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Tag Archives: LYNX Services
Safelite Wants Out of State Farm, LYNX Lawsuit
Safelite has moved to dismiss all counts against it in a lawsuit with LYNX Services, arguing that the amended complaint did not strengthen the validity of LYNX’s claims. LYNX filed suit against Safelite Group, its subsidiary Safelite Solutions and State … Continue reading
Posted in glassBYTEs Original Story Tagged lawsuit, LYNX Services, LYNX v Safelite, LYNX v State Farm 3 Comments
LYNX Seeks to Amend Safelite, State Farm Lawsuit
LYNX Services wants to amend its complaint in the lawsuit against Safelite Group and State Farm Insurance, but it doesn’t want anyone to know how. LYNX initially filed suit against State Farm and Safelite on June 27 for alleged trade … Continue reading
Judge Delays Complaint Amendment in LYNX Suit Against State Farm, Safelite
Following a recent status hearing, LYNX Services has 30 days to file a motion allowing it to amend its complaint against State Farm and Safelite in the ongoing lawsuit over alleged trade secret misappropriation. LYNX must file the motion by … Continue reading
Posted in glassBYTEs Original Story Tagged LYNX Services, LYNX v Safelite, LYNX v State Farm, Safelite, State Farm Leave a comment
State Farm Once Saw TPA-Retailer Connection as a Dealbreaker
According to State Farm’s former out-tasking agreement with LYNX Services, the insurer would have been able to terminate its relationship with LYNX if the third-party administrator (TPA) owned or operated an auto glass retail company. “If LYNX starts up, acquires … Continue reading
Posted in glassBYTEs Original Story Tagged LYNX Services, LYNX v State Farm, Safelite Solutions, State Farm 4 Comments
Unsealed Testimony Shows Why State Farm Left LYNX
Newly unsealed expert testimony in the ongoing lawsuit between LYNX Services, State Farm and Safelite/Safelite Solutions reveals how State Farm decides job distribution and why the insurer chose to switch third-party administrators (TPAs). State Farm claims section manager Griffin Paul … Continue reading
Posted in glassBYTEs Original Story Tagged lawsuit, LYNX Services, LYNX v State Farm, Safelite, Safelite Solutions, State Farm Leave a comment
No “Haphazard Litigation” Allowed: Judge Pushes Pause on LYNX v State Farm Suit
LYNX Services, State Farm and Safelite/Safelite Solutions must try to resolve their dispute themselves before litigation can continue, the U.S. District Court of Central Illinois, Peoria Division, says. The court issued orders on October 14, granting some recent motions in … Continue reading
Not so Fast: State Farm and Safelite Respond to LYNX
State Farm and Safelite have filed court documents replying to LYNX Services’ latest arguments in the case over alleged trade secret misappropriation. State Farm and Safelite moved to dismiss the lawsuit on August 19, claiming LYNX failed to show any … Continue reading
LYNX Counters State Farm, Safelite’s Dismissal Attempt
LYNX Services has responded to State Farm and Safelites’ motions to dismiss the lawsuit involving the alleged misappropriation of trade secrets. In its bid for dismissal, State Farm had alleged that the trade secrets LYNX claimed were being stolen actually … Continue reading
Posted in glassBYTEs Original Story Tagged lawsuit, LYNX Services, Safelite, State Farm Leave a comment
LYNX Needs More Time to File
LYNX Services has moved for more time to file response documents in its alleged misappropriation of trade secrets lawsuit against State Farm and Safelite. LYNX filed the motion on September 2, asking for more time to review and respond to … Continue reading
Posted in glassBYTEs Original Story Tagged lawsuit, LYNX Services, LYNX v State Farm, Safelite Solutions, State Farm Leave a comment
“That Will Not Do”: Judge Denies Redaction in LYNX v State Farm Suit
A Federal court judge has turned down a redaction request in LYNX Services’ case against State Farm and Safelite. According to court records, on August 27, Judge Jonathan Hawley denied the motion from multiple parties requesting that certain case documents … Continue reading
State Farm, Safelite Ask Court to Toss LYNX Suit
