April 25, 2005

Car insurance company State Farm is expected to release a long-anticipated announcement regarding new car policy language and a change has the potential to significantly affect the auto glass repair industry. The insurance giant is rolling out a pilot program in five states that begins this summer, eliminating the deductible for auto glass repairs.

Starting with Kansas and Oklahoma, the program, still in the testing phases, begins June 1, 2005 and will be followed by Arkansas and Missouri on July 1 and Louisiana on July 15.

According to an internal memo obtained by AGRR magazine/glassBYTES, if a policyholder chooses to have a windshield repaired and the repair fails, the cost of the replacement deductible will be reduced by the cost of the repair.

To read the language of the announcement, click here.

To read the language of the (Auto) Glass Repair Policy change click here.

To discuss the State Farm decision to waive deductibles on repair, click here.