Annual Conference Kicks Off with Awards Ceremony
The Auto Glass Replacement Safety Standard (AGRSS) Council kicked
off its annual conference this morning at the Mandalay Bay Convention
Center in Las Vegas. During the day, it honored four industry representatives
who have devoted their time and efforts to the AGRSS standard, Carl
Jolliff of Jolliff Glass, Dean Mieske, formerly of Performance Achievement
Group, Bill Ives, who serves as legal counsel for the group, and
Bob Birkhauser, president of AEGIS Tools International.
did we get there? We had to have a vision, said AGRSS chairperson
Cindy Ketcherside, as she introduced Jolliff.
In accepting the honor, Jolliff said he still has high hopes that
the work of the AGRSS standard will go even further.
I may not live to see it, but I hope I do and think I will,
the day that every auto glass shop in the nation gets on board with
the AGRSS standard, Jolliff said.
Mieske, who no longer works in the auto glass industry, also attended
the conference to accept the honor AGRSS bestowed upon him.
He worked day and night to get our original standard drafted,
Ketcherside said of Mieske.
Mieske thanked others for their support and noted that they all
had something in common that made the creation of the standard possible.
We needed one other ingredient and that was faith--we all
had faith in the process, he said.
In honoring Ives, Ketcherside noted that his work has often been
behind the scenes--and for awhile was even pro bono.
Bill never complained when AGRSS couldnt pay him,
chuckled Ketcherside, who noted that the group is now up to date
in their payments to Ives and now is fully "in the black."
Ives, who has been involved with the standard since the beginning,
said he also appreciated the others involved in the work.
It wasnt just the activity of those involved--it was
the dedication, he said.
In recognizing Birkhauser, Ketcherside referred to him as the thread
to link all these people, noting that in the three previous
thank-you speeches, Birkhausers name was mentioned.
Birkhauser also was appreciative--but said the Council still has
lots of work before them.
This industry is under a great deal of pressure to become
a commodity, he said. We need to work with the insurance
industry and we need to educate them that there is a difference.
Remember, were on a journey and the journey is not at
its end, he said.
Rocky Bleier, former Pittsburgh Steeler and Vietnam veteran, also
provided a keynote motivational talk in which he advised attendees
that they need to believe in themselves and work as a team in order
to reach their common goal of promoting safe installations in the
auto glass industry.
Successful organizations like successful teams are made up
of two parts--trust and commitment, he said.
He also reminded attendees to remember the past when thinking about
how to approach the future. If you dont understand your
past, then how do you know where youre going to go?
Bleier also noted that leadership plays an important role, too.
When put in charge, take charge, and when youre in charge,
have the courage to do what is right, he said.
The conference continues tomorrow.
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