Safelite Recognized for Innovation in Claims
January 9, 2013
Safelite® Solutions has announced its recent recognition for
innovation in claims management. The recognition is the result of
Safelite's implementation of pre-inspections for auto glass claims
as a measure to reduce insurance fraud.
Stephen Applebaum, senior analyst, Property Casualty Insurance,
Aite Group, says, "What is particularly notable here is that
as a market share leader in insurance glass claims management, Safelite
Solutions intentionally introduced a solution that they knew would
negatively impact short-term revenue but in doing so has created
invaluable long-term good will with clients and non-clients alike-demonstrating
counterintuitive innovation at its best."
The Innovation Showcase is published by Best's Review magazine.
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