Tag Archives: third-party administrator (TPA)

Wide-Ranging Auto Glass Bill Proposed in Western State

Posted on December 15, 2025 by Abby Bowman

A bill with some of the strongest regulations for auto glass repair and replacement companies in the country was introduced recently in the state of Washington. Recalibration Notification The bill would require auto glass repair and replacement shops to inform … Continue reading →

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State Farm, Safelite Ask Court to Toss LYNX Suit

Posted on August 21, 2025 by Abby Bowman

State Farm and Safelite have moved to dismiss LYNX Services’ lawsuit, claiming the third-party administrator (TPA) failed to show any actual trade secret misappropriation. State Farm also claims LYNX violated an agreement it had with the insurer. On August 19, … Continue reading →

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State Farm Officially Switches Claims Administrator, Will Job Rotation Change?

Posted on March 31, 2025 by Abby Bowman

State Farm is switching from LYNX Services to Safelite Solutions as its claims administrator on July 1, 2025, according to a letter from the insurer to auto glass shops. At least some State Farm network shops received a letter announcing … Continue reading →

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State Farm’s Rumored TPA Switch Sparks Industry Concerns

Posted on March 27, 2025 by Abby Bowman

Reports have circulated the industry that State Farm Insurance will soon change its third-party administrator (TPA) from LYNX Services to Safelite Solutions. While these rumors are not confirmed, many auto glass shop owners and management are concerned about how the … Continue reading →

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State Targets Steering with New Auto Glass Insurance Bill

Posted on March 10, 2025 by Abby Bowman

A bill prohibiting auto glass insurance steering practices was introduced in February in the South Carolina House. If it becomes law, the bill would strictly regulate the language insurance companies and third-party administrators (TPA) could use with consumers. According to … Continue reading →

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TPA Debuts Insurance Partnership, New Portal

Posted on January 13, 2025 by Abby Bowman

One third-party administrator (TPA) recently partnered with a regional insurance carrier and launched a new claims management portal. Driven Claims, a TPA based in Charlotte, North Carolina, is working with New England-based Arabella Insurance. “Arbella Insurance has a long history … Continue reading →

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Judges Rule on Appeal in Auto Glass Case

Posted on December 17, 2024 by Abby Bowman

A Florida appellate court recently ruled that a shop could not pursue punitive action in a lawsuit against Progressive Insurance. The case closely examined Progressive’s pricing, appraisal and third-party administrator practices. Lloyd’s of Shelton Auto Glass North Port, Florida, filed … Continue reading →

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Education Abounds on the Opening Day of Auto Glass Week™ 2024

Posted on September 19, 2024 by Abby Bowman

Auto Glass Week™ 2024 has commenced, and the show floor is bustling with visitors and sponsors alike. Before the floor opened on the afternoon of September 19, attendees had the chance to learn more about the industry at six educational … Continue reading →

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