State Farm and Safelite have moved to dismiss LYNX Services’ lawsuit, claiming the third-party administrator (TPA) failed to show any actual trade secret misappropriation. State Farm also claims LYNX violated an agreement it had with the insurer. On August 19, … Continue reading
Redacted Documents Not Filed as Deadline Passes in LYNX v State Farm Suit
Though the deadline for LYNX Services to file redacted versions of some currently sealed court documents in its case against State Farm and Safelite Group was yesterday, August 11, LYNX has yet to do so. The third-party administrator (TPA) owned … Continue reading
LYNX, State Farm, Safelite Have More Time to File
LYNX Services, State Farm and Safelite now have until mid-August to file critical documents in the case over alleged misappropriation of trade secrets. LYNX filed a lawsuit against State Farm and Safelite on June 27. The sealed complaint purportedly accuses … Continue reading
Posted in glassBYTEs Original Story Tagged LYNX Services, LYNX vs. Safelite, Safelite, State Farm Leave a comment
Industry Feels Effects of TPA Transition
State Farm officially transitioned from LYNX Services to Safelite Solutions as its third-party administrator (TPA) for auto glass claims on Tuesday, July 1. Reports of alleged steering are already circling the auto glass community. Several people took to popular auto … Continue reading
Posted in glassBYTEs Original Story Tagged alleged steering, LYNX Services, Safelite Solutions 5 Comments
LYNX Asks Court to Stop the Move to Safelite Solutions Coming July 1
On Friday, June 27, LYNX Services LLC filed a legal complaint against State Farm, Safelite Group, and Safelite Solutions LLC. LYNX also asked the Court to temporarily stop the change in third-party administrators from going forward on July 1. Though … Continue reading
AGSC Holds Webinar About State Farm’s Big Switch
State Farm’s upcoming switch in claims administrators from LYNX Services to Safelite Solutions was the subject of a webinar for Auto Glass Safety Council (AGSC) Registered Members today. The AGSC webinar brought together over 100 AGSC Registered Member Companies to … Continue reading
Posted in glassBYTEs Original Story Tagged AGSC, AGSC Registered Member Companies, LYNX Services, Safelite Solutions, State Farm, TPA 2 Comments
LYNX Parent Company Facing Financial Issues
Shortly before rumors of State Farm’s claims administration switch began circulating, a financial ranking organization downgraded the credit rating of Solera, the parent company of LYNX Services. On March 17, S&P Global downgraded Solera’s issuer credit rating from a B- … Continue reading
Posted in glassBYTEs Original Story Tagged financial difficulties, LYNX Services, Solera, State Farm 2 Comments
State Farm Officially Switches Claims Administrator, Will Job Rotation Change?
State Farm is switching from LYNX Services to Safelite Solutions as its claims administrator on July 1, 2025, according to a letter from the insurer to auto glass shops. At least some State Farm network shops received a letter announcing … Continue reading
State Farm’s Rumored TPA Switch Sparks Industry Concerns
Reports have circulated the industry that State Farm Insurance will soon change its third-party administrator (TPA) from LYNX Services to Safelite Solutions. While these rumors are not confirmed, many auto glass shop owners and management are concerned about how the … Continue reading
State Farm Changes Recalibration Policy
State Farm Insurance has notified members of its National Glass Program that it is changing the approval process for installing original equipment manufacturer (OEM) glass on vehicles with windshield-mounted cameras. The new procedure will go into effect for at least … Continue reading
Posted in glassBYTEs Original Story Tagged ADAS Recalibration, Hot News Alert, LYNX Services, OEM, State Farm, TPA 16 Comments
Safelite Takes Over Country Financial’s Auto Glass Services
Safelite has begun administering claims for Country Financial’s auto glass program. LYNX Services (LYNX) was the previous claims administrator. The change was effective January 1, 2021. “We’re excited to enhance our partnership with Country Financial and to have them join … Continue reading
Posted in glassBYTEs Original Story Tagged Country Financial, LYNX Services, Renee Cacchillo, Safelite 8 Comments
LYNX Services Adds Recalibration Services and More to Participant Profiles
