ASA President Provides Consumer Tips on CBS Morning TV Program

Ron Pyle, president and chief staff executive of the Automotive Service Association (ASA), got an opportunity recently to educate consumers nationwide on how to find quality automotive repair facilities on Thursday, February 12, when he appeared on CBS's "The Early Show."

"ASA has been the leading organization for owners and managers of automotive service businesses that strive to deliver excellence in service and repairs to consumers," said Pyle. "Helping consumers locate these superior facilities serves not only the consumers, but our members, as well. By following a few simple guidelines, everybody wins. The ultimate goal is to provide high-quality service and repairs that ensure consumer safety."

Pyle told viewers the cleanliness and appearance of a facility can be an indicator of its level of professionalism. Pyle also explained to viewers that the practice of obtaining three estimates is outdated and burdensome to consumers.

In addition, he emphasized that consumers have the right to select any repair facility they choose and recommended that consumers learn about their insurance policies and coverage issues when they purchase the policy, rather than have to deal with those issues following a collision.

Pyle appeared on "The Early Show" following a "CBS Evening News" segment on insurer-owned shops (click here for related story).