Tag Archives: glassBYTEs.com

Happy Presidents’ Day

The offices of Key Media & Research, publisher of GlassBYTEs.com™/Auto Glass Repair & Replacement magazine, will be closed on Monday, Feb. 19, 2024, in observance of Presidents’ Day in the U.S. The daily newsletter will resume on Tuesday, and breaking … Continue reading

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XYG North America Assesses Market Conditions, Excitement about Auto Glass Week and More

In a market challenged by price increases, inflation and labor shortages, representatives at XYG North America discussed their future strategies and goals with glassBYTEs.com/AGRR magazine. “Everyone knows inflation is hitting its highest point,” says Brilli Huen, XYG North America marketing … Continue reading

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CallBlu to Sponsor Auto Glass Week™

CallBlu will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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NAGS: Average Weighted Price Change Down 4.62 % for All Parts

Mitchell’s National Auto Glass Specifications Inc. (NAGS) has released the weighted average pricing changes for all parts, as well as top 100 and top 500 parts in its Fall International Benchmark Calculator. Continue reading

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SIKA Automotive to Open Brazilian Adhesive Factory

SIKA Automotive will open a new factory in South America for adhesives and acoustic products. Continue reading

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TODAY’S BLOG: Leadership Lessons—Easy When You Are with the Right People

“Charlie ‘Tremendous’ Jones once said, ‘You are the same today as you’ll be in five years except for two things: the books you read and the people you meet.’” —Mark Liston Continue reading

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One DOT Number Awarded to American Company, Three to Asia

The Department of Transportation recently awarded DOT numbers to four automotive glass companies. Continue reading

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Clean Plus Inc./CPI Divisions Returns as a Sponsor of Auto Glass Week™

Clean Plus Inc./CPI Divisions will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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NAGS Releases New Calculator with Modest Decline

Mitchell’s National Auto Glass Specifications Inc. (NAGS) has released its Fall International Benchmark Calculator which shows very modest changes in pricing. Continue reading

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TODAY’S BLOG: A Look at Full-Strip Procedures

“Last week we looked at tool options for trimming back the urethane bead to the level suggested by the adhesive manufactures (1/16th on an inch) when replacing a windshield. This week we’ll address the procedures that must be employed to make sure the glass is solidly bonded and the installation is leak-free.”—Bob Beranek Continue reading

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Auto Windscreens Names New Managing Director

United Kingdom-based Auto Windscreens has named Rupert Armitage as its new manager director. Armitage has been acting managing director since January 2016 and will now lead the business moving forward. Continue reading

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glass.com® Joins Auto Glass Week™ as a Sponsor

glass.com® will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Ford Door-Latch Recall Now Encompasses 2.4 Million Vehicles

Ford has expanded a recall over a door-latch issue to cover an additional 1.5 million vehicles at the request of the National Highway Safety Traffic Administration (NHTSA). The total number of vehicles affected is now 2.4 million. Continue reading

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Safelite AutoGlass Opens New Location in Maine

Safelite AutoGlass is opening a new location in Portland, Maine, by October 2016 to serve Maine and New Hampshire. Continue reading

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A Night Out at Auto Glass Week™

Register by Friday, September 16, for the Auto Glass Week™ Pub Crawl, which is Sponsored by Scorpion Window Film. After Friday, only a limited number of tickets will be available onsite at registration during Auto Glass Week, so hurry and sign up now to ensure your spot in this optional event! Continue reading

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National Windscreens Opens Calibration Center

National Windscreens has opened an Advanced Driver Assistance System calibration center in Inverness, U.K. Continue reading

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Former Safelite Group CEO Files Complaint Against the Company

Dan Wilson, former president and CEO of Belron U.S. and Safelite Group, has filed a complaint against the company alleging that its nonqualified deferred compensation plan was mismanaged, causing him to lose millions of dollars in owed income taxes, penalty and interest. Continue reading

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TODAY’S BLOG: The Opportunity to Listen (and Learn)

“Over the last few months I’ve had the opportunity to listen to a number of amazing speakers at conferences. Each speaker had a great message tailored to the audience and each offered a look into their area of expertise; offering advice that was meaningful and relevant to the industry audience that was listening.” —David Rohlfing Continue reading

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Seminars for the Industry: New Trends in Auto Glass

Join us at Auto Glass Week™ 2016, October 5-7, and learn from the best in the business. The three-day automotive glass industry event will be held at the Henry B. Gonzalez Convention Center and San Antonio Marriott Rivercenter in San Antonio, Texas. Continue reading

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Registration Deadline Approaching for Auto Glass Week™ Golf Tournament at TPC San Antonio

The last day to register for the annual Auto Glass Week™ Golf Tournament is this Friday, September 16. The event will be held Tuesday, October 4 at TPC San Antonio, home of the PGA Tour’s Valero Texas Open. Continue reading

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NWRA Solicits Industry Feedback on New Break Identification Standard

The National Windshield Repair Association™ (NWRA) is soliciting comments on its new draft Standard ANSI/NWRA/BIS 001-2016. The proposed Break Identification Standard (BIS) creates a system for identifying where damage has been repaired on vehicles and covers all types of glass in the car, excluding of sunroofs. Continue reading

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Last Chance! Auto Glass Week™ Pre-Registration Deals End Friday!

Be sure to pre-register for Auto Glass Week™ 2016 this week to take advantage of discounts that end Friday, September 16. Attendees who pre-register by Friday could save up to $50 per person for a full registration. Continue reading

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Shore.com Is a New Sponsor for Auto Glass Week™ 2016

Shore.com will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Banner Glass Files for Bankruptcy

Banner Glass has filed for Chapter 11 bankruptcy in the U.S. Federal District Court of Maryland. Its assets will go up for auction via Tiger Capital Group’s Commercial & Industrial division. Continue reading

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Discount Room Rates for Auto Glass Week™ End Saturday

Auto Glass Week™ is reaching record numbers and has sold out at our host hotel. Room nights are still available at the Marriott Riverwalk. The Marriott Rivercenter is full. The hotels are next to each other. Continue reading

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Subaru Settles Class Action Over Loose Hood Latches

Subaru has settled a class action complaint that alleged 2006 and some 2007 Subaru B9 Tribeca vehicles have a hood latch defect, which allows the hood to open while the car is being driven. Continue reading

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Reach Auto Glass Week™ 2016 Via Your Smartphone

Need the latest information about Auto Glass Week™ 2016 while you’re on the go? Thanks to LYNX Services’ Sponsorship, Auto Glass Week’s mobile app on Guidebook is now live. Continue reading

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Will Shops Accept the “Offer?”

The AGRR industry had a mixed reaction to news that State Farm is changing its “offer” on September 19. “We’re bracing ourselves,” says Dennis Farrar, president of Oesterle Auto Glass & Paint in Parkersburg, W.Va. Continue reading

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TODAY’S BLOG: ADAS: OEM vs. Aftermarket Who Wins?

“What if you came to a corner and found a person hawking Rolex watches for $20? Would you buy one? Two? A dozen for investment purposes? Say you walk farther and another salesperson approaches you selling unlocked I phones for $75. You then find yourself at a street fair where there is a display selling suits with Armani labels for $50 and another with Oakley shades for $5. Is it your lucky day for value? Or would you stop to consider the fact that you just got ripped off by buying inferior knockoffs?” —Neil Duffy Continue reading

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Seminars for the Industry: Positioning Your Company to Be a Dominant Player in Your Local Market

Join us at Auto Glass Week™ 2016, October 5-7, and learn from the best in the business. The three-day automotive glass industry event will be held at the Henry B. Gonzalez Convention Center and San Antonio Marriott Rivercenter in San Antonio, Texas. Continue reading

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State Farm’s Offer and Acceptance Program to Change and the Offer Is Going Down

State Farm is changing the “offer” in its offer and acceptance program, effective September 19. Continue reading

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Novus Glass Opens British Columbia Location, More Coming

Novus Glass has opened a corporate store in Port Coquitlam, British Columbia, Canada. Continue reading

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TODAY’S BLOG: Leadership Lessons—Labor Day

“Labor Day. Parade, hot dogs and hamburgers, the unofficial end of summer and beginning of school. That is how I remember it.” —Mark Liston Continue reading

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AGSC to Offer Training in Virginia in December

The Auto Glass Safety Council™ (AGSC) will hold a regional training and accreditation program in Stafford, Va., in December. The training course and certification exam will be offered twice, once on Wednesday, December 14, and again on Thursday, December 15, at AGSC headquarters. Continue reading

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Final Count: Traffic Fatalities Show Highest Increase in Almost 50 Years

Traffic fatalities totaled 35,092 in 2015, a 7.2 percent increase from 2014, according to the final numbers released by the U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA). This number ends a five-decade trend of declining fatalities, according to NHTSA. Continue reading

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FeneTech, Inc. to Sponsor Auto Glass Week™ 2016

FeneTech, Inc. will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Gerber Collision & Glass Opens Indiana Location

The Boyd Group Inc., parent company to Gerber Collision & Glass and Glass America, is opening a new collision repair center in La Porte, Ind. Continue reading

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Equalizer Launches Auto Glass TV

Equalizer has introduced Auto Glass TV (AGTV™) at warehouses as a way for AGRR company owners and technicians to gain more information, including local weather, traffic reports, industry news, events, education, product demonstrations and more. Continue reading

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Keeping up with Robinson

What’s the path full-time ten-time all-star NBA legend, two-time Olympian, and full-time philanthropist David Robinson has taken from basketball to all-star to private equity investor? Continue reading

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TODAY’S BLOG: Precision Procedures for Exposed Glass

“The introduction of the exposed-glass mounting has led to a paramount concern for installers not to damage the exposed pinchweld wall. If the pinchweld is damaged during installation, and priming exceeds the underside moulding weather mark, there is a real possibility that our customers will not like the look. This has changed the way we remove the glass and even introduced a new type of tool, the wire-out tools.” —Bob Beranek Continue reading

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Auto Glass Week™ 2016 Welcomes GTS Services as Sponsor

GTS Services will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Judge Dismisses All But One Claim in Alleged Sunroof Defect Case

A judge has granted summary judgment to BMW in a sunroof defect lawsuit on all claims with the exception of one. The class action lawsuit was brought by two plaintiffs who allege their vehicles suffered water damage after the drainage tubes installed to pull water away from the sunroofs did not work properly. Continue reading

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Seminars for the Industry: Leadership Skills for AGRR Companies

Join us at Auto Glass Week™ 2016, October 5-7, and learn from the best in the business. The three-day automotive glass industry event will be held at the Henry B. Gonzalez Convention Center and San Antonio Marriott Rivercenter in San Antonio, Texas. Continue reading

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AGSC™ Releases Latest E-Newsletter

The Auto Glass Safety Council™ (AGSC) has published its latest e-newsletter. Continue reading

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U.S. Bolsters Belron’s Same-Store Growth

Belron’s organic sales growth of 4.6 percent was mainly driven by the United States, the United Kingdom and Germany, according to D’Ieteren’s half-year update. Belgium-based D’Ieteren owns Belron, which in turn owns Safelite AutoGlass in the U.S. Belron’s sales were … Continue reading

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American Glass Distributors to Sponsor Auto Glass Week™ 2016

American Glass Distributors will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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General Motors Recalls Select Models for Visibility Issue

Windshield wipers could break on 367,808 General Motors’ Chevrolet Equinox and GMC Terrain 2013 models, according to a recall from the automaker. Continue reading

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TODAY’S BLOG: Leadership Lessons—Who Cares?

“If you are a sports fan I’m sure you’ve already heard all the hubbub about 49ers quarterback Colin Kaepernick refusing to stand for the National Anthem last Friday night in a preseason game with the Packers. Apparently, this is all about the United States’ treatment of racial minorities.” —Mark Liston Continue reading

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Miles Driven Continues Upward Spike

Travel on all roads and streets continued its steady climb in June 2016, up 3.2 percent, or 8.6 billion vehicle miles, compared to June 2015. Month over month, miles driven were up 1.05 percent. This is according to the latest figures from the Federal Highway Administration, a division of the U.S. Department of Transportation. Continue reading

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Marcy Adhesives to Sponsor Auto Glass Week™ 2016

Marcy Adhesives will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Ford Recalls Escape to Reconfigure Power Window Software

Ford reports that the power windows on its 2017 Ford Escape vehicles may close with too much force so it is recalling the models to reconfigure the software. Continue reading

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Extractor to Sponsor Auto Glass Week™ 2016

Extractor will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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AAA Auto Insurance Captures Top Honors in Harris Poll

AAA Auto Insurance topped State Farm to be named Auto Insurance Brand of the Year by The Harris Poll 2016 EquiTrend Study. Continue reading

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TODAY’S BLOG: Is Google Marketing Better than Facebook Marketing?

“So the neighbor’s kid knocks a baseball through our windshield.” —Chuck Bankoff Continue reading

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Subaru Requires OEM Glass for Windshield Replacement

Subaru is now requiring that OEM glass be used for windshield replacements on models that are equipped with the EyeSight Advanced Driver Assistance System (ADAS). Continue reading

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Safelite Opens Two New Locations in Boston Market

Safelite AutoGlass is adding two new stores in the Boston area this summer. Continue reading

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Seminars for the Industry: The Auto Glass-TPA Relationship–Can This Marriage be Saved?

Learn from the best at Auto Glass Week™ 2016 this October 5-7. The three-day automotive glass industry event will be held at the Henry B. Gonzalez Convention Center and San Antonio Marriott Rivercenter in San Antonio, Texas. Continue reading

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General Motors Wants Lawsuit Against Faulty Headlights Dismissed

General Motors (GM) is requesting a judge dismiss a recent lawsuit against the manufacturers that alleges the headlights on its 2014-2015 GMC Sierra 1500 and the 2015 GMC Sierra 2500 and 3500 are defective. The lawsuit comes from plaintiffs Armando … Continue reading

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TODAY’S BLOG: Leadership Lessons—I Cannot Tell a Lie

TODAY’S BLOG: Leadership Lessons—I Cannot Tell a Lie

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Chrysler Asks Court for Summary Judgment in Alleged Sunroof Defect Lawsuit

Though numerous plaintiffs filed the original complaint against Chrysler over an alleged sunroof defect, only one remains, according to the automaker’s court document. Chrysler’s attorneys say the automaker did everything it was legally obligated to do under warranty and the lawsuit should be dismissed. Continue reading

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Novus Glass in British Columbia Raises Funds for Local Charity

The teams at the Novus Glass locations in British Columbia, Canada, donated their time and resources earlier this month to support the White Rock Princess Party Charity event sponsored by the White Rock Firefighters Charity Association. The event raised $34,000. Continue reading

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Bentleys Recalled Over Sunroof Adhesion Issue

Bentley Motors is recalling certain 2007-2009 Continental Flying Spur vehicles, saying that the sunroof may not be properly secure and could detach while driving. Continue reading

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TODAY’S BLOG: Visiting IIHS

“Last week I was invited to tour the Insurance Institute for Highway Safety (IIHS) complex in Ruckersville, Va. All I can say is wow. What an impressive place.” —Bob Beranek Continue reading

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Gerber Collision & Glass Opens Louisiana Location

The Boyd Group Inc., parent company to Gerber Collision & Glass and Glass America, has opened a new collision repair center in Slidell, La. Slidell is about 34 miles northeast of New Orleans. Continue reading

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Seminars for the Industry: The Next Generation in Automotive Glass

The hard-hitting educational line-up continues to meet the needs of the automotive glass industry. Experts have been hand-selected to speak on areas to help increase your knowledge and provide an unsurpassed experience for all in attendance. Continue reading

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AGRR Companies Assess Damage from Louisiana Floods

Eleven are dead and more than 40,000 homes have been affected by the heavy deluge of rain and floods in Baton Rouge, La., that began Friday. Some AGRR companies are just now getting back up and running while others were luckily enough to escape the water’s wrath. Continue reading

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Elephant Auto Insurance Expands into Tennessee and Indiana

Elephant Auto Insurance has entered Indiana and Tennessee. Continue reading

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Pre-Registration for Auto Glass Week™ 2016 Ends in One Month!

Auto Glass Week™ 2016 is right around the corner, October 5-7, and is the best opportunity for attendees to receive education and meet with suppliers that specialize in the automotive glass industry! Continue reading

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Attendees to See Many New Companies Among the Familiar at Auto Glass Week™; Less Than Five Booths Remain

Participants at Auto Glass Week™ always look forward to visiting the sponsors exhibiting at the show. In fact, all previous exhibitors, with one exception, are back for 2016—along with many new companies. In addition to seeing these fine companies, the number of companies has expanded by more than 25 percent. A full quarter of the sponsors will be debuting and displaying their products and services before attendees for the first time. Continue reading

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Newscast: Tips for Installing in Hot Weather

As hot weather scorches parts of the country, many AGRR technicians can’t avoid the heat. In the July/August newscast we take a look at hot weather mobile installations. Will urethanes cure properly in hot temperatures? Can you handle the windshield when it’s 115˚ degrees or more? These are just some of the questions we answer in the AGRR™ magazine/glassBYTEs.com™ newscast. Continue reading

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Coach Glass to Sponsor Auto Glass Week™ 2016

Coach Glass will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Maryland-Based Banner Glass Inc. Closes Its Doors

Employee-owned Banner Glass, which has eight locations covering Maryland and Northern Virginia, has shuttered its doors. Continue reading

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UNITED KINGDOM—National Windscreens Renews Contract with Brightside Group

Brightside Group has signed a new three-year contract with United Kingdom-based National Windscreens. Through the contract, National Windscreens will serve as the preferred provider for glass claims for Brightside Group. Continue reading

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GNCS Lifts Second-Quarter Sales at Boyd Group

Canadian-based Boyd Group Income Fund, parent company to Gerber Collision & Glass and Glass America, reported that the recent addition of new customers at Gerber National Claim Services (GNCS) boosted same-store sales by 1.4 percent to overall growth of 5.1 percent in the second quarter. Continue reading

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Auto Windscreens Installs New Cameras in Techs’ Vans

United Kingdom-based Auto Windscreens is installing VisionTrack’s VT2000 telematics cameras in its technicians’ vans for better incident management and to minimize risks, according to the company. Continue reading

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Seminars for the Industry: ADAS and Solutions to Recalibration Issues

Keep the business where you want it. Learn how from the best at Auto Glass Week™ 2016 this October 5-7. Continue reading

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AUSTRALIA—Novus Glass Adds New Franchisees in Queensland

Mark and Sam Watt are joining Novus Glass Australia as franchisees in Queensland. The new shop will be located in Hyde Park, a suburb of Queensland, Australia. Continue reading

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Rhode Island Updating Licensing Regulations for AGRR Companies

The Rhode Island Department of Business Regulation is revising its more than decade-old licensing regulation to reflect a new law (https://glassbytes.com/2015/06/rhode-island-department-of-business-regulation-to-license-agrr-companies/) that was passed by the state legislature last year. The department has scheduled an Automotive Glass Industry Working Group meeting on August 15 to discuss proposals for the revised regulation that will oversee AGRR company licensing. Continue reading

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JN Phillips/Windshield Centers Buys Altieri Glass

Woburn, Mass.-based JN Phillips Auto Glass has acquired Rhode Island-based Altieri Glass. Altieri Glass is the sixth local brand added to JN Phillips/Windshield Centers. Continue reading

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Last Call for Booth Space at Auto Glass Week™ 2016

If you’re considering exhibiting and becoming a Sponsor at this year’s Auto Glass Week™, don’t wait and miss your chance to reach current and potential customers. Only a few booths remain! Continue reading

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Glass Technology Inc. to Sponsor Auto Glass Week™ 2016

Glass Technology Inc. will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Burco, Inc., to Sponsor Auto Glass Week™ 2016

Burco, Inc., will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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TODAY’s BLOG: Leadership Lessons—Olympic Disappointments

“My wife Mary Kay and I love watching the Olympic opening ceremony. It only happens every four years yet the memories and lessons linger forever.” —Mark Liston Continue reading

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Safelite to Close Enfield Plant and Exit Automotive Glass Manufacturing

Safelite AutoGlass, the nation’s largest automotive glass installation company, will close its plant in Enfield, N.C., and cease manufacturing automotive glass parts before the end of the year. Officials say the decision was based on the increased complexity—and cost—of manufacturing such parts as their complexity and number of different types are expected to increase rapidly in the future. Continue reading

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May’s Miles Driven Top Last Year’s Figure

Travel on all roads and streets continued its steady climb in May 2016, up 2 percent, or 5.5 billion vehicle miles, compared to May 2015. Month over month, miles driven were up 2.5 percent. This is according to the latest figures from the Federal Highway Administration, a division of the U.S. Department of Transportation. Continue reading

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TODAY’S BLOG: Should We Replace Laminated Sidelites with Tempered Glass?

“In May of 2014, I posted an article addressing the dilemma of whether the use of laminated sidelites were a safety device or a performance device. Recently this same issue came up again. Evidently, some customers have asked an automotive glass shop to install a tempered door glass in place of the broken laminated part due to the lower cost. Should we be installing tempered in place of laminated? Is this a safety concern?” —Bob Beranek Continue reading

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Meritool LLC to Sponsor Auto Glass Week™ 2016

Meritools LLC will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Novus Glass Adds Australian Franchisee

Novus Glass Australia has added Justin Smith as a new franchisee in the Werribee and Footscray suburbs of Melbourne. Continue reading

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Founder of Mass.-Based Tiny and Sons Passes Away

James “Tiny” Brown, 81, founder of Pembroke, Mass.-based based Tiny and Sons Auto Glass passed away on July 27, 2016. Continue reading

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Minnesota Department of Commerce Enters Settlement with Auto-Owners Insurance

Auto-Owners Insurance Company will pay a civil penalty of $10,000 and stop “using a non-preferred glass vendor’s failure to accept the price offered for automobile glass repair or replacement as the sole basis for performing a vehicle inspection,” as part of a settlement agreement with the Minnesota Department of Commerce. Continue reading

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BELGIUM—Guardian Glass Moves European Auto Activities Under New Business Unit

Guardian Glass’ automotive activities in Europe have been integrated into a single business. Guardian Automotive combines the company’s European manufacturing facilities, as well as warehousing and distribution services, which were previously run as separate entities. Continue reading

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DINOL to Sponsor Auto Glass Week™ 2016

DINOL will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. “DINOL has been a proud sponsor of Auto Glass … Continue reading

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NSG Pilkington’s Sales Down Due to Strong Yen, But Profit Up

NSG, parent company to Pilkington, reported that revenues for the fiscal first quarter for automotive glass were below the prior year due the strength of the Japanese Yen. However, at a constant exchange rate, revenues were ahead thanks to increased volumes in Europe and North America, according to the company. Continue reading

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Seminars for the Industry: How Davids Beat Goliaths

Join us at Auto Glass Week™ 2016, October 5-7, and learn from the best in business. The three-day automotive glass industry event will be held at the Henry B. Gonzalez Convention Center and San Antonio Marriott Rivercenter in San Antonio, Texas. Continue reading

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Collision Works Acquires Auto Masters

Oklahoma-based Collision Works has acquired three locations previously owned by Auto Masters, a multi-shop repair organization in Kansas. The deal includes an automotive glass company and a towing service. Continue reading

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Acura Requires Camera Calibration After a Windshield Replacement

Honda requires camera calibration and software-based aiming after a windshield replacement for its Acura models, according to a statement from the automaker. Continue reading

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ACI to Sponsor Auto Glass Week™ 2016

ACI will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. “It’s a great opportunity to meet with the technicians … Continue reading

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Safelite Responds to Minnesota Department of Commerce in Court

Whether Safelite Solutions customer service representatives (CSRs) use the word “may” be or “will” be balance billed by out-of-network glass companies does not make a difference, according to a Safelite Group and Safelite Solutions court filing late last week. Both words are truthful, the company said in its response to the Minnesota Department of Commerce in the court filing. Continue reading

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Gerber Collision & Glass Acquires Collision Care Centers

The Boyd Group, parent company to Gerber Collision & Glass and Glass America, has purchased a multi-store operation in Ohio and Kentucky consisting of ten collision repair centers. The locations are based in the Cincinnati region. Continue reading

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Novus Glass Names New Colorado Franchisees

Lynn and Lorenzo Washington will be joining Novus Glass as franchisees in the Denver, Colo. area. Continue reading

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AGC Group’s Looks to Open African Plant through New Deal

AGC Automotive Europe has reached a basic agreement with Induver Holding, a glass manufacturer in Morocco, to set up a joint venture for manufacturing automotive glass destined both for Europe and for the North African markets. Continue reading

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Auto Glass Week™ 2016 Seminar Line-Up Announced

Auto Glass Week has released its final full schedule. The 2016 event will be held October 5-7 at the Henry B. Gonzalez Convention Center in San Antonio, Texas, and is once again co-sponsored by the Auto Glass Safety Council™, Independent Glass Association, National Glass Association, National Windshield Repair Association™ and AGRR™ magazine. Continue reading

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TODAY’S BLOG: Take a Closer Look at TechnaGlass’ Competitions

“Arriving on the Utah Motorsports Campus last week for the TechnaGlass automotive glass repair and replacement competitions, I immediately noticed the technicians would be working on racecars.” —Jenna Reed Continue reading

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The PipeKnife Company to Sponsor Auto Glass Week™ 2016

The PipeKnife Company will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Share Your Expertise on Hot Weather Installations

Do you perform mobile installations in hot weather? If so, what advice do you offer to perform this work safely? Continue reading

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TechnaGlass Continues Growth with Acquisition of Utah-Based The Glass Shoppe

TechnaGlass, a regional leader in the automotive glass repair and replacement industry, today announced the acquisition of The Glass Shoppe in Roosevelt, Utah. Continue reading

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Novus Glass Revamps Structure, Processes

Novus Glass is adapting its structure and processes in order to grow the brand. Continue reading

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Guangdong pustar adhesives & sealants co., ltd. to Sponsor Auto Glass Week™ 2016

Guangdong pustar adhesives & sealants co., ltd. will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Gerber Collision & Glass Opens New Florida Location

The Boyd Group Inc., parent company to Gerber Collision & Glass and Glass America, has opened a collision repair center in Titusville, Fla. The center previously operated as Freddy Curtis Body Shop and will now be branded under the Gerber Collision & Glass name. Continue reading

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Geico Names Vice President of New York Operations

Geico has moved Rick Hoagland to the role of vice president of its New York regional operations. He succeeds John Pham, who was named vice president of Geico’s Virginia Beach region and the company’s military, motorcycle and recreational vehicles division. Continue reading

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Kelly McDonald to Serve as a Featured Speaker of Auto Glass Week™

We aren’t all fans of the same team, we don’t all have the same favorite color and we don’t all come from the same background. Our customers are often very different from us. Auto Glass Week™ favorite Kelly McDonald is back to teach you how to craft an experience for customers of all types that delights them and makes them the best sales tool you have during the event held October 5-7, in San Antonio, Texas. Continue reading

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NWRA Publishes Latest E-Newsletter

The National Windshield Repair Association has published it July-August 2016 e-newsletter. Continue reading

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David Robinson to Serve as Keynote Speaker for Auto Glass Week™ 2016

Don’t miss this session! If you wish to pose a question to The Admiral, please send it to asktheadmiral@agrrmag.com for inclusion. David Robinson: Star Athlete, Star Humanitarian David Robinson was honored as Sports Illustrated’s Ambassador of Sports for their 50th … Continue reading

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Minnesota Refutes Safelite’s Motion for Summary Judgment

What a difference a word makes. The Minnesota Department of Commerce says Safelite Group and Safelite Solutions went beyond telling policyholders in the state that they “may” be balance billed by out-of-network glass companies, and says the company told policyholders they “will” or “would” be charged for the difference between what the shop charges and what the insurer pays. So says the Department of Commerce’s court filing in response to Safelite’s motion for summary judgement. Continue reading

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TODAY’S BLOG: Leadership Lessons—Self Motivation

“As I mentioned last week, my wife and I were recently in San Diego for the Secret Knock. This was my third Secret Knock event and Mary Kay’s first.” —Mark Liston Continue reading

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Former Employee Enters Private Mediation with Safelite

Former Safelite employee Mauro Castillo Vidal and Safelite Group are entering private mediation to discuss discrimination allegations brought by Vidal against the country’s largest installer. The parties have agreed on a private mediator and have asked to court to give them until September 30, 2016 to complete discussions. Continue reading

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Gerber Collision & Glass Opens New Oregon Location

The Boyd Group Inc., parent company to Gerber Collision & Glass and Glass America, has acquired a collision repair center in Portland, Ore. Continue reading

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Encompass Insurance Companies Gains New President

The Allstate Corp. has named a new president of its Encompass insurance companies. Patrick Macellaro, vice president of Allstate’s investor relations, is taking on this role. He will report to Don Civgin, president of emerging businesses. Continue reading

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Miles Driven Momentum Continues

Travel on all roads and streets continued to climb in April 2016, up 2.6 percent or 6.8 billion vehicle miles, compared with April 2015. Month over month, miles drive were down slightly by 0.2 percent. This is according to the latest figures from the Federal Highway Administration, a division of the U.S. Department of Transportation. Continue reading

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Novus Names San Francisco-Based Franchisee

Frank Aguero has joined Novus Glass as a franchisee is the California Bay Area. Continue reading

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ABRA Auto Body & Glass Purchases Four Sons’ Automotive Glass Division

ABRA Auto Body & Glass has acquired Four Sons Auto Glass, the AGRR division of Gap, Pa.-based Four Sons Glass & Mirror. The purchase will allow ABRA to expand its automotive glass operations in Philadelphia, Pa., according to a statement released by the company. Continue reading

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AEGIS Tools International to Sponsor Auto Glass Week™

AEGIS Tools International will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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TODAY’S BLOG: Leadership Lessons—Rest: Mentally & Physically

“My wife, Mary Kay, and I are in San Diego for an event called “The Secret Knock” (secretknock.co). This means we are ‘officially’ taking a few days of vacation.” —Mark Liston Continue reading

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Volkswagen Recalls Certain Audi Models Over Sunroof Issue

Volkswagen is recalling model-year 2007-2009 Audi A8 and S8 vehicles saying the sunroof glass may not be properly secured and may detach from the car while driving. If the glass detaches from the sunroof frame, it could become airborne while … Continue reading

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Have You Made Your Hotel Reservations for Auto Glass Week™?

With Auto Glass Week™ 2016 steadily approaching, now’s the time to finalize your trip to San Antonio and make sure your hotel reservations are in place. Continue reading

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GlasWeld Says Its Expert Witness Testimony Should Stand

In the latest development in the GlasWeld-Boyle lawsuit, officials from GlasWeld have filed a response to Mike and Christopher Boyle’s recent motion to exclude expert testimony. Plaintiff GlasWeld says the U.S. Federal District Court of Oregon should not “entertain” the defendants’ motion. Continue reading

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TODAY’S BLOG: Setting a True Goal

“There was a thread on the glassBYTEs.com™/AGRR™ magazine forum in which someone asked how to prepare the pinchweld for a windshield installation on the new aluminum Ford F-150. I found the written instructions from Ford for that vehicle and posted them.” —Bob Beranek Continue reading

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Auto Glass Week™ 2016 is Three Months Out! Are You Ready?

With Auto Glass Week™ 2016 now just three short months away, are your plans in place to take full advantage of all that is available to you at this year’s event? Continue reading

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UNITED KINGDOM—Nationwide Windscreen Services Opens New Branch

United Kingdom-based Nationwide Windscreen Services has opened a new Leicester branch. Continue reading

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Competition Registration Closes in One Month

Still on the fence about competing in one of Auto Glass Week’s™ annual competitions? Showcase your talent and vie for the title of “World’s Greatest” this year in San Antonio, Texas, during the event held October 5-7 at the San Antonio Marriott Rivercenter and Henry B. Gonzalez Convention Center. Continue reading

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2015 Road Fatalities Up 7.7 Percent Over Prior Year

Roadway deaths for 2015 are up 7.7 percent from 2014, according to preliminary data released by the National Highway Traffic Safety Administration (NHTSA). Fatalities among occupants of vehicles that rolled over increased by 5 percent over the previous year. Continue reading

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TODAY’S BLOG: Leadership Lessons—The Price of Freedom

“I think it is somewhat fitting that we are reading about Brexit this time of year. The British are exiting from the 28-country European Union 240 years after the United States declared its freedom from the British.” —Mark Liston Continue reading

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Safelite AutoGlass to Hire 900 at New Mexico Center

Safelite Group will create 900 new insurance claims processing and support jobs in Rio Rancho, N.M., over the next four years as it opens a new center, according to Gov. Susana Martinez. Continue reading

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Watch the Relationship Between Windshields and Airbags in Action

As many technicians know, windshields play a vital role in a vehicle’s safety system. When airbags deploy, they bounce off the glass and a properly installed windshield helps to ensure the driver and passenger’s safety in a crash. See this relationship in action thanks to crash test footage supplied by the National Highway Traffic Safety Administration (NHTSA). Also, learn the names of this year’s featured speakers during Auto Glass Week™ 2016. We’ll also share more about the second annual golf tournament to be held just prior to Auto Glass Week in our June newscast. Continue reading

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TODAY’S BLOG: New Nissan Directives on Windshield Replacement

“I received information recently from an AllData representative that caused me to do a double take. Did you know that Nissan is requiring that the inside rearview mirror be replaced when the windshield is replaced on four of their most popular models?” —Bob Beranek Continue reading

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Gerber Collision & Glass Opens Greenfield Location in Georgia

Boyd Group Inc., parent company to Gerber Collision & Glass and Glass America, has opened a brand new collision repair location in Dallas, Ga. The center is located on the Charles Hardy Parkway, about 20 miles west of Atlanta. Continue reading

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Nissan Recommends OEM Glass, Says Some Mirrors Cannot Be Reused

Nissan says OEM glass should be used for windshield replacements and points to the relationship between glass and Advanced Driver Assistance Systems (ADAS) as a reason. Company officials also say some mirrors cannot be reused and address ADAS recalibration, among other topics, in a bevy of position statements released this month. Continue reading

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Safelite Asks Court for Summary Judgment in Minnesota Case

Safelite Group and Safelite Solutions have filed a motion for summary judgment in their lawsuit against the Commissioner of the Minnesota Department of Commerce. They ask that the U.S. District Court for Minnesota enjoin and declare invalid enforcement of a state statute which excludes the company “from doing business without the opportunity for a hearing.” Continue reading

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TODAY’s BLOG: 5 Best SEO Practices for Your Automotive Glass Shop

“The process of showing up on Google when your customers are searching for windshield replacement, or automotive glass repair can be pretty complex when you get down to the technical nuts and bolts, but there are a bunch of things you can do yourself to stack the deck in your favor. By themselves these tips may not rocket you to number one, but as best practices they can sure help.” —Chuck Bankoff Continue reading

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Updated: Brexit Impact on the AGRR Industry Remains to Be Seen

With Britain slated to leave the European Union (EU) following a national referendum popularly known as Brexit, much uncertainty remains. This is particularly true for London-based companies such as Belron, which has both a European and global presence. Continue reading

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TODAY’S BLOG: Leadership Lessons—Giving Back

“I had the opportunity to go to the U.S. Open last weekend in Oakmont, Pa. Amazing event—especially for a ‘wannabe’ who has always had an appreciation for what it takes to get to this level. At least I thought I did.” —Mark Liston Continue reading

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4 Recalls of Interest to You

From glass and lighting issues to faulty hood latches, here are four new National Highway Traffic Safety Administration’s (NHTSA) recalls to have on your radar. Continue reading

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Yih-Tair Ind/Flexline® to Sponsor Auto Glass Week™

Yih-Tair Ind/Flexline® will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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AZ Attorney General Alleges Second AGRR Shop Violated Do-Not Call Registry

Arizona Attorney General Mark Brnovich has filed a lawsuit against a Larmore Auto Glass LLC, operating under the names O’Reilly’s Auto Glass and Freedom Auto Glass, over alleged do-not call violations. The company denies the allegations. Continue reading

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A.N. Designs, Inc. to Sponsor Auto Glass Week™

A.N. Designs, Inc. will Sponsor Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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PGW Asks Appellate Court to Overturn Verdict

Pittsburgh Glass Works (PGW) has filed a motion with the Third Circuit Court of Appeals to overturn the verdict in a case where the jury awarded former employee Rudolph Karlo $922,060 in an employment discrimination case. Continue reading

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SIKA Global Automotive Adds New Personnel

New executives have joined SIKA Global Automotive’s North American team at the Madison Heights, Mich., and Grandview, Mo., facilities, according to the company. Continue reading

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Precision Replacement Parts Returns as a Sponsor of Auto Glass Week™

Precision Replacement Parts will return as a Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. “Auto Glass Week … Continue reading

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TODAY’S BLOG: Leadership Lessons—Planning for Retirement

“My best friend, Greg, retired last Friday. Sixty years old and he was able to retire. I hired him in my previous life in 2003. (The same year I met my wife Mary Kay—a very good year!) He retired from that company—13 years and several positions later.” —Mark Liston Continue reading

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The Boyles Seek to Exclude Expert Witness Testimony

Mike Boyle, doing business as Surface Dynamix, and his son Christopher, have filed a motion in the U.S. Federal District Court of Oregon, asking the court to issue an order excluding the testimony of expert witnesses Justin Price and Randy Mackey for plaintiff GlasWeld in the alleged patent infringement lawsuit. Continue reading

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Glass Mechanix Solutions Returns as a Sponsor of Auto Glass Week™

Glass Mechanix Solutions will return as a Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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TODAY’S BLOG: Mastering the Cold Knife

“You may be thinking cold knives? Why is Bob writing about cold knives when there are power tools and wire-out tools that are taking over the automotive glass removal process? The answer is because it hasn’t happened yet, as much as tool companies and safety advocates would like to make that case. The cold knife is still the most popular tool for glass removal.” —Bob Beranek Continue reading

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eDirectGlass to Return as Sponsor of Auto Glass Week™

eDirectGlass will serve as a Bronze Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Gerber Collision & Glass Opens New Repair Location in Washington State

The Boyd Group Inc., parent company to Gerber Collision & Glass and Glass America, has acquired and opened a collision repair center in Airway Heights, Wash., about nine miles west of Spokane. The center previously operated as City West Auto Body. Continue reading

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Arizona Attorney General Says Glass Shop Violated Do Not Call Registry

Arizona Attorney General Mark Brnovich has sued Prescott Valley, Ariz.-based A.J.’s Auto Glass over alleged do not call violations. He says the AGRR company allegedly made unwanted phone calls to consumers listed on the National Do Not Call Registry to advertise windshield repair and replacement services. Continue reading

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Now That You’ve Registered, What’s Next?

