Tag Archives: TPAs

New TPA On The Block: Major Auto Services Company Launches New Venture

There’s a new third-party administrator (TPA) in the arena, and its name is Driven Brands. According to Michael Macaluso, the company’s executive vice president of Paint, Collision, and Glass (PC&G), Driven Brands has been in this realm since 2019 with … Continue reading

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Three’s A Crowd: Experts Weigh In On TPAs

Does the following scenario sound familiar? A customer walks into your shop eager to get their windshield replaced, and you’re happy to help them. Their insurance should cover the work, but you need to check. So you and your potential … Continue reading

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What Auto Glass Shops Say about TPAs in Recent Survey

Third-party administrators (TPAs), direct billing, etc.—pretty much anything related to insurance is always a hot topic, and this was the case when AGRR magazine surveyed its readers to see how the large TPAs and insurers stack up. Participants were asked … Continue reading

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What’s the Cost of Doing Business?

Not getting paid in full for parts, time and labor is easily one of auto glass shops’ biggest grievances when it comes to working with insurers and Third Party Administrators (TPAs). This, at least, is according to a recent survey … Continue reading

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Tiny and Sons Glass Company Hosts Legislators

Last week, Peter Brown, president of Tiny & Sons, hosted 10 legislators from the Massachusetts state Joint Committee on Community Development and Small Business at his shop outside of Boston in Pembroke, Mass.  The group was made up of Senators … Continue reading

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TODAY’S BLOG: A Pox on Both Houses

“Recently, I had to seek authorization for a 2015 Toyota Highlander windshield. I received the okay for the glass and upper moulding immediately. However, as I have not done that model before, the Toyota parts person recommended getting the two side mouldings and ten clips saying I could always return them if not needed. So I added the twelve parts into my request.” —Neil Duffy Continue reading

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