are coming at a pace a lot faster than we imagined.” Uikey’s comment, made as part of a panel discussion at the recent Auto … Continue reading

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Thatcham Research Releases Results of Calibration Study

Thatcham Research, a ‘not for profit’ insurer-funded research center, has released the results of its study on the need for calibrations if Advanced Driver Assistance Systems (ADAS) sensors or parts that are in proximity to ADAS sensors are included in … Continue reading

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Auto Glass Boycott Legal Battle Continues

The ongoing auto glass boycott lawsuit continued in an Eastern N.Y. courtroom last Friday, where not only was a combined motion to dismiss the case filed, but the plaintiff, O.E.M. Glass Network Inc. and Brooklyn Wholesale Glass Inc. (known together … Continue reading

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The Boyd Group Income Fund Sees Growth

The Boyd Group Income fund (The Boyd Group) posted positive revenue growth during its first quarter in 2019, according to the company’s financial report and conference call held Wednesday. Its financial results mentioned in the report ended on March 31, … Continue reading

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Louisiana House Passes Bill and Moves It to Senate

A Louisiana bill that would “provide for insureds to have the option to choose a particular motor vehicle repair shop,” is moving to the Senate. Also known as HB 411, was originally introduced in the House then revised before moving … Continue reading

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25% Tariffs Set to Impact Auto Glass

The Trump administration increased tariffs from 10% to 25% on $200 billion worth of Chinese products Friday, including auto glass and related materials. Days before the announcement, the administration made tweets suggesting that increases would occur prior to scheduled negotiations … Continue reading

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OE Industry Seeks More Collaboration

As in any industry, it’s difficult to foster true collaboration among all sides of the chain. But members of the auto OE glazing industry who gathered in roundtable sessions yesterday shared ideas on how to do just that. Four topics … Continue reading

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Technology Highlighted at Automotive Conference

Put a bunch of original equipment (OE) manufacturers and engineers in a room and tell them about all of the latest auto glass trends, including the use of more glass. How much glass, they ask? Think of a car as … Continue reading

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Policyholder Sues First Acceptance Insurance Co.

First Acceptance Insurance Co. (FAI) is headed to a Florida courtroom following a filed class action lawsuit from one of its policy holders. Derrick McGowan alleges AI “systematically underpaid thousands of its insureds by not paying for state and local … Continue reading

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Safelite to Pay $8.2 Million Settlement

Earlier this week a California Federal Court judge granted a preliminary settlement in the Yadir A. Ontiveros v. Safelite lawsuit. Safelite agreed to pay roughly $8.2 million to settle its labor violation suit, which claimed the company “shortchanged” California workers … Continue reading

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Geico Files Complaint Against Advantage Auto Glass and Owner for Fraud

Geico Insurance has filed a federal lawsuit in Arizona against Advantage Auto Glass, LLC, (AAG) and its owner, Jeremy Solheim. The insurance company alleges AAG and Solheim are responsible for submitting thousands of fraudulent glass repair claims. Geico is seeking … Continue reading

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Tariff Increase Threat Made Prior to Trade Talks with China

The administration has put more pressure on China prior to trade talks in Washington, D.C., Wednesday. Sunday President Trump tweeted that the tariffs on $200 billion worth of Chinese products would go up from 10% to 25% on Friday. He … Continue reading

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Custom Glass Solutions Buys NASG

Custom Glass Solutions, LLC (CGS), acquired NASG Holdings, Inc. (NASG) from Consolidated Glass Holdings, Inc. on May 3, 2019. CGS is an Ohio based manufacturer that makes laminated windshields and large format glass. NASG is a specialty glass and window … Continue reading

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Family-Owned Shop Still Going Strong after a Century

Pfaff’s Auto Glass, Inc. has been a presence in Winston-Salem, N.C., for more than a century. As the family-owned company celebrates its 106th year, Douglas Pfaff, co-owner and executive vice president, shares a glimpse of what helped keep his family’s … Continue reading