You’ve taken the first step towards joining us at this year’s Auto Glass Week™ by registering but have you also made the following plans for your trip as well? Continue reading

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Farmers Insurance Customers Can File Glass Claims Via New System

Farmers Insurance has introduced an Enterprise First Notice of Loss (EFNOL) system that gives customers one platform to report vehicle claims, including automotive glass claims, according to a company spokesperson. Continue reading

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Glass.net Returns as a Sponsor of Auto Glass Week™

Glass.net will return as a Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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PGW Says Age Discrimination Allegations Should Be Dismissed

Pittsburgh Glass Works (PGW) has responded to an appeal by former employees who allege age discrimination after they were terminated as a part of a reduction in workforce for the company in 2009. The company says the Third District Court of Appeals should uphold the lower court’s decision and the appeal should be dismissed. Continue reading

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TODAY’S BLOG: Leadership Lessons—Building a Team

“I love sports—playing, watching and coaching. Two examples from the past week come to mind about how different leaders built their teams.” —Mark Liston Continue reading

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NHTSA Seeking Public Comment on Crash Test Vehicle

The National Highway Traffic Safety Administration (NHTSA) has teamed up with the European New Car Assessment Program, Thatcham and the Insurance Institute for Highway Safety (IIHS) to develop a specialized 3D crash model to test vehicles that include Advanced Driver Assistance Systems (ADAS). The agency has scheduled a public meeting to allow stakeholders to view the vehicle and offer comment. Continue reading

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Safelite Group and Former Technician Continue Settlement Discussions

Safelite Group and Yadir Ontiveros, a former technician who says the company violated Fair Labor Standards Act (FLSA) by paying on a piece-rate basis, have not reached a settlement agreement. Continue reading

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TODAY’S BLOG: Is Tesla’s Model X Windshield Too Big?

“‘Something we worked very hard on is that the windshield is panoramic,’ said Elon Musk, Tesla CEO, when introducing the vehicle last year. However, the automaker has now released a free sunshade that blocks the top part of the windshield for owners. Doesn’t this kind of defeat the purpose?” —Jenna Reed Continue reading

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ABRA Auto Body & Glass Launches Career Development Academy

ABRA Auto Body & Glass is now enrolling students into its Career Development Academy. The academy, located in Eagan, Minn., is set to open later this summer. Continue reading

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Central Glass Credits Guardian Deal for Bolstering Full-Year Automotive Glass Sales

Central Glass Co., parent company to Carlex Glass America, reported that fiscal 2015 full-year sales for its automotive glass segment were strengthened by the 2014 purchase of two Guardian subsidiaries. Continue reading

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After Winning Company Competition, Two U.K. Techs to Compete at Auto Glass Week™

United Kingdom-based Auto Windscreens’ technicians Lloyd Cullen and Steve Abrahams have secured a trip to compete at Auto Glass Week™ 2016 in San Antonio, Texas, by taking home first and second place in the company’s AGRR competition held this month. Continue reading

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Early Bird Deepest Discounts End Friday for Auto Glass Week™ 2016

We know you’re busy, we know you keep meaning to, but the truth is … there is no time left to procrastinate. Continue reading

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Chrysler Says There Are No Grounds for Class Action over Alleged Sunroof Defect

Chrysler vehicle owners who filed a nationwide class action lawsuit alleging that a defect in their vehicles’ sunroofs cause them to leak have no grounds for their case, according to Chrysler. Continue reading

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Creative Extruded Products Inc. to Sponsor Auto Glass Week™

Creative Extruded Products Inc. will serve as a Cobalt Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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ABRA Auto Body & Glass Donates $81,000

ABRA Auto Body & Glass has donated $81,000 to the Collision Repair Education Foundation to help support education programs, schools and students. Continue reading

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Woman Arrested After Driving into Gate of PGW Float Glass Plant

A 23-year-old Greenville, Pa., woman was arrested Saturday night after crashing her vehicle into the main gate of the Pittsburgh Glass Works (PGW) float glass plant in Meadville, Pa., according to state police. Continue reading

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TODAY’S BLOG: Leadership Lessons—Remembering Where You Came From

“This past weekend I had a chance to go home, back to Rockford, Ill. where I grew up. My cousin’s son (is that my second cousin?) was getting married and my wife Mary Kay and I decided to go back and enjoy the family event.” —Mark Liston Continue reading

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NWRA Releases Latest E-Newsletter

The National Windshield Repair Association has published its latest e-newsletter. Continue reading

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Rosekind Says Bus Operator Visibility Should be a Priority

Mark Rosekind, National Highway Traffic Safety Administration (NHTSA) administrator, called on the industry to make changes in bus manufacturing that makes operator visibility a priority during a recent Metropolitan Transportation Authority (MTA) Forum on Bus Operator Visibility in New York City. Continue reading

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Gerber Collision & Glass Opens New Location in Tulsa, Okla.

The Boyd Group Inc., parent company to Gerber Collision & Glass and Glass America, has acquired a collision repair center in Tulsa, Okla. The center previously operated as Desert Rose Collision and now operates under the Gerber Collision & Glass name. Continue reading

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Mainstreet Computers Returns as Sponsor for Auto Glass Week™

Mainstreet Computers Inc. will return as a Cobalt Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Hail Loss Claims Under Auto Insurance Policies Slip Over 3-Year Period

Hail loss claims under personal auto insurance policies from January 1, 2013 to December 31, 2015 declined by 16.4 percent. This is according to a three-year analysis just released by the National Insurance Crime Bureau (NICB). Continue reading

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TODAY’S BLOG: Pulling Cowls: Let’s End the Debate

“In July 2012, I wrote a blog post about the debate between pulling cowls vs. tucking the glass when replacing windshields. The question came up again recently.” —Bob Beranek Continue reading

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Early Bird Deepest Discounts End in One Week!

Early bird registration closes next week on June 10, so register now to start reaping the benefits and guarantee your spot at Auto Glass Week™ 2016! Continue reading

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TechnaGlass Accelerates Expansion in Colorado

TechnaGlass, a regional leader in the automotive glass repair and replacement industry, announced it has significantly expanded its footprint in the state of Colorado with five retail locations, providing full market coverage in Denver and Colorado Springs. Continue reading

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Miles Driven Continue Upward Trajectory

Travel on all roads and streets continued to climb in March 2016, up 5 percent, or 13 billion vehicle miles, compared to March 2015. Month over month, miles driven spiked by 17.8 percent. This is according to the latest figures from the Federal Highway Administration, a division of the U.S. Department of Transportation. Continue reading

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Daimler Vans and Volvo Recall Vehicles Over Glazing Issues

Daimler Vans is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles saying the windows could separate during a crash. Volvo is also issuing a recall for certain model year 2016 XC90 vehicles due to a potential sunroof issue. Continue reading

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TODAY’S BLOG: Leadership Lessons—Ramifications of Your Decisions

“Waco, Texas, is in the news again. It isn’t about the Branch Davidians that has haunted Waco since 1993. It isn’t about motorcycle gang shootout from 2015. It isn’t about our Fixer Upper TV show that is taking the country by storm. It is about Baylor University and the firing of the football coach Art Briles and sanctions to the athletic director as well as changes with school president Ken Starr.” —Mark Liston Continue reading

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Frank Werner, a Novus Founder, Passes Away

Dr. Frank David Werner Sr., who patented a two-part epoxy windshield repair resin, died May 7 at age 94 in Jackson, Wy. In 1972, Werner partnered with Gerald Keinath and founded a business in the basement of Keinath’s home in suburban Minneapolis that became Novus. Continue reading

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Gerber Collision & Glass Opens New Oklahoma Location

The Boyd Group Inc., parent company to Gerber Collision & Glass and Glass America, has acquired a collision repair center in Sapulpa, Okla., about 15 miles south of Tulsa. The center previously operated as Finishing Touches Auto Body Shop. Continue reading

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Mygrant Glass Returns as a Sponsor for Auto Glass Week™

Mygrant Glass will return as a Silver Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. “We were very … Continue reading

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Safelite AutoGlass Markets Through Online Content

Safelite AutoGlass appears to be investing in paid advertorials and native advertising to ramp up its market share. The company is utilizing paid search and “significantly” investing in digital advertising, said Gary Lubner, CEO of Belron, in D’Ieteren’s annual 2015 report. Continue reading

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Carlex Returns as a Sponsor for Auto Glass Week™

Carlex will return as a Silver Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Auto Glass Week™ Competition Spots are Limited, so Register to Compete Today!

Showcase your talent and vie for the title of “World’s Greatest” at this year’s Auto Glass Week™ 2016 in San Antonio, Texas. Continue reading

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Audi Engineer Outlines Next Steps to Autonomous Vehicles

What is next on the path to fully automated vehicles? Kaushik Raghu, senior staff engineer at Audi, said the answer is traffic jam piloting. Continue reading

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TODAY’S BLOG: Keep Your Customers Coming Back

“Shopping at a big box retailer the other day, I was struck by the lessons that could be learned in customer service.” —Jenna Reed Continue reading

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Federal Judge Denies PGW’s Motion to Overturn Verdict

Late last week, a Federal Judge denied Pittsburgh Glass Works’ (PGW) motion to overturn the verdict in a case where the jury awarded former employee Rudolph Karlo $922,060 in an employment discrimination case. PGW had asked the court to alter or amend the judgement and filed a motion for a new trial. Continue reading

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LKQ Corp. Joins S&P 500 Index

LKQ Corp., parent company to Pittsburgh Glass Works, announced the company is now listed on the S&P 500 Index. This became effective at the close of trading on May 20, 2016. Continue reading

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TODAY’S BLOG: Leadership Lessons—Lead Like You Are Going On Vacation

“We got a call from a close friend last year about doing a cruise on the Danube River in Europe this May. I knew this was something that my wife Mary Kay wanted to do for her 50th so of course I said yes! (I didn’t realize she wanted to do the one in France … not Germany, Austria or Hungary).” —Mark Liston Continue reading

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Hyundai: California is Not the Right Court for Alleged Sunroof Defect Lawsuit

Hyundai argues that U.S. District Court of California is not the right jurisdiction for a lawsuit brought by vehicles owners who say the automaker’s panoramic sunroofs “spontaneously shatter.” Continue reading

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NSG Pilkington to Take Ohio Float Line Offline for Repair

NSG Pilkington will invest an estimated $40 million this summer to repair one of its two float glass lines at its Rossford, Ohio, facility, according a statement released from the company. The Ohio facility produces float glass, some of which supplies Pilkington’s original equipment manufacturing and aftermarket fabrication of automotive glass. Continue reading

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Production Underway at PGW Joint Venture Plant in China

Pittsburgh Glass Works (PGW) has opened a new automotive glass manufacturing facility in Zibo, China. The plant was built as a part of a joint venture with Shandong Jinjing Science & Technology Stock Co. The joint venture is called Shandong … Continue reading

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TODAY’S BLOG: Part 2: Protect Yourself Against Injury

“Last week we talked about the protection every technician should do to prolong his or her career and reduce the chances of pain and injury. This week let’s talk about protecting the vehicle from possible damage.” —Bob Beranek Continue reading

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TODAY’S BLOG: A-Don’t-Miss Event

“Do you have questions about how to recalibrate Advanced Driver Assistance Systems (ADAS) after a windshield replacement? Auto Glass Week™ 2016 in San Antonio, Texas, is just the place to find answers.” —Jenna Reed Continue reading

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NHTSA Extends Public Comment Period for Automated Guidance

The National Highway Traffic Safety Administration (NHTSA) has extended its deadline for industry insight on the agency’s development of guidelines for the “Safe Deployment and Operation of Automated Vehicle Safety Technologies.” Continue reading

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Be Part of Auto Glass Week™ 2016: Sponsorships/Space Selections Now Available!

Join the co-sponsoring organizations of Auto Glass Week™ 2016 as we create a world-class event specifically for our industry! Auto Glass Week 2016 will be held this October 5-7 in San Antonio, Texas, at the Henry B. Gonzalez Convention Center and the San Antonio Marriott Rivercenter. Continue reading

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Mitchell International Publishes 3rd Edition Older Model NAGS Book

Due to high industry demand, Mitchell International is now publishing a National Auto Glass Specifications (NAGS) book that covers model years 2000 to 2010, according to the company. Continue reading

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Boyd Autobody & Glass Acquires British Columbia Licensed Partner

Winnipeg, Canada-based the Boyd Group Inc., parent company to Gerber Collision & Glass and Glass America in the U.S., has acquired a location operated by one of its long-time licensed partners. Boyd Autobody & Glass “Galaxie” has been a licensed partner since Sept 1997 and has operated in Burnaby, British Columbia, since 1977. Continue reading

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Benson Autoglass Returns as a Sponsor for Auto Glass Week™

Benson Autoglass will return as a Cobalt Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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NSG Pilkington Reports Robust AGR Revenue

NSG, parent company to Pilkington, reported “robust volumes” in the automotive glass replacement market for the fiscal year, according the company’s report. Continue reading

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Autoglass® Names New Executives

United Kingdom-based Autoglass® has appointed Nick Cleary and Sarah Ringrose to the newly created roles of customer and digital director, as well as head of customer experience, respectively. Autoglass® is owned by Belron. Continue reading

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TODAY’s BLOG: Leadership Lessons—Confidence

“I’m not sure if I made up the phrase ‘shooting yourself hot’ but it is something that I believed in as a kid trying to play basketball. Little did I know that it would be a cornerstone for business.” —Mark Liston Continue reading

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Boyd Group Reports Double-Digit Growth in Sales

Boyd Group Income Fund, which owns Gerber Collision & Glass and Glass America, reported that first-quarter sales increased by 24.3 percent to $270.5 million USD ($350.4 million CAD), compared to $217.6 million USD ($281.8 million CAD) in the prior year. In addition to acquiring 20 collision repair facilities during the period, the company also purchased Ryan’s Auto Glass, which includes four locations serving the Cincinnati and Dayton, Ohio, area. Continue reading

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Increased Automotive Glass Shipments Bolster AGC Group’s Bottom Line

Asahi Glass Co. (AGC Group), parent company to AGC Automotive Americas, reported first-quarter net sales for its glass division of $1.6 billion USD (170.9 billion Yen), up 1.1 percent from the same period in last year. Continue reading

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TODAY’S BLOG: Protect Yourself Against Injury

“An important aspect of automotive glass installation that is overlooked at our peril is protection. Protection is a term that can be used in two different contexts. One, the protection against bodily injury and two, protecting the vehicle from possible damage during installation. Both are important steps for the well-being of the technician and the successful and profitable conclusion of the installation.” —Bob Beranek Continue reading

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Auto Glass Week™ 2016 Early Bird Deepest Discounts End in One Month

Early bird registration for Auto Glass Week™ 2016 closes on June 10, so now is the time to book your trip and secure your spot before the best discounts end! This year’s event will be held October 5-7 at the San Antonio Marriott Rivercenter and Henry B. Gonzalez Convention Center. Early bird registration will save you time and money, up to $80 versus on-site registration. In addition to the early bird discounts, we are also offering a three for two special—if you purchase two full registrations, you get a third one FREE. Continue reading

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Do Self-Driving Vehicles Need Rear-View Mirrors? NHTSA Weighs In

The National Highway Traffic Safety Administration’s (NHTSA) chief counsel recently interpreted a number of provisions in the Federal Motor Vehicle Safety Standards (FMVSS) as they would apply to Google’s self-driving vehicles (SDV). The tech giant asked NHTSA for its feedback on a variety of topics, including rear-view mirrors and the need for windshields wipers, among others. Continue reading

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11 Fuyao Glass America Workers File OSHA Complaint

Eleven Fuyao Glass America workers filed a written complaint today with the U.S. Occupational Safety and Health Administration (OSHA) saying they are “extremely concerned about the safety of our workplace,” according to a copy of the complaint provided by the United Auto Workers (UAW). Continue reading

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TODAY’S BLOG: Leadership Lessons—Family

“Several years ago I joined a men’s group through church that met weekly to work on our faith. One of the study aids we used was Robert Lewis’s Authentic Manhood series. The three sessions were: The Quest for Authentic Manhood, Winning at Work and Home, and the Great Adventure.” —Mark Liston Continue reading

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Volvo Given Go Ahead to Reopen Discovery in Sunroof Case

The U.S. District Court for New Jersey has reopened discovery for Volvo in the alleged sunroof defect case brought by vehicle owners. The suit was filed in 2010 in U.S. District Court by Joanne Neale of Needham, Mass., and seven other owners, who asked for class action status. Continue reading

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Judge Denies the Boyles’ Motion to Dismiss

The judge overseeing the GlasWeld-Boyle case in the U.S. District Court of Oregon, Eugene division, has denied a motion by Mike Boyle and his son Christopher to dismiss the alleged patent infringement lawsuit for lack of subject matter jurisdiction. Continue reading

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U.K.—National Windscreens Launches Country Wide Calibration Service

Following several months of a pilot program, National Windscreens has launched a United Kingdom-based calibration service for windshield-mounted cameras, which are an integral part of the Advanced Driver Assistance Systems (ADAS). Continue reading

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C.R. Laurence Returns as a Sponsor for Auto Glass Week™

C.R. Laurence Co. Inc. will return as a Cobalt Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Spring Hail Happens and Can Often Increase Business in Small Path

Spring usually brings severe thunderstorms for various parts of the country. The hail that can accompany these storms often increases AGRR business in a path that can be relatively small. Two companies can be located in the town and the weather may only be bad for one. Continue reading

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Former Acting U.S. Surgeon General to Speak at Auto Glass Week™ 2016

World-renowned dermatologist and former acting Surgeon General of the United States Dr. Boris D. Lushniak will be a speaker at Auto Glass Week 2016. The event will be held at the Henry B. Gonzalez Convention Center in San Antonio, Texas, and takes place October 5–7. Continue reading

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What’s New with Auto Glass Week™ 2016?

There have been several new developments recently with our annual three-day international event, Auto Glass Week™ 2016. The upcoming show will be held October 5-7 at the Henry B. Gonzalez Convention Center and the San Antonio Marriott Rivercenter in San Antonio, Texas, and will feature the attendee-favorite automotive glass repair and replacement competitions, educational seminars and an exhibition floor full of top-notch industry suppliers. Continue reading

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Gerber Collision & Glass Opens Rocky Mount, N.C., Location

The Boyd Group Inc. has acquired and reopened a collision repair center in Rocky Mount, N.C., under its Gerber Collision & Glass brand. The location previously operated as Faith Autobody. Continue reading

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U.K.—National Windscreens Named AGRR Service Provider for Connected Solutions

United Kingdom-based National Windscreens has developed a strategic alliance with fleet and insurance solutions provider Industry Insights. The company is the sole provider of automotive glass repair and replacement services in the Connected Solutions program operated by Industry Insights. Continue reading

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Report: Younger Consumers Show More Trust in Automated Technology

More than half of Generation Y and Z vehicle owners trust self-driving technology, according to a new report from J.D. Power. Older populations such as Generation X, Baby Boomers and Pre-Boomers aren’t quite so trusting. Continue reading

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ABRA Auto Body & Glass Searches for New CEO

Duane Rouse, CEO of ABRA Auto Body & Glass, plans step down as chief executive to become vice chairman of the company’s board of directors. Rouse will continue to serve as CEO until a replacement is appointed, according to the company. ABRA has begun its search. Continue reading

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Parties Ask Court to Reschedule Expert Disclosures in Campfield-Safelite Case

The parties in the Campfield-Safelite suit have asked the court to reschedule the initial expert disclosures since the court has not yet ruled on a motion to dismiss. Plaintiff Rich Campfield, founder of Ultra Bond in Grand Junction, Colo., filed a lawsuit in August 2015 alleging misleading advertising by Safelite in the U.S. District Court for the Southern District of Ohio. Continue reading

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GlasWeld: Injunction No Longer Possible

In a response to a motion to dismiss part of the alleged patent infringement case by Mike Boyle (doing business as Surface Dynamic) and his son Christopher, GlasWeld agrees that an injunction cannot be entered on an expired patent, but the company’s attorney says the expiration of the patent does not impact subject matter jurisdiction. Continue reading

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LKQ Revamps 2016 Financial Guidance Based on PGW, Rhiag Acquisitions

Thanks to the acquisitions of Pittsburgh Glass Works (PGW) and Rhiag, a Pan-European business-to-business distributor of aftermarket spare vehicle parts, LKQ Corp. has pushed its 2016 guidance to higher figures for three out of four financial metrics. This is according to the company’s first-quarter financial report released today. Continue reading

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Safelite AutoGlass Donates $340,000 to Afrika Tikkun Charity

A record-setting $340,000 raised from the 7th Annual Safelite Challenge will be donated to Afrika Tikkun, a charitable organization co-founded by Bertie Lubner who also was the co-founder of Safelite AutoGlass’ parent company, Belron. Continue reading

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Minnesota Commerce Commissioner Responds to Safelite’s Interrogatory

The Commissioner of the Minnesota Department of Commerce has objected to Safelite Group and Safelite Solutions interrogatory questions in the U.S. Federal District Court for Minnesota. Safelite Group and Safelite Solutions filed a lawsuit against the Commissioner in April 2015 … Continue reading

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February Miles Driven Top Last Year’s Figure

Travel on all roads and streets continued to climb in February 2016, up 5.6 percent, or 12.4 billion vehicle miles, compared to February 2015. This is according to the latest figures from the Federal Highway Administration, a division of the U.S. Department of Transportation. Continue reading

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Gerber Collision & Glass Opens Ohio Location

The Boyd Group Inc. has acquired a collision repair center in Hudson, Ohio, previously operated as Clarke Collision Center. The location will now operate under the Gerber Collision & Glass moniker. Hudson is in northeast Ohio, about 28 miles south … Continue reading

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Auto Glass Week™ 2016 Welcomes Back Dow Automotive Systems as Sponsor

Dow Automotive Systems will return as a Bronze Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Lubner Discusses Belron Trends in D’Ieteren’s Annual Report

Belron faces declining market conditions in many countries, though, a second strong winter in the United States in 2015 helped to bolster business, says Gary Lubner, CEO of Belron, in D’Ieteren’s annual 2015 report. Continue reading

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Crinamex By VITRO to Serve as Gold Sponsor for Auto Glass Week™ 2016

Crinamex By VITRO will serve as a Gold Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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TODAY’S BLOG: Leadership Lessons—Difficult People

“My wife Mary Kay conducted a Lunch and Learn this week for Dwyer Group’s employees on Dealing with Difficult People. I can hear several you already thinking ‘she must be an expert because of the person she has to deal with at home!’” —Mark Liston Continue reading

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OSHA Issues Citation to Fuyao Glass America

The Occupational Safety and Health Administration (OSHA) issued one citation, alleging two “serious” violations at Moraine, Ohio-based Fuyao Glass America. The monetary penalty associated with the citation is $14,000. “In a project as large and complex as this is, it’s not surprising there are going to be areas that we can improve in safety,” says John Gauthier, president of Fuyao Glass America. Continue reading

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Belron Says Safelite AutoGlass Served a Record Number of Customers

“2015 was a much better year for Belron,” according to D’Ieteren’s 2015 financial report. Belron’s sales were up 13.2 percent, including a 4.7 percent organic increase and an 8.1 percent positive currency translation impact. Belgium-based D’Ieteren owns Belron, which in turn owns Safelite AutoGlass in the United States. Continue reading

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LKQ Corp. Finalizes Acquisition of PGW

LKQ Corp. has completed its acquisition of Pittsburgh Glass Works (PGW) from private equity firm Kohlberg & Co. LLC and PPG Industries Inc. for an enterprise value of $635 million. Continue reading

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“The Cog” in the Automotive Wheel

“I would like to share a Honda commercial sent to me by my friend Mark Daniels, a technical advisor for GGG-Gold Glass Group, AEGIS Tools International Inc. and other companies in the automotive glass industry. This video, which ran in Europe several years ago, is called ‘The Cog’ and it intrigued me because it contains several references to automotive glass. The video is the type of ‘Rube Goldberg’ invention which takes a simple task and creates a series of complicated steps to accomplish the action.” —Bob Beranek Continue reading

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Hyundai Seeks Dismissal of Class Action Over Allegedly “Spontaneously Shattering” Sunroofs

Hyundai has asked the U.S. District Court of California to dismiss a class action lawsuit brought by vehicles owners who say the automaker’s panoramic sunroofs “spontaneously shatter.” Continue reading

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Former PGW Employees Appeal Age Discrimination Allegations to Third District Court

Former Pittsburgh Glass Works (PGW) employees have appealed a lower court’s decision to the Third District Court of Appeals. The former employees allege age discrimination after they were terminated as a part of a reduction in workforce for the company in 2009. Continue reading

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GUEST BLOG: OH NO! THE CREATURES ARE COMING!

“’How to Attract Millennials.’ ‘Millennials in the Workforce.’ ‘Working with Millennials.’ You see some variation of this almost on a daily basis, whether it’s the theme of an article, a webinar or some other related discussion. It’s as if everyone is preparing for the second coming of the Gremlins or something. (Or maybe the third coming … I think there was a sequel. Not sure how well it did, though.) —Nick St. Denis Continue reading

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Diatech Returns as Sponsor of Auto Glass Week™

Diatech will return as a Cobalt Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Bertie Lubner Passes Away

Bertie Lubner, the second generation behind PG Group (formerly Plate Glass), and one of the founders of the company that eventually became Belron International, has passed away. Lubner died yesterday at age 85 in Johannesburg, South Africa, just one day shy of his 61st wedding anniversary. Continue reading

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Tesla Receives Small Number of Visibility Questions about Model X Windshield

Some Tesla Model X owners are experiencing visibility issues with their panoramic windshields. “We have received only a small number of questions from Model X customers about the windshield and have taken action to address these unique cases,” according to a Tesla spokesperson. Continue reading

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AGSC to Hold Training Program in Seattle in June; Includes Free Certification Testing

The Auto Glass Safety Council™ (AGSC) will hold a training and accreditation program in suburban Seattle this June. The course will be held on Thursday, June 2, at the Hyatt Regency Bellevue in Bellevue, Wash. Continue reading

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TODAY’S BLOG: Leadership Lessons—Taking it to the Next Level

“Leadership means taking things to the next level. Sometimes it is in industry. Other times in business. Still other times in sports. This week I’ve had a chance to experience this at all three levels. In each situation leadership had to be involved to ‘take it up.’” —Mark Liston Continue reading

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Safelite Denies Allegations it Violated the Americans with Disabilities Act

Safelite Group has denied allegations it violated the Americans with Disabilities Act in the U.S. District Court, in the Northern District of California. The allegation was made by Christina Castillo, an individual with a disability, according to court documents, who was employed in an inventory control position by Safelite from April 2007 to December 2007. Continue reading

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SIKA Restricts SWH’s Voting Rights at Annual General Meeting

Saint-Gobain’s battle for control of SIKA continues on. The latest development came this week when the board of directors for Swiss specialty chemical company SIKA again restricted the voting rights of Schenker-Winkler Holding (SWH) to 5 percent of all registered shares during the annual general shareholders meeting. French conglomerate Saint-Gobain plans to acquire SWH, thus gaining majority voting rights in SIKA. Saint-Gobain has challenged the restricted voting rights’ strategy by SIKA’s board in the Swiss Zug Court. Continue reading

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TODAY’S BLOG: Training Myths

“A comment recently made on the glassBYTEs.com™/AGRR™ magazine Forum has raised a question we should all consider. In full disclosure, the comment was made regarding Auto Glass University (AGU), a training program I own, although this post is not meant as a commercial. I am giving you my opinion on the art of automotive glass training. I hope it can be used by everyone in the industry to be more effective in their training of new technicians, no matter where or by whom the training is conducted.” —Bob Beranek Continue reading

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From the PGA Tour to Auto Glass Week™

Want to play on the same turf as the pros? Let’s make it happen. Tune into the PGA Tour’s Valero Texas Open this weekend and watch the best of the best make their way around TPC San Antonio. Then log into http://www.autoglassweek.com/events and register for the second annual industry golf tournament, which will be played on that same course. Continue reading

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Tennessee OSHA Completes Carlex Plant Inspection After Workplace Accident

The death of Catherine White, 51, of Lebanon, Tenn., in a workplace accident at the Nashville, Tenn., Carlex Glass America windshield plant triggered an inspection by the Tennessee Occupational Safety and Health Administration (TOSHA). The inspection resulted in the allegation of one citation, which includes two “serious” violations, and a monetary penalty of $9,000, according to the TOSHA report. Carlex contested one of the violations. The incident occurred on January 22, 2016. Continue reading

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Auto Glass Week™ Schedule at a Glance Now Online

To get a better understanding of what to expect at this year’s Auto Glass Week™, the schedule at a glance has now been posted on the official event website. This should help give you a glimpse into all that is available to gain by attending the 2016 event! Continue reading

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AAA Mid-Atlantic Auto Glass to Be Rebranded Safelite AutoGlass

AAA Mid-Atlantic Auto Glass (AMAG) branding will quickly transition to Safelite AutoGlass as a part of the acquisition, says Melina Metzger, public relations manager for Safelite Group. Safelite Group, Safelite AutoGlass’ parent company, is acquiring substantially all the automotive glass repair and replacement assets from AMAG. Continue reading

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Boyles Say Patent Has Expired

Mike Boyle (doing business as Surface Dynamic) and his son Christopher have filed a motion to dismiss a portion of the lawsuit filed by GlasWeld over alleged patent infringement. The Boyles say one of the patents at the center of the case expired on April 5, 2016. Continue reading

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Anytime Auto Glass Named Finalist for the Arizona BBB Torch Award

Anytime Auto Glass, a Mesa, Ariz.-based AGRR company, is one of three finalists for the Arizona Better Business Bureau Torch Award for companies 11-20 people in size. At five years old, the company was the youngest to be named a finalist this year in its class. Continue reading

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Delta Kits Returns as Sponsor of Auto Glass Week™

Delta Kits will return as a Cobalt Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Safelite Acquires AAA Mid-Atlantic Auto Glass

COLUMBUS, Ohio – Safelite® Group, Safelite AutoGlass® parent company, has reached an agreement to acquire substantially all vehicle glass repair and replacement assets from AAA Mid-Atlantic Auto Glass LLC (AMAG). AMAG was a joint venture owned by wholly owned subsidiaries of AAA Club Alliance and Club Assist. Continue reading

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NHTSA Gets an Earful about Developing Guidelines for Automated Vehicles

The National Highway Traffic Safety Administration (NHTSA) held its first public meeting Friday about autonomous vehicles. It is seeking industry insight to develop guidelines for the “Safe Deployment and Operation of Automated Vehicle Safety Technologies.” While NHTSA supports this technology’s rapid introduction, those that took the microphone by and large asked the safety administration to slow down its timetable to set guidance, saying there are still more questions than answers. Continue reading

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TODAY’S BLOG: Leadership Lessons—Timeless!

“Last Tuesday evening my wife Mary Kay wanted to go up to Dallas and see a group of senior citizens. They play music together and are really good—especially for a bunch of senior citizens.” —Mark Liston Continue reading

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AAA: Consumers May Not Be Ready for Autonomous But They Want ADAS

As automakers and technology companies move full steam ahead to produce fully autonomous vehicles in the near future, a big question is whether or not consumers are ready for self-driving vehicles? New study results from AAA indicate consumers may not be ready. Three-quarters of Americans are “afraid” to ride in a self-driving vehicle, according to the research. Continue reading

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TechnaGlass Teams Up with Satmetrix to Improve Customer Service

Salt Lake City, Utah-based TechnaGlass has partnered with Satmetrix, the co-creator of the Net Promoter methodology. The regional AGRR company will deploy Satmetrix’s methodology and software to further improve its customer service. Continue reading

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TODAY’S BLOG: Fuel Economy and Automotive Glass

“Last weekend I read about the Obama administration’s negotiated agreements with auto companies on new fuel economy standards as dictated by the Environmental Protection Agency (EPA). In my classes I mention the fact that many of the new technological advances in automotive design and features are directly related to that agreement negotiated with the carmakers.” —Bob Beranek Continue reading

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GGG – Gold Glass Group Returns as Copper Sponsor of Auto Glass Week™

GGG – Gold Glass Group will return as a Copper Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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U.K.-Based Autoglass® Launches ADAS Calibration Protocol Nationwide

United Kingdom-based Autoglass® is rolling out its new solution to calibrate Advanced Driver Assistance Systems (ADAS) throughout the country. The company is also working on an industry code of practice for calibration, which is due for publication later this year. Continue reading

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Vitro to Expand its Automotive Glass Production Capacity

Mexico-based Vitro is building a production plant for the automotive glass replacement market as well as a new OE automated line for the bending process. The company is investing $35 million USD to expand operations and plans to have both additions in operation in 2017. Continue reading

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Auto Glass Week™ Competitions Return for 2016

AGRR™ magazine’s competitions return for their 11th year. The Pilkington Clear Advantage Auto Glass Technician Competition (AGTO) and the GlasWeld Windshield Repair Competition in Honor of Walt Gorman (WRO) are back for Auto Glass Week™ 2016. The exhibition is set … Continue reading

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USAA Will Monitor and Audit Safelite Solutions

San Antonio, Texas-based USAA Casualty Insurance Co. will conduct monthly audits of Safelite Solutions (its third-party automotive glass claims administrator) and has updated its procedures to eliminate any function that could be interpreted as adjusting, according to a report it submitted to the Minnesota Department of Commerce. USAA also says it will do away with the guaranteed average invoice agreement. Continue reading

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Judge Issues New Ruling in GlasWeld-Boyle Case

The judge overseeing the GlasWeld-Boyle case in the U.S. District Court of Oregon, Eugene division, has denied Mike Boyle and his son Christopher’s request for an extension of time to file Daubert motions. The judge granted the defendants an extension to respond to GlasWeld’s supplemental memorandum in support of partial summary judgement. Continue reading

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TODAY’S BLOG: Leadership Lessons—Celebrate!

“By Monday night the fans in either Chapel Hill, N.C., or Philadelphia will celebrate their team as the NCAA champs. These unpaid winning athletes will be able to say, for the rest of their lives, they were on that team.” —Mark Liston Continue reading

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Tesla’s Model 3 Features Continuous Backlite that Turns into Roof Glass

Elon Musk, Tesla CEO, unveiled the Model 3 Thursday night to a packed house. Similar to the Model X, glass plays a huge role in the vehicle’s design. The rear backlite stretches up and over the back roof of the vehicle. “The rear roof area is actually one continuous pane of glass,” said Musk. Continue reading

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Gerber Collision & Glass Adds Indiana Location

The Boyd Group, parent company to Gerber Collision & Glass and Glass America, has acquired a multi-store operation in Indiana consisting of six collision repair centers located in the Indianapolis region. The centers previously operated as Collision Cure Body Werks, … Continue reading

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IIHS Tests 31 Midsize Cars, Only 1 Headlight System Receives “Good” Rating

If one of your customers complain of visibility issues at nighttime, it is most likely not the windshield, it could be the headlights. This is according to new research from the Insurance Institute for Highway Safety (IIHS). Continue reading

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GlasWeld Returns as a Platinum Repair Sponsor of Auto Glass Week™

GlasWeld will return as a Platinum Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to once again welcome GlasWeld as a named sponsor of the GlasWeld Windshield Repair Competition. Continue reading

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Newscast: Learn the Latest on ADAS

How will Advanced Driver Assistance Systems (ADAS) impact your business? Gain insight into this technology and join us as we go behind the scenes at the Novus Super Session in our newscast. And learn some of the topics on the agenda for Auto Glass Week™ 2016. Continue reading

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Registered and prospective Auto Glass Week™ competitors can now view the official competition rules and regulations as well as annotated score sheets online. Currently in their 11th year, the GlasWeld Windshield Repair Competition in Honor of Walt Gorman (WRO) and the Pilkington Clear Advantage Auto Glass Technician Competition (AGTO) are back for Auto Glass Week 2016. The exhibition floor is set to be held October 5-7 at the Henry B. Gonzalez Convention Center. This year’s event will encompass everything from educational seminars and exhibits to networking opportunities, as well as the attendee-favorite competitions and the all new Closing Awards Concert and Party. Continue reading

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Binswanger Recapitalizes Through New Minority Equity Owner

Yukon Partners, a provider of mezzanine capital for middle market private equity transactions, has partnered with Grey Mountain Partners to recapitalize Binswanger Enterprises. The company has acquired a minority equity interest in the Memphis, Tenn.-based full service glass provider. Continue reading

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Rich Harrison Joins TechnaGlass as Minority Equity Owner

Former Belron and Safelite AutoGlass executive Rich Harrison has become a minority equity owner in Utah-based TechnaGlass, a chain of 36 stores with locations in Utah, Wyoming, Nevada, Oregon, Colorado, New Mexico, Mississippi, Kentucky and Ohio. Continue reading

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TODAY’S BLOG: Leadership Lessons—A Real Fixer Upper!

