Mitchell Labor Times Apply to Glass Industry

A Mitchell International press release reported yesterday on glassBYTES.com stated that the company was "tackling to collision industry concerns by providing transparency on how labor times are developed, verified and maintained." More than one reader questioned when this would happen with the auto glass industry.

According to Bud Oliver, director of product operations with the National Auto Glass Specifications (NAGS), which is a division of Mitchell International, the labor times for the auto glass industry are developed by Mitchell-and determined in the same way-as those of the collision industry.

"The only difference is that we add in time for broken glass clean up," Oliver explained to glassBYTES.com. "Mitchell times are based on new, undamaged parts. We know that with auto glass, we're dealing with broken glass, so we take the size of the glass run it through a formula and add broken glass clean up time. Anybody can go check it out."

CLICK HERE to join the discussion on the AGRR message boards.