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New Bill Tackles Recalibration

A bill has been introduced in the Rhode Island Senate that, passed, and requires auto glass customers to be notified in writing that the installation of aftermarket glass will require recalibration services. The new bill, also referred to as S … Continue reading

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GM Pumps the Brakes on its Sunroof Lawsuit

Kelley Gaines is back in California’s Southern District Court for another opportunity to sue General Motors Company (GM) over an alleged warranty violation caused by a leaking sunroof in her leased Cadillac. A judge previously dismissed portions of her previous … Continue reading

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Corning Continues Growing in Q1

Corning Inc. (Corning) mentioned plans to strengthen the Gorilla Glass used in its automotive department during the company’s first fiscal quarter financial report conference call held today. Corning manufactures Gorilla Glass, which is found in both the smartphone and automotive … Continue reading

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Auto Glass America Seeks To Extend Lawsuit Timeline Against Allstate

Allstate’s lawsuit against Auto Glass America LLC of Florida (AGA) and its owner, Charles Isaly continues, over AGA allegedly pressuring Allstate’s insureds to choose their company for windshield replacements. AGA and Isaly have responded to the insurance company’s motion to … Continue reading

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Friday Fun: Story of Female Tabby Shipped to Auto Glass Shop Goes Viral

A six year old orange tabby has become an internet sensation and made an auto glass company famous in the process. The cat spent three weeks without food or water, after having traveled from Shenzhen, China to the port in … Continue reading

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LKQ Corporation Reports Expected Earnings for First Quarter

LKQ Corporation (LKQ), parent company of PGW Auto Glass, had a first quarter that was right on par with its expectations, according to the company’s latest financial results released today. LKQ reported a 14% or $3.1 billion increase in its … Continue reading

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Windows May Detach Following Recent Volvo Recall

The National Highway Traffic Safety Administration (NHTSA) has issued a new recall that directly impacts the auto glass industry. Volvo Trucks North America (Volvo) vehicle windows are the main focus on the administration’s recall. More than 11,000 2018-2020 VNL and … Continue reading

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Allstate Mediation Hearing Extended Until 2020

Allstate’s lawsuit against Auto Glass America LLC of Florida (AGA) and its owner, Charles Isaly was referred to mediation last month and both parties requested an extension in deadlines associated with its mediation. According to court documents, the cases’ mediation … Continue reading

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Court Extends Time to Respond, Along with Page Count, in Auto Glass Distribution Boycott Case

A pre-motion conference was held on April 4 in a case in which a New York auto glass distributor alleges that two other auto glass distributors and several manufacturers have conspired against it and boycotted it in an attempt to … Continue reading

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Drivers Hit the Roads in December

Updated travel numbers show drivers have been behind the wheel more often than not as the number of miles driven increased in December 2018. All road and street travel improved by 0.7 percent, or 1.9 billion vehicle miles, compared to … Continue reading

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The Boyd Group Income Fund Sees Growth

The Boyd Group Income fund (The Boyd Group) achieved record revenue growth during its fourth quarter and full year in 2018, according to the company’s financial report and conference call. Sales increased by 18.8% to $1.9 billion, when compared to … Continue reading

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Employees at LYNX Services Reportedly File OSHA Complaint

News reports have surfaced against LYNX Services, a wholly owned subsidiary of Solera Holdings, Inc., provider of auto glass claim services. Twenty-two employees reportedly filed an Occupational Safety and Health Administration (OSHA) complaint against LYNX Services for not allowing them … Continue reading

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PPI: March Auto Glass Materials Pricing Rises

Prices for almost all materials used in the auto glass industry saw steady increases in March 2019, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass, … Continue reading

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Florida House Alters Bill to Exclude Windshield Replacements

The Florida House of Representatives has excluded vehicle windshields from a recent bill concerning assignment of benefits (AOB). The bill, also known as HB 7065 was initially introduced in mid-March of this year. According to News 4 Jacksonville, the bill … Continue reading

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Senate Committee Approves King in 14-12 Vote