“Were you raised in a home like mine where it was drilled in your head that your “word is your bond” and that your actions in life would determine your reputation? When I first heard this as a child I didn’t even know what a ‘bond’ was! Over the years, however, I quickly learned how important a reputation needs to be.” —Mark Liston Continue reading

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Minnesota Department of Commerce Commissioner Settles with USAA; Guaranteed Average Invoice Agreement Out

The Minnesota Department of Commerce, Insurance Division, has entered a settlement agreement with San Antonio, Texas-based USAA Casualty Insurance Co. that provides for the USAA to pay a civil penalty of $50,000 and ensure that any independent adjuster engaged there to adjust automobile glass claims is properly licensed in the state. Continue reading

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TODAY’S BLOG: The Intersection of Collision Body Shops and Glass

“When airbags deploy in a crash, chances are good the glass is damaged. The collision repair and AGRR industries’ relationship goes back for decades. However, in recent years, it appears these ties have become stronger.” —Jenna Reed Continue reading

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South African Competition Commission Raids Glass Companies

The South African Competition Commission (SACC) conducted dawn raids on Shatterprufe, PG Glass, Glasfit and Digicall on Wednesday after it received two allegations of “price fixing.” Continue reading

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TODAY’S BLOG: Automatic Braking and the Glass Industry

“I read with interest the article recently printed in Automotive News and linked on glassBYTEs.com™ “Automatic Braking Standard: ‘New Model’ or ‘Safety Sellout’?” The article outlines the debate between having regulatory mandated braking systems in new vehicles versus a voluntary buy-in by carmakers. Either way, this change is coming and the automotive glass industry needs to be prepared.” —Bob Beranek Continue reading

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CEO Looks to Double Boyd Group’s Footprint in Five Years; Acquires J&M Body Shops

Canadian-based Boyd Group Income Fund, parent company to Gerber Collision & Glass and Glass America in the United States, among others, reported today that 2015 sales grew by 39.1 percent to $757. 4 million USD ($1.2 billion CAD) year-over-year. The company will likely double in size over the next five years, Boyd Group’s CEO said during the conference call. Continue reading

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Belgium Terrorist Attacks Occur in D’Ieteren’s Backyard

More than 30 people have died and dozens more injured in terrorists attacks carried out at an airport and metro station in Brussels, Belgium, today. This news hits home for the AGRR industry because the city is headquarters to D’Ieteren, parent company to Belron, which in turn owns Safelite AutoGlass in the United States. Continue reading

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Auto Glass Week™ 2016 Welcomes Pittsburgh Glass Works Back as Sponsor

Pittsburgh Glass Works (PGW) will return as a Gold Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Glass America Acquires Ryan’s Auto Glass

Glass America, a subsidiary of the Boyd Group, has purchased Ryan’s Auto Glass, which includes four locations serving the Cincinnati and Dayton, Ohio, area. Ryan’s Auto Glass is a business unit of All Service Glass, which is based in Lima, Ohio. The corporate location in Lima is not a part of the deal. Continue reading

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Binswanger Hires Director of Automotive Glass

Binswanger Glass has hired Rick Mathis as director of national automotive glass. Mathis will oversee the development of Binswanger’s automotive glass market presence both nationally and at the branch level. Continue reading

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Autoglass® Gains Head of Central Operations

Graham Palin has been appointed the head of central operations for United Kingdom-based Autoglass®. He will be responsible for all centrally-managed operational teams, including three service delivery centers and the network of district support teams. Continue reading

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TODAY’S BLOG: Leadership Lessons—Coaching

“It is March Madness. If you are like me your March Madness brackets were destroyed by day two. In Waco, Texas, our beloved Baylor team was beaten by Yale in the first round. Yes, Yale. The team who had never won an NCAA game and hadn’t been to the tournament for 54 years. ” —Mark Liston Continue reading

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Arizona Senate Committee Votes No to Glass Bill

The Arizona Senate’s Military Affairs and Public Safety Committee voted no against Bill 2500, “Unlawful Practices: Auto Glass Repair” on Thursday. The bill would have meant criminal penalties for violations of the legislation. It was approved by the state House of Representatives. The bill will not move forward from the Senate and effectively dies. Continue reading

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Auto Windscreens Opens Training Academy

United Kingdom-based Auto Windscreens has opened a new Training & Innovation Academy for automotive glass repair and replacement technicians. The education center is accredited by the Institute of the Motor Industry (IMI). Continue reading

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NHTSA: Glazing FMVSS Could Pose Obstacle for Autonomous Vehicles

When it comes to the development of autonomous vehicles, the Federal Motor Vehicle Safety Standards (FMVSS) could be an obstacle. This is according to the National Highway Traffic Safety Administration, which released an initial report that identifies which areas of the FMVSS could prove to be an issue and glazing is one of those spotlighted. Continue reading

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TODAY’S BLOG: Distribution Dilemmas

“A couple of years ago I explained the history behind the (often repeated) statement that 70 percent of the automotive glass installed in the country was done wrong. Recently, I gave a training course in Baton Rouge, La., that gave me some more insight on this problem.” —Bob Beranek Continue reading

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LKQ President: ‘We Will Consolidate Some Locations into Our Warehouses’

“Pittsburgh Glass Works (PGW) has 119 locations. A lot of those will be consolidated into LKQ warehouses or vice versa. We’ll combine our distribution,” said Rob Wagman, LKQ Corp. president and CEO during an investor day in New York City on Tuesday. Continue reading

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GlasWeld Names Shiloh Spoo President

GlasWeld has announced the retirement of Thomas Spoo after many years as president. Shiloh Spoo will become president. Continue reading

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Have You Ever Been to the San Antonio Riverwalk?

Well, now’s your chance! Join us for Auto Glass Week™ 2016 and see why the event has selected San Antonio for its history, social scene, culture and memorable scenery all within walking distance. It’s no wonder the Riverwalk is one of Texas’ top tourist attractions, because it alone provides dueling piano bars, the best of every type of food imaginable, night life and incredible handcrafted artistry all along one gorgeous esplanade. Continue reading

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Saint-Gobain Extends Deal to Acquire Controlling Interest in SIKA

French conglomerate Saint-Gobain has extended its deal with the Burkard family, giving the company more time to acquire a controlling interest in Swiss specialty chemical company SIKA AG. The Burkard family owns SIKA’s majority voting rights via Schenker-Winkler Holding. Continue reading

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Xinyi Auto Glass (North America) Returns as Gold Sponsor for Auto Glass Week™

Xinyi Auto Glass (North America) Corporation will return as a Gold Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Presidential Candidate John Kasich Visits Fuyao Glass America

Ohio Gov. John Kasich (R) drove his tour bus right inside Fuyao Glass America (FGA) Friday. Approximately 1,100 people were in attendance to hear the presidential candidate speak at the town hall meeting hosted by FGA. Continue reading

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TODAY’S BLOG: Leadership Lessons—Expect the Best

“Last week I wrote about Bill Prior—founder of Kinetico. His ‘Celebration of Life’ service was amazing. Three of his children told stories about him, as did his brother and a few others.” —Mark Liston Continue reading

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Novus Franchisees Descend on Georgia

The Novus Super Session was held last week in Jekyll Island, Ga., with an action-packed agenda for franchisees. Topics covers phone etiquette, insurance jobs, certification and plenty of networking opportunities. Approximately 500 attended the bi-annual meeting. Continue reading

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AGC to Build a Second Float Glass Production Plant in Brazil

AGC Asahi Glass (AGC) announced it will invest approximately $158.3 million USD (18 billion Japanese yen) in its consolidated subsidiary, AGC Glass Brazil, to build a second float glass production plant in the southeast region of Brazil. The new facility will serve the automotive glass market, among other business units. Continue reading

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NHTSA Recalls Mercedes-Benz Models Over Sunroof Issue

Mercedes-Benz is recalling certain model year 2016 C300, C300 4Matic and C450 AMG 4Matic vehicles for an improperly bonded panoramic sunroof. A mix-up in glass labels at the supplier led to a primer not being used, according to the carmaker. Continue reading

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TODAY’S BLOG: Educating the Consumer

“Last week’s blog was based on feedback about my post ‘Setting the Standard for Safe Automotive Glass Installations.’ I discussed the ease of entering the AGRR industry and the ramifications.” —Bob Beranek Continue reading

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Former N.J. Safelite Manager Alleges FMLA Violations

Former Safelite AutoGlass manager Shelby Klein filed a lawsuit in the Superior Court of New Jersey against the company alleging her termination was a violation of the Family Medical Leave Act (FMLA). Safelite was successful in moving the case to … Continue reading

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Just Added for Auto Glass Week™ 2016: All New Closing Awards Party and Concert

What better way to close another successful Auto Glass Week™ than to throw a concert in celebration of a great show and the new 2016 competition winners! Continue reading

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Arizona Glass Bill Moves Forward through Stakeholders Meeting

A stakeholders’ meeting was held Monday for Arizona House of Representatives Bill 2500, “Unlawful Practices: Auto Glass Repair.” The bill passed the state House and the discussion now revolves around its approval in the Arizona Senate. A glass shop owner … Continue reading

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Auto Glass Week™ 2016 Welcomes Fuyao Glass America Back as a Gold Sponsor

Fuyao Glass America (FGA) will return as a Gold Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. “Auto … Continue reading

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Safelite Adds Three New Executives

Safelite Group, the parent company of Safelite AutoGlass, Safelite Solutions and Service AutoGlass, has named three new hires. Christina Hays has joined as vice president of marketing; Cheri Sagona is now associate vice president of culture and communications; and Abby Zimmerman is director of recruitment. Continue reading

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Vista Equity Partners Completes Acquisition of Solera Holdings

Vista Equity Partners has officially closed its acquisition of Solera Holdings, parent company to LYNX Services, GTS and Glaxis. Other key investors include an affiliate of Koch Equity Development LLC, the investment and acquisition subsidiary of Koch Industries Inc., and an affiliate of Goldman, Sachs & Co. Continue reading

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Auto Glass Week™ 2016 Welcomes Equalizer® Back as Sponsor

Equalizer® will return as a Gold Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Continue reading

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Saint-Gobain Remains Determined to Acquire Controlling Interest in SIKA

In 2015, the antitrust authorities gave their “unconditional approval” for French conglomerate Saint-Gobain to gain a controlling interest in Swiss specialty chemicals company SIKA AG, Saint-Gobain management wrote in their 2015 financial report. Continue reading

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TODAY’S BLOG: Riding the (Automotive Glass) Range

“A few weeks back I wrote a post called Setting the Standard for Safe Automotive Glass Installations. I talked about Auto Glass Safety Council™ Registered Member Companies that were frustrated with the quality of automotive glass work in their market. One took it to his state government for licensing possibilities, and the other owner was frustrated when their competitor passed their AGSC audit but reverted back to bad installation habits immediately after the auditors left. This blog post had several comments and they centered on beliefs that I thought should be discussed.” —Bob Beranek Continue reading

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Gerber Collision & Glass Opens New Florida Location

The Boyd Group Inc., parent company to Gerber Collision & Glass and Glass America, among others, has opened a new repair center in Punta Gorda, Fla. Continue reading

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Judge Pens New Decision in GlasWeld-Boyle Case, Defendants Respond

The judge overseeing the GlasWeld-Boyle case in the U.S. District Court of Oregon, Eugene division, has denied Mike and Christopher Boyles’ request to strike GlasWeld’s motion for partial summary judgment. In response, the Boyles filed a motion for an extension of time to respond to GlasWeld’s supplemental memorandum for partial summary judgement. Continue reading

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TechnaGlass Acquires Precision Auto Glass

Sandy, Utah-based TechnaGlass has acquired Precision Auto Glass in Clackamas, Ore. Continue reading

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Belron Credits U.S. for Bolstering Sales

Repair and replacement jobs for Belron increased by 3.2 percent to 10.9 million in 2015, primarily due to a harsh winter in the United States which saw more replacements versus repairs, D’Ieteren management said in their annual report. D’Ieteren is parent company of Belron, which in turn owns Safelite AutoGlass (SAG) in the United States. Continue reading

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LKQ Corp. CEO Discusses PGW Acquisition

Pittsburgh Glass Works (PGW) is No. 1 in OEM glass manufacturing with 20 global customers and No. 2 in aftermarket glass, serving more than 7,000 customers, says Rob Wagman, president and CEO of LKQ Corp., when discussing his company’s planned acquisition of PGW today. Continue reading

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AGSC™ Publishes Latest E-Newsletter

The Auto Glass Safety Council has published its latest e-newsletter. Continue reading

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LKQ Corp. to Acquire Pittsburgh Glass Works

LKQ Corp. has signed an agreement to acquire Pittsburgh Glass Works (PGW) from private equity firm Kohlberg & Co. LLC and PPG Industries Inc. for an enterprise value of $635 million. Continue reading

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Arizona House Passes Automotive Glass Bill

In a quick action that took some by surprise, the Arizona House of Representatives passed Bill 2500, “Unlawful Practices: Auto Glass Repair” on Thursday by a vote of 53 to 7. Continue reading

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TODAY’S BLOG: 20 Years Ago

“Twenty years ago today the United States subsidiary of Belron International Ltd. (Belron) operating under the trade name of Windshields America (WA) merged with Joe Kellman’s U.S. Auto Glass (USAG)/Globe Glass & Mirror (GG&M) companies to form a company named Vistar. The second and third largest automotive glass repair and replacement (AGRR) businesses merged on February 26, 1996. If memory serves me WA had 274 stores in 43 states and the retail arm of Kellman’s two companies, GG&M had approximately 200+ locations in maybe 20+ states. USAG was the network call center arm of the business covering all 50 states. The merger provided Belron with a majority shareholding in Vistar, but management control fell to USAG/GGA. WA had annualized sales at the time of approximately $225,000,000+ and USAG/GG&A had annualized sales were approximately $200,000,000+ so as one sales totaled $425,000,000+ with approximately 500 store locations.” —David Rohlfing Continue reading

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Miles Driven Continues to Gain Momentum

Travel on all roads and streets continued to trend higher for December 2015, up 4.2 percent or 10.6 billion vehicle miles, compared to December 2014. This is according to the latest figures from The Federal Highway Administration, a division of the U.S. Department of Transportation. Continue reading

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TODAY’S BLOG: Callbacks Part Two: Benefit of Tracking Callbacks

“In my last blog, I suggested that tracking callbacks leads to better management and quality control. Today I want to reinforce that argument with examples and explain how you can use the tracking data collected.” —Bob Beranek Continue reading

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Arizona Automotive Glass Bill May Soon to Go to House for Vote

It appears Arizona House Bill 2500, “Unlawful Practices: Auto Glass Repair” could be heading to the House of Representatives for a vote as early as next month. The bill is designed to amend the insurance statute to regulate the marketing of automobile glass. Continue reading

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Mitchell’s GlassMate Is Fixed

Mitchell’s GlassMate experienced technical difficulties yesterday, however the situation has been “fixed,” according to a customer service representative. The system should now be back up and running. Continue reading

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SIKA Says It’s Steadfast Against Saint-Gobain Takeover

Swiss specialty chemical company SIKA AG management continues its opposition to a takeover bid by French conglomerate Saint-Gobain. There is a “necessity of safeguarding Sika’s successful business model in the interest of all stakeholders,” the company’s management said when reporting fourth-quarter sales. Continue reading

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Judge Orders Google, GoDaddy.com to Preserve Records for Antitrust Case

Google and GoDaddy.com have been pulled into an antitrust litigation in Florida which could have implications on the AGRR industry. The U.S. Federal District judge overseeing the case has ordered the companies to preserve records that may come into evidence. Continue reading

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TODAY’S BLOG: Tracking Callbacks

“In some areas of the country when a customer calls you back to re-do your work it is called ‘warranty’ work or ‘re-work’ but here in Wisconsin we call them callbacks. Obviously, none of us want to have callbacks occur. They cost us money and customer ill-will. It takes up time that could be better spent on putting in parts that we get paid for. However, callbacks can be a benefit to your company if handled correctly.” —Bob Beranek Continue reading

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Safelite AutoGlass to Sponsor Rico Abreu of ThorSport Racing

Safelite AutoGlass will serve as the primary sponsor for rookie driver Rico Abreu’s No. 98 Toyota Tundra for ThorSport Racing. The driver competes in the NASCAR Camping World Truck Series. Continue reading

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Chrysler Recalls Vehicles Due to Windshield Primer Issue

Chrysler is recalling certain model year 2015-2016 Chrysler Town and Country and 2014-2015 Dodge Grand Caravan vehicles due to a possible faulty windshield installation in the factory. The windshields on the affected vehicles may have been installed using expired urethane primer, which could allow them to become displaced in the event of the crash, according to the National Highway Traffic Safety Administration (NHTSA). Continue reading

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Gutierrez Promoted to Global Education Director

Equalizer has promoted Gilbert Gutierrez to global education director where he will be responsible for the company’s expanding training endeavors. Continue reading

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Gerber Collision & Glass Opens New Georgia Location

The Boyd Group, parent company to Gerber Collision & Glass and Glass America, among others, has opened a collision repair center in Conyers, Ga., about 24 miles east of Atlanta. “This new location increases our large market presence in the … Continue reading

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TODAY’S BLOG: Leadership Lessons—From a Marine

“My wife, Mary Kay, and I moved to Waco, Texas, from Florida primarily because of the efforts of one person—Mary Kennedy Thompson. At the time we moved she was president of one of Glass Doctor’s sister companies in the Dwyer Group—Mr. Rooter. We met her at an International Franchise Association convention and stayed in touch over the years.” —Mark Liston Continue reading

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Renewed Class Action Motion Filed in Volvo Sunroof Case

Volvo vehicle owners have served a renewed motion for class certification on the automaker. The owners allege Volvo’s sunroofs harbor a defect, allowing water to flood the vehicles. The five-year class action suit was recently given new life after the U.S. District Court of New Jersey judge opened the door for the renewed motion. Continue reading

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General Motors Issues Service Bulletin Over Possible Sunroof Breakage

General Motors management says the sunroofs on their Chevrolet Cruze 2015-14 and Buick Regal 2015 may break, according Cars.com. Several owners complained that their sunroofs shattered to the National Highway Traffic Safety Administration. The report says, “the glass sunroof panel can break. Dealers will inspect the sunroof glass panel and replace it if necessary.” Continue reading

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TODAY’S BLOG: Setting the Standard for Safe Automotive Glass Installations

“I have been in contact with two different glass shop owners recently who both asked me the same two-part question. Why are there so many bad automotive glass shops and technicians in our industry and how can we stop their dangerous and callous actions?”—Bob Beranek Continue reading

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C.R. Laurence to Host Auto Glass University

C.R. Laurence has partnered with Auto Glass University to provide a week-long educational class on automotive glass installation. Continue reading

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NHTSA: 2015 Roadway Deaths Climb 9 Percent

Roadway deaths for the first nine months of 2015 have climbed 9.3 percent over 2014, according to an early estimate from the National Highway Traffic Safety Administration. Continue reading

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TODAY’S BLOG: Are You a Top Automotive Glass Retailer?

“You’ve established your company, grown it and found success—but is your performance worthy of making AGRR™ magazine’s Top Automotive Glass Retailers list?” —Jenna Reed Continue reading

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Auto Glass Week™ 2016 Welcomes Pilkington North America as Returning Platinum Level Sponsor

Pilkington North America will return as a Platinum Sponsor of Auto Glass Week™ 2016 this fall in San Antonio, Texas. The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to once again welcome Pilkington N.A. as a named sponsor of the Pilkington Clear Advantage Auto Glass Technician Competition. Continue reading

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Porsche Denies ‘Windshield Glare’ Allegations

Porsche management has denied allegations by two vehicle owners that they knew about a “windshield glare” issue that causes visibility problems. Continue reading

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SIKA Names New AGR Executives

SIKA Corp. Target Market Industry has named a new senior product engineer and territory manager, both for the aftermarket glass replacement area. Continue reading

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Burco Appoints New Sales Director

Burco has named Bill Castleberry as sales director. Continue reading

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Court: Safelite-Minnesota Case Must Be Ready for Summer Trial

The U.S. Federal District Court for Minnesota has issued a scheduling order in the Safelite-Minnesota case saying all parties must be ready for a bench trial by August 29, 2016. Safelite Group and Safelite Solutions filed the lawsuit in U.S. Federal District Court in April 2015 to enjoin and declare invalid enforcement of a Minnesota statute which excludes the company “from doing business in Minnesota without the opportunity for a hearing.” Continue reading

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TODAY’S BLOG: Leadership Lessons—The Special Moments

“On Saturday night there was a prelude to the Super Bowl commercials. I’m sure we all have our favorite spots over the years.” —Mark Liston Continue reading

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Judge Denies Several Motions in GlasWeld-Boyle Case

The judge overseeing the GlasWeld-Boyle case in the U.S. District Court of Oregon, Eugene division, has denied Mike and Christopher Boyles’ motions to set a trial date, disqualify GlasWeld’s attorney and exclude plaintiff’s evidence on damages. The Boyles have also filed a new motion asking the judge to strike GlasWeld’s motion for summary judgment. Continue reading

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Glass Doctor Reports 2015 Growth

Waco, Texas-based Glass Doctor opened nine new locations and signed 21 franchise agreements in 2015. This is up 15 percent from 2014. Continue reading

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Arizona Automotive Glass Bill Passes Insurance Committee

The Arizona House of Representative Insurance Committee passed a sweeping automotive glass bill on Wednesday. The bill is designed to amend the insurance statute to regulate the marketing of automobile glass. See background on bill here. The bill, “Unlawful Practices: … Continue reading

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TODAY’S BLOG: AGSC™ Retreat

“Next week I will be heading for the winter committee meetings of the Auto Glass Safety Council™ (AGSC). This year it will be held in Orlando, Fla., where the warm and sunny weather will be greatly appreciated. Although I rarely have time to get out and enjoy the climate, it is still nice to be away from frigid Wisconsin for a short while.” —Bob Beranek Continue reading

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New International Standard Published to Assess Glazing Resistance to Intruders

A Technical Committee for the International Organization of Standardization (ISO) has published a new standard on test procedures to assess levels of forced-entry resistance in vehicle security glazing. Continue reading

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Safelite to Hire 300 for Call Centers to Support $1.5 Billion in Sales

Safelite Group plans to hire 300 new phone representatives for its two Columbus, Ohio-area call centers, to support the company’s “all-time high of $1.5 billion” in sales for 2015. Continue reading

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Safelite Files Motion in Support of Dismissal of Campfield’s Complaint

Safelite Group, Safelite Solutions and Safelite Fulfillment (Safelite) have filed a reply to Rich Campfield’s opposition to their motion to dismiss in the U.S. District Court for the Southern District of Ohio, Eastern division. Campfield, founder of Ultra Bond in Grand Junction, Colo., filed a complaint against Safelite in mid-August 2015, alleging that the company engages in misleading advertising that favors replacement of windshields rather than repairs of long cracks, which he alleges has “wiped out a large portion (if not most) of the market for Ultra Bond’s products and services.” Continue reading

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AGC Automotive: HQ Move to Have No Immediate Impact on AGR

AGC Automotive Americas is relocating its North American headquarters from Hebron, Ky., to Farmington Hills, Mich. The move will have “no immediate impacts on AGC-automotive glass replacement (AGR),” according to a company statement. Continue reading

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Solera Reports Revenue Decline from Glass and Collision Customers

Solera Holdings’ revenues from collision and glass facility customers were $68.7 million for the second fiscal-year quarter, down 4.9 percent from the same period last year. The company did not break out its glass-only results. “On a constant-currency basis, revenues … Continue reading

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TODAY’S BLOG: Leadership Lessons—The Little Stuff

One of the books that my wife, Mary Kay, has in her library is “Don’t Sweat the Small Stuff … and It’s All Small Stuff.” —Mark Liston Continue reading

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Miles Driven in November Improves Over Last Year

Travel on all roads and streets continued its climb upward in November 2015, up 4.3 percent, or 10.4 billion vehicle miles, compared to November 2014. This is according to the latest numbers from The Federal Highway Administration, a division of the U.S. Department of Transportation. Continue reading

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TODAY’S BLOG: Auto News from the Capitol

“Just prior to #Blizzard2016 descending, I hit the road for the Washington, D.C., Auto Show. My day was filled with speeches from Mark Rosekind, National Highway Traffic Safety Administration administrator; and Dr. Ernest Moniz, the U.S. Department of Energy Secretary; among others. I also had the opportunity to view the new Chrysler Pacifica, which has some new glass.” —Jenna Reed Continue reading

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Federal Jury Awards Former PGW Employee $922,000

A U.S. District Court jury has found that Pittsburgh Glass Works (PGW) “willfully and unlawfully retaliated against a former employee in violation of the Age Discrimination Employee Act (ADEA).” The jury awarded Rudolph Karlo $922,060. He can also seek attorneys’ fees. Continue reading

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TODAY’S BLOG: Trailblazing

“In my training courses, I typically explain that my instruction is not vehicle specific. With all the old and new vehicles in the marketplace, it would take months instead of days to teach automotive glass installation one vehicle at a time. Instead, I teach technicians how to trail blaze. Considering this is what he does every day, it makes all the sense in the world.” —Bob Beranek Continue reading

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Blizzard Bolsters AGRR Businesses

The blizzard walloped the Mid-Atlantic over the weekend bringing more than 20 inches of snow to Baltimore and Washington, D.C. The Federal Government was shut down, just reopening today, and even the Washington Auto Show was put on hold as … Continue reading

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What’s New with Auto Glass Week™ 2016?

There have been several new developments this month with our annual three-day international event, Auto Glass Week™ 2016. The upcoming show will be held October 5-7 at the Henry B. Gonzalez Convention Center and the San Antonio Marriott Rivercenter in San Antonio, Texas, and will feature the attendee-favorite automotive glass repair and replacement competitions, educational seminars and an exhibition floor full of top-notch industry suppliers. Continue reading

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Carlex Factory Worker Dies After Plant Accident

Catherine White, 51, of Lebanon, Tenn., died after sustaining injuries from a piece of equipment at Carlex’s Nashville, Tenn., windshield plant Friday afternoon, according to city police. According to a statement released by Metro Nashville Police: “A supervisor told responding … Continue reading

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National Windscreens Invests $1.08 Million in ADAS Calibration

United Kingdom-based National Windscreens is investing $1.08 million USD (€1 million in Euros) to meet the growing demand for camera and sensor calibration for Advanced Driver Assistance Systems (ADAS). Continue reading

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All Star Glass Adds New Location

San Diego, Calif.-based All Star Glass is opening a new location in Sparks, Nev. Continue reading

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NWRA Publishes E-Newsletter

The National Windshield Repair Association (NWRA) has published its latest e-newsletter. Continue reading

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Wisenbarger to Plead Guilty to Theft and Tampering

Aaron Wisenbarger intends to plead guilty to one count of theft and one count of tampering with records, according to the latest document filed in the Franklin County, Ohio, court. He was indicted for allegedly stealing $1.6 million from Safelite … Continue reading

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Boyd Autobody & Glass Opens Two Locations in British Columbia

The Boyd Group has opened two collision repair centers on Vancouver Island in British Columbia. They previously operated as Hi-Tech Collision in the town of Sidney and Keating Collision in the community of Keating. Continue reading

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Rosekind: Vehicles with ADAS Must Be Repaired Correctly

“We want to focus initially on rolling out automatic-emergency braking. Let’s hope all the cameras and sensors work after the car is repaired,” said Mark Rosekind, National Highway Traffic Safety Administration (NHTSA) administrator, during the Washington, D.C., Auto Show on Thursday. “When vehicles are repaired, including windshield replacement, let’s hope this technology works correctly. Continue reading

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Married Couple Files Separate Discrimination Lawsuits

Former Safelite employees, Mauro and Christina Castillo, have filed two separate complaints alleging discrimination against the company in the U.S. District Court, in the Northern District of California. Continue reading

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Mainstreet Honors Programmer for 30th Anniversary

Mainstreet recognizes Dave Daniels, IT product development programmer, for 30 years of service. Continue reading

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Auto Glass Week™ 2016 Hotel Reservation Block Now Available

Registration for Auto Glass Week™, taking place October 5-7, 2016, in San Antonio, has opened. The event will encompass everything from educational seminars and exhibits to networking opportunities, in addition to the crowd-favorite repair and replacement competitions. Continue reading

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Arizona House Bill 2500 Could Impact Automotive Glass Companies

Arizona House Representative David Livingston (R) has proposed House Bill 2500, “Unlawful Practices: Auto Glass Repair.” The bill is designed to amend the insurance statute to regulate the marketing of automobile glass, according to Dennis Hall, attorney for the Arizona Automotive Glass Association. Continue reading

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Stenzel Named Key Account Manager for Transportation Aftermarket Automotive Glass Replacement

Sika Corp. has appointed Robert Stenzel as key account manager for transportation aftermarket automotive glass replacement, effective January 1, 2016. Continue reading

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Autoglass® Announces New Business Development Manager

Oliver Sanger has been named business development manager at United Kingdom-based Autoglass®. He will be responsible for prospecting new business and developing customer relationships. Continue reading

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National Windscreens Names Technical Manager

United Kingdom-based National has named Tim Camm as technical manager. With 33 years of experience within the auto glazing sector, including 20 years in technical training and support, Camm will play a critical role in ensuring National Windscreens maintains technology … Continue reading

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Foxx Announces Proposed Budget for Autonomous Testing, Safety Agreement with Automakers

Two big announcements came from U.S. Department of Transportation (DOT) Secretary Anthony Foxx during the North American International Auto Show in Detroit this week. The first was made yesterday evening when Foxx said the administration has proposed a 10-year, $4 billion investment plan to “accelerate the development and adoption of safe vehicle automation through real-world pilot projects.” In the second, which came today, Foxx announced 18 automakers have signed a DOT safety agreement. Continue reading

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Class Action Filed Against Hyundai for “Spontaneously Shattering” Sunroofs

Alabama resident Billy Glenn has filed a national class action lawsuit against Hyundai in the U.S. District Court of California saying the automaker’s panoramic sunroofs “spontaneously shatter.” Continue reading

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Register by Friday and Save Big!

If you’re interested in attending this year’s Auto Glass Week™, now’s your chance to save big on attendee registration fees! Continue reading

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Four New Models Feature Enhanced Glass, Technology

The North American International Auto Show (NAIAS) is a nexus point for new model launches. The show began earlier this week and runs through January 24. Here are four new vehicles on display in Detroit that feature panoramic sunroofs and enhanced advanced-driver-assistance systems. Continue reading

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Calling All Auto Glass Week™ Competitors!

Think you have what it takes to be crowned the “World’s Best Auto Glass Technician” or “World’s Best Windshield Repair Technician”? Continue reading

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Newscast: The Future of Automotive Glass

Our editors go onsite to the top technology show—CES in Las Vegas—to bring you some of the latest developments dealing with automotive glass. Learn what Corning, BMW and others have in store for the industry. Continue reading

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Safelite Group Senior VP Recognized

Renee Cacchillo, Safelite Group senior vice president of customer, brand and technology has been named a “2015 Customer Champion” by 1to1 Media. Continue reading

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The Boyles File Motion to Disqualify GlasWeld’s Attorney

Mike Boyle (doing business as Surface Dynamix) and his son, Christopher, have filed a motion to disqualify GlasWeld’s attorney and law firm from the alleged patent infringement lawsuit. Continue reading

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TODAY’S BLOG: Leadership Lessons—Mentors

“Last week was our annual Leadership Retreat. The Dwyer Group is now a $1.3 billion company with 11 franchise brands, along with Portland Glass, our 34-company-owned stores in Maine, New Hampshire and Vermont. In our meeting were our entire leadership team, who came to share their successes for 2015, along with plans for 2016.” —Mark Liston Continue reading

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GUEST BLOG: There’s No Place Like CES

“It’s a trade show unlike any in the world. Every year, nearly 200,000 people descend on Las Vegas to attend CES (formerly known as the Consumer Electronics Show). It fills multiple convention centers and, if you’re lucky, your hotel, food and Uber ride will only cost 4.1 times what it usually does.” —Casey Flores Continue reading

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Volvo Trucks Receive Exemption for Windshield Sensor Placement

The Federal Motor Carrier Safety Administration (FMCSA) has issued a temporary exemption that allows Volvo Trucks to place a sensor on its windshields at a height lower than what is currently allowed by the regulation. Continue reading

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Gerber Collision & Glass Opens Two Indiana Locations

Boyd Group, parent company to Gerber Collision & Glass and Glass America, has acquired two collision repair centers in Lafayette, Indiana. They previously operated as Twin City Collision Repair and have served the community for more than 24 years. Continue reading

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Mr. Go-Glass Sold to Joy Companies

Well-known full-service glass company Mr. Go-Glass has been sold to The Joy Companies, the holding company for BF Joy LLC, a veteran-owned small business based in Hyattsville, Md. BF Joy specializes in the installation, maintenance and rehabilitation of underground infrastructure. “This is not a strategic acquisition but a financial acquisition,” explains Doug Linderer, second generation outgoing owner of Mr. Go-Glass. “This solves my succession question.” Continue reading

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United Kingdom – National Windscreens to Service Government Vehicles

National Windscreens has been named the sole supplier for the United Kingdom’s Home Office vehicles. The deal primarily covers police forces, but is available for other emergency services, as well. Continue reading

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Safelite Group Buys Central Missouri AGRR Company

Safelite Group is acquiring substantially all of the automotive glass assets of central Missouri-based Accurate Glass. Continue reading

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Registration is Now Open for Auto Glass Week™ 2016

Online registration for Auto Glass Week™ 2016 is now open. The annual event is scheduled for October 5-7 at the Henry B. Gonzalez Convention Center and the San Antonio Marriott Rivercenter in San Antonio, Texas. The exhibition floor, which will host the always-exciting repair and replacement competitions, will bring sponsors and attendees together to maintain industry standards, continue safety education and showcase new innovative products and services available to automotive glass technicians. Continue reading

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Will NHTSA Give Crash-Avoidance Technology Safety Stars?