LYNX Services (LYNX) has made some updates to its auto glass program participants’ profiles, which include whether or not the shop has recalibration services, with the aim of enhancing its policyholder experience. LYNX sent communication out to its auto glass … Continue reading
Posted in glassBYTEs Original Story Tagged LYNX, LYNX Services, METRYX profile, Paul McFarland, phase one, recalibration 2 Comments
TPA Talks Calibration Billing
“All calibrations require an authorization—both preliminary and final,” said Paul McFarland, senior director of supply chain management for LYNX Services a Solera Company. McFarland spoke to attendees during a seminar at Auto Glass Week 2019 and gave some insights into … Continue reading
Posted in glassBYTEs Original Story Tagged AGW 2019, calibrations, LYNX Services, Paul McFarland 3 Comments
Employees at LYNX Services Reportedly File OSHA Complaint
News reports have surfaced against LYNX Services, a wholly owned subsidiary of Solera Holdings, Inc., provider of auto glass claim services. Twenty-two employees reportedly filed an Occupational Safety and Health Administration (OSHA) complaint against LYNX Services for not allowing them … Continue reading
New Site Launched For LYNX Services
LYNX Services unveiled a new site for uploading invoices and dispatched work today. The site has been active for a few weeks and several glass retailers have been using it. Starting today all transaction related fax numbers to LYNX Services … Continue reading
LYNX Now Requires Proof of Successful Recalibration
Third party administrator (TPA) LYNX Services, a Solera company, recently sent a notice to some auto glass repair shops and dealerships stating that it will now require documentation of a successful recalibration, which has to be accepted, prior to payment … Continue reading
Reach Auto Glass Week™ 2016 Via Your Smartphone
Need the latest information about Auto Glass Week™ 2016 while you’re on the go? Thanks to LYNX Services’ Sponsorship, Auto Glass Week’s mobile app on Guidebook is now live. Continue reading
Posted in glassBYTEs Headlines Tagged AGRR, Auto Glass Week, glassBYTEs.com, LYNX Services, Tap the App 1 Comment
Vista Equity Partners Completes Acquisition of Solera Holdings
Vista Equity Partners has officially closed its acquisition of Solera Holdings, parent company to LYNX Services, GTS and Glaxis. Other key investors include an affiliate of Koch Equity Development LLC, the investment and acquisition subsidiary of Koch Industries Inc., and an affiliate of Goldman, Sachs & Co. Continue reading
It’s Official: Vista Equity Acquires Solera
Westlake, Texas-based Solera Holdings Inc., parent company of Lynx Services, has a new owner. Vista Equity Partners says it has acquired the company for $55.85 per share in cash (the Merger). The New York Times puts that at a $6.5 … Continue reading
Posted in glassBYTEs Original Story Tagged LYNX Services, Solera Holdings, Vista Equity Partners Leave a comment
Solera Holdings Schedules Special Stockholders Meeting
Solera Holdings, parent company to LYNX Services, GTS and Glaxis, is moving forward with its plan to go private. It has scheduled a special stockholders meeting for December 8, 2015 at 8 a.m. Central Time, at the Grand Hyatt DFW at Dallas/Fort Worth International Airport to hold a vote on the deal. Continue reading
Solera Holdings Says FTC Terminated Waiting Period under Hart-Scott-Rodino Antitrust Act
Solera Holdings, parent company to LYNX Services, GTS and Glaxis, announced that the waiting period under the Hart-Scott-Rodino Antitrust Improvements Act of 1976 was terminated by the United States Federal Trade Commission (FTC) on October 9, 2015. This waiting period … Continue reading
Report: Solera Holdings Has New Suitor
Another company is considering an offer for Solera Holdings that tops Vista Equity Partners deal which is valued at $6.5 billion, including Solera’s existing debt, according to a report. Solera, parent company to LYNX Services, GTS and Glaxis, could terminate “the merger agreement [with Visa Equity] in compliance with its terms in order to accept a superior proposal,” according a U.S. Securities and Exchange Commission (SEC) document filed last week. Continue reading
Posted in glassBYTEs Original Story Tagged AGRR, glassBYTEs.com, GLAXIS, GTS, IHS Inc., LYNX Services, Solera Holdings, Vista Equity Partners Leave a comment
