President Provides Consumer Tips on CBS Morning TV Program
Ron Pyle, president
and chief staff executive of the Automotive Service Association (ASA),
got an opportunity recently to educate consumers nationwide on how to
find quality automotive repair facilities on Thursday, February 12, when
he appeared on CBS's "The Early Show."
"ASA has been the leading organization for owners and managers of
automotive service businesses that strive to deliver excellence in service
and repairs to consumers," said Pyle. "Helping consumers locate
these superior facilities serves not only the consumers, but our members,
as well. By following a few simple guidelines, everybody wins. The ultimate
goal is to provide high-quality service and repairs that ensure consumer
Pyle told viewers the cleanliness and appearance of a facility can be
an indicator of its level of professionalism. Pyle also explained to viewers
that the practice of obtaining three estimates is outdated and burdensome
In addition, he emphasized that consumers have the right to select any
repair facility they choose and recommended that consumers learn about
their insurance policies and coverage issues when they purchase the policy,
rather than have to deal with those issues following a collision.
Pyle appeared on "The Early Show" following a "CBS Evening
News" segment on insurer-owned shops (click
here for related story).