The National Highway Traffic Safety Administration (NHTSA) proposes to add a crash-avoidance ratings based on whether a vehicle features multiple technologies, including forward-collision warning, lane-departure warning and blind-spot detection, among others. Continue reading

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Equalizer Promotes Davis

Shauna Davis will now serve as global sales director for Equalizer. She will be responsible for the company’s worldwide sales strategy and will lead Equalizer’s authorized distributor program, as well as United States and international sales teams. Continue reading

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Boyles Ask Court to Set Trial Date, GlasWeld Opposes

In the latest development in the GlasWeld-Boyle lawsuit, defendants Mike and Christopher Boyle have asked the court to set a trial date for the ongoing alleged patent infringement lawsuit. Plaintiff GlasWeld opposes this motion. Continue reading

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TODAY’S BLOG: Leadership Lessons—Choices

“The Peanuts cartoon by Charles Schulz has always been one of my favorites. The strip on December 31st … combined with an event that happened at the Alamo Bowl in San Antonio, Texas … started me thinking about this week’s leadership lesson.” —Mark Liston Continue reading

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ABRA Auto Body & Glass Expands in Minnesota

ABRA Auto Body & Glass has opened a new center in Worthington, Minn. Continue reading

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Thomas Auto Glass Raises Almost $18,000 for Charity Thanks to Customers

For each windshield replaced by Thomas Auto Glass in Phoenix, Ariz., customers could select a charity, school, church or non-profit organization and the company would donate $50 in their name. For 2015, these donations totaled almost $18,000. Continue reading

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6 Recalls That Could Impact You

From windshield wiper issues to potentially loose backlites and more, here are six National Highway Traffic Safety Administration (NHTSA) recalls to have on your radar. Continue reading

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TODAY’S BLOG: Recalibration Bowl

“It is that time of year again when the college football bowl season begins and the NFL starts their road to the Super Bowl. During the season, our teams raise our hopes through inspired plays and then deflate some of those hopes with bad performances (with the possible except of the Carolina Panthers). We have cheered when our teams played well and cried when they fumbled the ball. We understand that wins and losses are part of the game.” —Bob Beranek Continue reading

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SIKA Announces Personnel Moves

SIKA has announced several promotions and personnel changes, including a new territory sales manager that previously worked at Mygrant Glass. Continue reading

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Safelite AutoGlass Foundation Awards $500,000 to Non-Profit Groups

Safelite AutoGlass Foundation has awarded $500,000 in impact grants to 20 separate Columbus, Ohio-based area non-profit groups, each receiving $25,000. Continue reading

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From Concept to Reality: Gorilla Glass Windshield Goes into Production

When the Ford GT goes on sale next year, it will feature a Corning Gorilla Glass hybrid windshield. And Pittsburgh Glass Works (PGW) will serve as the automaker’s Tier 1 supplier for this glass. Continue reading

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TODAY’S BLOG: Hitting the Road to Fuyao Glass America

“On my trip to Fuyao Glass America, I learned two important things. The “controlled chaos” that occurs when opening an automotive glass fabrication plant is a sight to behold. I had snagged a much desired invitation to go inside the new fabrication plant in Moraine, Ohio, and I was ready. And second, a short, nine-hour road trip isn’t so short on the way back.” —Jenna Reed Continue reading

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Lubner: The U.S. Is Belron’s Success Story

“Will glass breakage stop and go to zero? Absolutely not. But we have seen breakage decline and we’ve seen it over a number of years. We’re not seeing it change,” said Gary Lubner, CEO of Belron during an investor day conference for D’Ieteren held last week in London. As demand for AGRR services declined worldwide, what has helped drive the company’s growth from 5.3 million AGRR jobs in 2005 to 11 million in 2014? The answer: United States-based Safelite, according to the CEO. Continue reading

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TODAY’S BLOG: All I Want for Christmas

“Does anyone out there still remember the Sears’ Christmas Catalogue? For those out there who are not past a certain age, this was literally the best connection a child had to Santa. Devilishly mailed to homes somewhere at the end of October, it gave a child of the 1950s far too many ideas early enough to create and lobby Santa’s elves (aka, the parents) for the ideal presents that could be acquired in the great delivery drop on the night of December 24th.” —Neil Duffy Continue reading

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Lubner: We Are Equipped Worldwide to Deliver ADAS Calibration

“All cars now are going to have these Advanced Driver Assistance Systems [ADAS] and if you don’t get the calibration right, it has pretty serious consequences and so we are obviously speaking to insurance companies around the world. We are now equipped worldwide to be able to deliver ADAS calibration,” said Gary Lubner, CEO of Belron during an investor day conference for D’Ieteren held last week in London. D’Ieteren is parent company to Belron and United States-based Safelite. Continue reading

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Dow Chemical and DuPont to Merge

The Dow Chemical Co., which owns Dow Automotive Systems, and DuPont announced today they will combine “in an all-stock merger of equals,” according to a statement from both companies. The combined company will be named DowDuPont. Management intends to split the new entity into three independent, publically traded companies approximately 18-24 months following the close of the merger. What does this mean for Dow Automotive? Continue reading

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Could PPF Be Good for You?

Would adding on paint protection film (PPF) bolster your business? There are some important facts and figures to consider. Join us as we explore just what is involved. Also, take a peek at some of top vehicles on display at the SEMA Show this year. We hope you enjoy our annual video bloopers.
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TODAY’S BLOG: Answering the Why of Things

“I pride myself on always looking for the answers to the question ‘why?’ Whether an issue comes up during one of my training sessions, via a customer interaction or through a colleague’s inquiry, I’m always searching for the reasoning behind a directive. Due to my time in the industry, I know many answers but I am not a ‘know-it-all.’ I am frequently researching and seeking the truth. Lately, I have been thinking about the installation procedures I have witnessed or heard about that have stumped me. Maybe you can fill me in.” —Bob Beranek Continue reading

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SIKA AG Chairman: Saint-Gobain Takeover Would Destroy Company’s Value

In a letter to Saint-Gobain shareholders, Swiss specialty company SIKA AG chairman Paul Hälg denounced the “value of the [Saint-Gobain] takeover attempt,” writing it could take years for the issues to be worked out in the court system. In response, Saint-Gobain management released a statement saying that “all antitrust authorities have given pre-closing clearance” and the company is “determined to pursue this value-creating transaction for both groups.” Continue reading

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This Marketing Idea Saves You Money and Spreads Holiday Cheer

What do you do with your windshield pallets? Jack’s Glass in Northampton, Pa., has come up with a holiday marketing strategy for those wooden crates that saves the company money while giving something back to customers, says Donna Braden, president. Continue reading

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Alan Resnick Opens New Hampshire AGRR Company

Alan Resnick, who spent more than 14 years with Glass America, has opened his own AGRR company in Hooksett, N.H., called Car Glass of New England. Continue reading

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TODAY’s BLOG: Subaru Extends Windshield Warranty

“I never knew there was such a thing as an OEM windshield warranty. But apparently there is. And now I’ve learned that one has been extended. I received the head’s up from one of my friends at American AutoGlass Administrators in the United Kingdom, namely Brian Butterworth. He passed along a notice sent to Subaru owners concerning a problem with the original equipment (OE) windshield equipped with a wiper park heater. The warranty on the windshields was extended from three years or 36,000 miles to five years and unlimited miles for a defect in the manufacturing of the OE windshield. According to the letter, the glass is manufactured by Carlex.” —Bob Beranek Continue reading

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Judge Throws Out Class Action Complaint Against Ford for Tailgate Windows

A judge for the U.S. District Court, Northern District of California, has dismissed the class action complaint filed against Ford, saying the automaker had no duty to disclose that there is a potential risk of cracking in the tailgate. More than 30 Ford owners claimed in their complaint that the potential cracking in the tailgate presents a safety issue that “could cause the window in the tailgate to drop out and hit/injure the operator or bystanders,” reads the court documents. Continue reading

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Dale Malcolm to Leave Dow to Pursue Entrepreneurial Opportunities

Dale Malcolm, long-time technical manager for Dow Automotive Systems Aftermarket, is leaving the company the first of the year to pursue entrepreneurial business opportunities within the automotive glass replacement industry. Continue reading

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Judge Gives New Life to Class Action Against Volvo

A five-year class action suit concerning Volvo sunroofs has been given new life by a judge in the U.S. District Court of New Jersey. The judge greenlighted a renewed class certification motion by the plaintiffs. The vehicle owners say Volvo’s sunroofs harbor a defect, allowing water to flood the vehicles. Continue reading

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NWRA Elects New VP and Treasurer

The National Windshield Repair Association (NWRA) recently elected a new vice president and treasurer when it met in Reno, Nev. Troy Mason of TechnaGlass in Sandy, Utah, was named vice president, and Keith Beveridge of Novus in St. Paul, Minn., was named treasurer. Continue reading

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Settlement Deadline Nears in Campfield-Safelite Case

A U.S. District Court in Ohio has ordered Rich Campfield, founder of Ultra Bond in Grand Junction, Colo., to make a settlement demand by the end of this month in the case against Safelite Group, Safelite Solutions and Safelite Fulfillment (Safelite). Safelite is to respond no later than December 20, 2015, according to the U.S. District Court, Southern District of Ohio, Eastern Division. The case revolves around allegations of misleading advertising that favors replacement of windshields rather than repairs of long cracks. Continue reading

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Year-Over-Year Miles Driven Momentum Continues

Travel on all roads and street continuing to show growth year-over-year, up 4.3 percent, or 10.8 billion vehicle miles, for September 2015 compared to September 2014. This is according to the latest numbers from The Federal Highway Administration, a division of the U.S. Department of Transportation. Continue reading

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TODAY’S BLOG: Will You Be on Call During the Holidays?

“With the official holiday season kicking off this week, it leads me to wonder what your business plans are? Will you be open over Thanksgiving, Hanukkah (which starts December 6), Christmas and New Year’s Eve? Though retailers would have us believe the holiday season begins in early November with their barrage of music and festive displays, to me, the official start is this week when millions of Americans take to the roads.” —Jenna Reed Continue reading

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Safelite Settles with Illinois Couple for $8 Million

After two and a half weeks of trial in the Cook County Circuit Court, Safelite Group settled with Ronald and Margaret Furst who were in an accident allegedly caused by a Safelite technician in a work van, their attorneys say. Continue reading

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ABRA Completes CollisionMax Purchase

ABRA Auto Body & Glass has completed its purchase 11 CollisionMax Auto Body and Glass repair centers throughout Pennsylvania and New Jersey. Continue reading

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TODAY’S BLOG: Leadership Lessons (or Lack Thereof)—Jared Fogle

“Amazon lists more than 179,000 books on leadership. I love to read them—especially if they are written by someone well known. It is much easier to relate when you see how their leadership lessons inspired themselves.” —Mark Liston Continue reading

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Geico Names New Senior Vice President

Nancy Pierce has been named senior vice president of Geico. She will continue to have general management responsibilities for the mid-Atlantic regional operations in Fredericksburg and Virginia Beach, Va. Pierce will also oversee the company’s commercial and motorcycle operations. Continue reading

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Police: Terminated Safelite Tech Shoots Out Dozens of Vehicle Windows

Former Safelite AutoGlass technician, Anthony “Tony” Jackson of Enid, Okla., has been charged with cruelty to an animal as well as reckless conduct with a firearm for allegedly shooting out windows on 42 vehicles, says Captain Jack Morris of the local police department. Continue reading

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NHTSA Grants Exemption for Mitsubishi Quarter Panel Sidelite

The National Highway Traffic Safety Administration (NHTSA) has granted an exemption to Mitsubishi Motors North America for a quarter panel sidelite that does not comply with the Federal Motor Vehicle Safety Standard covering glazing materials. Continue reading

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TODAY’S BLOG: Prepping a Windshield with a Rain Sensor

“I had an inquiry recently from one of our Auto Glass University graduates. His question reminded me that there are some common problems that technicians should address when prepping a windshield with a rain sensor.” —Bob Beranek Continue reading

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Former Safelite AutoGlass Tech Files Amended Complaint over Pay Plan

Former technician Yadir Ontiveros has filed an amended state class action lawsuit against Safelite Fulfillment, Safelite Group and Safelite Glass Corp. in the U.S. District Court, Central District of California, saying the company violated Fair Labor Standards Act (FLSA). “At all times while employed as a technician, plaintiff has been paid on a piece-rate basis,” his attorney says. Safelite denies the allegations. Continue reading

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TODAY’S BLOG: Credibility Leads to Success

“It really doesn’t matter what it is you do in life, to find long-term success in your chosen field or business you have to have the skill set to adapt and find solutions to the problems you and your business face. To be able to continually build on successes and achieve goals that you’ve set for yourself, or those that your boss or board-of-directors have set for you and/or the business, is key to finding long-term success. That then earns you credibility.” —David Rohlfing Continue reading

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Oh Deer, Bigger Bucks as Glass Damage on Rise

With deer mating season upon us, many AGRR company owners in the north are seeing an increase in automotive glass damage as these frisky animals run haphazardly into the road. “I saw collisions with deer picking up two or three weeks ago. The does are on the move and the bucks are chasing them,” says Ted Corwin, owner of Cherryland Auto Glass in Traverse City, Mich. Continue reading

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Levesque Joins Glass Technology as Technical Advisor

Glass Technology Inc. has appointed Frank Levesque as the technical advisor for North America. Continue reading

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Safelite Group Acquires Turner’s Custom Auto Glass in South Carolina

Safelite Group, parent company to Safelite AutoGlass, is acquiring substantially all of the automotive glass assets of Turner’s Custom Auto Glass based in Florence, S.C. The company will operate under a co-branding strategy “until further plans are made,” according to Safelite. Continue reading

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Ford Owners Say Defective Tailgate Can Cause Backlite Damage

More than 30 Ford owners have filed a class action complaint against the automaker saying that potential cracking in the tailgate presents a safety issue that “could cause the window in the tailgate to drop out and hit/injure the operator or bystanders,” reads the court documents. Continue reading

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TODAY’S BLOG: Leadership Lessons—Haiti Examples

“I mentioned last week that I was headed to Haiti for a mission trip with Mission Waco. I didn’t know much about Mission Waco until last Thursday when we got to Ferrier, Haiti. I hate to admit it but I never even went to their website. In retrospect, I wish I would have. I got e-mail from someone named Janet—but that was all I knew.” —Mark Liston Continue reading

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SIKA Shows Growth in All Regions, Saint-Gobain Uncertainty Remains

Swiss-based specialty chemical company SIKA AG reported a 5.5 percent sales increase at constant exchange rates for the first nine months of 2015. Though results were strong, the report indicated that one uncertainty remains—Saint-Gobain. Continue reading

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Is This the Beginning of the End of the Giant Glass Brand?

Three years after purchasing North Andover, Mass.-based Giant Glass Co., Safelite AutoGlass is moving to co-brand its name with the company. Prior to this, Giant Glass’ five locations continued to operate under the existing name, and Safelite rebranded its Falmouth, Mass., store into the Boston brand. Down the road could Safelite phase out the Giant Glass name and market the stores solely under the Safelite AutoGlass moniker? It wouldn’t be the first time, according to those in the industry. Continue reading

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Boyd Group: Strong Glass Sales Continued into Q3

“While glass sales are traditionally strongest in the second quarter of the year, we continued to see strong glass same-store sales growth in the third quarter,” said Brock Bulbuck, president and CEO of Boyd Group Income Fund, in a letter to shareholders. Continue reading

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Solera Holdings Reports Net Loss in Part Due to Pending Deal to Go Private

Tony Aquila, Solera Holdings founder, chairperson and CEO, did not answer any questions or talk about the company’s future outlook during the conference call late last week, which discussed fiscal-year first-quarter sales. Because the company is set to go private, the company sees no need, said Aquila. Continue reading

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TODAY’S BLOG: Leadership Lessons—While I’m in Haiti

“This week I am in Haiti with my daughter working on Dwyer Group’s Light Haiti project. About 25 other people from North America, many employees or franchisees, are joining us.” —Mark Liston Continue reading

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A Spotlight on Auto Glass Week™ Products & Sponsors

Everywhere attendees turned during Auto Glass Week™ 2015, there was a new product, service or tool to view on the exhibition floor. Check out this slideshow for a recap. [gss ids=”10968,10969,10970,10971,10972,10977,10978,10979,10981,10982,10983,10984,10985,10987,10988,10989,10990,10991,10992,10993,10994,10995,10996,10997,10998,10999,11000,11001,11002,11003,11004,11006,11007,11009,11010,11011,11034,11035,11030″]

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Wisenbarger Waives Right to Speedy Trial

Aaron Wisenbarger has waived his right to a speedy trial in the Franklin County, Ohio, court. He has been indicted for allegedly stealing $1.56 million from Safelite AutoGlass during his time as an accounts payable assistant manager with the company. Continue reading

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Miles Driven Growth Streak Continues

Travel on all roads and streets was up 2.3 percent, or 6.3 billion vehicle miles, for August 2015 compared to August 2014. This is according to the latest numbers from The Federal Highway Administration, a division of the U.S. Department of Transportation. Continue reading

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GlasWeld-Boyle Case Depositions Set for December

A discovery hearing to conduct depositions will be held December 7 to 11, 2015 at the Wayne Lyman Morse U.S. Courthouse in Eugene, Ore., in the GlasWeld-Boyle case, according to court records. Continue reading

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IHS Automotive: Older Vehicle Population Good News for Aftermarket Industry

As vehicles stay on the roads on the longer, aftermarket opportunities will continue to flourish, said Mark Seng, global aftermarket practice leader for IHS Automotive, during a presentation at the Automotive Aftermarket Products Expo in Las Vegas this week. Continue reading

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TODAY’S BLOG: Be Cautious of Advice Handed Out on Websites

“My friend, Steven Rossetti at American Auto Glass Administrators in Rhode Island, recently emailed me a link to a website that professes that automotive glass replacement is so easy anyone can do it. The site advises that, ‘You may also prefer to replace the windshield yourself rather than spend the time and money to take it in to an approved auto technician.’” —Bob Beranek Continue reading

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Gerber Collision & Glass Gains New Florida Location

The Boyd Group Inc., parent company to Gerber Collision & Glass, Glass America and others, has opened a collision repair location in Estero, Fla. The center is about 20 miles south of Fort Myers, Fla. Continue reading

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Pilkington Reports Better Q2 Results than Last Year

NSG, parent company to Pilkington, reported second-quarter fiscal-year 2016 revenue for automotive glass was “slightly better than the previous year, due partly to the impact of a weaker Japanese Yen.” In North America, the company report automotive glass replacement revenues … Continue reading

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Import Glass Corp. Opens New Warehouse

Import Glass Corp. (IGC) has opened its 16th distribution center. The new location is in Phoenix, Ariz. Continue reading

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ABRA Auto Body & Glass Helps Raise $29,000 for Riley Children’s Foundation

ABRA Auto Body & Glass has helped to raise more than $29,000 for the Riley Children’s Foundation in Indianapolis. Continue reading

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State Farm Reports No Change to Pricing or Offer for Automotive Glass Companies

Noting there has been no change, Dave Phillips, a State Farm spokesperson, says, “We manage our offer to the glass industry to meet our customer’s needs.” Continue reading

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Gerber Collision & Glass Opens New Washington Location

The Boyd Group Inc., parent company to Gerber Collision & Glass and Glass America, has acquired a collision repair location in Bremerton, Wash. The center previously operated as Clifford’s Auto Body and is located on a busy thoroughfare near the Bremerton Ferry Terminal, which is used daily by commuters to nearby Seattle. Continue reading

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NHTSA to Include Automatic-Emergency Braking in 5-Star Review

The U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) is updating its 5-Star Rating System to include automatic-emergency braking (AEB) in 2018. Continue reading

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NAGS Releases New Calculator with Modest Price Changes

Mitchell’s National Auto Glass Specifications Inc. (NAGS) has released its Fall International Benchmark Calculator which shows very modest changes in pricing. Continue reading

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TODAY’S BLOG: Leadership Lessons—Founder’s Day

“Last Friday was The Dwyer Group’s 21st Annual Founder’s Day. This celebrates the life and entrepreneurship of our founder, Don Dwyer, who started our company 34 years ago.” —Mark Liston Continue reading

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ABRA Auto Body & Glass Announces Expansion in 3 States

ABRA Auto Body & Glass is adding 12 new repair centers across Pennsylvania, Delaware and New Jersey. This will be the company’s initial entry into New Jersey. Continue reading

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U.S. Transportation Secretary Foxx Announces $500 Million in Grants

The Department of Transportation will provide $500 million for 39 transportation projects in 34 states, some projects spanning several states, from its Transportation Investment Generating Economic Recovery (TIGER) 2015 program, according to U.S. Transportation Secretary Anthony Foxx. This year rural areas received 43 percent of the project awards, a higher percentage than any previous year. Continue reading

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Gerber Collision & Glass Opens First Oregon Location

The Boyd Group Inc., parent company to Gerber Collision & Glass and Glass America, opened a collision repair location in Gresham, Ore. The center previously operated as Custom Touch Collision Care for 24 years. Gresham is located about 15 miles east of Portland. Continue reading

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Saint-Gobain Awaits Swiss Supreme Court Decision to Pursue SIKA Deal

French conglomerate Saint-Gobain plans to pursue its acquisition of a controlling interest of Swiss specialty chemical company SIKA AG pending a decision by the Swiss Zug Supreme Court. The court decision is expected in first half of 2016, according to the company’s latest 2015 third-quarter financial report. The company is waiting to see if the court will lift the restriction in voting rights the SIKA board has applied to Schenker-Winkler Holding (SWH), which is owned by the Burkard family. Continue reading

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TODAY’S BLOG: Let’s Define Pinchwelds

“For as long as I can remember, the term pinchweld has been used to describe the part of the vehicle on which we bond the glass. During my many years of training, defining a pinchweld was one of the most important preliminary steps to explaining automotive glass installation.” —Bob Beranek Continue reading

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Gerber Collision & Glass Opens New Location in Washington

The Boyd Group Inc., parent company to Gerber Collision & Glass and Glass America, has opened a new collision repair location in Lakewood, Wash. Lakewood is about 17 miles southwest of Tacoma, Wash. Continue reading

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Safelite Asks Judge to Dismiss Case Alleging Misleading Advertising

Safelite Group, Safelite Solutions and Safelite Fulfillment have asked the judge to dismiss a lawsuit filed by Rich Campfield, founder of Ultra Bond in Grand Junction, Colo., which alleges misleading advertising that favors replacement of windshields rather than repairs of long cracks, which have “wiped out a large portion (if not most) of the market for Ultra Bond’s products and services.” Continue reading

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Fox News Contributor Backs Off Auto Glass Week™ Comment

“Did anyone get jealous when Suzy [Welch] said she and Jack [Welch] went to that auto glass installer conference? I’m sorry but apparently I’m missing all of these really cool events,” Gary Smith said with apparent sarcasm on a recent Fox News show featuring Suzy Welch. Continue reading

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National Windscreens Appoints New Board Member

United Kingdom-based National Windscreens has appointed Barry Donaldson as business development director to its board. Continue reading

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Rosekind: Automated Systems Are No Longer Science Fiction

“In many ways, the car hasn’t changed as much in the entire last century as it’s about to change in the next few years. And that change, that safety revolution driven by technology can be accompanied—must be accompanied—by a parallel transformation in culture,” said Mark Rosekind, National Highway Traffic Safety Administration (NHTSA) administrator, during a recent speech in Washington, D.C. Continue reading

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ABRA Auto Body & Glass Expands in Colorado

ABRA Auto Body & Glass, a leading national damaged vehicle repair company, expanded in Colorado with the acquisition of Pro Auto Collision. Continue reading

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Two Porsche Owners Bring Class Action Against OEM for Alleged Visibility Issue

Two California-based Porsche owners have filed a state class action lawsuit alleging their vehicles have a “windshield glare” visibility issue. Continue reading

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Toyota Recalls 2 Million Models Over Window Issue

Toyota is recalling 2 million vehicles related to the driver’s side power window master switch, which may have been manufactured with “insufficient lubricant grease,” leading to a potential fire. Continue reading

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Gerber Collision & Glass Opens New Ohio Location

The Boyd Group Inc., parent company to Gerber Collision & Glass, Glass America and others, has opened a collision repair center in Mayfield Heights, Ohio. The location previously operated as Deacon’s Collision Center. Continue reading

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Safelite AutoGlass Reaches Milestone in Windshield Recycling Program

Safelite AutoGlass has recycled 4 million windshields in partnership with Shark Glass Recycling North America since 2012. Continue reading

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SPONSORED LINK: Check Out Dinol’s New Dinitrol 9100 Urethane

Learn about Dinol’s new 30-minute safe-drive-away urethane—Dinitrol 9100. Continue reading

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Miles Driven Continues to Gain Ground

Miles driven continued to climb in July. The figure was up 4.2 percent, or 11.4 billion vehicle miles, for July 2015 over the same month in the prior year. In June, miles driven grew by 3.9 percent year-over-year. This is according to the latest numbers from The Federal Highway Administration, a division of the U.S. Department of Transportation. Continue reading

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ABRA Auto Body & Glass Donates More Than $12,000 to Help Children

ABRA Auto Body & Glass has donated more than $12,000 to Monroe Carell Jr. Children’s Hospital at Vanderbilt. The hospital is located in Nashville, Tenn. Continue reading

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Belron Analyzes Technology’s Impact on Windshields in New Report

Could AGRR technicians of the future need tools such as Google Glass to “ensure that they have the expertise to create a perfect fit for any windshield in any car no matter what technology it contains?” Belron’s management thinks this could be the case in a new report called “Window to the Future.” Continue reading

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TODAY’S BLOG: Calibration Calculations

“Since I returned from the Auto Glass Week™, I keep thinking about the seminars given on Advanced Driver Assist Systems (ADAS). Although I have addressed this subject in the past, it is becoming obvious that the questions are not going away. ADAS will continue to be a problem until we know what to do for ourselves and our customers. This technology is so new that many dealerships don’t know what to do.” —Bob Beranek Continue reading

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AGC Automotive Europe Closes NordGlass Acquisition

Management from AGC Automotive Europe and NordGlass’ parent company recently met to close the acquisition of the Polish automotive glass company. The deal was signed in the presence of the King of Belgium during his state visit to Poland. Continue reading

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Auto Glass Week™ 2016 to be Held in San Antonio

Hot off the success of Auto Glass Week™ 2015 in Reno, show organizers have announced the dates and location of the 2016 event. Continue reading

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Safelite Denies Former Technician’s Class Action Allegations Over Pay-Per-Piece Compensation

Safelite Fulfillment, Safelite Group and Safelite Glass Corp. have denied a former technician’s allegations that the company violated the Fair Labor Standards Act (FLSA) through its pay-per-piece program. The complaint “fails to state sufficient facts,” according to Safelite’s attorney. Continue reading

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TODAY’S BLOG: A Pox on Both Houses

“Recently, I had to seek authorization for a 2015 Toyota Highlander windshield. I received the okay for the glass and upper moulding immediately. However, as I have not done that model before, the Toyota parts person recommended getting the two side mouldings and ten clips saying I could always return them if not needed. So I added the twelve parts into my request.” —Neil Duffy Continue reading

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Severe South Carolina Flooding Disrupts AGRR Businesses

AGRR company owners are finally getting their businesses back on their feet after torrential rain and flooding severely disrupted work last week near Columbia, S.C. However, it will likely be months or even a year until all of the roads are passable again and the true cost of damage is tallied. Continue reading

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Solera Holdings Says FTC Terminated Waiting Period under Hart-Scott-Rodino Antitrust Act

Solera Holdings, parent company to LYNX Services, GTS and Glaxis, announced that the waiting period under the Hart-Scott-Rodino Antitrust Improvements Act of 1976 was terminated by the United States Federal Trade Commission (FTC) on October 9, 2015. This waiting period … Continue reading

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Auto Glass Week™ Photos Now Available for Purchase

A special website has been set up to allow the review and purchase of pictures from Auto Glass Week™ and its competitions. Continue reading

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Safelite AutoGlass Foundation Raises $1 Million

The Safelite AutoGlass Foundation hosted its fifth annual Charity Golf Classic on September 29, 2015, raising $1 million for charity. Continue reading

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TODAY’S BLOG: Leadership Lessons—Giving Back

“Before heading to Reno for Auto Glass Week™ I was in Washington, D.C., for the International Franchise Association’s Franchise Action Network’s Annual Meeting. More than 400 franchisors and franchisees met to go to a Capitol Hill meeting with Congressmen and Senators fighting for small business.”—Mark Liston Continue reading

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Key Communications Will Be Closed for Columbus Day

Key Communications, parent company to glassBYTEs.com™, will be closed on Monday, October 12 for the holiday. glassBYTEs.com™ will resume publishing Tuesday, October 13. We wish our United States readers a happy Columbus Day. And we wish our Canadian readers a Happy Thanksgiving. Continue reading

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Judge Issues New Decisions in GlasWeld-Boyle Case

The judge overseeing the GlasWeld-Boyle case in the U.S. District Court of Oregon, Eugene division, has denied Mike and Christopher Boyles’ motion for reconsideration on the motion for the order to show cause for sanctions and motion to dismiss. Continue reading

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Volvo to Accept Full Liability for Autonomous Vehicles

“Volvo will accept full liability whenever one of its cars is in autonomous mode,” Håkan Samuelsson, president and chief executive of Volvo Cars, plans to say during a speech tonight at the Swedish Embassy in Washington, D.C. The prepared remarks come from a Volvo communications document. If more automakers go this route, it will kick off a blame game between insurers, automakers and those involved in a crash, says Brian VanWyk, operations manager for AAA Mid-Atlantic Auto Glass. Continue reading

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Gerber Collision & Glass Opens Two Repair Locations in Ohio

The Boyd Group, parent company to Gerber Collision & Glass, Glass America and others, has acquired two collision repair centers in Dayton, Ohio. Both locations previously operated as Wayside Collision Centers. Continue reading

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Arizona Company Owner Arrested for Allegedly Submitting False Glass Claims

The Arizona Department of Insurance Fraud Unit has arrested Precision 1 Auto Glass owner Donald Parra, 41, of Mesa, Ariz. He is charged with “several felony charges including identity theft and insurance fraud after making fictitious automobile glass claims to insurance companies,” including Farmer’s Insurance, according to the fraud unit. Continue reading

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Hill Offers Financial Tips Essential to Running a Successful AGRR Business

Calling upon his more than 40 years of industry experience, Lyle Hill, managing director of Keytech North America, offered a fast-paced overview on Friday during Auto Glass Week™ highlighting the financial principals essential for any manager or owner attempting to run a successful business. Continue reading

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Meet This Year’s Gold Medalists

Join us as we talk with this year’s gold medalists of the Pilkington Clear Advantage Auto Glass Competition and the GlasWeld Windshield Repair Competition in Honor of Walt Gorman. Also, learn what attendees thought of this year’s keynote speaker—Jack Welch. Continue reading

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Legendary GE CEO Jack Welch Answered Your Questions at Auto Glass Week™

The legendary Jack Welch, former GE CEO, spent 90 minutes on Friday answering Auto Glass Week™ 2015 answering attendees’ questions. The keynote session covered the gamut from discussing his employee rating system to current politics and more. Continue reading

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Welch Panel Discussion Covers Personnel, Competition

What comes out of an industry leadership panel moderated by seasoned business veteran Suzy Welch? Wisdom on everything from personnel management to standing out among competitors. Continue reading

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Belron’s U.K. Company Autoglass® Launches ADAS Calibration Protocol

United Kingdom-based Autoglass® has launched a solution to replace and recalibrate windshields equipped with Advanced Driver Assistance Systems (ADAS). The program is in the piloting process and will be soon rolled-out throughout the country. Continue reading

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TODAY’S BLOG: An Encounter with Jack Welch

“This past Friday, while attending an automotive aftermarket conference (Auto Glass Week 2015); the keynote speaker was business icon Jack Welch. Instead of giving a speech, he answered questions from the audience for almost an hour and a half. Jack Welch in person is what I expected him to be.” —David Rohlfing Continue reading

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TODAY’S BLOG: Leadership Lessons—Lessons from Jack

“When I found out that Jack Welch was going to be the keynote at Auto Glass Week™ I wasn’t that excited about the news. Sure, I knew he was a leader in business. I had read one of his books over 10 years ago and stopped reading about half-way through it. Duh. Shows how wrong I can be at times! ” —Mark Liston Continue reading

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Auto Glass Technician Competition Finalists Are Announced

The names of the Pilkington Clear Advantage Auto Glass Technician Replacement Competition finalists have been announced. Continue reading

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GlasWeld Windshield Repair Competition Finalists Announced

The finalists for the GlasWeld Windshield Repair Competition in Honor of Walt Gorman have been announced. Continue reading

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Green Grip? A Biodegradable Glove for AGRR

For anyone looking for a “green” solution to gloves, at least one company has you covered. Just don’t keep them on for two years straight. Continue reading

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Gerber Collision & Glass Opens Two Colorado Locations

The Boyd Group Inc., parent company to Gerber Collision & Glass and Glass America, has acquired two collision repair centers in Glenwood Springs and Grand Junction, Colo. Continue reading

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D’Ieteren Auto Launches Website Addressing VW Emissions Questions

D’Ieteren, which owns Belron (parent of Safelite AutoGlass), has launched a website devoted to Volkswagen emissions questions for its auto distribution division in Belgium. Continue reading

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Sika Industry and Automotive Names New Marketing Executive

A new marketing executive has been brought on board for Sika Industry and Automotive divisions. Continue reading

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VW Emissions Scandal Could Impact D’Ieteren’s Business

D’Ieteren’s management is keeping a close eye on the development of Volkswagen’s emissions scandal. D’Ieteren, which owns Belron (parent of Safelite AutoGlass), also owns an auto division which distributes Volkswagen, Audi, Seat and Skoda vehicles throughout Belgium. Continue reading

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TODAY’S BLOG: Let’s Talk about OEM Glass and Calibration

“Since the introduction of Advanced Driver Assist Systems (ADAS), the need for aftermarket glass replacement companies to use OEM glass has increased substantially. Of course, auto dealers have claimed for years that OEM glass was necessary for the proper operation of the many electronic systems that utilize the glass for mounting or delivery. Is this true?” —Bob Beranek Continue reading

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Sprint Racer Gets Custom Windshield for Transport Truck

Jared Benson, program manager for Guardian’s Custom Glass Solutions (CGS), recently came up with a new idea involving embedding logos into windshields for auto racing. Continue reading

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Pope Francis Shuns Security Glazing

As Pope Francis travels around Washington, D.C., and New York City today and tomorrow, one thing is conspicuously missing—the armored popemobile. Since his election in 2013, the Pontiff has insisted on riding in open-air vehicles, shunning the traditional-style popemobile that features security glazing in favor of getting closer to his followers. Continue reading

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Lil Buddy to Sponsor Auto Glass Week™ 2015

The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor is proud to welcome Lil Buddy, which specializes in creating innovative tools for the automotive glass repair industry. Continue reading

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Report: Solera Holdings Has New Suitor

Another company is considering an offer for Solera Holdings that tops Vista Equity Partners deal which is valued at $6.5 billion, including Solera’s existing debt, according to a report. Solera, parent company to LYNX Services, GTS and Glaxis, could terminate “the merger agreement [with Visa Equity] in compliance with its terms in order to accept a superior proposal,” according a U.S. Securities and Exchange Commission (SEC) document filed last week. Continue reading

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Sunroof Express, Inc., to Sponsor Auto Glass Week™ 2015

The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor is proud to welcome Sunroof Express, Inc., a leader in sunroof and T-top replacements. Continue reading

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Gerber Collision & Glass Gains New Location in Colorado

The Boyd Group Inc., parent company to Gerber Collision & Glass and Glass America, has acquired a collision repair center in Highlands Ranch, Colo. The center was previously operated as Don Massey Collision Center and is located near Denver, Colo. Continue reading

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Binswanger South Carolina Names New Executive

Polly Foster has been named an automotive glass account executive for Binswanger in South Carolina. Continue reading

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ABRA Auto Body & Glass Expands Glass Operations

ABRA Auto Body & Glass has entered into the Chicago market by acquiring Express Auto Glass. Details of the transaction were not disclosed. Continue reading

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Arizona Collision Repair Companies File Amended Complaint in Antitrust Case

In the latest move in the national case consolidated in the U.S. District Court in Florida, attorneys representing several Arizona collision repair shops allege in an amended complaint that State Farm and dozens of other insurers force the companies to use aftermarket or salvaged parts when repairing vehicles. “Aftermarket windshield glass poses a serious safety risk to vehicle occupants,” the attorneys allege. Continue reading

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TODAY’S BLOG: Leadership Lessons—More than Words

“Last Thursday morning it was 1:55 a.m. I have a 5:05 a.m. flight to St. Louis from the Austin airport. It is only 105 miles from home and almost all interstate. My wife Mary Kay is in Calgary and I decide to go to bed very early and get up at 1:30 a.m. instead of getting a hotel room in Austin. I’ve always been an early morning person and figure I’ll have almost 90 minutes to spare.” —Mark Liston Continue reading

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Quest Software, Inc., to Sponsor Auto Glass Week™ 2015

The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor is proud to welcome Quest Software, Inc., an experienced claims solutions leader and customized software developer. Continue reading

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Wisenbarger Pleads Not Guilty to Alleged Safelite Theft

Aaron B. Wisenbarger, 37, has pleaded not guilty to allegedly stealing $1.56 million from Safelite AutoGlass during his time as an accounts payable assistant manager with the company. Continue reading

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Mygrant Glass to Sponsor Auto Glass Week™ 2015

The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor is proud to welcome Mygrant Glass, a family-owned automotive glass wholesaler focused on providing superior service and the most extensive inventory to its customers. Continue reading

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Motions Continue in GlasWeld-Boyle Case

GlasWeld’s attorneys have asked the U.S. District Court of Oregon, Eugene division, to deny the Boyles emergency motion to compel depositions, saying they are not available in September or October. The company’s attorneys have also asked the court to compel the Boyles to pay “court-awarded attorneys’ fees” before the depositions take place. Continue reading

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TODAY’S BLOG: The Case of the FW791

“I have another mystery that I am hoping you can help, especially my friends and colleagues in Europe.” —Bob Beranek Continue reading

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The Swiss Competition Commission Green Lights Saint-Gobain’s Acquisition

The Swiss Competition Commission has “unconditionally authorized Saint-Gobain’s acquisition of control over SIKA” according to French conglomerate Saint-Gobain. Continue reading

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WIZZIQ® to Sponsor Auto Glass Week™ 2015

The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor is proud to welcome WIZZIQ®, a leader in the automotive glass repair market in Europe, Asia and Africa. Continue reading

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Door Prizes Not to Be Missed!

