AGRR Magazine

AAA Expands Further Into Auto Glass Business

AAA Mid-Atlantic is opening a new windshield replacement service center in the Newcastle, Del. GlassBytes has learned that AAA originally planned to open the facility on March 1, but that has been pushed back due to staffing issues. The service will now launch sometime in the next 60-90 days and cover the 25 miles around New Castle, which includes Wilmington, Del. In Delaware, AAA has approximately 135,000 members.

The move comes on the heels of AAA's national headquarters, located in Heathrow, Fla., announcing that it plans to promote windshield safety. The international provider of auto services has AAA Automotive Centers in East Providence, RI, and South Attleboro, Mass., that do auto glass replacement but auto glass dealers in these areas say these service centers have hurt their business.

"We have two primary reasons for getting into vehicle glass replacement: safety and service," said Catherine L. Rossi, manager of public and government affairs for AAA Mid-Atlantic. "Driving with a damaged or cracked windshield is dangerous and convenient replacement service is relevant to people's lives and needs. AAA intends to provide on-the-spot vehicle glass replacement for windshields, windows or mirrors at home, at work, or another location. We hope this gives our AAA members and other motorists peace of mind that they can get high quality vehicle glass and first-class service from reliable specialists at AAA."

AAA Mid-Atlantic is the nation's fifth largest auto club with 3.7 million members in Delaware, Maryland, New Jersey, Pennsylvania, Virginia and the District of Columbia, providing automotive, travel, personal insurance and financial services. AAA has represented motorists and travelers for more than 100 years. Nearly 27 percent of U.S. drivers are AAA members.

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