Heidi King has been trying to gain confirmation as the head of the National Highway Traffic Safety Administration (NHTSA) since June 2018, when she was chosen by the administration to lead the agency for the first time. King however, did … Continue reading

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New Louisiana Bill May Affect AGRR Businesses

A new Louisiana bill has been introduced in the House and, if it passes there could be changes ahead for insureds choosing where to have their auto glass repaired or replaced. The new bill, also referred to as HB 411, … Continue reading

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NHTSA Drops International Window Safety Standards

The National Highway Traffic Safety Administration (NHTSA) announced its plans to forgo its 2012 proposal regarding the harmonization between U.S. vehicle window safety standards with international rules. “NHTSA withdraws its June 21, 2012 Notice of Proposed Rulemaking (NPRM), which proposed … Continue reading

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Axel Miller Leaves D’Ieteren

Due to a disagreement on visions D’Ieteren’s future, its board of directors announced today that Axel Miller will leave his position as CEO, managing director and other positions he held within the company and its subsidiaries. Belron owns Safelite Autoglass … Continue reading

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UVA vs. Texas Tech: The Glass Connection

By: Jordan Scott and Emmariah Holcomb Tonight, millions throughout the U.S. will watch as the University of Virginia (UVA) Cavaliers take on the Texas Tech University Red Raiders in the NCAA Tournament championship. While Charlottesville, Va., and Lubbock, Texas, may … Continue reading

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NHTSA Asked to Exclude One Vehicle from Safety Standards

The National Highway Traffic Safety Administration (NHTSA) has been asked to exclude a certain low-speed vehicle from certain Federal Motor Vehicle Safety Standards (FMVSS). The Administration will make its decision following a public comment period where members of the community … Continue reading

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Belron Annual Report Shows Another Upswing

Belron reported another successful year of growth in its annual report. The company credits its Fit for Growth program and selling its operations in Russia and Turkey as contributing to the increases in its fourth quarter. Belron owns Safelite Autoglass … Continue reading

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Shop Charged in Auto Insurance Fraud

A shop owner from Shrewsbury, Mass., has been indicted for his alleged role in an insurance fraud scheme. According to the Attorney General, Maura Healy, the automotive repair business owner intentionally damaged vehicles and stole $170,000. Adam Haddad, the owner, … Continue reading

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Vitro Automotive Division Gets New Location

Auto glass shops have another avenue to purchase glass thanks to Vitro’s recent announcement on its new Texas location, which will serve as a wholesale distribution business. According to the company, its main goal is to have quicker distribution times … Continue reading

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How Will These Recalls Impact Your Customers?

The National Highway Traffic Safety Administration (NHTSA) has issued three recalls with implications for the auto glass industry. The recalls affect New Flyer Industries Volkswagen Group of America, and Porsche Cars North America recently published three recalls that may affect … Continue reading

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Campfield v. Safelite Lawsuit Partially Dismissed

The Campfield v. Safelite Group lawsuit was partially dismissed by an Ohio federal court judge this week. The court grants Safelite’s motion to dismiss “with respect to the dollar bill rule that Safelite made” as well as statements that it … Continue reading

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New Hampshire OEM Bill Exempting Auto Glass Passes House

A New Hampshire bill that has major implications for the auto glass industry recently passed the state’s House of Representatives. The bill requires insurers to pay repair shops based on their conformance to OEM procedures, but exempts auto glass services … Continue reading

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Vitro’s Glenn Miner Reflects on 39-Year Career Before Retirement

After 39 years in the industry, Glenn Miner is preparing to retire. March 29, 2019 will be his last day as director of construction for Vitro Architectural Glass, but Miner says it’s still business as usual right now. Miner’s father … Continue reading

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TruRoad Acquires Two Auto Glass Businesses

Woburn, Mass.-based TruRoad Auto Glass has acquired Apple Auto Glass of Portland, Ore., and Hudson Valley Auto Glass, based in Wappingers Falls, N.Y. TruRoad includes several brands including JN Phillips Auto Glass, Techna Glass, Harmon Auto Glass and Windshield Centers. … Continue reading