Could you use a new BOSE SoundLink Bluetooth speaker? What about a $100 Visa Gift Card? Continue reading

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ABRA Auto Body & Glass Helps Raise More Than $120,000 for Charity

The Courage Kenny Golf Challenge raised more than $123,000, according to ABRA Auto Body & Glass. Proceeds from the event will be used to fund sports and recreation programs at Courage Kenny Rehabilitation Institute. Continue reading

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Learn from the Experts: How Vehicle Technology is Changing Your Business–Part 2

Join us at Auto Glass Week™ 2015, September 30-October 2, and learn from the best in business. The three-day automotive glass industry event will be held at the Reno-Sparks Convention Center and Atlantis Casino Resort Spa in Reno, Nev. Continue reading

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Burco Inc. to Sponsor Auto Glass Week™ 2015

The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor is proud to welcome Burco Inc., which manufactures and supplies side-view mirror glass replacements, windshield racks and glass cleaner. Continue reading

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UPDATED: Vista Equity Partners to Acquire Solera Holdings

Vista Equity Partners will acquire Solera Holdings in a transaction valued at $6.5 billion, which includes Solera’s existing debt. Other investors include an affiliate of Koch Equity Development LLC, which is the investment and acquisition subsidiary of Koch Industries Inc., and an affiliate of Goldman, Sachs & Co. Continue reading

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10 OEMs to Offer Automatic Emergency Braking on New Models

Ten automakers have committed to making automatic emergency braking (AEB) a standard feature on all new vehicles built, according to a joint statement from the U.S. Department of Transportation, its National Highway Traffic Safety Administration (NHTSA) and the Insurance Institute for Highway Safety (IIHS). Many of the cameras integral to AEB require calibration once a windshield has been replaced. Continue reading

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TODAY’S BLOG: Leadership Lessons—Control What You Can Control

“Two quick leadership stories come to my mind that are prime examples of ‘controlling what one can control.’” —Mark Liston Continue reading

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Marcy Adhesives to Sponsor Auto Glass Week™ 2015

The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor is proud to welcome Marcy Adhesives, which produces “The World’s Best Universal” mouldings, both underglass, channel and more. Continue reading

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Gerber Collision & Glass Opens New Location in North Carolina

The Boyd Group Inc., parent company to Gerber Collision & Glass and Glass America, has acquired a new location in Jacksonville, N.C. The center, previously operated as Moore Collision Center, is located on a major thoroughfare in Jacksonville and is co-located with the Moore Buick GMC dealership. Continue reading

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5 NHTSA Recalls that Should Be on Your Radar

From automotive glass issues to windshield wiper malfunctions and flickering headlights, here are five new National Highway Traffic Safety Administration’s (NHTSA) recalls you should know. Continue reading

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Aftermarket Parts Distributor Pleads Guilty to Selling Pirated OEM Diagnostic Software

An aftermarket auto parts distributor in Harahan, La., pleaded guilty this week to manufacturing and selling more than 800 copyright-infringing copies of Mercedes-Benz diagnostic software valued at more $17 million. OEM diagnostic tools are used to calibrate cameras after windshield replacements. Continue reading

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The PipeKnife Company to Sponsor Auto Glass Week™ 2015

The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor is proud to welcome The PipeKnife Company, which offers has more than 250 items specifically made for the AGR business. Continue reading

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Former Safelite AutoGlass Tech Files Class Action Over Pay-Per-Piece Compensation

Former technician Yadir Ontiveros has filed a state class action lawsuit against Safelite Fulfillment, Safelite Group and Safelite Glass Corp. in the U.S. District Court, Central District of California, alleging Fair Labor Standards (FLSA) violations stemming from Safelite’s pay-per-piece program. Continue reading

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CRL Employees Get Valuable “Thank You” Upon Acquisition

C.R. Laurence’s Donald Friese became a whole lot richer last week when he finalized the $1.3-billion sale of his company to Oldcastle BuildingEnvelope®, and he’s already starting to give it away. Recognizing the company couldn’t have gotten where it is without its employees, he made sure they were rewarded, too. Continue reading

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TODAY’S BLOG: Part 7: ANSI/AGSC/AGRSS™ Standard 003-2015 Changes

“The last of the changes to the ANSI/AGSC/AGRSS™ Standard 003-2015 is, in my opinion, the most important. Without education and training a technician doesn’t know how to do the job right and will be unable to follow a standard that doesn’t make sense to him.” —Bob Beranek Continue reading

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CPI Divisions/Clean Plus, Inc., to Sponsor Auto Glass Week™ 2015

The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor is proud to welcome CPI Divisions/Clean Plus, Inc., which is an independent, privately-held company established, in part, to serve the professional glass installer and body shop technician. Continue reading

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Auto Glass Association of Australia Launches Online Learning

The Auto Glass Association (AGA) of Australia has launched an online training portal for AGRR specialists in Australia. The courses are designed to update technicians on technological advances, OE requirements, compliance issues and technical standards. Continue reading

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Safelite Requests Extension in Campfield Case

Safelite needs a little more time to respond to legal complaints brought against them by Rich Campfield, founder of Ultra Bond. The suit alleges that Safelite has misleading advertising that favors replacement of windshields rather than repairs of long cracks, which … Continue reading

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How Vulnerable are Vehicles to Hackers?

For years, vehicles have been rolling with computers, and to access them, a repair expert needed to plug into a specialized car port. But with the growing popularity of smartphones, Bluetooth and other Wi-Fi options, there are many more ways for hackers to access a vehicle, explains Dan Chilcott, a research associate with Virginia Tech’s Center for Automated Vehicle Systems. So just how vulnerable are vehicles to being hacked? And will vehicle-to-vehicle communication (V2V) technology open the door to possible attacks? Continue reading

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Deal Between OBE and CRL Closes

In what is believed to be the largest acquisition deal ever between two U.S. glass/metal industry companies, Oldcastle BuildingEnvelope® (OBE) completed the acquisition of the C.R. Laurence (CRL). Continue reading

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Hurry! Auto Glass Week™ Pre-Registration Deals End on Tuesday!

Time has almost run out for those who wish to take advantage of the pre-registration discounts being offered for this year’s Auto Glass Week™. Attendees that pre-register by Tuesday, September 8, could save up to $40 per person for a full registration. Continue reading

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Swiss Administrative Court: Saint-Gobain Is Not Obligated to Extend Offer to All Shareholders

The Swiss Federal Administrative Court (FAC) had upheld Swiss specialty chemical company SIKA AG’s opt-out clause, rejecting a complaint filed over the clause by the Bill and Melinda Gates Foundation Trust and Cascade Investment. The court drama began after French conglomerate Saint-Gobain’s plan to gain a controlling interest in SIKA by acquiring Schenker-Winkler Holding (SWH) was revealed late last year. Continue reading

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TODAY’S BLOG: Part 6: ANSI/AGSC/AGRSS™ Standard 003-2015 Changes

“Part six in our series of the ANSI/AGSC/AGRSS™ Standard 003-2015 changes for 2015 fall under the ‘additional requirements’ heading.” —Bob Beranek Continue reading

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AccuTec Blades Acquires Industrial Blades Division from Edgewell Personal Care Co.

AccuTec Blades has purchased Edgewell Personal Care Co.’s (EPC) industrial blades division. EPC announced in May 2015 its intent to discontinue its industrial blade operations in Verona, Va. and Obregon, Mexico. The sale of the division is now complete. Continue reading

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Former Safelite AutoGlass Employee Indicted for $1.5 Million Company Theft

A Franklin County, Ohio-based grand jury has returned an indictment against Aaron B. Wisenbarger, 37, for allegedly stealing $1.56 million from Safelite AutoGlass during his time as an accounts payable assistant manager with the company. Continue reading

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Blue Fusion Digital to Serve as Sponsor for Auto Glass Week™ 2015

The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to welcome Blue Fusion Digital, a digital marketing agency that understands the world of automotive glass shops. Continue reading

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ANSI Committees Slated to Meet at Auto Glass Week™: Including Windshield Quality, Other

A number of ANSI committee meetings will be held just prior to Auto Glass Week™ 2015 on September 28 to 29, 2015. One of these meetings will address the development of a new American National Standards Institute (ANSI) standard that relates to the identification in quality differences of windshields. Continue reading

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Safelite Helps to Bolster Belron’s Half-Year Sales

D’Ieteren, parent company to Belron and Safelite, reported six-month consolidated results before taxes for its automotive repair and replacement business reached $90.3 million USD (80.4 million EUR), up 60.2 percent over the prior year, mostly due to increased sales in the United States, tight cost control and the impact of restructuring in Europe, according to the company’s report. Continue reading

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TODAY’S BLOG: Leadership Lessons—Think before Speaking or Writing

The world has changed. I remember hearing the story about President Franklin Roosevelt and how the press would never show him in a wheelchair because it could be viewed that America was weak.
Today popular people say or write (Tweet/Facebook) whatever is on their mind. Continue reading

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ABRA Auto Body & Glass Expands in Minnesota

ABRA Auto Body & Glass has expanded in Minnesota with the acquisition of all six Lehman’s Garage locations. All locations are within the Twin Cities metropolitan area. Details of the transaction were not disclosed. Continue reading

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Automotive Glass Repair Competition Grows

With Auto Glass Week™ right around the corner, news surrounding the annual competitions is really starting to heat up! We look forward to seeing past competitors at this year’s event, as well as several new faces. Continue reading

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GlasWeld Asks Judge to Uphold Sanctions Against Boyles

GlasWeld’s attorney has filed a motion asking the judge to deny Mike Boyle, doing business as Surface Dynamix, and his son’s Christopher, motion to reconsider sanctions. The judge of the U.S. District Court of Oregon, Eugene division, had ordered sanctions against the Boyles in the form of attorney’s fees. Continue reading

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Top Ten Reasons Why You’ll Win Big at Auto Glass Week™ 2015

Still trying to decide whether or not to join us at this year’s Auto Glass Week™? Here are the top ten reasons why you’ll win big by being in Reno: Continue reading

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Solera Holdings Cuts Fiscal 4Q Sales Call Short

Tony Aquila, Solera Holdings founder, chairperson and CEO, did not answer any questions or discuss the company’s future outlook during this week’s conference call on fiscal-year fourth-quarter sales. Why? Because the company is exploring a possible sale. Continue reading

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TODAY’S BLOG: Part 5: ANSI/AGSC/AGRSS™ Standard 003-2015 Changes

“The gasket (weatherstrip) installation is quickly becoming a thing of the past. However, there are a few gasket sets still out there. The vehicles they are mounted in are being used every day to transport families and friends. The ANSI/AGSC/AGRSS™ Standard 003-2015 is written to cover all vehicles with safety glass mounting, no matter what kind.”—Bob Beranek Continue reading

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Fuyao Glass America, Inc. Joins Auto Glass Week™ 2015 as Gold Sponsor

Fuyao Glass America, Inc., (FGA) is serving as a Gold Sponsor for Auto Glass Week™ 2015. The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to welcome FGA, a subsidiary … Continue reading

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Oldcastle BuildingEnvelope® Acquires C.R. Laurence

Oldcastle BuildingEnvelope® (OBE), a CRH Group company, has acquired C.R. Laurence Co. Inc. (CRL), a distributor of custom hardware and glazing products to the glass and glazing industry. CRL is an ISO 9001:2008 certified premier manufacturer that has built truck and van windows, sliders, sunroofs and accessories for the automotive industry for more than 40 years. Continue reading

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AGRR Technician Dies in Car Crash While on the Job

LaMark “Mark” Matthew Stallings, an Auto Glass Safety Council™ certified technician, was on the job last week in Salisbury, N.C., when his van was involved in an accident and he passed away from his injuries. Continue reading

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Boyles Ask Judge to Compel Expert Depositions

Mike Boyle, doing business as Surface Dynamix, and his son, Christopher, have filed a motion for the judge in the U.S. District Court of Oregon, Eugene division, to compel GlasWeld to schedule depositions. The Boyles allege, “despite the courts order, the plaintiff has repeatedly [avoided] the courts order.” Continue reading

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Auto Glass Replacement Competition More than Doubles Competitor Numbers for 2015

Interested in watching one of Auto Glass Week™’s fierce competitions? This year’s bona fide replacement technicians will showcase their talent at the 2015 event in Reno, Nev. Continue reading

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Auto Glass Safety Council Publishes Latest E-Newsletter

The latest Auto Glass Safety Council (AGSC™) e-newsletter is now available. Continue reading

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GM Expands Recall of ATS Sedans Over Potential Sunroof Issue

General Motors is recalling certain 2013 to 2016 Cadillac ATS models for a potential sunroof issue saying the prior fix provided “Insufficient structural support.” As such, vehicles previously repaired under the recall will need to be brought back in. Continue reading

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Gerber Collision & Glass Opens New Florida Location

The Boyd Group Inc., parent company to Gerber Collision & Glass, Glass American and more, has acquired a collision repair center in the Lake City, Fla. The center previously operated as Duval Automotive and is located on East Duval Street, a key thoroughfare in Lake City and close to the I-10 and I-75 interstate highways. Continue reading

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Vermont State Inspection Mechanic Charged with Manslaughter

Steven Jalbert, a Vermont inspection mechanic, has been charged with one count of manslaughter and one count of reckless endangerment for a “negligent vehicle inspection.” Jalbert is accused of missing a vital flaw with a vehicle’s brake system during inspection. The system later failed causing a death. Continue reading

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Auto Glass Week™ 2015 Exhibition Floor Almost Sold Out

By now you know that Sponsor after Sponsor have been signing up and securing their booth spaces for Auto Glass Week™ 2015. The exhibition floor is nearly sold out for the upcoming event, which will be held September 30 – October 2 at the Reno-Sparks Convention Center and Atlantis Casino Resort Spa in Reno, Nev. Continue reading

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U.S. District Court Judge Dismisses Antitrust Cases

A U.S. District Court judge in the Middle District of Florida, Orlando division, has upheld the report of a magistrate judge who recommended many of the antitrust complaints by collision repair companies throughout the country against dozens of insurers be dismissed. However, he gave leave for attorneys to file amended complaints. Collision repair shops from 12 Federal District Courts had alleged “steering and price fixing” by dozens of insurers. The cases are consolidated before a Florida U.S. District Court judge. Continue reading

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TODAY’S BLOG: What are Dams?

“I am interrupting my series on the ANSI/AGSC/AGRSS™ Standard 003-2015 to discuss the use and the slow obsolescence of (some types) of glass dams. A glass dam is a device that holds back a material from going where it is not supposed to go. Dams in our industry are used in three different ways: as a positioning device, an aesthetic feature to hide unappealing material or as a sound barrier between the engine noise and the quiet interior.” —Bob Beranek Continue reading

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Learn from the Experts: Strategies to Retain Business—Anti-Steering and Arbitration Workshop

Keep the business where you want it. Learn how from the best at Auto Glass Week™ 2015 this September 30 – October 2. Continue reading

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Updated: Rich Campfield Sues Safelite

A lawsuit against Safelite Group, Safelite Solutions and Safelite Fulfillment LLC alleging misleading advertising has been filed in the U.S. District Court for the Southern District of Ohio by Rich Campfield, founder of Ultra Bond in Grand Junction, Colo. He claims Safelite’s misleading advertising favors replacement of windshields rather than repairs of long cracks, which have “wiped out a large portion (if not most) of the market for Ultra Bond’s products and services.” Campfield’s company has offered long-crack repair products and services since 1989. Continue reading

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Make a Hole-in-One at Auto Glass Week™ and Win $50,000, Courtesy of eDirectGlass

Our inaugural industry golf tournament, to be held Tuesday, September 29, at LakeRidge Golf Course in Reno, will now feature a hole-in-one contest, sponsored by eDirectGlass. The first player who makes an ace on the 220-yard, par-3 15th hole will win a cash prize of $50,000. Continue reading

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National Windscreens Renews Contract with Rental Fleet Company

United Kingdom-based National Windscreens has signed a new three-year contract with SHB Hire Ltd, a rental fleet company. Continue reading

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Rich Campfield Sues Safelite

A lawsuit against Safelite Group, Safelite Solutions and Safelite Fulfillment LLC alleging misleading advertising has been filed in the U.S. District Court for the Southern District of Ohio by Rich Campfield, founder of Ultra Bond in Grand Junction, Colo. According to court documents “The heart of this case is Safelite’s long-running and egregiously misleading advertising and promotional scheme in which it falsely tells consumers that cracks longer than six inches cannot be repaired.” Continue reading

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NHTSA Closes Investigation into Chrysler Crossfire Backlite Issue

The National Highway Traffic Safety Administration’s (NHTSA) Office of Defect Investigation (ODI) has closed an investigation into reports that “the backlite window of the convertible top separates from its adhesive bond attachment” in the 2005 Chrysler Crossfire. Continue reading

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How to Improve Your Marketing Results in Just 25 Minutes a Day

The hard-hitting educational line-up continues to meet the needs of the automotive glass industry. Experts have been hand-selected to speak on areas to help increase your knowledge and provide an unsurpassed experience for all in attendance. Continue reading

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Bulbuck: Strong Glass Sales Bolster Bottom Line

Strong glass sales and earnings contributed to a 37.4 percent increase in sales for Boyd Group Income Fund’s second quarter. Canadian-based Boyd Group is parent company to Gerber Collision & Glass, Glass America and others in the United States. Continue reading

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C.R. Laurence to Sponsor Auto Glass Week™ 2015

The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to welcome C.R. Laurence Co., Inc., an ISO 9001:2008 certified premier manufacturer that has built innovative truck and van windows, sliders, sunroofs, and accessories for more than 40 years. Continue reading

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Gates Brothers Glass Loses Fabrication Facility to Fire

Gates Brothers Glass suffered a loss to its business on Saturday. The company’s Bellefontaine, Ohio, facility, which housed machinery for edging and polishing glass, making insulating units and aluminum fabrication, went up in flames on August 8, 2015. The facility sits just next door to the company’s Bellefontaine AGRR shop. Continue reading

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TODAY’S BLOG: Part 4: ANSI/AGSC/AGRSS™ Standard 003-2015 Changes

Part four in our series of ANSI/AGSC/AGRSS™ Standard 003-2015 changes is related to adhesives and their importance to the safety of the installation. Continue reading

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Extractor to Sponsor Auto Glass Week™ 2015

The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to once again welcome Extractor, which offers a complete line of pneumatic, electric and cordless removal tools. Continue reading

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National Windscreens Renews Partnership with Insurer

United Kingdom-based National Windscreens has renewed its partnership with Amlin Insurance, a specialty insurer and reinsurer. Continue reading

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Auto Glass Week™ Host Hotel Rates Soon to Rise—Reserve Your Room Today!

The deadline for you to reserve your room for Auto Glass Week™ 2015 at the discounted rate is steadily approaching! Our host hotel, the Atlantis Casino Resort Spa, is offering discounted room rates for participants of Auto Glass Week at $94 USD per night, plus tax (September 28 – October 1) and $159 USD per night, plus tax (October 2 – October 3). This discounted room rate is available on a first-come, first-served basis and ends September 8. Continue reading

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Boyles Ask Judge to Reconsider Sanctions and Motion to Dismiss

Mike Boyle, doing business as Surface Dynamix, and his son, Christopher, have filed an emergency motion asking a judge for the U.S. District Court in Oregon to reconsider her recent order which imposed sanctions on them in the form of attorneys’ fees in the alleged patent infringement lawsuit. The Boyles also requested the judge reconsider their motion to dismiss the case writing, “the disputed order contains incorrect factual findings as well as errors of law that will result in manifest injustice to the defendants unless corrected.” Continue reading

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Creative Extruded Products to Sponsor Auto Glass Week™ 2015

The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to once again welcome Creative Extruded Products, which manufacturers OEM and aftermarket mouldings for the automotive glass industry. Continue reading

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Minnesota Case Takes One Step Closer to Trial

The case between Safelite Group, Safelite Solutions and the Minnesota Commerce Commissioner is moving closer to trial. Safelite Group had sued the commissioner and asked the U.S. District Court of Minnesota for a preliminary injunction to enjoin and declare invalid enforcement of a Minnesota statute which excludes “Safelite from doing business in Minnesota without the opportunity for a hearing.” Continue reading

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TODAY’S BLOG: Leadership Lessons—Decisiveness not Divisiveness

I’m a Midwest boy from Northern Illinois. One of the biggest shames of my state is the following: Continue reading

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Learn from the Experts: Calibration—Do You Fit in the Future Installation Marketplace?

Learn from the best at Auto Glass Week™ 2015 this September 30 – October 2. The three-day automotive glass industry event will be held at the Reno-Sparks Convention Center and Atlantis Casino Resort Spa in Reno, Nev. Join us to … Continue reading

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Spain and China Glazing Companies Take Home DOT Numbers

The U.S. Department of Transportation (DOT) has recently awarded two new DOT numbers for to international automotive glazing companies. DOT No. 1046 went to Polycasa Spain S.A.U., which is based in Barcelona Spain. The company has more than 30 years … Continue reading

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Belron Expands into Five Additional Countries

Belron, parent company to United States-based Safelite AutoGlass, has expanded into Latvia, the Balkans, Bosnia, Montenegro, Kosovo and Macedonia through franchise arrangements. Continue reading

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Learn from the Experts: Current Legal and Regulatory Issues in the Automotive Glass Business

Join us at Auto Glass Week™ 2015, September 30-October 2, and learn from the best in business. The three-day automotive glass industry event will be held at the Reno-Sparks Convention Center and Atlantis Casino Resort Spa in Reno, Nev. Continue reading

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Auto Windscreens Leader Says Company to Grow by 40 Percent

Through its acquisition of AA AutoWindshields, United Kingdom-based Auto Windscreens will grow by an estimated 40 percent, increasing its market share to 20 percent, says Chris Thornton, managing director of the company. What makes this deal unique is that the AGRR market in the U.K. has been “depressed” for several years, he adds. Continue reading

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TODAY’S BLOG: Part 3: ANSI/AGSC/AGRSS™ Standard 003-2015 Changes

“The next series of changes for the new ANSI/AGSC/AGRSS™ Standard 003-2015 standard is under the 5.0 heading ‘Selection of Glass and Retention Systems’ which falls under the Product Performance part of our scope.” —Bob Beranek Continue reading

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GUEST BLOG: East Coasters Will Love Reno

“The East Coast of the United States is home to some of the greatest cities in the world. The nation’s largest city, the nation’s Capital and the nation’s birthplace all reside in the East, each pulling in millions of tourists annually. With so much to do on the East Coast, why is Auto Glass Week™ 2015 heading West? Because cities out there—particularly Reno, Nev.—offer experiences you won’t find anywhere else.” —Casey Flores Continue reading

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Gerber Collision & Glass Opens New Repair Location in Arizona

The Boyd Group Inc., parent company to Gerber Collision & Glass, Glass America and others, has acquired a collision repair center Mesa, Arizona. The center previously operated as Red Mountain Collision. Continue reading

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NWRA Publishes Latest E-Newsletter

The National Windshield Repair Association has published its latest e-newsletter. Continue reading

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U.K.’s Auto Windscreens Acquires AA AutoWindshields

Auto Windscreens has acquired the United Kingdom’s Automobile Association’s AGRR business, known as AA AutoWindshields. AA AutoWindshields Preston, U.K., offices and staff of 200 will be integrated into Auto Windscreens team. Under a ten-year partnership agreement, the AA will continue … Continue reading

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Gerber National Glass Services Coins New Name

The Boyd Group, parent company to Gerber Collision & Glass, Glass America and others, has changed the name of its third-party claims administrator from Gerber National Glass Services to Gerber National Claim Services. Continue reading

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Don’t Wait! Only One Month Left to Pre-Register for Auto Glass Week™ 2015

Pre-registration closes in just one month for the unprecedented 2015 Auto Glass Week™, so now’s the time to book your trip and secure your spot before discounts end on September 8! Continue reading

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Learn from the Experts: Essentials for Financial Health in the Automotive Glass Business

Join us at Auto Glass Week™ 2015, September 30-October 2, and learn from the best in business. The three-day automotive glass industry event will be held at the Reno-Sparks Convention Center and Atlantis Casino Resort Spa in Reno, Nev. Continue reading

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Tesla Motors Selects Solera to Provide Collision and Customer Communication Services

Tesla Motors has tapped Solera Holdings’ collision estimating and customer communication platforms for its global certified collision repair centers. Continue reading

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Judge Orders Sanctions Against Boyles in Alleged Patent Infringement Case

A judge for the U.S. District Court in Oregon has denied GlasWeld’s motion for default judgment in the alleged patent infringement lawsuit against Mike Boyle, doing business as Surface Dynamix, and his son, Christopher. The judge, however, ordered sanctions against the Boyles in the form of attorney’s fees. The court also denied the Boyles’ motion to dismiss. Continue reading

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TODAY’S BLOG: Leadership Lessons—Pop Culture & a Lot of Bread

“Another week of travel and another week of incredible memories about what I learned from three brothers. I work with one of the brothers. I would love to work with the other two!” —Mark Liston Continue reading

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ABRA Auto Body & Glass Adds Delaware Location

ABRA Auto Body & Glass has acquired Henry Brothers Auto Body in Wilmington, Del. Details of the transaction were not disclosed. ABRA first entered the Northeast region 90 days ago with the purchase of all Keenan Auto Body repair centers. … Continue reading

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Saint-Gobain Says Acquisition of SIKA Moving Forward

“Antitrust filings are proceeding as planned.” This is how French conglomerate Saint-Gobain’s management refers to the company’s bid to acquire Swiss specialty chemical company SIKA AG in its 2015 report on half-year results. Continue reading

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GUEST BLOG: The Thing at Auto Glass Week You May Not Want to Miss

If someone were to ask you the thing you’re most looking forward to at Auto Glass Week™ 2015, your answer should be, ‘The thing happening right at the beginning.’ At least that would be my answer—but then again, I’m slightly biased. Continue reading

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Glass.net to Sponsor Auto Glass Week™ 2015

The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to once again welcome Glass.net, which brings customers and automotive glass shops together through online marketing. Continue reading

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Does AGRR Demand Increase as the Vehicle Population Ages?

The average age of vehicles on the road in the United States has grown to 11.5 years. Has this led to an increase in demand for AGRR services? AGRR company owners say yes. Continue reading

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TODAY’S BLOG: How Do You Prevent Injury?

“From sprained wrists and backs to tendonitis and more, physical labor goes hand in hand with repairing and replacing windshields. What precautions do you take to minimize the risk of injury?” —Jenna Reed Continue reading

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TODAY’S BLOG: Part 2: The New ANSI/AGSC/AGRSS™ Standard 003-2015

“One part of the newly published ANSI/AGSC/AGRSS™ Standard 003-2015 remains the same as the prior version. It is so important that I call it the ‘Golden Rule’ of the Standard.” —Bob Beranek Continue reading

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LYNX Services, a Solera Company, to Sponsor Auto Glass Week™ Wednesday Afternoon Break

Rub … elbows that is, with many of the world’s top automotive glass companies, insurance providers and suppliers at Auto Glass Week™ 2015. There is no better way to meet new colleagues and renew old relationships than during the Wednesday afternoon refreshment break sponsored by LYNX Services, a Solera Company. Continue reading

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Auto Glass Safety Council Publishes E-Newsletter

The Auto Glass Safety Council™ (AGSC) has released its July e-newsletter. Continue reading

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Auto Glass Week™ 2015 Has Gone Mobile!

Auto Glass Week™ has gone mobile on Guidebook! Now you can have the latest updates regarding Sponsors, the schedule, maps, social media and all things Auto Glass Week at the touch of your fingers completely free; just tap the app! Continue reading

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Safelite AutoGlass Drafted into NFL with Marketing Deal

Safelite AutoGlass has entered the National Football League with a new sponsorship deal with the Buffalo Bills. Continue reading

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eDirectGlass Returns as a Sponsor of Auto Glass Week™ 2015

eDirectGlass (eDG) will serve as a Bronze Sponsor of Auto Glass Week™ 2015 this fall in Reno, Nev. The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to once again … Continue reading

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Nationwide Windscreen Services Opens Its First ADAS Calibration Center

United Kingdom-based Nationwide Windscreen Services (NWS) has opened an AGRR branch and advanced driver assistance systems (ADAS) calibration center in Leicester, U.K. Continue reading

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Appeals Court Overturns Class Action Status of Sunroof Case

The Third Circuit Court of Appeals is vacating a previous class certification and wants more details in a 2010 case by Volvo owners who allege their sunroofs harbor a defect, allowing water to flood the vehicles. “[W]e will vacate and remand the District Court’s class certification decision to allow the District Court to define the class membership, claims, and defenses, and so that it may rigorously analyze predominance in the first instance,” according to court documents. Continue reading

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TODAY’S BLOG: Leadership Lessons—Motivation & Support

“Picture this. We are in Portland, Ore., over the weekend for the wedding of my wife’s niece. More than 30 family members are in town for the event. Among them are three of Mary Kay’s nephews—one is a police officer from Las Vegas, one is a career Navy man who is also one of only 90 master divers in the U.S. Navy. The third of my wife’s nephews is 15 years old. Also in the group are 12-year-old twins—sons of the diver.” —Mark Liston Continue reading

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Elephant Auto Insurance Offers New Avenue to Reward Good Drivers

Elephant Auto Insurance is launching a diminishing deductible. Customers who select this coverage could see their collision deductible reduced by $100 each year. Continue reading

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Learn from Expert Richard Wallace: How Vehicle Technology is Changing Your Business

Auto Glass Week™ 2015 has announced Richard Wallace, M.S., director of the Transportation Systems Analysis group within the Center for Automotive Research (CAR), will give the presentation on How Vehicle Technology is Changing Your Business | Part 1: How Technology Will Change Vehicles on September 30, 2015 from 10:45 a.m. to 12:00 p.m. Continue reading

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ABRA Auto Body & Glass Adds New Georgia Location

ABRA Auto Body & Glass has acquired a new collision repair center in Georgia. Continue reading

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How Many Miles Did Americans Drive in May?

Miles driven continues to climb month over month and year over year. Miles driven for May 2015 is up 2.7 percent, or up 7.3 billion vehicle miles, compared to May 2014. The Federal Highway Administration a division of the U.S. Department of Transportation released the latest numbers this week. Continue reading

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Case into Alleged Theft of PPG Trade Secrets Continues Despite Suicide of Key Player

Though Thomas Rukavina, a former PPG Industries chemist accused in federal court in Pittsburgh with theft of trade secrets has committed suicide, the case into the matter continues, according to U.S. Attorney David Hickton. Continue reading

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Sika Corporation Returns as Sponsor of Auto Glass Week™ 2015

Sika Corporation is returning as a Silver Sponsor of Auto Glass Week™ 2015. The three-day international event is proud to once again welcome Sika Corporation, a leading supplier of adhesives and sealants serving the automotive, automotive aftermarket, automotive OES, industrial, marine and transportation markets. Continue reading

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EU Commission Approves Saint-Gobain’s Bid to Acquire SIKA

The European Commission has approved the proposed acquisition of Swiss specialty chemical company SIKA AG by French conglomerate Saint-Gobain. Continue reading

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TODAY’S BLOG: The New ANSI/AGSC/AGRSS™ Standard 003-2015

“As many of you already know, the ANSI/AGSC/AGRSS™ Standard 003-2015 has been revised and edited to meet the new issues that affect our industry. The official new name is ANSI/AGSC/AGRSS™ Standard 003-2015. The 003 is the third version accepted by the American National Standards Institute (ANSI) and 2015 is the year it was accepted and published.” —Bob Beranek Continue reading

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Autoglass® Names Blake as New Ops and Supply Chain Director

Simon Blake is the new operations and supply chain director at United Kingdom-based Autoglass®. Blake comes from parent company Belron International, where he was head of global supply chain management. Continue reading

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Nationwide Windscreen Services Becomes a Preferred Provider for Amlin

Amlin Insurance has added United Kingdom-based Nationwide Windscreen Services as a preferred supplier for AGRR services. Continue reading

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Report Identifies Top Challenges for Auto Parts Exports

The auto parts industry, which includes windshields, has nearly doubled over the last five years and “growth in the sector is expected to accelerate globally,” according to a Top Markets Report released by the International Trade Administration. But certain challenges exist that could impede this growth. The report analyzes export trends for both original equipment and aftermarket parts, identifying which countries show the most growth potential. Continue reading

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Who Has What it Takes to be the “World’s Best?”

Come find out on Friday, October 2, at the Gala Awards Dinner and Ceremony where the champions will be crowned! Continue reading

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Auto Windscreens Raises Funds for Prostate Cancer

Staff from United Kingdom-based Auto Windscreens will be donning their cycling shorts on July 24, 2015 to raise money and awareness for prostate cancer. Continue reading

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Glass Mechanix Returns as a Sponsor of Auto Glass Week™ 2015

The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to once again welcome Glass Mechanix, a leading provider of windshield repair technology, headlight restoration and insurance processing software. Continue reading

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Gerber Collision & Glass Expands into Utah

The Boyd Group has acquired four collision repair centers in Utah. The centers previously operated as Shine Collision Repair and are located in Salt Lake City, Murray, Ogden and Sandy, Utah. Continue reading

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Sunroof Express Taps Cutwater Solutions to Help Manage Inventory

Sunroof Express, a provider of sunroof and T-top replacements, has implemented Cutwater Solutions advanced inventory management software (AIM) to have a more accurate interpretation of its inventory. Continue reading

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SEMA Market Report Reveals Hot Diversification Trends

Over the last 25 years, the specialty equipment market has grown from $7.2 billion to $36.2 billion, according to the 2015 SEMA Market Report. AGRR companies may want to consider carving out a larger piece of this diversification pie as consumers increasingly looking to personalize their rides. Continue reading

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Learn from the Experts: Marketing to Millennials

Join us at Auto Glass Week™ 2015, September 30-October 2, and learn from the best in business. The three-day automotive glass industry event will be held at the Reno-Sparks Convention Center and Atlantis Casino Resort Spa in Reno, Nev. Continue reading

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Be on the Lookout for an Older Model White Mitsubishi Eclipse in Connecticut

Police are searching for a hit-and-run driver in a New Haven, Conn., crash that left a teenage pedestrian with life-threatening injuries late Saturday night.
Police are looking for an older model of a white Mitsubishi Eclipse with dark tinted windows that they believe was involved in the crash. The front windshield is likely cracked. Continue reading

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TODAY’S BLOG: Leadership Lessons—Learn, Earn & Live Well—Be One of the 3.5 Percent

“This has been a very interesting week for me for a couple of reasons. First, Dina Dwyer-Owens, Dwyer Group’s CEO for many years, invited a friend of hers to speak to our corporate group. John Assaraf visited from California and gave us a 45 minute inspirational presentation. I encourage you to go to YouTube and/or Amazon and watch/read more about John. Amazing stuff.” —Mark Liston Continue reading

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Gerber Collision & Glass Acquires New Repair Michigan Location

The Boyd Group has acquired a collision repair center in Plainwell, Mich. The center has approximately 12,500 square feet of production space and previously operated under the name McDonald’s Auto Body. Continue reading

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Safelite AutoGlass Recognizes a VP with Two Awards

Rich Glover, Safelite AutoGlass’ vice president of manufacturing and distribution, has received two company awards: a Wall of Fame award and the 5th annual “People Powered Leadership” award. Continue reading

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Binswanger Glass Employee Witnesses Tennessee Shooting

Chattanoogan Marilyn Hutcheson, a Binswanger Glass customer service representative, was on a break from work yesterday when she heard gunfire. Binswanger Glass sits just across from the Naval Reserve Center where Mohammad Youssuf Abdulazeez allegedly shot and killed four Marines in the early afternoon. Continue reading

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Solera Closes Identifix Acquisition

Solera Holdings has closed its acquisition of 100 percent of Identifix, a software company that services the vehicle service, maintenance and repair market. Continue reading

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Connecticut Supreme Court Reverses $35 Million Judgment Against Insurer

The Connecticut Supreme Court has overturned a lower court’s judgment against Hartford for $35 million. Approximately 1,000 state auto collision repair companies had alleged the insurer violated Connecticut’s Unfair Trade Practices Act (CUTPA) by working to establish “price fixing” or artificially low labor rates. Continue reading

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TODAY’S BLOG: Leave 1-2 Millimeters of Existing Bead

“Did you ever wonder why we are instructed to “leave 1-2 mm of existing bead” when replacing a windshield? I did, so over the years, whenever I talked to an adhesive manufacturer’s representative, I asked the purpose for that recommendation. Most said it was to prevent damage to the body of the vehicle. However, there are a few other benefits to leaving a little existing urethane attached.” —Bob Beranek Continue reading

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DFI Restructures as Global Growth Accelerates

DFI announced it has restructured its organization. The main shift, according to a release from the company, creates dedicated teams for both account management and business development, “allowing a more strategic focus on the specific needs of each.” Continue reading

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Go for a Spin Inside V2V and Automated SUVs in Our Newscast

What is it like traveling in vehicle-to-vehicle communication and automated SUVs? glassBYTEs.com™/AGRR™ magazine editors go onsite to Virginia Tech’s Transportation Institute to find out. Continue reading

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Don’t Miss a Memorable Night with the Classics

While attending Auto Glass Week™ 2015, spend A Night with the Classics at the National Automobile Museum (The Harrah Collection) on Thursday, October 1. Take a stroll down streets lined with classic cars from the turn-of-the-20th century and beyond. Be sure to check out the 1928 Ford Model A Sport Coupe with safety glass (1928 was the first year Ford offered safety glass), formerly owned by Mary Pickford. Continue reading

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State Farm: Automotive Glass Replacement Claims Climb

Automotive glass replacement claims throughout the country are growing, says Dave Phillips, a spokesperson for State Farm. He points to claims’ statistics in Virginia and Pennsylvania as indicators of this increase. Continue reading

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GUEST BLOG: Throwback Thursday: Not So Throwback

Every Thursday leading up to USGlass magazine’s 50th Anniversary celebration in August, USGNN.com™, sister website to glassBYTEs.com™, is taking a look back at past issues and highlighting advertisements, stories and images that ran throughout the publication’s half-century life. This week, we’re getting back in the car. Continue reading

