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Looking back, it appeared as though a seismic shift rippled through the industry ten years ago. National Auto Glass Specifications (NAGS, which is a part of Mitchell International) announced a rebalancing of its benchmark pricing that took effect February 2005. PPG Auto Glass (now owned by Pittsburgh Glass Works), Pilkington (now a part of Nippon Sheet Glass), Mygrant Glass, Kryger Glass, Saf-ti Auto Glass Distributors and many other distributors responded to the pending changes with a resounding no: “We will not change our pricing.” Insurance companies, on the other hand, were another story. Continue reading