Continue to Plague Industry
Glass shops across the United States continue to be the subject
of scams, with the latest coming from a Rev. Richmond Cyril, who
contacts shops both by Internet phone and fax.
In the latest scam, Rev. Richmond Cyril contacts shops to try to
order a "30-by-30 clear/auto glass … with ¼ thickness and a quantity
of 100." He adds, "Kindly go ahead and get me the quote and also
advice [sic] me on the forms of payment that you accept."
A reverse look-up on the number from which the fax was sent shows
that it is a landline based in New York City. A call to the number
indicates that it is a fax machine, but notations on the fax indicate
that it was sent via an Internet fax service, www.callwave.com.
A Google™ search of Rev. Richmond Cyril shows a person using this
name visited a pet shop site in July 2007 with a similar request-looking
for prices on fish tanks and the types of payment accepted. (CLICK
HERE to view (scroll down).)
A story from Nashville's WKRN.com alleges that a gentleman bearing
the same name participated in a scam in which he said he was building
an orphanage in Ghana and needed money. (CLICK
HERE for related story.)
The customer service representative at the shop who submitted this
information to glassBYTEs.com™/AGRR magazine also received
a call and advised the shop was not interested in this type of work.
The shop called the number provided back, though, and discovered
it was a fax number as well.
This scam appears to be very similar to others that have plagued
the industry in the past. Many of the prior scams have followed
a particular formula: Glass shops are contacted by a prospective
customer who requests that unusual quantities of glass and/or windshields
be shipped to a location at some distance, often to a foreign country
such as Ghana (CLICK
HERE for related story).
The customer also requests that a specific freight company be used
to ship the order. The scammer then directs the glass company to
obtain a credit card payment from the customer and to exchange the
credit card payment for cash. The shipping company then directs
the shop to transfer the cash via Western Union money transfer to
a shipping company in Ghana. The shipping company provides wiring
instructions. Upon receipt, the shipping company promises to provide
the glass shop with receipt and pick-up information, but the glass
company never gets reimbursed.
For shops that utilize copy machines, another popular scam involves
a person calling businesses to check on their copy machines. On
first contact, the caller may say something like, "I'm calling to
check on your Xerox 370 machine," and waits for the recipient of
the call to correct them with the type of copier they have. Two
weeks later, the office receives a call back from the shop, this
time saying. "We're calling because we have a sale on toner for
your copier, the [insert correct name of copier here]. Would you
like us to send you some out?" The recipient of the call often assumes
this is from the company's regular toner supplier, accepts and when
the toner arrives, an astronomical cost is applied to the toner.
HERE to discuss this and other scams.
to e-mail glassBYTEs.com™ to advise if you'd been the target of
either of these scams or another recent scam.
Need more info and analysis about the issues?
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