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Chrysler Says Warranty Protects It from Paying Class Action Damages

Chrysler has asked the judge to strike plaintiffs’ claims for damages and injunctive relief due to a Basic Limited Warranty former owners received when they purchased their vehicles. The class action lawsuit revolves around allegations that certain Chrysler models have a sunroof defect that causes them to leak. Continue reading

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Leadership Lessons—More Lessons from Lincoln

“After visiting our Capitol I can’t stop thinking about Abraham Lincoln. Watching the fireworks over the Mall in D.C. while standing in front of the Lincoln Memorial was a very touching event for me.” —Mark Liston Continue reading

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Make Your Donation for the Auto Glass Week™ Silent Charity Auction—A Worthwhile FUNdraiser

The Auto Glass Safety Council™ (AGSC) Silent Charity Auction will once again be held on the exhibition floor at this year’s Auto Glass Week™. The auction will take place Thursday, October 1, from 3 to 5 p.m. and helps raise proceeds for the AGSC, a not-for-profit organization that is dedicated to the proper installation of windshields and offers a registration program for shops that includes random third-party validations. Continue reading

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ABRA Finalizes Kadel Acquisition

ABRA Auto Body & Glass has finalized its agreement to acquire 23 Kadel’s Auto Body locations in Idaho, Oregon and Washington. Terms of the acquisition were not disclosed. Continue reading

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Solera Acquires Identifix

Solera Holdings is acquiring 100 percent ownership of Identifix, an industry leading data-driven software-as-a-service company within the $8 billion vehicle service, maintenance and repair (SMR) market. Continue reading

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Allstate Celebrates 20 Years as Independent Company

Twenty years ago, The Allstate Corp. became fully independent, spinning off from Sears, Roebuck and Co. Continue reading

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Collision Repair Shops Object to Recommendation to Dismiss Antitrust Cases

Collision repair shops from throughout the country have objected to a Florida judge’s recommendation that many of the cases alleging antitrust violations by insurers be dismissed without prejudice. Collision repair shops from 12 Federal District Courts had alleged “steering and price fixing” by dozens of insurers. The cases are consolidated before a Florida U.S. District Court judge. Continue reading

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AGC Automotive Americas Returns as a Sponsor of Auto Glass Week™ 2015

AGC Automotive Americas will serve as a Cobalt Sponsor of Auto Glass Week™ 2015 this fall in Reno, Nev. The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to once again welcome AGC Automotive Americas, a global leader in the production of automotive glass, architectural glass and display glass. Continue reading

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Land Rover Recalls SUVs for Incorrect Sunroof Primer

After owners reported the panoramic sunroof assemblies in their 2012-2013 Land Rover LR4s were either noisy, loose, leaking water, or in one case, “detached from the vehicle while the SUV was in motion,” Land Rover has issued a recall. Continue reading

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TODAY’S BLOG: The Automotive Glass Technician Competition Is Coming

“It is time again to register for the Automotive Glass Technician competition (AGTO). This nationally recognized competition for quality automotive glass installation is being held at Auto Glass Week™ 2015 in Reno, Nev., on October 1-2, 2015. Technicians from around the world come to earn the title of “The Best Auto Glass Technician.” I have been honored to be a judge for this competition since its inception and I am privileged to do it again this year.” —Bob Beranek Continue reading

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Glass Technology Inc. to Sponsor Auto Glass Week™ 2015

Glass Technology Inc. will serve as a Cobalt Sponsor of Auto Glass Week™ 2015 this fall in Reno, Nev. The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to once again welcome Glass Technology Inc., which specializes in manufacturing premium windshield repair/replacement tools as well as glass restoration products. Continue reading

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South Dakota Finds No Auto Hail Damage Claims Errors in Insurance Examination

Though the South Dakota Division of Insurance did not find any auto hail damage claims errors or exceptions with Farmers Insurance Group or Foremost Insurance Group in in its full examination report, it did find other claims errors. The two companies reached a settlement with the insurance division in late May. The deal included a $750,000 penalty. Continue reading

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TODAY’S BLOG: Leadership Lessons—From our Nation’s Capitol

“I’ve written about Washington, D.C., before in the past couple years. When my wife Mary Kay and I asked our 15-year old grandson what he wanted to do this summer to make memories with us, on top of his list was a trip to D.C. for the 4th of July.” —Mark Liston Continue reading

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Melvin Rolling Takes on Responsibility for Fleet at Autoglass®

Melvin Rolling has been appointed to the newly created role of head of U.K. Facilities for Belron®. The new role brings together a number of functions—fleet, property and health and safety, which will serve both Autoglass® and sister business, AutoRestore®. Continue reading

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Auto Glass Week™ Announces the 2015 Seminar Line-Up

Auto Glass Week™, the three-day automotive glass industry event, has announced its full 2015 educational seminar line-up. The event will be held September 30 – October 2 at the Reno-Sparks Convention Center in Reno, Nev. Continue reading

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Solera to Invest $5 Million to Build Research Facility for China’s Growing Insurance and Repair Industry

Solera Holdings will invest $5 million (USD) to support the rapidly growing Chinese automobile insurance market with the creation of a Solera Technology Center (STC) research facility. Continue reading

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Safelite Group and Former Tech Reach Settlement

Safelite Group and Mathew Howcroft, a former technician trainee with Safelite AutoGlass in Charlotte, N.C., have reached a settlement in a case in which the former employee alleged wrongful termination under the Americans with Disabilities Act. Howcroft had filed a … Continue reading

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TODAY’S BLOG: Gravity Stops

“Many modern day vehicles have eliminated or reinvented the gravity stop. What is a gravity stop? In my day we used to call them setting blocks, but the more accurate term is gravity stops. The gravity stop is a device that stops the glass from slipping off the freshly applied adhesive bead. It is needed immediately after setting the glass into the opening when the adhesive is still in its liquid state. Once the adhesive is cured to the point of holding the weight of the glass, the stop is no longer needed.” —Bob Beranek Continue reading

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Classified: Businesses for Sale

Very established 12 year old auto glass company located in Beaufort Hilton Head, SC. Solid customer base with unlimited potential. Please call 843/379-7222 for more information. Continue reading

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SIKA’s Board Says No to Proposed Agenda Changes at Extraordinary Meeting

Swiss specialty chemical company SIKA AG’s board has denied Schenker-Winkler Holdings (SWH) request to revise the agenda for the July 24, 2015 extraordinary general meeting. Continue reading

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Registration Now Available for Auto Glass Week™ Golf Tournament

Online registration is now open for our inaugural industry golf tournament Tuesday, September 29, as we kick-off Auto Glass Week™ 2015. Join us at Lake Ridge Golf Course, a Robert Trent Jones, Sr.-designed par-72, which is voted “Best of Reno” year after year. Continue reading

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Auto Glass Safety Council Publishes July E-Newsletter

The Auto Glass Safety Council has published its July 2015 e-newsletter. Continue reading

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Watchdog BBC Says It’s Seen a 10-Fold Increase in Autoglass® Complaints

A reporter for BBC Watchdog, a United Kingdom TV show, says the show has received a 10-fold increase in people contacting them to complain about Autoglass®®’ services. Autoglass® is a U.K.-based AGRR company owned by Belron. Autoglass® spokespeople say they take the issues raised by the show “extremely seriously.” Continue reading

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Mainstreet Computers Inc. Returns as a Sponsor of Auto Glass Week™ 2015

Mainstreet Computers Inc. will serve as a Cobalt Sponsor of Auto Glass Week™ 2015 this fall in Reno, Nev. The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to once again welcome Mainstreet Computers Inc., a technology leader for more than 30 years. It provides software solutions to the glass industry. Continue reading

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Will Friday’s Ruling on Same-Sex Marriage Affect Your Business?

In a much publicized decision, the U.S. Supreme Court ruled 5-4 on Friday that same-sex Americans may marry. While 37 states and Washington, D.C., already have such laws on the books, 13 states do not. How will this decision impact your business? Continue reading

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ABRA Auto Body & Glass Acquiring 23 New Centers

ABRA Auto Body & Glass and its principal owner Hellman & Friedman LLC are acquiring 23 Kadel’s Auto Body locations in Idaho, Oregon and Washington. Terms of the deal were not disclosed. Continue reading

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Don’t Miss the Live 2015 Ford F-150 Demonstrations on the Auto Glass Week™ Exhibition Floor!

Auto Glass Week™ 2015 is a must-see event, offering its attendees front-row seats to the automotive glass repair and replacement competitions, an inspiring keynote speaker, Jack Welch, educational sessions, and an exhibition floor featuring top suppliers as well as live demonstrations. Continue reading

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Rhode Island Department of Business Regulation to License AGRR Companies

As of January 1, 2017, automotive glass repair and replacement companies in Rhode Island will need to be licensed. The state’s General Assembly approved legislation this week (2015-H 5607A and 2015-S 0334A) called “The Motor Vehicle Glass Consumer Protection Act.” The bill is on its way to the governor’s desk for her signature. Continue reading

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Miles Driven Shows Steady Growth

Miles driven is up 3.9 percent in April 2015, or 10.25 billion vehicle miles, compared to April 2014. The Federal Highway Administration a division of the U.S. Department of Transportation released the latest numbers this week. Continue reading

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Service AutoGlass Offers Online Resource Center for Customers

Service AutoGlass has launched an online Resource Center for its wholesale customers. The site is designed to offer customers information on marketing, bookkeeping and other best practices for managing business. Continue reading

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SIKA Reportedly Gains New Shareholder that Opposes Saint-Gobain Deal

Swiss specialty chemical company SIKA AG has reportedly gained a new 3 percent shareholder that opposes the deal by Burkard family-owned Schenker-Winkler Holding (SWH). This deal would give majority voting rights in the company and subsequently ownership of SIKA to French conglomerate Saint-Gobain. Continue reading

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AGTO and WRO Competition Rules and Regulations and Annotated Score Sheets are Now Online

Registered and prospective Auto Glass Week™ competitors can now view the official competition rules and regulations as well as annotated score sheet online. Currently in their tenth year, GlasWeld Windshield Repair Competition in Honor of Walt Gorman (WRO), and the Pilkington Clear Advantage Auto Glass Technician Competition (AGTO), the “Olympics” of the automotive glass industry, are back for Auto Glass Week 2015. Continue reading

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Class Action Plaintiffs Attempt to Refute Chrysler’s Motion to Dismiss

“Chrysler has known about its leaky sunroofs for years … Chrysler failed to address the issue,” write attorneys for six Chrysler owners in response to the automaker’s motion to dismiss a nationwide class action lawsuit. The owners have sued the automaker in the U.S. District Court of New Jersey over alleged sunroof issues. Continue reading

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Auto Glass Week™ 2015 Welcomes Back Dow Automotive Systems as Sponsor

Dow Automotive Systems Aftermarket will serve as a Bronze Sponsor of Auto Glass Week™ 2015 this fall in Reno, Nev. The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to once again welcome Dow Automotive Systems Aftermarket, which offers industry-leading technology and services for replacement glass bonding for all types of vehicles, from passenger cars and trucks to buses, recreational vehicles and off-road vehicles. Continue reading

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Where Are Safelite AutoGlass’ New Jobs?

A recent call by Safelite for more automotive glass technicians gives a clue as to where the company feels their growth will be located in the next year or so. Continue reading

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After Half a Century Career Span, Frank Levesque to Retire

The biggest challenge in today’s AGRR market is the same as it was 51 years ago—consumers are focused on price over quality, says Frank Levesque, director of product development and technical services at Glass Doctor University. After more than five decades, Levesque will retire on June 26, 2015. Continue reading

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Gerber Collision and Glass Acquires New Center

The Boyd Group Inc., parent company to Gerber Collision and Glass, Glass America and more, has acquired a collision repair center in Battle Creek, Mich. Continue reading

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Yih-Tair Ind., Inc./Flexline Returns as Sponsor for Auto Glass Week™ 2015

Yih-Tair Ind., Inc./Flexline will serve as a Cobalt Sponsor of Auto Glass Week™ 2015 this fall in Reno, Nev. The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to once again welcome Yih-Tair Ind., Inc./Flexline, which manufactures and distributes automotive glass mouldings. Continue reading

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Windshield Repair Tech Chips Porsche 964 Windshield on Purpose

Windshield repair recently took center stage on a YouTube channel TV show. DriveClean host Larry Kosilla invited Josh McCooey, chief operating officer of Glass Mechanix Solutions, on his show to discuss the history, science and techniques behind a quality windshield repair. McCooey returned the favor by chipping the windshield of Kosilla’s Porsche 964 on purpose to show how a repair works. Continue reading

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Attention Auto Glass Week™ Attendees and Sponsors: Beware of Hotel Solicitors

Show management recently received word that hotel solicitors have been trying to contact Auto Glass Week™ attendees and sponsors to book rooms with such lines as “there are only 2 rooms left!” Continue reading

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Which AGRR-Related Companies Make the Fortune 500 Cut?

Several AGRR-related companies, including insurers and automakers, are named to this year’s Fortune 500 list. Looking more closely at the insurance sector, editors point out, “As miles driven continues to plateau, there will be less demand for car insurance.” Continue reading

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Only Three Months Until Auto Glass Week™—the Countdown is On!

With just a little more than three months until Auto Glass Week™ 2015, now’s the time to book your trip and secure your spot before pre-registration discounts end September 8! Continue reading

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Swiss Superior Court Denies SWH Appeal to Overturn Voting Restriction

The Swiss Superior Court of Zug (Obergericht Zug) has denied Schenker-Winkler Holding AG’s (SWH) appeal over its restriction of voting rights in specialty Swiss chemical company SIKA AG. SIKA, its current management and some investors are attempting to stave off a bid by French conglomerate Saint-Gobain to gain a controlling interest in SIKA by acquiring SWH. Continue reading

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Safelite Group Undergoes Organizational Changes with Executives

Safelite Group, which owns Safelite AutoGlass and Safelite Solutions, has promoted Renee Cacchillo, formerly vice president of customer and brand strategy, to the senior leadership team as senior vice president of customer, brand and technology. She will add the strategic … Continue reading

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Auto Glass Week 2015™ Welcomes Back Meritool LLC as Sponsor

Meritool LLC will serve as a Cobalt Sponsor of Auto Glass Week™ 2015 this fall in Reno, Nev. The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to once again welcome Meritool LLC, the largest manufacturer of battery-powered dispensers for the automotive glass replacement industry. Continue reading

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ABRA Auto Body & Glass Expands in Colorado

ABRA Auto Body & Glass has acquired MGM Collision South Inc. in Fountain, Colo. Continue reading

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AGRR Company Owner Says TPA Withholding Claim Numbers Necessary to Process Claims

A more aggressive steering tactic may be appearing in the glass industry, according to one AGRR company owner. He says he has lost three customers when a third-party automotive glass claims administrator (TPA) would not provide the claim or dispatch numbers necessary to process the insurance claims. Continue reading

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Auto Glass Week™ 2015 Welcomes PGW Back as Gold Sponsor

Auto Glass Week™, the three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to announce that Pittsburgh Glass Works (PGW), a company that manufacturers laminated windshields, has become a Gold Sponsor of the event. Continue reading

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ABRA Auto Body & Glass Gains Farmers Insurance Award

ABRA Auto Body & Glass has been named the 2014 Farmers Insurance National MSO Group of the year for the third consecutive year. Continue reading

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What Will the Autonomous Future Bring?

The future relationship between glass and autonomous vehicles may appear murky. “Windows won’t be necessary when there’s no human inside who needs to see to pick a path,” writes Peter Wayner for The Atlantic. Doron Levin of Fortune asks, “What about the snow?” With new articles coming out each day on driverless vehicles, it may be hard to know what to expect. So what do AGRR industry veterans think? Continue reading

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MBJ Associates, Inc. Returns as Sponsor of Auto Glass Week™ 2015

MBJ Associates, Inc. will serve as a Cobalt Sponsor of Auto Glass Week™ 2015 this fall in Reno, Nev. The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to once again welcome MBJ Associates, Inc., a technical advisor, training and marketing consulting firm for the AGRR industry. Continue reading

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AGRRmag.com Website Adds New Features

The AGRRmag.com website now offers some new features as well as user navigation points for frequently accessed content by web visitors. Be sure to visit the newly revealed website at agrrmag.com. The larger video location on the home page provides … Continue reading

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AGRR Companies Help Denver Dig Out from Freakish Hail Storm

In some neighborhoods the hail was so bad in Denver last week that snow plows had to help clear the streets. “My house got hit and two of my cars were damaged as well as my camper,” says Mike Brown, a Novus Glass franchisee in Longmont, Colo. “And we were just on the fringe of it.” Continue reading

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South Dakota Insurance Division Reaches Settlement with Insurance Companies

The South Dakota Division of Insurance has settled with Farmers Insurance Group and Foremost Insurance Group over allegations of industry “violations.” The deal includes a $750,000 penalty. While the specifics of the allegations are under wraps until the full report is released July, 6, 2015, this could impact the AGRR industry. Ron Evans, owner of Ron’s Auto Glass in Yankton, S.D., is particularly interested in learning more. Continue reading

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Belron Acquires Autotaalglas in the Netherlands

Belron, parent company to United States-based Safelite AutoGlass, has acquired the Autotaalglas franchise business in the Netherlands. Autotaalglas was founded in 1986 by Pieter van Spaendonck and has since grown into a nationwide franchise organization. Its corporate office is in … Continue reading

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Auto Glass Week™ Welcomes Back DINOL as a 2015 Sponsor

DINOL will return as a Cobalt Sponsor of Auto Glass Week™ 2015 this fall in Reno, Nev. The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to once again welcome DINOL, a worldwide supplier and manufacturer of bonding, coating, sealing, corrosion prevention and body repair materials to the OEM, Specialty Vehicle, Industrial and Aftermarket industries. Continue reading

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Newscast Names Top Seven Mobile Apps to Collect Payment

Have you considered collecting payment in the field with a mobile app? glassBYTEs™/AGRR™ magazine explores seven apps that could work for your AGRR business. Continue reading

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Auto Glass Week™ 2015 Welcomes Back Delta Kits as Sponsor

Auto Glass Week™, the three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to announce that Delta Kits, (www.deltakits.com) a company that offers tools, resins and equipment for windshield repair and headlight restoration, has become a Sponsor of the event. Continue reading

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SIKA Saga Continues

The Bill & Melinda Gates Foundation Trust and Cascade Investment, investors in Swiss specialty chemical company SIKA, have appealed to the Swiss Federal Administrative Court after they found the decision of The Swiss Financial Markets Authority (FINMA) concerning SIKA unfavorable. SIKA, its current management and some investors are attempting to stave off a bid by French conglomerate Saint-Gobain to gain a controlling interest in SIKA by acquiring Schenker-Winkler Holding (SWH). Continue reading

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ABRA Auto Body & Glass Expands Operations in Minnesota

ABRA Auto Body & Glass has opened its newest franchise repair center in Mankato, Minn. Continue reading

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D’Ieteren: Belron’s AGRR Jobs Down in First Quarter, New CFO on Board

D’Ieteren today reported the company’s first quarter 2015 results. The publicly traded Belguim-based owner of Belron, (the parent of Safelite AutoGlass in the United States) reported that the number of automotive glass repair or replacement jobs it completed worldwide were down 4 percent to 2.6 million. Organic growth for the first quarter this year was flat with only a .9 percent increase over the same period in 2014. Total first quarter 2015 sales for Belron are 10.2 percent higher than the prior year, mostly due to currency exchange rates. The 10.2 percent growth included the 0.9 percent of organic growth, 0.2 percent from acquisitions and 10.1 percent from positive currency translation effect. This was partially offset by a 1.0 percent decline due to one less trading day in the first quarter of 2015 than in 2014. Continue reading

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Early Bird Registration Discounts End Monday

We know you’re busy, we know you’ve been meaning to, but the truth is … there is no time left to procrastinate. Continue reading

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Diatech Returns as 2015 Auto Glass Week™ Sponsor

Auto Glass Week™, the three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to announce that Diatech, a manufacturer of carbide drilling/cutting instruments, has become a Sponsor of the event. Continue reading

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Miles Driven: More Drivers Take to Road in March

Miles driven is up 3.9 percent in March, or 9.8 billion vehicle miles, compared with March 2014. The Federal Highway Administration a division of the U.S. Department of Transportation released the latest numbers this week. Continue reading

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New Motions Filed by GlasWeld and Boyle in Alleged Patent Infringement Case

GlasWeld has filed a motion in the U.S. District Court of Oregon, Eugene division, for an order to show cause why default judgment should not be entered against Mike Boyle (doing business as Surface Dynamix) and his son Christopher, in the alleged patent infringement case. The Boyles have responded with a motion saying default judgment should not be entered against them. Continue reading

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Farmers Insurance: Hail Damage Is a Leading Cause of Auto Claims

Nearly 70 percent of all hail-related auto claims for 2013 and 2014 were filed in April, May and June, according to Farmers Insurance. States in the Midwest and Southwest reported the highest amounts of damage. For Oklahoma, about 90 percent of the annual number of non-collision claims came in during the second quarter, “showing that hail and damage from tornadoes played a significant role in auto damage over those years,” according to Farmers Insurance. Continue reading

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National Windscreens Names New Regional Director

United Kingdom-based National Windscreens has appointed Nicky Coetsee as regional director. Continue reading

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PGW Dismisses Lawsuit Against Former Plant Engineer

Pittsburgh Glass Works (PGW) has voluntarily dismissed its complaint against former employee David Adams for misappropriation of trade secrets, breach of contract, conversion, breach of fiduciary duties, and tortious interference with contractual and business relations. Continue reading

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Precision Replacement Parts Returns as 2015 Auto Glass Week™ Sponsor

Auto Glass Week™, the three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to announce that Precision Replacement Parts, a leading provider of top-quality mouldings, clips and weather-strips, is once again sponsoring the event at the Cobalt level. Continue reading

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Central Glass Reports Increase in Full-Year Automotive Glass Sales

Central Glass Co., parent company to Carlex Glass America, reports fiscal full-year sales for its automotive glass segment of $558.96 million USD (67,000 million Yen), up $79.25 million USD (9,500 million Yen) from the same period last year. Continue reading

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Interested in Competing in This Year’s Auto Glass Technician Competition?

If you are currently employed as a technician in a bona fide automotive glass company, showcase your talent and vie for the title of “World’s Best” at this year’s Auto Glass Week™ held September 30 – October 2 in Reno, Nev. Continue reading

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Curran Becomes CEO of Binswanger

Binswanger Enterprises LLC, a Grey Mountain Partners portfolio company, has named Tim Curran as CEO. Curran replaces Norm Plotkin, who is transitioning to a role supporting other Grey Mountain Partners portfolio companies. Binswanger is a large full-service designer, retailer and installer of architectural glass and aluminum products within the construction, residential and automotive markets in the United States. Continue reading

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NSG Pilkington Reports Sales Upswing

NSG, parent company to Pilkington, reports full-year 2015 automotive sales of $2.63 billion USD (313.96 billion Yen), compared to $2.56 billion USD (305.11 billion Yen) in the previous year full year. Operating profit for the segment is $78.53 million USD (9.37 billion Yen) for full-year 2015, compared to $93.45 million USD (11.15 billion Yen). Continue reading

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Florida Collision Repair Shops Argue Against Sanctions

Attorneys representing a group of Florida collision repair shops say an insurer’s motion for sanctions “is effectively a regurgitation of arguments it has previously made in its previous motions to dismiss.” The Florida collision repair shops allege that dozens of insurers use their direct repair programs to illegally control and depress rates. The complaint alleges that if the shops don’t comply, customers are steered away. Continue reading

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LYNX Helps to Push Solera Holdings Revenues Up 15 Percent for the Americas

Solera Holdings, owner of LYNX Services, reported third-quarter 2015 revenues for the Americas of $149.7 million, up 15.4 percent over the same period last year. After excluding the revenues of the Insurance and Services division of Pittsburgh Glass Work, revenues grew by 3.8 percent over the prior year. Continue reading

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Support the Industry You Serve and Become an Auto Glass Week™ Sponsor

If you’re considering exhibiting and sponsoring this year’s Auto Glass Week™, don’t wait any longer! Sponsorship opportunities are open for the 2015 event, which will be held September 30 – October 2 at the Reno-Sparks Convention Center in Reno, Nev. Continue reading

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Gerber Collision & Glass Acquires Spokane Valley Center

The Boyd Group, parent company to Gerber Collision & Glass and Glass America, has acquired a collision repair center in Spokane Valley, Wash., which will be operated under the Gerber name. Continue reading

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Safelite Group Acquires Western Pennsylvania-Based Pro Auto Glass

Safelite Group is acquiring substantially all of the automotive glass assets of Hermitage, Pa.-based Pro Auto Glass & Mirror. For the immediate future, the company will operate under a Safelite and Pro Auto Glass co-branding strategy. Continue reading

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Safelite Calls Minnesota Commerce Commissioner’s Response a “Red Herring”

Safelite Group and Safelite Solutions attorneys says the Minnesota Commerce Commissioner is attempting “to distract attention from the unconstitutional speech restrictions by asserting that Safelite is ‘engaged in the unlicensed adjusting of insurance claims.’” The attorneys call this a “red herring” and say the crux of the case is about the company’s right to free speech, not licensed claims adjustment. Continue reading

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GGG Returns as Copper Sponsor for Auto Glass Week™ 2015

Auto Glass Week™, the three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to announce that GGG – Gold Glass Group Corp., which specializes in parts and universal mouldings for the automotive glass replacement market, is once again sponsoring the event at the Copper level. Continue reading

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February 2015 Miles Driven Up 2.8 Percent

The Federal Highway Administration, a division of the U.S. Department of Transportation, has released the newest numbers for miles driven in February 2015. They show an increase of 2.8 percent (up 6.1 billion vehicle miles) compared to February 2015. Continue reading

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Auto Glass Week™ 2015 Early Bird Deepest Discounts End in One Month

Early bird registration for Auto Glass Week™ 2015 closes on June 1, so now is the time to book your trip and secure your spot before the best discounts end! This year’s event will be held September 30-October 2 at the Reno-Sparks Convention Center. Early bird registration will save you time and money, up to $90 versus on-site registration. In addition to the early bird discounts, we are also offering a three for two special—if you purchase two full registrations, you get a third one free. Continue reading

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Minnesota Supreme Court Denies Safelite’s Petition for Review

The Minnesota Supreme Court has denied Safelite Group and Safelite Solutions petition for further review of an Appellate Court decision that upholds the settlement agreement between the Minnesota Department of Commerce, Insurance Division and Auto Club Group. Continue reading

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VW Recalls Audi Q3 Vehicles Over Sunroof Issue

Volkswagen is recalling certain 2015 Audi Q3 vehicles over a potential sunroof safety issue. If the vehicle is turned off while the sunroof is closing, the sunroof could continue to close instead of stopping, according to VW. Continue reading

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AGSC Releases Latest E-Newsletter

The Auto Glass Safety Council has published its latest e-newsletter. Continue reading

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AGC Automotive Europe Acquires NordGlass

AGC Automotive Europe is acquiring Poland-based NordGlass to “consolidate its automotive replacement glass (ARG) in Europe.” Continue reading

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Shenzhen Benson Automobile Glass Returns as Sponsor of Auto Glass Week™ 2015

Auto Glass Week™, the three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to announce that Shenzhen Benson Automobile Glass Co. Ltd., an automotive glass manufacturer of various types of windshields and tempered sidelites/backlites, is once again sponsoring the event at the Cobalt level. Continue reading

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PGW Opens Two New Distribution Centers

Pittsburgh Glass Works (PGW) has opened two new distributions centers in California. The new centers are at 317 West Victoria Street, Gardena, Calif. (Los Angeles area); and 2447 Industrial Parkway West, Hayward, Calif., (Bay area). “As the leader in the … Continue reading

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Boyd Group Nominates Sally Savoia to Board of Trustees

Boyd Group Income Fund, parent company to Glass America, Gerber Collision and Glass and more, has announced the nomination of Sally A. Savoia for election to its board of trustees. Savoia was most recently corporate vice president and chief human resources officer, USA for Praxair Inc., an international industrial gases supplier with 2014 revenues of $12.3 billion USD. Continue reading

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Minnesota Department of Commerce Commissioner Calls Safelite Complaint “Misleading”

Safelite Group and Safelite Solutions complaint in U.S. District Court, District of Minnesota, over a Minnesota statute is “misleading,” according to attorneys representing the Commissioner of the Minnesota Department of Commerce. Safelite Group has sued the commissioner and asked the court for a preliminary injunction and to enjoin and declare invalid enforcement of a Minnesota statute which excludes “Safelite from doing business in Minnesota without the opportunity for a hearing.” Continue reading

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Auto Glass Week™ 2015 Attendee Registration Now Open and Hotel Discounted Room Block Available

Attendee registration is now open for this year’s Auto Glass Week™. The event will be held September 30 – October 2, 2015 at the four-diamond, award-winning Atlantis Casino Resort Spa and Reno-Sparks Convention Center in Reno, Nev. Continue reading

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Court Dismisses Lawsuit Between Auto Glass Now and Former Technician

The case between Justin Daniel and Auto Glass Now over allegations of racial discrimination has been dismissed by the U.S. District Court for the Northern District of Alabama, Northeastern Division. Both parties asked the court for dismissal. Continue reading

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NHTSA Opens Review of Chrysler Crossfire Over Possible Backlite Issue

The National Highway Traffic Safety Administration (NHTSA) is reviewing a potential issue with 2005 Chrysler Crossfire Convertibles backlites after a consumer petitioned the agency for an investigation. Continue reading

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Auto Glass Week™ 2015 Welcomes Pilkington North America as Returning Platinum Level Sponsor

Pilkington North America will return as a Platinum Sponsor of Auto Glass Week™ 2015 this fall in Reno, Nev. The three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to once again welcome Pilkington N.A. as a supporter of the event and named sponsor of the Pilkington Clear Advantage Auto Glass Technician Competition — the “Olympics” of the automotive glass industry. Continue reading

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Atlanta’s Hail So Thick It Looks Like Snow

Hail from penny to golf-ball sized fell in the Atlanta area Monday accompanied by a tornado warning. In some areas the hail on the ground was so thick it looked like snow. What impact has this storm had on Atlanta … Continue reading

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Jack Welch to Keynote at Auto Glass Week™ 2015

World-renown management expert Jack Welch will be the keynote speaker at Auto Glass Week™ 2015 at the Reno-Sparks Convention Center, October 2. The legendary former GE CEO is one of the nation’s most successful and respected business leaders of our generation and the best-selling author of numerous books. Continue reading

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ABRA Auto Body & Glass Expands in Chicago

ABRA Auto Body & Glass has added another location in the Chicago market. The company acquired Quality Werks Collision Center located in Algonquin, Ill. Continue reading

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Safelite’s Complaint Against Minnesota Attorney General Is Voluntarily Dismissed

Safelite Group and Safelite Solutions have voluntarily dismissed the complaint against Lori Swanson, in her official capacity as Attorney General of Minnesota, without prejudice in the U.S. District Court of Minnesota. The complaint remains against the second defendant—the Commissioner of the Minnesota Department of Commerce. Safelite filed the complaint to enjoin and declare invalid enforcement of a Minnesota statute which excludes “Safelite from doing business in Minnesota without the opportunity for a hearing.” Continue reading

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GlasWeld Returns as a Platinum Repair Sponsor of Auto Glass Week™ 2015

GlasWeld, an industry leader in windshield repair, glass scratch removal and other glass restoration solutions, is once again returning to Auto Glass Week™ 2015 as the Platinum Repair Sponsor. The three-day international event, which features automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to once again welcome the company as the Platinum Sponsor of the Windshield Repair Competition, the repair “Olympics” of the automotive glass industry. Continue reading

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State Farm Names Top 10 States for Hail Damage

Hail damage to homes and vehicles cost State Farm policyholders more than $2.4 billion in 2014. Which states took the hardest hit? Continue reading

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D’Ieteren Releases 2014 Annual Report

D’Ieteren, parent company to Belron and Safelite, has released its 2014 annual report with a Belron chapter titled “Responding to Market Challenges.” A portion of the 166-page report, including a Q&A section with Gary Lubner, Belron’s CEO, is devoted to the business trends for the company’s automotive glass repair and replacement business, which includes Safelite AutoGlass. Continue reading

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Gridiron Capital Acquires Dent Wizard

Harris Williams & Co., a middle market investment bank focused on the advisory needs of clients worldwide, has announced the sale of Dent Wizard International, a portfolio company of H.I.G. Capital, to Gridiron Capital LLC. Harris Williams & Co. acted as financial advisor to Dent Wizard. Continue reading

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Sika’s Annual General Meeting Turns into 7-Hour Long Debate

Swiss specialty chemical company Sika AG’s seven-hour long annual general meeting of shareholders is one for the record books. The Swiss company’s management and several board members are in a standoff with Burkard family-owned Schenker-Winkler Holding (SWH) over the potential sale of SWH to Saint-Gobain, which would give the French conglomerate majority voting rights in Sika. Several key topics regarding this deal were voted on during the meeting. Continue reading

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Safelite Asks U.S. District Court for Preliminary Injunction

Safelite Group and Safelite Solutions have asked the U.S. District Court of Minnesota to issue a preliminary junction to temporarily halt enforcement of a Minnesota statute it contends prohibits “insurers and insurance claims processors from engaging in truthful commercial speech.” Continue reading

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Equalizer Industries, Inc. Returns as Gold Sponsor of Auto Glass Week™ 2015

Auto Glass Week™, the three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition floor, is proud to announce that Equalizer Industries, Inc., an industry leader in automotive glass tools and products, is once again sponsoring the event at the Gold Level. Continue reading

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Carlex Is in “Growth Mode”

Carlex is adding new personnel to its Tennessee plants as part of a facility expansion, according to Don Michelotti, executive vice president. The company now serves almost all automakers who manufacture vehicles in the U.S. It also continues to expand its aftermarket offerings as well, he adds. Continue reading

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ABRA Auto Body & Glass Expands Operations in Chicago

ABRA Auto Body & Glass has expanded in Chicago with two separate acquisitions that add four collision repair centers to the company’s footprint. Continue reading

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Safelite Files U.S. District Court Complaint Over Minnesota’s Settlement with Auto Club Group

Safelite Group is asking the U.S. District Court, District of Minnesota, to enjoin and declare invalid enforcement of a Minnesota statute which excludes “Safelite from doing business in Minnesota without the opportunity for a hearing.” Continue reading

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Auto Glass Week™ Competitions Return for 2015

Auto Glass Week’s™ competitions are now in their 10th year. The Auto Glass Technician Competition (AGTO) and the Windshield Repair Competition in Honor of Walt Gorman (WRO) are back for Auto Glass Week™ 2015. The exhibition floor is set to be held September 30-October 2, 2015, at the Reno-Sparks Convention Center. This year’s event will include educational seminars, exciting demonstrations, an exhibition hall, as well as the attendee-favorite competitions. Continue reading

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Saint-Gobain, Burkard Family Extend Time Period for Deal

Saint-Gobain’s agreement with the Burkard family over the sale of Schenker-Winkler Holding (SWH) has been extended until June 30, 2016. The deal would position Saint-Gobain to gain majority voting rights in Swiss specialty chemical company Sika AG without having to make an offer for the remaining shares. Continue reading

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Canadian-Based Carstar to Expand Glass Services

Carstar Automotive Canada and Uniban Canada have entered a strategic agreement to create a large automotive glass network, according to Carstar’s statement. Carstar stores will become authorized agents for Uniban. Continue reading

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Would an AGRR Company Sue an Individual Over an Alleged Short Pay?

