eDirectGlass Expands Management Tools in the AGRR Industry Integrated Document Imaging System Offers Relief

eDirectGlass has begun offering its customers the option of document and image management at no additional cost. Effective immediately, eDirectGlass customers are able to attach or directly scan any image or document to any eDirectGlass work order, invoice or claim record.

"eDirectGlass has an unwavering commitment to enable our customers to remain productive and competitive by providing them with the best management tools," said Gary Hart, chief operating officer for AMJ Logistics, Inc. "Our imaging solution will reduce these frictional issues by over 75 percent and enable better communication practices between the trading partners."

According to the company, the imaging tools will allow the user to attach any scanned document to the claim record. Documents such as customer signed work orders, parts/materials purchase orders and network paper authorizations can become a permanent part of the electronic claim thus eliminating the need to store these paper documents. For eDirectGlass Mobile customers, users of the PalmOne Treo 600 can even take digital photos of the vehicle before installation and attach it to the repair order thereby protecting the AGR shop by documenting prior damage.