Tag Archives: insurance claims
Everything Costs More Than It Did 10 Years Ago, Except for Claim Payments
A recent Wall Street Journal (WSJ) analysis says overall automotive claim payment rates have dipped over the past decade, though auto glass companies may be less affected than other automotive repair companies. WSJ published an article on Aug. 9 addressing … Continue reading
Insurance Claims Payments Becoming Less Likely, WSJ Says
According to a recent Wall Street Journal analysis, auto insurers are closing more liability claims without making a payment, leaving some drivers with fewer financial options after a crash. The Journal reviewed thousands of insurance company regulatory filings and found … Continue reading
NAIC Seeks Guardrails for AI Claims Processing
Artificial Intelligence (AI) is everywhere, including in insurance claims processing. The National Association of Insurance Commissioners (NAIC) wants to help protect consumers against possible risks. NAIC’s Big Data and Artificial Intelligence working group published a request for information (RFI) on … Continue reading
Driver Says Insurance Dropped Him for 4 Claims in 4 Years (Plus, a Speeding Ticket)
Mario Black said he was driving on Interstate 485 when he swerved to avoid a deer and hit the guardrail. He was ok, but his SUV wasn’t. He told a local journalist that his State Farm insurance covered most of … Continue reading
The Most and Least Expensive States for Car Insurance in 2022 are Revealed
According to Bankrate’s study, the average cost of car insurance in the US takes up 2.57% of a driver’s annual income, which is equivalent to $1,771 annually. Click here to read more.
Tesla Expands Insurance Offering to Three New States
Tesla says it is the second largest insurer of Teslas in Texas, one of its first auto insurance markets. Click here to read more.
Auto Windscreens Secures Two-year Contract with Haven Insurance
Auto Windscreens, a leading provider of auto glass services in the United Kingdom, secured a two-year contract with Haven Insurance to provide auto glass repair, replacement and ADAS calibration services to the insurance company’s customers. Haven Insurance, an independent and … Continue reading
Report Finds Michigan Auto Insurance Rates Remain High Despite Reform Law
Despite Michigan’s auto insurance reform law pushing down premiums by an average of 18% since its implementation – the steepest drop in the US – the state still has the most expensive auto policies in the country, a new analysis … Continue reading
Auto Insurance Agencies See Reduced Claims Since Virus Outbreak
As more states implement shutdowns in an effort to limit COVID-19’s reach, auto insurance providers run the risk of declines in insurance claims. J. Robert Hunter, Consumer Federation insurance director and Birny Birnbaum, Center for Economic Justice director, wrote a … Continue reading
Recent Webinar Highlights the Future of First Notice of Loss Claims
Advancements in first notice of loss (FNOL) are already available and the benefits to integrating more technology could boost a customer’s overall experience, according to Michael Naoom in his recent webinar. Naoom is the assistant vice president of Safelite Solutions … Continue reading
How Will Insurance Claims Evolve as Vehicles Become Connected?
“[W]ith all of these sensors in vehicles these days and a vehicle’s ever-increasing ability to communicate with external parties, how would a future look where the car made the claim?” asks Sean Carey, president of SCG Management Consultants in Mitchell International’s fourth quarter Industry Trends Report. Continue reading