Caleb Brickey hit an individual’s vehicle in early June 2014. That is not in debate. What is in debate is who will cover the full cost to repair the vehicle? Columbus, Ohio-based Three-C Body Shop, which worked on the vehicle, says Brickey should cover the cost if his insurance company won’t. Continue reading

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ABRA Auto Body & Glass Opens New Repair Center in West Nashville

ABRA Auto Body & Glass has added a new location in West Nashville, Tenn. It is the eighth repair center for ABRA in the Nashville metro area. Continue reading

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Gerber Collision & Glass Opens New Florida Center

The Boyd Group, parent company to Gerber Collision & Glass, Glass America and more, has opened a new collision repair center in Jacksonville, Fla. It is a new Gerber Collision & Glass location that has about 7,300 square feet of production space. Continue reading

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Police Department Seeks AGRR Industry’s Help Solving Fatal Hit and Run

The Seekonk Police Department in Massachusetts is asking AGRR company owners if they have replaced a windshield on a 1997-2003 Chevrolet Malibu or 2004-05 Malibu Classic, 1997-99 Oldsmobile Cutlass, 1997 or 1998 Oldsmobile Achieva. The car may have been involved in a hit and run. Continue reading

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Swiss Takeover Board Upholds Sika’s Opt-Out Clause

The Swiss Takeover Board has upheld Sika AG’s “opt-out clause,” which allows French conglomerate Saint-Gobain to buy Schenker-Winkler Holding (SWH) and majority voting rights in Sika without having to make an offer for the remaining shares. SWH is owned by the Burkard family, which controls 16.1 percent of Sika’s capital with 52.4 percent in voting rights. SWH plans to sell its stake in Sika to Saint-Gobain. The Sika board and management have voiced their opposition to the deal. Continue reading

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Baseball-Sized Hail Causes Glass Havoc in Arkansas

Parts of Arkansas, including Bentonville and Russellville, were pummeled with baseball-sized hail on Tuesday evening. As residents in the hard-hit areas pick up the pieces, local AGRR companies are being bombarded with calls. Continue reading

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Florida Collision Repair Shops Ask Judge to Deny Motions to Dismiss

A group of Florida collision repair shops have filed a response in the U.S. District Court of Florida to dozens of insurers’ motions to dismiss their complaint, alleging, “[T]he only way such specific identifiable instances of wrongful and successful ‘steering’ are brought to the direct attention of the respective plaintiffs is if, by chance, the successfully ‘steered’ customer happens to come back to their shop for whatever reason and then happens to relay information of the wrongful conduct to them (the shop) for whatever reason.” Continue reading

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NWRA Releases Latest E-Newsletter

The National Windshield Repair Association has published its March e-newsletter. Continue reading

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National Windscreen Services Set to Expand

United-Kingdom based Nationwide Windscreen Services is increasing its number of physical locations and mobile units over the next year after seeing jobs grow by double digits over last year. Continue reading

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Florida House Bill One Committee Away from House Vote

Florida House Bill 699, which could void the ability for companies, such as automotive glass retailers, to seek the assignment of benefits from their customers, has gained approval from two house committees and has only one more to go before it reaches the full state house for a vote. Continue reading

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TODAY’S BLOG: Yelp Helps

“I learned in a recent roundtable discussion with a group of retailers that they don’t like the online service Yelp. They don’t like that you can pay people to write good reviews for your company to get a higher ranking. They don’t like that the competitor down the street can pose as a customer, write a bad review in a matter of seconds and potentially tarnish your reputation. But as I learned the day before this seminar, people do Yelp for help, so don’t write off this service just yet.” —Tara Taffera Continue reading

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AGSC Publishes Latest E-Newsletter

The Auto Glass Safety Council™ has published its March e-newsletter. Continue reading

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Binswanger Glass to Donate Partial Proceeds of Windshield Replacements to Charity

Binswanger Glass has partnered with Nikki’s Foundation-People Against Distracted Driving (PADD) to help raise awareness for drivers of all ages on the dangers of distracted driving, not only with the commonly associated text messaging behind the wheel, but with all the various kinds of distracted driving. Continue reading

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Boyd CEO “Glass Acquisitions Represent Opportunity for Future”

More glass company acquisitions could be in Boyd Group’s future, said Brock Bulbuck, CEO. However, right now, Canadian-based Boyd Group Income Fund, parent company to Gerber Collision & Glass, Glass America and Hansen Collision and Glass, is focused on integrating the glass businesses it has acquired over the last year, Bulbuck said. Continue reading

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Autoglass Survey: U.K. Drivers Do Not Realize Importance of Windshields

Windshields can account for up to 30 percent of the structural integrity of a car, yet drivers are “largely unaware of the safety risked posed by compromised windshields,” according to a statement from United Kingdom-based Autoglass, which is a part of Belron. Continue reading

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Safelite CEO Honored as Red Cross Humanitarian of the Year

Tom Feeney, president and CEO of Safelite Group, which owns Safelite AutoGlass and Safelite Solutions, is the recipient of the 2015 American Red Cross Humanitarian of the Year award—an honor bestowed upon those who have improved lives in central Ohio and beyond, according to the company. Continue reading

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National Windscreens Receives Safecontractor Accreditation

National Windscreens has been awarded accreditation from Safecontractor for its commitment to achieving excellence in health and safety. Safecontractor is an independent accreditation organization which recognizes high standards in health and safety management among U.K. contractors, according to company officials. Continue reading

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New DOT Number Awarded to Minnesota Company

The U.S. Department of Transportation (DOT) recently awarded DOT number 1041 to Koronis Parts Inc. in Paynesville, Minn. Continue reading

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Judge Dismisses One Claim Against BMW, Upholds Two Over Alleged Sunroof Defect

A judge for the U.S. District Court for the Northern District of California has upheld two claims and dismissed one claim against BMW in a complaint brought against the company by two vehicles owners alleging a sunroof defect. Continue reading

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January 2015 Miles Driven Up 4.9 Percent

The Federal Highway Administration, a division of the U.S. Department of Transportation, has released the newest numbers for miles driven in January 2015. They show an increase of 4.9 percent, or 11.1 billion vehicle miles, compared to January 2014. Continue reading

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Competitor Registration Now Open for Auto Glass Week™

Competitor registration and sponsorship opportunities have opened for Auto Glass Week™ 2015. The event is set to be held September 30 to October 2, 2015, at the Reno-Sparks Convention Center and Atlantis Casino Resort Spa in Reno, Nev., and will include educational seminars, an exhibition hall and AGRR™ magazine’s Auto Glass Technician Competition (AGTO) and Windshield Repair Competition (WRO) in Honor of Walt Gorman. Continue reading

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Mike Paley Passed Away

Mike Paley, 55, former owner of Freedom Glass in Midlothian, Va., passed away last year after a motorcycle crash in Myrtle Beach, S.C. He founded Freedom Glass in 2004 and sold it a few years ago to move to Myrtle Beach. Continue reading

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Equalizer Announces the Approval of Four AGSC™ Continuing Education Courses

Automotive glass professionals who are interested in completing continuing education to maintain their Auto Glass Safety Council™ technician certification now have access to four brand-new AGSC™-approved CE courses from Equalizer available in both English and Spanish. Continue reading

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Swiss Court Denies Burkard Family’s Request to Uphold Its Voting Rights in Sika AG

The Swiss Cantonal Court of Zug has denied Schenker-Winkler Holding’s (SWH) request to uphold the company’s voting rights in Sika AG. SWH is owned by the Burkard family, which controls 16.1 percent of Sika’s capital with 52.4 percent in voting rights. SWH plans to sell its stake in Sika to French-conglomerate Saint-Gobain. The Sika board and management seeks to restrict the Burkard family’s voting rights to 5 percent given its desire to sell its Sika shares to Saint-Gobain. Continue reading

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Florida House Bill 669 Could Impact Automotive Glass Companies

Florida House Representative John Tobia (R) has introduced bill 669, which could void the ability for companies, such as automotive glass retailers, to seek the assignment of benefits from their customers. This could have ramifications for Florida automotive glass companies, which use these assignment of benefits from their customers to sue insurance companies over alleged short pays, according to Linda Rollinson of Superior Auto Glass of Tampa Bay. Continue reading

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JN Phillips Acquires Connecticut Automotive Glass Company

JN Phillips has acquired the assets of Connecticut-based Auto Glass of New England, according to Maureen Confalone, JN Phillips’ chief financial officer. The company is now known as Auto Glass of New England, a part of JN Phillips company. Continue reading

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Safelite Asks Minnesota Supreme Court to Review Cease and Desist Order from Insurance Division

Safelite Group and Safelite Solutions have petitioned the Minnesota Supreme Court to review a decision by the appellate court that upholds the settlement agreement between the Minnesota Department of Commerce, Insurance Division, and Auto Club Group. The settlement requires Auto Club Group to “cease and desist from using Safelite Solutions, or any other subsidiary of Safelite Group Inc., as its administrator of automotive glass claims in Minnesota,” according to the settlement agreement. Continue reading

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December 2014 Miles Driven Up 5 Percent

The Federal Highway Administration, a division of the U.S. Department of Transportation, has released the newest numbers for miles driven in December 2014. They show an increase of 5 percent, or 11.9 billion vehicle miles, compared to December 2013. Continue reading

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Associations, Committees Meet in California

The boards and committees of the both the Auto Glass Safety Council and the National Windshield Repair Association are meeting today at the Hotel Irvine Jamboree Center in California. Continue reading

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Burkard Family’s Bid to Sell Sika Will Be Addressed at Regular Shareholders Meeting

The Swiss Cantonal Court of Zug has denied Schenker-Winkler Holding’s (SWH) request to hold an extraordinary shareholders meeting for Swiss specialty chemical company Sika AG. The Burkard family-owned company, SWH, controls 16.1 percent of Sika’s capital with 52.4 percent in voting rights. SWH plans to sell its stake in Sika to French-conglomerate Saint-Gobain. Via the special meeting, SWH sought to oust certain Sika board members who voiced opposition to the deal. Now that topic will be addressed during the regular annual shareholders meeting in April. Continue reading

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AGRR™/glassBYTEs.com™ Newscast Goes to Italy

How is the Italian AGRR market different than the U.S.? We look at this and more in our March/April AGRR™/glassBYTEs.com™ newscast. Continue reading

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Florida Judge Gives Collision Repair Shops Deadline

A group of Florida collision repair shops have told the U.S District Court judge that they plan to amend their complaint against dozens of insurers, which alleges the insurers use their direct repair programs to illegally control and depress rates. The complaint alleges that if the shops don’t comply, customers are steered away. The judge has ordered the plaintiffs to file their motion by March 27, 2015, writing that “the motion, if granted, would moot several motions [by insurers] to dismiss that will soon be ripe for consideration.” Continue reading

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Learn How Kentucky AGRR Shops Handle Winter Blast

More than 20 inches of snow fell in Elizabethtown, Ky., late last week, turning highways into parking lots. “There has been so much snow. We are just sitting here as they try to clear our roads,” says Angela Smith, a customer service representative for Rite-Way Auto Glass in Elizabethtown, Ky. Learn how Kentucky shops are digging out and coping with, what some may hope, is the last winter storm. As the cold weather continues, also learn tips for installing in low temperatures. Continue reading

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London Stock Exchange Names National Windscreens to Its Top 1,000 Companies List

National Windscreens is one of the London Stock Exchange’s “1,000 Companies to Inspire Britain.” To be included in the list, companies need “to show consistent revenue growth over a minimum of three years, significantly outperforming their industry peers,” according to company officials. Continue reading

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Swiss Takeover Board Decides in Favor of Burkard Family

The Swiss Takeover Board has decided the Burkard family, which owns Schenker Winkler Holding AG, can move forward with selling its interest in Swiss chemical company Sika AG to French conglomerate Saint-Gobain. Continue reading

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Former Technician Sues for Overtime Pay

Jose Aleman, a former AGRR technician for Glass America in Miami-Dade County, Fla., has sued the company alleging he was not paid for overtime work. Continue reading

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ABRA Auto Body & Glass Acquires Illinois Collision Center

ABRA Auto Body & Glass has acquired Crash1 Off Alpine Collision Center in Rockford, Ill. Continue reading

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Three Tax Time Tips

Is all your paperwork in order for tax time? There may be a few tips you did not think about when preparing. Be sure to check our list for advice from AGRR company owners before you file on April 15, 2015. Continue reading

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Saint-Gobain Says Commitment to Acquire Sika “Irrevocable”

In a Power Point presentation covering 2014 full-year financials, French conglomerate Saint-Gobain’s management says its “commitment is irrevocable” to acquire a controlling interest in Swiss specialty chemical company Sika AG. “Consequently, we hope that those members of Sika’s management team who currently oppose the transaction will rethink their position and the radical steps they have taken which are detrimental to the group’s 17,000 employees,” management writes in the report. Continue reading

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Sika Reports Record 2014 Sales

Though an uncertainty remains around the bid by French conglomerate Saint-Gobain to take over a majority interest in Sika AG, the Swiss specialty chemical company reports it has achieved “the best result in the company’s history” for full-year 2014, according to its financial report. Continue reading

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D’Ieteren Releases Financial Results

D’Ieteren released its financial reports for full-year 2014 today. The company’s full-year sales for the automotive glass repair and replacement division are up 1.3 percent. D’Ieteren is the parent company of Belron, which owns Safelite. Continue reading

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Thrifty Extends Partnership with National Windscreens

United Kingdom-based National Windscreens’ deal with Thrifty Car and Van Rental has been extended for two years following a competitive tender process. Continue reading

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GM Recalls Cadillac ATS Sedans Over Potential Sunroof Issue

General Motors is recalling 2013-2015 Cadillac ATS sedans in the United States over sensitive power sunroof switches that do not meet the requirements of the Federal Motor Vehicle Safety Standard (FMVSS). Additionally, Novus Bus, which is owned by Volvo, is recalling 2008 LFS buses for failure to meet the FMVSS “Bus Emergency Exits and Window Retention and Release” standard. Continue reading

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Chrysler Asks Court to Dismiss Class Action Complaint Over Sunroofs

Chrysler’s attorney has asked the U.S. District Court of New Jersey to dismiss a nationwide class action lawsuit alleging that a defect in their vehicles’ sunroofs cause them to leak. Vehicles covered in the lawsuit include the Jeep Patriot, Jeep … Continue reading

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Report: Caliber Collision Mechanic Seeks Class Action Against Company

A California class action lawsuit has been filed against Caliber Collision by mechanics who allege they were not paid for all the hours they worked, according to report from BigClassAction.com. Continue reading

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Boston Winter Weather Means More Glass Damage

Daredevils jumping out of windows, snow piles galore and bone-chilling temperatures set the scene in Boston, Mass. The area has been hit with more than 90 inches of snow over the last month. While all that snow might be good for business, it makes traveling to the customer more difficult. “By having 42 locations, our techs don’t have to travel as far, which is one thing that has helped us a lot,” says Maureen Confalone, chief financial officer of Woburn, Mass.-based JN Phillips. Continue reading

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ABRA Auto Body & Glass Purchases Triangle Auto Body in N.C.

ABRA Auto Body & Glass has acquired Triangle Auto Body in the Research Triangle Park neighborhood of Durham, N.C. Terms of the deal were not disclosed. Continue reading

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J.D. Power: February New-Vehicle Sales Will Break 1 Million

New-vehicle retail sales in February 2015 are projected to reach 1,033,100 units, which is a 9-percent increase compared with February 2014, according to J.D. Power and Associates. Continue reading

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Minnesota Department of Commerce Commissioner Settles with the Auto Club Group

The Minnesota Department of Commerce, Insurance Division, has entered a settlement agreement with the Auto Club Group that provides for the Auto Club Group to pay a civil penalty of $150,000 and “cease and desist from using Safelite Solutions, or any other subsidiary of Safelite Group Inc. as its administrator of automobile glass claims in Minnesota,” according to the settlement agreement. Continue reading

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Lex Autolease Renews National Windscreens Contract

United Kingdom-based National Windscreens has been named the primary automotive glass supplier by Lex Autolease for a further three-year term. Lex Autolease is a U.K.-based fleet management and fleet-funding specialist. “Over the past four years, and throughout the exhaustive tender … Continue reading

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ABRA Auto Body & Glass and the National Auto Body Council Donate Vehicle

ABRA Auto Body & Glass has donated a refurbished 2012 Mazda 3 to a recipient from Family Promise. Continue reading

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Chris Umble to Retire from LYNX Services

Chris Umble, vice president of sales initiatives for LYNX Services will retire June 30, 2015. Umble has been a part of LYNX (which is owned by Solera Holdings) since its beginning in 1994 when PPG Industries created the division. Continue reading

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Auto Glass Fitters Hires New Regional Operations Manager

Eynon, Pa.-based Auto Glass Fitters has hired David Dunn as a new regional operations manager. Based in Newburgh, N.Y., Dunn will oversee the company’s expansion in that state and other markets. Continue reading

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Nexus Vehicle Management Taps Nationwide Windscreen Services for Partnership

United Kingdom-based Nationwide Windscreen Services has entered a three-year partnership agreement to supply Nexus Vehicle Management with AGRR services for customers using its Nexfleet product. Continue reading

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Soat: Fas-Break in 19 States, But Growth has Dropped

Kerry Soat, owner of Fas-Break in Chandler, Ariz., says that after 27 years, his business is strong. What are his biggest challenges? Finding new people and staying abreast of all the changes. Continue reading

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Lawsuit Against Safelite by Former Technician Dismissed

A former Safelite AutoGlass technician who sued the company alleging he had been denied overtime wages has asked both the Ninth Circuit Court of Appeals and the U.S. District Court of Central California to dismiss his case. He was seeking class action status; however, no other named plaintiffs appeared. Continue reading

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SPONSORED LINK: Mainstreet Introduces: Front Line 24/7 – Call Center Management

Belleville, MI, February 16, 2015—Mainstreet announces the launch of its new Front Line 24/7 Call Center Management, a service designed to help increase the productivity and profitability of any glass business, no matter the size. Glass companies can boost long-term success by providing dynamic customer care experience through the largest independent software provider in the glass industry. Continue reading

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Three New DOT Numbers Awarded: One to Fuyao, Two to Overseas Companies

The U.S. Department of Transportation (DOT) recently awarded two new DOT numbers. One went to Fuyao Glass America in Moraine, Ohio, while the second and third went to overseas countries. Continue reading

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Swiss Court Dismisses Request to Overturn Sika Board Decision

The Cantonal Court of Zug in Switzerland has dismissed Schenker Winkler Holding AG (SWH) request to review a decision by Sika’s Board of Directors to reduce the company’s voting rights to 5 percent. The Burkard family-owned company controls 16.1 percent of Sika’s capital and had 52.4 percent in voting rights. But now that SWH is limited to 5 percent voting rights, it can’t call an official meeting, making it more difficult for French building materials company Saint-Gobain to proceed with its deal to purchase SWH for $2.84 billion USD (CHF 2.75 billion). The deal was designed to give controlling interest in Sika to Saint-Gobain. Continue reading

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Owner of Washington AGRR Company Pleads Guilty to Tax Fraud

The owner of an automotive glass repair and replacement shop in Snohomish County, Wash., has pled guilty to filing false business tax returns and stealing thousands of dollars in sales tax, according to a statement by the Washington Attorney General. Continue reading

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“Aftermarket Windshield Glass Poses Safety Risk,” Florida Collision Repair Shops Allege in Amended Complaint

A group of Florida collision repair shops have filed a third-amended complaint against State Farm and dozens of other insurers, alleging the insurers use their direct repair programs to illegally control and depress rates and they say if the shops don’t comply, customers are steered away. “With occasional exceptions, defendant insurers write estimates requiring use of aftermarket [such as aftermarket replacement windshields] or salvage parts. Aftermarket and salvage parts are, ostensibly, less expensive than OEM parts and, at least according to defendant insurers, of equal quality to OEM parts. This is simply not true,” attorneys for the collision repair shops allege in the complaint. Continue reading

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Sika Announces Several Personnel Changes in Two Divisions

Sika Corp. has named a new director of technical services and systems engineering, senior chemist, chemist, process engineer and office coordinator for its Target Market Industry and North American Automotive divisions. Continue reading

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Farmers Insurance, Service King Team Up to Help Single Mother

Farmers Insurance recently partnered with Service King Repair Centers to donate a newly refurbished 2007 Chevrolet Malibu to a local Phoenix family through the Helping Hands for Single Moms organization. Continue reading

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Former Auto Glass Now Technician Files Race Discrimination Allegations Against Company

Former Auto Glass Now technician Justin Daniel has filed a lawsuit alleging that “Auto Glass Now discriminated against [him] based on his race by terminating his employment.” Daniel is an African American who worked in Auto Glass Now’s Huntsville, Ala., branch. The company denies the allegations and has filed a counterclaim, alleging Daniel signed a non-compete agreement and “it came to Auto Glass Now’s attention that Daniel was operating his own business on the side,” according to court documents. Continue reading

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National Windscreens Appoints Managing Director

National Windscreens has named Pete Marsden as managing director. Continue reading

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Tri Glass Celebrates 32nd Anniversary

Tri Glass, Inc., a windshield repair product distributor based in Florida, is celebrating its 32nd anniversary. Continue reading

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Safelite AutoGlass Recycled More Than 1.3 Million Windshields in 2014

Safelite AutoGlass reports it has recycled more than 1.3 million windshields in 2014. In 2012, Safelite AutoGlass partnered with Shark Glass Recycling North America to launch the recycling program. Continue reading

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Solera Holdings’ Revenues Up 33 Percent for Americas, Largely Due to LYNX Services

Solera Holdings, owner of LYNX Services, reported second-quarter 2015 revenues for the Americas of $148.0 million, up 33.2 percent from the prior second quarter. After excluding revenues for Service Repair Solutions and the Insurance and Services division of Pittsburgh Glass Works, Americas’ revenues grew by 5.9 percent from the prior year. Continue reading

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ABRA Auto Body & Glass Acquires Seven Repair Centers in Washington

ABRA Auto Body & Glass has acquired seven collision repair centers in Washington. The company has purchased six of Barrett’s Collision Centers in South Puget Sound/Tacoma and the Olympia area in Washington, in addition to GW Auto Rebuild in Edmonds, Wash. Continue reading

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Automotive Glass Companies Ranked in Annual List

Entrepreneur Magazine has released its list of top 500 franchises for 2015 and five companies that offer AGRR services are on the list—Novus Glass, SuperGlass Windshield Repair, Ziebart, Techna Glass and Glass Doctor. “The process began in July 2014, when … Continue reading

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Dow Automotive First to Offer AGSC Recertification CE Credits

The Dow Automotive Fixed Glass Training Program is now available for AGRR technicians seeking Auto Glass Safety Council (AGSC™) Technician Re-Accreditation. Continue reading

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Administration Releases 2016 U.S. DOT Budget Proposal

The Obama administration has proposed a 2016 U.S. Department of Transportation Budget that increases highway funds by 29 percent to $317 billion. These funds would go toward repairs and road improvements, with particular attention paid to investments in “rural and tribal areas.” The plan also calls for $908 million, up from $830 million, to support the National Highway Traffic Safety Administration (NHTSA). Continue reading

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CRL Automotive Assigns NAGS Numbers for Ram Van Aftermarket Sidelites and Backlites

C.R. Laurence Automotive has collaborated with National Auto Glass Specifications (NAGS) to assign NAGS identification numbers for the aftermarket sidelites and backlites of the 2014 Ram ProMaster Van. Continue reading

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More than 100 Sika Managers Sign Letter Opposing Saint-Gobain Deal

More than 100 senior managers at Swiss specialty chemical company Sika AG have signed a letter stating their opposition to the French conglomerate Saint-Gobain’s bid to acquire controlling interest in the company, according to a report. The letter was sent … Continue reading

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Solera Holdings Purchases Service Dynamics through Equity Interest

Solera Holdings, owner of LYNX Services, has acquired 100 percent of the equity interests of Service Dynamics. Continue reading

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Progressive Names Top Types of 2014 Auto Claims

Progressive Insurance has released a report summarizing top auto claims trends for 2014. Coming in high on the list of top claims by type is “object coming from the road,” which could lead to glass damage. Continue reading

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NWRA E-Newsletter Now Available

The National Windshield Repair Association has released its latest e-newsletter. Continue reading

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AGRR™/glassBYTEs.com™ Newscast Goes Onsite to Detroit

For the latest on aluminum-bodied vehicles and what these cars could mean for your business, join our editors as we go onsite to the North American International Auto Show in Detroit. Continue reading

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November 2014 Miles Driven Up 1.1 Percent

The Federal Highway Administration, a division of the U.S. Department of Transportation, has released the newest numbers for miles driven in November 2014. They show an increase of 1.1 percent, or 2.5 billion vehicle miles, compared to November 2013. Continue reading

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AGSC Releases Latest E-Newsletter

The Automotive Glass Safety Council has released its most recent e-newsletter. Continue reading

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Allstate Launches Fast Mobile e-Payment for Automotive Claims

Allstate is now offering its automotive glass claims’ customers a new option for payment—Fast Mobile e-Payment. Once a claim payment is approved for release by Allstate, this system can allow same-day payment. It is available for most insurance claims, including automotive glass, according to Justin Herndon a spokesperson for the company. Continue reading

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ERS Looks to National Windscreens for AGRR Services

National Windscreens has been tapped to serve as the AGRR supplier for ERS. The company provides insurance for a wide range of vehicles including private cars, classic cars, vans, motorcycles, taxis, minibuses, fleets, haulage and agricultural vehicles. Continue reading

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Website Publishes Report Questioning Safelite AutoGlass’ Practices

A website that bills itself as “topclassactions.com” has published a report that hints of a potential legal action against Safelite AutoGlass. The website appears to be connected with the legal industry, although glassBYTEs.com™ editors were unable to confirm its actual ownership. Continue reading

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Florida Judge Wants More Evidence to Support Allegations Against Insurers

A U.S. District judge in Florida has dismissed much of the antitrust lawsuit filed by group of Florida collision repair shops against State Farm and dozens of other insurers without prejudice, meaning attorneys for the repair shops can file an amended complaint. The shops allege the insurers use their direct repair programs to “illegally control and depress” repair rates and if the shops don’t comply, customers are steered away. The judge says more “evidence” is needed to support the allegations. Continue reading

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NHTSA to Recommend Two Automatic Emergency Braking Systems

The National Highway Traffic Safety Administration (NHTSA) plans to add two automatic emergency braking systems to the recommended advanced safety features included under its New Car Assessment Program (NCAP), a five-star safety ratings system, according U.S. Department of Transportation Secretary Anthony Foxx. Continue reading

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Sika AG Throws Up New Roadblock for Saint-Gobain

French conglomerate Saint-Gobain’s deal to acquire a controlling interest in Swiss specialty chemical company Sika AG appears to have had the brakes thrown on it. The Sika Board of Directors has decided the Burkard’s family voting rights in the company should be reduced to 5 percent. The Saint-Gobain deal hinged the Burkard’s family’s agreement to sell Schenker Winkler Holding AG to Saint-Gobain. The family-owned company controls 16.1 percent of Sika’s capital and 52.4 percent of its voting rights, which would have paved the way for Saint-Gobain to gain controlling interest of Sika. Continue reading

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Two New DOT Numbers Awarded

The U.S. Department of Transportation (DOT) recently awarded two new DOT numbers. One went to company in Wisconsin, while the other went to a company in Romania. Continue reading

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Special Newscast: Auto Glass Week™ 2015 Dates and Location Announced

In this special glassBYTEs.com™/AGRR™ magazine report, the dates and location for Auto Glass Week™ 2015 are revealed. Continue reading

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Rosekind Seeks More Authority for NHTSA

The National Highway Traffic Safety Administration needs “increased authority” to carry out its mission, said Mark Rosekind, NHTSA’s new administer, a surprise keynote speaker added to the SAE 2015 Government-Industry Meeting Wednesday in Washington, D.C. Continue reading

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Low Gas Helps Glass

Gas prices have plummeted to an average of $2.05 throughout the nation, according to AAA. In Arizona, Michigan and Minnesota, AGRR company owners report a gallon of gas is below $2. “There is a lot more traffic in the Phoenix area, which has helped business,” says Frank Thomas of Thomas Auto Glass. Continue reading

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UNITED KINGDOM – Nationwide Windscreen Services Says Assistance Calls Up 30 Percent

The United Kingdom-based company reports that calls for AGRR assistance are up 30 percent this year, which is the “busiest start to a year in the company’s history.” Continue reading

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Signatures Double on Industry Petition Against “Steering”

The number of automotive glass company owners, technicians and vendors who have signed a petition called “Auto Glass Industry National Right to Fair Trade Petition” has doubled since early this month. “After almost 20 years in the business I thought [the petition] was long overdue,” says Dave Heidbreder of Liquid Resins, who created the petition online. Continue reading

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Boyd Group to Pay Monthly Cash Distribution

Boyd Group Income Fund, parent company to Glass America, Gerber Collision & Glass and others, announced a cash distribution for January 2015 of $0.041 per trust unit. The distribution will be payable on February 25, 2015 to unitholders of record at the close of business on January 31, 2015. Continue reading

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The Pushback Over Saint-Gobain’s Move to Acquire a Controlling Interest in Sika AG Accelerates

The management of Swiss specialty chemical company Sika AG continues to push back against French conglomerate Saint-Gobain’s move to seek controlling interest in the company. Several investors are supporting management’s position, including the Bill & Melinda Gates Foundation Trust, Cascade Investment LLC, Fidelity Worldwide Investment, Threadneedle Investments and the Ethos Foundation. Meanwhile, representatives of Saint-Gobain asked Sika officials to meet in Zurich today in an attempt to clear the way for the deal to go forward. Continue reading

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eDirectGlass Partners with Automobile Technologies

eDirectGlass (eDG) has announced a long-term partnership with AutoMobile Technologies Inc. (AMT) to help the AGRR and reconditioning industries with service mobility. Continue reading

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Hartford Appeals $35 Million Verdict over Alleged “Price Fixing” to Connecticut Supreme Court

Hartford is asking the Connecticut Supreme Court to overturn a lower court verdict of $35 million in favor of more than 1,000 state auto collision repair companies who sued the company alleging the insurer violated Connecticut’s Unfair Trade Practices Act (CUTPA) by working to establish “price fixing” or artificially low labor rates. The Connecticut Supreme Court hearing is set for Tuesday, January 13, 2015. Continue reading

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Sharrah Named CEO of Insurance Claims Management, Gross Takes Advisory Role

Insurance Claims Management, the privately held parent company for HSG and CodeBlue, has named Wayne Sharrah as CEO. “A year ago I recruited Wayne Sharrah to serve on our board of directors. I was developing a succession plan,” says Paul Gross, who is stepping down from the CEO position to take on the role of company advisor. Continue reading

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Johnson, Safelite and Archer Western Contractors Agree to Settlement Conference

Jerri Joann Johnson, who filed a complaint against Safelite alleging one of its technicians caused damage to her vehicle which the company “refuses to fix,” has agreed to a settlement conference with Safelite Group and Archer Western Contractors. Continue reading

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Nissan, NASA Partner to Develop Driverless Vehicles

Nissan and NASA have formed a five-year research and development partnership to advance autonomous vehicle systems and prepare for commercial application of the technology, according to a statement from Nissan officials. Continue reading

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NAGS Rebalancing: A Decade Later

Looking back, it appeared as though a seismic shift rippled through the industry ten years ago. National Auto Glass Specifications (NAGS, which is a part of Mitchell International) announced a rebalancing of its benchmark pricing that took effect February 2005. PPG Auto Glass (now owned by Pittsburgh Glass Works), Pilkington (now a part of Nippon Sheet Glass), Mygrant Glass, Kryger Glass, Saf-ti Auto Glass Distributors and many other distributors responded to the pending changes with a resounding no: “We will not change our pricing.” Insurance companies, on the other hand, were another story. Continue reading

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Rosekind’s First Move: NHTSA Fines Honda $70 Million

The U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) has conducted an investigation into Honda and fined the company $70 million, or two $35 million civil penalties, for “failing to report deaths, injuries and certain warranty claims to the federal government in violation of the TREAD Act.” The news comes shortly on the heels of Mark Rosekind being confirmed by Congress as the new NHSTA administrator. Continue reading

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Nationwide Windscreen Services Extends Contract with Autolease Fleet

United Kingdom-based Nationwide Windscreen Services has signed a three-year contract to supply Lex Autolease Fleet with AGRR services. Continue reading

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CES: Driverless Cars Are Coming; Ready or Not?

Automotive technology appears to be evolving at warp speed and the impact these advances will have on glass will be big. The vital relationship between technology and glass has never been more apparent than at the Consumer Electronics Show (CES) in Las Vegas this week where automakers and companies are launching driverless cars, a stream of gadgets to control your vehicle, haptic feedback dashboards and more. Here’s a look at some of the top news. Continue reading

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Glass Industry Launches Petition Against “Steering”

Nearly 100 automotive glass company owners, technicians and vendors have signed a petition called “Auto Glass Industry National Right to Fair Trade Petition” at ThePetitionSite.com. The goal of the Care2 Petition is to “restore free and fair trade to the auto glass industry so that that consumers will have the freedom of choice when it comes to what repair shop works on their vehicles and so that the business agreements between consumers and their chosen repair shops are not interfered with improperly and unduly,” according to the website. Continue reading

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Tim Tock Passes Away

Tim Tock of Livonia, Mich., passed away December 30, 2014. Over his career, he founded GlassLinks.com and spent time with Henderson Glass, SAF-TI Glass Distributors, Diversified Glass Services and Great Lakes Glass Distributors. Continue reading

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Saint-Gobain Celebrates 350th Anniversary

France-based Saint-Gobain, a building materials company which has its North American headquarters in Valley Forge, Pa., is celebrating its 350th anniversary this year. In October 2014, the company announced it would be opening a flat glass manufacturing plant in Asia that will allow it to double its output for automotive glass products from the current figure of one million to two million by 2020. Saint-Gobain is also making headlines for its bid to acquire Swiss specialty chemical company Sika AG. Continue reading

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Judge Issues New Decisions in Alleged Patent Infringement Case; Boyles File Discovery Report

The judge overseeing the alleged patent infringement dispute in Oregon’s U.S. District Court, Eugene division, has denied Mike Boyle’s (doing business a Surface Dynamix) motions to compel his prior attorney and for an emergency inspection of the alleged infringing products which are in GlasWeld’s possession. The judge ordered the plaintiff to make the devices “available for inspection at the time of depositions.” Defendants Mike Boyle and his son, Christopher Boyle, have also filed their discovery report with the court. The dispute between the parties about who might be deposed continues. Continue reading

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Boyd Group Names New CFO, Expands in Florida

Canada-based Boyd Group Income Fund, which owns Gerber Collision & Glass, Glass America and more, has named Narendra “Pat” Pathipati as executive vice president and chief financial officer. Pathipati succeeds Dan Dott, who will remain with Boyd as senior vice president of finance for a one-year transition period. Following the transition, Dott will retire on December 31, 2015. Continue reading

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ABRA Auto Body & Glass Adds Location

In a final year-end move, ABRA Auto Body & Glass opened a franchise location in Wausau, Wis., about 90 minutes Northwest of Green Bay. The latest ABRA franchise is independently owned and operated by Keith Kocourek of Kocourek Auto Group. Continue reading

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New DOT Number Awarded to New York Company

The U.S. Department of Transportation (DOT) recently awarded a new DOT number to Niskayuna Glass, a regional architectural glass fabricator, distributor and glazing contractor based in Schenectady, N.Y. Continue reading

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European General Court Upholds Pilkington’s Fine for Antitrust Violations

The General Court of the European Union has rejected NSG Pilkington’s appeal to reduce a $445 million USD (€357 million Euros) fine over the company’s alleged antitrust violations in the sharing and exchange of commercially sensitive information regarding deliveries of automotive glass in the European Economic Area (EEA). Continue reading

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December Newscast Covers Diversification Ideas and Bloopers

For our last newscast of the year, we look at diversification ideas that might work for you. Also, stay tuned for our annual blooper reel from the anchors. Continue reading

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Sika AG to Meet with Investors Over Saint-Gobain Deal

Swiss specialty chemical company Sika AG has announced it will hold an investor meeting to discuss Saint-Gobain’s (SGO) move to seek a controlling interest in the company. Continue reading

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Boyd Group Income Fund Announces Cash Distribution

Boyd Group Income Fund, parent company to Gerber Collision & Glass and Glass America, has announced a cash distribution for the month of December 2014 of $0.041 per trust unit. The distribution will be payable on January 28, 2015 to unit holders of record at the close of business on December 31, 2014. Continue reading

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Houston Requires Licensing for AGRR Companies

Automotive repair facilities, including automotive glass repair and replacement companies, are required to be licensed in the city of Houston. Even if a company if based outside Houston, if its representatives enter the city to do work, they must be licensed, according to Lieutenant Dana Hitzman of the Houston Police Department. Continue reading

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ABRA Auto Body & Glass Expands in Three States

ABRA Auto Body & Glass has expanded in three separate states with three separate transactions. ABRA has acquired Consolidated Collision Center in Park Forest, Ill.; three CARS Inc. locations in Knoxville, Tenn.; and the Murdock Collision Center in Woods Cross, Utah. Consolidated Collision Center offers AGRR services, according to the company’s website. Continue reading

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Gerber Collision & Glass Opens New Location in Georgia

The Boyd Group Inc. has opened a new Gerber Collision & Glass center 30 miles north of Atlanta in Woodstock, Ga. The location previously operated under the name Towne Lake Collision and has approximately 10,100 square feet of production space. Continue reading

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Ellen Rogers Wins Award for Extraordinary Service to Key Communications Inc.

