Travelers Launches New Network Contract; Offers New
Feature on Site
Travelers Insurance has informed its network participants that
a new provider contract will go into effect next Friday, November
30, 2007. The new contract is available for review on www.eGlassClaim.net
for registered users.
Shops that do not wish to accept the new terms may dissolve their
contractors prior to November 30.
In addition, the says a new feature is available to Travelers participants
on the eGlassClaim.net site, which will allow a shop to enter alternative
pricing terms on part pricing, labor pricing or both.
Travelers says it will refer assignments for glass-only claims
only when the insured does not have a preference, and in this case,
an algorithm that takes into account customer convenience, customer
service levels and pricing will be utilized to assign the job.
The company also says it will announce its current market pricing
on November 30.
HERE for the full text of the letter sent to participating shops.
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