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Newly Combined Association Holds Spring Meeting

The spring meetings of the Auto Glass Safety Council (AGSC) were held last week in Tampa, Fla. The meetings were the first in which the members of the former National Windshield Repair Association (NWRA) were incorporated into the AGSC. Newly-elected … Continue reading

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Long Time Mygrant Employee to Depart

Tom Higginbottom of Mygrant Glass is departing from the company on March 29. Higginbottom has served as an employee for 38 years and was instrumental in its growth and success. Mygrant has grown over the years from a regional distributor … Continue reading

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PPI: February Auto Glass Materials Pricing Rises

Prices for almost all materials used in the auto glass industry saw steady increases in February 2019, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass, … Continue reading

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Minnesota Legislation Halted

One form of Minnesota legislation was not on the House Commerce Committee agenda at last week’s meeting and the Alliance Automotive Service Providers of Minnesota (AASP-MN) expressed its displeasure. The AASP-MN made a proposal to make it an unfair claims … Continue reading

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ASA Supports OE Repair Bill but Has an Amendment for it

The automotive service association (ASA) recently expressed its support on a piece of Connecticut legislation that addresses original equipment manufacturer (OEM) procedures for collision repairs but also looks to amend a portion of it. The bill, also referred to as … Continue reading

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Court Rules Construction Company Responsible for Man Hit by Rock from its Truck

A construction company will have to pay $4.7 million to a man injured in August 2014 when a rock from a truck operated by the company crashed through his windshield and struck him in the head, causing a skull fracture, … Continue reading

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New Hampshire Glass Shops Exempt

A new bill currently before the New Hampshire House Commerce and Consumer Affairs committee would require an insurer to reimburse a repairer for all repairs only if the repairer follows an original equipment manufacturer recommended collision repair procedures. Oh, and … Continue reading

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Mitchell International Shares Future Tech in Q1

Mitchell International recently published its 2019 First Quarter Industry Trends Report, which highlights the impact of having 5G wirelesses technology, automotive design changes that benefit the environment, and how technology can improve claims outcomes. Mitchell International’s president and CEO, Alex … Continue reading

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Proposed Bill May Impact Floridians

A new Florida bill has been introduced in the House, and if it passes there could be changes ahead for assignment of benefits (AOB). The new bill, also referred to as H7065, provides term definitions and requirements and limitations for … Continue reading

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D’Ietern Annual Results Show Overall Growth

D’Ietern’s full yearly results showed growth in areas including its automotive division. The international company owns a majority share in Belron, the parent company of Safelite Autoglass. There were several points of interest the company highlighted within its report regarding … Continue reading

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Exploding Sunroof Case Continues for Volkswagen

A lawsuit against Volkswagen Group of America (VW) will continue, as a California federal court judge ruled against VW’s motion to dismiss “certain claims” in the plaintiff’s second complaint. The judge also stated there is enough supporting evidence alleging the … Continue reading

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Celebrating International Women’s Day with Auto Glass

Today is International Women’s Day, and it wouldn’t be complete without highlighting a few women in auto glass. Though the industry has been and is still predominately male driven, more women are finding success working on everything from installs to … Continue reading

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Allstate Responds to Auto Glass America’s Motion to Dismiss

The legal battle between Allstate, Auto Glass America LLC of Florida (AGA) and its owner, Charles Isaly continues, as the insurance company has filed a response to the motion to dismiss that was filed by the auto glass company and … Continue reading

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LKQ Corporation Reports Growth for Fourth Quarter and Year

LKQ Corporation, parent company of PGW Auto Glass, saw growth in its fourth quarter in 2018 and the year as a whole, according to its latest financial results. The company’s revenue increased by 22 percent, which is an increase of … Continue reading

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Belron Canada Releases Results of Calibration Testing

