Tag Archives: USAA

Settlement Draws Closer in $2.3M Georgia USAA Underpayment Lawsuit

Posted on July 6, 2023 by AGRR/glassBYTEs Editor

USAA has been ordered to pay nearly $573,000 in attorney’s fees alone after a federal judge granted preliminary approval to a class action lawsuit accusing it of underpaying taxes in total loss claims. Click here to read more.

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How Auto Insurance Agencies Ranked in National Underwriter’s Top 100

Posted on July 27, 2018 by Emmariah Holcomb

National Underwriter Property & Casualty magazine, ranked the top performing companies in its July 2018 issue, a few of which are related to the auto insurance companies. The companies were ranked by the amount of net premiums written. Four were … Continue reading →

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USAA Will Monitor and Audit Safelite Solutions

Posted on April 5, 2016 by Jenna Reed

San Antonio, Texas-based USAA Casualty Insurance Co. will conduct monthly audits of Safelite Solutions (its third-party automotive glass claims administrator) and has updated its procedures to eliminate any function that could be interpreted as adjusting, according to a report it submitted to the Minnesota Department of Commerce. USAA also says it will do away with the guaranteed average invoice agreement. Continue reading →

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Minnesota Department of Commerce Commissioner Settles with USAA; Guaranteed Average Invoice Agreement Out

Posted on March 25, 2016 by Jenna Reed

The Minnesota Department of Commerce, Insurance Division, has entered a settlement agreement with San Antonio, Texas-based USAA Casualty Insurance Co. that provides for the USAA to pay a civil penalty of $50,000 and ensure that any independent adjuster engaged there to adjust automobile glass claims is properly licensed in the state. Continue reading →

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Which AGRR-Related Companies Make the Fortune 500 Cut?

Posted on June 17, 2015 by Jenna Reed

Several AGRR-related companies, including insurers and automakers, are named to this year’s Fortune 500 list. Looking more closely at the insurance sector, editors point out, “As miles driven continues to plateau, there will be less demand for car insurance.” Continue reading →

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USAA Reports Safelite Solutions Error Over Glass Repair Quotes

Posted on February 10, 2014 by Jenna Reed

An error occurred in the Safelite Solutions (SGC) system from December 26, 2013 to January 9, 2014 in which USAA automotive glass repairs were quoted at a rate of $60. The rate should have been quoted at $50, according to a USAA spokesperson.
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Rapid Glass Prevails in Short Payment Arbitration Against USAA

Posted on September 18, 2013 by Jenna Reed

Minneapolis-based Rapid Glass recently was awarded $38,615.70 in an arbitration ruling filed against USAA Insurance as the result of disagreements related to alleged “short payments” by the insurer, according to a release from Rapid Glass. The ruling was issued by … Continue reading →

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