Ellen G. Rogers, editor of USGlass magazine, sister publication to AGRR™ magazine/glassBYTEs.com™, has been recognized by the magazine’s parent company, Key Communications Inc., through its presentation of its Award for Extraordinary Service. The award is presented annually and was named after vice president for media services Holly X. Biller who has been with Key Communications for 19 years, and epitomizes the definition of extraordinary. Continue reading

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Solera Holdings Acquires IBS Automotive in the Czech Republic and Slovakia

Solera Holdings has acquired 100 percent of the equity interests of IBS Automotive s.r.o. IBS is a provider of vehicle valuation data in the Czech Republic and Slovakia. Continue reading

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Belron Reports Non-Cash Impairment Charge of $121.9 Million USD

After an annual review of goodwill and intangible assets by D’Ieteren, it is reporting a non-cash impairment charge for Belron of $121.9 million USD (€98 Euros), which “will be necessary in relation to the activities of Belron in the United Kingdom and in China.” Continue reading

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Class Action Lawsuit Filed Against Chrysler Over Alleged Sunroof Defect

Six Chrysler owners have filed a nationwide class action lawsuit against the automaker in U.S. District Court of New Jersey alleging that a defect in the sunroofs causes them to leak. Continue reading

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Safelite AutoGlass Foundation Awards $400,000 in Impact Grants

Safelite AutoGlass Foundation has awarded $400,000 in impact grants to 14 separate Columbus, Ohio-area non-profit groups, each receiving $25,000 or more. This is the fourth year the foundation has awarded the grants and donations have grown $100,000 over last year. Continue reading

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VW Recalls Certain Beetle Models Over Potential Panoramic Sunroof Issue

Volkswagen is recalling certain model year 2013-2015 Beetle vehicles manufactured June 13, 2013, to July 3, 2014, reporting that “the glass sunroofs in the affected vehicles may break when the vehicles are operated over a hard road surface or strike a pothole.” Continue reading

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Judge Grants Permanent Injunction Against Connecticut Anti-Steering Law

The lawsuit filed by Safelite Group and Safelite Solutions against Connecticut Attorney General George Jepsen and Thomas Leonardi, state insurance commissioner, over the state’s anti-steering law has reached a resolution. A Connecticut U.S. District Court judge has granted the parties’ joint motion for entry of final judgment, permanent injunction and stipulation of voluntary dismissal. Continue reading

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Schenker Winkler Holding Looks to Remove Three Sika Board Members

Schenker Winkler Holding AG, which is owned by the family that controls Sika AG, has requested the Swiss specialty chemical company hold an extraordinary general meeting and proposes to remove Dr. Paul Hälg, Monika Ribar and Daniel Sauter as current members of the board. Schenker Winkler, which holds the majority voting rights in Sika, is slated to be sold to Saint-Gobain—giving the French conglomerate a controlling interest in the Swiss specialty chemical company. Sika’s board and management have voiced their opposition to the deal. Continue reading

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Saint-Gobain Seeks Controlling Interest in Sika

Saint-Gobain plans to acquire a controlling interest in chemical company Sika AG, which specializes in the development and production of systems and products for bonding, sealing, damping, reinforcing and protecting in the building sector and automotive industry. The Sika board and management team say they are not in favor of the move and will “resign following closing of the transaction,” according to a company statement. Continue reading

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Novus Glass Adds First British Columbia, Canada, Franchise

Aldergrove A1 Glass Ltd. has become the inaugural British Columbian franchise for Novus Glass. The company serves the Lower Mainland region of British Columbia, Canada. Continue reading

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Autoglass U.K. Eyes Mobile AGRR Business Model

Autoglass U.K., which is owned by Belron, appears to be transitioning to an all mobile service model. Approximately 180 employees may be let go as a part of this change, according to a company spokesperson. Continue reading

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ABRA Auto Body & Glass Opens Wisconsin Location

ABRA Auto Body & Glass has opened a new franchise location in Hudson, Wis., about 20 minutes east of St. Paul, Minn. Continue reading

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Report: Autoglass U.K. to Close 100 Locations

United Kingdom-based Autoglass, which is owned by Belron, is closing 100 locations and going to a mobile service platform, according to a local report. Continue reading

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NHTSA Launches Free VIN Look Up for Recalls

The U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) has launched a free online VIN search tool to look up recalls. Continue reading

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AGRR Company Owner Helps to Raise More than a Million to Help Others

Frank Thomas, owner of Thomas Auto Glass in Phoenix, began his mission of giving after his first-born son died of cancer at the age of three in 1975. During the fight to save the boy, Thomas says he received “overwhelming assistance from many people and organizations,” which he wanted to pass on. Continue reading

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ABRA Auto Body & Glass Donates $10,000 to Families in Need

ABRA Auto Body & Glass recently helped to raise $10,000 during the Pine Island Country Club Golf Tournament to benefit The Sandbox. The Sandbox serves families whose children have cancer or a life-altering illness. Continue reading

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glassBYTEs.com™ Readers: PGW to Increase Prices by 5 Percent

Pittsburgh Glass Works is raising all glass and sundry products’ prices by 5 percent on January 1, 2015, according to reports by glassBYTEs.com™ readers. Continue reading

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Report: AGRR Shops Account for $3.6 Billion in 2013 Collision Repair Receipts

Total sales in the collision repair industry were estimated at $40.1 billion in 2013, with automotive glass repair and replacement companies accounting for $3.6 billion of that total, according to the Auto Care Association’s Digital Collision Repair Trends Report. Continue reading

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Miles Driven Up Slightly for September 2014

The Federal Highway Administration, a division of the U.S. Department of Transportation, has released the newest numbers for miles driven in September 2014, showing an increase of 2.3 percent, or 5.6 billion vehicle miles, compared with September 2013. Continue reading

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GlasWeld, Boyles File Alternative Dispute Resolution Reports with Court

GlasWeld, Mike Boyle (doing business as Surface Dynamix) and Christopher Boyle have agreed that binding Alternative Dispute Resolution (ADR) proceedings would be a good idea, according to their separate ADR reports. But none of the parties involved in the alleged patent infringement case can agree on terms for the proceedings. Continue reading

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President Obama Nominates Rosekind to Head NHTSA

President Obama has nominated Mark Rosekind for administrator of the National Highway Traffic Safety Administration (NHTSA), Department of Transportation. Rosekind has been a member of the National Transportation Safety Board (NTSB) since 2010. “I do think NHTSA should take larger role when it comes to glass and proper installations,” says Melissa Martin, owner of Wisefly Auto Glass, which is has a branch in Georgia and one in California. Continue reading

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Solera Holdings Gives Aquila a Special Cash Award for Diversifying the Business Model

The Compensation Committee of Solera Holdings granted a one-time, special cash award of $2.6 million to Tony Aquila, CEO. Continue reading

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Solera Acquires U.S.-Based CAP Automotive

Solera Holdings Inc. has acquired 100 percent of the equity interests in CAP Automotive. CAP provides real-time valuations and specifications for new and used vehicles in the United Kingdom. On an annual basis, CAP currently processes over 18 million valuations, according to officials. Continue reading

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Most AGRR Companies in Buffalo, N.Y., Closed Today

With up to six feet of snow hitting the area and a travel ban in effect for South Buffalo, N.Y., most AGRR companies are closed today. “I told my techs to stay home,” says Gary Louth of Buffalo Auto Glass. Continue reading

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Caliber Collision Centers Acquires FCC Collision Centers

Caliber Collision Centers has acquired FCC Collision Centers in California. The company offers AGRR services, according to its website. Continue reading

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NADA: 2015 New-Car Sales to Reach 16.94 Million

The National Automobile Dealers Association forecasts 16.94 million new cars and light trucks will be purchased or leased in the United States in 2015. The association had predicted sales of 16.4 million new-cars and light-trucks for 2014. Continue reading

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AGRR Companies: Business as Usual Despite Unrest

The nation’s spotlight is centered on Ferguson, Mo., and the surrounding communities as many wait word from the grand jury on whether a police officer will be indicted for his actions on the day Michael Brown died. The Missouri governor has declared a state of emergency for the area and the Federal Bureau of Investigation has said civil unrest could be possible once the decision is handed down. But for local AGRR companies, business continues as usual and managers expect no interruptions in the near future. Continue reading

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Solera Holdings Closes Private Offering of Senior Notes

Solera Holdings announced that its indirect wholly-owned subsidiary, Audatex North America Inc., has closed a private offering of an additional $175.0 million aggregate principal amount of its 6.000 percent senior notes due 2021 and an additional $225.0 million aggregate principal amount of its 6.125 percent senior notes due 2023. Continue reading

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NSG Pilkington: North American Automotive Markets Continue to Improve

NSG, parent company to Pilkington, reported that automotive revenue for the second quarter of fiscal year 2015 came in at $1.34 billion USD (155.7 billion Yen), compared to $1.31 billion USD (152.1 billion Yen) in the same period of the prior year. Profits for the segment were $33.5 million (3.9 billion Yen, compared to $39.5 million USD (4.6 billion Yen) in the same period of 2014. Continue reading

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ABRA Auto Body & Glass Expands in Idaho and Illinois

ABRA Auto Body & Glass has opened a franchise in Post Falls, Idaho, and has acquired three Central Auto Body locations in Grayslake, Waukegan and Zion, Ill. Continue reading

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Former Gerber Collision & Glass Employee, Company Reach Settlement Over Sexual Discrimination Allegations

Former Gerber Collision & Glass employee Janine Coluzzi of Naperville, Ill., has reached a settlement with the company over allegations that she was sexually harassed by a co-worker and general manager. Continue reading

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Sika Automotive Names Moran Head of Global Automotive Marketing

Gregory Moran is now serving as vice president, head of global automotive marketing for Sika Automotive. Most recently, he was vice president of marketing industry and automotive for the company. Continue reading

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Judge Issues New Decisions in Alleged Patent Infringement Case

The judge has denied GlasWeld’s motion for default judgment, ordered Mike Boyle (doing business as Surface Dynamix) and his son Christopher Boyle to provide discovery information and decided on the construction of claims involved in the alleged patent infringement case. She also ordered GlasWeld and the Boyles to discuss a possible settlement and report their progress back to the court. Continue reading

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Gerber Collision & Glass Gains Seattle Location

The Boyd Group Inc. has opened a new Gerber Collision & Glass location in Seattle, Wash. It has approximately 7,900 square feet of production space and previously operated under the name Malo’s Auto Body. Continue reading

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Boyd Group CEO Calls Same-Store Glass Sales “Meaningful”

Third-quarter same-store sales for Boyd Group Income Fund, parent company to Gerber Collision & Glass and Glass America, increased $9.74 million USD ($11.0 million CAD) or 8.8 percent in the U.S. “U.S. glass sales were meaningful, but slightly lower than the 8.8-percent same-store growth,” said Brock Bulbuck, president and CEO during a conference call. Continue reading

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Solera Holdings Launches $350 Million Senior Note Private Offering to Fund Potential Acquisition

Solera Holdings announced that subsidiary Audatex North America plans to issue additional 6.000 percent senior notes due 2021 and additional 6.125 percent senior notes due 2023 in an aggregate principal amount of $350 million in a private offering. Continue reading

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Custom Glass Solutions Donates Custom Windshields to Restore Fire Truck

A pair of custom windshields were donated by Guardian’s Custom Glass Solutions to help a retired Nashville firefighter refurbish a Patriot Guard Stuphen fire engine. The fire truck will roll down the streets of Nashville tomorrow at the annual Nashville Veteran’s Parade to honor “the memories of the fallen firefighters and rescue workers from the events of September 11, 2001.” Continue reading

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How Will Insurance Claims Evolve as Vehicles Become Connected?

“[W]ith all of these sensors in vehicles these days and a vehicle’s ever-increasing ability to communicate with external parties, how would a future look where the car made the claim?” asks Sean Carey, president of SCG Management Consultants in Mitchell International’s fourth quarter Industry Trends Report. Continue reading

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Solera CEO: Glass Is a $2 Billion Market Opportunity

Solera Holdings’ founder, chairman and CEO Tony Aquila called glass a $2 billion market opportunity during his company’s fiscal first-quarter conference call. Continue reading

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Şişecam Group Opens Glass Corp Automotive Glass Facility in Romania

Turkey-based Şişecam Group has opened a GlassCorp automotive glass facility in Romania with an $80.8 USD million investment (€65 million in Euros). The company acquired Romanian-based GlassCorp SA in 2012. Continue reading

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AGRR Companies Anticipate Upswing as Families Hit the Road for Thanksgiving

While most AGRR companies will likely be closed Thanksgiving day, many will be open on Black Friday. “As gas prices come down, we are seeing more people traveling to see relatives and friends this Thanksgiving, which means more business,” says Carrie Cox of Novus Auto Glass in Chehalis, Wash. Continue reading

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Safelite AutoGlass Foundation Raises $693,000 during Fourth Annual Charity Golf Classic

Safelite AutoGlass Foundation recently hosted its fourth annual Charity Golf Classic, welcoming approximately 170 representatives from its suppliers and business partners from throughout the country, with fundraising efforts totaling more than $693,000. Continue reading

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N.J. Replacement Technician Indicted on Theft Charges

James Aughey has been indicted by a grand jury on theft charges for “performing windshield installations as an employee of Vision Quest Auto Glass, collecting cash payments from customers and keeping the money for his own benefit,” according to the Hunterdon County, N.J., Prosecutor’s office. Continue reading

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Safelite Acquires AGRR Services’ Side of Santa Fe Glass

Safelite Group, parent company to Safelite AutoGlass, is acquiring substantially all of the automotive glass assets of Kansas City’s Santa Fe Glass, not including its glazing-related business. The AGRR business “will operate under a Safelite and Santa Fe co-branding strategy until further plans are made,” according to a Safelite statement. Continue reading

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Gerber Collision & Glass Opens First Repair Location in Idaho

The Boyd Group Inc., parent company to Gerber Collision & Glass, has opened a collision repair location in Coeur d’Alene, Idaho. The location has approximately 13,500 square feet of production space and previously operated under the name Lake City Auto Body. Continue reading

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IGA and Society of Collision Repair Specialists Partner

The Independent Glass Association (IGA) has joined the Society of Collision Repair Specialists (SCRS) as a company member. The association’s membership goal is to address education and industry best practices in relation to automotive glass repair and replacement services at collision repair companies. Continue reading

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Volvo Argues in Favor of Appeal to Halt Sunroof Class Action Lawsuit

In their appeal to overturn a lower court’s approval of a six-state class action over an alleged sunroof defect, Volvo’s attorneys claim, “[T]he certified classes include former owners of class vehicles, many of which now reside in a junkyard. And former owners have no need to repair a vehicle they no longer own and that functioned without incident for as long as they owned it.” Continue reading

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Sika Sees Sales Climb 11.7 Percent

Sika reported sales growth of 11.7 percent in the third quarter. For the first nine months of the business year, sales increased by 15.8 percent. All regions contributed to the sales growth, according to officials. Continue reading

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ABRA Auto Body & Glass Helps Raise $18,000 for St. Louis Children’s Hospital Foundation

ABRA Auto Body & Glass helped to raise $18,000 during the second annual Forest Park Charity Golf Tournament to benefit St. Louis Children’s Foundation. Continue reading

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Another Bad Winter Could Be Good News for AGRR Businesses

In terms of temperatures and snowfall, last winter was one for the record books for many parts of the country. This winter has the potential to be just as cold and snowy. “I certainly hope it’s another bad winter,” says David Coyne of Anytime Auto Glass in Boston. Continue reading

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AGRR Companies Could See an Increase This Halloween

Some AGRR company owners are predicting an upswing in business this weekend as Halloween mischief abounds. “It might get a little crazy,” says Blake Elliott, owner of Hartford, Wis.-based Hartford Auto Glass. Continue reading

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Is There a Ghost in the Machine?

The National Highway Traffic Safety Administration (NHTSA) is reviewing Chrysler models which include Totally Integrated Power Modules (TIPM) after the Center for Auto Safety (CAS) petitioned the government to open a defect investigation into the matter. NHTSA and CAS have received complaints from Chrysler owners alleging incidents of engine stall or non-start, random windshield wiper activity and power window movement and more. Continue reading

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J.D. Power Issues Auto Claims Satisfaction Study; Amica Takes First

J.D. Power and Associates has issued its 2014 U.S. Auto Claims Satisfaction Study. Coming in first on its list for satisfaction is Amica Mutual. Continue reading

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Roanoke Jury Awards $20 Million to Accident Victim; Mazda May Appeal

A Roanoke, Va., jury has awarded $20 million to a woman who sued Mazda alleging a latch system that was designed to hold the windshield to her 1995 Miata convertible top failed when her vehicle flipped during an accident on a country road. Continue reading

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Five New DOT Numbers Awarded to U.S. Companies

The U.S. Department of Transportation (DOT) recently awarded five new DOT numbers to companies based in the United States. Continue reading

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Sika Names Two New Associates

Sika Region NA Automotive has named Michael Felsburg as key account manager for Ford, reporting to Brett Loomis, sales director, domestic OEMs. In his new role with Sika, Felsburg will be responsible for growing and managing SikaDamp, SikaBaffle, and SikaReinforcer business. Continue reading

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Hanover Waives Glass Deductible for Platinum Customers Who Go In-Network for Work

Hanover Insurance waives the glass deductible for its platinum insurance customers who use the company’s preferred glass provider or network-affiliated automotive glass shops, according to Emily Trevallion, a Hanover spokesperson. Continue reading

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D’Ieteren Announces Repurchase of Shares

D’Ieteren, parent company to Safelite and Belron, has purchased 17,313 treasury shares at an average price of €28.14 in Euros per share on Euronext Brussels from October 14-22, 2014. Continue reading

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ABRA Auto Body & Glass Supports Charity for Children’s Hospital

ABRA Auto Body & Glass helped to raise more than $10,000 during the third annual Gaylord Springs Charity Golf Tournament to benefit Monroe Carell Jr. Children’s Hospital at Vanderbilt. Continue reading

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Unlicensed Connecticut AGRR Technicians Can Now Be Fined

As of October, Connecticut AGRR technicians who are not licensed or registered as apprentices with the state Department of Labor face a $1,000 fine for a first offense and a $1,500 fine for a second offense, according to Richard Hurlburt, director of the Connecticut Department of Consumer Protection Occupational and Professional Licensing Division. Continue reading

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Auto Glass Week™ Photos Now Available for Purchase

A special website has been set up to allow the review and purchase of pictures from Auto Glass Week™ and its competitions. Continue reading

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Auto Glass Week™ Sales Representative Contest Winners Announced!

Auto Glass Week™ 2014 held a nationwide contest to see which sales representative could attract the greatest number of customers to attend the Auto Glass Week Exhibition/Extravaganza. After tallying the results from both pre-registration and on-site submissions the following were announced as the top three winners. Continue reading

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Sika Industry and Region NA Automotive Names New Product Engineers

Sika Industry and Region NA Automotive has appointed Ronald Beaudrie and Zachary Barnhart as product engineers. They will report to Jeff Woodford, technical services manager. Continue reading

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Gerber Collision & Glass Opens Georgia Repair Center

Gerber Collision & Glass, a part of the Boyd Group, has opened a collision repair location in Brunswick, Ga. The location is approximately 13,500 square feet and previously operated under the name Advanced Collision Center. “We are excited about opening … Continue reading

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Safelite, Connecticut Attorney General in Negotiations to Settle Anti-Steering Law Dispute

Safelite Group and Connecticut Attorney General George Jepsen and Thomas Leonardi, state insurance commissioner, are “discussing whether a consensual resolution of all the issues raised in Safelite’s complaint” is possible. Continue reading

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PGW Files Lawsuit Against Henniges over Germany-based Contract Dispute

In the U.S. District Court for Southern New York, Pittsburgh Glass Works (PGW) has filed a complaint alleging that German-based Henniges Automotive GmbH & Co. KG “embarked on a campaign of wrongful conduct designed to extort money and concessions from PGW not contemplated by the parties’ prior agreements, and ultimately to renege on its obligations to work with PGW for the duration” of an automotive assembly services master service agreement for an OEM’s luxury product line in Germany. Continue reading

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Boyd Group Announces Cash Distribution

Boyd Group Income Fund has announced a cash distribution for the month of October of $0.04 per trust unit. The distribution will be payable on November 26, 2014 to unit holders of record at the close of business on October 31, 2014. Continue reading

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U.S. District Judge Certifies California Class Action Against Chrysler for Alleged Window Regulator Defect

The U.S. District Court for Central California has certified a California class action against Chrysler over alleged defective window regulators. Plaintiffs has also pushed for a class action to be certified for Maryland; however, the court denied this motion after it discovered one of the class representatives had already sold her vehicle before she was involved in the complaint. Continue reading

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USGlass Wins Construction Writers Award for School Safety Coverage

USGlass magazine, sister publication to AGRR™ magazine and glassBYTEs.com™, has been named the winner of a prestigious Boger Award by the Construction Writers Association (CWA) for its May issue devoted to school safety. The award is based on the feature articles in the May 2013 School Safety issue that took a hard look at the role glass plays in school safety and security. Continue reading

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Glass Doctor Announces Addition of Vice President

Glass Doctor has added Mike Gai to its corporate staff as vice president. Due to the company’s growth, the creation of a second vice president position was needed and Gai will rejoin Glass Doctor to fill that role, according to officials. Continue reading

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Maryland Woman Sues Safelite Alleging It Refused to Fix Damage Its Technician Caused to Her Vehicle

Jerri Joan Johnson of Laurel, Md., has brought a complaint against Chicago-based Archer Western Contractors and Safelite Group in the U.S. District Court of Maryland. She alleges that a stone from a construction company truck hit and damaged the backlite of her 2004 Hummer H2. The company took responsibility and sent a Safelite AutoGlass technician out to replace the backlite, she claims; however, she alleges Safelite caused damage to her vehicle which it “refuses to fix.” Continue reading

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IGC Opens New California Warehouse

Import Glass Corp. (IGC) has opened a new 50,000-square-foot warehouse in Stockton, Ca. Continue reading

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European Court: “Not Enough Evidence” to Fine Soliver Over Alleged Glass Cartel Involvement

The European General Court has allowed Soliver NV—a relatively small glass manufacturer active in automotive glass, as well as other areas—to avoid an almost $5.5 million USD (€4.4 million Euros) fine by ruling that the European Commission did not provide enough evidence of the company’s alleged anti-trust involvement. The company had asked the court for an annulment of the Commission’s decision. Continue reading

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Auto Glass Week™ Breaks All Records

A packed crowd of AGRR technicians and company owners descended on Baltimore for the Pilkington Auto Glass Technician Olympics’ finals on Thursday as the Auto Glass Week™ 2014 came to an end. For a list of the winners, click here. And education continued to take center stage. A hot topic at this year’s event was a look at the new and expanding world of autonomous driving vehicles. AGRR owners wanted to know just how these changes could impact their businesses. Continue reading

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Easy Steps Making Money: No Bull

“Let your readers know I’m excited to come and give them stuff that makes them money.” That statement was made by Brian Offenberger prior to Auto Glass Week™. And in his keynote speech, he did just that. The owner of … Continue reading

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Campfield: Windshield Repair Can Expand a Business’ Market Exponentially

National Windshield Repair Association president Rich Campfield offered AGRR company owners at Auto Glass Week™ tips to drive up profits by utilizing windshield repairs as a profit center during an educational session held Wednesday. Continue reading

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ABRA Auto Body & Glass Adds Locations in Iowa and Illinois

ABRA Auto Body & Glass has added a franchise in Fort Madison, Iowa, and acquired Corpo Collision Center in Schaumburg, Ill. Continue reading

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RVGlassParts.com Gets Redesign

Guardian’s Custom Glass Solutions has launched a redesigned website at RVGlassParts.com. It is designed to make it “quick and easy” to file an insurance claim for a broken RV windshield, according to officials. Continue reading

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Tony Aquila:

Tony Aquila, CEO of Solera Holdings, parent company to LYNX Services, GTS and Glaxis, provided an overview of where the consumer-auto interface is going and offered a few insights on the automotive glass industry during his keynote address at Auto Glass Week in Baltimore this morning. “I want to talk about you and what we are going through as an industry,” said Aquila, “I’d like you to open your mind a bit.” Continue reading

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Association Board Members Offer Brief Look into New AGRR Standards

Bob Beranek, chair of the Auto Glass Safety Council’s AGRSS Standards Committee, and Keith Beveridge, chair of the ROLAGS Committee, offered Auto Glass Week attendees a quick look into two of North America’s major automotive glass standards. Continue reading

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Five New DOT Numbers Awarded

The U.S. Department of Transportation (DOT) recently awarded five new DOT numbers to companies based in the United States, China and Korea. Continue reading

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Stop by and Visit AGRR Magazine in Baltimore—Free

It’s still not too late to visit Auto Glass Week in Baltimore—and AGRR magazine is offering free trade show passes to magazine and glassbytes.com retailers The passes, available at www.agrrmag.com/documents/agw15pass.pdf include admission to the trade show, all the competitions, demonstrations on the show floor and the cocktail party. Passes are good for all three days but are not valid for industry suppliers. Continue reading

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Judge Allows Safelite to Amend Connecticut Lawsuit to Seek Attorneys’ Fees

Judge Joan Margolis has granted Safelite Group’s request to amend its Connecticut complaint over an Act Concerning Automotive Glass Work (Public Act 13-67) to seek reimbursement of attorneys’ fees. She has also set a schedule for the dispute to play out in the U.S. District Court of Connecticut. Continue reading

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Brian Offenberger to Deliver Thursday’s Keynote at Auto Glass Week™ 2014

Brian Offenberger, one of America’s leading marketing and sales keynote speakers, will deliver Thursday’s keynote speech at Auto Glass Week™ 2014, which will be held at the Baltimore Convention Center. He is scheduled to speak Thursday afternoon, 2 p.m. to 4 p.m., and will be presenting “How to Get Top Search Engine Rankings for Your Local Market.” Continue reading

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AGRR Industry Helps Denver Community Recover from Hailstorm

Up to golf-ball sized hail pummeled parts of the Denver, Co., community this week leading to damaged vehicle windows, houses and more. “One of our company trucks got damaged,” according to John Novak, owner of Cornerstone Auto Glass in Conifer, Co. Continue reading

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Auto Glass Week™ Opens in Less Than One Week

Auto Glass Week™ 2014 is now less than a week away! The three-day automotive glass event will run October 7-9 at the Baltimore Convention Center and Renaissance Baltimore Harborplace Hotel in Baltimore, Md. The event offers both educational and networking opportunities to all those attending. The educational sessions kick-off Tuesday, October 7, at 1:30 p.m., and the Exhibition/Extravaganza show floor opens at 3:00 p.m. A welcoming cocktail party also will be held that night from 5:00 to 7:00 p.m. on the show floor. If you still need to reserve a hotel room, you can find more details about our discounted room blocks by clicking here. Continue reading

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David Rohlfing Joins Consulting Collaborative as Managing Principal

David Rohlfing has joined Consulting Collaborative as the managing principal of the Midwest office in Chicago. His business experience spans more than three decades ranging from managing his own company to ultimately merging it with a division of a Fortune 200 public company to holding executive and board positions in private, public and non-profit organizations, according to company officials. Continue reading

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Trico Named a Vendor of the Year by Advance Auto Parts

Trico Products Corp. has been named Advance Auto Parts 2013 Vendor of the Year in the Do-It-Yourself Excellence Award category. Continue reading

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Miles Driven Up 1.5 Percent for July 2014

The Federal Highway Administration, a division of the U.S. Department of Transportation, has released the newest numbers for miles driven in July 2014, showing an increase of 1.5 percent or 4 billion vehicle miles, compared with July 2013. Continue reading

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NWRA Publishes September E-Newsletter

The National Windshield Repair Association’s September e-newsletter is now available. Continue reading

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Safelite’s Subpoenas Sent to Six AGRR Companies Over Anti-Steering Law on Hold

Six AGRR companies have withdrawn their motions to quash Safelite Group’s subpoenas over Connecticut’s Act Concerning Automotive Glass Work (Public Act 13-67) in the U.S. District Court of Connecticut after the companies have agreed to place the subpoenas “on hold.” Continue reading

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Boyd Group Income Fund Completes Bought Deal Financing

Boyd Group Income Fund, parent company to Glass America, Gerber Collision & Glass and others, has closed its previously announced $100 million CAD bought deal financing consisting of 1,181,000 trust units at a price of $42.35 CAD per unit and $50 million CAD aggregate principal amount of 5.25 percent convertible unsecured subordinated debentures due October 31, 2021. Continue reading

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Automechanika Frankfurt Had “Quality Leads, But Lower Automotive Glass Attendance”

More than 4,600 companies from 71 countries showed off their products and services to approximately 140,000 international trade visitors during this year’s Automechanika Frankfurt held September 16-20, 2014. While attendance for the AGRR sector appeared down, the “quality of leads was better,” according to Henri Goudsmit of Ameritech. Continue reading

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Sunroof Express Announced as Sponsor of Auto Glass Week™ 2014

Sunroof Express, a leading supplier of new and remanufactured replacement sunroofs, T-tops and roof panel glass (1970s to the current model year) with same or next day shipment, has signed on to join the ever growing list of 2014 Auto Glass Week™ sponsors. The three-day international event features automotive glass repair and replacement competitions, educational seminars and an exhibition/extravaganza where sponsoring companies will be seen. Continue reading

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Earn AGSC CEUs by Attending Auto Glass Week™ 2014

The Auto Glass Safety Council™ (AGSC) has announced that participants at this year’s Auto Glass Week™ can earn up to six (6) AGSC continuing education units (CEUs) good for use in recertification and other educational efforts. Continue reading

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BMW Renews Motion to Dismiss Over Alleged Sunroof Defect

BMW has asked the U.S. District Court for the Northern District of California to dismiss vehicle owners’ third-amended complaint and strike class action allegations which allege their vehicles suffered water damage after the drainage tubes installed to pull water away from the sunroofs did not properly work. Continue reading

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Auto Glass Week™ Adds Meritool as a Sponsor

Auto Glass Week™, the three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition/extravaganza, is proud to announce that Meritool, a company that specializes in the design, development and manufacture of customized hand and power tools, is sponsoring the event. Continue reading

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Service King Collision Repair Centers to Acquire Car West Auto Body

Service King Collision Repair Centers has reached an agreement to acquire Car West Auto Body, a multi-shop operator in Northern California. Car West Auto Body offers automotive glass replacement services, according to the company’s site. Continue reading

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ABRA Auto Body and Glass Helps to Raise More Than $100,000 for People with Disabilities

Courage Kenny Foundation and ABRA Auto Body and Glass recently raised more than $100,000 to support people with disabilities. Continue reading

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Judge Denies Mike Boyle’s Motion to Bifurcate, But Says He Can Renew it Later

In her latest decision, Judge Ann Aiken says Mike Boyle’s motion to bifurcate, or split the alleged patent infringement trial into two parts, is “premature,” but she gave leave for him to renew the motion at a later date. Continue reading

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Auto Glass Week™: Plan Now for Parking

With Auto Glass Week™ 2014 less than two weeks away, now’s the time to make sure all those last minute details are taken care of before the show opens on October 7 at the Baltimore Convention Center. Continue reading

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Auto Glass Week™ Announces New Sponsor: Mainstreet Computers Inc.

Mainstreet Computers Inc., a leading provider of business management software including point of sale, ecommerce, accounting, scheduling and more, is proud to announce its sponsorship of Auto Glass Week™ 2014. The three-day international event features automotive glass repair and replacement competitions, educational seminars and an Exhibition/Extravaganza where sponsoring companies will be seen. Continue reading

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Auto Glass Safety Council E-Newsletter Now Available

The Auto Glass Safety Council has published its latest e-newsletter. Continue reading

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LYNX Services, Safelite Put Subpoena on Hold Over Connecticut Anti-Steering Law

LYNX Services has informed the U.S. District Court for the Western District of Pennsylvania that it and Safelite Group have reached an agreement to put the subpoena regarding Connecticut’s Act Concerning Automotive Glass Work (Public Act 13-67) on hold. The company filed a consent motion to withdraw its motion to quash the subpoena without prejudice and the judge agreed. Continue reading

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Carl Tompkins Named National Sales Manager of Flat Glass for Sika

Sika Corp. has promoted Carl Tompkins to national sales manager of flat glass, effective January 2, 2015. He previously served as global automotive glass replacement strategic marketing manager and western region manager for aftermarket. In his new role, Tompkins will manage the U.S. strategy, execution and growth targets of Sika Target Market Industry in the flat glass segment, according to officials. Continue reading

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Lil Buddy Announced as Sponsor of Auto Glass Week™ 2014

Lil Buddy, a company that specializes in creating innovative tools for the automotive glass repair industry, has signed on to join the ever growing list of 2014 Auto Glass Week™ Sponsors. The three-day international event features automotive glass repair and replacement competitions, educational seminars and an exhibition/extravaganza where sponsoring companies will be seen. Continue reading

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Ford Recalls Certain 2015 Lincoln MKC Vehicles for Possible Windshield Air Bubbles

Ford and the National Highway Traffic Safety Administration (NHTSA) are recalling certain model year 2015 Lincoln MKC vehicles manufactured August 20, 2013 to June 6, 2014, which could have visible air bubbles in the windshield. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 205, “Glazing Materials,” according to Ford. Continue reading

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Auto Glass Week™ Adds GlassBiller as a Sponsor

Auto Glass Week™, the three-day international event featuring automotive glass repair and replacement competitions, educational seminars and an exhibition/extravaganza, is proud to announce that GlassBiller, a provider of automotive glass software for automated billing, communications and mobile technologies for automotive glass shops, is sponsoring the event. Continue reading

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ABRA Auto Body & Glass Purchases Consolidate Auto Service Center

ABRA Auto Body & Glass has acquired Consolidated Auto Service Center in Forest Park, Ill.—just 30 minutes from downtown Chicago. Terms of the transaction were not disclosed. Continue reading

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3-D Printed Car Features Custom Windshield

Local Motors showed off its 3-D printed car, named the Strati, during a luncheon this week at the Reagan International Building in Washington, D.C. Just about the entire body of the vehicle was created on a 3-D printer with about 60 components added on later, such as wheels, engine and seats. The windshield was also custom made for the car. Continue reading

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Auto Glass Week™ Announces New Sponsor: Glass Mechanix Solutions

Glass Mechanix Solutions, a provider of innovative windshield repair hardware, chemical resins and technology solutions, is proud to announce its sponsorship of Auto Glass Week™ 2014. The three-day international event features automotive glass repair and replacement competitions, educational seminars and an Exhibition/Extravaganza where sponsoring companies will be seen. Continue reading

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Glass Doctor Names Franchisee of the Year

Glass Doctor of Cleveland owner, Matt Kelly, took home the Glass Doctor Franchisee of the Year Award at The Dwyer Group International Conference September 7-10 in Orlando, Fla. Continue reading

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Appellate Court: Yelp’s “Manipulation of User Reviews Not Harmful” to Small Businesses

Several small business owners, including an auto repair shop, filed a lawsuit against Yelp claiming the company “extorted or attempted to extort advertising payments from them by manipulating user reviews and penning negative reviews of their businesses in violation of California state law.” After the lower court dismissed the complaint, the business owners appealed the decision to the Ninth Circuit Court. The appellate panel of judges agreed with the lower court’s decision. Three automotive glass company owners, meanwhile, disagree with the court’s decision. Continue reading

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Former Michigan Employee, Safelite Reach Settlement

The U.S. District Court for the Eastern District of Michigan, Southern Division, has dismissed a case between former Michigan employee Ernest Bishop and Safelite Group. The two parties involved in the case, which alleged violations to the Family Medical Leave Act (FMLA) and the Americans with Disabilities Act (ADA), reached an undisclosed settlement, according to the court. Continue reading

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Boyd Group Announces Cash Distribution

Boyd Group Income Fund, parent company to Glass America, Gerber Collision & Glass and others, announced a cash distribution for the month of September 2014 of $0.04 per trust unit. Continue reading

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Guardian Sells Two Automotive Glass Subsidiaries; Retains Custom Glass Solutions

The deal by Guardian Industries Corp. to sell Guardian Automotive Products (GAPI) and Guardian Automotive –E S.A. (GA ESA) to Central Glass Co. Ltd., parent company of Carlex Glass Co., is just the latest move by the company to reduce its automotive glass footprint. Guardian retains a foothold in the marketplace with Custom Glass Solutions and the RV automotive glass claims administration business. Continue reading

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PGW Opens Distribution Center in Las Vegas

Pittsburgh Glass Works (PGW) has opened a distribution center in Las Vegas. Continue reading

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Sika Announces Promotion

Sika Corp. has promoted Scott Glaza to senior product engineer, reporting to George Sivy, director of product engineering. Continue reading

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Central Glass Group to Expand Carlex Business by Purchasing Two Guardian Subsidiaries

Central Glass Co. Ltd., a parent company of Carlex Glass Co., has resolved to conclude a share transfer agreement to acquire all of the outstanding shares of two subsidiaries of Guardian Industries Corp.—Guardian Automotive Products, Inc. (GAPI), headquartered in Sterling Heights, Mich., and Guardian Automotive-E S.A. (GA ESA), headquartered in Luxembourg. Continue reading

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Safelite Opposes LYNX’s Motion to Quash Subpoena

Though the Second Circuit Court has ordered a preliminary injunction temporarily halting enforcement of Public Act 13-67—An Act Concerning Automotive Glass Work—the dispute over the subpoenas sent by Safelite continues to play out as the Connecticut Attorney General could decide to appeal the Circuit Court’s decision to the State Supreme Court. LYNX Services was served by Safelite and responded by asking the U.S. District Court for Western Pennsylvania to quash the subpoena. Safelite has responded in opposition. Continue reading

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Auto Glass Week™ Pre-Registration Discounts End Today!

Pre-registration for Auto Glass Week™ 2014 closes today. Those who wish to attend but who have not done so by the end of the day can register onsite. The event is set to take place October 7-9 at the Baltimore Convention Center in Baltimore, Md. Once again sponsored by the Auto Glass Safety Council, Independent Glass Association, National Glass Association, National Windshield Repair Association and AGRR™ magazine, the event offers attendees the chance to save big on their registration fees if they register by close of business today. The event includes an educational seminar line-up and an extensive trade show floor. Continue reading

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