Tag Archives: National Glass Program

State Farm Issues New O&A Agreement—and It’s a Head Turner

State Farm, on November 15, notified national glass program members of changes to its Offer and Acceptance (O&A) agreement effective December 15. The Offer and Acceptance (O&A) agreement directs auto glass shops to confirm that the vehicle on dispatch matches … Continue reading

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State Farm Changes Rotational Jobs and Discount NAGS Pricing

State Farm’s Glass Claims Services sent out a notice to its National Glass Program participants yesterday that will impact the rotation of jobs among retailers and change the limit for customized offers. According to the company, its new policy changes … Continue reading

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