Tag Archives: auto glass claims

Shops Get Caught Between Automaker Positions and Insurance Requirements

Posted on August 10, 2026 by Abby Bowman

An increasing number of automakers have issued position statements requiring original equipment manufacturer (OEM) glass for all windshield replacements. However, many auto glass company owners say that mandate doesn’t match the reality of insurance requirements. “Requiring OEM glass sounds good … Continue reading →

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NAIC Seeks Guardrails for AI Claims Processing

Posted on June 2, 2025 by Abby Bowman

Artificial Intelligence (AI) is everywhere, including in insurance claims processing. The National Association of Insurance Commissioners (NAIC) wants to help protect consumers against possible risks. NAIC’s Big Data and Artificial Intelligence working group published a request for information (RFI) on … Continue reading →

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GEICO Announces Auto Insurance Rate Increase in Illinois

Posted on March 31, 2022 by AGRR/glassBYTEs Editor

Citing the inflation of repair and replacement prices, GEICO will be raising auto insurance rates in Illinois by an average of 6%. The new rates will go into effect on May 30, 2022. Click here to read more.  

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Arizona is in the Lead for Auto Glass Claims

Posted on February 21, 2020 by Emmariah Holcomb

Arizona leads the nation in auto glass claims, according to the National Insurance Crime Bureau (NICB). Insurance industry data shows 10% of the nation’s auto glass claims were from Arizona between 2015 and 2019. “The fact that auto glass claims … Continue reading →

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Geico Seeks More Than $144,000 Through Lawsuit

Posted on January 23, 2020 by Emmariah Holcomb

Government Employees Insurance Co., Geico Indemnity Co., Geico General Insurance Company and Geico Casualty Co. (collectively Geico) has filed a federal lawsuit in Florida’s middle district against the following parties: Smart Ride (originally organized under the name Chipio Windshield Repair, … Continue reading →

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J.D. Power Names Top Insurers Based on Claims Satisfaction

Posted on November 1, 2013 by Jenna Reed

The top three auto insurers based on claims satisfaction are Auto Club of Southern California Insurance Group, Auto-Owners Insurance and The Hartford, according to recent analysis by J.D. Power and Associates. Continue reading →

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