Tag Archives: LYNX

Unsealed LYNX v State Farm Testimony Addresses Industry Sentiment

Offering policyholders without any shop preference a shop other than Safelite is “inherent to LYNX’s business model,” according to testimony provided by Lisa Langford in the LYNX Services vs. State Farm lawsuit. The court recently released Langford’s testimony, with some … Continue reading →

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It’s a “Duty”: LYNX’s Reason for Last-Minute Bid to Stop Switch

LYNX Services tried to delay State Farm Insurance’s move to Safelite Solutions less than two business days before the transition was set to take place. But why? According to recently unsealed testimony given by Lisa Langford, it was out of … Continue reading →

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Redacted or Revealed? Another Party Joins State Farm and Safelite in New Motions

Another party has filed its own updated redaction motion in its lawsuit against State Farm and Safelite/Safelite Solutions over alleged trade secret misappropriation. Like the insurer and third-party administrator (TPA), LYNX has filed a more detailed motion to redact certain … Continue reading →

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Safelite Solutions Assumes Management of Plymouth Rock and Pilgrim

Effective March 1, Safelite Solutions will manage the glass programs of Plymouth Rock and Pilgrim, formerly managed by LYNX. In an email to LYNX service participants, LYNX states that the company will retain connectivity during the transition to maintain coverage … Continue reading →

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METRYX Updated with Recalibration Services Information

LYNX sent an email to participants requesting they update recalibration services information in METRYX. Participants are asked to respond “yes or no” to whether they are certified to perform recalibrations and “yes or no” to whether or not they will … Continue reading →

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LYNX Services Adds Recalibration Services and More to Participant Profiles

LYNX Services (LYNX) has made some updates to its auto glass program participants’ profiles, which include whether or not the shop has recalibration services, with the aim of enhancing its policyholder experience. LYNX sent communication out to its auto glass … Continue reading →

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State Farm Changes Rotational Jobs and Discount NAGS Pricing

State Farm’s Glass Claims Services sent out a notice to its National Glass Program participants yesterday that will impact the rotation of jobs among retailers and change the limit for customized offers. According to the company, its new policy changes … Continue reading →

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New Site Launched For LYNX Services

LYNX Services unveiled a new site for uploading invoices and dispatched work today. The site has been active for a few weeks and several glass retailers have been using it. Starting today all transaction related fax numbers to LYNX Services … Continue reading →

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Arizona Senate Bill Clears First Hurdle

After much discussion, Arizona SB 1155, a bill aimed at strengthening the state’s current anti-steering laws and requiring timely inspections of glass claims, cleared the state’s Senate Committee on Government.  “I come here before you today as someone who’s been … Continue reading →

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Solera CEO, Tony Aquila, to Deliver Wednesday Keynote at Auto Glass Week™ 2014

Tony Aquila, of Solera Holdings, Inc., will deliver the Wednesday keynote address at this year’s Auto Glass Week™, (http://autoglassweek.com/) which will be held at the Baltimore Convention Center in Baltimore, Md. He is scheduled to speak Wednesday morning, October 8, from 9:00 – 9:45 a.m. and will be presenting, “A Look Ahead.” Continue reading →

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Solera Holdings to Issue Private Notes to Raise Capital

Solera Holdings’ indirect wholly-owned subsidiary, Audatex North America Inc., plans to issue additional 6.000 percent senior notes due 2021 and additional 6.125 percent senior notes due 2023 in an aggregate principal amount of $100.0 million in a private offering. Audatex will use the proceeds for working capital and other general corporate purposes, which “may include funding the acquisition of the Insurance and Services Division of Pittsburgh Glass Works LLC,” that includes LYNX Services, GTS Services and Glaxis. Continue reading →

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Industry Takes Wait and See Attitude with LYNX, Solera Holdings’ Deal

“I’m hoping that with Solera Holdings, [LYNX Services] can compete with Safelite Solutions’ dominance in the third-party administrator (TPA) [of automotive glass claims’] arena,” says Henry Peralta, sales manager for Stockton Auto Glass in Stockton, Calif. Westlake, Texas-based Solera Holdings is in the process of purchasing Pittsburgh Glass Works’ (PGW) Insurance and Services Division, which includes LYNX Services, GTS and Glaxis, along with other information technology services. Continue reading →

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