Belron Canada has released the results of a study it commissioned from a Canadian testing firm to determine the influence of different windshields with calibration cameras on how certain ADAS systems perform. The research, performed by PMG Testing of Quebec, … Continue reading

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Drivers Slowing Down In November

Updated travel numbers show drivers have been behind the wheel more often than not because the amount of miles driven increased in November 2018. All road and street travel improved by 0.3 percent, or 0.8 billion vehicle miles, compared to … Continue reading

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Allstate Sues Auto Glass America and Its Owner

Allstate Insurance1, one of the nation’s largest writers of auto insurance policies, has filed a lawsuit in the U.S. District Court, Orlando division, against Auto Glass America LLC of Florida (AGA) and Charles Isaly, of Arizona. The suit, which was … Continue reading

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How Changes In Mobility May Impact Your Business

How people get from point A to point B is often a topic of discussion because it changes so frequently. Over the past few years shop owners and drivers have seen changes in transportation through things like Advanced Driver Assistance … Continue reading

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Sika Grows Overall In 2018

Sika recently published its annual financial report which highlights its achievements and growth in 2018. In it the company mentioned its 13.6 percent sales increase, its 5.9 percent net profit increase, and the company’s operating free cash flow, which increased … Continue reading

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How 4 Recalls May Impact Your Business

The National Highway Traffic Safety Administration (NHTSA) has issued four recalls with implications for the auto glass industry. The recalls affect Nissan Altima, Mercedes Benz recently published four recalls that may affect your business. The three vehicle makes included in … Continue reading

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Consumer Reports Stops Recommending Tesla 3, Notes Complaints about ‘Glass Defects’

Consumer Reports (CR) published an article on its website yesterday saying it “can no longer recommend the newest Tesla—the Model 3electric sedan—because members say they’ve identified a number of problems with their cars, including issues with its body hardware, as well as … Continue reading

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Connecticut Bill Would Prohibit Auto Glass Shops from Seeking Criminal Histories of Employees

A bill is under review in the Connecticut legislature that aims “to prohibit employers from inquiring about the criminal history of an automotive glass employee or prospective automotive glass employee.” The bill, titled “An Act Prohibiting Inquiries about the Criminal … Continue reading

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Aftermarket Windshield Recall

Fujian Wanda Automotive Glass Industry Co. Ltd. (Wanda) has issued a voluntary recall of nine different aftermarket windshields it makes citing safety concerns. Wanda’s recall announcement says a wire harness that is sealed at the bottom of the windshield can … Continue reading

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Update For Arizona Bill

Earlier this month an Arizona Senator introduced a new bill, also known as SB1226. If it had passed it would have impacted automotive glass shops throughout the state. Fortunately shops don’t have to continue following it because it has “died” … Continue reading

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Florida Bill Moves Forward – Will Impact Auto Glass Shops

Last month Florida House members introduced a bill, known as HB 323. One its primary goals was to prevent auto glass shops in the state from “offering anything of value” to their customers in exchange for making claims for their … Continue reading

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PPI: January Auto Glass Materials Pricing Rises

Prices for almost all materials used in the auto glass industry saw clear rises and declines in January 2019, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes … Continue reading

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New Legislation Might Affect Shops in Two States

Two new bills could impact auto glass industry businesses in Montana and Texas. A Montana State Senator introduced a new bill, SB 251, that would require an auto repair shop to do repairs that follow the guidelines and directions from … Continue reading

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Q3 Report Has NSG on Top Despite Lower Auto Glass Numbers in Europe

Nippon Sheet Glass (NSG) released its third quarter financial results and it shows that total auto glass sales increased over the same period last year. NSG is one of the largest auto glass manufacturers and offers both original equipment manufacturer … Continue reading

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Some Find Issues With Fees In Safelite Case

The messy dispute between the Minnesota Insurance Commissioner, Mike Rothman and Safelite have resulted in some hefty fees for Safelite’s attorneys. Last week the Eighth Circuit Court ruled the legal team for the auto glass repair company deserved close to … Continue reading

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