AGRR Magazine

Changes at American Family Insurance

Mark Afable has been named vice president of claims for American Family Mutual Insurance Co., Madison, Wis.

He had served as American Family's vice president of government affairs and compliance since 1998. In that capacity, he led the company's government relations and consumer affairs programs, and also directed the corporate compliance function.

On October 17, Solera had announced that American Family has selected Audatex, a Solera company, as its vehicle direct repair claims management and technology partner. According to the release, American Family, the third-largest mutual property and casualty insurer in the nation, had decided to switch to Audatex for its vehicle repair claims technology, covering more than 2,700 users. It is the fourth agreement Audatex has signed with a top 10 insurance carrier in the U.S. alone since Solera's acquisition of Audatex.

As the new vice president of claims, vehicle repair claims and the switch to Audatex is "something that would be under his responsibility," a company spokesman told glassBYTEs™.

Afable, a graduate of Marquette University with degrees in political science and law, joined American Family in 1994. He previously worked in a private law practice, served as counsel for the National Association of Independent Insurers (NAII) and also worked in the law department for Allstate Insurance.

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