Solera Holdings to Go Private
Solera Holdings, parent company to LYNX Services, GTS and Glaxis, will operate as a privately-owned company once Vista Equity Partners, Koch Industries and Goldman, Sachs & Co., close the deal to acquire 100 percent of the outstanding shares of Solera common stock for $55.85 per share in cash, according a newly filed U.S. Securities and Exchange Commission (SEC) document. Continue reading
UPDATED: Vista Equity Partners to Acquire Solera Holdings
Vista Equity Partners will acquire Solera Holdings in a transaction valued at $6.5 billion, which includes Solera’s existing debt. Other investors include an affiliate of Koch Equity Development LLC, which is the investment and acquisition subsidiary of Koch Industries Inc., and an affiliate of Goldman, Sachs & Co. Continue reading
HOT NEWS: Vista Equity Partners to Acquire Solera Holdings
Vista Equity Partners will acquire Solera Holdings in a transaction valued at $6.5 billion, which includes Solera’s existing debt. Other investors include an affiliate of Koch Equity Development LLC, which is the investment and acquisition subsidiary of Koch Industries Inc., and an affiliate of Goldman, Sachs & Co. Continue reading
Solera Holdings Cuts Fiscal 4Q Sales Call Short
Tony Aquila, Solera Holdings founder, chairperson and CEO, did not answer any questions or discuss the company’s future outlook during this week’s conference call on fiscal-year fourth-quarter sales. Why? Because the company is exploring a possible sale. Continue reading
Posted in glassBYTEs Original Story Tagged AGRR, glassBYTEs.com, GLAXIS, GTS, LYNX Services, Solera Holdings, Tony Aquila Leave a comment
Solera Holdings Says It’s Exploring Possible Sale
Solera Holdings, which owns LYNX Services, GTS and Glaxis, is “exploring a variety of strategic alternatives,” including a possible sale of the company, according to a company statement it released. Continue reading
Posted in glassBYTEs Original Story Tagged GLAXIS, GTS, LYNX Services, Solera Holdings, Tony Aquila 3 Comments
LYNX Services, a Solera Company, to Sponsor Auto Glass Week™ Wednesday Afternoon Break
Rub … elbows that is, with many of the world’s top automotive glass companies, insurance providers and suppliers at Auto Glass Week™ 2015. There is no better way to meet new colleagues and renew old relationships than during the Wednesday afternoon refreshment break sponsored by LYNX Services, a Solera Company. Continue reading
Posted in glassBYTEs Headlines Tagged a Solera Company, AGRR, Auto Glass Week™ 2015, glassBYTEs.com, LYNX Services, Networking Leave a comment
AGRR Company Owner Says TPA Withholding Claim Numbers Necessary to Process Claims
A more aggressive steering tactic may be appearing in the glass industry, according to one AGRR company owner. He says he has lost three customers when a third-party automotive glass claims administrator (TPA) would not provide the claim or dispatch numbers necessary to process the insurance claims. Continue reading
Posted in glassBYTEs Headlines Tagged AGRR, Amica, Don Cotton, glassBYTEs.com, LYNX Services, Plymouth Rock, Village Glass Smith 1 Comment
LYNX Helps to Push Solera Holdings Revenues Up 15 Percent for the Americas
Solera Holdings, owner of LYNX Services, reported third-quarter 2015 revenues for the Americas of $149.7 million, up 15.4 percent over the same period last year. After excluding the revenues of the Insurance and Services division of Pittsburgh Glass Work, revenues grew by 3.8 percent over the prior year. Continue reading
Chris Umble to Retire from LYNX Services
Chris Umble, vice president of sales initiatives for LYNX Services will retire June 30, 2015. Umble has been a part of LYNX (which is owned by Solera Holdings) since its beginning in 1994 when PPG Industries created the division. Continue reading
Solera Holdings’ Revenues Up 33 Percent for Americas, Largely Due to LYNX Services
Solera Holdings, owner of LYNX Services, reported second-quarter 2015 revenues for the Americas of $148.0 million, up 33.2 percent from the prior second quarter. After excluding revenues for Service Repair Solutions and the Insurance and Services division of Pittsburgh Glass Works, Americas’ revenues grew by 5.9 percent from the prior year. Continue reading
