AGRR Magazine

Glaxis Awards Mainstreet Computers and GTS Services Gold Partner Status

Glaxis has bestowed retail auto glass software providers Mainstreet Computers and GTS Services with its new Gold Partner status, a recognition given to software companies that fully implement Glaxis technology capabilities in their systems for auto glass retailers.

Fahmy Mechael, business manager for the Pittsburgh-based company, a division of PPG Industries, praised the "progress that all our point-of-sale software partners have made to build Glaxis into their products." He said the work Mainstreet and GTS completed to earn Gold Partner recognition will benefit their customers by providing the "best business solutions available" to run retail glass operations.

Glaxis technology is designed to enable direct, secure communication between shops and their business partners for electronic dispatching and scheduling, parts authorizations, ClaimLaunch for remote claims initiation, invoicing, parts ordering and other daily functions. Notably, Glaxis and its Gold Partner software providers can help shops reduce electronic data interchange (EDI) billing rejections from third-party insurance administrators.

According to Mechael, EDI rejections can be reduced as much as 60 percent because internal audits alert front-line employees of any discrepancies before the invoice is submitted.

"Glass shops that take advantage of Glaxis technology for transactions improve productivity at every step in the sales process," stated David Carnahan, president of Mainstreet Computers, which is headquartered in Belleville, Mich. In addition, he said Mainstreet's Gold Partner certification adds credibility and gives shops using its software another way to "stand out from the crowd" when marketing to the insurance community.

Mike Jones, president of GTS Services, which is located in Portland, Ore., added, "By enabling our GlasPacLX software with Glaxis, GTS is delivering the highest EDI success rate in the industry. Our customers' shops are improving their cash flow and eliminating administrative tasks, enabling them to focus on providing superior customer service and putting them ahead of their competition."

According to the company, more than 2,000 U.S. glass shops, parts suppliers and insurance and fleet companies use Glaxis products. To achieve Gold Partner status, software companies must develop products internally according to Glaxis trading partner specifications and conduct testing to ensure proper implementation. Gold Partner status must be recertified annually. In addition to the two Gold Partner companies, IBS Software, Digital Business Controls, GlassMate, Quest, and eDirectGlass are Glaxis enabled software providers. Glaxis was introduced in the market in early 2002.

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