Property Casualty Insurer Organization Predicts 2012 Legislation Will Relate to Steering, Aftermarket Parts
January 23, 2012

The Property Casualty Insurers Association of America (PCIA) has issued a report on its outlook for 2012 and the legislation it expects to see introduced. Among these, the association says it "anticipates the major auto body repair and glass issues for 2012 will involve aftermarket parts, labor rates, steering and estimating systems."

In response, PCIA officials say they intend to oppose any efforts that would limit recommendations of shops.

"To help control costs and promote customer service, PCI will oppose legislative efforts that would restrict insurers' ability to make recommendations or suggestions to consumers on individual repair facilities or that would impede insurers' ability to manage the claim repair process and control costs on behalf of consumers," writes the PCIA in its report.

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