Solera Holdings Purchases Service Dynamics through Equity Interest
Solera Holdings, owner of LYNX Services, has acquired 100 percent of the equity interests of Service Dynamics. Continue reading
Posted in glassBYTEs Headlines Tagged AGRR, glassBYTEs.com, LYNX Services, Service Dynamics, Solera Holdings, Tony Aquila Leave a comment
Safelite’s Subpoenas Sent to Six AGRR Companies Over Anti-Steering Law on Hold
Six AGRR companies have withdrawn their motions to quash Safelite Group’s subpoenas over Connecticut’s Act Concerning Automotive Glass Work (Public Act 13-67) in the U.S. District Court of Connecticut after the companies have agreed to place the subpoenas “on hold.” Continue reading
Posted in glassBYTEs Original Story Tagged Action Glass, AGRR, AGRR magazine, an Act Concerning Automotive Glass Work, Auto Glass of New England Hamden, automotive glass, Binswanger Glass, Connecticut Anti Steering Law, glassBYTEs.com, Goulet Glass Inc., LYNX Services, Payless Auto Glass, Plymouth Glass & Mirror, Public Act 13-67, Safelite Group, Safelite Solutions, Sullivan Glass 1 Comment
LYNX Services, Safelite Put Subpoena on Hold Over Connecticut Anti-Steering Law
LYNX Services has informed the U.S. District Court for the Western District of Pennsylvania that it and Safelite Group have reached an agreement to put the subpoena regarding Connecticut’s Act Concerning Automotive Glass Work (Public Act 13-67) on hold. The company filed a consent motion to withdraw its motion to quash the subpoena without prejudice and the judge agreed. Continue reading
Safelite Opposes LYNX’s Motion to Quash Subpoena
Though the Second Circuit Court has ordered a preliminary injunction temporarily halting enforcement of Public Act 13-67—An Act Concerning Automotive Glass Work—the dispute over the subpoenas sent by Safelite continues to play out as the Connecticut Attorney General could decide to appeal the Circuit Court’s decision to the State Supreme Court. LYNX Services was served by Safelite and responded by asking the U.S. District Court for Western Pennsylvania to quash the subpoena. Safelite has responded in opposition. Continue reading
Solera’s CEO Talks Glass During Quarterly Report
The addition of the automotive glass claims business has not yet had much of an impact on business, according to Tony Aquila, CEO of Solera Holdings. But he expects this to change soon. Continue reading
Posted in glassBYTEs Original Story Tagged AGRR, AGRR magazine, automotive glass claims, glassBYTEs.com, GLAXIS, GTS, LYNX Services, Solera, Solera Holdings, Tony Aquila Leave a comment
Lynx Services Files Amended Motion to Quash Safelite Subpoena
At the judge’s request, Lynx Services has filed an amended motion to quash Safelite and Safelite Solutions’ subpoena in the Western U.S. District Court of Pennsylvania, explaining why this court is the “proper jurisdiction” and why attorneys feel the Columbus, Ohio-based company’s subpoena is “unduly burdensome” and seeks proprietary information. The subpoenas are related to the Connecticut lawsuit over the state’s new anti-steering law. Continue reading
Lynx Services Files Motion to Quash Subpoena from Safelite in Connecticut Anti-Steering Case
Lynx Services has filed a motion in the U.S. Western District Court of Pennsylvania to quash a subpoena served on the company by Safelite Group and Safelite Solutions involving the Connecticut lawsuit over the state’s new anti-steering law. “The subpoena demands the production of documents that go to the very heart of Lynx’s business operations,” according to court documents filed by Lynx. Continue reading
Posted in glassBYTEs Original Story Tagged AGRR, AGRR magazine, Anti-Steering Law, glassBYTEs.com, LYNX Services, Safelite 4 Comments
Solera CEO, Tony Aquila, to Deliver Wednesday Keynote at Auto Glass Week™ 2014
Tony Aquila, of Solera Holdings, Inc., will deliver the Wednesday keynote address at this year’s Auto Glass Week™, (http://autoglassweek.com/) which will be held at the Baltimore Convention Center in Baltimore, Md. He is scheduled to speak Wednesday morning, October 8, from 9:00 – 9:45 a.m. and will be presenting, “A Look Ahead.” Continue reading
Posted in glassBYTEs Headlines Tagged AGRR, Auto Glass Week, Auto Glass Week 2014, glassBYTEs.com, Glaxis Technology, GTS, LYNX, LYNX Services, Solera Holdings, Tony Aquila 1 Comment
