Tag Archives: auto glass shops

State Farm Issues New O&A Agreement—and It’s a Head Turner

State Farm, on November 15, notified national glass program members of changes to its Offer and Acceptance (O&A) agreement effective December 15. The Offer and Acceptance (O&A) agreement directs auto glass shops to confirm that the vehicle on dispatch matches … Continue reading

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Can Insurers Sue Glass Shops? Florida Supreme Court to Decide

A panel of judges in the U.S. 11th Circuit Court of Appeals tossed the question of whether insurance companies may sue auto glass shops under Florida’s Motor Vehicle Repair Act up to the Florida Supreme Court. The case builds on … Continue reading

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Shops Pushing Back as Safelite Pushes for Auto Glass Laws

Safelite’s efforts led to passage of new laws in Utah and Arizona. As its efforts moved east, however, Safelite butted heads with another group that is offering its own vision about how to safely make repairs: The Auto Glass Safety … Continue reading

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Not Telling a Customer about Calibration Could Cost You $2,500 in Arizona

If the Senate Bill 1410 recently passed in Arizona becomes law, auto glass shops that neglect to tell customers about calibration before they begin a glass replacement would be fined $2,500 —each time. The bill requires that customers be informed … Continue reading

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On the Up and Up: Auto Glass Shops Struggle with Rising Costs

As the costs of auto glass materials rise steadily each month, how are auto glass shops making up for the difference in their reduced profit levels? The Bureau of Labor Statistics’ latest Producer Price Index data for January 2022 revealed … Continue reading

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Local Auto Glass Companies Getting 50 Plus Calls a Week Amid Increase of Smash and Grab

While it’s not unusual this time of year for cars to be burglarized, auto glass companies say this year it’s reaching an all-time high. The phones at car repair shops have been ringing like crazy. Click here to read more. … Continue reading

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Honoring Those Who Served

GlassBYTEs.com would like to honor veterans who work in the auto glass industry, including auto glass shop owners, and express our appreciation for their service. We would like to highlight their service in the military and in the industry with … Continue reading

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VIN Lookups Part 2

Every auto glass shop owner and technician know the importance of getting and having the correct glass parts for a customer’s vehicle. Vehicle identification numbers (VIN) help prevent some confusion, each VIN has 17 digits and gives auto glass technicians … Continue reading

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Getting Paid: How Auto Glass Shops are Finding Success

In the upcoming May-June issue, AGRR magazine concludes its series on getting paid with stories of auto glass shops that are finding success as “individuals,” while getting paid direct. “We are not members of any network,” says Michael Franklin, co-owner … Continue reading

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