Tag Archives: artificial intelligence
Glass.com Partners with European AI Company
Glass.com Inc. has announced a new partnership with DriveX Technologies, a European-based artificial intelligence (AI) and image-recognition technology company specializing in auto glass damage assessment. Glass.com officials say the collaboration is designed to help empower United States auto glass companies … Continue reading
Auto Glass Experts Adds AI Assessment
North Carolina-based Auto Glass Experts has implemented artificial intelligence windshield damage assessment from an Estonian company. DriveX officials say its program tells customers if they need a repair or replacement based on photos taken on their phones. This helps triage … Continue reading
Second Day of Auto Glass Week™ Turns to AI
During Auto Glass Week™ 2025’s second day, exhibitors said they found all the right customers. Speaking of customers, artificial intelligence promises to bring companies more of them in the days ahead.
Can AI Replace Auto Glass Jobs?
Should auto glass technicians worry about artificial intelligence (AI) taking their job? Not according to a recent Microsoft study. The technology company collected data from 200,000 conversations with its Bing Copilot AI system. Microsoft found that people used Copilot in … Continue reading
Does AI Save Time or Lose Customers? Shop Owners Disagree
As artificial intelligence (AI) slowly creeps into our everyday tasks, auto glass shop owners and managers have mixed opinions about using it to help run their businesses. Zuhair Madanat finds it helpful. The owner of Auto Glass Experts in Huntersville, … Continue reading
NAIC Seeks Guardrails for AI Claims Processing
Artificial Intelligence (AI) is everywhere, including in insurance claims processing. The National Association of Insurance Commissioners (NAIC) wants to help protect consumers against possible risks. NAIC’s Big Data and Artificial Intelligence working group published a request for information (RFI) on … Continue reading
Fix Network Global Conference Dives into AI, Right to Repair Initiative
The Fix Network Global Conference, which includes Novus Glass and SRP, is underway in Orlando. The event is being held at the Hyatt Regency Cypress Garden and features various presentations, activities and social events. It runs through Saturday, Oct. 7, … Continue reading
Auto Glass Week™ 2023 Opens with Awards, AI Discussions and Olympian Shaun White
From the educational programming, the exhibition and the attendance, the biggest Auto Glass Week™ (AGW) yet is taking place this week at the Virginia Beach Convention Center in Virginia. The event opened yesterday with presentations and education, and one very … Continue reading
FTC Targets Companies That Use Fake Online Reviews
Violators of proposed new rule would face penalties Continue reading
Auto Windscreens’ Repair and Replacement Specialists Webchat Celebrates Milestone
Auto Windscreens, an auto glass repair and replacement company in the United Kingdom, celebrated 169,000 webchats at a 5th birthday party with the launch of its artificial intelligence chat bot, “Brian.” The webchat service for automotive glazing repair and replacement … Continue reading
New AI Imperatives in Claims for 2022
In 2021, the insurance industry was buffeted by the four-pronged effects of climate change, social change, the pandemic and the evolving expectations of employees and policyholders. In the year ahead, we expect these forces to continue to accelerate digital transformation. … Continue reading
Use of AI in the Automotive Industry
AI has emerged as the potent transformation driver of all industries in this contemporary technology-driven world, especially the automotive industry. It now influences how automotive companies manufacture, choose and drive vehicles. Click here to read more.
CCC Intelligent Solutions Acquires Insurtech Safekeep
The acquisition of Safekeep, a platform digitizing subrogation across P&C insurance lines of business, by CC Intelligent Solutions will help CCC to advance its vision for straight-through processing across the claims lifecycle. In a company statement, CCC states that Safekeep … Continue reading
Artificial Intelligence Coming to Auto Glass—and Insurance
Artificial Intelligence (AI) is coming to the auto glass and insurance industries. Case in point, Mitchell International is exploring a computer vision application that uses image recognition to confirm repair vs. replace decisions. This is according to the company’s 2017 … Continue reading
Autoglass Launches Artificial Intelligence Technology
Autoglass, a vehicle glass repair and replacement company based in the UK and owned by Belron, says it has successfully trialed the latest Artificial Intelligence (AI) technology to assess the severity of vehicle glass damage. The company says this can … Continue reading
Three Auto Body Trends that May Affect the Glass Industry—Eventually
The practices in the collision repair industry have often served as a bellwether of things to come in the auto glass repair and replacement industry, and three collision trends have been getting a lot of attention lately: 1. Getting paid … Continue reading