Solera Completes Acquisition of PGW’s Insurance and Services Division
Solera Holdings Inc. has completed the acquisition of the Insurance and Services Division of Pittsburgh Glass Works (I&S), which includes LYNX Services, GTS Services and GLAXIS. Continue reading
Solera Announces Australia & New Zealand Cooperation Agreement with Suncorp Group
Solera Holdings is now the preferred provider of automobile insurance claims processing software and services for Suncorp Group, which includes a portfolio of leading general insurance brands in Australia and New Zealand. Continue reading
Posted in glassBYTEs Headlines Tagged AGRR, AGRR magazine, glassBYTEs.com, Leigh Bryan, LYNX Services, Solera Holdings, Suncorp Group, Tony Aquila Leave a comment
Cheskis Anticipates Changes with Acquisition of Netcost
Gerber National Glass Services (GNGS), a third-party automotive glass claims administrator (TPA), might soon move away from its partnership with LYNX Services, which provides call center services. Boyd Group Income Fund is purchasing Netcost Claims Services (NCS)—and bringing with it, a call center—to combine with GNGS, according to Eddie Cheskis, CEO of Glass America, a Boyd Group subsidiary. Continue reading
Solera Holdings to Acquire sachcontrol AG
Solera Holdings, which recently acquired the Insurance and Services Division of Pittsburgh Glass Works, including LYNX Services, GTS Services and Glaxis, has signed a definitive agreement to acquire sachcontrol AG, a property claims business based in Dresden, Germany. Continue reading
Posted in glassBYTEs Headlines Tagged AGRR, AGRR magazine, glassBYTEs.com, GLAXIS, GTS Services, LYNX Services, sachcontrol AG, Solera Holdings, Tony Aquila Leave a comment
Solera Holdings to Issue Private Notes to Raise Capital
Solera Holdings’ indirect wholly-owned subsidiary, Audatex North America Inc., plans to issue additional 6.000 percent senior notes due 2021 and additional 6.125 percent senior notes due 2023 in an aggregate principal amount of $100.0 million in a private offering. Audatex will use the proceeds for working capital and other general corporate purposes, which “may include funding the acquisition of the Insurance and Services Division of Pittsburgh Glass Works LLC,” that includes LYNX Services, GTS Services and Glaxis. Continue reading
Posted in glassBYTEs Headlines Tagged Audatex, Audatex North America, GLAXIS, GTS Services, LYNX, LYNX Services, Solera Holdings Leave a comment
Industry Takes Wait and See Attitude with LYNX, Solera Holdings’ Deal
“I’m hoping that with Solera Holdings, [LYNX Services] can compete with Safelite Solutions’ dominance in the third-party administrator (TPA) [of automotive glass claims’] arena,” says Henry Peralta, sales manager for Stockton Auto Glass in Stockton, Calif. Westlake, Texas-based Solera Holdings is in the process of purchasing Pittsburgh Glass Works’ (PGW) Insurance and Services Division, which includes LYNX Services, GTS and Glaxis, along with other information technology services. Continue reading
Posted in glassBYTEs Original Story Tagged AGRR, AGRR magazine, Garen Staglin, glassBYTEs.com, GLAXIS, GTS, Henry Peralta, John McAuley, Kerry Soat, LYNX, LYNX Services, Solera Holdings, Tony Aquila Leave a comment
PGW Sells LYNX Services
Pittsburgh Glass Works (PGW) plans to sell its Insurance and Services Division (I&S), which includes LYNX Services, GTS and Glaxis, along with other information technology services to Solera Holdings (NYSE SLH) of Westlake, TX. Solera will purchase 100% of the … Continue reading
Posted in glassBYTEs Original Story Tagged AGRR, AGRR magazine, auto glass, auto glass repair, GLAXIS, GTS Services, LYNX Services, PGW, Solera 6 Comments
Connecticut Officials File Opposition to Safelite’s Request for Preliminary Injunction in Anti-Steering Case
The Connecticut public act designed help prevent steering by third-party insurance claims administrators to affiliated auto glass companies should remain intact to “protect consumer choice,” attorneys representing the state Attorney General and insurance commissioner claim in court documents filed with the U.S. District Court of Connecticut Monday in opposition to Safelite’s motion for a preliminary injunction to half enforcement of Public Act 13-67. Continue reading