As announced previously via glassbytes, AGRR magazine is conducting
an extensive survey project rating the services of auto glass networks
and third party providers. The deadline for returning the survey has
been extended until March 31, 2005, to allow some shops, which may have
had their copies delayed in the mail, to still respond. The "Rate the Networks" Survey went out to more than 10,000
auto glass retailing companies, asking them to rate the insurance companies
and TPA's according to more than 20 criteria, including how easy they
are to work with, how knowledgeable their CSRs are, how quickly they
pay and how easy it is to resolve an issue with them. Results have already started pouring in and are being tallied daily
by members of the AGRR staff. Results will be included in the May/June
issue of AGRR and those responding to the survey can respond anonymously
or may provide their name and address if they wish to receive the results. AGRR Magazine is the largest and most widely circulated auto glass magazine in the world, reaching more than 14,000 subscribers every issue. It is published by Key Communications Inc., publishers of glassbytes.com and USGlass magazine, among others. |
No reproduction, in print, electronic or any form without the expressed written permission of Key Communications Inc. 540-720-5584. |